Total 1,731 Customer Service job vacancies in Tuas South

The role is responsible for end to end Order to Cash process includes but not limited to manage customer accounts at an operational level, entering and processing assigned orders according to the procedures, dealing with and resolving questions and/or problems involving operational activities, proper coordination and communication with customers, internal functional teams and external service providers for the execution of the shipments and shipping documentations.

Key areas of responsibilities:

· Process external customer orders in system and/or via manual process

· Manage end to end order fulfilment process

· Process return orders, credit and debit orders (customer order, intercompany stock order) as needed

· Provides information and literature to internal/ external customers / service provider as needed

· Managing internal/external customer calls and inquiries

· Ensure customer information is accurately maintained in the ERP system

· Customer/vender master data maintenance

· Handling & monitoring for inbound/outbound, document, trade compliance with internal / external shake holder (Customer order, intercompany order and cross-board intra company order)

· Process free of charge or sample handling as needed

· Manage customer complaints via SFDC tool, April star, IQOS (entering, further follow up)

· Actively support Customer Service Organization objectives, strategies, projects, team admin etc.

· Rebate/Sales comm handling If need

· Maintain department ISO procedures support as needed

· Support any internal/external audit requirements related OTC as needed

· Drive continuous process improvement/KPI in the Order to Cash process

· Travel as needed

· Achieve metrics target - Complaints, Order management, etc.

· Prepare monthly sales reconciliation report and issuance of local tax invoices, Proforma Invoices, Commercial invoices, etc.

· Initiation/Coordination of VAT exemptions (including collection of exemption certificates from customers) at the interface of tax/finance departments

· Manage cash collection process , Handle receivable disputes at the interface of customers and internal stakeholders

· coordinate credit management process with customer related.

Qualification and Experience Requirements:

· Diploma with 5-10 years Customer Service or B2B experience

· In-depth SAP knowledge

· Chemical industry experience is preferred

· Knowledge of delivery and payment terms

· Knowledge of warehouse processes, logistics and shipping, international trade

· Microsoft Office - Word, Excel, PPT, SharePoint, One Drive

Job Responsibilities:

• Knowledgeable in servicing and maintenance for refrigeration / electrical machines.
• Identifying faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submitting of daily report for servicing & maintenance functions.
• Ensure all documents are updated upon completion of work
• Ensuring all works comply with the appliance standards and Health and Safety Act.
• Perform equipment quality compliance check.
• Work closely with direct superior to maximize repair rates.
• Maintaining service vehicle in good condition.
• Maintain the work bay and workshop areas in orderly and safe working conditions and exercise good housekeeping practice.
• Any other duties as assigned.

Job Requirements:

• Hands-on experience in installation, maintenance, troubleshooting and/or repairs in electrical machines and mechanical diagnostic skills.
• Possess a valid Singapore class 3 driving license is preferred.
• Other relevant skills or experience we will consider to be of benefit.
• Basic and/or excellent written (English).

Part Time - Vacancies at Jurong Point

Responsibilities

• Assist in day-to-day operations & administration of Educational Centre
• Manage student enrollments (enquiries, assessments, registration) and exams
• Maintain and update student database
• Collect tuition fees and monitoring student enrolment
• Assist parents in registration process
• Establish excellent rapport with parents and children
• Assist to organise events, concerts and open houses
• Other ad-hoc duties assigned

Requirements

• At least with "O" levels and diploma and above qualification.
• Computer Literacy, Customer Oriented
• Result and Customer-oriented with excellent inter-personal and communication skills
• Four days work per week. two weekdays - 12pm to 9pm. Sat & Sun - 9am to 6pm

***Incentives will be given for new signups and trials, on top of basic salaries.

Summary:

The Administrator will provide administrative support to the Sales and Services departments. The Administrator plays an important role in the Sales and Service departments in ensuring customer satisfaction through the accuracy and efficiency of their work. They often act as a liaison on behalf of their assigned sales & service team and customers when dealing with other departments to ensure customers’ needs and demands are being met.

