Total 1,102 Customer Service job vacancies in ngee ann polytechnic clementi campus

About the team you are joining

You will report to the Manager, Customer Service and be part of a multicultural and diverse team. You will work in a fast-paced environment alongside driven, upbeat, and dynamic colleagues. This dedicated and customer-centric team works to bring service to another level!

What your day would be like

You will be responsible for all front-line Customer Services (CS) activities handled by Singapore, IATA Global Customer Services Center (GCSC). More descriptions of your responsibilities are as follows:

• Assists customers across multiple channels;
• Attracts potential customers by answering product & service questions; suggests information about products & services;
• Follows up on pending /overdue payments;
• Handles inquiries and provides timely responses;
• Handles requests and activates subscriptions;
• Handles communication distribution requirements;
• Maintains customer records by updating CRM;
• Supports Business Continuity Plan requirements;
• Updates job knowledge by attending a training & educational opportunities;
• Accomplishes customer service and organization mission by completing related results as needed;
• Identifies and escalates improvement opportunities;
• Tracks self-performance and acts responsibly towards the achievement of the overall team targets;
• Champion for process/projects support;
• Supports customer recoveries by explaining procedures; forwards required solutions/adjustments;
• Supports any other tasks as required by the Manager, Customer Service.

We would love to hear from you if

• You have a university degree in business administration or a related field;
• 1-3 years of relevant experience in front office departments;
• Excellent interpersonal skills and ability to communicate effectively with internal/ external stakeholders at all levels from different cultures and backgrounds with a strong sense of
• Customer Service ethics according to IATA's corporate philosophy;
• Strong CRM knowledge and proficiency with MS Office and other IT-related matters;
• Be result driven and demonstrate personal integrity;
• Proactive approach to problem-solving;
• Ability to set priorities and work with speed with a strong customer focus and a high level of drive and energy;
• Strong ability to take the initiative;
• Ability to work as a strong team player in a dynamic, multi-cultural, fast-paced, and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;
• Ability to demonstrate leadership skills and support management and the team with a proactive approach;
• Fluency in English and Urdu language are mandatory; knowledge of other languages will be an asset;
• Embrace IATA’s corporate values.

Highlights:

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Engineer, you will work directly with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, and problem-solving any potential roadblocks. You'll work with customers and product development to shape the future of the AI/Gen AI platform.

Qualifications

JOB RESPONSIBILITIES

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Provide in-depth machine learning expertise to support the technical relationship with Google’s customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
• Travel to customer sites, conferences, and other related events as needed.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in virtualization or cloud native architectures in a customer-facing or support role.
• Experience with big data and machine learning frameworks (e.g., Tensorflow, PyTorch, or scikit-learn), and implementing MLOps at enterprise scale on cloud platforms.
• Experience in pre-sales and consulting, delivering technical presentations, leading discovery, and planning sessions with customers with scope and success criteria.

PREFERRED QUALIFICATIONS

• Experience in building and deploying data and ML pipelines with a focus on automation.
• Experience building machine learning solutions, MLOps frameworks like Kubeflow, and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks, etc.).
• Familiarity with prompt tuning and experience delivering successful prototypes.
• Experience in understanding a complex customer’s existing software workloads, and the ability to define a technical migration roadmap to the cloud reflecting specific customer needs.
• Familiarity with machine learning programming frameworks such as LangChain, PyTorch, HuggingFace, and TensorFlow.

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

Based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of CA-CIB process, ensuring:

– The team respects the SLA (changes, incidents, requests)

– Appropriate reaction, in line with the severity of an incident or escalation.

– ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

– Escalates to management if needed

– Check if Knowledge was shared within the team and perform filed sessions.

– Enable coordination with other team (AS, Infra, Network, Build….)

– Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

– Enable and encourage Improvement spirit within the team by being a role model on that topics

– Ensure the team has proper time slots to make the ongoing improvement

– Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

– Trains Production Engineers on transferred activities for his business line (production of the applications)

– Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

– Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

– Act as global coordinator during DRP / WIP / main events.

– Review of major releases roadmaps with the team

– Ensure post checks are documented, performed and report is shared

By delegation from the Service manager:

• Controls quality of the RUN activities for all applications of his Business Line

– Recurrent incident

– Respect of SLA

– Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement

• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2

• Respect priorities and short/long term tasks given by Service Manager.

• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking

• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

• Client Oriented with Strong Relationship management.

• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

• Coordination and decision taking capabilities during crisis situations.

• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)

• Technologies and/or Applications background with ability to grasp impact and interdependencies

Working Hours and Shift Organization

• Service Lead is expected to work in shifted time to be able to be onsite at the time its clients (in Paris generally) are working. Expected timings would be 2pm to 11pm Sgp time

• Few times a year, Service Lead will be required to coordinate major events (DRP or other) on site during weekends.

• Service Lead might be escalated during non-office hours on his professional / personal phone.

Legal and Regulatory Responsibilities

· Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

· Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Secondary duties: Other duties may be assigned.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

This is a new role within our Operations Team where you will be responsible for autonomous vehicle operations in our customer sites where you will be responsible for Remote Vehicle Operations, Maintenance and Systems testing. where you will be cross-deployed to both the testing and operations team. This role will operate on a shift-based schedule. You will play a crucial role in ensuring the safe and efficient operation of autonomous vehicles, monitoring and controlling real-time vehicle operations, conducting general maintenance and executing testing procedures.

On a day to day, you will be collaborating with cross-functional teams while integrating new technologies, troubleshooting technical issues and contributing to continuous improvement initiatives. Your expertise will be vital in the success of maintaining compliance with safety regulations, optimizing vehicle performance, and fostering innovation in autonomous vehicle operations.

Role responsibilities

Vehicle Maintenance and Testing.

• Conduct diagnostics and maintenance on autonomous vehicles.
• Collaborate with engineering teams to integrate new technologies and features into autonomous vehicle systems.
• Execute testing procedures for autonomous vehicle systems in an operational environment.
• Provide technical support to on-site and remote teams during autonomous vehicle operations.
• Troubleshoot and resolve technical issues promptly to minimize downtime.

Operations Control:

• Monitor and control the real-time operations of autonomous vehicles.
• Execute and manage autonomous vehicle operations to ensure safe and efficient performance.
• Respond promptly to system alerts and emergencies, taking corrective actions as necessary.

Shift Operations:

• Work on a shift-based schedule to ensure 24/7 coverage for autonomous vehicle operations.
• Collaborate with cross-functional teams to maintain continuous and reliable system functionality during all shifts.

Safety and Compliance:

• Ensure strict adherence to safety protocols and compliance with regulatory requirements.
• Collaborate with safety and compliance teams to implement and maintain best practices.

Required experience

• Diploma in relevant field or equivalent experience.
• Proven experience in vehicle/transport operations and testing.
• Strong analytical and problem-solving skills.
• Experience with vehicle/transport technologies and systems.
• Hands-on experience in mechanical systems and electrical/electronic wiring
• Hands-on experience with Linux OS environment.
• Knowledge and background in Robotics/Automation.
• Hands-on experience in Bash, Python, C++ and ROS is a plus.
• Possession of a Class 3 Driving licence is a plus.
• Excellent communication and collaboration skills.
• Ability to adapt in a shift-based and 24/7 working environment.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

Admin Executive & Receptionist

ㅤEmbark on a meaningful career to make a real difference in the lives of children!

ㅤScience Studios is a leading education centre specialising in the teaching of primary school science through engaging experiments and excellent printed materials. Learning at Science Studios is also supplemented by, and enhanced through, proprietary online resources.

ㅤWe believe children should enjoy learning in order to achieve better grades. We go the extra mile to carefully design, prepare, and deliver each lesson so that students are engaged and have fun learning. For many students, coming to Science Studios is one of the highlights of their week! If you want a positive work environment where you can make a real difference, this is the right place for you!

ㅤWe currently have 3 branches across Singapore: West (Bukit Timah Plaza), Central (Balmoral Plaza) and East (Eastgate at Katong). Do let us know if you prefer to work at one of the locations.

Job Description:

• Communicate with customers regarding SS programmes, fees, replacement classes, etc.

• Prepare apparatus for experiments. This includes purchasing and maintaining inventory.

• Mark quizzes and monitor students’ progress to help them achieve better grades.

Requirements

+ Passionate about enriching children's lives through effective education.

+ Maintain high standards with a strong attention to detail. Thorough and accurate when accomplishing assigned tasks.

+ Able to work one and a half weekend days (Sunday from 12 noon, and Saturday).

[2 weekdays, including Fridays, will be rest days. You’ll be able to avoid weekend crowds on your rest days. Furthermore, there is no need to work on most weekends in June and December.]

IT Support duties and responsibilities of the job

When compiling an IT Support job description, here is a selection of duties to include:

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Testing new technology
• Possibly training more junior staff members

IT Support job qualifications and requirements

Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:

• Computer Science
• Computing
• Engineering

There are also a number of qualities that candidates should be expected to display:

• A technical, logical thought process
• Problem-solving skills
• Communication skills
• An ability to stick to strict deadlines
• An ability to prioritise and delegate
• A keen eye for detail

This role supports Brand Marketing and Retail Marketing teams in Digital Appliance department. Must be proactive and able to communicate effectively internally with Brand Marketing team, Retail Marketing team, Product Marketing team, and Corporate Marketing team. And externally with Creative Agency, Media Agency, printers, external partners and promoters.

Qualified candidates will possess strong creative and graphic design skills (good to have), be detail-oriented, self-motivated and have the ability to organize and execute tasks in a fast-paced environment. Passionate, committed and innovative team player.

Brand Marketing

· Develop and execute marketing and advertising campaigns, this includes digital, social and BTL marketing collaterals.

· Liaise with media and printers in managing the production of all marketing materials.

· Liaise with publishers to update Samsung.com pages with new promotion mechanics, images and communication.

Trade & Retail Marketing

· Supports on collection and preparation of data.

· Support on dissemination of POSMs to respective store, ensuring proper placement of price cards, POP materials, brand toppers and etc.

· Support ad-hoc coordination and tracking of logistics requests (e.g. Loan of washers/fridges to customers, consignment stock and fixtures arrangement).

· Coordinate with external partners/ promoters on floor and/or fixture and renovation changes.

Experience

· Diploma in Marketing / Media / Communication / Business or equivalent (preferred)

· Possesses creative flair, coupled with versatility and adaptability

· Initiative, willingness and resourcefulness to find ways to learn

· Outgoing, sociable with good interpersonal skills

· Creative self-starter and a collaborative team player with a positive attitude

· 6-month internship period

· Good to have – knowledge in design tool (Adobe Photoshop), digital imaging, Illustrator

Chemyst Tuition Centre Pte Ltd is seeking a dedicated and knowledgeable Chemistry Tutor to join our educational team. We are committed to providing high-quality tutoring services to students to help them achieve academic success in the field of chemistry.

Job Description: The Chemistry Tutor will be responsible for providing one-on-one or group tutoring sessions to students in various chemistry subjects, ranging from basic concepts to advanced topics. The tutor will assess the learning needs and abilities of each student, develop personalized study plans, and use effective teaching methods to enhance their understanding and performance in chemistry. The syllabus to be taught will be IGCSE, IP (Leading to IB) and IB Chemistry.

Responsibilities:

• Conduct tutoring sessions in-person or online for high school and/or junior college-level chemistry courses.
• Create individualized learning plans to meet the specific needs of each student.
• Utilize various teaching methods and tools to explain complex chemistry concepts clearly and effectively.
• Assign and review homework, conduct practice tests, and provide feedback to students to improve their understanding and academic performance.
• Monitor and report on students’ progress and adjust teaching strategies accordingly.
• Stay updated with the latest developments in chemistry and teaching methodologies.
• Travelling to the centre at Clementi/Holland Village is needed.

Qualifications:

• Bachelor’s degree in Chemistry strictly.
• Proven experience as a chemistry tutor or teacher, with a strong track record of improving student learning outcomes. With at least 6 years of experience.
• Excellent communication and interpersonal skills to interact effectively with students and parents.
• Strong organizational and time-management skills.
• Ability to adapt teaching methods to suit different learning styles.
• Familiarity with online teaching platforms and tools if the tutoring is to be conducted online.

Position

Service Manager, Data Security Services

The Service Manager for Data Security Services manages the RUN team and the related activities to data and endpoint security. He/She is the main point of contact for the service provider and the internal clients in the bank. He/She manages the budget for the scope. He/She is also responsible for the transition of the new services from other regions to Singapore and manages the project/transition. The role is a techno-managerial role and will have to be involved in DLP policy/rule modifications as well. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologies within data and endpoint security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France, UK, and Russia) remotely from Singapore. France infrastructure represents approximately 90% of the worldwide production activities of CA-CIB.

Team works in Asia and Europe time zones and flexible rotational shift is based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect.
• Encryption Solutions: Disk Encryption, File and Folder encryption.
• Database Audit Monitoring solutions.
• Email and Web Phishing Prevention solutions.
• Vulnerability Management Services.
• Access Management.

Detailed Job Responsibilities

The Team Manager has a wide spectrum of responsibilities and actions.

As the manager of his/her team, he/she:

• Assigns the tasks and manages delegation.
• Sets and reviews the work organization according to activity’s requirements and people’s needs and validates the schedules.
• Animates the team to encourage collaboration and sharing of practices.
• Has a role in supporting people development.
• Participates to recruitment process for the team.
• Vendor relation management.

As the manager of his/her scope of activity, he/she:

• Meets stakeholders on a regular basis to discuss improvement plans, action plans, evolving threats and changing risks, and provide feedback on policies, standards, procedures, guidelines. ISS leads security for GIT and is the main entry point for internal clients outside of GIT (Business Lines, BCP, LGL, and Compliance for security topics).
• The service includes, but is not limited to, incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management, but also global projects like End of Life, New Builds, migrations and upgrades etc., participation in global Infra events (like Power down and DR Tests).
• Ensures activity is performed in compliance with norms, standards, processes and procedures.
• Gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting.
• Reporting and auditing.
• Monitors operational KPI and ensure tickets are losed within SLA.
• Ensures documentation is up to date and relevant for use.
• Implements cross-functions activities including continuous improvement initiatives.
• Estimates the yearly budget, sets monthly forecasts and follows up BAU/Project monthly balance.

As an experienced professional in Security domain, he/she:

• Supports his/her team or experts’ diagnosis when technical issues raise in his/her scope of expertise.
• Is aware of the global IT structure so that he/she anticipates interrelationships within the organization.
• Manage L0/L1/L2/L3 activities which involve direct relationships with end users and L3 activities (architecture, design, project management, etc.).
• Provide oversight to all Data Security activities to ensure adequate performance, efficiency, and availability.
• Engage with technical peer, Service managers, Architect and project teams on technology roadmap and projects, especially with GIT architecture security team.
• Ensures the IT Production activities regarding his/her perimeter are performed correctly by the team, complying with defined norms, standards, processes and procedures.
• Has to make sure that the defined KPI is met on a day-to-day basis for Incident, request, problem, change management etc.
• Has to monitor and push for improvements in the team’s productivity.
• Be available and able to drive/manage any complex or high severity incidents that occur within the scope of their role.
• Engage in Projects and project deliveries.
• Drive and deliver root cause for any high severity issues.
• Has to be responsible for providing direction, proactive and reactive support services to maintain the availability and reliability of systems infrastructure in accordance to the SLA.
• Is involved in security incident diagnosis or investigations to help provide evidence or facts during diagnosis or investigation.
• Manage requests from stakeholders on data security tools to provide extracts, reports or information when required.

As the first point of contact for the Service Provider, he/she:

• Manages the daily relationship with the Service Provider and escalates when needed.
• Follows up Provider KPI and related actions.
• Coach and develop partner resources to meet the objectives.

As the first point of contact for internal Clients, he/she:

• Manages the daily relationship with internal Clients including planning, requests clarification, risks mitigation and service quality.
• Prepares client feedback for the monthly review.
• Serve as point of escalation on major incidents.
• Have to maintain a smooth relation with partners, vendors and global clients/teams.

As a member of ISAP/ITS, he/she:

• Facilitates collaboration and spread of information from and to the team.
• Participates to the department’s activities including brainstorming, team building and other team or transversal actions.
• Fosters innovation mindset.
• Contributes to ISAP/ITS global branding and communication.
• Manage budget (once a year) and forecast (monthly)
• Focus on automation and optimum use of the team to improve efficiency.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence.
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

v Work Timing is flexible and is scheduled to manage the operations within business hours of Asia and Emea timezone.

v Role may have to attend and lead any critical issues escalated outside of working hours, when operational needs.

Qualifications Requirements

Ø Minimum 12 years of IT Security experience and with 3-4 years of team management experience.

Ø Must be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science.

Ø Must have knowledge of different domains of IT Security.

Ø Must have managed a team size of 8 or more Security Specialists in an enterprise level environment;

Ø Must have prior hands-on experience in managing the IT Security Solutions.

Ø Must have experience in working in Production setup in Run (Operations) mode.

Ø Must have working experience in managing the endpoint and data security solutions for a Large enterprise level environment, working experience in financial organization is preferred.

Ø Ability to apply risk based approach while working on assigned responsibilities.

Ø Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions.

Ø Excellent in analytical, communication and documentation skills.

Ø Ability to organize work and be able to priories work as per the needs of Production Operation’s needs.

Ø Must have strong understanding of ITIL processes and comfortable working in process oriented environment.

Ø Ability to work independently and as well as a part of team and is able to work under minimal supervision.

Ø Should have time management skills and able to manage work in fast moving environment.

Ø Should have hands-on technical exposure on wide spectrum of endpoint and data security technologies e.g. Symantec Data Loss Prevention (DLP), Symantec Endpoint Protection, Phishing Prevention and other IT Security technologies.

Ø Must have experience in defining, designing and configuring DLP Policies as per the business requirements.

Ø Professional Certifications:

• CISSP, CISM certified is highly preferred.

Interested applicants, please email your resume to Shaun Quek Yew Meng.

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Title: Service Engineer, Shaft Line Solutions

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are now looking for a Service Engineer to strengthen the Field Service Resource team in Singapore. This position requires travelling to locations in and around South East Asia – approximately 50- 100 travel days a year.

This is a permanent opportunity, and its location is Singapore.

What will you be doing as Service Engineer? Your work will focus on these responsibilities:

• Perform Field Service activities according to the work plan.
• Perform overhauls and repairs on assemblies on site and/or in workshops.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work.
• Create the Service Work Reports.
• Ensure that the work is executed according to QSHE guidelines and site procedures and policies
• Follow-up and report on the status of work orders to customer and/or internal stakeholders.
• Continuously seek for solutions in according to best practices.

To be successful in this role, we expect you to have:

• Mechanical knowledge in propulsion equipment
• Self-motivated, analytical & fault-finding skills
• Mature, hardworking, have good anticipation with a problem-solving attitude
• A team player with a positive mindset & ability to adapt / work in a challenging environment
• Good written & communication skill
• Diploma or NITEC in Mechanical Engineering
• At least 2 year working experience in related field

Why you and us

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Senior Service Engineer, 4-stroke. This is a permanent opportunity, and its location is Singapore.

As a Senior Service Engineer, your responsibilities for the role include:

-Performing field service activities according to the work plan.

-Performing basic troubleshooting (running tests, fine tuning, adjustments, trimming related to running performance) on Wartsila 4-Stroke engine according to customer’s requirements.

- Independently performing major/complex repairs and complete overhauls and commissioning activities

- Leading and managing assigned team and related activities during the work execution.

- Interacting with customers during the work execution.

- Reporting of internal and external progress status of the assigned work.

- Creating the Service Work Reports.

- Ensuring that the work is executed according to Wärtsilä Quality, Health, Safety and Environmental guidelines and customer site procedures.

- Advising and promoting available products and solutions to customers.

To be successful in this role, we expect you to have:

• BSC Degree with 2-5 years of working experience in the related field
• Diploma in marine engineering with more than 5 years of working experience in the related field
• Have broad knowledge of Wärtsilä equipment.
• Excellent technical knowledge and problem-solving skills
• Good command of English, both written and oral
• Ability to work independently
• Willingness and flexibility to travel up to 80% of the time
• Ability to communicate and interact well with customers and other stakeholders
• Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position.

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

Based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of CA-CIB process, ensuring:

– The team respects the SLA (changes, incidents, requests)

– Appropriate reaction, in line with the severity of an incident or escalation.

– ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

– Escalates to management if needed

– Check if Knowledge was shared within the team and perform filed sessions.

– Enable coordination with other team (AS, Infra, Network, Build….)

– Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

– Enable and encourage Improvement spirit within the team by being a role model on that topics

– Ensure the team has proper time slots to make the ongoing improvement

– Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

– Trains Production Engineers on transferred activities for his business line (production of the applications)

– Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

– Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

– Act as global coordinator during DRP / WIP / main events.

– Review of major releases roadmaps with the team

– Ensure post checks are documented, performed and report is shared

By delegation from the Service manager:

• Controls quality of the RUN activities for all applications of his Business Line

– Recurrent incident

– Respect of SLA

– Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement

• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2

• Respect priorities and short/long term tasks given by Service Manager.

• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking

• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

• Client Oriented with Strong Relationship management.

• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

• Coordination and decision taking capabilities during crisis situations.

• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)

• Technologies and/or Applications background with ability to grasp impact and interdependencies

Working Hours and Shift Organization

• Service Lead is expected to work in shifted time to be able to be onsite at the time its clients (in Paris generally) are working. Expected timings would be 2pm to 11pm Sgp time

• Few times a year, Service Lead will be required to coordinate major events (DRP or other) on site during weekends.

• Service Lead might be escalated during non-office hours on his professional / personal phone.

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interestedapplicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• To manage end-to-end process of programme information/promotional material deliverables and metadata to clients after the conclusion of sales.
• This involves working with various stakeholders across the organisation and external stakeholders in the course of programme material collation.
• To ensure programme material collated are of required standard and to resolve and find solutions to rectify issues when necessary.
• To resolve issues with video team when clients encounter video problems.
• This role involves direct liaison with both clients and internal/external stakeholders to troubleshoot and resolve the issues for programme information/promotional material and video files.

• A Diploma in Mass Communications and/or Marketing or a relevant discipline.
• 2 to 4 years of related experience in a Sales Support or Marketing Support role.
• Basic technical knowledge of video files an added advantage.

Job title: HR Admin

To apply: [email protected]

Job Description:

· Maintaining employee records and HR documentation.

· Assisting with onboarding and benefits administration.

· Coordinating training sessions and recruitment efforts.

· Handling HR inquiries from employees and management.

Qualifications:

· ITE or equivalent

· Strong organizational skills.

· Proficiency in MS Office.

· Effective communication skills.

· Ability to maintain confidentiality.

Why Join Us:

· Competitive compensation and benefits.

· Opportunities for professional growth.

· Supportive work environment.

· Be a vital part of our HR team.

How to Apply:

If you're an organized individual with a passion for HR admin, send your resume and cover letter to [[email protected]].

Join Our Dynamic Team as an HR Executive!

Are you ready to be the heartbeat of our team? We’re seeking a vibrant and proactive HR Executive to join our crew and drive our people-powered mission forward!

Responsibility:

• Manage recruitment, from sourcing to onboarding, aligning hires with company values.
• Oversee HR operations, ensuring accuracy in documentation, payroll, and benefits.
• Cultivate positive employee relations, addressing queries and conflicts empathetically.
• Facilitate employee development through training and talent management strategies.
• Ensure HR policy adherence, stay updated on labor laws, and suggest improvements.
• Collaborate on cross-functional HR projects, leveraging analytics for data-driven decisions.

What We're Looking For:

• A people enthusiast! You love working with and for people.
• 2+ years of HR experience in a dynamic environment (fresh ideas encouraged!).
• A wizard at multitasking; you're the master of juggling priorities.
• A communicator extraordinaire, able to inspire and engage.
• An innovator who thrives in a fast-paced, ever-evolving workplace.

What You’ll Get:

• A vibrant and inclusive workplace where your ideas are valued.
• The opportunity to shape our people strategy and drive positive change.
• A supportive team that’s more like family than colleagues.
• Room to grow and develop professionally in a stimulating environment.

Please submit your updated resume by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume/details to WhatsApp +65 88572766

Whatsapp: https://wa.me/6588572766

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

About Pet Lovers Centre:

Pet Lovers Centre Pte Ltd is one of the largest and oldest pet care retail chain in Southeast Asia since founded in 1973. Pet Lovers Centre Group, which currently leads 6 subsidiaries, is headquarted in Singapore and currently has over 150 outlets spanning across 5 countries in South-East Asia.

Highlights:

Responsibilities:

1. Contribute to high-quality research and development work in TCOMS laboratory through:

· design of scaled physical test models, such as maritime vessels, offshore rigs, marine renewable platforms, and aquaculture systems for testing in TCOMS Ocean Basin.

· generation of detailed design, production, assembly, and as-built drawings of test models.

· leading a team of engineers and technicians on model fabrication and modification, calibration, instrumentation, and experimental setup.

· design of embedded sensors to enhance the measurement of models' behaviour and response.

· document design processes, methodologies, and results.

· engagement with external vendors for component sourcing and additional modification work that are beyond the present capabilities of TCOMS laboratory.

2. Perform research in the following areas:

· Offshore hydrodynamics

· Loads, motions and response analysis of Marine & Offshore platforms and floating structures

· Fluid-structure interactions

3. Collaborate with internal teams, affiliated research institutes and other relevant stakeholders in proposal preparation and submission.

Requirements:

Qualification & Field of Study:

· Bachelor's degree in following or related disciplines:

o Mechanical Engineering, Mechatronics,

o Ocean Engineering, Marine Engineering, Offshore Engineering,

o Electrical Engineering, Computer Engineering / Science

o Offshore/Civil/Structural Engineering, Applied Mathematics

Experience:

· 2 to 3 years of relevant work experience in the following areas:

o Mechanical design.

o Naval Architecture, ocean engineering, marine engineering, hydrodynamics, and systems engineering.

o Project management/productivity software/tools such as MS Office, MS Project.

o Marine structures, offshore structural engineering.

· Proficient with 3D modelling tools such as SolidWorks and AutoCAD.

· Prior experience / knowledge in one or more of the following software /programming languages will be preferred:

o SolidWorks, Rhino, and AutoCAD,

o WAMIT, OrcaFlex, SESAM Suite or equivalent,

o Finite Element analysis tools such as SESAM, ABAQUS, Ansys

· StarCCM+, OpenFOAM,

· Matlab, Fortran, Python and/or C++

· Model experiments in wave flumes, wave tank or ocean basin.

Other Requirements:

· Good interpersonal and communications skills.

· Good organization and interface management skills.

· Ability to adapt and work effectively as team player.

· Resourceful and self-driven with a high degree of professional integrity.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for an Assistant Service Engineer, 2-stroke. This is a permanent opportunity, and its location is Singapore.

Your responsibilities for the role include:

- Perform Field Service activities according to the work plan

- Perform advanced mechanical as well as electronic & automation and system-integration related troubleshooting on 2-stroke engines and ancillary equipment

- Perform technical advisory for repair activities executed on customers' responsibility

- Commissioning of service products

- On-site team leading and managing of the assigned team and related activities during the work execution

- Interact with customers during the work execution

- Interacting with Field Services back office and Technical Services during work execution

- Perform internal and external progress status up-dates of the assigned work

- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.

- Create the Service Work Reports

- Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customer

To be successful in this role, we expect you have:

- Bachelor in Mechanical Engineering, Marine Engineering or equivalent with min. 2 years of working experience in a related field

- Diploma in Mechanical Engineering, Marine Engineering or equivalent with more than 3 years of working experience in a related field

- Excellent technical knowledge and problem-solving skills

- Good command of English, both written and oral

- Ability to work independently

- Willingness and flexibility to travel up to 80% of the time

- Ability to create internal and external work reports

- Ability to communicate and interact well with customers and other stakeholders

- Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner, [email protected]) with any questions related to this position.

Scientist

· Perform research in the areas of naval architecture and ship hydrodynamics: Resistance and propulsion, seakeeping and manoeuvring, motions and response analysis of ships and floating structures.

· Complement domain knowledge with AI: machine learning for maritime applications such as system identification of vessel behaviour, autonomous vessel control, wave dynamics, resistance and propulsion.

· Implementation and operationalization of optimization methods for efficient voyages for port environment as well as for international voyages.

· Digital twinning of ships for operational optimization.

· Conduct extensive and high-quality research to develop integrated physical-numerical modelling & simulations using combinations of:
physical experiments and field / experimental sensing, numerical simulations using CFD and/or potential flow-based models or other relevant techniques, machine learning and data analytics.

· Collaborate with industry partners, affiliated research institutes and other relevant stakeholders to make proposal and securing further research grants.

· Any other duties as assigned by supervisor.

Qualification & Field of Study

· PhD in Naval Architecture, Marine Engineering, Fluid dynamics, Applied Mathematics or other related disciplines.

Experience:

· Preferably 3 years of relevant postdoctoral/research/industry experience with knowledge in some of the following areas:

o Naval architecture, and ship hydrodynamics

o Potential flow and CFD software packages to simulate the seakeeping and manoeuvring behaviour of vessels / groups of vessels.

o Model test experiments in towing tank and ocean basin will be an advantage.

o Sensing, data analytics, machine learning at model- and full-scale will be an advantage.

o Hardware-in-the-loop (HIL) testing and development

· Prior experience / knowledge of the following software /programming languages will be preferred:

o StarCCM+, OpenFOAM, HydroStar,

o WAMIT, SESAM Suite or equivalent,

o Fortran, Python, MATLAB and/or C++

Other Requirements (e.g. Skills, Competencies):

· Good interpersonal and communications skills.

· Ability to adapt and work effectively as members of a team.

· Good command of written and spoken language.

· Resourceful and self-driven with a high degree of professional integrity.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Summary -: To provide support to the outdoor sales team as well as maintaining and develop good relationship with existing customers. Process booking and enquiries, coordinating between operation staff and customers.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To provide good customer service support to all customers

ii) Provide good support for outdoor sales in order to grow the business

iii) Manage and maintain good relationship with existing customer

iv) Feedback the necessary to sales in charge for action and follow up with the customer

1. Day to Day Operation

i) To prepare quotations as requested by the customer and assisting Sales in Quotation required

ii) Co-ordinating the shipments with respective parties

iii) Proceed bookings request from customers.

Requirement -:

1) Minimum educational qualification required ‘O’ level and above

2) Min 3 years relevant experience

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Intermediate computer skills

6) Able to start work immediately

Our organization

Within the IT & Operations division, the department Digital Excellence Center (DEC) in Singapore is strong of 150 staff. Our centers of excellence have established a recognized know-how on process digitalization and data analytics while our expertize on artificial intelligence is growing.

Every day, we work jointly with domain IT teams or directly with business stakeholders on digitalization of their processes and leveraging on their data while, in the background, we design, build and frame the next generation of shared services.

We strive at organizing ourselves as agile units that leverage on sound know-how and reusable assets for addressing needs of our internal partners effectively.

We value teamwork, collaboration across the board and partnership with our business - we measure our successes through the successes of our clients.

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

ADDITIONAL JOB DESCRIPTION

As a Customer Learning Lead, you will support and manage segments of the local training business. You'll manage and execute strategic business plans across the Japan region. You will work to determine which partners best fit our training goals and collaborate with them to build clear business plan goals for their training segments. You'll drive consumption of learning programs and strategic campaigns for enterprise accounts and regional customers, reporting business forecasts to executive stakeholders.

Qualifications

JOB RESPONSIBILITIES

• Strategize with customers, regional training business leads, and customer account teams to understand learning needs, conduct scoping sessions, and make recommendations.
• Launch and run learning campaigns across the Japan region to ensure that training is achieving business objectives, taking the size of local markets into account.
• Support regional introductions of global initiatives for programs.
• Support field teams in their training engagements within strategic accounts. Work with learning teams to provide resources, support, and advice.
• Provide reports and business reviews (e.g., regional dashboards, training attach metrics, and training consumption) to stakeholders.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in a training business role or as a channel manager.
• Experience working with partners and business trainers on technical training delivery plans and cloud technologies.
• Experience recruiting and managing partners, and delivering go-to-market strategies and results.

PREFERRED QUALIFICATIONS

• Experience launching and/or managing business offerings to achieve or exceed business goals.
• Experience implementing global business goals/initiatives across the Americas region.
• Experience with business planning, business growth, and data-based approaches to business strategy.
• Ability to work in a fast, growing, dynamic, and ambiguous environment.
• Ability to communicate in Japanese fluently to foster and develop key relationships with new and existing clients and partners in Japan.

We are looking for an Enthusiastic, Energetic Admin & Operations Support Executive who thrives in a fast paced startup environment.

Job Responsibilities:

• Operations Support

Ø Perform daily data update

Ø Perform daily invoice preparation

Ø Setup billing and payments

Ø Coordinate ad-hoc requests from customers

• Admin Support

Ø Responsible for data entry and information management, including e-filing, contact database and document management

Ø Mange and coordinate meeting calendar

Ø Handle office management and other administrative duties as assigned

Job Requirements:

• Proactive Fast learner with a tremendously positive attitude
• Dedicated, detail-oriented and efficient
• Adaptable and Able to work with minimal supervision
• Patient listener with excellent communication skills
• Proficient in Microsoft Office tools like Microsoft Excel, Word, Powerpoint
• A flair in using new software will be added advantage

We regret that only shortlisted candidates will be notified.

Job Purpose

To provide quality service and achieve satisfaction to our valued partners and customer.

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Comply with company rules and regulation.
• Do reports that required from Superior (will advise and guide)
• Other ad hoc duties as assigned

Requirement

• Able to speak and write fluent English and Mandarin
• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.
• Proficiency in Microsoft Office is required.
• Able to commit on Saturday.
• Might required to work or answer calls even after work (as operation still ongoing)
• Able to work independently in a busy and fast paced environment