Total 605 Customer Service job vacancies in nlb punggol regional library

To design, implement, and manage cloud data processing pipelines (e.g., AWS or equivalent), perform Tier 2 & 3 service delivery and operations for Network Analytics Engineering systems, develop big data solutions for real-time and batch processing of large telco datasets, plan hybrid cloud strategies for the data lake, manage data governance and protection, and collaborate with business domain experts, data scientists, and operational teams to create E2E data system solutions.

Tier 3 Systems SME

1. Accountable for overall System Performance and Design.
2. Accountable for Change Management outcomes, executing minor to major software upgrades as well as solution changes independently.
3. Responsible to manage vendors and technically debate on optimum solution performance while ensuring robust and cost-efficient architecture.
4. Drives use of automation for deployment and implement near real-time alerts for security or critical issues.
5. Devise UAT plan and conduct testing for the new features/ bug fixes towards acceptance criteria.
6. Develop Method of Procedures facilitating Change Management with any system impact.
7. Manage project initiatives for sensitive systems with minimal supervision and ability to deliver project within the timeline.

Tier 2 Systems Administration & Operation Support

1. Accountable for overall System Health, Recovery and Security.
2. Accountable to manage Classified Keys, which has root access to Sensitive Systems.
3. Responsible to drive improvements in System’s security posture.
4. Execute planned night activities for production system signature update and bug fixes.
5. Ensure the System / Service uptime to the SLA.
6. Drive daily system health check and monitoring and reporting on daily basis to Director, and raise any issues observed with vendor, follow-up to work on the fixes.
7. Resolve Trouble tickets independently and resolve data dispute issues within SLA.
8. Manage Vendors and conduct recurring operations reviews to track the Tickets SLA.
9. Prepare data for monthly Operations meeting with Director.
10. Drive quarterly system audit reviews and highlight any abuse on subscriber or sensitive workspace user activities in meeting with Director.

Manage System Security (Cloud and on-premises)

1. Management of Anti-Malware systems and perform monthly scanning for any security threats and system administration and perform monthly scanning for systems.
2. Analyse security reports from Anti-Malware scans, determining best course of action.
3. Managing the implementation and provisioning of firewalls, switches for the Department systems.
4. Administrator for the firewalls and perform the quarterly review for the rules to ensure the system defence-in-depth and security.

Support InfoSec and implement Security Governance initiatives.

1. Manage PIAM (Physical access and Identity management) for the user account administration to improve security and avoid manual password changes/management and control and keep track of the elevated privileged user accounts logins.
2. Design, deploy and Operate a Centralise log server to store all logs and process to expeditiously support investigations into security incidents.
3. Deploy, implement, and operate vulnerability scanning tool and analyse reports and closely working with security governance and planners to conduct remediation activities which he/ she will perform.

• Achieve zero SL1 and cyber-security incidents and to resolve trouble tickets within the given SLA. Represent NAE as member of NSC Security Rep and ISMS Networks Security working Committee.
• Lead Incident Management and provide timely update to the Management and accountable for the RCA of the managed platforms.
• Maintain high level of Data pipelines and system availability (Data Integrity & Systems 95%+)
• Ensure operational processes for the respective systems are well documented. This includes system inventories, solution doc, IP/Network design, SOPs etc.
• Update NAE systems to the latest stable Software version. Keep the system updated with the Periodic patch updates (OS, software, Firmware, Switches, Firewall) – Half yearly/yearly.
• Conduct monthly operations review and quarterly Audits on time and Tickets resolution within SLA.
• Ensure no gaps in security monitoring. Perform bi-weekly Antimalware signature updates and monthly Scans. Complete and report IOC scans and security patches to network Security Operation Centre. Support various security initiatives to achieve full audit compliance.
• Use Ansible and scripting to automate system operations.

Skills for Success:

• Degree in Engineering or IT
• Good to be certified in Redhat architect certification, Cloudera CDP certification or Cyber security (CISSP) certification.
• Good to have deep knowledge of mobile and broadband network technologies.
• 3 - 5 years of experience in data solution and administration
• Proficient in either 3 of the following:

1. Cloud Data solution (AWS)
2. Big data and data warehousing operations.
3. System administration
4. System integration
5. Data architect
6. Hadoop and Spark (or equivalent)
7. Linux/Unix, Ansible automation, Shell Scripting
8. Kubernetes, Docker, serverless functions, APIs and Kafka bus
9. Network and Security design

• Good technical writing skills and presentation skills

Your Career Growth Starts Here. Apply Now!