Responsibilities

• Processing orders and oversees the order process by handling the review of purchase order terms, communicating the order acknowledgment, order status, and delivery details.
• Updates the sales order details in our CRM systems.
• Handles Local Purchases pertaining to Orders.
• Update orders into Business Report accurately twice weekly. Ensure revenue is recognized as planned and submit revenue forecast report twice a month.
• Maintains purchase orders, customer documents and files in accordance with our ISO guidelines while ensuring the data integrity of our CRM system.Maintains the Service Management System -Astea database:
• Entering information from service reports,
  Maintenance agreements, and other customer services information documents phone contacts with customers.
  
• Handles a wide variety of situations and conflicts by effectively communicating the needs and concerns of the customer which may require escalation when appropriate.

Knowledge, Skills, Abilities & Attributes:

1 - 2 years of prior administrative experience

Ability to follow directions accurately and finish tasks in a timely manner.

Bilingual or Trilingual candidates are preferred (English + Vietnamese/Thai/Malay)

Strong organizational skills, attention to detail, problem-solving and good judgment are essential.

Interpersonal skills are required to ensure calls are managed in a timely, friendly, and courteous manner.

Requires experience in handling multiple work assignments concurrently and independently.

Proficient in using MS Office Applications; such as Word, Excel, Outlook and Powerpoint.

Responsibilities

• Desktop support
• Provide basic support and troubleshooting to our staffs, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support.
• Taking ownership of staffs issues reported and tracking them through resolution
• Responding in a timely manner to service issues and requests
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolutionYou will be responsible for the end-user’s hard and software related issues as well as our corporate information systems.

Requirements

• Higher Nitec or Diploma in Computer Science/Information Technology.
• Good knowledge on computer networks.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information in confidential manner.
• At least 2 years of IT related working experience.

Responsibilities:

St Andrew’s Migrant Worker Medical Centre (SAMWMC) has a non-profit dental clinic with 2 dental chairs that serves Work permit or Special pass foreign workers in the Construction, Marine, Process, Service sectors at a nominal fee.

• Clinical Governance Officer: To provide clinical governance and technical oversight for the dental clinic at SAMWMC in accordance with MOH’s HCSA regulations. It encompasses having to supervise a junior dental officer, and other volunteer dentists.
• Clinical Duties: General dental consultation, taking of diagnostic radiographs, and provide dental treatment of acute and chronic conditions encompassing but not limited to fluoride therapy and oral health instruction, non-surgical periodontal therapy, direct restorative procedures (Amalgam, GIC, Composite), dental extractions, minor oral surgeries (excision of wisdom teeth), non-surgical endodontic therapy.
• Administrative Duties: Responsible for budgeting and submission of budget proposals to HQ and to donors. Tracking, fulfilling and reporting of KPIs set for dental service at SAMWMC. Oversee procurement of required stocks and consumables of the clinic, which includes sourcing for quotes from various vendors. To be in-charge of maintenance and licensing of dental equipment (eg. Dental chair, compressor, autoclaves, X-ray).
• Dental Team Management: Oversee rostering staff, recruitment of dental staff, appraisals of dental staff performances, training of dental staff (eg. Competency assessments), and retention of dental staff. Engagement with dental volunteers to recruit, retain, and roster.
• Patient Management: Oversee and assist team in triaging and booking the appropriate appointments for patients. Communicate effectively with patients to address their concerns, explain treatment options, and alleviate anxieties related to dental procedures. Handle and resolve patient’s feedback and/or complaints of dental services if they arise.
• Record Keeping: Maintain accurate and detailed patient records, including treatment plans, progress notes, and billing information, in compliance with regulatory standards and practice protocols.

Requirements:

• Bachelor's degree in Dentistry from an accredited institution.
• Full registration with the Singapore Dental Council and holding a valid license.
• Minimum of 5 years of experience practicing as a Dentist, with proficiency in general dentistry procedures.
• Have required vaccines, or willing to take required vaccines or tests (e.g TDAP, MMR, HepB etc.)
• Strong clinical skills and knowledge of current dental practices and techniques.
• Team player with excellent communication and interpersonal skills.
• Ability to work effectively in a team environment with the larger medical service.
• Dedication to providing compassionate care and superior patient service.
• Commitment to ongoing professional development and learning.
• Willingness to participate in continuing education and professional development activities.

