Total 7,182 Customer Service job vacancies in no 3 changi business park crescent changi business park singapore

Who are we?

Muzart is an established art school in Singapore and Malaysia focusing on holistic art enrichment for children aged 4-15 years old. With an well developed curriculum and teaching methodology, Muzart is trusted by parents generations over.

All teaching materials, curriculum and processes are in place for you to hit the ground running!

Who are we looking for?

- Passion for arts and teaching

- Able to instruct a class confidently and communicate well to both children and parents. It is crucial to develop and nurture positive and good relationships with children and parents (some who may be demanding)

- Art graduates from SOTA, NAFA and other art schools are welcome, or someone with an extensive art portfolio

- Have a good art portfolio

- Able to work independently

- Off days are Monday and Tuesday only with key working days on Saturday and Sunday

- Location: Beauty World Centre

WhatsApp Gina at 94765122 with your CV and Portfolio today!

• Analyze and fine tune the speech analytics (SA) content and applications
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices
• Ensure SA contents are concise to minimize misunderstandings within other business lines
• The incumbent may be required to support other adhoc duties as needed within the business lines
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/6288

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Salary: $3000 per month

Working days: 5 days per week

Work location: Clarke Quay / Novena

Contract duration: till December 2024 (renewable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 1 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Requirements:

- Support the marketing team in strategic, tactical creative plans to drive sales for our business and ensure brand growth through various marketing activities.

- End to end execution and management of marketing campaigns - from content generation to copywriting to compaigns tracking and reporting .

- Strategize, plan, create and deliver quality, engaging social media and digital content for company blog site

- Handle artwork and design

- Contribute ideas, design new artwork and have the expertise to work with a wide range of digital graphi tools to produce high-quality visual communications.

A levels graduate/local Diploma Holder eg NYP, SP,TPetc / Degree Holder

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Supervisor

• Salary: S$4,000
• Work duration: Immediate till end of Dec 2024 (Renewable depending on performance and project)
• Yearly Renewable Contract
• Working hours: 5 days across Mon - Sun, up 44 hrs/wk
• Work location: Clarke Quay / Novena area (work in office)
• Able to start work immediately or within 1 month notice period

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• PROFICIENT in Microsoft Excel
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager to drive Data Center / Infrastructure projects for our client in Singapore which is a top global investment bank.

Responsibilities:

• Deliver Data Center / Infrastructure related projects, including implementation, migration, and upgrading.
• Focus on Project Management initiatives in Asia Pacific with an emphasis on:
• Technology systems infrastructure deployments / upgrades
• Understand the purpose of each application or infrastructure.
• Define resource requirements.
• Facilitate meetings among all stakeholders/ vendors regularly and produce status update reports periodically.
• Provide forecast costing for initiatives and maintain the budget throughout the project along with requisite administrative tasks.
• Support project processes, documentation, progress reporting, status meeting and escalation effectively.
• To deliver high visibility projects

Requirements

• Past project management experience in managing large scale projects for technology infrastructure services (such as datacenter / networking) in the banking / financial domain.
• Experience in managing project budgets with good understanding of P&L, Cash Flow forecasting and resource cost management.
• Possess past hands-on infrastructure experience such as server building, cabling, procurement, network switching, firewall configuration, racking, etc.
• Able to assess infrastructure requirements dependencies, constraints, and migration strategies working with the various technology SME’s.
• Experience in managing senior stakeholders with good communication skills.
• Vendor Relationship Management experience
• Formal project management training or certifications is a plus

To submit your application, click 'apply' or send your resume to [email protected]

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description :

1· Installing and configuring computer hardware, software, systems, networks, printers and scanners

2· Monitoring and maintaining computer systems and networks

3· Responding in a timely manner to service issues and requests

4· Providing technical support across the company (this may be in person or over the phone)

5· Setting up accounts for new users

6· Repairing and replacing equipment as necessary

7. Working with vendors for the outsource applications

8. Workplace in Pandan Loop

Job Requirements :

1. Diploma in Computing

2. At least 2 years of experience in IT support

3. Able to take stress

4. Experience in Navision will be an added advantage

5. Problem Solving skills

6. Team work

7. Able to prioritise

Position title : Student Care Centre Supervisor
Working Location: Pasir Ris
Working day: 5 days (According to roster)
Salary : $3300 - $3800

Job Purpose:

• Plan, coordinate, and execute programs during Term and School Holidays.
• Provide students with a caring, stimulating environment to learn, close supervision, and guidance during before and after school hours and school holidays.
• Help students grow in all aspects of life - emotional, social, physical, intellectual, and spiritual.
• Ensure the safety, security, and well-being of students at all times.
• Be a responsible, good role model for the students & teachers.

Job Responsibilities:

• Oversee day-to-day operation of the Centre and ensure its smooth running.
• Ensure good Centre performance by developing strategies in line with centre’ vision and mission.
• Ensure teachers provide an optimum level of guidance to students to complete their school homework responsibly.
• Mentor and supervise staff & teachers to ensure compliance with SOPs, safety, security, and health standards.
• Provide a warm & nurturing environment to the students at the Centre.
• Supervise and guide students with their school work as well as life skills (play, hygiene, and mealtime).
• Plan and conduct child-appropriate social and recreational activities and holiday programs.
• Teach & address classroom disciplinary issues using positive behavior support systems.
• Prepare/organize and execute/conduct creative learning activities and outings as required.
• Support the holistic development of students in alignment with centre’ goals.
• Maintain regular communication with students' parents.
• Establish partnerships with community partners & volunteers.
• Foster good working relationships & rapport with all stakeholders - students, parents, team members, volunteers, and partners in the community.

Requirement:

• Diploma/Degree in any discipline.
• At least 2 years of supervisory experience.
• Certificate in student care.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities :

Responsibilities: As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the teams performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team Ensure timely delivery of services and maintain high levels of customer satisfaction Manage the teams performance and provide guidance and support as needed Collaborate with other teams to ensure seamless integration of service delivery solutions

Trade Support

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec Tower 3

Salary: up to $3.5k + VB

Requirements:

• 2-3 years of relevant experience

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Your new company

Client is an electricity distribution company in Singapore seeking to hire 2-year Customer Care Officers.

Location: Kallang

Salary: up to $2,800 (+ sign-on bonus & completion bonus)

Work hours: Monday – Friday: 8.30am – 5.30pm / 9am – 6pm

Alternate Sat: 8.30am – 12.30pm / 9am – 1pm

Your new role

· To be responsible for customer calls

· Call-backs for escalation if required

· Daily logs and administrative duties as and when required

What you'll need to succeed

· Previous experience in call/contact centre will be an added advantage

· Able to commit to the contract

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Ernie at Hays on +65 6424 0157 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1329386 | EA License number: 07C3924 | Company Registration No. 200609504D

Join Our Team: Virtual Cards Product Support (Project Manager)

Responsibilities:

• Manage all VCA clients and provide subject matter expertise on virtual cards, file feed and connectivity, and API connectivity.
• Support client requests for launch and ongoing technical support related to VCA card products.
• Conduct product trainings for internal stakeholders and clients to facilitate commercialization.
• Provide SME support for the launch of VCA product functionalities, including UAT and production testing.
• Act as presales support for complex deals.
• Assist with onboarding activities and data migration on the platform.
• Coordinate VCA Helpdesk escalation activities internally.
• Engage in stakeholder management, supporting internal teams, external partners, and clients on product enhancements and knowledge of VCA product.
• Demonstrate a hands-on approach and adapt quickly to new learning.
• Manage multiple initiatives simultaneously and effectively manage internal and external stakeholders.

Requirements:

• Solid understanding of Cards industry; Commercial Cards knowledge preferred.
• Expertise in virtual cards, APIs, and technical aspects.
• Strong team player with excellent communication, project management, and client/stakeholder management skills.
• Ability to thrive in a fast-paced environment and manage pressure effectively.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Industry : Aviation

Location : Loyang, near pasir ris

Responsibilities

• Issue quotations, acknowledge customer purchase orders and send invoices
• Ensure customers’ orders are processed promptly and accurately
• Ensure coordination on stock readiness, availability and delivery schedules
• Respond customer queries and expedite requests
• Ensure delivery and customer requirements are met
• Undertake ad-hoc duties as assigned.

Requirements

• Diploma in Business or Engineering or equivalent
• At least 2 years of working experience in a customer service function
• A team player, meticulous and self-motivated with a positive attitude
• Able to work independently in a fast-paced environment
• Possess good problem solving and communication skills
• Proficiency in MS Office

Basic: S$ 2200 to $2400
Address: Pandan Loop (Clementi)

Before Probation: 5.5days (8am to 12pm – Saturday)

After Probation: 5 days (Mon-Fri)
Working Hours: 8am to 5pm (Weekdays)
Required to work half-days on alternate saturdays (Will be granted half-day off-in-lieu on weekday in following week e.g. Monday to Friday)

Job Responsibility:

• Order taking, key in invoices, email SOA
• General Admin Duties
• Co-ordinating Sales / Logistics
• Other Ad-Hoc Duties

Job Requirements:

• With relevant experience.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project • Any ad-hoc duties assigned / required.

• 3 to 6 years of experiences. Perform work in shifts to provide 24/7 on-site or on-call support
• To support linux/Java/MariaDb applications.
• Incident and Problemmanagement
• Should have knowledge on SRE. Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays

About the role:

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team
• Ensure timely delivery of services and maintain high levels of customer satisfaction
• Manage the team's performance and provide guidance and support as needed
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Your background:

1. Service Delivery: Advanced proficiency in managing and optimizing service delivery processes.
2. Business Operation Management: Expertise in overseeing and improving business operations.
3. Operational Excellence: Knowledge of best practices to drive continuous improvement.
4. Delivery Excellence: Proven ability to maintain high standards of service delivery.
5. Performance Management: Experience in managing and enhancing team performance.
6. Customer Satisfaction: Commitment to maintaining high levels of customer satisfaction.
7. Team Leadership: Strong leadership skills to guide and support the team.
8. Collaboration: Effective collaboration with other teams for seamless integration.
9. Problem-Solving: Strong analytical skills to address and improve operational issues.
10. Communication: Excellent communication skills for interaction with stakeholders.
11. Adaptability: Flexibility to adapt to changing priorities and demands.

EA License Number : 11C4879

Job Requirement:

• 2 to 4 years of experience in Software Application Support (OR) ERP Application Support.

Roles and Responsibilities:

• The Application Support Engineer provide technical support for application related issues and supports the investigation involving key technologies and application domains.
• Responsible in complex problems requiring technology skillset or domain / workflow related experiences.
• Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities.
• Assist in implementation for standardization across technologies / domains of application
• Assist in documentation of key application workflows
• Assist in training
• Assist in investigation of complex user reported issues
• Develop mitigating and/or preventive solutions.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Location: West

Responsibilities:

• Repair and overhaul pumps
• Hands-on troubleshooting, service and minor repairs
• Prepare service reports
• Packing and verification of incoming shipments
• Maintenance of workshop machines and equipment
• Ability to use Internal Intranet System to source for technical information

Requirements:

• Minimum Nitec in Mechanical Engineering /equivalent qualification
• Preferably 2-3 years of working experience in pumps/industrial equipment

Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd
EA License No : 01C4394 | WONG YE XUEN | Reg No: R23117989

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Trade Support

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec Tower 3

Salary: up to $3.5k + VB

Requirements:

• 2-3 years of relevant experience

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Working Days: Monday-Friday 7.30am-5pm
• Working Location: Changi North Crescent (Company Transport at East Side)
• Interview location at admiralty
• Salary: $2300-$2800

Requirements:

• Education Qualification: Min. Diploma in relevant discipline
• At least 1 year of relevant experience in related field

Responsibilities:

• Manage the Precision Measuring & Test Equipment (PMTE) master list and Calibration Database
• Track and ensure PMTE inventory in database are up to date, with supporting documentations (calibration reports, certificates etc.)
• Scheduling of PMTE for calibration
• Collection of pre-calibration PMTE from designated cells/ locations
• Delivery of post-calibration PMTE to designated cells/ locations
• Providing regular interval notification to end user/ department leader for upcoming due items
• Coordination between business site and calibration integrator
• Packing of PMTE for local/ overseas shipment
• Process shipment/ PR/ PO documentations for calibration, using ESA form system and SAP, and coordination with ESA departments
• Update inventory records (IN/ OUT) when PMTE is sent out for calibration and received from calibration
• Ensure calibration reports are accurate and meet PO requirements
• Archival of calibration reports (including cover letters, record of measurements etc.) into database
• Report to HQ

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Location: Taiseng

Working hours: 9am – 6pm, Monday to Friday

6 month Customer Support Executive (Contact Centre/5 days week/Up to $2,500)

Responsibilities:

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on service level agreement
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report - SLA, key queries, new escalation/ topics from customer queries

Qualities and Skills:

• Previous experience working in a customer-facing role/ contact centre/ telemarketing
• Proficiency in using a computer, ability to quickly learn how to use different software
• Process-oriented and customer-oriented mindset
• Highly proficient in both written and verbal English to communicate effectively with our consumers

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni