Responsiblities:

• Assist in managing incoming leads and inquiries, ensuring prompt response and proper routing to the appropriate sales representatives.
• Provide administrative assistance to the sales team, including data entry, scheduling meetings, maintaining calendars, and preparing sales-related documentation.
• Assist in creating and formatting maintenance proposals, including assembling necessary documentation, cost estimates, and service details.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and project details using CRM software or other tools.
• Liaise with clients to schedule appointments, gather information, and relay important details between clients and the sales team.
• Conduct follow-up calls or emails to gather feedback, answer queries, and ensure client satisfaction after proposal submissions or sales interactions.
• Generate regular sales reports, performance metrics, and activity summaries for the sales team and management.
• Work closely with internal departments such as engineering, operations, and finance to coordinate project handovers, invoicing, and other operational aspects.
• Develop a basic understanding of ACMV systems and maintenance processes to facilitate effective communication with clients and internal teams.
• Assist the sales team with various ad hoc tasks, such as market research, competitor analysis, and preparing materials for client presentations.
   

Requirements:

• Diploma or equivalent in Engineering such as Mechanical or Electrical
• Previous experience in an administrative or sales support role is preferrer
•  Experience in the HVAC or maintenance industry is advantageous.
• Able to perform technical calculation (heat load, cold load), onsite visitation, selection.
• Excellent written and verbal communication skills for effective interaction with clients and internal teams.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

About Select Investors:

Select Investors aims to be the most respected and trusted Wealth Management Practice in Singapore, providing first-class holistic tax, wealth and succession advice by engaging, inspiring and delighting our clients.

Select Investors is a division with St. James’s Place Wealth Management.

About St. James’s Place Wealth Management

• An award-winning, FTSE 100 company founded in 1991
• Managing SGD250 billion clients’ funds under management
• Managing in excess of 800,000 clients

Description of the role:

This role will see the successful candidate working closely with a Partner, they will be responsible for performing a variety of duties to assist the Partner in delivering outstanding wealth management services to an array of affluent and high-net-worth clients.

Key Responsibilities

• Drafting client letters and client information packs
• Monitoring payments and liaising with UK payments team
• Managing end to end process of client onboarding
• Working with various other internal teams including client services team, business assurance and compliance
• Preparing for client meetings, including compilation of graphs, basic calculations and analysis.
• Processing switch documents
• Updating Salesforce with meeting notes and activities
• Obtaining insurance quotes
• Preparing paperwork for client meetings, including compilation of graphs. basic calculations, analysis and draft commentary
• Managing and coordinating daily tasks, outstanding matters, and reporting requirements
• Communicating with clients via email and maintaining strong customer service
• Supporting Partner with all administrative functions and support as required

Job Requirements

• 5 to 10 years of relevant work experience in financial industry, with basic understanding of investments and fund knowledge
• Excellent attention to detail, with strong planning and organising skills
• Ability to take initiative and work independently
• Good English communication skills – including written and verbal
• A team player with can-do attitude

• Deliver high standard of nursing care to our renal patients.
• Perform initiation of dialysis, patient and machine monitoring during dialysis, and termination of the dialysis procedure.
• Nursing intervention to avoid complications, decreasing the need for hospitalisations.

Requirements:

• SNB Registered
• Diploma in Nursing with relevant working renal experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Receptionist

Location : Hougang
Working days: 5 days (Wednesday to Sunday)
Centre is off on Monday & Tuesday
Working hours : 44 hours per week varies, weekdays end latest 9:30pm , weekend 6:30pm
Salary : $1,800 - $2,500

Job Description :

• Will carry out co-ordination of classrooms, worksheets organisation and arrange replacement classes.
• Communication with parent/guardians of students with regards to school admin matters (Whatsapp company mobile provided for use on premise.)
• Patient and willing to follow work guidelines and structure.
• No finance functions required. eg (no bookeeping, billing, collections or secretarial functions etc.)

Interested personnel kindly contact WhatsApp :+65 9299 4753 (Marcus)

OR

Email to : [email protected]

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Receptionist

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Cantonment Rd
Salary Range: $2800-$3500

Job Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Job Requirement:

• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Receptionist

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Cantonment Rd
Salary Range: $2800-$3500

Job Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Job Requirement:

• Relevant Experience

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

The Service Management team is a crucial component of the Visa Payments Limited’s support model tasked with maintaining and developing robust and lasting relationship with our Key Accounts. As their client’s advocate, Service Managers understand their client’s business/business processes in detail and use the tools at their disposal to remove obstacles, deliver improvements and enhance the experience of being an Visa Payments Limited customer, ensuring their service needs are met and agreed service levels achieved.

You will be assigned a number of APAC Platinum clients to manage directly as their Service Manager.  You will take a holistic look at service across all Visa Payments Limited functions/platforms, measure and review service performance and either through direct or collaborative action, deliver improvements.

You will work with your account management counterpart to maintain and grow the service and commercial relationship.

What we expect of you, day to day.

• You will be the Subject Matter Expert (SME) on how your assigned clients use Visa Payments Limited
• You will promote a culture of service excellence and ‘best in class’ through leading by example
• You will streamline processes to improve efficiency, automation and scalability
• You will keep abreast of forthcoming system changes, releases, route changes, client launches, documentation changes and support your client through transitions
• You will be your client’s advocate within Visa Payments Limited and sponsor / champion product and service change
• You will be available to your clients as an escalation point (during business hours) should BAU processes fail to deliver the expected results
• You will host regular service reviews with your clients & monitor service performance and any applicable SLAs
• You will manage a continuous Service Improvement Register for each of your accounts
• You will perform deep dive analysis and identify opportunities to optimise your client’s use of the service and promote service best practice both internally and to your clients
• On a rota basis, assume the role of Major Incident Manager in line with the Incident Management policy (training will be provided)
• You will produce and maintain a suite of service documentation and reports
• You will build a strong and collaborative relationship with your Account Management counterpart

Childcare Centre Manager

Location 1: Punggol Field

Location 2: Sembawang

Salary : $4,000 -$6,000

Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• Min 2 years in teaching position certified as L2 by ECDA

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• 5-days work week (total 44 hrs)
• Working location: Peoples’ Park Centre
• Salary: $1850 - $2100

Requirements:

• Prefer with retail experience
• Wiling to work retail schedule (shifts, weekends and public holidays) based on roster

Responsibilities:

• Handle cashier duties
• Order and replenishment of stocks
• Housekeeping and cleanliness of store
• Display of merchandise, improve retail sales, carry out promotional activities
• Assist Pharmacist in dispensing prescription drugs, recommending medical devices to patients based on their needs and advising on use.
• Assist Pharmacist in temperature record, filling of pharmacy documents in accurate order to upkeep standard of pharmacy audit.
• Resolve issues, concerns or complaints made by customers
• Any other ad-hoc assignments

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

In this role you will get the chance to undertake in-depth trend and query analysis on client centric data and work towards a 100% Case Resolution at the 1st Point of Contact of BAU.
You will be an important colleague within with wider Operations department, delivering against strict SLA’s and driving the continuous improvement agenda within the department.

Tasks:
• Produce MI focusing on Time, Cost and Risk for client queries.
• Produce MI for key stakeholders both internal & external.
• Produce Root Cause Analysis on complex issues and look for future preventive actions.
• Develop and optimize processes to enhance service delivery.
• Drive the continuous improvement agenda within the department.
• Look for automation opportunities and gather business requirements to push forward the change.

Requirements

To be the right candidate for this position, we expect you to have experience from a similar client facing/data driven service role. You have a data-driven mindset and practical data analysis skills. Strong knowledge of Payments Schemes (SWIFT, SEPA etc) and knowledge of Microsoft Dynamics is a big advantage. Basic understanding of SQL would also be an advantage.

Your solid analytical skills enable you to easily comprehend complex issues and you clearly articulates goals and expectations, relating them to the business mission and direction. You are adaptable to change and can also drive continuous improvement agenda within the Operations department.

As a person, you are outgoing, energetic, confident, trustworthy, and execution-oriented.

As Banking Circle is an international company it´s a requirement, that you are fluent in English, both verbally and in writing and have business conversation level command of Chinese (Mandarin). If you master other relevant languages, it will be an asset.

Job Description:

• Handle web-chat queries and inbound calls.
• Respond to customer emails.
• Update and record customer information in CRM.
• Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints.
• Communicate effectively with clients and intermediaries to ensure a satisfactory resolution of the cases/complaints within a reasonable timeline.
• Provide regular reports on case resolutions to internal stakeholders and external clients.
• Review and enhance work processes with internal and external stakeholders to improve customer experience.
• Work with stakeholders to implement the enhanced work processes.

Requirements:

• Diploma & Above
• At least 1-year job experience (preferably in insurance industry)
• Able to work in shifts and on weekends will be an advantage
• Good writing and communication skills

What you get to do in this role:

The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers across APAC to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Promote ServiceNow customer success stories and processes
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Work with ServiceNow teams to improve product adoption and increased footprint
• Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

Main Responsibilities

As an Administration & Business Support Executive, you are key in creating a welcoming experience to employees and guests alike starting from the reception. Your role centres around the day-to-day operations of the office, ensuring the office runs smoothly, facility and supply wise. This role requires strong communication skills to manage and liaise with our third-party service providers (cleaning staffs) and vendors for optimal service. This role includes supporting on other administrative activities such as coordination and support of internal visitors from other LDC offices, company events and business travel documents. You are a primary contact point for business travel, to employees and our business travel providers. This role requires occasional Executive support for Senior Management. 

• Reception - Receive internal and external guests while ensuring a pleasant reception experience and area
• Manage office pantries and key 3rd Party service providers (Cleaning Staff)
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Liaise and manage external vendors for optimal office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Primary contact for business travel and manage relationships with hotels and support in procurement of corporate contracts
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics
• Keep track of joiners and leavers and manage administration on/offboarding and profile creation/deletion
• Coordinate and support office events and arrangements such as travel logistics and restaurant/venue booking and liaison
• Coordinate with HR and manage company merchandise
• Manage vendor invoices from processing to tracking
• Provide support to Senior Executives such as arrangement of travel and hotel bookings and business claims as required

Experience

• 3-5 years’ working experience in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc)

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Systematic, sharp and efficient
• Meticulous with keen eye for detail
• Proactive, confident and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Mandarin to work with internal/external stakeholders who converse only in English, and with Chinese counterparts who converse only in Mandarin.

Academics

•  Minimum Diploma relevant to office administration/secretarial support

Who we are

• We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities
• Competing against the biggest tech companies
• Inventor of the InRead Video
• Partner with the biggest media agencies and brands
• Global partnerships with premium publishers

Role Overview:

We are looking for an accomplished Director of Customer Experience (CX), based in Singapore, to lead and elevate our South East Asia CX team. This role requires an individual who is eager to learn, open-minded and methodical. You enjoy people management and building teams that are collaborative, efficient and effective. You will take overall stewardship of the SEA CX team and you will be instrumental in establishing and overseeing processes & service levels. Your ability to work in a fast-paced environment and to provide solutions to the problems brought to your attention will be critical in achieving the team’s goals.

Responsibilities:

Campaign Execution:

• Self-Serve and Managed Service campaigns management
  • Be the lead point of contact for our most strategic client communication post-sale.
  • Lead preparation for campaign activation through clear and concise communication efforts with clients.
  • Oversee & improve post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation and post campaign analysis.
  • Analyze performance data to highlight key trends.
  • Plan and execute multiple incremental revenue prospecting plans each quarter
  • Oversee campaign pacing, performance, and make optimizations to achieve the client KPI
  • Communicate with client proactively in terms of campaign performance and work on the incremental revenue generation and post campaign analysis
  • Plan and execute the end of campaign report / quarter business review presentation for Key Strategic clients
  • Assist in checking internal team's campaign set up, changes to ensure no mistakes on the campaign management across the team
  • Being a point of escalation for troubleshooting issues of campaigns delivered in SEA

Team Management:

• People Management
  • Responsible for the growth and development of 7-10 two direct reports based in SEA.
  • Maintain regular 1-1 catch ups with direct reports to set objectives, and discuss the teams progress towards their goals, providing guidance related to problem solving, workload prioritization and client communication strategies
  • Conduct weekly meetings with the CX team to share product updates, global work methodologies, and address team concerns.
  • Report to the Managing Director of SEA and provide feedback, address challenges, and suggest improvements.
• Thought Leadership:
  • Build strong relationships with internal stakeholders such as Sales, Strategic Account, Publisher, Studio, Enterprise, and Business Development teams.
  • Within 3 months, to develop a deep understanding of processes and become a go-to person for operational knowledge and best practices.
  • Within 6 months, to collaborate on business strategy initiatives with the Strategic Account Lead, Head of Sales, Enterprise Director, Publisher Director and others within the business, contributing to the future direction of the business.
  • Facilitate internal team development through consistent and thorough knowledge-sharing exercises.

Requirements:

• 8-10 years of relevant experience in a digital media agency, publisher, SSP, DSP, or AdTech company.
• 2-3 years of managerial experience with a team of 3-5 direct reports.
• Proven experience working with stakeholders across multiple markets in SouthEast Asia.
• Extensive knowledge of the digital media industry, with a passion for staying abreast of industry trends such as, but not limited to: Programmatic Advertising (Branding & Performance, Header Bidding and OpenRTB Protocol etc.
• Exceptional time management skills and a commitment to maintaining high-quality standards.
• Track record of meeting or surpassing ambitious goals in a fast-paced, competitive environment.
• Demonstrates comfort engaging with strategic clients, is an avid problem solver, proactive and a creative thinker.
• Proficient in navigating tactical systems and processes (e.g., third-party ad servers, verification vendor platforms, DSPs, Salesforce, etc.).
• Strong written and verbal communication skills in English, plus proficiency in an additional SEA language.
• Collaborative team player with a keen understanding of diverse perspectives.

Benefits at Teads

• Competitive Salary Packages
• Quarterly Bonus on KPI achievements
• Generous Time Off Policy
• Training & Upskilling Programmes
• Flexible Hours

About Teads

Teads operates a leading, cloud-based, omnichannel platform that enables programmatic digital advertising across a global ecosystem of quality digital media. As an end-to-end solution, Teads’ modular platform allows partners to leverage buy-side, sell-side, creative, data and AI optimization technologies.

For advertisers and their agencies, Teads offers a single access point to buy the inventory of many of the world’s best publishers and content providers. Through exclusive global media partnerships, Teads enables advertisers and agencies to reach billions of unique monthly users in brand safe, responsible advertising environments, while improving the effectiveness and efficiency of digital ad transactions.

Teads partners with the leading marketers, agencies, and publishers through a team of 1,200+ people in 50 offices across more than 30 countries. For more information, visit: www.teads.com

We’re committed to creating a dynamic work environment that values diversity and inclusion, and represents employees across a variety of skill sets. We embrace contributions from all ages, sexes, races, ethnicities, religions, sexual orientations and gender identities.