Skills:

• Clinical expertise in various dental procedures.
• Proficiency in using dental tools and equipment.
• Compassionate and patient-centered approach to care.
• Ability to work efficiently under pressure.
• Strong organizational and time management skills.
• Commitment to maintaining high standards of infection control.
• Empathy and sensitivity to patient needs and concerns.
• Adaptability to new technologies and treatment methods.
• Compliance with ethical and professional standards of conduct.

Work Location:

St. Andrew's Migrant Worker Medical Center

27 Penjuru Walk, Singapore 608538

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

Role Summary/Purpose

The Field Services Engineer &Technical Advising role is a field-based role which requires the incumbent to travel to customer sites across the APAC region to provide specialist installation and maintenance support as directed by his Resource Manager. The role will report to the Resource Manager for SEA region.

Essential Responsibilities

As a Baker Hughes Field Service Engineer – Instrumentation & Controls you will represent Baker Hughes both technically and professionally to ensure that equipment is installed, maintained and started properly. Your key responsibilities will include:

• As Controls Field Service to support installation services for Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries in customer Owned Sites in remote Shipyards, Oilfields, Industrial Facilities and LNG Plant.
• Minimum 3 years of experience for as Control support for outages, shutdowns, minor and major maintenance, start up and commissioning related experience and worked on Baker Hughes/GE Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries packages in Oil & Gas platforms and auxiliaries such as pumps and compressors.
• Able to instruct electrical and instrumentation technicians for related activities such as outages, services, installation, start up and commissioning support.
• Good knowledge of Gas Turbine Control Systems and Auxiliary Systems including but not limited to GE Mark Vie, Woodward Netcon, Micronet, Micronet Plus, & PLC Allen Bradley controls systems.
• Able to do Electrical & Instrumentations tasks besides the managing the commissioning of equipment with the current control systems.
• Provide customers with technical direction and support on the calibration, repair and operation of instrumentation and controls equipment.
• Implement conversions, modifications and upgrades to gas turbine controls systems including software upgrades and major retrofits.
• Troubleshoots, reinstalls, tests, evaluates, calibrates, and maintains instruments or devices upon completion of repairs.
• Records and reports abnormal function or out of tolerance conditions of equipment and initiates corrective action and documentation
• Read and interpret electrical/mechanical flow and instrument diagrams
• Reading Installation, Maintenance, Commissioning Site Activities with proper Customer/Company Schedule Targets Mindset following strictly Quality and HSE Rules.
• Utilizing Problem Solving Skills, Engineering Instructions, Drawings, and Process Instructions during Gas Turbines Commissioning and Start-up Activities.
• Possessing the Technical Capability to troubleshoot and provide routine maintenance checkout for Gas Turbines Products.
• Preparation of job-planning documents based to Assignment’s Scope of Work.
• Communicating effectively with Service / Installation / Project Managers and Site Leaders/Site manager on job planning and execution and with Resource Managers regarding site arrivals, departures and job progression.
• Providing input for Daily, Weekly & Final report for outages and installations projects.
• Preparing timely and accurate technical reports for Customer records and as Reference for future Outages.
• Actively participate to customer and/or contractor meeting and be promoter on their recurrence and following action plan.
• Establish through the immediate Report after the Daily HSE Tool Box Talking (mandatory for Baker Hughes /Contractor personnel) the critical activity tasks and remark any HSE aspect to be followed.
• Have knowledge of all Quality procedures and documentation applicable to specific activities and ensure they are properly followed and updated.
• Ensure that Red Flag Review process for New Units Installation is followed and applied.
• Ensure Site Quality Check List/Job Cards/Field Procedure are followed and properly signed.
• Ensure reports and drawings “marked-up” are completed.
• Ensure all RCA and Lesson Learned are addressed properly.
• Ensure all Non-Conformity (technical and materials) are properly addressed using BHGE e-tools and follow up till resolution.
• Ensure compliance with local/current legislation, requests & requirements present in the site Safety Manual.
• Willing to actively participate in NPI (New product Introduction) training to acquire Multiskilling.

Qualifications/Requirements

• Engineering Degree/High School Technical Diploma or equivalent knowledge or at least three (3) years of work experience.
• Significant work experience, preferably in the Energy or Oil & Gas industry.
• Demonstrated experience as lead field engineer.
• Strong knowledge on Baker Hughes/GE Aeroderivates Gas Turbine/Heavy Duty Gas Turbines/Steam Turbines/ Compressors/ Auxiliaries installation & maintenance philosophy.
• Fluent oral and written English.
• Strong customer service orientation and the ability to communicate effectively with a range of stakeholders.
• Proven ability to work efficiently without direct supervision.
• Health, Safety and Environmental mindset and compliance.

Responsibilities:

1. Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers

2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

5. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

6. Encourage customer growth and loyalty to the company through continuous support and customer assistance.

7. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

8. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

9. Understand customers / Vertical Market Needs and determines pricing and selling strategies.

10. Prepares and reviews contract terms and conditions

11. Presents the proposal to the customer.

12. Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.

13. Other relevant duties as assigned

Requirements:

1. Bachelor's degree in engineering with at least 2 years’ relevant sales experience

2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3. Ability to read, analyze, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

4. Ability to define problems, collect data, establish facts, and draw valid conclusions.

5. Driven to delight the customer with options/offerings to meet their needs.

6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers

Why Join Us?

• Career Progression & Development Opportunities
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening
• Friendly and Supportive Work Environment
• Opportunity to Work Alongside an Innovative Team

Responsibilities & Duties:

• Performs administrative duties such as document control, data entry, records and information management, request for quotations for comparison, creative/graphic design, deliver artwork/video clips etc.
• To support department with workplace safety & health matters
• To organise events including planning and coordination work
• Performs simple data analysis
• Coordinates and assists in daily activities of Corporate Department
• Liaise with vendors and contractors
• Assists in ISO auditing and IMS Document Control
• Other ad-hoc tasks as assigned

Job Requirements & Qualifications

• Possesses GCE ‘A’ Level/Diploma in any field
• Proficient with MS Office such as Word, Excel, PowerPoint, Adobe Software (e.g: Adobe Illustrator, Adobe Premiere Pro) or equivalent editing software
• Self-motivated, cooperative and able to work independently
• A good team player with outgoing personality; creative and innovative
• Relevant certificate in workplace safety & health and/or construction related certificate is preferred
• Relevant ISO auditor certificates
• Salary package commensurate with experience

5 days, Monday to Friday 08:30 AM to 05:30 PM

Qualifications & experience

• Competent in using MS Office
• Mandarin speaking to liaise with mandarin speaking stakeholders/customers

Tasks & responsibilities

• Perform invoicing and raising/closing of job cards
• Data entry
• Documentation and filing duties

Location: West

Customer Service

• Handle customers’ enquiries, shipments and orders promptly.
• Responsible for the entire order fulfillment process and liaise with other functional departments to achieve on time delivery.
• Provide excellent customer service via all relevant communication channels.
• Handle customers’ enquiries, feedbacks, daily orders.
• Resolve customers’ concerns and answer customers’ questions to your best ability.
• Accurately update documentations into backend inventory system.
• Maintain strong working relationship with both internal and external stakeholders.
• Ensure compliance with Singapore Custom’s Standard Operating Procedures and company’s procedures.
• Assist with day to day tasks.

General

• Any other duties which may be assigned by manager.

Requirements

• Singaporeans or PR only.
• Ability to partner with multi-departments.
• A good team player with good interpersonal and communication skills
• Problem-solving skills and meticulous attention to detail.
• Efficiency and quality in handling customers queries
• Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment.
• Knowledgeable in MS Office: MS Excel (ie. Pivot table, formulas) and MS Word.
• Prior working experience preferably in prior customer service, logistics

Working Time

• Mon-Fri (8.30 am to 5.30pm)

Benefits

• AWS + Performance Bonus

Summary of role requirements:

• Looking for candidates available to work on weekdays
• 2-3 years of relevant work experience required for this role

Role Summary/Purpose

Lead Field Service Engineer is a field-based role which requires the incumbent to travel to customer sites across the APAC region to provide specialist installation and maintenance support as directed by his Resource Manager. The role will report to the Resource Manager for SEA region.

