Total 6,987 Customer Service job vacancies in SG-Citi-Changi Business Park

• Salary: $2,500 - $3,000
• Working hour: Monday - Friday (8:30AM – 6:00PM)
• Working location: Toa Payoh

Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Work Location: CBD
Woking Hours: 8.30 am to 6.00 pm

Responsibilities:

• To maintain a clean, safe, and presentable reception area, equipped with all necessary materials and offer beverages to visitors in meeting rooms
• To provide excellent front desk reception duties and professionally managing stakeholders internally and externally
• To handle business travel arrangements, including coordinating flight and accommodation bookings
• To take responsibility for postal and courier services, both locally and internationally
• To maintain an adequate stock of stationery and pantry supplies
• To verify invoices and provide procurement support
• To provide facilities management support
• To assist with other ad-hoc office administrative duties as assigned

Requirements:

• Possess a Diploma/Degree with minimum 3years' experience of relevant experience in banking industry
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24409

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Role:

Customer Service Officer (Permanent / Temporary 3 months / Up to $2800)

Interested applicants can send your resume to [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

• Singapore Based (Tuas, Company Transport / Transport Allowance $120 if candidate possess own transport)
• Permanent: Monday to Friday (8am to 5pm), after 10 weeks need to work 1 Saturday per month
• Temporary 3 months: Monday to Friday (8am to 5pm) only
• $2500 to $2800
• Diploma holder and above + At least 1 year Customer Service experience (MUST)
• Career Progression Opportunities

Job scope

To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.

To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.

To prepare invoices, monthly reports for consolidated billing.

To maintain and upkeep the filing system and SWM software on all aspects of waste information.

To assist Customer Service Manager to ensure smooth daily operational in the team.

To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.

To update customer database in respect of customers and potential customers.

To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

• Salary: $2,500 - $3,000
• Working hour: Monday - Friday (8:30AM – 6:00PM)
• Working location: Toa Payoh

Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

We are the TikTok E-Commerce Affiliate engineering team. The E-Commerce affiliate is a platform that brings together merchants and creator for transactions. We are mainly responsible for the algorithm engineering of the E-Commerce affiliate. Including product and creator search, recommendation, product strategy, etc. Here you can learn about TikTok’s e-commerce business and how TikTok’s recommendation system operates.

- Participate in the development of AI customer service within the TikTok e-commerce ecosystem to help our sellers better serve our customers. including multi-round dialogue, FAQ, prompt engineering, etc

- Engage in and improve the end-to-end lifecycle of services from design, development, capacity planning, and launch reviews to deployment, operation, and optimizations;

- Optimize system scalability, reliability, sustainability, velocity, and architecture efficiency.

Qualifications

- Bachelor's degree in Computer Science or related technical field;

- 2+ years experience working with Linux systems, and development experience in JavaScript, Python, Go, C++, or related languages;

- Excellent problem-solving skills with strong attention to detail and collaboration skills. Ability to deep dive into complex technical problems;

- Good sense of teamwork and communication skills, practical experience in relevant business scenarios is preferred;

- Research, design, and develop computer and network software or specialised utility programs.

Preferred Qualifications

- Experience with deep learning frameworks such as TensorFlow/PyTorch, understanding distributed training, distillation acceleration, and other implementation methods;

- Knowledge of large language models, and experience in prompt engineering.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Position Summary

• Liaise with Manager/ Superintendents for prompt supply of technical spare parts or vsl repair jobs or annual services.
• Handle purchasing activities as well as arranging logistic to connect the spares to the vessels.
• Tally Accounting system and Issue PO to vendor.
• Send enquiry/ requisitions to suppliers for owners asset purchases and as required.
• Liaise with vessels on any information required pertaining to requisitions.
• Follow up with quotation from suppliers.
• Prepare purchase order and delivery order/ proforma invoices/ packing list, etc.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Liaise with agents and ships for supply of spare parts and repair services to vessels at convenient ports.
• Document filing / printing of Invoices.
• Other duties as assigned by Manager/ Superintendents/Line manager.

Key Roles and Responsibilities

• Handling enquiries of vessel repairs/ services/ technical supplies worldwide as required and guided by Supt.
• Provide delivery note/ proforma invoice/ packing list to the vendor for delivery.
• Assist in logistics arrangement (air freight/ sea freight/ land transport/ sea transport)
• Document filling/ verifying vendors cost/ take approvals for add cost from clients and submit to accounts to raise the invoices for the completed jobs.

Qualifications
• Minimum Diploma/ or its equivalent.
• With at least 6 Months -1-year years working experience preferably in Shipping Industry/ Marine Repair Companies.

• Fresh graduates are welcomed to apply

Responsibilities:

• Primary responsible to handle all incident tickets that are raised, through to closure
• Troubleshoot, diagnose and resolve application-related issues reported by Users, ensuring timely resolution and minimal impact on productivity
• To conduct root cause analysis of an issue and post-mortem to identify and prevent the same issue happening in future
• Documenting the solutions and workarounds for future reference
• Collaborate with various team, including Developers and Infrastructure teams to resolve complex issues and implement long term solutions
• Assist in Operational tasks such as day-to-day support
• Escalate critical and unresolved issues to higher level support teams and actively follow up on the progress until the problem is resolved
• Report status and progress to technical lead/manager on a regular basis
• Work with the technical lead/manager to ensure the technical support provided to users/testers is within the agreed SLA (24 x 7)
• Maintain a positive mindset to provide continuous support and the application of tools for monitoring, management and optimisation of support
• Participat in enhancement of the applications (including documentation and testing)
• Present and provide regular updates on the work matters to team and users / customers
• Prepare / update the relevant documentations related to the project / change appropriately
• Support application testing investigations in testing environments
• Support annual industry testing, testing regulatory requirements, VAPT (Vulnerability Assessment Pen Test), APT (Application Pen Test), APIPT (API Pen Test) in testing environments and production environment
• Assist in deploying applications to testing and production environments
• Perform standby duty (24x7) on rotational basis

Requirements:

• Bachelor Degree Computer Science / Engineering or its equivalent
• Good understanding of Software Development Life Cycle (SDLC)
• Good analytical and problem solving skills
• Min 3 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/ PLSQL, Jasper report, APIs (RESTful and SOAP) and/or XML.
• Basic understanding of Solaris and/or Linux OS such as RHEL would be required.
• Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.
• Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.
• Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen and forward incoming phone calls in a professional manner
• Update calendars and schedule meetings
• Preparing and maintaining the cleanliness of meeting/conference rooms.
• Assist in administrative duties when needed

Requirements:

• Diploma holder or higher
• Able to start work within short notice
• Minimum 3 years experience as bank receptionist/flight attendant/receptionist in MNC office

Please include a corporate photo in the cv.

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Assistant Teacher

Job Description & Requirements

Job Description :

- Support the main classroom teachers in implementation of daily programs to facilitate learning of children.

- Daily routine care of children.

- Preparation of materials such as teaching resources and children's development profile.

- Participate in parents and community engagement activities.

- Support the principal with simple administrative duties.

Requirements :

- Minimum Secondary 2 education with at least a year of experience working in a preschool / childcare /

kindergarten setting

- Early Childhood qualification is an advantage (eg. Fundamentals certificate)

- Pleasant disposition with good communication skills

- Enjoy working with young children

• Salary: $3000 + Performance Bonus
• Location: Harbourfront
• Working Hours: Weekdays, 830am to 530pm
• Do note that this is a 12 months renewable contract

Job Overview:

• Support the team / department with daily client and operational requirements.
• Assist in the review of processes and workflows to identify opportunities for Continuous Improvement.
• Ensure all duties are carried out according to department’s Standard Operating Procedures (SOPs).
• Comply with Group and Company Procedures and Policies.

Job Responsibilities:

Operations

• Attend to stakeholders’ enquiries and process all submitted documents relating to shareholder services.
• Receive, check, sort record and process all documents received from shareholder(s) or lodging agent(s) in accordance with the necessary procedures.
• Acknowledge and issue receipt(s) to shareholder(s) or lodging agent(s)
• Ensure documents and forms are replenished.
• Promptly, accurately, professionally, and courteously receive all telephone calls and enquiries and direct and/or relay and record messages accordingly.
• Process corporate actions, transfers, replacement cheques / certificates, proxy votes, and any other client / shareholders' instructions.
• Support client Shareholders' Meetings - registration and polling services.
• Proactive participation in projects
• Proactive participation in User Acceptance Tests
• Proactive updating of clients' information in the appropriate systems

Client Servicing

• Know Your Client by developing an in-depth knowledge of their industry and key contacts.
• Provide high level of client service.
• Develop effective and differentiating servicing techniques that will serve to set us apart in the market and to build and maintain client loyalty.
• Proactively contact and communicate with clients regarding needs, experience, and preferences according to a predetermined program. File all correspondences.
• Identify opportunities to provide value added services to clients.
• Proactively communicate with interdepartmental executives to facilitate open communication of client needs, cross selling opportunities, effectively develop strategies and solutions to client requests and to establish open participation, accountability, and teamwork.
• Assist in accomplishing the company's goal to build long-term relationships with clients and other external stakeholders.
• Follow and be aware the importance of:

1. meeting current Service Level Agreements (SLAs),
2. minimising operational risk,
3. resolving queries and complaints are efficiently and effectively with the necessary planning, and
4. completing training to facilitate changes to the current environment, new clients, and improvements to the service delivery for existing clients.

• Escalate problems, errors and omissions to be dealt with immediately and in the most appropriate manner.
• Coordinate the change of current business processes, procedures, and external party interactions to facilitate the requirements of new clients. This will involve interaction directly with clients and other Boardroom entities.
• Assist Senior Manager / Manager with the communication to all stakeholders at every level internally and externally.
• Assist in following up on outstanding and doubtful debts.

Function - Specific Activity

• Support a larger portfolio of clients. This can be in terms of number of clients, complexity, volume of work, etc.
• Carry out any other duties / projects that may from time to time be assigned by Managers / Senior Managers / Director.

People Management Activity

• Work in collaboration with SRS colleagues to meet client requirements.

Requirements:

• Minimum A level / Diploma / Degree in a relevant field of study.
• 2 to 5 years of experience in a Client Services capacity within the financial services industry.
• This role is required to travel based on business requirements.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job Responsibilities

1) Assess and identify the individual needs of clients by using specific assessment tools

2) Formulate, develop and implement appropriate rehabilitative programs.

3) Monitor and evaluate clients' individualize needs and progress.

4) Be part of the multi-disciplinary team of various disciplines in the program.

5) Educate and Train caregivers in carrying out home therapy and program.

6) Keep abreast of current research and trends

Job Requirements:

1) Recognised Diploma / Bachelor Degree in Speech Therapy.

2) Registered or eligible for registration with the Allied Health Professional Council in Singapore as Full or Conditional Registrant.

Fresh graduates are welcome to apply. Salary will commensurate with qualifications and experience. Interested candidates are invited to submit their application via Email "[email protected]".

Faststream Recruitment has partnered with a global marine products and services market leader to identify, attract and engage an experienced Customer Service Executive.

Our clients are one of the world’s leaders in the marine products and services industry with a particular focus on the maritime and oil and gas markets. With an impeccable pedigree, a global reach and strong brand equity my clients are looking to add a high-performing and experienced Customer Service Executive to their team in Singapore.

The primary role as a Customer Service Executive is to manage all sales support and customer service activities of the Singapore accounts.
This role offers a hybrid working arrangement and 20+ days annual leave.

Job responsibilities:

• Manage the order-to-delivery process to ensure smooth delivery from start to end.
• Coordinating and processing of customer orders and related jobs, receive and register enquiries/orders in the system and ensuring all the information is correct
• Working closely with the sales team to understand and execute the pricing strategy with the assigned customer account
• Ensure delivery requirements are accurate and handling any changes in delivery requirements if needed
• Resolve and escalate any order related problems and service recovery if appropriate
• Identify business development opportunities through customer conversations
• Pro-actively promote our products and services to any customer when the opportunity arises
• Maintain accurate information in the system
• Coordinate with other departments when needed

The selected candidate will work and integrate into a vibrant, multicultural environment with an excellent and dynamic company culture. On offer is also an attractive salary package that is negotiable for the right candidate.

Should you wish to discuss this interesting position in more detail, please contact me at: [email protected]

Pearlene Toh (EA Reg no: R22108102)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Position: Assistant Service Engineer/ Up to S$3,500/ Gul/ 5 Days/ Manufacturing/ Career Growth

Industry: Manufacturing/ Industrial

Location: Joo Koon (Gul)

Salary Range: S$2,500 – S$3,500

Our client, is the leading regional distributor of Professional and Industrial Cleaning Supplies. Products we market include floor care equipment for carpet, stone & tiles; high pressure water cleaners including ultra-high pressure blasting equipment & accessories; specialty vacuum & dust collection systems; industrial & outdoor rider sweepers & scrubbers; professional cleaning wipes, pads & tools; hygiene related environmental wares for public areas; and our self-manufactured line of ISO 9001 certified maintenance chemicals.

Job Responsibilities:

• To perform troubleshooting on various electrical circuitry

• Provide technical support for industrial technologies

• Assist Service Manager to manage the service department

• Lead a team of technicians and engineers to provide excellent service support

Qualifications:

• Degree/ Diploma/ Certificate in Electrical & Electronic Engineering

• Experience in troubleshooting various electrical parts or AC & DC motors, lead acid &lithium batteries, electrical control circuits.

• A good team player with good communication skills.

• Possess a local driving licence is a plus.

Job Reference ID: QX7RR93Y

Please submit your updated resume in word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Alternatively, you may email the updated resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705

EA Licence Number: 02C4944

Registration Number: R1215110

EA Personnel: Maggie Ye Kai

http://peopleprofilers.com

Customer Service Representative / Onsite Coordinator

• Working Days: Monday-Friday 7.30am-5pm
• Location: Changi North Crescent (Company Transport at East Side)
• Salary: $2300-$2800

Requirements:

• Education Qualification: Min. Diploma in relevant discipline
• At least 1 year of relevant experience in related field

Job Scope:

• Manage the Precision Measuring & Test Equipment (PMTE) master list and Calibration Database
• Track and ensure PMTE inventory in database are up to date, with supporting documentations (calibration reports, certificates etc.)
• Scheduling of PMTE for calibration
• Collection of pre-calibration PMTE from designated cells/ locations
• Delivery of post-calibration PMTE to designated cells/ locations
• Providing regular interval notification to end user/ department leader for upcoming due items
• Coordination between business site and calibration integrator
• Packing of PMTE for local/ overseas shipment
• Process shipment/ PR/ PO documentations for calibration, using ESA form system and SAP, and coordination with ESA departments
• Update inventory records (IN/ OUT) when PMTE is sent out for calibration and received from calibration
• Ensure calibration reports are accurate and meet PO requirements
• Archival of calibration reports (including cover letters, record of measurements etc.) into database
• Report to HQ

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Brief Job Description

•  Care and nurture a group of school-going children before and after school hours.
•  Provide homework supervision, plan and conduct programmes and activities for children.
•  Inculcate positive values and instill discipline in these children.

Requirements

•  Have a passion to work with children and their family.
•  With at least 5 G.C.E. “O” level qualification

Location: Shenton Way

Working hours: Mon – Fri, 8.30am – 6pm

Duration: 12 months contract

Key responsibilities:

• Assisting the sales team with administrative tasks such as data entry, order processing, and preparing sales reports
• Lead generation
• Telemarketing to prospective leads
• Follow up on potential leads and convert into sales
• Operational & administrative processes supporting end to end service
• Support marketing activities including roadshows

Requirements:

• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office suite
• Ability to work independently and as part of a team

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile or email resume to [email protected] to apply.

https://go.persolkelly.com/job/apply/6189

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1108634 Lim Shi Mei

The Company

Our client, a global company in the engineering sector, is currently looking for an Office Admin / Receptionist to join their dynamic team.

The Role

The role entails managing reception duties, providing support for office management, coordinating with external vendors, handling office administration and procurement tasks, overseeing facilities management, offering HR support particularly in people culture management, and assisting in the organization of company events.

Your Profile

You should possess at least a Diploma in any fields, with some relevant experience in handling office administrative duties. You are expected to have good communication skills with the ability to communicate internally with team members as well as externally with clients. Fresh graduates are welcome to apply.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12911956, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Working Days/Hours: Mon – Fri, 8.30am – 6pm

• Lead generation
• Telemarketing to prospective leads
• Follow up on potential leads and convert into sales
• Operational & administrative processes supporting end to end service
• Support marketing activities including roadshows

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Working Days: Monday - Friday
• Working Hours: 7am-2pm / 9am-4pm (Rotate shift , 30mins break)
• 2 Locations: Raffles Place / One North MRT [ fix location ]
• Salary: $1,700

Responsibilities:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

*SECTION A: POSITION SUMMARY*

- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.

*SECTION B: KEY RESPONSIBILITIES AND RESULTS*

1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7. Ensure Email Backlogs are cleared before the following day start of business.

Service Crew (Salad Bowl)

Working Days: Monday - Friday
Working Hours: 7am - 6pm / 930am - 830pm (Rotate shift , 1 hr break time)
Salary: $2000 - $2400
Location: Near to Raffles Place MRT

Job Scope:

• Taking orders and interacting with customers
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

You are expected to collaborate with Tokyo HQ, Department Heads of IT and local IT staff at offices and subsidiaries in Asia-Oceania region. The roles include but not limited to the followings:

· Collaborate effectively with various colleagues within the IT department at Tokyo HQ, as well as with local staff in offices and subsidiaries across the Asia-Oceania region.

· Manage regional rollouts of IT initiatives, including digitalization projects (generative AI, business intelligence tool, etc.), ensuring on target delivery.

· Assist in improving IT implementations within the region, as well as attending to requests for advice from entities in the region.

· Review each local offices’ own IT projects, provide advice and support to ensure success of them.

· In response to subsidiaries' requests, provide IT knowledge and support work for solving problems.

· Effectively handle all written communications including the preparation of technical documentation such as policies, project plans, and reports in Japanese and English. Ensure comprehensive understanding and management of written instructions and project documents to address gaps and drive project success.

· Conduct IT seminars (security awareness improvement, digitalization, IT governance, etc.) and maintain training materials in Japanese and English.

Coordinate the annual regional IT Conference.

Job Requirements

· Well-versed technical skills of IT infrastructure (PC, server, LAN, internet, Microsoft365, etc.)

· Knowledge of application software and general business process (Accounting, HR, etc.)

· Advanced proficiency in Japanese and English (listening, speaking and writing) to communicate effectively through phone calls, emails and/or meetings with Tokyo HQ, Mitsubishi Corporation’s group companies and/or local and/or Japanese staff.

· Working professional proficiency in Japanese and English - Able to fully participate in online, in person interactions and work independently in Japanese.

· Cross-cultural efficacy to facilitate effective communications with Tokyo HQ and regional offices.

· More than 3 years’ experience in abovementioned requirements.

Job Descriptions:

• Lead generation
• Telemarketing to prospective leads
• Follow up on potential leads and convert into sales
• Operational & administrative processes supporting end to end service
• Support marketing activities including roadshows

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Job Responsibilities

• Collaborate closely with business stakeholders to gather and analyze requirements for cross-domain integration between SAP and CRM
• Design, configure, and implement solutions that facilitate the integration of SAP SD/CS modules with CRM ensuring data consistency and process efficiency
• Provide expertise in mapping sales, service, and customer management processes across domains to identify integration points and data exchange requirements
• Work closely with Group IT to develop and implement interfaces and data migration strategies between SAP SD/CS and external systems
• Conduct testing, validation, and documentation of the integrated solutions to ensure they meet business requirements and comply with best practices
• Participate in CAB, regular meetings, and discussions with Local and Group IT teams to share updates, gather feedback, and align on project timelines and deliverables
• Provide training and support to end-users on the integrated systems, to ensure smooth adoption and utilization

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• Minimum 1 year of experience in SAP SD/CS modules, with a focus on cross-domain integration
• Fresh graduates are welcome to apply
• Strong understanding of SAP SD/CS modules and their integration capabilities with external systems.
• Experience in coordinating with technical teams and business stakeholders to ensure successful integration projects
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• SAP certifications in SD and CS modules are a plus
• Experience in data migration and system interfaces is desirable
• Willing to travel (30%)
• Willing to work at Loyang Way area