Total 6,906 Customer Service job vacancies in Tanah Merah, Harbourfront and Marina Bay, North East

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Job Descriptions

• Serving customers.
• Clear and turning table.
• Taking orders and cashiering.

Benefits

• Transport provided after midnight shift, tips split end month

Working hours

• Wed - Sat: 12pm - 3pm, 6pm - 12am
• Sun: 11am - 4pm
• mon and tues close

Bloomberg is the global leader in business and financial data, news, and insights. Using the power of technology, we connect the world’s decision makers to accurate information on the financial markets – and help them make faster, smarter decisions.

Within Workplace Operations & Supply Chain, through our services and applications, we provide an employee experience that drives innovation, collaboration, productivity, and transparency. Our Global Employee Operations Team is central to this effort by providing platinum support to more than 21,000 employees and more than 500,000 annual visitors in more than 170 state-of-the-art offices around the world! Our employees generate more than 320,000 service requests each year through a ticketing system that drives both human and automated services — from software download to a Desktop dispatch. We handle approximately 400+ software titles, as well as monitoring our entire corporate network that consists of 28,000 PCs, 50,000 screen displays and 120,000 network connections.

We're also a close-knit and hardworking team who rely upon a complex set of proprietary and third-party systems to deliver the services we provide; and those systems are the key to understanding where we are successful, and where we can develop.

What’s The Role:

We are looking for a Product Owner to drive our regional employee support strategy and execution as part of our team based in APAC. In partnership with our global Service Delivery Chief Product Owner, you will be accountable for developing the strategy and executing the delivery of all aspects of Bloomberg’s employee technology customer service experience within your region. You will be responsible for understanding the regional and global business landscape, communicating the vision, and supporting a customer service strategy that focuses on the employee technology experience with an emphasis on operational excellence.

Areas of focus include regional operational strategy and execution, support of the technology lifecycle, data analysis to support and influence knowledge governance, process documentation & automation at a global level, and more. You will bring creative thinking, knowledge of customer service and IT support industry best practices, and innovation to enhance process improvements and change. You'll also be leading an agile team to ensure results are delivered in adherence to performance KPIs and SLAs centered on an exceptional employee experience. In addition, you will demonstrate excellent communication skills to partner with our regional people leaders and other product owners across wider support groups to ensure maximum levels of employee experience are achieved for both our end users and the teams servicing them globally.

We’ll Trust You To:

• Deliver and share our regional customer service priorities and align strategic objectives
• Communicate the global and regional strategies and initiatives to stakeholders and teammates
• Through an agile framework, deliver on product increments, identify impediments, and take a proactive approach at finding ways to remove roadblocks
• Draft key objectives and results, strategies and apply the data for the operation to make business decisions balancing risks and benefits for overall good of the organization
• Collaborate with other internal groups such as CTO, Supply Chain, Facilities, Engineering, etc.
• Communicate with and manage stakeholders at all levels, flex style as needed to inform and influence outcomes
• Understand your stakeholders' priorities and how regional nuances need to be accounted for in the global vision
• Evaluate and partner with regional leaders to manage key performance criteria such as response and resolution times, first contact resolution rate, quality assurance and customer satisfaction scores, drive change where needed to deliver an exceptional employee experience
• Assess internal and external factors that can affect outcomes, leverage problem solving and influencing skills to ensure project plans are delivered on intent
• Understand industry trends in the customer service space to contribute to the user-experience strategy
• Promote team synergy among operational partners, stakeholders, and vendors
• Deliver thoughtful change management strategies and rollout of new products for your region in alignment with regional managers

You’ll Need to have:

• Bachelor’s degree or degree-equivalent qualifications
• Minimum 3 years’ experience in a technical or customer support and stakeholder engagement role in financial institution
• Demonstrated Experience and involvement in IT change management and root / cause analysis
• Experience working in a L1 support role in a 24*7 production environment within a global organization
• Experience in building and maintaining stakeholder relationships across functions, responding with empathy to understand customer’s needs
• Proven track record of time management, prioritization, and balancing needs in a complex environment
• Good communication skills and the ability to work both independently and collaboratively
• Strong analytical abilities with a passion for data and evidence-based decision-making
• Ability to combine human stories and needs with data insights to identify a compelling path forward
• Ability to work in diverse work cultures and comfortable with non-hierarchical organizations
• A thorough business acumen that combines process design, workflow optimization, product development, and operations to deliver successful outcomes
• Demonstrated continuous career growth within an organisation
• Proficiency in both written and spoken English

We’d Love to see:

• An innovator comfortable articulating a bold vision, creating a strategy around it and executing.
• A problem-solver who does not settle with the status quo, seeks to make things better, and is not afraid to make bold decisions in ambiguity
• A hands-on leader who builds transparency, values collaboration, holds self and team accountable, and can link what we do and why we do it to empower the team around them to think beyond specific tasks, understand the goal, and drive value for the business
• Experience in creating and advancing strategy, process implementations, and life cycle support of corporate PCs, laptops, and mobile devices
• Knowledge of various means of corporate device life cycle management such as DaaS
• Taking an innovative approach to spotting gaps and seeking opportunities to incorporate industry best practices and technology to enhance existing processes and workflow
• Experience in creating robust knowledge based articles that serve as self-help tools to both our internal support organization and external stakeholders

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

• Liasing with our external network team
• Monitoring network performance and addressing issues in a timely manner.
• Maintaining server hardware and software
• Performing routine maintenance tasks, such as system backups, updates, and patches.
• Providing end-user support for desktops, laptops, and mobile devices, including hardware and software troubleshooting, installation, and upgrades.
• Collaborating with internal teams and external vendors on complex technical issues
• Implement infrastructure improvements.
• Develop and document IT policies, procedures, and best practices.
• Conducting regular security audits and implementing measures to protect network and data from cyber threats.
• Actively participate in IT projects, such as system migrations, upgrades, and implementations.

Restaurant Manager

Working Days: 6 day work week, able to work on weekends & PHs

Salary: $2500-$3400

Location: Kallang

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements:

• Proven work experience as a Restaurant Manager
• Proven customer service experience as a manager
• Able to start work within short notice

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Our Team

The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.

Responsibilities:

- Responsible for building and improving overseas e-commerce business customer service data evaluation and monitoring system, including service experience topics and service efficiency topics.

- Conduct in-depth analyses with the objective of enhancing service experience and optimizing service efficiency to contribute to our business objectives. For instance, we can generate recommendations for improving service experience, considering factors like product features, solutions (compensation plans, etc.), and service processes. We can also optimize overall service efficiency by analyzing strategies such as agent empowerment tools, agent scheduling, and appointment callbacks. We aim to refine plan settings.

- Identify service anomalies based on user interaction patterns to minimize the occurrence of public sentiment issues. Identify critical signals to aid in the detection of bugs and user experience related issues.

- Clearly assess the impact of our services on business value. Explore the effects on repurchase and customer retention from both user and issue-related perspectives. Define service priorities and enhance service ROI.

Qualifications:

- Bachelor's degree with a background in Math, Economics, Computer Science, Statistics, or other quantitative fields;

- 5 years experience of Data Analytics.

- Expert experience pulling large and complex data using SQL and writing data pipelines.

- Experience with a data visualization tool (e.g. Tableau);

Prefer to Have:

- Experience doing quantitative analysis;

- Development experience in at least one scripting language (Python,etc.);

- Excellent verbal and written English communication skills;

- Experience with large data sets and distributed computing (Hive/Hadoop).

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

Job Summary:

· Aid in reception tasks, registration, financial guidance, payment collection, and other administrative duties.

Responsibilities:

Patient Care Management

-Welcome and assist patients or visitors at the reception counter courteously.

-Complete patient registrations for both inpatient and outpatient cases, accurately collecting addresses, contact details, insurance information, and medical histories.

-Verify and update patient information during each visit while maintaining confidentiality.

-Respond promptly and courteously to phone calls and inquiries.

-Guide patients and visitors to examination rooms as needed.