Essential Responsibilities

As a Baker Hughes Lead Field Service Engineer you will represent Baker Hughes both technically and professionally to ensure that equipment is installed, maintained and started properly. Your key responsibilities will include:

• Leading a team of Field Service Engineer of site to provide on-site technical direction to skilled labor during during Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries Installation, Maintenance and Commissioning activities on Customer Owned Sites in remote Shipyards, Oilfields, Industrial Facilities and LNG Plant.
• Experienced in Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries maintenance and services inclusive of minor inspections, major inspections, rebuilds, and refurbishment of the equipments.
• Experienced as site lead/site manager in an Installation, Maintenance, Commissioning Site Activities with proper Customer/Company Schedule Targets Mindset following strictly Quality and HSE Rules.
• Utilizing Problem Solving Skills, Engineering Instructions, Drawings, and Process Instructions during Gas Turbines Commissioning and Start-up Activities.
• Possessing the Technical Capability to troubleshoot and provide routine maintenance checkout for Gas Turbines Products.
• Preparation of job-planning documents based to Assignment’s Scope of Work and be the point of reference on site for all the activity related to Mechanical works on site.
• Communicating effectively with Customer, Site Manager, FSE, Service / Installation / Project Managers on job planning and execution and with Resource Managers regarding site arrivals, departures and job progression.
• Providing input for Daily, Weekly & Final report for outages and installations projects.
• Preparing timely and accurate technical reports for Customer records and as Reference for future Outages.
• Actively participate to customer and/or contractor meeting and be promoter on their recurrence and following action plan.
• Establish through the immediate Report after the Daily HSE Tool Box Talking (mandatory for Baker Hughes/Contractor personnel) the critical activity tasks and remark any HSE aspect to be followed.
• Have knowledge of all Quality procedures and documentation applicable to specific activities and ensure they are properly followed and updated.
• Ensure that Red Flag Review process for New Units Installation is followed and applied.
• Ensure Site Quality Check List/Job Cards/Field Procedure are followed and properly signed.
• Ensure reports and drawings “marked-up” are completed.
• Ensure all RCA and Lesson Learned are addressed properly.
• Ensure all Non-Conformity (technical and materials) are properly addressed using Baker Hughes e-tools and follow up till resolution.
• Ensure compliance with local/current legislation, requests & requirements present in the site Safety Manual.
• Willing to actively participate in NPI (New product Introduction) training to acquire Multiskilling.

Qualifications/Requirements

• Engineering Degree/High School Technical Diploma or equivalent knowledge or at least five (5) years of work experience.
• Significant work experience, preferably in the Energy or Oil & Gas industry.
• Strong knowledge on Baker Hughes/GE Aeroderivates Gas Turbine/Compressors/Auxiliaries installation & maintenance philosophy.
• Fluent oral and written English.
• Strong customer service orientation and the ability to communicate effectively with a range of stakeholders.
• Proven ability to work efficiently without direct supervision.
• Health, Safety and Environmental mindset and compliance.

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

The position holder is responsible for checking the engineering datasheets of designers when required, assisting the production team, and E & I contractor(s) in technical clarifications and solutions to solve site problems, and assisting the commissioning team to solve E & I engineering problems

Key tasks:

• Carry out testing of all aspects of industrial generators, control panels, synchronizing panels, and fuel pump panels to ensure the product works to its specification.
• Setting up test bench and equipment includes load bank test on generators
• Able to read and understand electrical and mechanical drawings/layout
• Require to generate factory and site test report
• Troubleshoot and diagnose problems and minor repairs during testing and commissioning
• Aliasing with project engineers/managers to schedule and coordinate works to tight deadline
• Supervising and leading junior staff
• Ensure a safe work environment at all times
• Any other related activities or responsibilities as assigned by superior

Job Requirements:

• Min Nitec / Higher Nitec / Diploma in Electrical or Mechanical
• Min 1-year experience in a related field
• Knowledge of genset controllers/PLCs is an added advantage
• Good Knowledge and experience of generators will be considered engineer role
• Possess a valid Singapore class 3 driving license

Personal Competencies:

• Good interpersonal and communication skills
• Able to work as a team as well as individual under limited supervision

Role Summary/Purpose

Field Service Engineer is a field-based role which requires the incumbent to travel to customer sites across the APAC region to provide specialist installation and maintenance support as directed by his Resource Manager. The role will report to the Resource Manager for SEA region.

Essential Responsibilities

As a Baker Hughes Field Service Engineer you will represent Baker Hughes both technically and professionally to ensure that equipment is installed, maintained and started properly. Your key responsibilities will include:

• Providing on-site technical direction to skilled labor during during Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries Installation, Maintenance and Commissioning activities on Customer Owned Sites in remote Shipyards, Oilfields, Industrial Facilities and LNG Plant.
• Experienced in Baker Hughes/GE Aero derivatives Gas Turbine (LM2500) /Heavy Duty Gas Turbines/Nuovo Pignone Compressors (BCL Compressors) /Pumps/Auxiliaries maintenance and services inclusive of minor inspections, major inspections, rebuilds, and refurbishment of the equipments.
• Experienced in Installation, Maintenance, Commissioning Site Activities with proper Customer/Company Schedule Targets Mindset following strictly Quality and HSE Rules.
• Utilizing Problem Solving Skills, Engineering Instructions, Drawings, and Process Instructions during Gas Turbines Commissioning and Start-up Activities.
• Possessing the Technical Capability to troubleshoot and provide routine maintenance checkout for Gas Turbines Products.
• Preparation of job-planning documents based to Assignment’s Scope of Work.
• Communicating effectively with Site Manager, Lead FSE, Service / Installation / Project Managers and Site Leaders/Site manager on job planning and execution and with Resource Managers regarding site arrivals, departures and job progression.
• Providing input for Daily, Weekly & Final report for outages and installations projects.
• Preparing timely and accurate technical reports for Customer records and as Reference for future Outages.
• Actively participate to customer and/or contractor meeting and be promoter on their recurrence and following action plan.
• Establish through the immediate Report after the Daily HSE Tool Box Talking (mandatory for Baker Hughes/Contractor personnel) the critical activity tasks and remark any HSE aspect to be followed.
• Have knowledge of all Quality procedures and documentation applicable to specific activities and ensure they are properly followed and updated.
• Ensure that Red Flag Review process for New Units Installation is followed and applied.
• Ensure Site Quality Check List/Job Cards/Field Procedure are followed and properly signed.
• Ensure reports and drawings “marked-up” are completed.
• Ensure all RCA and Lesson Learned are addressed properly.
• Ensure all Non-Conformity (technical and materials) are properly addressed using Baker Hughes e-tools and follow up till resolution.
• Ensure compliance with local/current legislation, requests & requirements present in the site Safety Manual.
• Willing to actively participate in NPI (New product Introduction) training to acquire Multiskilling.

Qualifications/Requirements

• Engineering Degree/High School Technical Diploma or equivalent knowledge or at least five (5) years of work experience.
• Significant work experience, preferably in the Energy or Oil & Gas industry.
• Strong knowledge on Baker Hughes/GE Aeroderivates Gas Turbine/Compressors/Auxiliaries installation & maintenance philosophy.
• Fluent oral and written English.
• Strong customer service orientation and the ability to communicate effectively with a range of stakeholders.
• Proven ability to work efficiently without direct supervision.
• Health, Safety and Environmental mindset and compliance.

As the first contact point for internal customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. In addition, you will ensure that software, licenses and operations comply with TÜV SÜD Standards.

Key Responsibilities:

· Provide support, troubleshoot and resolve IT problems encountered by users: network, PC Client, systems, applications, printers, hardware and other services as necessary

· Attend to helpdesk calls, voice mails and emails and provide onsite support to users located at various locations i.e. Tuas

· Assist to standardize and enforce Software & licenses, ensuing compliance with TÜV SÜD Standard software and Clients

· Establish and review computer operation processes and procedures. Perform computer operations that include access control, data backup, security patches, anti-virus, system upgrade

· Maintain and enforce corporate IT policies on access control, email, internet access, anti-virus and security

· Liaise with computer suppliers on the maintenance and the purchase of computer software and hardware and ensure that they comply with TÜV SÜD Standards

· Coordinate and manage servicing, repair and disposal of PCs

· Support Teams Meeting, WebEx, Video conferencing & Audio conferencing

· Other IT-related duties as assigned

Key Requirements:

· Minimum ITE / Diploma in Information Technology or other relevant fields with at least 2 years of experience in helpdesk support or related roles

· Possess knowledge and experience in the following areas:

