Total 7,656 Customer Service job vacancies in NO 3 CHANGI BUSINESS PARK CRESCENT CHANGI BUSINESS PARK SINGAPORE

Looking for a career that's both fulfilling and challenging?

At Achievers Dream Learning Centre, we're on a mission to help students achieve their dreams, and we're looking for dedicated and self-driven individuals to join our team. With our unique teaching methodology and dedicated teachers, we've touched the lives of over 2,500 students from 90+ schools and supported them in achieving stellar results in Chemistry.

And we're not stopping there!

As a Chemistry Specialist with us, you'll receive comprehensive training and opportunities to learn about the inner workings of running an education business. So join our WOW team at Achievers Dream Learning Centre! We're a dynamic group of professionals committed to delivering quality education and helping students thrive in whatever they seek to achieve in life.

A Chemistry Specialist Trainee / Teacher can look forward to the following initiatives:

• With Achievers Dream, you'll receive comprehensive training to learn the secrets of effective teaching techniques that will make your lessons engaging and loved by your students. As you progress, you can earn a promotion to Chemistry Specialist within just two years and achieve variable performance bonuses based on your potential and performance.
• But that's not all - as a Chemistry Specialist, you'll have a clear career path to Senior Chemistry Specialist. At this level, you can enjoy a competitive compensation package and most importantly, a proper work-life balance.
• If you're an existing MOE Chemistry Teacher looking to switch careers, you can benefit from an accelerated career track, starting from a Chemistry Specialist role, and quickly progressing to a Senior Chemistry role based on your proven value.
• And for those capable of more, Achievers Dream offers a clear career progression to Master Chemistry Specialist, Principal Chemistry Specialist, and beyond, purely based on your merits.
• Join Achievers Dream today and embark on an exciting and rewarding career in Chemistry, where your skills and passion can truly make a difference!

And if you love lab experiments, you will enjoy it in AD as we have a license by the National Environment Agency (NEA) to conduct the widest range of experiments in Singapore!

• Be positioned as One of the Top Chemistry Specialists in Singapore. You can be positioned as a top Chemistry Specialist in Singapore where you are recognized by many students and industry leaders as private education is a niche where students can leave you if they dislike you! And even get your chance to author assessment books and jumpstart your teaching career to the next level!
• Master Achievers Dream’s unique, proprietary “Customized Accelerated Foundation” method of helping students learn Chemistry faster and easier by focusing on building the RIGHT foundations.
• Plus many other awesome training, developmental projects and opportunities!

Responsibilities:

• Assist in the development and teaching of the Primary Science / GCE 'O' / 'N' Level Chemistry / GCE 'A-Level Chemistry / IP or IB (Chemistry) aligned to MOE syllabus using Achievers Dream's ‘Customized Accelerated Foundation’ Teaching Methodology
• Attend ongoing peer-sharing and training sessions for professional growth and development to keep abreast with the latest educational trends and pedagogies related to language teaching
• Collaborate with other team members to implement projects

Pls read the requirements carefully:

• 100% commitment to AD Training Programme: This will be a full-time training opportunity. If you were selected for this position, you cannot be holding another full-time/part-time job or running your own business on the side (…even tuition assignments are not allowed).
• Grow Together with Company for the Next 3-5 years: You are clear that you love to teach but you do not want the admin work and office politics. We are looking for associates who can commit for at least 3 to 5 years.
• Passionate about Chemistry teaching
• Sincere in supporting students wholeheartedly to achieve their fullest potential
• Willingness to be coached in Achievers Dream’s proprietary teaching methodology
• NIE-Trained OR at least a Chemistry Degree or Diploma from a recognised education institute
• Minimum Grade: O-Level Chemistry (A1 / A2) or A-Level Chemistry (B)
• At least 1 year of relevant teaching experience (in tuition centres and/or MOE schools) will be an added advantage
• Entry-level candidates from Polytechnics and Universities are also welcome to apply (Specialised training will be provided)

Why Join Us?

At Achievers Dream, we believe in sharing our success with our Team Members and building our success upon their individual success. As we grow, so do our Team Members. In addition to the challenging, exciting and most importantly, fulfilling work, we offer an outstanding career progression pathway and encourage a healthy work-life balance. Most importantly, we favour ability and attitude over experience and degrees.

If you are ready for a life-transforming career (not just a job) and meet the requirements above, here’s what you need to do next:

• Read the entire website linked to this post (to learn more about our team culture) www.achieversdream.com.sg/career
• Submit your application
• Send in your resume
• Wait for us to contact you for a phone interview and, eventually, a face-to-face interview

We regret that only shortlisted candidates will be contacted.

Let's make a difference together

Be the difference.

If making a difference matters to you, then you matter to us.

We are now looking for an Senior Customer Success Specialist, APAC; you will act as a strategic partner to our enterprise customers. You will be proactive in ensuring product adoption, building customer relationships, soliciting customer feedback, and analyzing patterns of successful customers. In this role, you will initially report to the General Manager, Pacific.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working, working from home 2 days/week).

ABOUT THE ROLE

• Responsible to reach out to customers proactively off renewal cycle to understand customers’ situation, and help them solve challenges, directly or by channeling their request to Support & Professional Service teams
• Back up retention teams in peak periods or when coverage is needed
• Provide inputs for the creation of a customer health index, they need to understand risk of churn, and share with account manager and retention teams
• Work with Sales, Professional Services, Product & Support colleagues to address customer needs and ensure best practice product utilization.
• Position as a key point of escalation for designated accounts, to ensure the product can react and evolve to changing customer requirements.
• Understand customer requests that require product updates, qualify them and channel them appropriately to the Product Management team
• Share with enterprise customers the product / company / market messaging designed by our Marketing team
• Passionate about our customers’ experience, you will build and maintain that experience for all customers in your portfolio.
• Become an expert on our product solutions as well as customer use cases and use this knowledge to identify and solve customer pain points.
• Drive awareness of regional user groups and speaking opportunities at Customer Appreciation Events
• Use customer management tools to track customer communication, issues and metrics.
• Drive close collaboration with implementation partner and Professional Services;
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customer’s growth, satisfaction, or renewal; conceive and execute risk mitigation plans. Schedule stakeholder calls.
• Drive high overall customer NPS rates
• Contribute to the future development of the Customer Success initiatives and strategy.
• Managing Customer Relationships: Ensuring customer growth, satisfaction, and retention within the assigned portfolio of accounts in (demand generation, onboarding and/or customer success focused).
• Build, maintain, and execute on account plans for each assigned account and coordinate appropriate internal resources for delivery.
• Attend key design review sessions, review project milestones, attend key project management sessions.
• Understand service agreement terms of each customer contract and ensure the work is completed and delivered to the customer on or before the deadline.
• Develop strong relationships with all key decision makers and influencers across each customer in your portfolio.
• Uncover and mitigate any risk that threatens each customers’ growth, satisfaction, or renewal.
• Engage customers in user groups, focus groups and annual conferences

ABOUT YOU

• Bachelor's Degree in business, sales, marketing, or related field
• 5 years of account management experience in software
• Strong computer literacy, experienced with SalesForce.com and MS Office Suite
• Experience making outbound phone calls to existing clients, identifying their needs quickly and then providing a value proposition
• Experience with CRM tools i.e. SalesForce.com
• Working within a multi-division organization with various sales and marketing channels
• Working in or with products/services related to software industry preferred
• Understanding of enterprise and public sector relationships a plus
• Experience working independently
• Demonstrated proficiency with MS Office Suite (Word, Excel, PowerPoint and Outlook) & presentation tools
• Excellent oral, written and interpersonal skills, including the ability to explain technical concepts in non-technical terms and ability to work well with sales Consultants
• Ability to create documentation that is complete and accurate
• Ability to work with others to learn about products and processes
• Ability to be proactive in asking questions and getting questions answered
• Able to prioritize and work on multiple projects simultaneously
• Attention to detail
• Strong customer service and sales skills
• Ability to organize and prioritize assignments
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Products (PowerPoint, Outlook, Excel, Word)
• Fluent in English; other Asian languages a plus
• Some travel may be required across the region

ABOUT US

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Provide customer service in monitoring freight to ensure timely arrival, accurate and timely customs declarations for final delivery to consignee within specified / agree timeframe

Follow up on inbound shipments and ensure timely delivery to consignee.

• Monitor flight/vessel arrivals and ensure timely feedback on arrival information to customer.
• Ensure to meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
• Ensure that discrepancy related to shipment is reported to customers and origin offices promptly.
• Complete customs competency test and able to file for customs entry whenever necessary/required.
• Ensure all paperwork are in proper order that meet customer profile and comply to local rules and regulations.
• Ensure Key Performance Indicators on customs entries are met within customers' requirements. Comply with Singapore Customs / Competent Authorities rules and regulations imposed as well as adhering compliance to Expeditors policy and expectations.
• Achieve 100 % customer satisfaction at all times through understanding customers' needs and handling requirements as well as ensuring 100% compliance.
• Respond to customer complaint and query with a sense of urgency and provide solution or improvement plan whenever possible.
• Answer all incoming calls promptly and politely.
• Develop good rapport with the customers.
• Ensure all data are entered into system timely and accurately.
• Ensure that freight and handling charges are billed to customers timely and accurately.
• Prepare and submit reports timely whenever required.
• Take up additional tasks as required to meet department's needs.

Other skills

1. Good working knowledge in computer software applications including E-Mail, Excel, Word and PowerPoint
2. Good interpersonal and problem-solving skills
3. Good communications skills with good command in written and spoken English.

Job scope:

Account Receivable

-Manage all aspects of Accounts Receivables and related tasks

-Review and validate invoices for proper documentation prior to payment

-Maintain up-to-date accounts receivable records, ensuring accurate aging, application of credits and collections, handling of uncollectible amounts, and resolution of discrepancies

-Execute daily cash management responsibilities, including recording bank deposits, updating cash receipt logs, and posting cash to the accounts receivable sub-ledger

-Oversee and pursue collections of accounts receivable by contacting clients via phone, email, and mail

-Assist in departmental adhoc duties as required

Claims

-Submit e-claims via the Mediclaim portal in compliance with Medisave Regulations

-Update Medisave summary file to track submission and claim status

-Verify claims payments from various institutions for accuracy and address any discrepancies with relevant parties

-Issue final bills or refund checks to appropriate parties

-Organize and maintain all related documents accurately and in a timely manner

-Manage emails and calls regarding claim inquiries

-Maintain effective communication with internal and external stakeholders

-Offer necessary support to ensure quality claim service experience

Requirements:

• Candidates must hold a Bachelor's or Diploma in accounting or a related field.
• A minimum of two years of experience in Accounts Receivable is essential.
• Applicants should have proficiency in handling high transaction volumes.
• Competence in MYOB accounting software is required.
• Educational qualifications in accounting or a related field are mandatory.
• Candidates must demonstrate a proven track record of managing Accounts Receivable functions effectively.
• Experience in handling large transaction volumes and familiarity with MYOB accounting software are key prerequisites.

