Total 47,123 Customer Service job vacancies in Singapore

Job Responsibilities:

• Supervising residents daily, managing their welfare, discipline, and adherence to institution standards.
• Providing support during emergency situations.
• Implementing Trauma-informed practices in daily interactions.
• Ensuring the safety and security of premises through body and property checks, security patrols, dormitory inspections, and conducting urine tests when necessary.
• Managing and addressing the daily living needs of residents in the Hostel.
• Establishing positive relationships with residents.
• Participating in task forces to assist and execute required tasks.

Job Requirements:

• Capability to work night shifts.
• Independence, resourcefulness, and responsibility.
• Firm commitment to upholding standards and responsiveness in dealing with individuals.
• Strong communication and writing skills.
• Proficiency in MS Word, Excel, and similar tools.

Mon - Thu: 8.30am - 5.30pm | Fri: 8.30 - 5pm

Redhill

$2,500 - $3,500

Responsibilities:

• Handle day to day operations and transaction in the forwarding area
• Arrange bookings for shipping documents e.g.shipping orders, shipping notes, B/L etc
• Ensure timely dispatch of shipping documents

Requirements:

• At least 1 - 2 years of relevant experience

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Your Role and Responsibilities

• Develop and optimize continuous integration and continuous deployment pipelines to ensure rapid and reliable software delivery
• Implement and optimize monitoring tools to proactively detect and resolve performance issues, ensuring high availability and consistent system performance.
• Lead incident response strategies, including troubleshooting, root cause analysis and implementing preventive measures to avoid future occurrences
• Communicate effectively with stakeholders across teams within department and different departments to align DevOps strategies with business goals and ensure smooth project execution
• Continuous research and implement new technologies and methodologies to drive improvements in infrastructure deployment, scalability and the software development process

Required Technical and Professional Expertise

• 2 to 5+ years of hands-on experience in DevOps, software development or system operations.
• Proficient in scripting languages such as Python
• Extensive experience with CI/CD tools like Jenkins, GitLab CI
• Strong background in Linux/Unix Administration
• Expertise in using containerization & orchestration tools such as Docker, Kubernetes or OpenShift.
• Experience with infrastructure as code tools such as Terraform, Ansible or Puppet.
• Strong understanding of cloud services (AWS) and managing hybrid cloud environments

Job Description

Responsibilities

• Provide customer support and build relationships with customers during field visits.
• Manage on-site installation, repairs, maintenance and diagnose errors and technical problems and finding solutions for the installed equipment.
• Produce service reports.
• To be an active team player.

Requirements

• 3 years' experience in field servicing.
• Experience preferably in the repair and servicing of refrigeration systems and compressed air related equipment.
• Being familiar with hands-on installation and removal of valve and pipe fittings is an advantage.
• Ability to troubleshoot, test repair and service equipment.
• English literacy.
• Minimum qualification professional certificate (NiTEC) / technical diploma in mechanical / electrical / mechatronic engineering.

Company’s Profile:

Established for over 35 years, they are a specialist institute in providing quality Chinese Language education for children. Aside from the traditional forms of teaching, they cultivate interactive teaching in their curriculum by stimulating childrens’ sense of sight, hearing and touch. They have also been voted as the top choice by parents under Forbes for their excellent results.

Locations available: Hougang OR Choa Chu Kang OR Tampines

Job Responsibilities:

• Handle and process all enrolments and registration
• In-charge of school fees collection
• Handle & follow-up on customers’ enquiries
• Assist in daily school operations

Requirements:

• Relevant customer service experience and enjoy interacting and communicating with children and parents
• Fluent in Mandarin to communicate with Mandarin-speaking parents and customers enrolling their children into this Chinese language school
• Able to commit to working on weekends

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Role Descriptions:

• Support the day-to-day business operations of the retail store

• Exhibit animal husbandry knowledge to address customers' requirements regarding the care and well-being of live animals.

• Maintain and convey detailed and specialized Pet Care Product knowledge to address customers’ requirements.

• Assist and advise customers on their concerns pertaining to pet care and recommend solutions such as proper usage of drugs, health supplement and pet care supplies based on indications and needs

• Execute selling strategies to complete sales of products and services to the satisfaction of customers.

• Manage customer loyalty and retention programs to foster long-term relationships with customers

• Manage receipt and storage of merchandise, and monitor stocktaking policies and procedures for continual improvements

• Manage policies and practices regarding the care and maintenance of animal habitats in compliance to AVS guidelines

• Support and assist in ad-hoc / periodic stock-take and/or stock-count exercise when required

• Ensure the well-being of pets at retail store and be a technical mentor specialist to other team members to improve knowledge on animal husbandry to address customers' requirements

• Adhere to all the retail SOP, company’s policies, processes and procedures

• Monitor and manage after-sales service, customer exchanges, returns and refund with respective departments or suppliers

• Receive and check stocks including live animals with proper documentation

• Feedback to Area Supervisor on customer needs or operations matters

Role Requirements

• Diploma/Degree in Vet or Nutrition related.

• Good customer service, communication and presentation skills

• Able to commit to retail hours.

General Target Incentives Pay up to $310

Gamification Incentive for top stores of up to $160

Benefits: Medical Reimbursement, Health Insurance, Quarterly Meal Allowance, Team Bonding, Long Service Award, Staff Purchase Discount, Company Uniform Provided, etc

We regret that only shortlisted candidates will be notified.

1- 3 months' Temporary Contract (Renewable)

Responsibilities

• Attends to the basic needs of children from 2 months to 6 years old
• Works together with parents in assessing children’s developmental growth
• Ensures children’s safety & well-being while under the centre’s care
• Implements centre’s programmes and new initiatives

Requirements

• Trained Teacher: DECCE-T / ACECCE / ACEY / HCIC / FECCE

Locations

• North/North west: Yishun, Woodlands, Yewtee, Jurong West
• East/North east: Eunos, Hougang, Buangkok, Bedok North, Pasir Ris

Working Hours

Monday to Friday: Rotational shift or fixed hours (to be advised based on centre's needs)

Centre operates from 7am to 7pm (Monday to Friday).

Salary

Trained Teacher: $13 per hour and above

*Receptionist cum Barista - UP $3K!*

*Working hours : 1pm – 9pm, anyday 5 - 6 days Mon – Sun*

*Job Description:*

• Welcome and serve high-value clients at Coffee and Smoothie Bar
• Prepare and serve espresso-based coffees, smoothies, teas, shakes, protein bars, and bottled drinks.
• Ensure excellent client experiences by greeting them warmly, following recipes precisely, and maintaining cleanliness.
• Manage daily stock levels, uphold sanitation standards, and assist with client check-ins and payments.

*Job Requirement:*

• Good 1-2 years of experience as a Receptionist in the same / relevant industry.
• Ideally to have prior experience working in coffee outlets or as a barista.

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• Provide skilled nursing care at patients' homes under physician direction.
• Assess patient needs and develop care plans.
• Administer medications and treatments.
• Monitor patient health and vital signs.
• Educate patients and families on disease management.
• Coordinate with healthcare team for comprehensive care.
• Document patient progress accurately.
• Ensure compliance with standards and regulations.
• Maintain patient confidentiality.
• Handle medical emergencies promptly.
• Communicate effectively with patients and families.

Requirement:

• Palliative / Home Care / ICU / ED Trained ( Min 5 years )
• SNB and BCLS Valid

Additional Info :

• 5 days, 8.30 – 5.30pm Office Hours (No on call)
• One day they will be covering 3-4 homes depends on the patient loads

All qualified applicants, please click on “APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

• To organize, schedule, and carry out inspection tasks on both recently installed and current equipment as part of maintenance agreements.
• Help the manager or senior engineer with any technical questions regarding the machinery.
• Conduct inspections on recently installed and maintenance-related equipment.
• Attend to equipment malfunctions that affect performance and safety.
• Developing and putting into action fresh strategies to enhance equipment performance
• Examine and report any equipment malfunctions that you find.
• When designated by a senior manager, serve as a member of the calibration committee and make sure that every instrument in the department is correctly calibrated and documented.
• Aid in the technical training of departmental subordinates
• Any additional tasks that a superior assigns

Requirements

• Fresh Candidates may be considered for this role
• Diploma or Degree in Electrical Engineering
• Candidates with background in lift industry will be highly advantageous
• Candidate with Triple E certification is preferred

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Work Location : Dover

Work Hours: Mondays to Fridays: 8:30am to 5:00pm, inclusive of 1-hr lunch break

contract Period: 1 jan 2025 to 31 Dec 2025

Job Responsibilities:

· Provide service in photocopying, printing, collating, binding and making of booklets;

· Ensure the general cleanliness of the Printing Room and the Printing Store Room;

· Operate and maintain office equipment, such as photocopiers, duplicators, and collators, in the Level 1 and Level 2 printing rooms;

· Provide administrative support to the General Office, including tasks like counter duties, answering phone calls, filing, and assisting with school events.

Job Requirement

· Know how to operate photocopiers, duplicators & collators

· 2 years of experience in printing and administrative work

· 2 years of experience working in a school environment

22C1322

R23115755

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Customer Service Executive to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage all export-related inquiries.
• Coordinate with shippers for collection and export tasks.
• Work with sales and destination offices for air approvals and rate agreements.
• Collaborate with the finance team for COD payments and credit limit issues.
• Coordinate with Vendor Management for collection arrangements.
• Work with Air Freight Planner on flight schedules.
• Liaise with the import team for re-export shipments.
• Handle export permit applications with the Permit Department.
• Coordinate with the warehouse for cargo handling, including acceptance, release, sorting, and packing.
• Manage external vendors for DG packing, crating, and fumigation services.
• Provide shipping instructions to the export operations team.
• Support the Manager with daily operations, team queries, departmental projects, and new account setups.

Requirements:

• Min Diploma with 1 - 2 years in Air Freight Operations experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our Client, various healthcare MNCs and Public healthcare organizations are currently on a lookout for a patient service assistant at various locations.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

A Patient Service Associate will facilitate patients' journeys through the various service points in our clinics and provide strong support to our clinicians in delivery of quality care to our patients.

Responsibilities include:

· Patients’ registration

· Appointment scheduling

· Handling patients’ general enquiries

· Screening of patients' general condition

· Referral, checkout and administrative duties.

Requirements:

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: PSA - Leon)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Our client provides short/long term lease of commercial & specialised vehicles, material & container handling equipment.

Benefits:

• Additional Incentives (at least $1000 extra)
• AWS + PB (at least 2 months of bonus)
• Transport Provided at Outram Park MRT

Job Scopes:

• Carry out daily detailing operation which include delivery of open rental, replacement vehicles and close rental vehicles with utmost professionalism.
• Most times there will be a replacement vehicle issued to the customer otherwise, traffic team will arrange for an alternate mode of transportation, be it another colleague picking him up or would arrange for taxi pickup
• Carry out rotational breakdown vehicle duties and carry out on site repairs (minor repairs i.e. replacing tires, replacing batteries).
• Carry out ad-hoc detailing when assigned.
• Job training will be provided.

Requirements:

• Class 3 (must have)
• Able to drive manual and auto transmission vehicles
• Able to change tyre and jump start vehicle
• Willing to carry out rotational 24/7 breakdown shift duty
• Relevant experience in car rental industry advantageous

Submit your resume (Word format) to [email protected] or, Text wa.me/86474090

Talents@Work Pte Ltd (21C0501)

Lin Shu Shu (R22109227)

Responsibilities:

• Develop tools to improve data flows between internal/external systems and the data lake/warehouse.
• Work with stakeholders to understand needs for data structure, availability, scalability, and accessibility.
• Build robust and reproducible data ingest pipelines to collect, clean, harmonize, merge, and consolidate data sources.
• Understanding existing data applications and infrastructure architecture
• Build and support new data feeds for various Data Management layers and Data Lakes
• Support migration of existing data transformation jobs in Oracle, and MS-SQL to Snowflake.
• Lead the migration of the existing data transformation jobs in Oracle, Hive, Impala into Spark, Python on Glue etc.
• Develop and maintain datasets and improve data quality and efficiency.
• Lead Business requirements and deliver accordingly.
• Collaborate with Data Scientists, Architect and Team on several Data Analytics projects.
• Collaborate with DevOps Engineer to improve system deployment and monitoring
• process.

Required Qualifications:

• Bachelor’s Degree in Computer Science or in related majors.
• At least 5+ years of experience in data warehousing using RDBMS and Non-RDBMS databases
• At least 3+ years of experience in handling support & production issues.
• Professional experience working in an agile, dynamic and customer facing environment.
• Must understand distributed systems and cloud technologies (AWS).
• Good to have experience with large scale datasets, data lake and data warehouse technologies such as AWS Redshift, Google BigQuery, Snowflake etc.
• Must have experience in ETL (AWS Glue), Amazon S3, Amazon RDS, Amazon Kinesis, Amazon Lambda, Apache Airflows, Amazon Step Functions.
• Experience with full SDLC lifecycle and Lean or Agile development methodologies.
• Knowledge of CI/CD and GIT Deployments.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Scope:-

1. Teaching English, Chinese or Higher Chinese subjects at the Primary or Secondary school level.

2. Lesson planning, delivery and marking of assignments.
3. Student care duties.
4. General administrative work.

5. Training provided.

Requirements:-

1. A-level/poly students waiting for University admission or Undergraduates are welcome to apply.
2. A or B for O-level English/Chinese.

3. Passionate about teaching and able to engage and motivate students.
4. Strong communication and interpersonal skills.
5. Candidates must be able to work on weekends.

6. Candidates must be willing to commit at least one academic year. A service certificate will be awarded after a year of service.

We are located a 3-minute walk outside Marymount MRT (1 station from Bishan MRT).

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

- Permanent

- Up to $3,000

- Multiple locations

- Working hours: Based on roster

Job Responsibilities:

• Prepare lesson plans with objectives and learning outcomes that will engage children and to meet varying needs and learning styles of children.
• Plan and prepare class projects, field trips and other experiential activities.
• Develop and shape children’s character and moral values.
• Responsible for the upkeep of classroom and centre’s environment.
• Participate in event management as well as marketing and sales activities.
• Build and maintain relationships with parents.

Period:

• Permanent

Working Hours:

• Working hours: Based on roster

Salary:

• Up to $3,000

Location:

• Multiple locations

Requirements:

• Possess at least Diploma in Early Childhood Education (ECH) or Diploma in Child Psychology & Early Education (CPEE) or Diploma in Early Childhood Studies (ECS) or Diploma in Early Childhood Development & Education (ECDE) or Higer NITEC in Early Childhood Education
• Creative and inspiring.
• Good communication and interpersonal skills.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description & Requirements

Job Description for Senior Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

· Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

· Performed Desktop Support services to users

· This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

· Perform imaging/re-imaging

· Perform asset inventories

· Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

· Updates Incident records

· Creates and updates work instructions (where necessary)

· Document standards and procedures (where necessary)

Requirement

· Min. ITE/Diploma graduate with 3 years experience in desktop support

· Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

· Clear Spoken & Written English.

· possess at least one (1) of the following certifications or their equivalent:

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Administrator Associate; and
• Microsoft Certified: Azure Security Engineer Associate.

· Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

· Demonstrate knowledge in the support of workstations, and related components

· Good verbal and written communication skills

· Good coordination skills

· Ability to prioritize effectively and work with a sense of urgency

· Effectively communicates with teammates and managers

Purpose of Role:

Provide administrative and operational support for company transport, dormitories and admin related matters.

Responsibilities:

Manage company's bus transport system for both permanent employees and foreign workers

• Manage number of buses for ferry service of foreign workers
• Handling of daily feedback on bus transport matters
• Management of ad-hoc bus requests

Taxi Services and Claims

• Management of taxi vouchers
• Management of monthly taxi billing and claims
• Follow up on resolving of unverified taxi claims

Telco Lines Requirements and Billings

• Management of Telephone line
• Telephone-local calls (Extention)
• Handphones / SIMs card
• Fax expenses
• Switchboard call-(Local) & -(Overseas)
• Postage & Couriers

Manage company's dormitories, housing of foreign workers, oversee foreign workers well-being and other related matters with dormitories

• Management of Dormitory status
• Updating workers movement status
• Follow up on Maintenance and Repairs status for dormitories
• Carry out House Keeping inspections
• Carry out fact findings and follow ups on workers offences at dormitories

Admin Matters

• Payment of newspapers subscriptions
• Assist in organizing of Ceremonies and Events
• SAP administrative matter on SE / SA & Kofax request
• Follow up on resolving any issues pertaining to HR / Admin matters

Requirements:

• NTC or Diploma in any field of studies
• Proficient in MS Word and Excel
• Knowledge of SAP will be advantageous, but not a must
• Comfortable entering into dormitories to liaise and interact with workers on resolving workers related issues
• Able to work independently to find out information in order to resolve work and admin issues
• Able to interact and liaise with both internal and external stakeholders, including senior management staffs and external contractors
• Possess patience to find out about internal organizational workings, work cultures and their effects on different departments and processes
• Able to anticipate or foresee impact of decisions/information from authorities or company management on own area of responsibilities, with ability to recognize linkage and synergies between departments and stakeholders (internal and external)
• Able to climb up levels of staircases in office buildings, yards and dormitories
• Able to respond to emergency calls outside office hours

Other Information:

• Location: Benoi Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am-5pm

- 1 Year Contract (Renewable)

- Monday to Friday (8am to 5.30pm)

- Changi Naval Base (Shuttle Service Provided)

- Up to $3500 + VB

Job Description:

1. Perform maintenance tasks onboard vessels (mainly in harbour)
2. Perform maintenance works onboard vessels in shipyard occasionally
3. Perform maintenance works on shore-based systems
4. Perform defect troubleshoot till module/card level onboard vessels or shore-based systems
5. Perform repairs to modules and PCBA in workshop
6. Perform installation/removal work for equipment/systems
7. Perform refurbishment of electronics unit/assemblies
8. Perform technical admin work including quotations, closing jobs, service reports, etc.

Period:

• 1 Year Contract (Renewable)

Location:

• Changi Naval Base (Shuttle Service Provided)

Salary:

• Up to $3500 + VB

Job Requirements:

• Diploma/Degree on Electronics Engineering/Telecommunication Engineering/ Digital and Network Engineering/ Mechatronics Engineering/IT/Software
• Aerospace Engineering certifications with Electronics Engineering modules may also apply
• RSN maintenance training certifications would be considered
• Working knowledge and experience working in on-board commercial and military vessels on Communications and Electronics systems
• Window or Linux OS administration (installation and troubleshooting) experience
• Working knowledge and experience on computer systems
• Understanding maintenance regime and basic experience in troubleshooting system till card level.
• Training would be provided if necessary
• Good interpersonal skill
• Good teamwork and discipline

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House #19-01, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Responsibilities:

• Reply email, answering telephone calls & enquires;
• Register data entry to a computerized system login the orders number.
• Coordinate the orders form for the production logistics
• General administration includes filing
• Any other duties as assigned when required

Salary:

• Up to $2,600

Working hours:

• Mon to Fri 9am to 5.50pm

Location:

• Sin Ming Lane (Nearest mrt Upper Thomson)

Requirements:

• Minimum O level or equivalent
• Proficiency in Microsoft Office
• Good command of both written and spoken English
• Able to work independently with minimum supervision
• Able to start work on short notice preferred
• Training and guidance will be provided

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R23117747)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Key Responsibilities:

• Service Delivery Management: Oversee daily service operations and ensure timely and effective service delivery. Develop and implement service standards and procedures. Monitor and evaluate service performance metrics. Ensure compliance with company policies and industry regulations.
  
• Team Leadership and Development: Lead, mentor, and develop the service team to enhance their skills and performance. Conduct regular performance reviews and provide feedback and coaching.
  Facilitate training programs to improve service delivery and customer interaction skills.
  
• Customer Relationship Management: Handle escalated customer issues and complaints to ensure resolution and satisfaction. Maintain strong relationships with key clients and stakeholders. Gather and analyze customer feedback to identify areas for improvement.
  
• Operational Efficiency: Identify and implement process improvements to enhance service efficiency and effectiveness. Manage the allocation of resources to meet service demand and optimize productivity.
  Monitor service costs and develop strategies to reduce expenses without compromising quality.
  
• Reporting and Documentation: Prepare and present regular reports on service performance and key metrics.
  Maintain accurate records of service activities, customer interactions, and team performance.
  Ensure proper documentation of processes, procedures, and compliance requirements.
  
• Collaboration and Communication: Collaborate with other departments to ensure seamless service integration and support. Communicate effectively with team members, customers, and stakeholders.
  Participate in cross-functional meetings and projects as needed.
  

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience as a Service Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Proficiency in using service management software and tools.
• Strong analytical and problem-solving abilities.
• Customer-focused mindset with a commitment to delivering high-quality service.

Preferred Qualifications:

• Master’s degree in Business Administration or a related field.
• Industry-specific certifications (e.g., ITIL, Six Sigma).
• Experience in [specific industry or field relevant to the company].

Working Conditions:

• Full-time position with occasional need for overtime or weekend work.
• Office environment with regular interaction with customers and team members.
• Some travel may be required to meet with clients or attend industry events.

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Our client is one of the world's largest manufacturers of hydraulic mobile cranes, and it has a wide product range.

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Role and Responsibilities

• Develop and optimize continuous integration and continuous deployment pipelines to ensure rapid and reliable software delivery
• Implement and optimize monitoring tools to proactively detect and resolve performance issues, ensuring high availability and consistent system performance.
• Lead incident response strategies, including troubleshooting, root cause analysis and implementing preventive measures to avoid future occurrences
• Communicate effectively with stakeholders across teams within department and different departments to align DevOps strategies with business goals and ensure smooth project execution
• Continuous research and implement new technologies and methodologies to drive improvements in infrastructure deployment, scalability and the software development process

Required Technical and Professional Expertise

• 2 to 5+ years of hands-on experience in DevOps, software development or system operations.
• Proficient in scripting languages such as Python
• Extensive experience with CI/CD tools like Jenkins, GitLab CI
• Strong background in Linux/Unix Administration
• Expertise in using containerization & orchestration tools such as Docker, Kubernetes or OpenShift.
• Experience with infrastructure as code tools such as Terraform, Ansible or Puppet.
• Strong understanding of cloud services (AWS) and managing hybrid cloud environments
• Min 4 to 7 years experience

Interested candidates, please send in your resume to: [email protected] or click "Apply Now"

We regret to inform that only shortlisted candidates will be notified.

Tan Yueh Hua, Karen

People Profilers Pte Ltd

EA License Number: 02C4944

Registration Number: R1658726