Total 8,579 Customer Service job vacancies in d21 upper bukit timah clementi park ulu pandan

Havas Singapore is looking for a Receptionist / Office Coordinator to join our team and support the efficient running of our office.

The Receptionist will be responsible for maintaining the professional appearance and service at our front office while also providing administrative support to ensure the smooth operation of our office.

Main Responsibilities

• Maintain a professional appearance and service at the front office, overseeing daily operations of the reception area.
• Greet and receive visitors in the office, escorting them to their meetings, and attending to walk-in inquiries.
• Ensure the reception area is safe and clean by complying with procedures, rules, and regulations.
• Handle all incoming and outgoing mail, including local and international deliveries.
• Collect and distribute other correspondences such as newspaper and magazine subscriptions.
• Replenish printer/copiers' paper and ink and clear uncollected printouts daily.
• Replenish office pantry stocks and ensure that you keep track of all the stocks.
• Order office supplies, maintain inventory records, and track office supply inventory.
• E-file all job/service sheets for easy access and reference.
• Oversee office services such as cleaners and maintenance service providers, ensuring duties are carried out efficiently.
• Support with internal and external events, including decorations for festive seasons and post-event cleanup.
• Serve as the fire safety warrant representative for the office, attending fire drill briefings as required.
• Manage meeting room availabilities.
• Perform ad-hoc duties and provide admin support as needed.

Job Requirement

• Minimum GCE O Level certification
• At least 2 years of relevant experience in handling administrative duties
• Proficient in MS Office
• Good personality with excellent customer service, communication and interpersonal skills
• Excellent time-management skills
• Ability to multi-task in a fast-paced environment

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 20,000 people in more than 100 countries, adopting a fully integrated model through our 60+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Socialyse, Red Havas, and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023, we won Best Agency Culture (Gold) at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas, we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

*Kindly note that only shortlisted candidates will be contacted.*

• Dental clinic at Bedok Central (very near to Bedok MRT & Bus Interchange)

• Looking for people with passion in healthcare

• $1500 - $3000 (Varies with experience level)

• Dental benefits and 6 monthly performance bonus

• Can start work immediately

• One weekday and one weekend off

• Applicants should be attentive to details and have good interpersonal skills

• Reliable, responsible, willing to learn and able to work in a teamwork environment

• Dental assisting (no experience required)

• Training will be provided

Main Responsibilities

• Taking responsibilities of site System deployment and integration.
• Supervising and directing system deployment and integration.
• Supervising the running statue of the equipment during the installation and testing period.
• Schedule, coordinating and directing the system team, external system contractors or supplier to carry out the integration test.
• Schedule, Coordinating and directing the system team, external system vendor or supplier to provide support to the equipment.
• Providing assistance and support to the project manager responding technical questions issued by the client.

Qualifications & Experience

• Bachelor’s Degree in Computer Science or relevant fields
• Minimum 2 years of relevant working experience.
• IT System Management experience of enterprise system aspect.
• Possess initiative, positive attitude and strong passion in operation support.
• Good communication skills and able to work independently.
• Able to coordinate the contractors, customers and all the resources to make the system successfully commission.
• Have good knowledge of Disaster Recovery setup and exercise.

6-month contract (maternity cover) - Asset Transfer Service and Document Verification

Responsibilities

• Perform independent verification of client’s instructions

• Perform Independent Call Back to clients for High Risk Transactions as a form of anti-fraud deterrence

• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two

• processing locations (SG and HK)

• Support quarterly Periodical Fee processing

• Process Closure of Accounts and all their related requests

• Perform Signature Verification for non-account life cycle related documentation

• Process new, renewal or termination of Bankers Guarantee for credit card clients

• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers

• (EAM) respectively Regulatory Responsibilities &/OR Risk Management

• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter parties

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

Requirements

• Meiculous and accurate in executing work assigned with a strong risk control approach