• Microsoft Active Directory, DNS, DHCP
• Microsoft Window 11, Office 365 suite and SharePoint etc
• Anti-virus, Forticlient VPN, Remote access, Service Desk ticketing system

· Capable of providing VVIP support

· Good analytical, interpersonal, communication and problem solving skills

· A proactive team player but with the ability to work independently in challenging projects and timelines

• 5 days, MNC, Salary up to $2800
• AWS, bonus, allowances, Transport (2 ways)
• Medical/dental benefits
• Warehouse working environment

Responsibilities:

• Assist operation / logistics manager in carrying out duties.
• Customer Order processing and monitoring shipment status.
• Shipment coordination with Forwarder and Trucker.
• Generate shipment report.
• Update and file shipping documents.
• Perform invoicing to customer.
• Assist program on daily report / data support.
• Perform shipment declaration.

Requirements:

• Well-versed in Permit Declarations, Customs Procedures, Import / Export / LC documentation, Major Exporter Scheme is preferred.
• Knowledge of SAP, WMS and Microsoft Office Applications.
• Customer service oriented with good interpersonal and communication skills.
• Positive, Independent, meticulous and team player.

Interested applicants, please send your resume to [email protected]

For the Love of Laundry is Singapore's leading premium non-toxic laundry and dry cleaning provider. In 2023, we are voted #1 green and sustainable laundry & dry cleaning brand by over 25000 Expat Living readers!

Job Descriptions:

• Responsible for ensuring customers are handled in a caring and respectful manner.
• Attend to customer inquiries and manage customers issues.
• Maintain excellent relationships with our customers by providing top notch and authentic service.
• Effectively liaise with the operations department (factory and drivers) on the daily collection and delivery process of our customers' orders.
• Maintain accurate customer records on the database system and update regularly.

Job Requirements:

• Good command of English in both verbal and written communication
• GCE ‘N’ / ‘O’ / ‘A’ Level or relevant qualification.
• Confident with pleasant disposition and well groomed.
• A friendly personality and great working attitude
• Able to work independently
• Alternate Saturday work week.
• For Singaporean or SPR only

5.5 days work week (Alternative Saturday).

Are you a skilled mechanic with experience in servicing and repairing buses and heavy vehicles? You just found yourself the right place! We are currently hiring a Workshop Mechanic for Heavy Vehicles and Buses to join our dedicated team. With us, you will have the opportunity to grow professionally and contribute to the success of our workshop.

5.5 days’ work week

Mondays to Fridays: 8:00 AM to 5:00 PM

Saturdays: 8:00 AM to 12:00 PM

Work Location: 8 Gul Circle Singapore 629564

WOW!

Opportunity to work in a well-ventilated and well-lit repair workshop

Exposure to a wide range of bus and truck models

Continuous learning and skill development

Supportive and collaborative work environment

Competitive salary and benefits package

Your responsibilities will include but not limited to:

Perform servicing and repairs on buses and heavy vehicles

Conduct component overhaul as required

Carry out fault diagnosis to identify and address mechanical issues

To succeed in this role, you should possess the following qualifications and skills:

Minimum of 2 years of hands-on experience in servicing and repairing buses and heavy vehicles

Candidates with proven strong technical and diagnostic skills will be considered for a senior technician position

Possession of a valid Singapore LTA-issued Class 3 driving license will be advantageous

If you are a dedicated individual with a positive attitude, excellent technical skills and a desire to succeed, we would love to hear from you. To apply, click the "Apply" button or alternatively, send your updated resume via whatsapp to +65 9878 7617 and state the job position you are applying for.

We look forward to welcoming you on board.

Note: ONLY shortlisted candidates will be contacted for further selection processes.

Key Responsibilities:

• Responsible to achieve the service sales revenue and contribution margin target for Asia Region.
• Periodic reporting and planning of the service revenue and lead-to-order activities/projects to observe any variance and highlight any abnormalities/risks promptly so that corrective measures are adopted.
• Develop and drive strategic growth initiatives with other departments, distributors, partners, and subsidiaries for potential sales pipeline.
• Maintenance of market data based with regular update of important data such as market trend, sales figures, engine installed based, etc. for objective evaluation on after sales business growth considerations, planning and make recommendation to grow the service business.
• Analyze after sales market potential, with focus on installed base penetration and promote value add service product offerings supporting Life Cycle Management and Value Care Agreement.
• Establish long term customer relationship with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products. Ensure customer satisfaction issues are registered and responded to by team.
• Lead and develop the Service Sales team to achieve the sales targets and ensure succession plan for the dept. Support the team by participating in sales activities as needed. Involve in negotiation of major contracts.
• Drive sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized and staffed. Coach the team in formulating sales plans, in negotiating and in developing customer segment expertise.
• Collaborate with internal stakeholders in decision of prices, discounts and commercials for subsidiaries, customers, and distributors.
• Participate in conferences, fairs, special customer events and marketing campaigns

Requirements:

• Degree/Diploma in Business Administration, Economics, Logistics Management, or other related studies
• 10 years of working experience with proven tracked records in Service Sales Business for the High-Speed Diesel industries or related industries
• Experience in the marketing of complex products/business systems & solutions with a high level of proficiency in presentation, selling and negotiation skills
• Experience in developing and executing sales strategies for growing revenues
• Strong leadership qualities and personnel handling and management skills
• Good problem-solving skills relating to handling of sales and logistics operational support issues and customer relationships/complaints
• Cross cultural knowledge of the region and good interpersonal and communication skills with people at all levels on a local and regional basis (bilingual in English and Mandarin or other Asian languages will be an added advantage)

1. To establish and maintain strong relationships with customers

2. Having knowledge in import- export field

3 Experienced with Bangladeshi Customer/Buyer

4. Experienced with Bangladeshi consumer product

5. To monitor customer preferences to determine the focus of sales efforts

5. To analyze market trends and identify new customers

6. To secure order and delivery to customer (if necessary Loading/Unloading)

7. Able to work shifting duty (Sometimes Night Shift as client demand)

8. Excellent oral and written knowledge of English preferred Bengali.

9. Able to communicate with Bangladeshi customer.

10. Able to evaluate on the job performance

11. Able to maintain inventory and ensure items are in stock

12 Able to ensure standards for quality customer service and health and safely are met

13. Monitor local competitors

14. Organize and roaster staff schedules

15. Preference experience 3/4 years in relevant field.

The Operations Executive (OE) will be a key member of the dynamic team amongst the diversified Jurong Port’s operations serving the unique industry of oil and gas.

Working at the Offshore Marine Center in Tuas, the OE will build his/her operations knowledge through the unique oil and gas vessel operations by being responsible for the planning of storage, manpower resources, equipment and conflict/exception resolutions, ensuring the quick turnaround of vessels.

The OE must possess good team ethics and communication skills, work with different stakeholders as well as work on the ground to support smooth operations. He/She is organised, meticulous and works well in a dynamic work environment.

Operational Oversight/ Continuous Improvement:

• Identify areas for operational improvement and implement measures to enhance productivity.
• Oversee and optimize daily operational processes to ensure efficiency and effectiveness.
• Collaborate with various departments to streamline workflows and enhance overall operational performance.
• Conduct regular evaluations to ensure processes align with organizational objectives.

Resource Allocation:

• Efficiently allocate resources, including personnel, equipment, and materials, to meet operational demands.
• Monitor resource utilization and make adjustments as needed to optimize efficiency.

Compliance:

• Ensure operations complies with relevant regulations, industry standards, and organizational policies.
• Enforce safety policies and procedures in accordance with regulatory requirements.
• Stay informed about changes in regulations that may impact operational processes.

Risk Assessment:

• Identify potential hazards in the workplace through regular risk assessments.
• Analyze and evaluate risks to develop effective control measures.
• Investigate accidents, near misses, or other safety incidents to determine the root cause.
• Develop and implement corrective and preventive measures to avoid recurrence.

Vendor Management:

• Collaborate with vendors and suppliers to ensure timely and cost-effective procurement of goods and services.

Reporting and Analysis:

• Generate regular reports on operational performance and present findings to management.
• Conduct data analysis to identify trends and areas for improvement.

Any additional work tasked.

Job Requirements:

• Degree in any discipline
• Fresh graduates are welcome
• Oil and gas experience has advantage
• Safety experience has advantage
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal skills and leadership abilities.
• Ability to work under pressures in a fast pace environment
• Proficiency in Microsoft applications and comfortable with using technology to aid work.