Total 7,336 Customer Service job vacancies in NO 3 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

Key Responsibilities:

• Handling shipping & billing processing via the system.
• Ensuring documents are properly completed by compliances and shipment release on a timely basis.
• Handling and liaising with Order Management, Finance (outstanding AR), Trade Compliance, and Operation teams to follow up on shipment, delivery & billing through the system.
• Review commercial clauses, handle type of bonds with the bank, Letter of Credit negotiation with bank, issue chambered origin, etc.
• Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to the customer, meet the customer's contract/payment terms, and ensure each set of payment collection is reasonably assured.
• Liaise with the internal A/R Collections team and customer to resolve any variances whenever queries arise.
• Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
• Ensure all documents are filed according to the Record Retention Policy.

Qualifications:

• 2+ years of experience in customer service or related field
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proficient in Microsoft Office and Oracle software (will be an added advantage)
• Ability to work independently and as part of a team
• Prior experience in a fast-paced environment is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• 5 Days|8 hour Rotating Shift
• Weekday：7am to 3pm or 130pm to 930pm
• Weekend / PH: 715am to 315pm or 10am to 6pm
• Salary: Basic $2,000
• Address: Clarke Quay

Requirements:

• Relevant working experience in customer service and/or sales

Responsibilities:

• Welcoming members & assisting with check-ins
• Building rapport with new and existing members
• Handling payments when required
• Assisting with bookings, cancellations or requests by members
• Achieving membership monthly target set by HQ
• Attending to phone/walk-in/email/text enquiries
• Actively seeking new sale opportunities
• Maintaining studio's cleanliness
• Printing and emailing EOD sales reports to Directors
• All other ad-hoc duties given by Store Manager

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Overall Role:

• To deliver client service through the day-to-day administration and data entry of Aviation & Marine lines of reinsurance business relating to the placement, servicing & documentation. Ensuring placements maintain local compliance, regulatory and quality practice standards. Provide administrative support to the Aviation & Marine brokers.

Key Accountabilities:

• Prepare slips, and endorsements.
• To obtain information to produce market presentations.
• Accuracy and completeness of documents on file (Placement Slips, Cover notes, Signed Slips and Endorsements).
• Excellent relationship management with internal and external parties.
• Maintain records of market negotiations informing client and keeping colleagues informed.
• Prompt reply from reinsurers and sending addendums to cedant.
• Data Entry into Broking system (Netreibs).
• Arranging trip meetings for brokers with clients and reinsurers.
• Handle reconciliation enquiries from Claims and Credit Control team.

Generic Knowledge and Skills:

• Overall reinsurance market knowledge.
• Basic Underwriting knowledge.
• Broking knowledge (minimum 3 years of Reinsurance broking support experience, preferably in Aviation and/or Marine).
• Technical knowledge.
• Various classes of insurance as commonly demanded within client markets.
• Various market practices within client markets
• IT literacy (MS Word, Excel, Outlook, Powerpoint)
• Client Servicing

UIB Knowledge and Skills:

• Netreibs (Broking System).
• Certification in General Insurance (CGI)

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description:

1. Account Management to interact with Divisions to:
2. Address queries related to procurement-related policies, procedures and facilitate troubleshooting of system errors.
3. Review and ensure compliance in procurement transactions (POs, Waivers, Contracts raised, new vendor creation/re-activation, etc.) executed. To follow-up on enquires/clarifications (as needed).
4. Facilitate follow-ups in retrieval of supporting documents from multiple parties (e.g. vendors for SD collection, supporting documents for new vendor creation/re-activation, etc.).
5. Ensure training and support is provided to users in eProcurement System.
6. User-acceptance testing for system enhancements (as required).
7. Other administrative duties, scanning/filing and ad-hoc task/projects assigned.

Requirements:

1. Familiarity in using SAP Procurement Modules will be advantageous.
2. Strong verbal and written communication skills and able to engage diverse stakeholders well.
3. Good analytical and problem-solving skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

• 5 Days|8 hour Rotating Shift
• Weekday：7am to 3pm or 130pm to 930pm
• Weekend / PH: 715am to 315pm or 10am to 6pm
• Salary: Basic $2,000
• Address: Clarke Quay

Requirements:

• Relevant working experience in customer service and/or sales

Responsibilities:

• Welcoming members & assisting with check-ins
• Building rapport with new and existing members
• Handling payments when required
• Assisting with bookings, cancellations or requests by members
• Achieving membership monthly target set by HQ
• Attending to phone/walk-in/email/text enquiries
• Actively seeking new sale opportunities
• Maintaining studio's cleanliness
• Printing and emailing EOD sales reports to Directors
• All other ad-hoc duties given by Store Manager

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Under the Marketing Team, you will provide support to existing corporate clients and intermediaries on policy renewal and/or endorsement requests.
• Provide quotation in accordance with Company’s underwriting guidelines.
• Prepare monthly premium income report.
• To assist Accounts department in premium collection including fronting policies.
• To establish customer benefit services with vendors.
• Provide customer service to corporate clients on their enquiries, requests, complaints and claims matters.
• Assist the department in planning renewal strategies for corporate clients.
• Prepare referral form, issue Cover Notes and collect of premiums.
• Ensure clients’ database is well maintained and kept updated at all times.
• Participate in improvement project or risk survey, if necessary.
• Other duties that are assigned from time to time.

Requirements:

• Minimum Diploma with at least 1 year of administrative support experience in the insurance space.
• BCP, PGI and HI Certificates are required.
• Good follow up skills.

A Better Co Pte Ltd. | 24C2350 | Jerlin Aw Bi Zhi (R1218675)

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.
• Good understanding in Die Sorter or Wafer Sorter

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Purpose:
The principal accountabilities of the Customer Service Representative are to perform order administration duties and ensure that customer order requests are processed on a timely and efficient basis. This position will be responsible for supporting the ASIA markets.

Key Responsibilities:

• Responsible for complete order to cash process
• Process customer orders using SAP system
• Provide sales support to designated countries
• Coordinate the preparation of shipping documentation to customers
• Attend to customer complaints
• Handle customer request for samples
• Work with Trade Compliance/Foreign Trade organizations to manage the Customer Profile(s)/End Use Certificate/Trade Restriction Covenant
• Interact with colleagues from Headquarters, Sales & Marketing, SCM, Accounts Receivables, Credit & Legal teams to follow up on credit and logistics matters.

Requirements:

• Sound knowledge in logistics and shipping. Familiar with export documentation e.g. Letter of Credit, Bill of Lading, Airway Bill, Export Letter of Credit orders, preparation of banking documents using Trade Services online banking system etc.
• Experience in processing ASIA import shipments is preferred.
• Experienced in using SAP system and MS Office is an advantage
• Good team player, able to work independently and takes initiative to resolve issues.
• Meticulous, organized and possesses positive attitude.
• Basic knowledge of Financing, Credit Management and Global Trade Services will be advantageous

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

About Us:

From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Provide technical support to users experiencing technical issues with hardware, software, and network systems.
• Diagnosing and resolving problems related to computer systems, software, and hardware.
• Assisting in the installation and maintenance of network infrastructure and management.
• Create and design application/ system use MS Sharepoint/ Power Apps/ Power BI/ Power Automate.
• Implement solution (coding, testing, deploying applications, training users).
• Maintain solution (debugging, performance-tuning, enhancing, upgrading applications, managing solution life cycle).
• Solution consulting (interviewing users to identify challenges & issues, proposing solutions to the issues from applications perspective).
• Support on Infrastructure Maintenance (File Server maintenance/ any Server/ Network related matters & etc).
• Coordination with HQ or global IT team on server maintenance, security issues, patch releases &/ or critical IT issues (e.g. carrying out tests and investigations); participates in global IT weekly and monthly meeting.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology or any related field.
• Minimum 3 to 5 years of experience in application development and technical support.
• Familiarity and experience with Microsoft Windows 10/11, Windows Server, Microsoft Platform, and Networking.
• Be able to enjoy learning new technologies and be willing to cross over multiple skill areas (e.g. infra, server, network) as necessary.
• Proven ability to work creatively and analytically in problem-solving.
• Good team player with positive attitude.
• Only Singaporeans need to apply.

Opportunities:

• Opportunities to join training / take certification exam when project assignment requires it (Application, Server, Security etc).
• Opportunities to specialize in Server Management, Network, project management, automation, application platform management.
• Opportunities to travel local or overseas.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Company Benefits & Incentives
• Career Progression Opportunities
• Attractive Salary Package
• Working Location: Island wide - Arrange Close to Your Home
• Working days: 5 days
• AOP & Private Premium Singapore Childcare & Preschool Centers

Job Requirements:

• Infant Care Teacher - Min. ACEY (EY2) / HCIC (EY1) / CIT with EYDF completed
• Assistant Infant Care Teacher - Ongoing ACEY / HCIC course or relevant experience

Job Scope:

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks
• Follow assigned work shift patterns of the center

1. Infant Care Teacher $2,600-$3,500

• Monitoring learning progress of students
• Building good rapport with parents, staff and students
• Provide a safe and secure environment for children to feel comfortable
• Guide, motivate and monitor Assistant Teacher/Classroom helpers in carrying out their tasks

2. Assistant Infant Care Teacher $2,000-$2,500

• To supporting the main Infant Care teachers. NOT required to take on teaching responsibilities
• To provide routine care for the of infants from 2 months - 18 months old
• Create a classroom environment that is safe, joyful and conducive for Infant’s development
• Attend to the health, hygiene and safety needs of the infants

Interested candidate may contact me and send your resume via WhatsApp or Email:
https://wa.me/6589458859 (Jean) | [email protected]

PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.

PS: No Charges will be incurred by Candidates for any service rendered.

Tan Tze Ying (Jean) | Reg No. R24121620
The Supreme HR Advisory Pte Ltd | EA No. 14C7279

Nestled within the iconic Esplanade - Theatres on the Bay, Labyrinth is a one Michelin-starred culinary gem helmed by Chef-Owner LG Han. Renowned for its innovative approach, Labyrinth delves into Singapore's rich culinary heritage, reimagining long-lost dishes with a contemporary twist.

At Labyrinth, we believe in fostering a nurturing environment that empowers our team members to grow and excel. We are passionate about developing the next generation of hospitality leaders, offering comprehensive training, and rewarding incentives to ensure their success.

This role offers a unique opportunity to directly shape the guest experience. You'll play a vital part in ensuring that our guests leave happy and satisfied. Your daily interactions will provide opportunities to identify and deliver exceptional service, creating lasting positive impressions.

Your responsibilities include:

• Comprehensive Understanding: Possess a deep understanding of all restaurant operations and how each role contributes to the overall dining experience.
• Guest Focus: Prioritize guest needs and strive to exceed their expectations through exceptional service.
• Efficiency and Urgency: Maintain a sense of urgency in fulfilling tasks and responding to guest requests.
• Hands-On Service: Perform tableside preparation or presentation when required.
• Maintenance: Ensure a well-maintained dining environment by reporting any defects in furniture, fixtures, and equipment.
• Teamwork: Be willing to assist colleagues and step in where needed to guarantee optimal guest service.

We seek individuals who:

• Exceed Expectations: Go above and beyond to create memorable experiences for our guests.
• Compassion and Integrity: Demonstrate thoughtfulness, kindness, and uphold high standards.
• Results-Oriented: Take ownership of outcomes and drive solutions.
• Lifelong Learners: Maintain a curious mindset and continuously seek to learn and grow.
• Willing to work flexible hours, including shifts, weekends, and public holidays.

Job Description:

• Assist in checking of aircraft components and consumables availability
• Ordering and monitoring of ad-hoc aircraft components and consumables required.
• Updating Daily Spares Shortage list and track task completion
• Communicate with Engineers on spares availability
• Performing credit back of unused spares
• Perform installation/dismantling of aircraft components on SAP
• Managing 3rd party spares inventory
• Communicate with Customer Support team when required.
• Carry out any other tasks as assigned by Supervisor or Executive.

Requirements:

• Minimum Higher Nitec in Aerospace Engineering or Equivalent
• Good communication in written and spoken in English.
• Able to work in dynamic and fast-moving environment.
• Highly organized and computer literate.
• SAP experienced preferred.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description:

Arrival / Departure / Towing / Ground Support Equipment

• To perform Aircraft Docking Guidance System (ADGS) and manual marshalling of aircraft
• To perform inspection of bays and ensure no Foreign Object Debris (FOD)
• To install / remove wheel chocks and grounding cables
• To connect / disconnect tow bar to the air tug
• To deliver ground support equipment including maintenance steps
• Any other duties as assigned by the supervisor

Requirements:

• Minimum NITEC in Engineering or equivalent with 1 years of working experience in Airline industries is preferred.
• Comfortable with 12 hours shift work arrangement
• Candidate with LTA Class 3/4/5 license will have added advantage

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is the largest maritime safety company globally, setting the standard for innovation in design and engineering.

• Provide expert product and service information, addressing complex customer inquiries and resolving issues promptly.
• Process quotes and orders, including custom requests, and coordinate with relevant teams for delivery.
• Develop and maintain customer relationships through proactive outreach and follow-up actions, ensuring exceptional service to foster loyalty.
• Uphold company policies and safety standards, contributing to an inclusive team environment and completing any additional duties as assigned.

Requirements:

• Nitec and above
• At least 2 years of customer relationship management experience in the Marine or Aviation industry.
• Strong problem-solving skills, capable of navigating complex information and adapting strategies as situations change.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Working Location: Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

The Databricks Customer Enablement team is on a mission to upskill Data and AI professionals in our customer organizations to use Databricks and accelerate customer success and outcomes.

We are looking for a Customer Enablement Architect, reporting to our APJ Regional Enablement Lead, to be based in Singapore to support some of our regional customers. You will work with multiple teams including Sales, Field Engineering and Professional Services account teams to support the customer onboarding and ongoing training needs.

Balancing a combination of free and paid training offerings to the customer, you will support training bookings and revenue in the region and ensure customer success with the right number of learners and credentials in customer accounts. The Customer Training team is seen throughout Databricks as a strategic driver for our customer’s adoption and success.

You will ensure that our customers in this region can use all the training services that are designed specifically to meet their needs, drive adoption, and support customer success.

The impact you will have:

• Work with the Go-To-Market teams in region (Sales, Field Engineering and Professional Services) to create enablement strategies aligned with the needs by customer segment.
• Work with the global training teams of Delivery and Operations to provide a seamless execution of the training and development plans.
• Report weekly/monthly/quarterly numbers and guide appropriate actions from the field teams by creating and managing plans for training bookings and revenue execution expectations.
• Work as a voice of the customer for regional teams supporting enablement content and credentials.
• Engage with Senior Leadership and Executives both internally and externally to ensure the best learning outcomes for our customers.

What we look for:

• 1+ years of experience in the field of Big Data, AI or Data Science.
• 5+ years of demonstrated experience in Training, Customer Success, or managing a book of business (or similar field in consulting, industry).
• Experience creating and leading programs and partnering with sales and technical teams to deliver customer outcomes including but not limited to training revenue, learner and credential goals.
• Tech bar: technical enough to understand the curricuum and certifications, to make recommendations to customers. Can present foundational onboarding webinars, but not expected to conduct deep hands-on training.
• Strong with managing ambiguity in an evolving and fast paced environment
• Strong stakeholder management, executive presence and interpersonal skills
• Translate customer outcomes to learning plans and enablement recommendations
• Verbal and written fluency in English and Japanese

We are looking for an Application Support Analyst to take responsibility for supporting and enhancing all internally developed applications used by the Colchester Group. You will be working as a key member of the development team ensuring that a high level of support is maintained for all internal customers.

Some of the work you will be involved with includes:

• Provide high-quality support for business-critical application(s) or data system(s).
• Develop and maintain an in-depth detailed knowledge of the applications you manage, including data structures, scheduled jobs, reports, and interfaces to other applications.
• Maintain know-how documentation of all the support tasks with resolution.
• Identify recurrent issues and conduct root cause analysis.
• Propose solutions to reduce recurring support tasks.
• Develop programmes and processes for internally developed IT systems to deliver efficient business processes in all Colchester offices.
• Work on IT solutions that implement business processes such as trade order management, client reporting, data warehouse, risk reporting, month end processing and regulatory reporting.

About you

• Strong Application Support experience, gained within a Financial Services environment (either buy or sell side).
• Good SQL knowledge with experience in ETL, T- SQL, SSRS and SSIS.
• Must be comfortable with debugging\writing complex queries, views, functions, and stored procedures.
• Front-end application support experience in C# and WinForms.
• Troubleshooting skills in windows services.
• Confident using version control tools like Team foundation Server/ Azure DevOps, Git repositories.

As a Senior Systems Developer you will have:

• Strong troubleshooting and problem-solving skills with meticulous attention to detail.
• Ability to work in a fast paced, agile environment with a good understanding of what agility means for a development team.
• Ability to work independently as a team contributor, being proactive whilst considering team goals.
• Ability to work under pressure, give realistic estimates and work to deadlines.

Colchester is an Equal Opportunities Employer committed to building an inclusive and diverse workforce. All applicants will be treated fairly, without regard to all identifying characteristics including race, religion, sex, nationality, age, disability, sexual orientation, marital status, gender identity and expression or any other protected group status.