Total 46,881 Customer Service job vacancies in Singapore

Duties:

• Evaluate patients' progress and prepare reports that detail progress
• Test and evaluate patients' physical and mental abilities and analyse medical data to determine realistic rehabilitation goals for patients.
• Select activities that will help individuals learn work and life-management skills within limits of their mental and physical capabilities.
• Recommend changes in patients' work or living environments, consistent with their needs and capabilities.

Requirements:

• Diploma / Degree in Occupational therapy
• Competent in carrying out functional assessments and trainings
• Able to conduct worksite assessments and job coaching

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung
CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Description:

• Warmly greet and assist patrons to ensure exceptional customer service.
• Take orders efficiently, manage table assignments, and address customer inquiries.
• Handle cash transactions with precision and maintain accurate records.
• Follow operational procedures to ensure smooth operations.
• Uphold high standards of cleanliness and organization throughout the establishment.
• Monitor retail inventory and provide suggestions for service improvement.
• Solicit feedback from both customers and colleagues to enhance service quality.
• Fulfill additional duties as directed by the Manager or Supervisor.

Working Locations:

• Dhoby Ghaut.
• Marina Square.
• Great World City.
• VivoCity.
• Bugis.

Working Schedule:

• 5 days a week, totaling 44 hours.
• Overtime pay provided.

Benefits:

• Monthly performance incentive of $80 (Terms & Conditions apply).
• Profit sharing incentive.
• Variable performance bonus.
• Provision of 2 staff meals.
• 14 days of annual leave.
• Additional bonuses available.

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Job Description:

• Greeting customers and serving customers
• Serving and giving presentations of food & drinks to guests as well as settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Other ad-hoc duties

Job Requirement:

• Able to communicate in English
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working in F&B industry is advantageous. *but not mandatory

Introduction:

Yoshimura Food Holding Asia, a trusted name in the culinary scene.
With a legacy of excellence, we provide premium Seafood products renowned for quality and taste.
Now hiring Senior Sales Executives to drive growth and build lasting client relationships.
Join us in shaping the future of food. Explore opportunities at Yoshimura today.

Responsibilities:

• Experienced managing small size sales team.
• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• Diploma in Business Management / Marketing / Sales
• At least 2 years of relevant experience is preferred
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Self-motivated, hardworking and organized in work

Job Highlights:

• Basic up to $3800 + AWS + VB
• Monday to Friday
  9.30am to 6.00pm
  Saturday (WFH)
  9.30am to 1.00pm
• The nearest MRT to the office is Newton MRT
• Freight Forwarding Company

Job Responsibilities:

• Responsively address customer inquiries and prepare quotations.
• Manage and coordinate import and export shipments.
• Establish effective communication with overseas agents to verify shipping documents and comply with the regulations of respective countries.
• Issue customs permits as needed.
• Maintain close communication with various stakeholders, including vendors, shippers, customers, carriers, and overseas agents.
• Accurately input data related to freight services.
• Ensure meticulous management of paperwork documentation for billing and file closure upon shipment completion.
• Undertake occasional tasks as assigned by the management.
• Exhibit strong verbal and written communication skills.
• Demonstrate proficiency in using MS Office.
• Display a meticulous, team-oriented, and positive work attitude.
• Thrive in a fast-paced work environment.

Job Requirements:

• Minimum 1 year of relevant experience

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD737

Law Firm Receptionist cum Admin

Salary: $1800 to $2000 (depending on experience)

Duties & Responsibilities:

- Answer all incoming calls and handle all caller’s inquiries

- Re-direct calls as appropriate and take adequate messages

- Greet, assist and/or direct visitors with professionalism

- Sending and recording of all incoming & outgoing letters and deliveries

- Maintain the general filing system and file all correspondence

- Perform other related duties as required

Requirements:

- Excellent interpersonal and communication skills

- Mature, independent and able to handle sensitive information

- Responsible with a good sense of accountability

- Able to read and write in English and Mandarin

- Able to work in a fast pace environment

- Fast and strong learner

- Those with no relevant experience are welcome to apply

Work Location: Toa Payoh

Working hours: 9.30am - 6.30am

For interested candidates, please WhatsApp to 9630 3439!

22C0937 (LightVerse Pte Ltd)| R23118390 (Gwen Lim)

Job Description for Customer Experience Administrator:

• The job holder will provide administrative and operational support to the Strategic Engagement Division, and to handle and respond to queries from members of public and party candidates in a timely manner.
• You will also be involved in administrative work and other helpdesk services as required, to support the business functions of the organisation.
• The job holder needs to have analytical skills to understand queries received through various service touchpoints and provide appropriate advice in accordance with existing guidelines and have strong writing skills to be able to craft professional replies to members of public and party candidates.

Requirements:

• Service quality mindset, with at least 3 years of relevant customer service experience
• Proactive team player with strong verbal and written communications and interpersonal skills
• Basic knowledge of MS Office applications (Microsoft Word, Excel, Outlook etc)
• Prior working experience in the Public Service Counters will be an advantage
• Must be prepared to work extended hours under pressure during the busy period

Contract Period: 11 months 29 days

Working Arrangement: Mondays to Fridays 8.30am to 6pm

Location: Novena Rise

Salary: $2500 to $2,700

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Global BAS Control Service Engineer.

As a Global BAS Control Service Engineer you act as the subject matter expert of the data center Building Automation (BAS). You will be responsible for application support, service management, troubleshooting, maintenance, upgrades, optimization and security of the control system. You will be required to analyze controls monitoring data to proactively identify issues and provide optimization to controls standards to increase availability, efficiency and sustainability. You will be responsible to manage or support global service of the third party controls vendors, driving improvements to the systems and evaluation of new products. In this role you will be part of the global Datacenter Monitoring and Controls Engineering (DMCE) team, where you can work with a technically diverse team to learn and contribute to many aspects of control systems – execution, telemetry, security, service, operations and optimization. This is a flexible role allowing you to fully work remote.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Global BAS Control Service Engineer you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities:

• Troubleshoot issues within the BAS and deploy appropriate fixes to resolve root cause(s).
• Track and implement engineering improvements for the BAS, including programming updates, software upgrades, executing new standards, and retrofits.
• Track and implement security improvements or fixes.
• Share insights and best practices to improve development and operations of system, platform, or product components while maintaining application quality and availability.
• Participate in design reviews and contribute to BAS improvements with awareness of cost management.
• Monitor, analyze, and utilize telemetry data to identify patterns that impact the system, enabling data reporting or telemetry.
• Implement reliable, scalable, and high-performance BAS solutions across teams and regions.
• Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 2+ years technical experience in service engineeringOR equivalent experience.
  

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Controls Engineering or related field AND 5+ years technical experience in service engineering
• Mission Critical facility experience.
• HMI development in BAS or EPMS systems
• Experience with BACnet, IEC61850, OPC UA, and/or SNMP communication protocols
• Project management experience with a focus on agile methodologies
• Ability to manage, prioritize and successfully execute multiple concurrent mission-critical infrastructure projects.
• Ability to balance competing demands for resources, adapt to changing priorities, and deliver projects on-time and in adherence to deadlines.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Summary

The Operations function is responsible for all of the material handling processes from the point of delivery of product through to receipt by the customer ensuring that customer service, quality, and business requirements are met to the highest standards.

Customer Stock Controller will be responsible for scanning and replenishing parts at customer sites to ensure stock availability targets are achieved, providing the interface at the customer site operations to maintain customer service levels.

Job Responsibilities:

• Scan and replenish bins at customer sites to ensure availability target levels are maintained and customer delivery is not impacted.
• Maintain the current storage mediums and set up new bin locations to the agreed company standards.
• Adhere to specified customer quality requirements and ensure the physical integrity of the product is maintained.
• Action urgent stock requirements to the agreed timescales when on call; on duty to adhere to contractual requirements and ensure customer build output is not impacted.
• Be the first point of contact on-site for customer issues and attend site meetings when required to obtain customer data to ensure stock availability levels and customer service levels are maintained.
• Action the setting up of storage locations and mediums to ensure they adhere to the agreed company standards.
• Participation in improvement activities department/company level to enhance business performance.
• Perform cycle count as planned to maintain the stock integrity at customer site.
• Undertake other duties and tasks that may be allocated that are appropriate to the job.

Job Requirements:

• Minimum GCE'O' Level or equivalent
• Relevant warehouse / logistics experience
• Good communiction skills
• Good attention to details
• Standard level of numeracy and literacy skills
• Basic computer literacy skills
• Computer and Microsoft experience will be a plus

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Purpose

The AI Centre for Educational Technologies (AICET) is a research centre that is focused on developing technologies to improve learning. AICET collaborates with the Ministry of Education, Singapore and the National University of Singapore on various projects to build systems that provide immediate personalised feedback to the students, providing content that adapts to their performance, and improve assessment and grading efficiency and effectiveness.

The Software Engineer will be part of a team that will build next generation education platforms for the AI Centre for Educational Technologies. (AICET).

Job Description

To build software for the AI Centre for Education Technologies (AICET) under one of the AICET’s projects. Current projects include:

1. Codaveri – An auto-feedback programming system
2. Coursemology - a gamified e-learning platform
3. Softmark – An online grading tool

The exact responsibilities and project assigned will be discussed with the successful candidate subject to suitability and also depending on AICET’s needs.

Qualifications

• A graduate or postgraduate degree in relevant discipline. Those with no experience are welcome to apply.
• Team player with excellent communication and interpersonal skills.
• Ability to build a collaborative working relationship with people at all levels.
• Familiarity with web development with modern tech stacks and technologies like Ruby on Rails, nodejs, Golang, React, and JavaScript/TypeScript.
• Experience with AI and/or EdTech platforms and system will be preferred.

Onsite Support Engineer (L2)

Requirements:

• Degree/Diploma in IT or Equivalent
• Minimum 4 – 9 Years of experience in IT End User Support (L2/L3)
• Clear understanding and experience in handling End Point Computers and IOT Devices
• Good understanding of Client Server Architecture
• Working knowledge of basic LAN Networking, Cable crimping and basic troubleshooting
• Experience in Disc Encryption, Application Security, and Endpoint security at client level.
• Daily Security and Vulnerability management to maintain KPI and SLA.
• Basic understanding of Active Directory.
• Incident and Change Request support to users.
• Find solution for unseen IT related issues and documentation as SOP.
• Experienced handling large excel files with Vlook-up, pivot etc.
• Experienced in collaborating and managing vendor support.
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

Responsibilities / Job Description:

• In-house / on-site servicing, maintenance & calibration of portable and fixed instruments and equipment such as gas detectors, flow meters, testing machines, control panels etc
• Manage projects for remote sensor monitoring and fixed detection systems including customized control / monitoring panels
• Attend site visits to determine project requirements
• Preparation of technical documentation
• Conduct product training / demo / presentations
• Attend a wide variety of job sites such as process plants, factories, marine vessels (occasionally)
• Working at height occasionally required

Requirements:

• Customer oriented, independent with a positive working attitude
• Min. Diploma in Electronic / Mechatronic Engineering or relevant qualification
• Min. 3 yrs experience related to servicing of electronic / electrical instruments / equipment
• Class 3 Driving license
• Remuneration will correspond to relevant experience

We offer:

• Salary that shall commensurate with related experience
• Medical benefits, Bonus, etc

The successful candidate will be given broad exposure across our application groups and will have excellent career advancement opportunities in line with our continued business expansion.

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn

Location

Upper Thomson

Work Hours

Mon - Sat

1:30-8:30pm

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,800.00 per month

We regret that only shortlisted candidates will be notified.

• Create a warm and welcoming environment where infants feel safe and secure.
• Holds 3Rs (Respect, Reciprocal, Responsive) when engaging with infants.
• Support age appropriate and holistic development with infants through interactive and stimulating activities.
• Ensure safety and hygiene of the children.
• Ability to work independently as well as within a team.
• Maintain good communication with the parents and Participate in parents’ discussion groups.

· Job Requirements:

• Minimum with a Higher Certificate in Infant Care(HCIC), Advanced Certificate in Early Years (ACEY), Certificate in Infant/Toddler Care + Early Years Development Framework (CITC+EYDF)
• Good communication and interpersonal skills
• Have a passion in teaching young children.
• Possess excellent communication and interpersonal skill.
• Locations: East / North region

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

· Collate best practices/common errors

· Maintain FAQ on Sharepoint

· Download data from various systems eg CRM, R2Web & FINIQ

· Run Power Query & Macro to generate daily SPI

· Assist sales staff to access client info (might need to work on weekends based on requirement)

· Other ad-hoc duties as assigned by supervisor

Skills/Requirement

· Minimum Diploma Holder

· At least 1 year’s experiences is preferable but not a must

· Independent, self-motivated and a good team player

· Proficient in MS Office Applications especially MS Excel

· Excellent time management skills and prioritize workloads within tight deadlines

· Good communication and interpersonal skills

Responsibilities

• Monitor supplies, and anticipate, plan and estimate adequate quantity requirements to cater to changes in consumption quantities during peak and off-peak days.
• Unpack, prepare, distribute and display food and beverage, prepare buffet display and arrangements.
• Check that the food and beverage are adequate and replenished
• Preparation of food items e.g. blanching and preparation of noodles, preparing wraps & sandwiches etc.
• Ensure backend workstations are kept neat, uncluttered and clean at all times, and that safety standards are not compromised.
• Food Service Attendant must also ensure that kitchen equipment, for example, ovens, steamers, fridges used are kept clean at all times
• Assist passengers with food and beverage at the buffet

Requirements

• Have basic food and beverage handling knowledge and experience, especially on areas of food hygiene. Having experience in hotel and hospitality industries or in SHATEC
• Able-bodied and capable of carrying moderate weight.
• Pleasant disposition, well-groomed, neat and professional in appearance, well-mannered and energetic.
• Able to converse well in English. Proficiency in one or more of the local languages such as Malay, Tamil and Mandarin or key foreign language such as Japanese, French or German will be an advantage, must be fluent in English and with neutral accent.

Responsibilities:

• Provide technical support to customers regarding various technical issues.
• Serve as the first point of contact for customer inquiries and troubleshoot technical issues or product questions via phone, email, or chat
• Work closely with the sales and marketing teams to identify customer needs and provide suggestions for product improvements.
• Conduct product trainings for customers and internal teams to promote understanding andusage of the products.
• Ensure quality assurance standards are met by testing new software releases and updates.
• Track and manage inventory levels of digital products, ensuring adequate stock levels and timely deliveries to customers.
• Handle equipment checkout and return processes, including scheduling and coordinating repairs and maintenance as needed.
• Perform other ad hoc tasks

Requirements

• Diploma in Audio Engineeering or related discipline.
• 4 years+ experience in Loudspeaker System & Digital Mixing Console.
• Ability to provide technical support and excellent customer service skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

Job Responsibilities:

• Plan, supervise, and implement the program for the class in accordance with the policies, guidelines, frameworks and philosophy of the centre.
• Address each child’s educational and developmental and keep accurate records of children’s progress
• through checklists, progress notes, photographs and anecdotal records.
• Provide a safe and stimulating environment for children to work and play in.
• Meet with parents to address any concerns or at parents’ request. Keep Principal informed about student concerns or difficulties.
• Complete progress reports on children for each semester and prepare a developmental portfolio for each child.
• Render basic first aid as and when necessary.
• Being responsible for the arrangement, appearance, decorations, and learning environment of the classroom.
• Attend all teachers meetings and professional development sessions, and participate on committees and activity teams as required. Attendance is mandatory.
• Work cooperatively with other staff/ teachers to ensure optimal benefit for children
• Display a positive attitude, work cooperatively with other staff members and assist new teachers with settling in to MindChamps PreSchool
• Other adhoc duties that might be required from time to time as assigned by your supervisor/the company.

We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 10 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

As a clinical research coordinator, you will be actively involved in coordinating clinical trial activities according to the study protocol and in compliance to the ICH Good Clinical Practice guidelines and the Health Products (Therapeutic Products) Regulations under the Health Product Act.

You will support and assist the Principal Investigator in the following trial related activities:

• Patient screening and recruitment,
• Monitoring subject’s compliance to their treatment and follow-up,
• Data collection and management including resolving data discrepancies,
• Coordinating the collection of biological specimens,
• Monitoring of adverse events and safety reporting,
• Maintaining and organising of investigator site files, preparation and submissions to the ethics committee and relevant local health authorities,
• Tracking of trial expenditures and timely invoicing.

Requirements:

• Degree in Life Sciences/Nursing
• OR Diploma in Nursing with minimum 6 years working experience as CRC
• 2 years of related working experience will be advantageous
• Excellent time-management and communication skills
• Able to work independently and as a team
• Detail-oriented and self-motivated
• Good grasp of MS Office applications

Lung cancer is one of the most common cancers in Singapore. There are many unmet needs of patients coping with lung cancer. Lung Cancer Education and Advocacy for Patients (LEAP) was launched in 2019 with the aim to educate, support and empower our patients. As the patients’ voices and experiences are integral to advancing lung cancer care, LEAP has set up a patient advocate council to keep educational and research efforts patient-centric, improve patient journeys and provide holistic care.

As the council increasingly engages the local, regional and international stakeholders, a patient advocate council manager is vital to its success. LEAP is looking for an experienced, nimble and enthusiastic advocacy manager, who can enable the council’s growth and amplify the impact of its initiatives.

Responsibilities:

• Engage and collaborate with a core groups of patient advocates to address critical issues and seek solutions relating to lung cancer care
• Build and manage strategic relationships with various local and international patient advocacy organisations, medical associations, industry partners and government bodies
• Foster patient centric focus in lung cancer research, education and care by enabling opportunities for patient participation and collaboration

Requirements:

• Degree in healthcare, business, marketing, health economics or closely related discipline
• At least 3 years of experience in relevant healthcare, pharmaceutical or advocacy field
• Prior experience in engaging patient organisations, pharmaceutical industry or government bodies is highly desired
• Excellent interpersonal and communication skills - able to engage with all levels of stakeholders
• Possess good organizational skills and a strong interest in finding solutions and improving health outcomes for patients
• Proactive, self-motivated with a solution-oriented mindset
• Expert command of language both written and spoken
• Keen passion for advocacy