Working hrs: Mon to Fri (1000AM to 0400PM)

Location: Goodman Road

Requirements:

• At least 1 year of experience supporting school operations.
• Preferred experience as a cleaner in science laboratory settings.

Scope of works:

• Sweep and mop laboratory floors.
• Empty trash bins and broken glassware containers.
• Clean benches, sinks, and refill hand soap, disinfectants, and paper towels.
• Wash glassware (beakers, cylinders, bottles, etc.) under a technician's guidance.
• Replicate experimental setups after demonstration.
• Weigh chemicals, prepare solutions, and set up equipment.
• Distribute and replenish materials during practical lessons.

· Responsible for project management, On-Premise Network Management, Cloud Deployment, implementation, testing, support, and maintenance of Cloud Hosting Environment.

· Provide support, act as liaison/ consultant for Deployment of SaaS solution on the Cloud Environment.

· Provide support for SaaS solutions on the Cloud Environment offered by the Company.

· Responsible for testing out different tools used for Code Scanning, Vulnerability assessment and penetration testing on our environment.

· Support team members in the continuous effort to enhance and upgrade existing Hosting environment to support changes in the technology and business environment.

· Provide good service and timely response to the needs of external customers and within the office

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

Responsibilities:

• Provide tier-3 technical support for robotic systems, including hardware, software, and firmware components.
• Diagnose and resolve technical issues reported by customers, collaborating with the technical team to escalate and address complex problems.
• Document and report recurring issues to the Technical team to support continuous improvement and product development.
• Facilitate knowledge transfer sessions, training, and technical briefings to empower the Customer Success team in providing top-tier support to customers.
• Participate in testing and validation of new robotic systems and updates, providing critical feedback to ensure customer needs and experiences are addressed.
• Maintain detailed records of technical issues, resolutions, and feedback from customers and the Customer Success team.
• Develop and update technical documentation, user manuals, and support guides to assist the Customer Success team and customers in effectively utilizing robotic systems.

Requirements:

• Bachelor’s degree in Robotics, Electrical Engineering, Mechanical Engineering, Computer Science, or a related field.
• 2+ years of experience in technical support
• Excellent problem-solving skills with the ability to diagnose and resolve complex technical issues.
• Strong communication and interpersonal skills, with the ability to effectively bridge gaps between technical and non-technical teams.
• This position may require occasional travel to customer sites.
• Good English communication skills (verbal and written).

Responsibilities:

• Communicate programmes offered to beneficiaries clearly and concisely.
• Provide support for management of databases for programmes;
• Assist in conducting research and environmental scans on social programmes
• Manage and update up to 150 records of students and graduates from the programme
• Track monthly updates and progress of students, including but not limited to conduct, payments, attendances and submission of their result slips
• Process invoices from education institutions, payment vouchers for students under the programme
• Coordinate and ensure living allowances for students are disbursed accurately and on a timely basis
• Assist in reconciliation of the programme’s financial records

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

A sales manager is a professional responsible for leading and overseeing a team of sales representatives. Their primary goal is to ensure that the sales team meets or exceeds revenue targets by effectively managing and motivating their team, developing sales strategies, and fostering strong relationships with customers.

Key Responsibilities:

• Team Management: Hiring, training, and developing sales representatives
  Setting performance goals and providing feedback. Coaching and mentoring team members. Managing team performance and addressing issues
  
• Sales Strategy: Developing and implementing sales strategies and tactics.; Analyzing market trends and identifying new opportunities;
  Setting sales quotas and targets;
  Tracking and reporting on sales performance.
  
• Customer Relationship Management:Building and maintaining strong relationships with customers;
  Addressing customer concerns and complaints;
  Identifying and pursuing new business opportunities.
  
• Sales Process Management:Overseeing the sales process from lead generation to closing;
  Ensuring adherence to sales best practices;
  Streamlining sales processes for efficiency.
  
• Reporting and Analysis:Preparing sales reports and analyzing sales data;
  Identifying areas for improvement and implementing corrective actions.
  Providing insights to senior management on sales performance.
  