-Schedule patient appointments and send reminder calls and SMS notifications.

-Inform patients about any delays or waiting times.

-Offer financial counseling to patients and their families.

-Collect payments for services provided.

-Close daily accounts and deposit cash.

-Maintain cleanliness and organization of the counter and patient waiting areas.

-Adhere strictly to infection control measures, exercising standard precautions and maintaining good hand hygiene.

-Provide guidance to both inpatients and outpatients on necessary procedure preparation.

-Assist in maintaining cleanliness and upkeep of the assigned work area within the imaging facility.

-Assist in transferring patients to and from the imaging facility.

Administrative Management

-Replenish patient brochures and office stationery.

-Perform clerical duties including filing, data reporting for statistics.

-Arrange for maintenance and repair work as needed.

-Take on additional duties as assigned by the operation manager or supervisors.

-Report any errors promptly to the supervisor.

Requirements:

-Minimum GCE 'N' Level qualification.

-Strong communication and interpersonal skills.

-Computer literacy.

-Preferably possess experience in a healthcare setting.

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Communication Centre Agent

JOB DESCRIPTION

• Reporting to Assistant Front Office Manager, this role is responsible to ensure that all calls received are answered quickly and that a prompt follow-up is done correctly. Their tone of voice, politeness & dynamism must be outstanding.
• Manage Communication Center and deliver the highest quality of standards.
• Receive all the calls from outside the resort and coordinates the internal calls.
• Ensure that all tasks performed are procedurally correct, timely, and of consistent quality.
• Act quickly and efficiently, following the guest requests and instructions received by her/his supervisor.
• Handle Wake-Up Calls, Guest Messages, In-Room Dining orders.
• Responsible to ensure that all phone calls are answered within 3 rings; he/she will then find the polite and tactful way to keep on hold a guest when it is required.

JOB REQUIREMENTS

• Minimum Certificate in hotel management, Business Administration, or relevant discipline.
• Minimum of 1 years relevant experience in a similar capacity.
• Basic knowledge in using OPMS and all related systems.
• Good knowledge of Microsoft Office programs.
• Enthusiastic and self-motivated

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

Dusit Thani Laguna Singapore also offers many other career opportunities in our operations that might be of interest to many others. We are delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Pre-Sales Engineer

Working Day: Mon to Fri

Working Hours: 9am – 6pm

Location: Toa Payoh

Salary: $3700 - $5500

Responsibilities:

Pre-sales Technical Support

• Support sales team on technical queries during sales pitch meetings or pre-sales technical discussions.
• Provide technical support to marketing team during exhibitions and marketing events.
• Support sales & marketing during demonstration of how the solution can meet needs of prospective clients.
• Supports sales team’s engagement with clients to assess technical requirements and business challenges.
• Undertake other ad-hoc task as required.

Pre-sales Proposal Generation & Validation

• Ensure that complete proposal request package is received from sales/account managers.
• Collaborate with engineering & solution designer to generate proposal.
• Follow up with sales team on the update for each proposal submission.
• Follow up with proposal revisions when requested by potential client.
• Conduct thorough pre-sales site surveys to gather relevant information for proposal validation and cost planning.
• Collaborate with the sales & project team to generate Bills of Materials (BOM)from proposal drawings and estimate cost of deployment.
• Collaborate with sales and client to design proof-of-concept installation to validate effectiveness of proposed solution.

Product Knowledge and Demand Transfer

• Train sales team on technical aspect of solution to ensure internal alignment and improve efficiency of communication with client.
• Ensure alignment with technical capabilities of engineering team to tailor/customize solution to meet client’s needs.

Requirements:

• Bachelor’s degree in mechanical engineering is required.
• Strong knowledge of mechanical engineering principles, specifical y thermodynamics & fluid mechanics an added advantage.
• Prior experience in customer relationship management and solution presentation or demonstration.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Monday to Friday: 8:00 am to 5:00 pm

Location: Sembawang

Salary: Up to $2,300 Immediate Start until 31 December 2024 (Renewable)

Job Responsibilities:

• Support daily operations and administrative tasks, such as updating the school organization chart and managing the loaning of Information and communications technology (ICT) equipment.
• Assist in conducting ICT inventory checks and liaising with vendors for equipment repairs and maintenance.
• Capture photos during school and outdoor events, and update various social media platforms like Facebook. Maintain archives of event photos and videos.
• Provide assistance in services such as creating surveys using Google Forms and collating data from users.
• Undertake any other ad hoc tasks as assigned.

Requirements:

• Preferably possess a minimum of either a Higher Nitec or GCE O Level certificate.
• Ideally have at least 2 years of working experience.
• Basic knowledge of IT devices is essential. Proficiency in using Microsoft Suite products, including Word and Excel.
• Strong interest in technology is recommended, as the role often involves working with various ICT tools and systems.
• Ability to work well in both team environments and independently, especially in a fast-paced setting.

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Juven Lee Hui Teng (EAP No. R23116281) EA Licence No. 01C4394

Job Descriptions:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testing
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Job Requirements:

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in hydraulic cranes.
• 2-3 years’ experience in mechanical engineering
• Positive attitude and willingness to learn
• A strong commitment to all health and safety guidelines
• A problem-solving ability

Company's Profile

Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities

• Deliver both pre and post-technical assistance to customers regarding their vision needs.
• Offer comprehensive technical support to address customer inquiries and concerns.
• Conduct on-site services to ensure optimal customer satisfaction.
• Assess and qualify new products for effective integration and performance.

Requirements
• Profound grasp of camera, lens, and optical systems.
• At least 3 years of hands-on experience in machine vision applications.
• Willingness and ability to travel on short notice.
• Diploma or Degree in Electrical or Optics Engineering.
• Prior experience in AOI (Automated Optical Inspection) is highly valued.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Position title : Service Crew

Location: Islandwide

Working Days: 5.5 days, Offday on Saturday or Sunday

Working hours : 44 Hour per Week

[weekdays schedule]

7:00am -4:00pm

8:00am- 5:00pm

12:30pm-9:30pm

[weekends schedule]

8:30am-4:30pm

SERVICE

• Provide service to all customers according to service standard and procedures
• Responsible for the preparation work of restaurant opening and closing operation hours
• Answering customer’s queries regarding menus, ingredients or any other product related queries.
• Includes bar and cashier duties
• Assist in training of new part timers
• Maintain quality, service & cleanliness at all times
• Any other job related duties requested by Restaurant Manager

IT Support Specialist - Hospitality & Retail

About Us:

BYD by 1826 is at the forefront of delivering exceptional experiences in the hospitality and automotive retail industries, boasting a collection of premium restaurants and BYD showrooms. Our mission is to enhance operational efficiency and customer satisfaction through cutting-edge technology. We are seeking an IT Support Specialist who will ensure our technological infrastructure robustly supports and enhances our diverse operations.

Key Responsibilities:

• IT Support: Provide comprehensive IT support across our restaurants and car showrooms, addressing both onsite and offsite queries to ensure uninterrupted business operations.
• Software Management: Conduct maintenance of existing and new web-based applications used by the business, ensuring optimal operation, and swiftly addressing any issues that arise.
• Software Implementation: Lead the introduction and integration of new software solutions, guaranteeing smooth transitions and minimal operational disruptions.
• Application Testing & Bug Reporting: Work alongside our software development team to test applications, identify bugs, and document reproducible steps for quick resolution.
• Software Research & Proposal: Research and propose new software solutions that meet our evolving business needs, evaluating their potential impact and outlining implementation strategies.
• Documentation & Training: Create detailed documentation for all software deployments and conduct on-site training sessions for staff, empowering them to utilise new software effectively.
• Collaboration with External Parties: Communicate and work closely with contractors, third-party service providers, and vendors to ensure seamless service delivery and project execution.
• Travel Requirements: Be prepared to travel to various venues as needed, providing direct IT support, leading projects, and ensuring consistent IT service quality across all operations.
• On-Call Support: Be available on an on-call basis after hours to address urgent IT support needs from any of our outlets. Overtime pay will be provided if urgent support is required beyond the regular schedule, ensuring critical systems remain operational at all times.

Requirements:

• A Degree/Diploma in IT or an equivalent field, with at least 2 years of work experience in IT support, focusing on web applications and cloud technologies.
• Expertise in diagnosing and resolving hardware and network issues.
• Ability to evaluate software solutions and understand complex business needs.
• Strong communication skills, capable of breaking down technical information for non-technical audiences.
• Proactive and independent, capable of managing the IT needs of a multifaceted business.
• Experience collaborating with contractors and third-party service providers.

Industry : Aviation / Aerospace

Location : Loyang, near pasir ris

Responsibilities

• Issue quotations, acknowledge customer purchase orders and send invoices
• Ensure customers’ orders are processed promptly and accurately
• Ensure coordination on stock readiness, availability and delivery schedules
• Respond customer queries and expedite requests
• Ensure delivery and customer requirements are met
• Undertake ad-hoc duties as assigned.

Requirements

• Diploma in Business or Engineering or equivalent
• At least 2 years of working experience in a customer service function
• A team player, meticulous and self-motivated with a positive attitude
• Able to work independently in a fast-paced environment
• Possess good problem solving and communication skills
• Proficiency in MS Office

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reasons people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This People’s first culture attracts the brightest talent in the market. If that includes you, please get in touch with us.

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 30 countries worldwide.

Howden has grown significantly in Asia in recent years; it is now a top broker of choice in Singapore. Financial Lines has always been a core specialism in the Group and has been growing fast with the many talents joining us in Singapore and globally. This is an exciting time to be part of a fast-growing team.

Our Financial lines team handle key products such as Professional Indemnity, D&O, Commercial Crime, Cyber Insurances for clients of all industries and across the region.

Role and Responsibilities

• Support claim process from notification to claim settlement.
• Maintain proper records of all communications with stakeholders.
• Handle claims administration including registering claims on system and generate claims report in periodic basis.

Our ideal candidate will be:

• Attention to details
• Good communication skills, both verbal and written
• Ability to meet deadlines efficiently

*This role is a 3-month fixed-term contract.

Business Support Secretary

• Salary : $2,400 – $3,000 (Depends on experience)
• Working Days: Monday - Friday 8.15am-5.30pm
• Location: Gul Circle (Transport provided at Lakeside & Boon Lay MRT station)

Job Responsibilities

Sales Operation Support

• Prepare, generate & follow up on Proforma Invoice, Contract of Sales, Sales Order Confirmation, Quotation & other sales related documents
• Follow-up with customer on product label, ensure label design are approved by customer before proceed with the printing
• Consolidate and update of Sales Forecast & Sales Summary
• Assists the Business Support team in Procurement coordination
• Liaise with Suppliers on printing of product labels, leaflets & other packaging materials
• Liaise with Regional offices for Sales/Marketing related matters
• Liaise with various department to fulfil customers’ orders

Marketing

• Coordinate on exhibition held at local/overseas
• Sourcing & coordinating on diaries, calendars, table planners & corporate gifts

Administration / Secretary Duties

• Attending to visitors and setting up of meetings
• Travel arrangement on Hotel & flight booking, Visa application and submission
• Double-Tax Deduction submission to IE Singapore
• Distribution of mails to Directors
• Provide Secretarial duties to Directors
• Handling telephone enquiries & other ad-hoc related duties
• Manage domain email

Job Requirements

• Diploma or equivalent
• Certificate in all or either Microsoft Excel, Microsoft Word and Microsoft Power Point
• Minimum 1-2years’ experience in sales administration and coordination will be added advantage
• Past working experience in a secretary role is an advantage

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Support users encountering challenges with operating systems such as Windows 10 and 11, along with software applications like Microsoft 365.
• To ensure reliable performance, manage and monitor the utilization of both wired and wireless networks.

Requirements:

• Diploma in IT or equivalent
• At least 2 years of experience in using Windows 10 and Windows 11.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Raffles Place

Responsibilities:
You will be part of a team of Customer Service Executives in delivering product updates and information to our valued customers via making outbound calls. You will be responsible for meeting performance targets set by the Team Leader, whom you will be reporting to.

• Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ

• Engage with customers in a professional and courteous manner, actively listening to their needs and concerns

• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns

• Achieve individual and team performance KPIs and goals

• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers

• Gather customer feedback and sentiments and escalate to the Team Leader for further actions

• Maintains and improves service level quality by adhering to standards and guidelines

• Handle ad hoc duties as required

• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

• Highlight any potential concerns/ risks and proactively share best risk management practices

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

- welcome and assist customer warmly into restaurant

- taking food orders

- prepare drinks and serve food according

- perform chashiering duties

- ensure cleanliness of dining and food preparation area

- assist in managing overall daily operations

- supervise and train junior services crew

- ensure workplace safety

Operations Executive

5 days, 7am-4pm/ 9am-6pm (rotate shift in 1-3 months)

Salary: $2500 -$4000

Address: Toh Guan Rd (7 bus stops from Jurong East MRT)

Company industry:

Pest Control Service

Job scope:

Client Service Management

• Be involved with new client handover and/or onboarding from the Sales Team
• Setting up and deploying service contract’s work orders in line with service scopes and assigning adequate manpower to ensure service completion to a satisfactory standard
• Review completed services daily for quality performance and if any further follow up action
• Planning of gants and routes to ensure that services are deployed in an efficient and productive manner
• Ensure all customer’s services are completed for the month

Manpower Management

• Maintaining the necessary headcount to service the number of work orders on a per day basis
• Collaborating with operations team to re-assign work orders due to leave to other technicians
• Ensure new Technicians are onboarded adequately before being deployed for work
• Coordinate with Technicians for any real time updates from customer sites or any issues arising on site and handle any complaints risen from the PMPs
• Ensure each PMP team is hitting their revenue targets

Customer Engagement

• Ensuring both administrative and analytical reports are submitted to customers
• Handle customer queries and tickets relevant to accounts under your care
• Attend customer monthly meetings for check ins

Fleet & Inventory Management

• Ensure all PMP teams are well stocked in terms of chemicals and equipment is functioning in proper order
• Vehicles under your care are maintained and serviced at the appropriate times

Requirements:

• Minimum of 2 years of relevant work experience in operations (supervising drivers, technicians etc…)
• At least a Diploma in business, logistics or relevant field
• Knowledge of the pest control and/or facility management and/or logistics is preferred

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as Vice President, Customer Service.

Principal Responsibilities

• Lead, develop and manage a team of Universal Banking Ambassadors (UBA) to maintain customer service, greeting and serving our customers in line with Branch Service Protocol; working in synergy with other branch teams to compliment frontline service delivery to HSBC customers
• Ensure UBAs are managing customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
• Lead and coach the team to adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
• Exercise oversight on the team as they work within branch pods to understand and exercise Know Your Customer and Customer Due Diligence procedures when onboarding customers to ensure they are suitable clientele for HSBC
• Champion and lead the team to promote digital banking and other self-service channels such as Internet & Mobile banking; and refer customer’s queries on wealth, protection, home loan and other international banking needs to the right channels as appropriate
• Work in collaboration with branch operations to ensure UBAs’ quality of work in daily data entry and operational transactions are executed expeditiously, with minimal errors and in compliance with audit and statutory guidelines

Qualifications

• The successful candidate has strong academic qualifications and over 5 years of work experience in customer experience related or frontline service delivery with a proven track record of leading a team
• Strong understanding of retail banking environment with high adaptability to work in matrix reporting or collaborating organizational structure
• Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet overall team’s objectives
• Highly driven and possess the ability to succeed within a challenging environment
• Outgoing disposition, well-equipped with good communication and interpersonal skills
• Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
• Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://hsbc.taleo.net/careersection/external/jobdetail.ftl?lang=en_gb&job=0000JYYK&src=DM-21153

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]