Total 47,416 Customer Service job vacancies in Singapore

Job Responsibilities :

• Ensure staff consistently deliver timely and professional response across all channels
• Optimize resources to handle all channels
• Track and monitor processes through performance indicators. Trend analysis and benchmark key performance indicators
• Ensure timely dissemination of information, escalation of issues and resolution of problems
• Liaison person between Institutions and Group Contact Centre. Partners both internal and external stakeholders to ensure patients’ positive experience along the continuum of care
• Responsible for customer satisfaction/ experience scores. Works closely with stakeholders to continuously improve service levels and delight patients.
• Lead, motivate, guide and train admin and ancillary staff to perform to the best of their abilities and to develop their potential.
• Develop Individual Development Plan (IDP) for staff to ensure they receive appropriate training and development so that they possess necessary knowledge and skills to carry out their roles.
• Create a conducive environment to facilitate open communication between staff and management
• Support Head, Group Contact Centre on staff recruitment and retention efforts
• Lead quality improvement projects within the Centre
• Drive and implement change(s) to workflows and processes to enhance service standards

Requirements

• A recognized Degree in any discipline.
• At least 8 years’ experience in Healthcare and/or Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

Roles & Responsibilities

The Staff Nurses collaborates closely with the doctor and social worker to provide home-based nursing service to the frail and home bound elders to meet the our companys mission and operational targets, in accordance with the standards of care and service protocols established by the Foundation and the community.

Key Responsibilities

• Conduct home visits and perform comprehensive nursing assessment regularly to homebound frail elders
• Able to triage client condition and respond in a timely manner to address the issue
• Be part of the interdisciplinary team to develop and implement client’s care plan
• Explain care goals and care plans to client and caregivers to gain active participation from them
• Evaluate outcome interventions and revise care plans as needed
• Manage and monitor client’s medical and nursing needs as required
• Maintain documentation of client’s progress and outcomes of care provision
• Assist Doctor in charge and perform nursing procedures as needed
• Assess and provide appropriate education and training for clients, caregivers and team members
• Carry out necessary administrative duties in line with internal and external agency guidelines and SOPs

Key Requirements

• Professional Certificate/Specialist Diploma/Advanced Diploma in Nursing, preferably with training in gerontological nursing
• State registered with the Singapore Nursing Board (SNB) and possess a valid Practising Certificate in Singapore
• Preferably 2-3 years working experience in the social services or eldercare sector
• Extensive clinical knowledge and skills
• Penchant for working with the elderly and caregivers
• Flexible, energetic and able to multi-task
• Team player with competent communication and interpersonal skills

Role:

• Provide Spanish language instruction to students from Primary to Adults
• Conduct and animate a classroom
• Checking attendance
• Produce reporting and follow-up reports on student progress
• Produce monthly timesheets
• Attend to team meeting
• Develop and maintain syllabus

Requirement:

• Diploma or higher, in litterature or language or education is a plus
• Perfectly fluent in Spanish (writting, speaking) - level C2
• Knowledge of Spanish or Latin America culture and habits
• Knowledge of language instructions methods
• 5+ years of experience as a teacher or in a education related field
• Able to work in autonomy, be on-time and flexible

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region and is a member of the Singtel Group. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers.

We deliver end-to-end ICT solutions to help governments and enterprises realize business value through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerize the civil service sector and integrate IT into its public services.

The Operations Lead is required to manage daily operations of Project’s Service Portal to ensure that the quality of services is maintained and that the agreed service availability and performance are met. In addition, ensure that the project is delivered on time, to budget and required quality standard based on the SLA. It is also important to build and maintain relationships with stakeholders and team. On top of managing and allocating resources in an efficient manner.

Operations Management

• Manage, oversee, and control the efficiency of Project Service Portal operations, and to communicate the relevant SLAs, processes, and procedures.
• Perform Trend Analysis on incident and problem records including alerts and alarms from the Monitoring System and recommend on corrective and preventive actions.
• Perform impact analysis to determine the severity level of an incident or problem, lead investigation and diagnosis to identify the root cause, review possible workarounds or resolutions and bring them to a satisfactory closure.
• Perform escalation to vendor (Project’s Service Portal) on the incident or problem, if required and track the response.
• Identify, isolate, resolve, escalate and close incident/problem ticket according to Project’s Service Portal all Incident/Problem Management Process.
• Perform daily system health check.
• Generate operation reports.
• Submission of reports to government agency

Service Delivery

• Service Delivery Management - To ensure that services are delivered within the contractual obligations. To identify performance issues and take ownership for the development, implementation and communication of service improvement plans
• Develop and implement appropriate service improvement plan for any major service issues in conjunction with the service delivery owners
• Track and report on SLAs to meet contractual obligations. Where appropriate SLA’s are renegotiated to meet either the client or NCS’s requirements
• Ensure reports are compiled and completed within the SLA’s and reviewed in the Service Review Meetings.
• Develop, manage and maintain each of the client contracts. SLA’s, schedules and cost are updated as appropriate over the lifetime of the contract
• Resolve and manage escalations in line with the client/NCS’s expectations. The appropriate business unit managers are involved and incident reports are provided on a timely manner.
• Gain awareness of key account influencers and recommend appropriate strategies to ensure effective relationships are held at all levels within the client environment
• Contract Management - Develop, manage and maintain the client contracts in conjunction with other key stakeholders within NCS to ensure integrity, accuracy and up-to-date status of contracts based on supported inventory

Requirements

· 2-3 years as a Team Lead /Service Delivery Executive /Manager/Customer Success Manager

· Proficient in ITSM tools

· Good customer management experience

· Excellent written, oral and presentation skills

· Certification in IT Service Management and/or ITIL (v4)

· Coding / apps development skillsets will be an added advantage

Here at THE PROVIDORE SINGAPORE we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

OUR BRANDS:

1. THE PROVIDORE SINGAPORE

Western Cuisine

• Downtown Gallery, Mandarin Gallery. Paya Lebar Quarters, Raffles City, Raffles Place, Wisma Atria, Vivo City

2. RISTORANTE LUKA

Japanese & Western Fusion

• Tanjong Pagar and Cross Street Exchange

3. SUSHI KATORI

Omakase Sushi

• Tanjong Pagar

4. THE WINE DISTRIBUTION COMPANY (TWDC)

• Ayer Rajah

HIRING FOR:

SERVICE CREW

1. THE PROVIDORE SINGAPORE

Western Cuisine

Job Description:

You will be responsible for presenting our guests with the menu, taking their orders in a restaurant setting, help answer any queries and assist in making recommendations on meal bundles, serving food and beverages, and performing cashiering duties.

• Follow the standards of service as per requirements and training
• Provide a warm, friendly welcome to all our guests
• Recommend and promote meal items to our guests, as well as advising them on any on-going promotions
• Taking and timely serving of orders, including food and beverages to our guests; cross-checking with both guests and back-of-house team to ensure accuracy of orders
• Inputting of orders into the point-of-service (POS) system and settling of bills with our guests
• Attend and promptly respond to our guests on only queries and / or needs
• Help to prepare tables for meals such as topping-up of cutleries and condiments, as and when required
• Assist in the upkeep of overall cleanliness and housekeeping of the restaurant and work areas
• Any other skill-development or ad-hoc task as assigned

Job Requirements:

• No experience required

*If you do not have prior experience or training, we welcome your application if you are genuinely keen to learn, grow and develop as we have a long and positive track record of developing our entry-level Service Crew into Supervisors, Assistant Restaurant Managers, Restaurant Managers and Multi-Outlet Managers

*There are also career development options as a Barista, Bartender and even in the back-of-house (BOH) if the interest and passion are there

• Able to work under pressure in a fast-paced, yet fun environment
• Great communication skills with positive, interpersonal skills
• A team player with a good sense of job responsibility and a keen eye for details
• Honest willingness to learn and grow with the Company

We look forward to receiving your application, and the opportunity to meet you!

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• PR Administrative Work / Communication & Marketing on Local & Japanese Clients on our Product & Service
• Disseminate Information and Handle Complaints/Feedback from the Public and Stakeholders.
• Responsible for Incoming and Answering with Government Agencies and Stakeholders on all Queries Pertaining to Termination, Contract Renewal and Workplace Safety Issues.
• Prepare Correspondence Letters, Newsletters, Circulars and Notices to Residents and Stakeholders.
• Prepare Monthly Report, Current Engagement Reports, Engagement Programme to Clients .

Workplace: nearest MRT Jurong East

Info can be shared ATM: -

• Basic UP $3000 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Provide technical support for machines, including troubleshooting issues, performing maintenance tasks, and optimizing machine performance to enhance productivity and efficiency.
• Offer direct support on machines at local and overseas customer facilities.
• Attend weekly meetings and presentations.
• Write technical reports detailing machine performance, maintenance activities, troubleshooting procedures, and any improvements or recommendations for future operations.
• Able to handle specific jigs and tools during service jobs.
• Assist Senior Engineers in performing higher-level technical tasks.
• Performe ad-hoc delivery of parts to customers.
• Performing service, installation, and troubleshooting jobs both locally and overseas, traveling as needed to customer sites to address technical issues, install equipment, and ensure smooth operation of machines and systems.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Proficient in Microsoft Office and SAP B1
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Responsibilities:

• Performing preparation duties such as rinsing, peeling, slicing, and dicing fruit and vegetables.
• Weighing and measuring ingredients.
• Wrapping, date-labeling, and storing food items.
• Cleaning and organizing work areas, equipment, utensils, and service station.
• Following established recipes to prepare menu items.
• Following guidelines to ensure correct serving temperatures and adequate portion control.
• Serving customers in a fast, efficient, and friendly manner.
• Providing customers with information regarding food ingredients, availability, and pricing.
• Escalating customer concerns and complaints to management.
• Assisting customers to pay for products.
• Complying with relevant safety, hygiene, and service standards and procedures.

Requirements:

• Minimum 3 years of food service experience.
• Excellent communication skills, both verbal and written.
• Basic mathematical skills.
• Proficient understanding of food allergies and modified diets.
• Excellent people skills.
• Available to work shifts and extended hours.

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Client Support.

Principal Responsibilities

• Production of performance, attribution and bespoke reports on a monthly/quarterly/annual basis
• Produce, Monitor and Evaluate Investment Performance Analytics for mandates and funds across Alts Asset classes. Maintenance and update of Golden Source return streams. Attribution analysis to be obtained from HSBC proprietary systems, 3rd Party Systems, and Spreadsheets
• Production of monthly performance summary sheets, and ex-Post risk measures for all major investment teams. Summary sheets are distributed to fund managers, team heads and HSBC senior management
• Accurate and timely production and distribution of Client Reporting & Product Specialist monthly and quarterly reporting
• Production and collation of performance related reports submitted to CIOs for presentation to HSBC Boards on a quarterly basis
• Import and check for accuracy the monthly performance and benchmark returns for GIPs accounts where applicable
• Provide stock/fund analysis, statistics and attribution for RFP’s, consultant surveys, questionnaires and new business pitches
• Proactively suggest enhancements to internal and 3rd party systems, ensuring business needs are continually met. Work with IT to specify, test and release any enhancements to the production environment
• Answer ad hoc queries related to fund performance and benchmarks
• Liaise with third party external measurers to ensure the accuracy of HSBC related data. Ensure that knowledge of the systems is up to date

Customer / Stakeholder

• Manage the stakeholders by having a constant line of communication and proactively considering the issues and plan for key risks and developments
• Business CIOs, Global & Local Boards, Internal and External Investors, Marketing and Sales
• Team player, willing to help out and support other team members
• Ability to quickly learn and absorb new tasks, present results to senior Business managers, and cascade knowledge across peers
• Motivate and inspire team members to perform their best and upskill the team members by providing training and guidance where possible

Leadership and Teamwork

• Team player, willing to help out and support other team members
• Ability to quickly learn and absorb new tasks, present results to senior Business managers, and cascade knowledge across peers
• Motivate and inspire team members to perform their best and upskill the team members by providing training and guidance where possible

Operational Effectiveness & Control

• Ability to work under pressure to produce accurate and timely output
• Have a conscious and risk mind set
• Work accurately under the pressure of strictly enforced deadlines
• Communicate effectively with senior management to present performance data, understand the evolving Business requirements, and proactively react to ensure the Performance department is continually meeting these needs
• Demonstrate an understanding and a willingness to learn the mathematical concepts of complex financial instruments, allowing accurate reporting and analysis within the framework of Performance Analysis
• Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
• Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy
• Understand the Treating Customers Fairly (TCF) principles, HSBC Asset Management’s TCF philosophy and how this affects your role. Act in a manner that takes account of these principles to ensure fair outcomes for customers

Qualifications

• Preference for a numerical/business related degree, and/or CFA/CAIA/MBA qualifications
• Relevant work experience within an asset/investment management company
• Preference for candidate with strong knowledge and experience of alternatives assets like Real Assets, Private Equity, Venture Capital, Hedge Funds and Infrastructure investments
• Strong interpersonal skills are sought as he/she would need to liaise with multiple stakeholders and functions sometimes in really senior positions
• Candidate should be able to demonstrate IT literacy, with strong Excel skills a must
• Preference for prior experience using FactSet B-One

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JZGY

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Responsibilities:

1. Provide onsite support, Computer troubleshooting/ maintenance on Computer

2. Assist in other I.T. related projects when needed

• Take complete ownership of all the reported issues.
• Provide weekly report to supervisor / manager.
• Must be a team player.

Office Location: 81 Ubi Avenue 4 UB One Singapore 408830

Requirements:

1. Knowledge on LAN/WAN internet and network infrastructure

2. Good Knowledge on Window 8, Window 10 and above, Microsoft Server

3. Experienced in hardware installation, setup, configuration, data migration, upgrading and maintenance of PC and windows software.

4. Able to provide on-site and support on phone, email and on-site

5. Able to troubleshoot and resolve all IT related problems without supervision.

6. Any IT Related Cert/ITE/Diploma are welcome to apply

7. Positive working attitude, self-motivated, independent and pro-active. Take complete ownership of all the tasks assigned.

8. Good communication skill and must be a team player.

9. Salary ranges from $3000 - $3200 depending on experience.

10. Require Class 3 Driving License

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Gather and review customers’ stock forecast
• Observe inbound shipment from suppliers

Requirements:

• Diploma and above
• At least 2 years of Customer Service experience with inbound & outbound shipment arrangements.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Service Technician required to work on a wide range of NOV Manufactured equipment including Pressure Control Equipment. Zoned certified Diesel engines and Winch units. Must be able to read technical drawings and follow detailed engineering procedures.

Job Description

• Familiar with the standard products of the Company and be fully conversant with the assembly drawings and Bill of materials
• Ensure products are assembled in accordance with approved drawings and specifications
• Complete all service-related documentations, including service reports, work orders & assembly data sheets
• Proficient in using all components, equipment, tools and techniques used in the workshop
• Reporting observation of any mistakes, omissions or alterations necessary to drawings or bills of materials

Job Requirement:

• Preferably 2 years working experience in a workshop environment or with servicing of oilfield equipment.
• At least 2 years' Mechanical experience on diesel engines and pressure testing
• Ability to read complex engineering drawing
• Proficient in the use of small tools
• Computer literate and competent with Microsoft Office
• Diploma or minimum Higher NTEC or NTC2 or 3
• Candidate requires to travel for onsite field work at customer locations and offshore installations

Responsibilities:

• Manage the staff and the day-to-day operations of the Customer Service Department to ensure that the daily activities of the department comply with the Bank’s policies, procedures, relevant regulations and proper functioning of controls and that customer service standard is maintained at all times.
• Drive and support process re-engineering and digitization initiatives to improve productivity.
• Drive the core banking system change within the Customer Service Department.
• Ensure that Branch Operating Manual (BOM) is reviewed and updated in a timely manner.
• Ensure audit/compliance observations are closed in a timely manner.
• Identify, assess and review the performance of the staff and identify gaps, if any, and work with HR to upskill/re-skill the staff to increase operational effectiveness and efficiency and to future-proof all roles.

Requirements:

• Min degree with at least 15 years’ experience in a similar role with a bank
• Experience in retail banking services; Anti-money laundering policies and procedures; Financial Services Regulatory Environment; process Management.
• Industry knowledge in MEPS+; G3/CTS, including participation in annual industry exercise; SDIC knowledge and testing; ISO20022 project testing and involvement, an understanding of the banking industry and its best practices.

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24192

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Customer Service Executive | Logistic Coordinator | Freight Forwarding | Jurong East

Working Days: Mon-Fri 9am – 6pm / Sat alternative 9am – 1pm

Working Location: Vision Exchange (Jurong East)

Salary: $2800 – $3000

Job Descriptions:

• Handle customers’ shipments.
• Co-ordinate & Liaise with vendors between customers and transporters, warehouse etc
• Provide support to sale department
• Assist in documentation
• Assist in invoicing

Job Requirements:

• With relevant working experience is preferred.
• With Diploma in Logistic / relevant discipline is preferred.
• Training provided

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description

• Provides home personal care services such as assistance with activities of living (eg. showering, dressing, feeding, toileting, transferring, moving around), eldersitting, medication, mind-stimulating exercises, and simple exercises.
• Works closely with the clinical team to ensure that the patient is well taken care of.
• Assists nurse-in-charge to perform biopsychosocial and environmental assessment on the initial visit.
• Co-ordinates with other team members and updates them of changes in the patient’s status and needs.
• Able to take basic vital signs. Eg. Temperature, blood pressure and respiration rate.
• Assists the nurse-in-charge with stock inventory.

Requirements

• ITE Skills Certificate in Healthcare (Home Care) or WSQ Higher / Advanced Certificate in Health Care Support (Nursing Care)
• Basic command of English, Mandarin and local dialects would be an added advantage
• Basic computer literacy
• Good team player

After School Student Care Teacher (Math & Science subjects)

Basic Salary: $3000-$3500
Working Hours: 44hrs/week
Working Location: Farrer Park

Job Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 6) to ensure completion of daily homework
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct franchise unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director

Job Requirements

• Diploma or higher in Math or Science.
• Minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (Preferably Both Math & Science)

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Main Duties and Responsibilities

Programme Management

• Organise Student Orientation.
• Ensure students are registered for e-attendance system.
• Monitor students' attendance and provide students enrollment data to external vendor for tabulation.
• Manage Student Learning Management System for students and teaching staff. (include creation of account, module enrolment and de-activation of inactive students etc)
• Monitor students’ course fee payment.
• Process royalty payment.
• Monitor students' term enrolment and provide advice on their pathway.
• Ensure accurate module enrolment in the Student Management System.
• Assist in the planning of students' graduation ceremony.
• For graduated students: ensure that student pass are cancelled and status in eteams are updated.
• Ensure End of Course Evaluation are done for modules conducted.
• Process students’ request – deferment, withdrawal, progamme transfer etc.
• Provide Course counselling to students who transferred to new programme.
• Attend to students' enquiries (walk-in I emails) and Hive service.
• Liaise with University partners on students' administrative matters. (For university programmes)
• Liaise with exam department on exam/re-exam related matters.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Diploma/ Degree In any discipline.
• Prior experience in Private / Education Industry will be an added advantage.
• Good team working skills and a flexible approach to delivering team results.
• Ability to plan, prioritize and organize own work independently to achieve agreed results and, at times, under pressure.
• Good Oral and written communication skills and ability to liaise and network with internal and external stakeholders.
• Excellent administrative and organizational skills with good level of numeracy, accuracy and attention to detail.
• Good understanding of higher education qualifications in Singapore and Internationally.
• Good working knowledge of Microsoft Office applications including Word, PowerPoint and Excel. Knowledge and experience in using resource optimization tools will be advantageous.

Enrichment Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Discuss during interview.
Salary: $3500 - $5000

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.

Send me your resume

Administration Officer | Campus | Haw Par Villa

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage
• Proficiency in Microsoft Office Suite skills i.e. Word, Excel, PowerPoint, Outlook

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant