Total 45,368 Customer Service job vacancies in Singapore

· Assist the Customer Service Manager to oversees the day-to-day operations of the warehouse, order tracking, operations and customer service.

· Coordinate warehouse operations (inbound processing, inventory, order fulfilment) and direct day to day activities of warehouse personnel.

· Keep the pulse of customer satisfaction

· Manage account/customer expectations

· Process customer orders and routings.

· Coordinate freight shipments and transport arrangement

· Import/export permit declarations and customs clearance

· Prepare billing.

· Perform other ad-hoc duties when assigned.

Job Qualification

· Possess at least Higher secondary/Pre-U/A level/College in Logistic/Transportation or equivalent.

· Preferred 2 Year(s) of working experience in the related field is required for this position.

· Required language(s): English, Mandarin

· Proficient in Microsoft Office applications (Outlook, Excel & Word)

· Custom Declarant -import and export permits an advantage

· Experience in managing sales, financial and corporate management.

The Digital Experience Support Lead is essential in ensuring the 24/7 availability, stability, security, and seamless support of APAC Digital Services delivered through the DDC Digital Towers.

This role demands a strategic mindset and close collaboration with cross-functional teams and stakeholders to establish and maintain well-defined processes and an up-to-date Support Matrix across all Digital Towers.

The responsibilities include overseeing a range of services such as DXP, SAP, ERP, VMS, Incadea, among others, covering both the digital front-end and backend operations.

Job role and responsibilities:

• Support Matrix Management: Develop, maintain, and regularly update a comprehensive Support Matrix for all Digital Towers, ensuring strict adherence to established support processes and procedures.
• Service Oversight: Take ownership of designated services including DXP, SAP, ERP, VMS, and Incadea. Monitor and ensure the performance and reliability of both digital front-end and backend operations.
• Collaboration: Work closely with APAC Market Country Managers to gather feedback, and partner with the APAC Solutions Delivery Team to align support strategies with Global Platforms based on project requirements.
• Issue Resolution: Lead the resolution of complex technical issues, ensuring timely and effective solutions. Provide guidance to support teams and escalate issues when necessary.
• Process Improvement: Continuously assess and refine support processes to enhance efficiency and effectiveness, identifying opportunities for automation and implementing improvements where applicable.
• Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on support performance and issue resolution.
• Documentation: Ensure that documentation for support processes, troubleshooting steps, and system configurations is accurate and kept up-to-date.

Skills and Experience required:

• Bachelor’s degree in a related field.
• Proven experience in a similar role, preferably in Digital Services, Finance or Business experience.
• Strong understanding of DXP, SalesForce, APIs, SAP, ERP, VMS, Incadea, and related technologies.
• Solid understanding of ITIL practices and familiarity with agile methodologies.
• Demonstrated experience in leading and managing teams, including setting goals, providing feedback, and promoting professional growth.
• Excellent problem-solving and analytical skills, with the ability to assess complex infrastructure issues and propose effective solutions.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver projects within scope and budget.
• Experience in collaborating with cross-functional teams.
• Knowledge of industry best practices in digital experience support.

Who are looking for:

• They will consistently collaborate, actively seeking and integrating business input while engaging all key stakeholders.
• They possess a genuine passion for fostering a culture of service excellence.
• Flexible and adaptable, this individual thrives in a dynamic environment, readily navigates ambiguity, overcomes setbacks, and focuses on finding solutions rather than dwelling on problems.
• A confident and articulate communicator with personal presence and gravitas, they will effectively influence, engage, and challenge others to gain understanding and commitment to their agenda.
• Energetic and engaging, they will be friendly and approachable, positively representing the Global IS Team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Service Coordinator / Sales Support

Working Day: Monday - Friday 8.30 am to 5.30 pm
Working Location: Near Pioneer MRT
Salary: $2600 – 3300

Job Duties:

• Attending to incoming calls.
• Planning and scheduling of outdoor service jobs for service technicians all over Singapore.
• Attending to customers on service jobs and complaints.
• Scheduling of daily delivery of goods to customers.
• Preparing sales/service quotations.
• Monitoring of customers' outstanding orders.
• Data entry for service job done.
• Filing, posting of invoices to customers.
• Others as and when assigned.

Job Requirement:

• With relevant working experience.
• With electrical/electronics background.
• Training Provided

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Summary & Benefits:
Supportive Management, Stable Organisation
AWS, Performance Bonuses & Variable Bonuses

No Weekends

$100 CASH Reward*!

Responsibilities:
Set up a stimulating and engaging learning environment for children.
Carry out routine care duties and responsible for classroom management.
Prepare developmental portfolio for children for each semester.
Maintain good partnership and communication with parents.

Requirements:
Infant Care Relevant Certificates (e.g. Higher Certificate in Infant Care OR Advanced Certificate in Early Years)

Candidates graduating from relevant course are welcomed to apply
Able to work well independently as well as within a team

We regret that only shortlisted candidates will be notified.
Interested candidates please send your updated resume to [email protected] or whatsapp 89223320

Facebook: Preschool/Childcare Jobs in Singapore

Telegram: https://t.me/preschooljobssg

Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Operations Executive [Airfreight]

Working Day: Monday - Friday 9 am – 6 pm / 10 am – 7 pm
Working Location: Changi Airfreight Centre
Salary: $2200 – 2800

Job Description

• Daily Operations for Air Freight
• Execute full set of AWB/BL / Import/Export Custom Clearance / Invoicing / Verification of vendor costings / Sending pre-alerts to oversee offices/agents etc
• Coordinate bookings of Air cargo with partners & vendors
• Arrangements of cargo collection and deliveries with transporters/hauliers
• Timely response for all enquiries with accuracy
• Communicate and coordinate with each stake holder for efficient execution of shipments
• Managing Warehouse – Forklift usage
• Any other duties as assigned by management.
• Any other duties as per requirement and assigned

job Requirements

• Minimum 3 to years of working experience handling Air Freight Operations and documentations
• With Diploma in Logistic / Supply Chain is preferred
• With forklift license is preferred
• Proficient in Microsoft office applications

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities

• Provide first level technical support to end-users on IT related issues.
• Perform hardware and software installations, configurations and updates.
• Create and manage user accounts.
• Report network interruptions and server outages.
• Monitor and maintain backup of critical IT systems.
• Maintain inventory of hardware and software assets.

Job Requirements

• Diploma or equivalent in IT or related fields.
• Able to work independently or in a team with good interpersonal skills.

• Working Days: 5 Days, Monday to Friday
• Working Hours: 8.30am – 6pm
• Location: Bukit Batok, West Region
• Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies

Responsibilities:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Services required are set out as follows:

• Handle front desk duties which includes attending to all enquiries i.e.

phone, emails and walk-in guests, visitors and students.

• Assist with the dissemination of daily relief planning arrangements and

instructions to teachers and relief teachers;

• Manages packing and distribution of collaterals from MOE and other

agencies;

• Attend to sick and injured students, calling parents where necessary;

• Open and record in-coming mails, and distribute to respective

recipients;

• Manages the updating of staff pigeon-hole if there is staff movement;

• Assist in P1 registration and administration matters;

• Prepare/pack exam materials (writing pad and OAS forms);

• Perform general filing and data-entry tasks;

• Assist AE/CSO with issuance of financial assistance letters, where

necessary;

• Provide logistical and admin support for school events; and

• Any other administrative duties when required

Responsibilities:

• Supporting the Ops Manager and cross-functional teams, coordinating and planning clinic activities, utilization of manpower and resources, to ensure cost efficiency, effective management, and smooth daily operations of the clinic.

• Support the implementation of new initiatives such as Healthier SG, Social Prescribing and Age Well SG and support the drive to achieve service excellence and continuous improvement.

• Oversee administrative activities like staff scheduling, patient flow, inventory management, and facility management, and be involved in planning and implementing strategies, proposals, and activities to improve work processes, and work collaboratively with clinical, nursing, allied health professionals, diagnostics, and other service departments within the polyclinic.

• Opportunity to collaborate with team members across other workgroups, polyclinics or HQ, focusing on manpower planning, training and development, digital and service transformation, policy and workflows, new polyclinics development, and emergency planning.

Requirements:

• Degree in any field

• Strong interpersonal and communication skills in both oral and written.

• Possess good critical thinking and problem-solving skills.

• Minimally 1-years prior working experience.

• Preferably someone with prior operations management experience. Advantageous if already have prior healthcare experience / staff management experience.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Shirley Pamela Awah
Registration Number: R2196979
MCI Consulting Pte Ltd.
EA Licence No: 13C6730

You will be responsible for the provision of pharmaceutical care at our outpatient pharmacy. Your duties include counselling and dispensing of medication, teaching and providing information on medication to patients, their caregivers and other healthcare workers as well as assist them in the administration of medication. You will also need to help identify, resolve and prevent medication-related problems and ensure accurate and timely distribution of pharmaceutical items. In addition, you will be required to participate in corporate quality improvement projects.

Requirements:

• Degree in Pharmacy or equivalent, recognised by the Singapore Pharmacy Board for registration
• Relevant experience in a hospital setting environment will be advantageous but not essential as on-the-job training will be provided
• Candidates with experience will be appointed at a senior level
• Documented proof of :
• (i) Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity ; and
• (ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment
• We regret that only applicants who have been fully vaccinated for Covid-19 (according to MOH’s definitions) will be considered due to exposure risk

The Department of Cardiac Radiology at NHCS offers a comprehensive range of radiological examinations including general radiography, cardiac and vascular interventional imaging, and multi-slice computed tomography (CT) cardiac imaging.

As a Radiography Associate, you will assist radiographers with pre- and post- procedure preparation, including briefing patients about the clinical, ethical and legal responsibility, as well as helping to position patients for the radiographic procedures.

Requirements:

· Radiography qualifications recognised by the Singapore Allied Health Professions Council (AHPC)

· Documented proof of:

Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act.

Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement

• Document and review current processes to identify areas for improvement
• Develop and implement streamlined processes to enhance efficiency
• Conduct training sessions to support the adoption of new processes
• Provide project management and administrative support
• Ensure timely completion of assigned tasks and projects
• Collaborate with teams to reduce waste and improve operational effectiveness

Requirements:

• Minimum of 1 year of experience in parts services process improvement role.
• ERP knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Working Hours: Mon--Fri : 0830-1730hrs , Alternate Sat: 0830-1230hrs

(but need to OT often till like about 7.30pm if there is waiting customer)

Benefits： OT pay applicable, Bonus x 2 per year


Job Duties / Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers’ needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers,
• contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to Supervisors
• Performs ad hoc duties as assigned by Supervisors

Required Experience

• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• Relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:72NDtYG9

Working Days: 5 days across Monday to Sunday
Working Hours: 44 hours a week

Duties:
- Facilitate smooth check-ins and check-outs for guests.
- Deliver exceptional front desk services to ensure guest satisfaction.
- Efficiently assign rooms and handling administrative tasks.
- Process guest payments with attention to detail and professionalism.
- Collaborate with bell service and staff management to ensure seamless operations.
- Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.
- Accommodating both general and unique requests to enhance the guest experience.
- Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Applicants who possess the relevant experience or interest are most welcome to apply.

For quicker response, you may WhatsApp 83990294 in the following format.
Position Applied:
Name:
Residential Area:

Only shortlisted candidates will be notified.

Lau Zi Xian | R2199216
HRnet Ventures Pte Ltd | 24C2435

Industry: Heavy Vehicle
Location: Senoko
Working Hours: 5.5 Days (Alternate Saturday)
Basic Up $2600 + standby allowance + OT + AWS + VB (around 2 months)

Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to Supervisors
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Min O Level
• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• At least 1 year relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills
• Job Reference: L77486WX

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

PlayFACTO School is dedicated to being the learning partner of choice through our academic-focused, student-centric programmes rooted in the space of positive education to ensure that every child flourishes. We are constantly seeking like-minded individuals who believe in our mantle and possess the strength of character and burning passion to groom the next generation of leaders.

Start your rewarding career with us!

Roles and Responsibility (Student Care Teacher) :

• Provide emotional support, conflict resolution, and positive reinforcement.
• Execute PlayFACTO character development programs and engaging activities to students.
• Supervision primary school children (primary 1 to 6) to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre
• Regular liaison with parents and guardians regarding children’s progress and behaviour
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

Requirements (Student Care Teacher) :

• Minimum requirement of a Diploma
• Prior working experience in a relevant role, preferably at the primary level, is an advantage
• Demonstrates exceptional work ethics and maintains high integrity.
• Displays a positive attitude when encountering challenges.
• Passion for working with children and fostering their love for the learning process

If you are a dedicated, enthusiastic individual seeking an opportunity to ignite learners' minds and embark on an exciting career, we would love to hear from you! We look forward to welcoming you to our PlayFACTO School family!

Please apply and include in your resume your educational and working background, details of your last work experience and 1 referee.

Only short-listed candidates will be notified for interview.

Client Background:

Our client is a prominent player in the Lift & Escalator Service Industry, known for their commitment to innovation and excellence.

Overview:

Join a leading Lift & Escalator Service provider as a Sales Engineer (New Sales) and drive new business growth through strategic initiatives and client engagement.

• Position: Sales Engineer (New Sales)
• Industry: Lift & Escalator Service
• Employment Type: Full-time
• Location: East, Singapore
• Working Hours: 5 days, Monday to Friday, 8:00 a.m. - 5:45 p.m.
• Remuneration: Up to $4,000 Monthly Base Salary + Annual Wage Supplement (AWS) + Variable Bonuses

Job Responsibilities:

• Sales Acquisition: Contribute to departmental sales objectives by acquiring new clients through proactive sales efforts.
• Client Engagement: Engage with potential clients to understand their needs, prepare accurate quotations, manage tender submissions, and negotiate contracts.
• Sales Activities: Manage sales activities such as presentations, site surveys, and project management for new client acquisitions.
• Customer Relationships: Maintain strong customer relationships, providing regular updates on project progress and ensuring customer satisfaction.

Requirements:

• Experience: Minimum of 3 years in B2B sales within construction or engineering sectors, focusing on new client acquisition.
• Education: Bachelor's degree, Post Graduate Diploma, Professional Degree, or Diploma in Engineering.

Why Join?

• Career Growth: Opportunity to advance in a dynamic industry with ongoing training and development.
• Competitive Benefits: Enjoy a comprehensive salary package with performance-based bonuses.
• Team Collaboration: Work alongside a supportive team dedicated to excellence and innovation.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Poon Weng Teik (Wilson) | EA Personnel License: R1657737

We are a flexible plastic packaging manufacturing company located in Woodlands, Singapore. We are looking for a Customer Service Coordinator to join our team.

Responsibilities

• Record quotations into accounting system.
• Plan and process customer orders.
• Check data accuracy for orders and invoices.
• Provide support for sales team.
• Checking and process job orders to ensure appropriate production processes used.
• Serve as a point of contact for customers with queries about products, orders and deliveries and provides support for salesman.
• Liaise with supplier for follow up on jobs.
• Weekly reporting – weekly incoming sales, monthly incoming and outgoing sales.

Requirements

• At least "N" or "O" Level or equivalent
• Knowledge of SQL Accounting System will be an added advantage
• Customer-oriented and a team player
• Proactive, a fast learner and able to work independently
• Good communication and interpersonal skills
• Bilingual in English and Chinese

Salary range: SGD 2,200 - 2,400

5-day work week Monday to Friday from 8.30 am to 5.00 pm

Service Technician

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

The Services required are set out as follows:

• Provide front-line customer service such as manage telephone calls and walk-in queries from students and parents.
• Mail/Email Management such as distribution of incoming and outgoing mail/email.
• Assist in administrative duties such as data entry, data collation, goods receiving and printing of certificates
• Provide manpower support during ad-hoc school activities
• Filing of documents
• Sorting and distribution of materials to teachers & students
• Attend to students who are not feeling well, late comers and early dismissal
• Administering basic First Aid to students
• Receive and verify documents of Financial Assistance Scheme applications and Bursary applications
• Carry out any other administrative duties assigned by School Leaders and Administration Manager

Qualifications:

• GCE ‘O’ or relevant Office Skills Certificate or its equivalent
• Preferably with relevant experience in secondary school environment
• Customer service oriented with good interpersonal and communication skills
• Proficient in MS Office skills & use of IT systems.
• The contract staff must be a Singapore Citizen or Permanent Resident

Location: Northbrooks Secondary School, 585 Yishun Ring Road, Singapore 768692
Contract Duration: 1 January 2025 to 31 December 2025

Working Hours:

• Monday to Friday: 8:00 AM to 1:30 PM (inclusive of a 30-minute lunch break).
• No work required on Saturdays, Sundays, or public holidays.

Key Responsibilities:

Maintenance and Repairs:

• Perform minor repair works around the school as needed.
• Support basic maintenance activities, including minor decorative work.

Eco-Learning Support:

• Assist staff with projects and tasks related to eco-learning programs and recycling art activities.

Office Support:

• Operate and maintain basic office equipment and materials.

Ad-hoc Duties:

• Undertake additional or ad-hoc duties as assigned by the school authorities.

Qualifications and Skills:

Minimum Requirements:

• Preferably 3 years of relevant experience in school operations.
• Must be a Singapore Citizen or Permanent Resident.

Skills:

• Proficiency in basic repair and maintenance work.
  Ability to operate basic office equipment.
• Strong communication skills and the ability to support school staff effectively.
• A proactive attitude and the capability to handle additional duties as needed.

Clinic Assistant | Receptionist & doctor Support |Up to $2.8k | 5 Days | Multiple locations

Working Location: Marine Parade (5.5Days) , Bishan (5days) , Orchard (5 Days)
Working Timing: Mon – Fri (9am-5pm), Only Tue & Fri need to work till 7pm
Starting Salary: $2,500 -$2,800 (Based on Experience)

About Us:
We are dedicated to providing exceptional Vision Care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Key Responsibilities:
Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
  Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.
  Manage emails and Whatsapp Hotlines enquiries.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Qualifications:

• Minimum O-Levels Certification
• With Relevant Experience
• Able to support different outlet when needed
• Proficiency with office software and basic medical equipment.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma holder
• Only Singaporeans might apply
• Prior working experience in Call Centre roles handling HR professionals/manager
• Travel in Singapore to do face-to-face survey
• Proficient in Microsoft Excel
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Benefits Summary

• Location: Central

Job Responsibilities:

• Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems
• Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems
• Escalate cases that do not fall within FAQs to the relevant and correct parties. Follow-up on outstanding cases and perform call-backs to customers if necessary
• Consistently deliver excellent quality service to our customers to achieve customer satisfaction
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Data entry and other ad-hoc duties assigned

Requirements

• Good communication and interpersonal skills
• Proficient in Microsoft office applications
• Customer service experience preferred

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chua Pei Jie (Emily)

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)