Job Description

• Troubleshoot and repair of hydraulic and electrical system for Aircraft Tow Tractors, GPU (Ground Power Unit), ACU (Air Conditioning Unit), ASU (Air Starter Unit), etc.
• Ensure preventive maintenance is carried out properly in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Perform modification on electrical wiring as necessary with approved documents or data as per OEM recommendation

Requirements

• Minimum Professional Certificate/NiTEC in Engineering (Electrical/Electronic) or equivalent with 1 - 2 years of working experience in Automotive industries
• Candidate with LTA Class 3/4/5 license will have added advantage

Responsibilities

1. Verify physical part number, serial number, and quantity against the picking slip.
2. Kit and pack aircraft spares and components prior to aircraft checks.
3. Updating of aircraft preload list for spares and component received.
4. Delivery of spares and components to planners
5. Perform any other duties assigned by supervisor

Requirements

• Minimum 'O' Level with 1 - 2 year experience in warehouse / logistic field
• Experience in aviation will be preferred
• Knowledge in SAP will be advantageous
• Basic Knowledge in Ms office will be required.

Job Description

• Assign crew for water and lavatory servicing for arriving/departing flight handle by SIAEC and closely monitor if the crew had carried the required servicing
• Assign GS crew for ground equipment support for aircraft when there is a request .
• Monitor text messages, radio communications and telephone calls for services and inform the operators accordingly;
• Update all ground equipment status and report all defective equipment to supervisor
• Assist duty Supervisor to update on delays and any operational issue

Job Requirements

• Diploma/NITEC in Aviation/ Airport Operations or Equivalent
• Comfortable with shift work arrangement
• Possess good communication skills
• Good team Player.

Havas Singapore is looking for a Receptionist / Office Coordinator to join our team and support the efficient running of our office.

The Receptionist will be responsible for maintaining the professional appearance and service at our front office while also providing administrative support to ensure the smooth operation of our office.

Main Responsibilities

• Maintain a professional appearance and service at the front office, overseeing daily operations of the reception area.
• Greet and receive visitors in the office, escorting them to their meetings, and attending to walk-in inquiries.
• Ensure the reception area is safe and clean by complying with procedures, rules, and regulations.
• Handle all incoming and outgoing mail, including local and international deliveries.
• Collect and distribute other correspondences such as newspaper and magazine subscriptions.
• Replenish printer/copiers' paper and ink and clear uncollected printouts daily.
• Replenish office pantry stocks and ensure that you keep track of all the stocks.
• Order office supplies, maintain inventory records, and track office supply inventory.
• E-file all job/service sheets for easy access and reference.
• Oversee office services such as cleaners and maintenance service providers, ensuring duties are carried out efficiently.
• Support with internal and external events, including decorations for festive seasons and post-event cleanup.
• Serve as the fire safety warrant representative for the office, attending fire drill briefings as required.
• Manage meeting room availabilities.
• Perform ad-hoc duties and provide admin support as needed.

Job Requirement

• Minimum GCE O Level certification
• At least 2 years of relevant experience in handling administrative duties
• Proficient in MS Office
• Good personality with excellent customer service, communication and interpersonal skills
• Excellent time-management skills
• Ability to multi-task in a fast-paced environment

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

Main Responsibilities

• Taking responsibilities of site System deployment and integration.
• Supervising and directing system deployment and integration.
• Supervising the running statue of the equipment during the installation and testing period.
• Schedule, coordinating and directing the system team, external system contractors or supplier to carry out the integration test.
• Schedule, Coordinating and directing the system team, external system vendor or supplier to provide support to the equipment.
• Providing assistance and support to the project manager responding technical questions issued by the client.

Qualifications & Experience

• Bachelor’s Degree in Computer Science or relevant fields
• Minimum 2 years of relevant working experience.
• IT System Management experience of enterprise system aspect.
• Possess initiative, positive attitude and strong passion in operation support.
• Good communication skills and able to work independently.
• Able to coordinate the contractors, customers and all the resources to make the system successfully commission.
• Have good knowledge of Disaster Recovery setup and exercise.

6-month contract (maternity cover) - Asset Transfer Service and Document Verification

Responsibilities

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

• processing locations (SG and HK)

• Support quarterly Periodical Fee processing

• Process Closure of Accounts and all their related requests

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers

• (EAM) respectively Regulatory Responsibilities &/OR Risk Management

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter parties

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

Requirements

• Meiculous and accurate in executing work assigned with a strong risk control approach

• Able to multi-task and work under time sensitive environment

• Team player with the capability to work independently

• Excellent inter-personal skills

• aAble to take initiative Professional and Technical

• Previous experience in back office functionality is an advantage

• Good Knowledge of asset transfer

• Good Knowledge of MS Office software applications, Macros and Visual Basic knowledge as well as an aptitude for technology

Salary: $3000 - $3300

Location: Changi business park

5 weekdays

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24431

Tel: 6233 0450

HP: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

About us:

Toby's Estate originated in 1997 in Woolloomooloo, driven by a simple mission: to roast exceptional coffee and foster a family-like environment.

Fast forward 26 years, our spirited team stands united—a cheerful band of unconventional individuals driven by a shared passion for achieving remarkable feat. We remain at the forefront, continuously challenging the boundaries of premium specialty coffee. And now, Toby's Estate has made its mark in Singapore, spreading our commitment to excellence across new horizons.

About the role?

• Work alongside our FOH and barista team to ensure that every cup of coffee that leaves our hands is at the same high-quality standard.
• Provide an excellent coffee experience to our Toby's customers.
• Lead by example and motivate those around you, service, and a spirit of genuine hospitality.

· Opportunity for growth and development in the specialty coffee industry

This is a part-time role working at least 15 hours across the week including 1 weekend.

Who are we looking for?

• A genuine love for coffee and the hospitality industry and is eager to share their knowledge and experience.
• The ability to build strong relationships with both coworkers and our customers.

· Demonstrated ability to remain composed and efficient while working under pressure.

What’s on offer?

· A fun and creative working environment, working as part of an engaged and enthusiastic team.

· Development of coffee knowledge, technique and understanding

· As much coffee as you can drink and free staff meal!

Responsibilities:

• Diagnose and troubleshoot issues with marine engines, auxiliary engine, steering systems, and other components etc.
• Perform repairs on inboard and outboard engines, including fuel systems, cooling systems, and exhaust systems.
• Conduct routine maintenance to ensure all shipboard system are working in satisfactory order.
• Ensure the cleanliness of ship and engine room when onboard
• Provide detailed reports on work performed and explain the nature of repairs and services to customers.

Safety and Compliance:

• Adhere to all safety protocols and regulations to ensure a safe working environment.
• Ensure compliance with environmental regulations related to marine service and repairs.

Documentation and Reporting:

• Maintain accurate records of services performed, including time, parts used, and labour.
• Utilize service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Work closely with other technicians and service team members to ensure efficient workflow and customer satisfaction.
• Assist in training and mentoring junior technicians as needed.
• Any other duties as assigned.

Job Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or related field preferred.
• Minimum of 2 years of experience in marine service and repair.
• Strong mechanical aptitude and problem-solving skills.
• Proficiency with diagnostic tools and marine service equipment.
• Knowledge of marine engines, aux engines and cargo pumps.
• Ability to read and interpret technical manuals and schematics.
• Ability to lift heavy objects, work in various weather conditions, and perform physically demanding tasks.

Job Description:

• Perform collection and delivery of spares within the required timeframe
• Verify physical part number, serial number and quantity against the picking slip
• Highlight any discrepancy to the store assistant or superior
• Ensure signoff and handover/takeover properly
• Any other duties assigned by supervisor

Skills/ Requirements:

• Minimum 'O' Level with 1 - 3 years experience in warehouse / logistic field
• Able to work 12 hours rotating shift
• Basic knowledge in MS Excel is required
• Class 3 driving license/Forklift will be added advantage
• Knowledge in SAP will be advantageous

Job Duties:

• Carry out driving duties, including loading and unloading of aircraft parts
• Transport of aircraft parts or staff from one point to another
• Assist in ad-hoc logistic duties, e.g. packing or unpacking of aircraft parts, manning of warehouse, housekeeping, etc.

Job Requirements:

• Valid LTA Class 3/4/5 Driving license with no demerit points
• Candidate with Apron Driving Permit (ADP) will have added advantage
• Computer literate
• Must be comfortable with 12 hourly rotating shift work arrangement to provide 24/7 coverage

Responsibilities:

• To conduct cleaning work inside the Aircraft Cabin
• Passenger seats, attendant seats cleaning
• Lavatories cleaning
• Gally cleaning
• Ceiling panels, Sidewall panels, dado panels cleaning
• Cabin doors cleaning
• Carpet cleaning

Requirements:

• Able to work in a warm and humid environment
• Able to understand instructions in English
• Able to work Rotating shift, including weekends and public holidays

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Novena

Mondays-Fridays: 8.30am-6.30pm

1 year contract

The job holder will provide administrative and operational support to the Training & Engagement Division, and to handle and respond to queries from members of public and party candidates in a timely manner. You will also be involved in administrative work and other helpdesk services as required, to support the business functions of the organisation.

The job holder needs to have analytical skills to understand queries received through various service touchpoints and provide appropriate advice in accordance with existing guidelines and have strong writing skills to be able to craft professional replies to members of public and party candidates.

Requirements

• Diploma in any field
• Service quality mindset, with at least 3 years of relevant customer service experience
• Proactive team player with strong verbal and written communications and interpersonal skills
• Basic knowledge of MS Office applications (Microsoft Word, Excel, Outlook etc)
• Prior working experience in the Public Service Counters will be an advantage
• Must be prepared to work extended hours under pressure during the election period
• Singaporean only

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/6185

**We regret that only shortlisted candidates will be notified**

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Job Description

• Perform water and lavatory servicing to all types of aircraft.
• Provide and operate full ground support equipment such as ground power units, air-start, air conditioning units and Brake Cooling Unit.
• Operate Conventionally and Towbarless Airtug for Pushback and Towing on all types of aircraft.
• Performs Equipment preventative and routine inspection.
• Carry out other duties associated with aircraft water/lavatory systems and full ground support equipment.

Requirements

• Minimum Nitec/ Diploma in Engineering or equivalent
• 1-3 years of relevant working experience in aviation or related industries
• Possession of LTA Class 3 driving license is required
• Able to perform 12 hours rotating shift work arrangement

Job Descriptions:

• Assist in checking of aircraft components and consumables availability
• Ordering and monitoring of ad-hoc aircraft components and consumables required.
• Updating Daily Spares Shortage list and track task completion
• Communicate with Engineers on spares availability
• Performing credit back of unused spares
• Perform installation/dismantling of aircraft components on SAP
• Managing 3rd party spares inventory
• Communicate with Customer Support team when required.
• Carry out any other tasks as assigned by Supervisor or Executive.

Job Requirements:

1. Minimum Higher Nitec in Logistic / Supply Chain Related field.
2. Good communication in written and spoken in English.
3. Able to work in dynamic and fast-moving environment.
4. Highly organized and computer literate.
5. SAP experienced preferred.

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• At least 1Years of working experience on repair of mechanical and/or hydraulic equipment
• Good Hands-on skills

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum Higher Nitec or Diploma in Engineering/Aviation.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 6-month Cabin Trainee Technician course (including On the Job Training) with assessment. Only those who pass the assessment will be offered employment for the role.

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description: -

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs Take ownership and resolve any urgent or critical issues escalated by the Client or team Work closely with Client to support investigation and service recovery process.

Requirements:

• Candidate shall possess a recognized Degree with at least 5 years of experience in managerial positions in the contact center industry.

EA Number: 11C4879

Location: Novena/Clarke Quay.

Up to 1-month Performance Bonus

Travel in Singapore to do face-to-face survey is required.

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Singaporeans
• Proficient in Microsoft Excel to do management reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang