Total 939 Customer Service job vacancies in NTU Novena Campus, Singapore

[Order Number: 609799]

Monday-Friday

8:00 to 17:00 or 8:30 to 17:30

Responsibilities

• Generate Timesheet from in-house software, review data for duplicate entries, incorrect entries. Get approval from SOM for submission to HR to proceed with payroll processing.
• Check maintenance monthly completion (ideally 90% above) and remind all team Supervisor to ensure completion and no missed visit.
• Prepare PTW for maintenance works to clients for approval.
• Apply and submit request to access job sites.
• Prepare monthly call reports to clients & finance department
• Coordinate with all school clients on MOE SBI checklist completion
• Coordinate & submit several requirements to Finance (Accounts Receivable) for maintenance invoicing.
• Arrange existing workers & new hire safety certification (WAH, MSOC, OPSOC)
• Assist SOM to raise Purchase Requisitions (PR) daily.
• Prepare & email yearly servicing schedules to clients.
• Assist & advise technicians on device issues (in-house device, outlook, reset passwords)
• Ensure field personnel submit their leave application, medical chits, and urgent leave via e-leave system.
• Collate/submit department stationery orders on a monthly basis.
• Any other ad-hoc duties / tasks assigned by Managers.

Requirements

• Candidate must possess at least a Diploma
• Relevant experience

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin

EA Personnel Reg. no.: R2197913

EA License no.: 07C5771

The Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment to customer experience will be instrumental in ensuring patients receive timely access to the services they need, while optimizing hospital capacity and revenue.

Leadership & Management

1. Provide leadership to a team of HODs and BU leads in the patient support services, including business office, patient service centre, customer experience and medical records office.
2. Develop and implement effective policies and procedures for all departments under the patient support service.

Operations

1. Oversee the patient billing and collection process, ensuring accurate and timely claim submission and revenue collection.
2. Create and implement efficient protocols for patient admission, registration, and bed assignment.
3. Develop and implement best practices for admissions, ensuring smooth transitions for patients across all service lines including management of bed capacity, effectively communicating bed availability to relevant department staff.
4. Collaborate with clinical and non-clinical departments to identify patient journey friction points.
5. Analyze data and prepare reports to provide insights to hospital leadership.

System & Technology

1. Implement and manage revenue cycle management strategies to optimize financial performance.
2. Negotiate contracts with third-party payers and manage payer relationships. Maintain clear and effective communication with hospital leadership, other departments, and external stakeholders.
3. Evaluate and implement new financial and billing software and technology solutions.
4. Ensure the continued accuracy and integrity of patient data within the admissions and business system.
5. Evaluate and implement new admissions solutions and drive paperless & cashless initiative during admission and billing at business office.

Patient Feedback and Advocacy

1. Identify trends and common themes in patient feedback to pinpoint areas for improvement.
2. Advocate for patient needs and concerns to various hospital departments and leadership.
3. Develop and implement service recovery plans to address patient complaints and dissatisfaction.
4. Oversees the development of Thomson Touch programme to ensure consistency and standards in our service delivery.

Medical Records Management

1. Management of patient health records, ensuring compliance with relevant regulations, and facilitating the efficient flow of health information within the organization
2. Oversee the implementation and maintenance of health information systems, electronic medical records (EMR), and other technologies to optimize record-keeping processes.
3. Conduct regular audits to identify and rectify any discrepancies.

Others

1. Any other task as assigned.

Requirements

• Degree with at least 10 years of relevant working experience.
• Good knowledge in both front-end and back-end support services.
• Demonstrate critical thinking abilities and strong problem solving skill.
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.
• Good relation management skills with the ability to influence decision making.
• Strong people management skills, proactive and service orientated.
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

You will be responsible for assisting in various operational activities, including vendor management, inventory management, procurement support, and facilities coordination. Additionally, you will provide basic desktop support to end-users and collaborate with the IT team to ensure that desktop systems are maintained and updated with the latest software patches and security measures.

The broad area of your responsibilities include:

• Assist in various operational activities, including vendor management, inventory management, procurement support, and facilities coordination.
• Provide basic desktop support to end-users, addressing minor hardware and software issues promptly.
• Collaborate with the IT team to ensure desktop systems are up-to-date with the latest software patches and security measures.
• Serve as a primary point of contact for end-users seeking assistance with desktop-related technical issues.
• Maintain operational user guides and accurate records of desktop hardware inventory and software licenses.
• Assist in procurement and asset management processes related to desktop technology.
• Contribute to the development and enhancement of operational processes involving desktop technology.