Skills and Qualifications:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proven track record in sales and sales management
• Deep understanding of sales processes and techniques
• Strong analytical and problem-solving skills
• Ability to work under pressure and meet deadlines
• Proficiency in sales CRM software and tools

Pre-requisite

1. Able to understand and communicate well in both English & Chinese language.
2. Preferable at least 2years experience in Logistics industry which have basic knowledge of how the industry function.
3. Degree and Diploma qualification.
4. Singaporean & Singapore PR will have advantage in pre-selection.

Job description

1. Customer Communication: Act as a point of contact for customers, responding to inquiries, providing quotes, and assisting with any issues or concerns they may have regarding freight services.
2. Sales Coordination: Assist in coordinating sales activities, including scheduling appointments, preparing sales materials, and following up with leads.
3. Documentation and Compliance: Ensure that all necessary documentation for freight shipments is complete and accurate, including customs documentation for international shipments. This may involve coordinating with other departments or external partners to gather required information.
4. Rate Negotiation: Support the sales team in negotiating rates with carriers and other service providers to secure the best pricing for customers while maintaining profitability for the company.
5. Order Processing: Assist in processing freight orders, including entering orders into the system, coordinating with carriers for pickup and delivery, and tracking shipments to ensure they reach their destination on time.
6. Customer Relationship Management (CRM): Maintain customer records and interactions in a CRM system, ensuring that all relevant information is accurately recorded and up-to-date.
7. Market Research: Assist in conducting market research to identify potential customers and market trends, providing valuable insights to the sales team.
8. Problem Resolution: Help resolve any issues that arise during the shipping process, such as delays, damages, or documentation errors, by liaising with carriers, customers, and other stakeholders.
9. Product Knowledge: Develop a deep understanding of the freight forwarding services offered by the company, including knowledge of different modes of transportation, shipping regulations, and industry best practices.
10. Sales Support Materials: Create or update sales support materials such as presentations, case studies, and marketing collateral to assist the sales team in their efforts to acquire new customers and retain existing ones.

Part-Time/ Full Time:

Main Duties & Responsibilities:

• Provide supervision and guidance on daily school homework and testing of spellings for P1 – P6 students
• Maintain order and discipline in the Centre and ensure students’ safety and well-beings at all times
• Plan and conduct Centre’s festive celebrations, holiday activities and enrichment lessons
• Maintain regular communication with parents on their child’s academic progress and behavioural management
• Routine operational duties

Requirements:

• Minimum GCE ‘O’ Level with preferably 1 year of relevant work experience
• Able to handle all four subjects of English, Chinese, Mathematics and Science will be an advantage
• Team player with strong passion and patience in guiding / teaching children
• Organised and able to multi-task
• Good in Microsoft Office (Words, PowerPoint) advantageous
• Retired teachers are welcome to apply

Full Time: Monday to Friday: 10am to 7pm

Part Time: Monday to Friday: 12.30pm to 6.30pm

Job Description

· Manage the day to day operations of centre

· Oversee an additional centre operations

· Inspire the passion and commitment in your teachers

· Motivate teachers and staff to maximize collaboration, retention and growth

· Actively engage parents to deliver the best education to the children

· Provide effective leadership in managing and mentoring teachers and staff

· Play an integral role in continuing our commitment to quality

Job Requirements:

· Diploma in Early Childhood Education - Teaching & Leadership is a must

· Degree in Early Childhood Education will be advantageous

· Creative and inspiring with loving energy

· Excellent communication and classroom management skills

Additional Information:

· Permanent positions

· Attractive remuneration and benefits package

· Comprehensive training will be provided

· Ample opportunities for personal growth and career development

Job Description –

1.Urgent Call Centre Customer Service Officer [Inbound & Outbound] - 6pax

Job Purpose
The Customer Service Call Centre Representative is to serve as the primary point of contact between the company

and its customers, ensuring that customer inquiries, complaints and issues are addressed promptly and effectively.

Duties & Responsibilities:

· Handling Inbound and Outbound Calls

· Customer Support and Issue Resolution

· Documentation and Record-Keeping

· Product and Service Knowledge

· Handling Multiple Communication Channels

· Meeting Performance Targets

· Providing Feedback and Suggestions

· Working in a Team Environment

· Adhering to Company Policies

· Upselling and Cross-Selling [Optional depending on the role]

2.Urgent Call Centre Customer Service Officer [Inbound & Outbound] - Able to converse fluent Korean product speaker - 6pax

Interested Candidate please forward your resume to [email protected][attention: Hr dept]

We regret to inform that only shortlisted candidate will be

contracted.

Candidate who sends us your personal data & resume is deemed to give consent to us, collect, use and disclose your personal data for our internal used and subsidiaries for this job application. As such, you have also given your consent, read, understand and agreed to allow for this job application process. Thank you.

Join our Team @ D'Penyetz Lor Chuan!

Job Highlights:

• Walking Distance from the MRT Stations (8mins walk from MRT to Building)
• Competitive Salary
• Meal Provided
• Outpatient Medical Benefits
• Birthday Leave
• Uniform is provided

We are hiring a positive Service Staff to help us with our F&B establishment on a permanent basis.

Restaurant Service Responsibilities:

• Process customers’ orders and generate their bills.

• To clean all tables after clients have left and get such tables prepared for the next set of clients.

• Maintain cleanliness of service areas as required.

• Pack warm foods and, beverages to clients effectively by the orders.

• Clean plates, bowls and utensils daily with the provided Automated Dishwasher.

• Monitor stock and place orders when there are shortages.

• Opening/Closing of Service Areas.

Requirements:

• Entry-level / no working experience is welcome to apply, and training will be provided.

• Willing to learn and can-do attitude.

• Demonstrate the ability to multi-task and work well in a fast-paced environment.

• Able to work on weekends, and public holidays.

• Remuneration varies according to experience.

About Allkin

Founded in 1978 as Singapore’s first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life’s challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

Roles & Responsibilities:

Reporting to the Group Supervisor, the Program Coordinator / Community Connector (CC) is to connect with the seniors, the community and partners to empower seniors to age in their community.

• Plan and conduct outreach to raise awareness about centre programmes and services and to enrol new seniors as centre members
• Conduct basic assessment to identify socially isolated seniors and those with needs.
• Collaborate with grassroots, community partners and service providers to build up community network, which includes initiating and coordinating community engagement efforts

Active Ageing to encourage active living and empower seniors.

• Organise activities at Eldercare centre and off-site locations.
• Co-create activities with volunteers.
• Empower seniors to be volunteers.

Befriending and Buddying to prevent social isolation.

• Manage volunteers to provide befriending/buddying services.
• Befriend seniors.

Care and Support to ensure seniors with needs are supported.

• Provide information and referral service and follow-up with referrals made.
• Participate in discussion with case management team to ensure clients are served holistically.

Others

• Support in volunteer management processes e.g. keep track of volunteering activities and hours, maintain volunteer database.
• Administrative duties which include data collection and reporting for reporting and evaluation purposes.
• Other work projects assigned by supervisor/management

Candidate Profile:

• Minimum GCE 'O' levels, up to Diploma graduates.
• IT literate
• Good communication and social skills to work with different people.
• Pleasant personality.
• Team player, yet independent to carry out most functions.
• Strong interest in empowering and preserving the dignity of senior.
• Able to speak dialects will be an advantage as some elderlies are only able to speak dialects

Job Description:

• Handles inbound calls from members of public
• Provide satisfactory explanation to customer and take remedial action where necessary
• Provide pro-active feedback to the customer to ensure that the committed ETA is respected
• Alert superior of recurring service failures so that corrective actions may be taken to avoid future problems

Job Requirements:

• Minimum 1 year of experience in contact centre environment and/or service-related industry
• Possess O level/Higher NITEC
• Able to converse with mandarin-speaking callers
• Able to converse in dialects is a plus but not mandatory

We are looking for Physiotherapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist, Music Therapist and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in home and community.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualised therapy programmes
• Monitor training programmes and review its effectiveness
• Liaise with various disciplines involved in the rehabilitative treatment process
• Refer clients to the respective specialists for consultation and intervention

Job Requirements:

• Recognised Degree in Physiotherapy (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Eligible to register / Registered with the Allied Health Professions Council in Singapore as Conditional or Full Registrant

We are seeking motivated individuals to join us as a Business System Analyst. In this role, you will be responsible for analyzing business processes and making sense of data and identifying areas for data representation improvement. You will also help to solve basic office IT issues with the help of an IT vendor, as and when needed to optimize operational efficiency. You will work closely with various departments to gather requirements, design solutions, and ensure successful implementation.

Job Description:

• Discuss with internal end users / business stakeholders to develop a thorough understanding of their needs and identify, analyze and translate these business requirements into technical specifications.
• Develop and manage Management Information System reports (e.g Sales, Inventory, Staff and Outlet performance) and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
• Improve systems by studying current processes; designing modifications. For example, automate processes by developing scripts and codes from MS SQL database to supplement SAP system.
• Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
• Provide user training and support to ensure effective utilization of dashboards and IT solutions.
• Provide daily SAP helpdesk support, troubleshoot on first level SAP issues for local operations and escalate to the vendor if neccesary.
• Provide on-going support on in-house CRM application, its analysis platform including tablets and network maintenance.
• Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades
• Maintenance knowledge of server and office equipment including laptop/printers and business email setup
• Day to day system support for software, hardware and network issues, if need arises
• Maintain system protocols by writing and updating procedures

Skills and Experience Required:

• Preferably at least 3 years of relevant working experience implementing or managing MS SQL, central data warehouse and managing analysis platform
• Experience in Python, SQL (database), DAX (Power BI), VBA
• Degree/Diploma in Computer Science/Information Technology preferred.
• Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade or management
• Highly analytical and possess strong commercial acumen to crunch useful data on business performance.
• Programming experience in SAP /PowerBI/Power Query.
• Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge
• Ability to prioritize tasks and manage time effectively.

Job Description

- Adopt innovative teaching methods and create an engaging learning experience for children/youths

- Create worksheets and lesson material

- Prepare and deliver lessons that facilitate active learning experiences
- Perform required classroom administration responsibilities

- Maintain a professional and proactive relationship with caseworkers

Job Requirements

- Bachelor's degree or equivalent

- Up-to-date with the latest MOE syllabus

- At least 2-3 years of relevant teaching experience

- Passion for teaching and nurturing students

- Able to travel

- Pleasant and friendly personality

- Lesson timings would be anytime between 2pm – 9pm on weekdays during school term, depending on the availability of clients

Rate:

Hourly rate of $30 to $75

We are looking for Speech and Language Therapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist, and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in the home and community.

Job Responsibilities:

• Assess and identify the individual needs of clients andformulate, develop and implement appropriate individualized/ group therapy programmes
• Apply pediatric and early intervention evidence-based practices in the intervention programme for clients
• Keep updated of development and research in areas pertaining to pediatric speech therapy
• Be part of the transdisciplinary team of therapist, social workers and psychologist in the programme
• Conduct workshops and training for both internal and external stakeholders

Job Requirements:

• Recognized Degree/Master in Speech and Language Therapy(listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Eligible to registered with the Allied Health Professions Council in Singapore as conditional or full registrant

We are looking for Occupational Therapist to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in the home and community.

The team provides range of individual and/or group rehabilitative and consultative intervention programs in an educational setting, for clients age 0-6 years. The team aspires to maximize the holistic learning and development of clients to enable their independence and active participation in the natural settings.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualized/ group therapy programmes
• Apply pediatric and early intervention evidence-based practices in the intervention programme for clients
• Keep updated of development and research in areas pertaining to pediatric speech therapy
• Be part of the trans-disciplinary team of therapist, social workers and psychologist in the programme
• Conduct workshops and training for both internal and external stakeholders

Job Requirements:

• Recognized Degree/Master in Occupational Therapy (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Registered or eligible for registration with the Allied Health Professions Council in Singapore as conditional / full registrant

Responsibilities:

· Responsible for ensuring customers’ enquiries are attended to via corporate email

· Analyse and develop action plans from customer’s feedback

· Managing feedback system and ensuring operation/service departments are updated with developments

· Managing VVIP data base, including support marketing department with customer retention schemes

· In charge of the company’s customer hotline

· Tabulate scores to facilitate data analysis on complaints, complements and E-Platform

· Execute and document all interactions with customers, including correspondences

· Documenting and collating past cases for training purpose.

· Liaising and follow up with the operation department on all customer feedback cases

· Conduct internal customer service audit

Requirements:

• Candidate must possess at least a Diploma in a related discipline
• At least three years of working experience in a customer-service related role
• Attentive to details, organized and with excellent numerical skills
• Independent and able to work in a fast paced environment with effective time management ability
• Effectively bilingual in English and Mandarin to communicate with Chinese speaking customer-base

The Responsibilities:

As a Childcare Teacher, you shall be required to perform teaching and administrative responsibilities.

Teaching duties include but are not limited to lesson planning, resource preparation, classroom teaching, lesson recording, reporting of children’s progress, communicating with parents, routine care, classroom decoration, organising excursions etc.

Administrative responsibilities include attending weekly staff meeting, carrying out assigned administrative duties (e.g. ordering stationery) and any administrative matters as assigned by the Reporting Officer.

The Ideal Candidate:

• Enthusiastically participate with children in activities
• Be passionate, creative, energetic and disciplined
• Be willing to commit to working/training on Saturdays
• High level of reliability, integrity with a positive and mature
• disposition
• Candidate must possess at least a Professional Certificate or
• Diploma in Early Childhood Care and Education or equivalent
• Certified by ECDA at L1/L2 category
• At least 1 year(s) of working experience in the related field is
• required for this position

> Full-Time, Part-Time and Contract position(s) available

> Interested candidate please send your resume stating with current and expected salary, reason of leaving and notice period

Working hrs: Mon to Fri (0800AM to 0500PM)

Location: Yishun

Requirements:

• GCE ‘O’ Level or Office Skills Certificate
• Experience in secondary school environment preferred
• Customer service-oriented with strong communication skills
• Proficient in MS Office and IT systems
• Singapore Citizen or Permanent Resident

Scope of works:

• Manage phone calls and walk-in queries
• Handle mail and email distribution
• Assist with data entry, goods receiving, and certificate printing
• Support school events and activities
• File documents and distribute materials
• Attend to unwell students, latecomers, and early dismissals
• Administer basic First Aid
• Process Financial Assistance and Bursary applications
• Perform other duties as assigned

We are a world leading supplier of climate solutions for the future. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical. Together, we work to support our customers in creating a healthier planet. Come work for us and be part of this exciting journey.

About the job

We are looking for a dynamic and skilled Service Sales Engineer to join our team. The Service Sales Engineer – Control and Upgrade is responsible for driving sales related to control systems and equipment upgrades for dehumidifier solutions. This role includes developing tailored control and upgrade solutions to meet customer needs, maintaining strong customer relationships, and providing accurate sales forecasts and reports. If you are a motivated individual with a blend of technical acumen and sales prowess, this role offers a challenging yet rewarding opportunity.

Role and Responsibility:

• Focus on acquiring new clients and retaining existing ones to achieve sales targets and objectives for control systems and equipment upgrades. Develop and implement strategies to increase sales and market share of control systems and upgrades.
• Establish and maintain positive relationships with existing customers to secure and cultivate future business opportunities. Recommend control system and equipment upgrades tailored to customer needs to enhance service and product offerings.
• Deliver accurate monthly sales forecasts and reports for the designated area of responsibility. Monitor sales performance and provide regular updates to management.
• Ensure all service jobs and purchases are correctly captured, ordered, invoiced, and fulfilled in a timely manner. Coordinate with relevant departments to ensure smooth execution and delivery of services and parts.
• Participate in marketing initiatives to enhance sales performance. Collaborate with the marketing team to develop promotional materials and campaigns for control systems and equipment upgrades.
• Engage with existing and new customers through visits to meet sales target levels. Ensure a high level of customer satisfaction by addressing customer inquiries and resolving issues promptly.
• Promote and propose tailored control and upgrade solutions to meet customer needs and improve operational efficiency. Conduct assessments of customer requirements and recommend appropriate control and upgrade solutions. Prepare and present control and upgrade solution proposals to customers, highlighting benefits and value propositions.

Candidate Requirements:

• Minimum qualification of Higher NITEC or Diploma in Mechanical Engineering or a related field.
• At least 2 years of relevant sales experience in a similar role.
• Ability to identify and acquire new clients while maintaining and nurturing relationships with existing customers.
• Experience in sales, particularly in control systems or equipment upgrades.
• Proficient in reading, writing, and speaking.
• Ability to communicate technical information clearly and effectively to team members, customers, and stakeholders.
• Possession of a valid Singapore Class 3 Driving License.

At Munters, you get the chance to influence and solve meaningful problems for society. We lead with an absession for climate, with people in the core and sustainability as part of the DNA.