• Able to multi-task and work under time sensitive environment

• Team player with the capability to work independently

• Excellent inter-personal skills

• aAble to take initiative Professional and Technical

• Previous experience in back office functionality is an advantage

• Good Knowledge of asset transfer

• Good Knowledge of MS Office software applications, Macros and Visual Basic knowledge as well as an aptitude for technology

Salary: $3000 - $3300

Location: Changi business park

5 weekdays

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24431

Tel: 6233 0450

HP: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

About us:

Toby's Estate originated in 1997 in Woolloomooloo, driven by a simple mission: to roast exceptional coffee and foster a family-like environment.

Fast forward 26 years, our spirited team stands united—a cheerful band of unconventional individuals driven by a shared passion for achieving remarkable feat. We remain at the forefront, continuously challenging the boundaries of premium specialty coffee. And now, Toby's Estate has made its mark in Singapore, spreading our commitment to excellence across new horizons.

About the role?

• Work alongside our FOH and barista team to ensure that every cup of coffee that leaves our hands is at the same high-quality standard.
• Provide an excellent coffee experience to our Toby's customers.
• Lead by example and motivate those around you, service, and a spirit of genuine hospitality.

· Opportunity for growth and development in the specialty coffee industry

This is a part-time role working at least 15 hours across the week including 1 weekend.

Who are we looking for?

• A genuine love for coffee and the hospitality industry and is eager to share their knowledge and experience.
• The ability to build strong relationships with both coworkers and our customers.

· Demonstrated ability to remain composed and efficient while working under pressure.

What’s on offer?

· A fun and creative working environment, working as part of an engaged and enthusiastic team.

· Development of coffee knowledge, technique and understanding

· As much coffee as you can drink and free staff meal!

Responsibilities:

• Diagnose and troubleshoot issues with marine engines, auxiliary engine, steering systems, and other components etc.
• Perform repairs on inboard and outboard engines, including fuel systems, cooling systems, and exhaust systems.
• Conduct routine maintenance to ensure all shipboard system are working in satisfactory order.
• Ensure the cleanliness of ship and engine room when onboard
• Provide detailed reports on work performed and explain the nature of repairs and services to customers.

Safety and Compliance:

• Adhere to all safety protocols and regulations to ensure a safe working environment.
• Ensure compliance with environmental regulations related to marine service and repairs.

Documentation and Reporting:

• Maintain accurate records of services performed, including time, parts used, and labour.
• Utilize service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Work closely with other technicians and service team members to ensure efficient workflow and customer satisfaction.
• Assist in training and mentoring junior technicians as needed.
• Any other duties as assigned.

Job Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or related field preferred.
• Minimum of 2 years of experience in marine service and repair.
• Strong mechanical aptitude and problem-solving skills.
• Proficiency with diagnostic tools and marine service equipment.
• Knowledge of marine engines, aux engines and cargo pumps.
• Ability to read and interpret technical manuals and schematics.
• Ability to lift heavy objects, work in various weather conditions, and perform physically demanding tasks.

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Basic Qualifications:

Bachelors/Degree in Computer Science or other technology field.

Must have at least 3 years of professional production support experience in HA environment.

Must be familiar with agile and DevSecOps principles and practices.

Scripting experience with Windows PowerShell and Unix scripting.

Preferred Qualifications:

3+ years of experience with Java applications, SQL/NoSQL, Handling Production operations.

Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.

Experience with Linux and Windows administration, networking, security, and troubleshooting.

Excellent communication, collaboration, and problem-solving skills

Knowledge on Docker/Kubernetes, NginX, CDN, Caching

Installing and Uninstalling various Windows and Unix/Linux applications and software experience

Novena

Mondays-Fridays: 8.30am-6.30pm

1 year contract

The job holder will provide administrative and operational support to the Training & Engagement Division, and to handle and respond to queries from members of public and party candidates in a timely manner. You will also be involved in administrative work and other helpdesk services as required, to support the business functions of the organisation.

The job holder needs to have analytical skills to understand queries received through various service touchpoints and provide appropriate advice in accordance with existing guidelines and have strong writing skills to be able to craft professional replies to members of public and party candidates.

Requirements

• Diploma in any field
• Service quality mindset, with at least 3 years of relevant customer service experience
• Proactive team player with strong verbal and written communications and interpersonal skills
• Basic knowledge of MS Office applications (Microsoft Word, Excel, Outlook etc)
• Prior working experience in the Public Service Counters will be an advantage
• Must be prepared to work extended hours under pressure during the election period
• Singaporean only

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/6185

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Address infants' basic needs involves feeding them, showering, dressing them, and changing their diapers.
• Develop activities to provide a variety of learning experiences and opportunities that include reading, singing, and interacting with them.
• Observe and evaluate infants’ performance, behaviour, social development and physical health and make note of progress.

Requirements:

• Infants and Toddler Care and Development and Early Years Development Framework certified.
• At least 2 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description: -

• Provide leadership and regular coaching to Team Leaders and Agents.
• Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved Work closely with HR to ensure fast, effective, and quality staff recruitment.
• Build an engaging and motivated workforce by creating a positive and vibrant environment for staff to thrive.
• This could be in the form of daily huddle sessions, team building activities and monthly coaching sessions.
• Conduct consistent reviews of staff performance to identify training gaps and needs Take ownership and resolve any urgent or critical issues escalated by the Client or team Work closely with Client to support investigation and service recovery process.

Requirements:

• Candidate shall possess a recognized Degree with at least 5 years of experience in managerial positions in the contact center industry.

EA Number: 11C4879

Location: Novena/Clarke Quay.

Up to 1-month Performance Bonus

Travel in Singapore to do face-to-face survey is required.

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Singaporeans
• Proficient in Microsoft Excel to do management reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Location: Tampines

Contract: Immediate - 28 June 2024 (extendable another 1 - 2 months)

Responsibilities

• Provide personalised service to manage members' enquiries and services over at the phone.
• Any adhoc duties assigned by supervisor

Requirements

• Able to commit minimally 1 month - 3 months
• Prior experience in customer service/call centre is preferred
• Excellent verbal and written communication skills
• Fast learner
• Training provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• Handle customer inquiries and feedback via calls and email.
• Liaise with customers and collaborate with the operations team to address and resolve shipment delivery issues.

Requirements:

• GCE O level and above
• At least 2 year of Customer Service experience in Airfreight/Courier industry.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Novena

Mondays to Fridays: 8.30am-6.30pm

1 year contract

The job holder will provide administrative and operational support to the Training & Engagement Division, and to handle and respond to queries from members of public and party candidates in a timely manner. You will also be involved in administrative work and other helpdesk services as required, to support the business functions of the organisation.

The job holder needs to have analytical skills to understand queries received through various service touchpoints and provide appropriate advice in accordance with existing guidelines and have strong writing skills to be able to craft professional replies to members of public and party candidates.

Requirements

• Diploma in any field
• Service quality mindset, with at least 3 years of relevant customer service experience
• Proactive team player with strong verbal and written communications and interpersonal skills
• Basic knowledge of MS Office applications (Microsoft Word, Excel, Outlook etc)
• Prior working experience in the Public Service Counters will be an advantage
• Must be prepared to work extended hours under pressure during the election period
• Singaporean only

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/6185

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities:

As a developer/analyst, you will the part of the team in delivering value-adding and effective Microsoft CRM and PowerApp applications for our government and enterprise clients.

You will play an important role in:

• You will be responsible for application development, implementation, customer training, support and maintenance for both on-premise and cloud deployments.
• You will apply the principles of software engineering to translate functional requirement into good technical design, scalable coding, maintenance and thorough testing.
• You will ensure application development work follow policies, standards and industry best practices
• Any other IT related tasks to support smooth business operations
• Ad-hoc duties as assigned

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Systems or other related field or equivalent work experience
• Experience in web application development
• Experience in development with ASP.NET with C#
• Experience with XML and defining WSDLs for interfaces
• Experience in web development markup languages (HTML/XML) and stylesheet languages (CSS/XSL)
• Experience using SQL server including design and development of tables, functions, stored procedures, views, indexes, etc.
• Proficient with Visual Studio
• Strong written and verbal communication skills
• Team player
• Bonus: Demonstrates knowledge and abilities in Microsoft Dynamics CRM (D365 and/or earlier versions), Microsoft Powerapp
• Bonus: Microsoft Certified Professional
• Training will be provided

Responsibilities:

• Support Technical department for any technical related queries from Sales or Production department.
• Follow Specifications and calculations to create various technical drawings.
• Liaise with Sales team to gather about product requirements and designs.
• Make further drawing revisions based on client requests.
• Calculate dimensions, weight limitations and material requirements.
• Create detailed drawings with Computer-aided Design (Brics Cad) software.
• Prepare and review sketches to review them along with Sales Teams
• Identify and communicate potential design problems with the rest of the teams.
• Ensure final design drawings comply with regulations, quality standards and client specifications.

Requirements:

• Diploma/Certificate in Engineering
• No working experience prior are also welcome.
• Good Knowledge in AutoCAD 2D and 3D.
• Able to work under pressure and meet deadlines.
• Must be Detailed-Oriented and Meticulous in Drawing

Job Description

• Fetch and bring clients to their corresponding transport vehicle.
• Conduct daily visual checks on the client's health, mobility, and well-being status.
• Conduct morning orientation to clients.
• Facilitate physical exercises prescribed by the Physiotherapist.
• Plan, design and conduct diversional activities.
• Ensure client’s participation in activities and exercises.
• Assist in meal preparation, meal serving, and feeding (oral & NGT) as needed.
• Render custodial care as needed (Haircut, nail care, skin care, changing of diaper, showering).
• Assist seniors in their basic activities of daily living (BADLs) including personal hygiene, custodial care and transferring.
• Ensure and maintain the cleanliness of the daycare surroundings.
• Assist in outing activities.

Requirements:

• Minimum Primary education with basic English
• Class 3 driving license
• At least 2 years of driving experience

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Resolve customer issues promptly, escalating when needed.
• Track and route problems efficiently.
• Maintain records and produce reports.
• Guide customers through troubleshooting.
• Deliver exceptional service.
• Document and close support tickets.
• Identify procedure improvements.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Service Manager
$6000-$7000 + AWS + VB
5 Days (Mon-Fri) ; (2 days WFH after 6 months Probation)
830am-530pm
Marymount


Responsibilities

• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other units in line with the global Service Strategy initiatives to implement appropriate longterm strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of company’s equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Requirements

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, AutoCAD, or similar designing application experience
• Willingness to travel globally.

Lim Jun Yao

Reg No.: R1989028

The Supreme HR Advisory Pte Ltd

EA No.: 14C7279

We are looking for a Digital Trainee to join our company.

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing over half of the merchant fleet with essential products and services, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to explore and develop new opportunities within the renewables, offshore and energy industries. Supporting a diverse and inclusive workplace, with thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation, and unparalleled customer experiences one step further.

Who you are:

You will support development and implementation of digital projects for Wilhelmsen Ships Service. You will also be introduced to other Wilhelmsen Ships Service activities.

Required experience and skills:

• Master’s degree in engineering, technology, business or other relevant
• Graduate or 1-2-years of experience.
• Knowledge of Python, Matlab, R or similar programming languages.
• Curious mindset, and the ability to problem-solve, innovate and identify new ways of working.
• Excellent communication skills and ability to communicate with all levels of the organisation.
• Service minded and can-do attitude.
• Analytical and structured with commercial mind-set.

What you will be doing:

• A two-year program providing experience in different roles to gain experience and knowledge of the different segments in Wilhelmsen to become capable of mastering numerous functions within the company.
• Be assigned to different roles based on business needs and priorities to provide support and contribute to business and project development activities.
• Drive and /or contribute to projects within technology and innovation.
• Excel through individual responsibility and challenging tasks.
• Participate in specific projects as required.
• Be an ambassador for cross-company collaboration.

Sounds interesting? If you can see yourself in this role, please let us know why you are our new Digital Trainee.

Up to 1-month Performance Bonus

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• GCE 'A' Level and above
• Singaporean
• Microsoft Excel | Travel in Singapore
• Mandarin speaking to do survey with Chinese MNCs
• Prior working experience in Customer Service/Call Centre is a big plus
• Experiences with KPI targets

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Setting goals and developing plans for business and revenue growth.
• Researching, planning, and implementing new target market initiatives.
• Researching prospective accounts in target markets.
• Establishing business development goals and ensuring quotas are met.
• Overseeing business development representatives and early sales cycle operations.

Job Descriptions:

• Attending to field service duties, troubleshooting and repairing various marine equipment such as Deck Cranes, Grabs, Windlasses, Hatch Cover Hydraulics, and Davits.

Job Requirements:

• Solid electric, hydraulic & mechanic knowledge, with background either as a former maker's engineer (MacGregor, Liebherr, IHI, Mitsubishi)
• Good Ship's Electrician (Electric Technical Officer) who has sailing experience on bulkers with deck cranes.
• 3-5 years' experience in the industry.
• In-depth knowledge and understanding of PLC-controlled electro-hydraulic cranes and hydraulic machinery.
• Proficiency in reading and comprehending electric and hydraulic diagrams.
• Ability to independently troubleshoot electrical, hydraulic, and mechanical issues.
• Capability to lead a team of mechanics and oversee significant repair projects as a Lead Engineer onboard, during voyages, and in Ship Yards.
• Proficiency in writing technical reports and communicating effectively with owners' representatives.
• Previous experience as an Electrical Officer (E/O) on bulker vessels equipped with deck cranes would be beneficial.
• Prior employment as a service engineer with a leading deck crane manufacturer would be advantageous.
• Familiarity with variable frequency drives (VFD) would be advantageous.

Responsibilities:

Customer Service (60%)

• Represent OMEGA in dealing with customers’ concerns.
• To provide quality support to customers’ technical enquiries.
• To communicate with customers on his needs and request for service.
• To perform repair, installation and commissioning of Marine Communication and Navigational equipment.
• To troubleshoot complex technical faults, report findings and communicate with Projects, Sales and customers for solutions and feedback.
• Interact with end-users to explain the failure mode in detail.
• Travel to customer sites as circumstances dictate; 60-70% of the time will travel around the globe to attend to break downs & repair onboard vessels; otherwise in Singapore supporting the same activities.

Internal Liaison (25%)

• Assist the project team in project executions; in providing technical expertise in field/site works.
• Be responsible for the tools and parts issued under his care.
• To observe and implement the company EHS policy; ensure compliance with all safety policies, practices and procedures at all times.
• Able to meet project deadlines and prioritizing tasks time to time as scheduled.
• Any other duties assigned by immediate Superior.

Reporting (15%)

• To report the jobs carried out in the standard service report form; report the productivity hours and tasks performed.
• To summarize service reports per project for team for submission to the Manager, Service.
• To report on team’s achievements on a monthly and quarterly basis.

Requirements:

• Degree in Electrical & Electronic Engineering or equivalent.
• Min 4 year of relevant working experience.
• Basic knowledge on Network System.
• Good Knowledge on one or two of the following: telecommunication, public announcement systems, navigation systems.
• Service oriented with analytical and problem-solving skills.
• Willing to travel and staying overseas for a period of up to 4 weeks.
• Able to work independently and meet schedules.