What we are looking for

• Relevant experience in desktop support and operational coordination.
• Familiarity with desktop hardware, operating systems, and common software applications.
• Good troubleshooting skills for resolving hardware and software issues.
• Good communication skills for interactions with end-users and IT teams.
• Eagerness to learn new technologies and tools in desktop support.
• Proficiency in Microsoft Office suite, particularly advanced Excel skills.
• Exposure to IT service management or automation (RPA, Python) is advantageous.
• Seniority of appointment will commensurate with relevant work experience

What you can expect

• A challenging and rewarding career
• A variety of formal and informal training where you can hone your skills in the evolving technology landscape
• Promotion opportunities through your capability and on the job performance
• A friendly work environment with like-minded colleagues to co-create and collaborate together
• A hybrid work model where you can work remotely up to 50% of the time
• A productive yet growth-oriented workplace with flexible dress code where you are empowered to decide your appropriate outfit for the day
• Comprehensive rewards package
• Annual leave and pro-family leave
• Medical and dental benefits
• Access to recreational activities
• Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position

Looking for Dental Assistants to join a Dental Clinic that is digitally driven and be part of our fantastic and lively team! Preferably 2 years' current clinical dental working experience preferred.

Must be able to work in a team with teamwork and be proactive with initiative which is crucial.

A good and honest work attitude is of paramount importance.

Able to keep track of products and supplies.

Job Types: Full-time, Permanent

Salary: From $2500 per month

Benefits:

• Dental insurance
• Professional development

Schedule:

• Monday to Friday
• Saturday availability

Supplemental pay types:

• 13th month salary
• Attendance bonus
• Overtime pay
• Performance bonus
• Yearly bonus

COVID-19 considerations:

Full PPE, Barriers at counter, routine Alcohol Disinfectants, Distancing measures

Experience:

• Clinical: 2 year

Work Location: One location

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Duties and Responsibilities

• Greeting all visitors
• Knowledge of dental clinic procedures and notations. This will be trained if no current experience but this is very important.
• Exceptional telephone etiquette
• Proficient in using computers and in Word / Excel applications.
• Handling queries and complaints via phone, email and general correspondence
• Scheduling of appointments
• Attending and actively participating in all Scheduled Clinic Meetings and Huddles.
• Send out appointment reminders and handle patients' SMS / Message replies in a timely manner
• Managing office supplies such as dental products, stationery, equipment and furniture
• Performing ad-hoc administration duties
• Maintaining office services as required (such as cleaners and maintenance companies)
• Receiving and dispatching deliveries when needed
• Assisting with mail as required
• Taking and ensuring messages are passed to the appropriate staff member on a timely basis
• Submission of dental claims vis CHAS, Medisave and Dental Insurance portals.

The following are considered core requirements:

• Organisational skills
• Attention to detail
• Exceptional multitasker
• Excellent communication skills
• Courteous
• Strong customer service skills
• Must be a Team Player

The Challenge

Service Registrars are experienced doctors with a postgraduate qualification who have completed / currently undergoing advance specialist training.

You are expected to undertake considerable responsibilities including supervision of Medical and House Officers. Provide general inpatient and outpatient care and also admit patients under the supervision of accredited specialist doctors. Perform ward rounds at night and outside office hours when on call and during admitting nights.

The doctor must:

• Be in active clinical practice;
• Basic medical degree registrable with the Singapore Medical Council;
• Postgraduate medical qualifications (e.g. MRCP, MRCS) registrable with the Singapore Medical Council;
• Completed Basic Specialist Training or equivalent training

We regret that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), TTSH Career Webpage ([www.ttshhr.com]) and JobStreet Singapore (jobstreet.com.sg) will be considered. If you are accessing this job posting from another website, please visit the official web pages mentioned above.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibility

Responsible to handle all inbound and outbound calls.

Job Description

• To deliver one-stop customer service via phone in a consistent and professional manner by embracing our core values
• Logging of service requests, complaints and enquiries
• Ensure follow up and fulfill promises made to our customers
• Ensure all referrals are keyed in a timely manner and monitor for closures

Job Requirement

• Pleasant personality and service oriented
• Good interpersonal, communication and leadership skills
• Team player
• 6 days work week including weekends and Public Holidays
• Working hours:

Shift 1 : 07:00am to 14:30pm ; or

Shift 2: 14:00 am to 21:30pm

Roles and Responsibilities

• Perform professional fee computation for inpatient billing
• Record miscellaneous receipt and perform reconcilation of AR Ledger vs General Ledger
• Follow-up on outstanding bills and medical claims proration matters
• Prepare journal and audit schedules
• Reconcilation of various collection from external vendors
• Involved in Monthly Surprise Cash Count and Weekly Refunds
• Faciltate Cash deposits and Statement of Account Matters
• Support Medisave related matters and enquiry from Clinic / Pharmacy / Patients

Job Requirement

• Min Diploma or equivalent certificates
• Prior SAP knowledge will be advantageous
• Proficient with Microsoft Office (Word and Excel)
• Organized and meticulous
• Comfortable with data entry and handling calls

Please do not click on "Apply". Interested candidate, please apply through NSC Career Portal at https://careers.nhg.com.sg/job-invite/8107/

Job Descriptions:

1. Deliver Meal Service to patients, attend to and assist with food related concerns and queries of patients.
2. Take the patients’ meal orders using the Electronic Meal Ordering System (eMOS).
3. Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs patients.
4. Ensure accuracy of every patient’s meal orders, preference, restrictions, special requests and food allergies are properly recorded in the eMOS.
5. Clear soiled meal trays from patient rooms at the given time.
6. Attend to wards and patient’s food related issues, complaints and feedbacks. Coordinate with the Kitchen staff for follow up action and service recovery.
7. Undertake any duties as assigned by Superior.
8. Comply with all Food Hygiene and Safety practices and NEA regulations governing leanliness and hygiene.

Requirements:

• At least a Secondary Education in any discipline
• Preferably with Basic Food Hygiene cert will be an advantage
• Service oriented and good communication skills
• Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage
• Able to work on 12-hour shifts, weekends and public holidays
• 4-days work week (Total working hours is 44 hours in a week)
• Working hours 7:30am to 8:00pm
• Medical Fexible Benefit/Annual Leave/Birthday Leave/AWS/Variable Bonus

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

POSITION SUMMARY
As a Personal Ambassador associate, you will deliver personalized service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. As a dedicated contact for our Ambassador members, you are responsible for evaluating and analyzing each guest’s needs, recommending, and executing tailored travel solutions that enhance their travel experience, while deepening their loyalty to Marriott’s products and services. You will be the trusted resource of our Ambassador members by personalizing your service and building relationships over time with your assigned Ambassador members.

SKILLS AND EXPERIENCE

• Bilingual in English and Korean to deliver personalized service to our Korean Ambassador guest
• Possess strong multi-tasking and negotiation skills to liaise with our affiliations and guests
• Understanding Marriot Bonvoy Program and ability to demonstrate meticulousness to details

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Objective / Purpose of the Job

Patient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients.

Job Responsibilities

• Responsible for managing front desk reception duties for the clinic, which include handling enquires (phone, email, communication channels, etc.), appointment scheduling for all clinics, and transferring calls to the respective personnel or clinic when appropriate.
• Administer new/ current patient registration and medical reports:

– Ensure clinic operational readiness to receive patients daily.

– Welcome patients and visitors with a warm and professional demeanor.

– Attend to patient registration and guide new patients through the registration

process to ensure accurate and complete information is obtained.

– Upon patients’ check-in, check them into Clinic Operating System, and verify with

patients on their identification document, insurance coverage, and administrative

requirements, if any.

– Perform and record the patient’s vital signs.

– Assist with follow-up appointment scheduling after consultation or treatment.

– Scheduling appointments for laboratory and diagnostic tests and specialist

referrals.

– Process patient’s payment and billing

– Obtain pre-authorization before patient admission (if required)

• Maintain an effective filing record, including scanning and uploading medical images and reports, laboratory results, referral letters, other memos (e.g from referring clinic, etc) into the Clinic Operating System.
• Assist with the logistic arrangement, such as medication delivery to patients or patient transportation, to provide a seamless experience to our patients.
• Work closely and build a good rapport with our healthcare providers and referrals, nurses, and staff to facilitate effective teamwork and communication and to ensure patients’ appointments are scheduled efficiently, considering the availability of healthcare professionals and the urgency of patient needs.
• Participate in staff meetings and contribute to process improvement initiatives.
• Assist nurses in other ad-hoc duties as assigned.

Skills and Abilities

• Customer-service oriented and excellent telephone etiquette.
• Professional written and communication skills via digital platforms such as WhatsApp, emailas well as face-to-face interactions.
• Meticulous attention to detail is essential.
• Ability to multitask and stay organized.
• Pleasant personality with passion and empathy for service excellence.
• Great learning adaptability and flexibility.
• Great understanding of cultural differences and etiquette.
• Proficient in digital tools, platforms, and IT skills to navigate and utilize various software and applications (e.g., Microsoft Office Suite, Clinical Operating System).
• Ability to independently follow clinic procedures and job instructions and use good judgment in determining when assistance is needed.
• Prior experience in a healthcare or hospitality setting would be an advantage.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities