Total 3,185 Customer Service job vacancies in Novotel Living Singapore Orchard

Salary range: $3000 and up depending on experience:

We are looking for energetic individuals to join our company, Bella Group Pte Ltd, as service crew. We operate two well-established casual dining Italian eateries along the riverfront in Robertson Quay. With a change of management, we are sharpening our service standards and are willing to pay very competitively to attract the best people.

Website: www.bellapizza.com.sg & www.bellapasta.com.sg

Job Description:

* Work in a team to provide customers with the best floor experience.

* Take and manage orders and serve in a systematic manner

* Help set up restaurant for opening/ closing

Requirements:

* Some experience preferred but not compulsory as training will be provided.

* Able to communicate clearly in spoken and written English.

* Positive work attitude and cheerful personality.

* Willing to work and stand long hours in split shifts.

* Must be willing to work weekends and PHs.

* Full-time: 5.5 to 6 days work week. Team will rotate the half days.

* Salary will commensurate with experience.

Interested applicants, please send your resume to [email protected] , stating your expected salary and position of interest (full or part-time), availability date and last drawn salary and position. Shortlisted candidates should hear back promptly

Wonderlit is seeking a dynamic and creative individual with a strong foundation in phonics and English to deliver our literacy programme to children ages 3 and above.

Roles & Responsibilities

• Research, source, plan and develop high quality curriculum with creative content in line with set teaching pedagogies and requirements.
• Plan and prepare weekly lessons in line with the requirements to provide high-quality learning experiences, meeting set objectives.
• Coordinate review and feedback on the curriculum and update lessons on a continuous basis to meet teaching objectives.
• Develop and conduct training programmes for teachers implementing the curriculum.
• Conduct pre-assessments of new students and progress assessments for existing students to monitor reading proficiency levels and set development/improvement goals.
• Teach the Wonderlit Read and Read+ curriculum with prescribed teaching materials, aids and pedagogy and in ways that excite curiosity and facilitate active learning, cultivating a love for reading.
• Perform any ad-hoc duties or responsibilities assigned (for full time teachers only).
• Maintain a high standard of work ethic, punctuality, good discipline and order.
• Be an ambassador for Wonderlit at all times with children, parents and other external stakeholders.

Required Qualifications & Experience

• At least a Degree in Early Childhood, Educational Studies in Early Years Enrichment or Literacy, English Language or English Literature.
• At least 2 year of work experience in curriculum planning, development, training and teaching phonics and reading classes to young learners.
• Strong command of English, both spoken and written with excellent academic track record in English Language.
• Good class management skills with children of all ages and background.
• Energetic, creative, enthusiastic, patient and enjoys teaching children in a fun and exciting manner.
• Willing to work 3 weekdays and both weekends (Saturdays and Sundays).

• Unison Consulting Pte Ltd is seeking a Desktop Support Engineer to join our team. In this role, you will be responsible for providing technical assistance and support to end-users within the organization.
• Your responsibilities will include resolving hardware and software issues related to desktops, laptops, and other IT peripherals. You will be responsible for installing, configuring, and maintaining computer systems to ensure they operate efficiently.
• You will also assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary. Additionally, you will provide remote assistance for off-site users using remote desktop tools and assist users with login issues, password resets, and access-related queries.
• Our ideal candidate has a strong understanding of desktop operating systems, knowledge of desktop hardware components and peripherals, and excellent troubleshooting skills. You should be able to analyze and solve hardware and software problems efficiently, collaborate with other IT professionals and support teams, and contribute to the overall IT support function.

• At least a Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Prefer healthcare environment experience.
• Good attitude
• Willing to learn and work in a team.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Professional presence and excellent communication skills. 
• Hardware Skill – Desktop, Laptop, Printer and Scanner.
• Windows OS (Must know Windows 10) 

• Answer calls and emails, meet service standards.
• Manage bookings via websites and online agents.
• Convert inquiries into confirmed guest bookings.
• Upsell rooms efficiently, update booking systems.
• Friendly, organized, supports team with reports.

Requirements:

• Minimum 1 year of customer service working experience.
• Customer-service oriented.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, hone , email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and pro active.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Retail Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Onlline orders and store orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians, and other product focused personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment. It will also provide support for other customer technical issues related to equipment, programs, installations, and upgrades.

The role will respond to situations where first-line product support needs additional help to isolate or fix problems in malfunctioning equipment. Specific duties will include:

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Explains difficult or sensitive information; works to build consensus
• Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Communicates difficult concepts and negotiates with others to adopt a different point of view
• Use/Proficiency of internal systems (FSS/Digital Tools) to mine and analyze tool specific data
• Enhances local team product technical knowledge by frequent knowledge transfer and ensures field implementation
• Creates documentation for field use (TLLs)
• Presents at customer level; creates presentations at the engineering level for delivery to customers on system upgrades, support plans, technical demonstrations (new part introductions)
• 200mm CMP product knowledge a plus

• CE3-CE5 with strong understanding of CMP fundamentals, communication skills

• Proficient in English language both written and verbal
• Bachelor degree or equivalent experience in a technical field (Electrical Engineering, Mechanical Engineering, Chemical Engineering or a related discipline)
• + 5 years of experience with Applied Materials CMP products or similar

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Responsibilities

• Manage the delivery of IT services according to agreed SLAs, ensuring high levels of customer satisfaction.
• Collaborate with internal teams to develop, implement, and maintain IT service delivery processes and procedures.
• Monitor and report on service performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
• Act as the primary point of contact for clients/stakeholders regarding IT service delivery issues, escalations, and requests.
• Lead incident management efforts, coordinating with support teams to ensure timely resolution and communication with stakeholders.
• Develop and maintain strong relationships with clients/stakeholders, understanding their business needs and aligning IT services accordingly.
• Drive service improvement initiatives, proactively identifying opportunities to enhance service quality, efficiency, and effectiveness.
• Ensure compliance with regulatory requirements, industry standards, and best practices related to IT service delivery.
• Provide leadership and guidance to the IT service delivery team, fostering a culture of collaboration, accountability, and continuous improvement.
• Stay abreast of industry trends, emerging technologies, and best practices in IT service delivery, incorporating relevant advancements into organizational strategies and processes.
• Any other ad-hoc duties as assigned by supervisor.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT service delivery management, with a focus on maintaining SLAs and driving continuous improvement.
• Strong understanding of ITIL framework and related best practices.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients/stakeholders at all levels.
• Demonstrated leadership abilities, with a track record of successfully leading teams and driving results.
• Experience managing vendor relationships and third-party service providers.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues in a timely manner.
• Relevant certifications (e.g., ITIL, PMP) are highly desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Duration: 7 months
830am to 6pm (Monday to Friday)
Salary: Up to $2.5k
Location: Ubi

Responsibilities:
1.Monitor and analyze customer feedback from various channels.
2.Identify patterns, trends, and issues in the feedback data, and provide actionable insights to the development team to enhance the app’s UX
3.Work closely with the development, design, and product teams to prioritize and address customer feedback effectively.
4.Lead the daily “Customer Insight” sessions, proactively raising incident tickets and reporting bugs to the technical team.
5.Develop and maintain comprehensive reports and dashboards to track customer feedback and App improvements.
6.Collaborate with cross-functional teams to ensure a seamless customer experience and efficient resolution of issues.
7.Stay updated with industry trends and best practices to continuously improve customer feedback analysis and reporting processes.

Requirements:
- Min Diploma in relevant field, such as Computer Science, Information Technology, or Business Administration.
- Proficient in data analysis and visualization tools, such as Excel and Adobe Analytic
- Ability to work independently and collaboratively in a fast-paced, dynamic environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Crystal Learning Centre is an adult language school in Orchard (a 6-minute walk from Dhoby Ghaut or Somerset MRT station). We are seeking a part-time receptionist to occupy certain hours in the centre. Full-time students are available in the afternoon and are welcome to apply for this position.

• You will man the reception counter to assist with students' enquiries, direct trainers to their classrooms, and provide general administrative service.

• Your working hours will be from 2.30 - 7.30pm four days a week (Thursday/Friday and Monday/Tuesday).

12 hour shift work required !!

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

- Attend to patients' enquiries and provide any clarifications

- Assist in appointment making via email

- Assist in appointment making for callers

- Maintain basic telephone standards are adhered to

- Ensure general maintenance of workstation.

- Performs other duties as assigned by the Asst / Clinic Operations Executive

- Ensures general housekeeping and cleanliness is maintained

Requirements:

• Min GCE A Level/ Diploma in any field
• Keen in healthcare

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

•Source relevant tendering notices and respond with attending site show rounds and follow-up on the outcomes.

•Handling of services enquires, that includes sourcing, analysing of costs and sales and prepare a quotation, follow up all on outcomes.

•Preparation of sales reports/ quotation/document/ presentation materials for tender projects.

•Provides sales & coordination support to the ops team.

•Stay up to date on industry trends and new requirements to make recommendations for improvements.

•Any other ad-hoc duties assigned by supervisor.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

The Opportunity

• Work with a well-established corporate and investment bank
• Working Hour: Rotating shift: Monday – Friday (9am – 6pm; 3.30pm – 1am)
• Location: Central

The Talent

• Bachelor's degree or higher in Computer Science or related field, or equivalent work experience in the industry. Certification in trade finance or IT will be an advantage.
• Minimum of 1 year of experience in supporting or developing applications for trade finance products such as documentary credits/collections and guarantees.
• Able to perform rotating shift between ASIA and EMEA time
• Strong analytical, logical and problem-solving skills with the ability to understand business processes and workflows of trade finance.
• Ability to multi-task and work independently with minimal supervision and adhere to IT production and deployment standards.

The Job

• You will be responsible for providing technical and functional support to a range of Corporate IT and Security applications related to trade finance. Your main duties will include:
• Communicating with end-users through phone, chat, email, or a ticketing system and addressing their issues or requests.
• Analyzing and managing incidents/problems/requests from users and escalating them to the appropriate level if needed.
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently and effectively.
• Customizing the application, developing document templates and advices according to the business needs and specifications.
• Supervising and monitoring daily and monthly jobs and ensuring their successful completion.
• Processing and issuing daily, weekly and monthly reports on data and tickets.
• Working in shifting schedules (ASIA and EMEA) to provide 24/7 support coverage.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Salary: $1,800 - $2100 (Dependent on experience)
Fixed Monthly Allowance: $150/month
Contract: 1 Year Contract and a yearly completion bonus (based on performance)
Working Hours:
8.30am – 5.30pm (Mon-Fri);
8.30am – 12.30pm (Alternate Sat)
Address: 26 Senoko Avenue, Singapore 758312
(Pickup available from Sembawang MRT upon commencement of work)

Job description:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas
• water heater or appliances.
• Handle customers’ enquiries on appointments, installation charges and other gas installation
• related matter.
• Follow up on customer’s enquiries from emails.
• Send SMS/emails to customers on their appointment schedules.
• Promote gas appliances / collaborations with other business partners to potential customers.
• Liaise with term contractor/SP Services on any services lapse.
• Feedback on any difficult/special cases.
• Any other duties as assigned by supervisor

Requirements
- Min A/N Level
- Able to commit for one year
- Able to start work immediately

If interested, please emai me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are a multi-faceted luxury F&B lifestyle company with over a decade of brand-building experience. We are behind several well-loved Singaporean and global craft food brands. We create memorable experiences with attention to fine details of the brand aspects and high-quality service standards.

• Provide professional, courteous, and personalized food and beverage services to all guests in the cafe
• Perform efficiently cafe operations (opening/service/cashiering/closing) and related processes with the team
• Ensure good engagement with frequent guests who visit cafe to encourage spending and best experiences
• Look for ways to upsell and add value to guests’ experience
• Provide day-to-day administrative support such as handling phone reservations, guests’ queries in a prompt and courteous manner
• Ensure daily cleanliness and physical attractiveness of cafe and retail area
• Ensure F&B and retail supplies are well stocked & within validity of usage, including ordering and stocking of inventory on a weekly basis
• Provide regular feedback and review meetings with team to improve processes and guests’ experiences

Requirements:

• Minimum 2 years of experience in similar role
• Diploma in Hospitality Management, preferred
• Experience in working with luxury brands and/or coffee is a bonus
• Punctual and excellent customer service attitude
• Strong communication, interpersonal, relationship management and professional sales skills
• Willingness to learn and commit, have an eye for details
• Good team player and enjoy interacting with people

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Partner Support Analyst (Gaming)
• Focus: Operational point of contact for Operations Support, Resolving Inquiries and Crisis Management
• Office location: Central (CBD Area)
• Working hours: (Office Hour)
• This role will start off as contract position

The Talent

• Bachelor’s degree preferred
• Min Preferably 3 years’ experience in online operations, consulting, or account, partner, or project management
• Advanced skill in MS Excel and PowerPoint
• Crisis management & Operations Management

The Job

Looking for a Partner Support Analyst (Gaming) who will act as a primary internal operational point of contact to resolve Gaming Partners’ inquiries and support them on an ongoing basis. The Global Partnerships team manages strategic relationships with creators in the Gaming Industry for public content– eg. repair, current repair process, any gaps, ensuring seamless process via vendor

• Work cross-functionally to triage operational issues and help drive solutions for Gaming Partners
• Offer high-touch solutions based on familiarity with product launch status and bugs
• Assist Strategic Partner Manager with high-value partners’ operational needs, such as filing tasks and communicating status internally to partner managers
• Align with product and operations teams to act as an expert on specific products & platform policies
• Proactively identify opportunities to improve partners’ platform experience through the creation of scaled messaging and education materials
• Serve as an internal advocate in connecting teams to product and operational solutions
• Proactively advocate for partners internally and push issues toward resolution
• Help to build gaming community in various countries through community management and efficient communications

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Partner Support Analyst (Gaming)
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Client Intro:

Our client is a global leader in consulting, technology services, and digital transformation. With a focus on innovation and sustainability, they offer a wide range of solutions to help businesses thrive in the rapidly evolving digital landscape, delivering value to clients across various industries worldwide.

Job Responsibilities:

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics

Job Requirements:

Knowledge of Software Engineering

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Job Qualification

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excellent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant

Location: Hougang
5.5 days work week, Mon-Fri Office hours, half day sat
Salary: $10/hr

Job Description
• Provide support at pre-registration kiosk
• Provide support at self-payment kiosk
• Provide support at vaccination operations
• Assist in wayfinding & crowd control
• Registration & making appointments for patients

Requirements
- Min A level/Diploma
- Able to commit 3 months
- Prior working experience will be advantageous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Salary: $1,800 - $2100 (Dependent on experience)
Fixed Monthly Allowance: $150/month
Contract: 1 Year Contract and a yearly completion bonus (based on performance)
Working Hours:
8.30am – 5.30pm (Mon-Fri);
8.30am – 12.30pm (Alternate Sat)
Address: 26 Senoko Avenue, Singapore 758312
(Pickup available from Sembawang MRT upon commencement of work)

Job description:

• Contact customer to arrange for appointments for the installation or cut-off of gas pipes / gas
• water heater or appliances.
• Handle customers’ enquiries on appointments, installation charges and other gas installation
• related matter.
• Follow up on customer’s enquiries from emails.
• Send SMS/emails to customers on their appointment schedules.
• Promote gas appliances / collaborations with other business partners to potential customers.
• Liaise with term contractor/SP Services on any services lapse.
• Feedback on any difficult/special cases.
• Any other duties as assigned by supervisor

Requirements
- Min A/N Level
- Able to commit for one year
- Able to start work immediately

If interested, please emai me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

RESPONSIBILITIES

• Responsible for the effective and efficient management of Pearl Liaison Centre’s call centre and customer service areas
• Provides operational oversight on all aspects of the Centre’s operations, including extending support and guidance should the team be activated for 24/7 on-call duties.
• Lead the review and implementation of work processes, policies, and procedures to ensure high level of service and operational efficiency
• Identify opportunities for improvements in service delivery and work with internal and external stakeholders (business partners) to review operational workflows for a well-coordinated patient journey across the hospital
• Monitor complaints/feedback and guides the team in resolutions
• Develop and institute quality audits of the department to ensure high service standards and adherence to procedures and guidelines
• Build a strong and competent team that can deliver high service standards
• Promote a working environment that supports work satisfaction
• Develop and groom staff

JOB REQUIREMENTS

• A Bachelor’s degree in any discipline
• At least 5 years working experience in a supervisory/leadership role in the healthcare industry or any service-related industries with frontline/customer-fronting roles managing teams

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Responsibilities:

• Issue Management - Log all incoming calls and email and record sufficient information to facilitate effective incident processing.
• Identify the impact, urgency, and priority of incidents Provide initial troubleshooting and support for incidents.
• Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.
• Seek confirmation for closure from the user when resolution is provided.
• Serve as the first point of contact for all incidents.
• Prepare issues statistic for reporting purposes.
• Prepare daily, weekly and monthly report Daily monitoring Liaise with client to clarify issue and assign issue to team for resolution.
• Track and report on issues resolution.
• Assess common issues and suggest improvement points.
• Track and report on day-to-day operations to maintain system stability

Job Requirements:

1 - Software Quality Assurance (SQA) (P1 - Beginner)

2 - English (B1 - Proficient)

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224