Job Responsibilities

- Welcome guest in a warm friendly manner, and provide excellent courteous service

- Manage peak periods effectively with good hosting and queue management skills

- Handle guest feedbacks by following the procedures and ensuring guest satisfaction

- Full knowledge of maintaining standards about the restaurant, service, and product knowledge

- Maintain outlet service quality and display good customer relation skills

- Display good supervisory skills with ability to assign and delegate duties among staffs, and manage staff discipline and performance issues

- Perform day to day pre-opening and closing activities as per SOPs

- Maintain restaurant hygiene and upkeep

- Ensure food hygiene and safety standards are maintained and comply

- Serve food, and ensure quality and presentation are up to standard and manage service recovery

- Monitor and complete daily inventories of F&B supplies

- Assist the Restaurant Manager with facilitating the work schedules and deployment, and execute outlet administrative duties

- Achieve sales target and manage maintenance, labour and food costs

- Perform any other duties as assigned

Job Requirements

- Possess at least a Professional Certificate/NiTEC, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent

- At least 1 year of relevant experience in F&B, preferably with managerial experience

- Excellent service attitude, outgoing personality, and able to work in a high-volume environment with the team

- Passionate, motivated & energetic individuals that are willing to learn, grow and exchange their experiences within team

- Willing to work on rotating shifts including weekends and public holidays

- Good command of spoken English, communication, and interpersonal skills

- Salary will commensurate with experience

- Staff meal provided

Welfare & Benefits

- Annual Salary Increment

- Performance Bonus

- Annual Leave

- Medical Leave

- Medical Benefits

- Comprehensive Medical Insurance Coverage

- Career Advancement Opportunities

- Teambuilding Activities

- Company Transport

Job Description:

Are you a dynamic leader with a passion for education and sales? We are seeking a Centre Manager to join our language learning center and drive our operations to new heights.

United Language Centre (ULC), a leading language school and community hub for expats in Singapore, is actively seeking a dynamic and results-oriented Centre Manager to lead our Operation & Sales team. The Centre Manager will play a crucial role in guiding and supervising our Operation & Sales team, ensuring they effectively connect with expats and assist them in reaching their language learning goals.

Responsibilities:

• Lead the daily operations of the language learning center, ensuring smooth functioning and high-quality service delivery.
• Develop and implement strategies to achieve both team and individual sales targets.
• Recruit, train, and supervise a team of language instructors and administrative staff.
• Foster a positive and collaborative work environment that motivates employees to excel.
• Monitor and analyze center performance metrics, identifying areas for improvement and implementing corrective actions as needed.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Collaborate with the marketing team to develop promotional campaigns and attract new students.
• Maintain up-to-date knowledge of industry trends, competitors, and customer preferences.
• Prepare regular reports on center activities, financial performance, and student enrollment.
• Conduct staff performance appraisals and provide support and guidance to enhance the staff’s professional development based on individual training needs.
• Collaborate with other departments to put in place best practices and ensure efficient processes for ULC
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Undertake such other duties as may be assigned.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Education, or a related field.
• Proven track record of successful operations and sales management, preferably in the education sector.
• Strong leadership skills with experience in team management and development.
• Excellent problem-solving abilities and decision-making skills.
• Exceptional communication and interpersonal skills.
• Ability to work effectively under pressure and meet deadlines.
• Flexibility to work evenings and weekends as required.

What we offer:
Base salary with an attractive commission structure, recognizing and rewarding sales achievements.

Opportunities for career growth and advancement within a rapidly expanding organization.

Ongoing training and professional development programs to enhance your leadership skills and knowledge.

Collaborative and supportive work environment, encouraging teamwork and the sharing of best practices.

Make a positive impact on students' lives and contribute to their language learning journey.

Join our dynamic team and embark on an exciting leadership career with United Language Centre!

Please note that only shortlisted candidates will be contacted. We appreciate your understanding.

United Language Centre is an equal opportunity employer. We value diversity and believe that a diverse workforce strengthens our organization. We look forward to receiving your application!

Position: Training Officer (Day Activity Centre)

To plan, teach, train, supervise, maintain and develop members to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Roles and Responsibilities

• Develop, plan, coordinate, and implement planned daily programme and its activities
• Daily supervision, assisting and monitoring members in the various activities both outside or within the centre, and ensuring safety of all members and volunteers
• Purchase and preparation of daily tea breaks and lunch for members and volunteers
• Support and evaluate growth of members and to plan appropriate development plans for members based on their needs and abilities with inputs from internal stakeholders as well as to develop programmes to support the member in his/her achievement of PDP (personal development plan)
• Assess new members on their trial, identify their needs and potential, and to write post trial evaluation report
• Carry out behaviour support plans
• Work with member’s families as required and to keep them updated regarding their child / ward progress
• Work with and train volunteers to better assist and engage members in their development
• Maintain administrative work such as daily attendance taking, records of daily programmes, temperature taking, monthly centre report, incident reports, etc.
• Any other duties as assigned

Qualification:

· Minimum O Levels/ Diploma Holders

Knowledge & Experience

· Good interpersonal and communication skills

· Computer literacy skills – MS Word, Excel, and PowerPoint

• Ability to plan and meet deadlines
• Team player
• Passion to work with persons with intellectual disabilities

Other Attributes

• Tactful, discrete and respect for confidentiality
• Pleasant personality
• Reliable and honest
• Positive and persevering spirit

Benefits include

• Work-life balance, 5 days work-week
• Located next to MRT (Thomson-East Coast line)
• Medical and insurance
• Variable Bonus and Annual Wage Supplement

1. Job Description

• Responsible for the sourcing, supervision, review and implementation of sponsorship, branding, internal and external communications of the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
• Manage and supervise staff and identify opportunities for team training and skills advancement
• Lead, manage and execute fund-raising and sponsorship initiatives (in cash and in kind) within the department budget and achieve KPIs
• Plan, implement and measure the success of public relation, outreach and communications strategy
• Manage media enquiries, write media releases, organise media events, handle on-site media engagement, prepare media kit, brief spokespersons on FAQs including event and crisis communication strategies
• Plan and manage talking points, speeches, announcements at events, and support management team in public appearances and media engagements
• Develop and execute a broad communications plan to drive the corporate and public profile, enhance the organisation reputation and improve Pertapis brand perception
• Raise the visibility of leadership and management on social media and public speaking forums
• Manage the organisation brand identity governance to protect the visual identity of Pertapis
• Develop, lead and execute a creative and effective social media and content strategy in-line with organisation objectives
• Champion, conceptualise and implement digital marketing efforts including campaigns, ideation, planning, buying, optimisation, analysis, insights, SEO and email, social media and display advertising campaigns.
• Monitor and optimise all digital marketing campaigns to drive traffic, donors and public engagement; and leads to deliver donors and CSR leads including retention plans
• Monitor campaigns and provide analytics reports; and identify trends and insights; optimise spend and maximise marketing engagement
• Manage the corporate and staff engagement communication plans to proactively raise awareness, understanding Pertapis purpose, beliefs and value proposition
• Develop communication campaigns with purposeful content themes and narratives to deliver consistent and clear messages to staff.
• Advisor to internal stakeholders on communication matters and manage all internal and external communications channels including website, intranet news bite, in-office branding assets, innovations, and staff engagement matters.
• Manage creative development and production of external corporate communication assets
• Support management with content thought leadership and management branding
• Carry out any other tasks assigned by the CEO and higher management

2. Candidate Requirements

• Bachelor’s Degree in Mass Communication, Marketing, Public Relations or related studies
• 3 years of relevant field experience, managing and working with agencies as well as working on digital and social media campaigns
• Management and leadership skills
• Possess excellent communication and interpersonal skills
• Strong project management with a meticulous eye for detail
• Drive, competence, flexibility and a willingness to learn

3. Work Schedule

5 days work week

Monday to Friday : 9am - 6pm

**Disclaimer: Only shortlisted candidates will be contacted.

hiring beautician

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Join our growing family. We are looking for fun-loving individuals who are team players and willing to learn. No experience in F&B is required.

Responsibilities

• Offer friendly service to customers.
• Delivering desserts to customers.
• Take orders, cashiering, and attend to customers.
• Housekeeping of the cafe and assisting in clearing tables

Requirements

• Teamwork. Takes Initiatives.
• Positive Attitude.
• Able to work independently.
• Able to multi-task and work in a fast-paced environment.
• Adhere to food and safety procedures.
• Willing to work on weekends and public holidays.
• Food Hygiene Certification preferred.

Work Schedule:

• On-the-job training.
• Monthly incentives.
• Job Location: Bugis (opposite bational library)

Are you interested in this position? Don't miss out an opportunity to join our family.

Overview

PERTAPIS CENTRE FOR WOMEN AND GIRLS provides residential care for young women victim of abuse, coming from dysfunctional families or in conflict with the law. The centre offers shelter, care and protection to 100 women from 14 to 21 years old. We run a variety of programs to facilitate self development, confidence building & life skills development.

Job Description

• Ensure that the young persons comply with the Centre’s Rules and Regulations
• Assist in ensuring the safe custody of young persons under the Centre’s care
• Guide and motivate residents to a higher level of behavioural performance and development
• Ensure that all records, documents and correspondence are updated promptly and filed accordingly
• Ensure that security measures are adequate in the Centre (e.g. conduct periodic round checks around the premise)
• Representative for the Operations Staff of the Centre in matters of raising concerns and feedback
• Oversee the implementation of the daily programmes of the Home.
• Seeing to the needs of every resident with regards to their clothing, food, and bedding.
• Inspect the general cleanliness / hygiene of each resident daily.
• Allocate and supervise residents in general cleaning work.
• Supervise and direct residents performing maintenance work in the Centre
• Accompanying staff for resident outings
• Assist in rendering first aid when necessary
• Perform shift duties
• Assist the Head in providing guidance and support to other staff
• Support fund-raising projects in the Centre/Organization
• Carry out any other tasks assigned by the Head of the Home, Licensee and Governing Board

Job Requirements

• ‘N’ Level / ‘O’ Level / Diploma
• Able to work on rotating shifts including weekends and public holidays
• Able to work independently and in a team
• Pleasant personality, good interpersonal skills, matured and have genuine passion to work with young persons

Working Hours

6 days work - 3 rotating shifts

**Only shortisted will be notify

Nearest MRT: Caldecott
Contract Duration: 12 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,200 per month

Job Responsibilities:

· Assist in the division’s administrative tasks

· Evaluation of events and functions

· Support officers in monitoring and coordinating reports and documents for projects

· Organise events Support planning and reporting activities for updates to Management.

Job Requirements:

· Diploma in Psychology / Social Work / Social Sciences / Community Development

· Experience in events management or past administrative roles will be an advantage.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Hiring: Customer Service Executive

Location: Holland Campus

Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)

Salary range: $2500 - 3200 (commensurate with experience)

Responsibilities:

• Respond to customer enquiries via phone calls or face to face
• Administration of enrolment; including preparation of documentations
• Conduct orientation
• Providing customers with details and information on course enquiries
• Operational duties of Customer Service department
• Coordinating and marketing of activities including road shows, preview talks and exhibitions
• Other duties as assigned by the Management

Requirements:

• Customer focused and proactive, able to communicate professionally and with confidence
• Resourceful team player with excellent interpersonal skills

Interested candidates, please send in your resume to: HR @ DIMENSIONS.EDU.SG & state in the subject as "Customer Service Executive (Holland)".

We regret that only shortlisted candidates will be notified.

Role description:

• Cleaning of Centre
• Food preparation for clients
• Give full companionship to client(s), if requested

Know-how :

• Mopping floor
• Cleaning toilets
• Cleaning windows
• Basic culinary skills and food hygiene

Responsibilities:

• Maintaining the cleanliness of toilets
• Sweep or vacuum floor or carpets
• Cleaning windows and glass doors
• Wiping and sanitizing the tables and gym machines
• Clearing of rubbish bags
• Prepare and help with the meals for clients
• Provide simple housekeeping chores

Aims:

• Keep the centre clean
• Prepare meals for clients

Most important stakeholders:

• Reporting - Center Manager
• Employees of Hovi Care

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

Be deeply involved in the front line of business, understand business needs, sort out the financial process of the business line, standardize the business departmentapproval process, and improve business efficiency;

Responsible for the business department's monthly, quarterly, and annual budgets, understand the business in depth, provide reasonable suggestions and opinions based on business implementation, analyze financial matters, and provide the management team with timely and effective analysis of the financial and operating status;

Understand the new business and establish a financial model to provide strong support for the business department and the company's decision-making according to the needs of business development;

Improve the reporting system, increase the overall effectiveness of the financial reporting system, subdivde the accounting unit, improve digital visibility for the management of the business department, and provide strong support and analysis for decision-making according to the needs of the business department;

Control the operating risks of the business from a financial perspective while effectively controlling the financial risks and related operating costs through contract approval;

Carry out pre-, mid- and post-track management of projects carried out by the business department to provide real-time and effective financial information for smooth completion.

Job Requirements

Knowledge of statistical or database programming languages SQL and Python；

Bachelor degree or higher, accounting, financial management, finance, and similar majors are preferred, CPA, CFA, CMA certificates are preferred;

More than 5 years of relevant work experience in auditing, financial analysis, and financial BP, with financial modeling capabilities; work experience in Internet finance companies is preferred;

Strong logical thinking, high data sensitivity, strong analysis ability, and ability to quickly process complex raw data;

Expertise in more than 1 programming language or data processing language is preferred;

Fluency in spoken and written English;

Good communication, execution, and teamwork skills, and resistant to stress.

Duties and Responsibilities:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer’s enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Basic housekeeping to maintain the cleanliness of the clinic

Requirement:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Provide excellent customer service.
• Comfortable in handling mobile phone, email enquiries in English.
• Bilingual. English and Mandarin is a Must to effectively to communicate with Chinese speaking customers.
• Willing to work retail hours and weekends
• A Fast learner (Training Will Be provided)

About Us

Fresenius Medical Care is the world's largest integrated provider of products and services for individuals undergoing dialysis. In Singapore, we operate more than 30 dialysis centres island-wide and we are the largest private provider of dialysis care. Our highly committed and competent nurses are providing high quality dialysis treatment to the patients to turn our vision into reality: To create a future worth living. For patients. Worldwide. Everyday.

We are hiring Nurses to join our Team to deliver the highest standard of individualised care to our renal patients.

Job Requirements

· Diploma/Degree in Nursing and registered with Singapore Nursing Board

· Candidates with prior renal experience will be an advantage

· Passionate to improve the quality of life of renal patients and strive to provide the highest standards of care

· Certified and valid Basic Cardiac Life Support (BCLS)

· Good communication and interpersonal skills

· Entry level candidates are welcome to apply

What We Offer

· Attractive salary with sign-on bonus

· Performance bonus with AWS

· Medical benefits and insurances

· Training opportunities

· Career progression with structured career matrix

· Safe work environment and great teamwork

The Manager/Senior Manager (2 year contract) supports Engagement Group’s Director/Deputy Director to spearhead Yayasan MENDAKI's (MENDAKI)’s push towards last-mile service delivery to better meet the needs of the Malay/Muslim community. MENDAKI is embarking on a strategic client-centric initiative to achieve the next bound of service delivery, by proactively reaching out to families to understand their needs, care for them, and partner with them in their journey of lifelong learning.

Key Responsibility Areas
Outreach

Develop and implement outreach to members of the community, including families who may be in need of services, to stakeholders/partners.

1. Identify partners/stakeholders and various segments of the community for community outreach efforts and engagement.
2. Identify strategies of outreach engagement to effectively reach out to different segments of the community
3. Plan, deploy and assess outreach efforts within the satellite centres under his/her charge.

Care

Supervise and guide the team in the conduct of care management of families, through the completion of holistic assessments of the family’s needs and delivery of targeted interventions.

1. Facilitate case discussion platforms and supervise staff in conducting holistic assessments of clients and their family members, identifying areas of needs and intervention.
2. Guide staff in partnering with the client in problem-solving and developing care plans to meet his/her needs.
3. Coach staff in identifying and implementing suitable interventions (in collaboration with other agencies known to the family, where available) to meet the needs of clients.
4. Direct staff to potential resources that could be tapped on for client’s needs.
5. Identify and curate new resources that could help serve the needs of clients.
6. Advocate for clients at both the individual and macro level.
7. Provide casework supervision to staff to ensure that their casework is meeting the needs of the clients and the staff’s mental and psychological well-being is supported.

Stakeholder Management

Develop and foster good working relationships with partners/ stakeholders. This includes M3 partners of MUIS and MESRA, as well as government and social service agencies.

1. Develop a framework of collaboration with partners/ stakeholders in client engagement, referrals and/or co-management of cases.
2. Develop good networks with partners and stakeholders, in order to build collaborative partnerships in meeting needs of clients.

Leadership

Lead the team in the satellite centre/youth space.

1. Develop the team in the centres under his/her charge to achieve its full potential, including coaching them on the necessary skills in support of their personal and professional development.
2. Provide a conducive and dynamic environment for the team under his/her charge.
3. Manage the resources of the team, including workforce planning and finances.
4. Work closely with the Human Resource team to build the competencies of staff under his/her charge in the satellite centres.

Requirements

• Degree in Social Work/ Psychology or other related degrees. Minimum 5 years of experience in case management, community outreach and/or partnership management. Knowledge of the social service sector is a benefit.
• Minimum 3 years in a leadership capacity.
• A “dare to try” attitude! Managing cases of clients may require innovative ideas, so as to create change. Staff must not be afraid to experiment and try new ways.
• A growth mindset. Staff would need to be open to learn new methods and learn from one another.
• Adaptability to change. Be prepared to quickly adapt and evolve to better understand the needs of clients and meet new trends.
• Excellent organisational, interpersonal and communication skills.
• Proficient in team management, process innovation and re-engineering
• Ability to problem-solve – understand the root causes and recommend targeted solutions.

For this position tasks include assembling and preparing of sandwiches and salads.

All training is provided. The job is in a fast-paced bakery shop.

Taking prepared food and drink to customers at the tables and clearing tables as customers leave. This job is in a fast-paced bakery with friendly customers.

Location: Central Area, Orchard

Roles:

• Look after a group of elderly clients assigned

• Ensure clients follow the activities in the daily program

• Lead and participate in group activities with clients

Responsibilities:

• Give utmost care and passion towards clients and staff

• Fully committed to ensure safety in all activities

• Comply to all administrative activities

• Follow all processes, procedures and guidelines

• Give full companionship to clients

• Provide medication reminders

• Follow instructions to assist clients with simple exercises

• Assist clients in showering and toileting

• Prompt in reporting of incidents and deviations to Center Manager

Know-How:

• Experience in handling elderly and senior people

• Patient and having cheerful heart towards people

• Know various languages and dialects to communicate effectively

• Personal care and hygiene, including toileting

• Manual transfer to and fro wheelchair or geriatric chair

• Oral Feeding

• Vital Signs Measurement and Monitoring

Love animals and great with working with people? A career switch to the veterinary industry might be the right answer for you!

We are Gaia Veterinary Centre, a team of experienced veterinary professionals are hunting down like-minded colleagues to join us at our second branch situated at Parksuites.

Ideally armed with previous front desk experience. Applications must have a calm and polite demeanour with excellent communication skills. Applicants with no experience are welcome to apply too.

Must have abilities include:

• Multi-tasking

• Strong sense of responsibility & teamwork

• Exceptional communication skills

• Competent written English to respond to email and social media enquiries

• Empathy & strong emotional ability during high stress situations

• Time management and able to work in a high paced environment

• Bilingualism a bonus

If feel up to the task to joining an exclusive & rewarding industry, please email your CV to [email protected]. We hope to hear from you!

Job Scope

· Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.

· Answer all incoming calls promptly and effectively in an efficient and professional manner.

· Document all calls and actions taken into system ensuring that all updates and amendments are accurate.

· Follow through and take ownership on all queries from customer where possible.

· Work towards KPI set by Leader.

· Able to work unsupervised and maintain professionalism.

· Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.

· Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

· 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred

· Min. Nitec in office administration

· Experience with Microsoft Office and able to demonstrate diligence and meticulous traits

· Possess customer centric qualities

· Good interpersonal & phone communication skills.


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Preparing of hot and cold beverages and serving them to customers. This job is in a fast-paced bakery environment. All training will be provided. An interest in espresso machine handling is a plus.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers (2017). Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

Our language centre is looking for a receptionist / customer service. We are located at the heart of Katong / Joo Chiat area.

Role:

• Handle clients inquiries (walk-in, phone, email, whatsapp messages...)
• Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
• Ensure daily operations (taking payments, recording new registration, follow-up of students, printing of attendance sheets, rescheduling...)
• Tidy-up classrooms between lessons when needed
• Working hours Mon to Fri 1.30pm to 7.30pm

Requirements:

• 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
• Good presentation and customer-oriented
• Comfortable with clients face to face and over the phone
• Dynamic, self-driven, professional and reliable
• Proficient with Office, email

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544