Total 22,128 Customer Service job vacancies in islandwide

Customer Service Executive - Maintenance Planner

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Dispatch Field Services Engineers (FSE’s) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Prepare billing for the completed Preventive Maintenance
• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Generate Reports using excel ,vlookup and pivot table
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Responsibilities:

• Manage and oversee the technical aspects of security system projects, specifically CCTV systems.
• Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal locations for CCTV cameras and equipment.
• Design and develop CCTV system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide technical support and guidance to clients and internal teams.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Bachelor’s degree in Electronics Engineering or related field.
• With 6 or more years working experience in the Security Industry.
• Prior experience in handling at least 5 or more engineers.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Salary: up to $2800

Working Days & Hours: Mon-Fri Office Hours, half Sat

Location: Beach Road, Fernvale, and headquarters at Chai Chee (must be comfortable to rotate)

Job Description:

• Work closely with Assistant Manager in the provision of frontline counter services to patients in community clinic and/or other community events.
• This will include assisting patients to verify their service requirement, managing patient queues, handle enquiries, and to provide administrative support to the Assistant Manager and Resident Physician.

Job Requirements: Min GCE O Level / Diploma in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working Day: Mon to Fri

Working Hours: 9am – 6pm

Location: Toa Payoh

Salary: $5000 - $7000 + Quarterly Commission

Responsibilities:

• Develop long-term strategic account relationships, initially in Singapore, then grow business globally.
• Solution selling to existing customer base and new prospects, both direct and through partners
• Drive the entire sales process; responsible for opportunity qualification and development, RFP/RFI proposal development and customer reviews, negotiations and deal closure.
• Prepare and provide business proposals to the customers.
• Nurture opportunities and fill pipeline by active engagement with prospects, key customers and partners.
• Responsible to articulate compelling value propositions and developing executive relationship with C-suite and key stakeholders within accounts.
• Able to present well on our solution to client and consultant.
• Host customers and consultants to our showroom and sell our solution.
• Able to work on tender submission within deadline independently.
• Maintain knowledge of competitors in accounts

Education, Skills and Experience Required:

• At least 5+ years’ experience in solution selling and new business development within enterprise and/or data center customers, demonstrating customer orientation.
• Bachelor’s degree or MBA preferred, or equivalent experience in Engineering.
• Strong track record of achievement in managing sales and exceeding all targets.
• Experience in cooling solutions preferred.
• Able to foresee market conditions.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Working Hours: Monday to Friday

Working Hours: Mon to Thurs 8.30am - 6pm & Fri 8:30am - 5:30pm

Working Location: Jalan Bukit Merah, Singapore 159455 (Redhill)

Salary: $2500 - $2700

Job Scope:
Sales Support:

• Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
• Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
• Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
• Conduct market research to identify new sales opportunities and provide insights to the sales team.
• Coordinate with internal departments to address client needs and ensure timely delivery of products or services.

Renewal Management:

• Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
• Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
• Negotiate renewal terms and pricing with clients to maximize revenue retention.
• Address client concerns and objections to renewal through effective communication and problem-solving.
• Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.

Requirements:

• Minimum A Level/Diploma and above.
• Immediate start.
• Proven experience in sales support, customer service, or inside sales roles.
• Prior experience in contract negotiation and renewal management is a plus.

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Monthly Salary: $2400 - $3000

Location: East (Changi)

Working Hours: 9am - 6pm

Working Schedule: Monday to Friday. (To Standby on Saturday. If candidate has a laptop, there is no requirement to return to the company.)

Perks: AWS and Bonus

Roles & Responsibilities

• Receive cargo bookings and reservations from customers.
• Manage cargo booking, planning, and closure to optimize cargo space and loading.
• Address customer needs and uphold service levels specified by the Airlines and the company.
• Handle the planning and resolution of customer complaints, claims, and tracing.
• Compile accurate Cargo Sales Reports (CSRs) and submit them to airlines, agents, and the accounts department in a timely manner, meeting set deadlines.
• Coordinate with airline operations, Ground Handling Agents (GHAs), and customers/agents to ensure compliance with IATA regulations in the submission of cargo.
• Assist Sales and Senior Managers in quotations and telesales.

Requirements

• Diploma or higher qualification in Supply Chain is preferred.
• A minimum of 1 year of relevant experience.
• Training will be provided.

APPLY NOW:

• Click Apply Now to submit your most updated CV
• Or you may also email your updated CV to [email protected] in MS Word format. Ensure to use the subject title "Application for Customer Service Executive (Cargo)".
• Please note that only shortlisted candidates will be contacted. Thank you for your understanding. Wishing you the best of luck!

Poh Chew Leng, Jaslin

Email: [email protected]

EA Licence Number: 22C1000 (Recruit Lync Pte. Ltd.)

Personnal Registration Number: R22108798

-5/6 Days work 12hrs shift (able to work weekend &PH)

-To be deployed as Floater (Islandwide Location based on daily deployment)

-Good Customer Service

Job Duties:

-Greet and welcome visitors

-Attend to inquiries & answer queries or feedbacks

-Provide directional assistance

-Keeping the front desk tidy & presentable

-Access control

-Data Entry

-Any other duties assigned by the Management

Requirements:

-Minimum Diploma level

-Minimum 2 years Customer Service experience

-Excellent organisational skills, demonstrates high attetion to details

-Good communication & interpersonal skills

-A good team player and possess cheerful personality

-Able to work in a fast pace and challenging environment

-Able to work on shifts including weekends & Public Holidays

Benefit summary:

• Various location
• Attractive remuneration package
• Salary up to $5500 + Bonuses

Job Descriptions

• Provide nursing care according to nursing policies and standard operating procedures of nursing practices
• Assist doctor in procedures
• Monitor patients' condition and treatment
• Provide effective patient and family education when required

Job Requirements

• Possesses valid SNB and BCLS

Interested candidates kindly email your updated resume to [email protected]

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Chanel Loh Su Fui

Registration Number: R21110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Guest Service Officer

Chin Swee Rd (near Chinatown MRT)

5 days (8 hrs/day including 45 mins break)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am

$2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

English Language Teacher

Salary: SGD 3,500 - SGD 4,200

Working Day: 5-day work week including 1 weekend
Working Hour:

• Weekdays: 10.30am to 7.30pm //12.30pm to 9.30pm
• Weekends: 8.45am - 6.30pm

Location: Clementi, Bukit Batok, King's Arcade, Ang Mo Kio, Hougang, Marine Parade, Tampines

Job Responsibilities:

• Plan and deliver English language composition writing and English language lessons in accordance with the Company's guidelines and framework to achieve desired learning outcomes.
• Mark students' scripts in accordance with the Company's guidelines and rubrics
• Ensure marked scripts are returned in a timely manner.
• Maintain accurate records of students' progress and cater to students' educational needs in a timely manner.
• Be actively involved in the planning and preparation of curriculum and innovation of teaching methodology.
• To provide timely feedback to parents and address their concerns appropriately.
• To be tasked with 12 classes of various levels (Primary 1 - Secondary 4)

Qualifications:

• Prefer candidates with a degree qualified in a related field (English Language, Linguistics, Arts and Social Sciences, Mass Communications, Humanities, and Law)
• Achieved academic excellence in English Language, English Literature and General Paper (GP).
• With at least 1 year of relevant teaching experience in established enrichment centers is preferably.
• Familiar with the latest MOE syllabus and examination requirements.
• Prior experience in teaching English language creative writing is an advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Our Client:
Medical Equipment
5 Days, Office Hours
Tai Seng
Up to $2600 Basic + PB

Responsibilities:
Manage administrative requests and inquiries via calls and email efficiently.
Aid in organizing and facilitating sales meetings, as well as inputting sales data.
Assist sales personnel by processing orders and communicating any delivery issues to senior staff.
Support sales team by maintaining sales software, ensuring accurate product, and pricing updates.

Requirements:
Min GCE ‘O’ Level Certificate
No Experience Required
Bilingual in English and Mandarin to communicate with Mandarin speaking customers

For interested applicants, please click "Quick Apply.”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Goh Jia En Sharmaine | EA Reg No: R24120481
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is in the aerospace and aviation industry. They are looking for a Customer Account Representative to assist their sales team for the next phase of their business. They are located in the East - easily accessible.

Responsibilities:

• Prepare written quotations for stock and non-stock items according to guidelines.
• Resolve customer claims and support Accounts Receivable with cash collection.
• Maintain professional relationships with customers, focusing on service excellence and timely responses.
• Influence pricing, freight, and terms the comapnies' guidelines.
• Drive revenue through persuasive communication during inbound and outbound calls.
• Collaborate with Purchasing on inventory purchases for major customers.

Requirements:

• Minimum of 2-4 years of relevant work experience
• Diploma in business or any related field
• Proficient in using MS Office applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage and update necessary information in the SAP system.
• Check and input pricing and product information in the system accurately.
• Work closely with the IT Department when necessary.
• Manage and monitor sales promotion and campaign analysis.
• Manage customer invoicing.
• Keep track of monthly and quarterly data files for shipment, freight, and other group data for internal analysis.
• Ad hoc duties as assigned.

Requirements:

• Diploma in Business Administration or equivalent.
• At least 2 - 3 years of experience in sales support, preferably with SAP system knowledge.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location

36 Loyang Drive, Singapore 508949

Job Summary

The Customer Support Director (CSD) is responsible for overall regional customer support topics and acts as the second level escalation to all customer complaints; they are the customer advocate within Safran Cabin Services. The CSD shall ensure that the respective teams monitor and measure spare and repair management through backlog alignment, identify support solutions to prevent delays in shipping of goods.

The CSD is responsible for managing customer satisfaction by means of internal and external performance scorecards and indicators. The CSD will accompany their respective team members to on-site customer visits throughout their region of responsibility throughout North & South America, Europe, Middle East, Africa, Asia Pacific as applicable.

Responsibilities

• Oversees all aspects of the regional customer service experience and implements effective processes and procedures for Customer Support Managers to interact with customers.
• Responsible for achieving regional customer satisfaction which is measured through Airframer & Internal Scorecards.
• Sets challenging targets and objectives to the team and ensures understanding to create accountability to achieve highest levels of support.
• Ensures that the regional customer support team work in line with operational requirements with regards to order management to meet launch dates, quotes and invoices produced to meet sales targets.
• Adheres to and manages the approved regional departmental travel budget.
• Responsible for recruitment, mentoring, development and creating a customer-focused environment within the team.
• Continually strives to improve the customer service experience taking ownership of escalated customer issues, investigating and following them through to resolution.
• Building new and developing long lasting relationships with customers senior level management.
• Monitor the In-service issue records posted within the Rolling Action Item Lists (RAIL’s) on INSITE platform
• Accompany Support Managers on-site customer meetings as required ie Program Review Meetings (PRM), Technical Review Meeting (TRM), and Executive Review Meetings (ERM) etc.
• Accountable for the region’s Key Performance Indicators (KPI's) and balanced scorecards.
• Analyze data to identify trends and areas of improvements.
• Serve as the focal for performance claims: coordinate with warranty teams to validate claim data, negotiate settlement with customer, track claims.
• With the support of other departments, manages the regional customer interface for complaints or external quality escapes.
• Ensure post visit reports are generated with actions and commitments assigned through to completion.
• Support SCS Finance department in the recovery of late AR helping finance with the right POCs and addressing systemic/ repetitive issues for corrective actions.
• Customer support contract awareness.
• Provide level 1 & 2 technical support using CMM’s & technical drawings data.
• Any other duties as assigned.

Requirements

• Bachelor’s degree or related field/equivalent experience.
• At least 10 years of customer support, Sales and Management experience in a commercial aerospace environment required. Experience with lean principles and continuous improvement. Basic knowledge of Sales management methodologies, proven ability to manage complex projects, and Customer Requests or Concerns.
• Proficient with MS Project, competent with MS Office programs.
• Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen.
• Skilled in problem solving and resolution is necessary to defuse situations with internal and external customers and maintain mutually beneficial customer relations.
• Traveling is required (up to 50%).
• Possess excellent interpersonal and communication skills, management /leadership acumen.
• Rigorous and well organized / Good presentation skills / Good negotiating Skills / A very good level of diplomacy.
• Protracted or irregular hours may be required.
• Relocation to another Safran facility may be required.

• Permanent role
• Well-established global firm in the financial services industry

About Our Client

We are partnering with a well-established global firm in the financial services industry, headquartered in the US.

Job Description

• Able to provide comprehensive IT support services to the Singapore office and other APAC offices, ensuring timely resolution of technical issues and inquiries
• To be able to communicate effectively with users and resolving their requests.
• To fulfill additional tasks on an ad-hoc basis

The Successful Applicant

• Posses a minimum of 5 years experience in a Desktop or Service Desk role
• Extensive knowledge and experience with first and second line support of Windows 10/11
• Strong experience with Azure Virtual Desktop operations and management as well as supporting Office 365 (Office Enterprise Apps, MS Teams)
• Experience with PowerShell would be an advantage

What's on Offer

• Permanent role
• Well-established global firm in the financial services industry
• Attractive remuneration and benefits package

Contact

Cheryl Ang (Lic No: R2091316/ EA no: 18C9065)

Quote job ref

JN-042024-6400027

Phone number

+65 6416 9884

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Objectives

The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone.

Key Responsibilities

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

· Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements

· Prior hand-on production support experience of OPEN Systems/AS4000

· Good support knowledge in either one of the retail or wholesale payment or customer information systems

· Willing to work in onsite shift-support model [24*7]

· Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

· Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.

· Strong written, oral communication skills and able to manage user.

· Ability to easily adopt to any technology / environment.

· 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform

· Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

• Datacenter Capacity Planning and implementation of projects (Plan, Build and Run) and relevant documentation. 
• Handles, checks and manages 3rd party vendors and contractors security clearances and engages and coordinates for adhoc/planned maintenance activities for both data center facilities, equipment and server/devices 
• Handle backup tapes rotation and off site storage for the data centers Maintains and administers the permanent access list for both data centers. 
• Submit monthly/yearly DC performance reports for dissemination to management, document and develop process documents and ensure tickets via ServiceNow (SNOW) are closed within SLA. 
• Develop, update and maintain process documentations of data center operations. 
• Ensure Key Management System (KMS) is online, running and properly maintained along with the CCTV system Administers cabling matrix for the data centers and maintains an updated copy in share point. 
• Manages 24/7 on-site support team including vendors, contractors, hands & legs and cabling vendor for both DC and related activities. 
• Provide support for Data Center related incidents and projects/activities(IMAC) when necessary. 
• Perform any other tasks as required by management.

Responsibilities:

• Manage and ensure all hardware remains functional including computers and printers
• Manage and ensure that all software remains functional including accounts and HR software.
• Facilitate installation of CCTV when required.
• Coordinate with IT suppliers and vendors for renewal of licenses and hardware.
• Create ocal Area Networks (LAN), including the allocation of IP addresses as required.
• Conduct weekly server backups and ensure all computers have appropraite antivirus and cybersecurity measures.
• Execute additional tasks as needed to support the IT department.

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Able to start immediately/within 2 weeks.
• Possessing CompTIA, A+, MCTS is at an advantage.
• Good Analytical Skills, Fast Learner, Shows Initiative, Honest and responsible
• Able to work 5.5 day work week (Performance bonus provided)

Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job Description:

• Responding to customer inquiries via phone, email, or chat regarding products, services, pricing, and orders.
• Assisting customers with placing orders, providing product recommendations, and guiding them through the purchasing process.
• Assisting with sales administration tasks such as preparing quotations, processing orders, and coordinating deliveries.
• Addressing customer complaints, concerns, or issues promptly and professionally, striving to achieve satisfactory resolutions.
• Following up on sales leads generated through various channels to nurture relationships and convert leads into sales opportunities.
• Providing feedback to the sales team regarding customer interactions and opportunities for improvement.
• Generating reports and analyses from customer data to identify trends, opportunities,
• Collecting customer feedback and insights to inform marketing strategies and improve customer engagement.
• Following up with customers to ensure their satisfaction with products or services and address any post-purchase issues.

Requirements:

• Minimum Diploma
• Minimum 1 year of customer service experience
• Adaptability, problem-solving, and analytical skills
• Good communication skills and pleasant personality

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

☑ 5 Days, Office Hours
☑ Kaki Bukit
☑ Up to $2300 Basic + VB
☑ Manufacturing Industry

Responsibilities:

• Attend to customers enquiries and updates on delivery status
• Following up with the factory regarding delivery schedules, technical clarifications, and documentation
• Assisting in day-to-day operations, including preparing Invoices, following up on deposit/advance payments, managing shipping documents
• Preparing and processing Certificate of Origin documents

Requirements:

• Min. GCE ‘O’ Level
• Bilingual in English and Mandarin to converse with Mandarin speaking vendors

We regret to inform that only shortlisted candidates would be notified.

To arrange for interview, please contact Sharmaine @