Position: Accounts Executive (AP):

Working in a dynamic and diversified team, the Accounts Executive will be reporting to Assistant Accountant. This role aims to assist and collaborate with Assistant Accountant in accounts payable tasks.

What you are expected

· Perform day to day verification and recording of expenditures and payments, including vendor invoices, petty cash claims and staff claims

· Responding to vendor enquiries

· Understand expense accounts and cost centres

· Perform month-end closing in prepayment amortisation and deposit paid schedules

· Support statutory audit, tax filing and other statutory reports

· Understands compliance issues around accounts payable processes (GST/ WHT)

· Perform other administrative responsibilities not mentioned above

· Report to Assistant Accountant

What we are looking for

· Minimum Nitec in accountancy, LCCI or related field

· Preferably with at least 2 to 3 years’ relevant job experience in AP function, especially in flexible workspace environment

· Knowledge of Oracle NetSuite ERP would be an advantage

· Possess strong communication skill in written English

· Able to work in a fast-paced environment

· Must be meticulous, able to work in team and within stipulated timelines

· Able to initiate process improvement

· Available in short notice is an advantage

· Working location: CBD area

Your personal data would be treated highly confidential and would be used for recruitment purpose only.

Responsibilities

• Conceptualise social media content based on SCCC’s exhibitions, festivals, programmes, research etc. and ascertain the best form of presentation to engage target audience groups.
• Work with internal SCCC teams to understand SCCC’s exhibitions, festivals, programmes, research etc. and ensure alignment with overarching SCCC branding appropriately.
• Guide the consultants (i.e. PR agency, Chinese consultant etc,) in conceptualising and developing content plans, including posting schedules, captions and visuals.
• Evaluate the plans submitted by PR agency and/or external marketing platforms e.g. Mothership, Catch.sg. etc. to ensure alignment with SCCC’s branding and objectives.
• Monitor social media marketing trends and analyse campaign reports.
• Track and report SCCC’s social media marketing key performance indicators to SCCC management.

Requirements

• Background in Marketing, Communications, or Arts & Social Sciences.
• At least five to seven year of relevant work experience preferably in the arts, culture and/or heritage sector.
• Proficient in design and video editing software e.g. Canva, Adobe, Premiere etc. to create digital assets.
• Technical knowledge of social media dashboards, Google Analytics and website UX/UI etc.
• Excellent writing and presentation skills.
• Excellent project management and inter-personal skills.
• Able to work independently and also be a good team player.
• Bilingual (written and spoken) with strong proficiency in Mandarin as the role requires translation work as well as proof-reading of bilingual materials.

We regret that only shortlisted candidates will be notified.

We’re seeking a future team member for the role of Associate, Client Service to join our Clearance and Collateral Management team. This role is located in Singapore and is a hybrid role.

In this role, you’ll make an impact in the following ways:

• Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed.
• Applies intermediate problem solving skills, experience and judgement to analyze information.
• Uses communication skills to deliver high quality service to a specialized client base.
• Provides clients information related to BNY products and services representing multiple lines of business and geographies and directs them to the appropriate resources, as needed.
• Leverages a good understanding of broader BNY services and offerings.
• Monitors client inquiries, resolves non-routine issues and escalates complex issues to the appropriate team member, as needed.
• Uses knowledge of client issues and needs to contribute to business development efforts.
• Participates in internal activities and initiatives designed to improve the client experience.
• Recommends process improvements.

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 3-5 years of total work experience preferred.
• Experience in an operational area and/or client services preferred.
• Strong communication skills

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description:

As the Account Service Manager, you will provide VIP services to institutional clients, maintaining and deepening long-term relationships to ensure they receive the highest quality and most professional service. You will serve as a bridge between our company and our clients, requiring not only a deep understanding of their needs and expectations but also the utilization of professional financial knowledge and keen market insights to assist in tailoring wealth management solutions for clients, helping them achieve asset growth and wealth succession.

Primary Responsibilities:

• Maintain daily relationships and provide in-depth services to VIP clients, ensuring customer satisfaction and loyalty.
• Analyze client needs and assist in developing personalized asset allocation and wealth management solutions.
• Keep track of market dynamics and provide timely investment analysis and advice to clients.
• Coordinate internal resources to provide clients with one-stop financial service solutions.
• Regularly conduct customer reviews, collect feedback, and optimize service processes.

Requirements:

• Fresh graduates with a bachelor's degree or above in finance, economics, management, or related fields.
• Passionate about the financial industry and aspiring to develop a long-term career in the field of cryptocurrency.
• Possess excellent communication skills and customer service orientation, able to handle complex customer relationships effectively.
• Have strong learning and analytical abilities, able to quickly grasp financial product and service knowledge.
• Excellent teamwork spirit and resilience, able to adapt to a high-intensity work environment.
• Candidates with relevant financial industry qualifications are preferred.

We’re seeking a future team member for the role of Client Service Associate to join our Corporate trust team. This role is located in Singapore and is a hybrid role.

In this role, you’ll make an impact in the following ways:

1. Serves as the technical expert for complex transactions and processes daily and provides work direction for the team.
2. Independently assists clients by responding to complex phone, email and other inquiries regarding company products, services and procedures.
3. Responds to client questions on BNY product features and provides technical assistance for the most complex issues that have been escalated by junior team members. Researches and resolves complex operational or client issues. Assists in identifying trends in client issues and proposing solutions.
4. Provides status updates on problem resolution and outstanding issues to other teams. Directs inquiries to the appropriate resources at BNY.
5. Assists with process improvement by contributing ideas to improve team efficiency. Coordinates implementation of resulting process changes for the team.
6. Provides guidance to less experienced staff. May serves as the team leader for a team of support staff.
7. Responsible for the quality and completion of own work. Helps develop and contributes to the achievement of team objectives.

To be successful in this role, we’re seeking the following:

1. Degree/diploma qualification or the equivalent combination of education and experience is required.
2. Bachelors degree preferred.
3. 3-5 years of total work experience preferred. Experience in financial services preferred

Job Details

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Description

Want to work in a dynamic environment at the intersection of Wall Street and Technology? SS&C Advent and SS&C Eze (business units within SS&C), leading providers of award-winning software and services for the global investment management industry, are seeking a Customer Success Relationship Manager. This role can be based out of any of Advent & Eze’s Europe & Middle East offices.

Relationship Managers on the Customer Success team serve as trusted advisors to our customers, helping them to achieve success with their SS&C Advent and/or Eze solutions while maximizing their return on investment. By leveraging a proactive consultative approach, our RMs bring Advent and Eze’s best ideas, innovations, and capabilities to their portfolio of customers, matching these to the customer’s business objectives. Customer loyalty, growth, and renewal rates are at the forefront of our goals.

Mission:

Advent’s Customer Success Relationship Managers serve as trusted advisors to our loyal customers, helping them to achieve success with their Advent solutions while maximizing their return on investment. By leveraging a proactive consultative approach, our Relationship Managers bring Advent’s very best ideas, innovations, and capabilities to their portfolio of customers and match these to the customer’s business objectives, determining the best approach for leveraging Advent’s capabilities, and providing recommendations on how to proceed. Relationship Managers are an integral component of our Global Customer Experience team at Advent, and we are looking for strong contributors to join our hybrid team of competitive and experienced professionals focused on transformational processes, customer loyalty, our customers’ growth, and ultimately maintenance of our industry-leading renewal rates.

Responsibilities

• Proactively identify and prioritize accounts to focus efforts within a defined territory as based on perceived risk, potential growth opportunity, strategic value, and renewal time frame.
• Develop long-term relationships with your portfolio of assigned customers, connecting with key business executives from C level on down. Effectively deliver scheduled business reviews to key business contacts.
• Cultivate an understanding of your customers’ business requirements, industry challenges and goals coupled with a strong understanding of how they are using their Advent solutions to maximize adoption, growth, and account retention as well as the trusted advisor role with the customer.
• Develop account and engagement plans for Advent customers that outline their critical success factors, metrics for success, potential issues, and dependencies and provide recommendations for each. Collaborate with internal teams such as Services, Sales and Renewals to ensure execution of account and engagement plan.
• Provide strategic oversight during the entire customer journey including implementation, optimization, growth, renewal and ensure a seamless handover of knowledge and responsibilities where appropriate.
• Identify expansion opportunities and collaborate with the sales teams to ensure growth objectives and footprint increase.
• Work closely with the Advent Services teams to identify new opportunities and facilitate transitions from Services following implementation, upgrades, migrations, etc.
• Act as a collaborative partner with the Support teams to ensure customer tickets are resolved to the best of Advent’s abilities.
• Drive the value of Advent’s Community through increasing customer registration and engagement whenever possible.
• Be the voice of the customer to Product Management, Product Marketing, Support, Renewals, Services, Sales, Finance, etc. building strong working relationship with each to ensure customer success and consistency of contact.
• Develop a thorough understanding of the Advent product suite and industry (where not already present).
• Work collaboratively with the Marketing and Sales teams to identify and build customer references.

Experience & Attributes

• Key to this role is being able to articulate value, inspire and sell the Advent story for transforming the investment management industry. As a trusted advisor and coach, the Relationship Manager is the post-sales success leader for the customer.
• Extensive direct customer/account management experience in enterprise software, business consulting or a related field.
• Ability to multi-task and handle complex matters with little supervision and excellent follow-up.
• High degree of organization, efficiency, urgency and follow through on program planning and execution.
• Possess excellent verbal and written communication skills inclusive of outstanding presentation development and delivery skills, with the ability to inform, influence and impact all levels of management.
• Demonstrated ability to communicate effectively, present and influence credibly at all levels of the organization, including executive and C-level.
• Ability to prioritize and perform effectively in all situations.
• Aptitude for both analyzing technical concepts and translating them into business terms and for mapping business requirements to technical solutions.
• History of strategic and innovative thinking – exercises great judgment and decision-making capabilities.
• Demonstrated ability to grow relationships and expand platform footprints with the customer firm.
• Excellent interpersonal skills and the confidence to be an honest advocate, willing to push back when needed.
• Prior hands-on working knowledge and/or implementation of a complex solution within the FinTech space.
• Strong collaboration and team working skills.
• Excellent follow-up skills with great attention to detail.
• Willing to travel 15-30%.
• BA/BS or equivalent degree or related work experience.

Personal Characteristics:

• Passionate about the success of your customers.
• Inspirational, energized individual who’s not afraid move fast and take risks in the name of innovation.
• Passionate about the intersection of technology and the financial services industry.
• Someone who makes sense out of complexity yet communicates with a level of simplicity.
• High performance and passionate about your customers, the Fintech space, your career.
• Collaborative thought-leader.

If you've got what it takes to be a great Relationship Manager and want to work on a hardworking, success-oriented and fun team, then apply today.

Infant Care Teacher (EY1 / EY2)

• Working Days: TBD during interview
• Working Location: Islandwide
• Up to $3000 depends on experience

Requirements:

• ACEY/HCIC
• Must be EY1 or EY2
• Preferably with 1-2 years of relevant work experience

Interested Personel can contact WhatsApp: +65 9837 8400 (Javier)

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

Receptionist

• Basic S$1,800 - S$2,100
• 5 working days
• Monday - Friday -8:30am -6pm
• Tuas

Responsibilities:

• Welcome and assist visitors.
• Handle incoming calls and direct them appropriately.
• Perform administrative tasks like mail handling, scanning, copying, and filing.
• Maintain a tidy and well-stocked reception area.
• Provide basic information in-person and via phone/email.

Qualifications:

• Experience as a Receptionist or similar role.
• Familiarity with office equipment (e.g., fax machines, printers).

WhatsApp: +65 9837 8400

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location: Singapore – Remote

*This position is remote and not eligible for relocation assistance. All positions must reside within the country listed within this job description.

Salary: 65,000 - 90,000 SGD

**Competitive salary with performance bonus (DOE & Geographic Location)

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

About the Role:

Applied Value Technologies is seeking an Application Support Analyst to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into the Managed Services department, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.

Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Oracle Fusion - Supply Chain team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations!

About you:

• Strong technical skills and exceptional organizational skills
• High EQ communication skills
• A collaborative utility player mentality (low ego)
• Creative problem-solving abilities
• A proactive sense of curiosity
• OTM experience

Responsibilities:

• Provide efficient application support and administration, including incident resolution, change implementation, request fulfilment, and problem management follow up
• Communicate proactively and professionally with stakeholders and partners
• Identify opportunities for improvement and act on them
• Thoroughly and accurately document problems and resolutions in service desk system and employee knowledgebase
• Work proficiently with minimal daily guidance
• Maintain a professional, collaborative, courteous, and respectful manner and provide high quality service to all users
• Observe and comply with client's policies and procedures for Health and Safety at Work and Equality and Diversity

Your Expertise:

• 6+ years of relevant experience in a technical application support role working with Oracle Cloud/Oracle Fusion SCM or ERP
• 5+ years of functional and technical support experience
• Hands-on experience with one or more of the following Fusion modules: Oracle Order Management, Inventory Management, GOP, Shipping, Price Management
• Functional knowledge of core Supply Chain processes (supply planning, inventory management, order fulfillment, reverse logistics, etc.)
• Professional fluency in English required

We’ve got you covered:

• Competitive salary + performance bonus.
• Unlimited Paid Leave Policy after 90 days.
• Up to 100% Employer-paid Medical Benefits for employees and up to 85% coverage for dependents.
• 100% Employer-paid Life, STD, and LTD benefits.
• CPF Contributions made to all Singapore citizens and permanent residents.
• 100% paid parental leave up to 16 weeks.
• Up to SGD 1200 Learning & development allowance annually.
• Up to SGD 1200 monthly Health & Wellness stipend annually.
• Up to SGD 2000 Employee referral program.
• Paid holidays annually.

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in Singapore and passing a complete background check.

• Prepare and implement commercial contracts and relevant documents (including trading, hedging and shipping contracts)
• Make sure the organisation’s contracts and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Business/Finance/Maritime or equivalent
• At least 1 years of experience in Oil Trading industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Our client is a well-established MNC, market leader in the Manufacturing industry. They are looking for a Customer Delivery Specialist to assist their team for the next phrase of their business. They are located in the Central Town area – easily accessible.

Responsibilities:

• Regularly update the CRM system to provide management with accurate and timely delivery information.
• Work with the Sales and Operations teams to complete pre-delivery, registration, and delivery documents accurately.
• Handle all the requirements for the vehicle registration process for customers.
• Prepare customer loan and registration documents and collaborate with colleagues to ensure successful delivery appointments.
• Prepare vehicles and host delivery appointments, including personalized new owner orientations.
• Assist the Sales Manager with delivery center operations, task completion, and ensuring excellent customer service.

Requirements:

• Bachelor's degree or equivalent education and experience.
• Comfortable working in a fast-paced environment.
• Proficient with Microsoft Office Suite and CRM tools.
• Able to work evenings, weekends, and holidays.
• Valid driver’s license.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte Ltd | 19C9682
R24122162 | LAI CHAI LI

Join us as Events Management and Marketing support!

Provide positive Events & Marketing Sales support in Tower office and to liaise with various internal and external parties on behalf of S&M Broking/ Direct & LIG team

As a part of the AIA Corporate Solutions Division, the LIG Campaign Manager will be involved in the creation of worksite/virtual customer events/digital marketing campaigns for AIA Broking/Direct/IFA channel to cross-sell Life Insurance to existing insured members of corporate insurance base. This role will also handle an independent group of health and wellness vendors under AIA Flagship employee engagement program “AIA Workwell” to ensure its viability and relevance to the Employee Benefits market. In summary, the candidate will be responsible to develop, monitor and implement growth strategies for Life in Group business to achieve exponential growth.

Events Management

• Plan, co-ordinate and implement Broking/Direct & LIG events from venue sourcing and related logistics planning.
• Development of proposals and detailed plans to support the technical aspect for the events.
• Planning and implementing with the events to increase positive rapports with Business Partners.
• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.
• Proposed recommended automation solutions i.e.: Automation in LIG Wellness programs bookings
• Vendor Management (LIG Activities)
• Conceptualize and prepare event proposals customized to individual event and to ensure that its within budget & cost.
• Ensure that all vendors quotations and event proposals are presented accurately & effectively within company’s compliance policy.

Supporting and Coordinating with the Sales & Marketing Function

• Handle LIG activities such as responding to Broking/Direct & LIG business partners’ enquiries and to analyse and/or convert into data and monthly sales analytics.
• To co-ordinate, implement & attend sales & operations training service where required
• Handle data and system entry for quotations
• Manage sales quotation activities log, sales reporting & summary
• Review communication materials, deck, implementation timeline etc.
• Co-ordination of weekly billing, renewal growth and BD sales summary
• Assist BDMs on quotation and placement of New Business
• Liaise with both internal & external parties to achieve positive results

Responsibilities

• Able to work under pressure in a dynamic and fast-paced environment.
• Provide excellent admin and operational support for Broking/Direct & LIG teams.
• Liaise with relevant parties to ensure timely deliverance and coordination of projects and tasks.
• Review and propose new ideas to improve the event planning and implementation process to benefit the teams.
• Plan, co-ordinate, monitor and implement all events and activities independently and quick response on site to resolve any issue.
• Responsible in creating digital communication materials and coordinating with external vendors in video production, i.e.: Digital Marketing (eDMs, Employees’ Enrolment email, etc.)
• Any other appropriate duties and responsibilities as assigned.

Requirements:

• At least Diploma holder / A Levels
• Minimum 1 year experience in events management and marketing suppo
• Excellent Microsoft Office skills (Excel etc)
• Excellent PowerPoint skills
• Effective & good communication and interpersonal skills
• Great team mate and flexible to support Broking and Direct team wherever required
• Motivated and strong commitment to team’s success
• Meticulous, efficient, and positive attitude
• Able to handle dateline pressures and intense workload
• Potential to convert to a permanent CRM/ BD executive role

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the Service Excellence team for assistance.

Responsibilities:

-          Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.

-          Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.

-          Utilize active listening skills to understand customer needs and preferences, and respond accordingly.

-          Collaborate with colleagues to achieve customer satisfaction targets.

-          Participate in training and development programs to continuously improve customer service skills and product knowledge.

-          Analyze customer feedback and provide insights to improve customer experience.

-          Develop and maintain a loyal customer base through personalized interactions and excellent service.

-          Update to Changi Airport Group QSM team for monthly QSM rewards submission for eligible employees

-          Steering and manage Customer’s experience both on line and off line.

-          Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc

-          Provide and upkeep service recovery protocol.

-          Effectively supervises the day-to-day operation/activities of the customer service team

-          Any other ad-hoc assignment as assigned by the Superiors

·       Diploma or Degree in relevant business related discipline

·       Proven track records in relevant role and responsibilities

·       At least 2 years’ experience in similar role

·       Strong written and oral English communication skills

·       Excellent customer-service orientation

·       Ability to communicate effectively with multi-departments and external stakeholders

·       Problem-solving skills and meticulous attention to detail

·       Good organisational and customer service skills

·       Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

• Attend to service call at customers' premises and respond to calls for scheduled and unscheduled maintenance service request in accordance with the Company’s Service Agreement.
• Monitor closely the progress of the work done to ensure that the schedule and quality of work are met.
• Ensure that all materials and equipment are delivered on time and able to provide technical support to the other departments.

Requirements:

• Diploma and above
• At least 2 years of experience in CCTV or Security Related Products
• Possess valid class 3 driving license.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description

• Provide Tech support on any IT issues.
• Coordinate break-fix of IT related equipment with support teams in incident/problem investigation and resolution.
• Provide onsite IT support in a professional and courteous manner.
• Able to identify incident trends in order to elevate incidents in accordance with standard operating procedures.
• Ensure timely case attention, resolution, escalation and closure, so that SLA is met.
• Ensure timely escalation of major and critical incidents.

Requirements

• Diploma or certification in Information Technologies related fields.
• Minimum of 1-2 years of post-education IT work experience required.
• Good communication skills – both written and verbal.
• Basic PC staging and hardware configuration & administration e.g., tablet, printer, RF & barcode scanner, Cisco IP phone etc.
• Basic network infrastructure knowledge and smart hands support.
• Ability to plan own work to meet objectives, and to work independently.
• Working knowledge in experience with MS Windows Operating Systems.
• Training for new products or tools for end users.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.

Please state your availability, current and expected salary in the resume.

Email: [email protected]

To apply, please visit www.gmprecruit.com and search for Job Reference: 24615

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Our platform support team helps our high-profile clients manage long and short-form video content production and distribution with cloud-based applications. We provide video streaming services with advanced network architecture for sites located across the US. We're committed to delivering top-notch support around the clock, which is why we're expanding our team to include individuals based in Singapore to ensure 24/7 coverage for our platform.

WHAT YOU'LL DO

• Work with an experienced Support Enginering team to research, diagnose, troubleshoot, and identify solutions to resolve customer issues in a timely manner
• Take ownership of global customer issues reported via Netsuite ticketing system and see problems through to resolution by liaising with Edisen team members
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Capable of documenting procedures pertaining to IT support and networking troubleshooting in Confluence & Sharepoint
• Follow the SLA for issues with respect to the severity
• Develop solutions that improve our teams' ability to support customers
• Take part in 24-hour on-call pager duty weekly roster with 4 other team members to resolve occasional critical issues
• Learn and understand our video technology platforms

WHAT YOU NEED

• English language professional proficiency is required (written & verbal)
• Working experience in support ticket management, network engineering and troubleshooting preferred
• Proficient knowledge of basic networking (DNS, TCP/IP, OSI model) is preferred
• Experience in managing systems, network communication, advanced metadata exchange of mission critical 24/7 operations.
• Certification in networking, technology or another related field is preferred
• Experience with Microsoft Office suite is preferred (Sharepoint, Teams, Excel, etc.)
• Strong analytical skills to identify and resolve complex technical issues efficiently.
• Ability to troubleshoot system malfunctions and network connectivity problems effectively.
• Must be located in Singapore

WHO YOU ARE

• Tech savvy, comfortable communicating solutions with both technical customers and colleagues
• A team player; collaborate with global colleagues to find solutions and participate in internal assignments and projects
• Pro-active; you take initiative & find enjoyment in solving issues and improving processes
• You have a positive “can do” attitude coupled with an ability to self-manage
• You are methodical and organized with an ability to prioritize effectively to
  accommodate tight deadlines in a dynamic & fast paced environment
• You have an interest and ability in expanding your skillsets & knowledge

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

Service crew

Working day: Mon to Sun, 5 day work week
Salary: $2500 - $3000
Working location: Somerset / Tanjong Pagar / Orchard / City Hall
Working hours: 44h/week

Job Responsibilities:

• Attending to customers' enquiries
• Explaining the concept to guests, and educating / having conversations with them on the menu and related topics
• Preparation and serving of food and drinks
• Setting up and clearing down of operations
• Receiving and checking of inventory and perishables
• Reporting to outlet manager

Requirement:

• 1-2 years’ experience and interest in F&B
• Able to work weekends & public holidays

Interested personnel kindly contact WhatsApp: https://wa.me/6582281721 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Generate timely and accurate service reports as per the required standards.
• Provide technical training and technical presentation to client and inter-company.
• Provide remote technical support to existing and new client by email and phone.
• Support sales in technical meeting and onboard survey activities.
• Handle pre and post administrative work.
• Ad hoc duties

Requirements:

• Min Diploma/Degree in Engineering
• Min 2 years of servicing experience in the Marine Industry
• Good analytical & solving skills coupled with minimum sales/marketing skills.
• Strong interpersonal & communication skills, especially influencing skills.

Interested & qualified applicants, please forward your latest CV in MS word format to [email protected]