Total 6,291 Customer Service job vacancies in sg ensign kallang place l7 right wing

You will play an integral part in achieving branch’s goals by providing excellent customer service to our customers while attending to their banking needs.

Your role entails cash handling, customer service, end-day balancing and all operational matters at branch. Through our structured training program and mentorship, you will be fully equipped with the skills and knowledge to provide innovative and optimal solutions to customers’ query.

Responsibilities :

• Provide excellent customer service to our customers while attending to their banking needs;
• Perform day-to-day over-the-counter transactions, which includes cash handling/ management, account opening and closure, balancing of cash and cheques and remittance handling;
• Conduct CDD/ KYC checks during onboarding and transaction handling;
• Migrate and guide customers to use the self-service banking channels;
• Perform general administrative duties and support the daily operations of the branch;
• Assist customers in their enquiries and handling of feedback.

Requirements:

• Diploma / Degree in any discipline with at least 2 years' client servicing experience with basic understanding of relevant banking operations preferred;
• Excellent interpersonal communication skills and customer service skills;
• Meticulous, logical and attentive to details;
• Self-motivated and driven to attain personal & branch goals;
• Must be prepared to work branch hours as well as Sundays;

Salary: Up $2700 + $100 Transport Allowance + AWS + VB + Incentives

Duration: 2 Years Contract Extendable/Convertible to Perms

Working Days/Hours (depend on assignment):

• 5-day work week shift work, required to work on weekends
• 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

*Remark: Not allow using phones during working hours due to Private & Confidential (P&C) documents

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Point to point enquiries from customer
• Perform out bound calls to customers who leave callback
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in Call Centre is highly preferred or Customer Service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Details of the Division and Team:

We are seeking a dedicated and experienced individual to join our team as a Trading Floor IT Support. The successful candidate will be responsible for providing technical support to our trading floor operations, ensuring the smooth running of our systems and applications.
You will act as the first point of contact for all trading floor IT issues, aiming to resolve all desktop issues within one hour whilst delivering world-class customer satisfaction. Based on the Trading Floor, you will work closely with other areas of Group IT to ensure incidents are resolved as quickly as possible and escalate any problems that could affect multiple users across the bank.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Provide first-line technical support to the trading floor, responding promptly to requests and issues.
• Maintain and troubleshoot Bloomberg, Refinitiv, and other market data products.
• Develop and maintain scripts using VBA and PowerShell to automate tasks and processes.
• Collaborate with other IT teams to ensure seamless integration and support for trading applications.
• Keep up to date with the latest technologies and suggest improvements to existing systems.

Your skills and experience:

• Minimum 3 years of relevant experience in a desk top support role.
• Proven experience in Windows 10, Office applications (Word, Excel, PowerPoint, Outlook, etc.), SharePoint, Teams.
• Proven understanding of IT infrastructure components such as: Active Directory, Printers, scanners and other network devices, Mobile devices (iPad/iPhone) Cisco meeting room equipment using Webex and Teams.
• Basic knowledge of Bloomberg, VBA, PowerShell scripting, Refinitiv, and other market data products.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication skills, both written and verbal.

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

JOB DESCRIPTION

Responsibilities:

A sales support administrator is a professional who specializes in providing administrative support to a sales team. They play a crucial role in ensuring the smooth functioning of sales processes. Here are some key duties and skills associated with this role:

1. Administrative Support: Sales support administrators handle various administrative tasks, including answering phones, scheduling meetings, and arranging travel for the sales team.

2. Order Processing: They assist with order processing, ensuring that client orders are accurately recorded and tracked. This involves coordinating with other departments to fulfill orders promptly.

3. Client Communication: Sales support administrators follow up with clients regarding orders, deliveries, and any other inquiries. Effective communication skills are essential for maintaining positive client relationships.

4. Invoice Management: They check invoices for accuracy, reconcile discrepancies, and ensure timely payment processing.

5. Sales Cycle Assistance: These professionals provide the administration and organization that sales professionals rely on to successfully move prospects through the sales cycle and close deals.

6. Group Insurance meeting:Support the meeting agenda and involved in the operational process of servicing intermediaries on existing renewal business/new business acquisition to achieve high renewal retention and business development.

Skill/Requirements

· 1-3 years of experience in a sales support or coordination role.

· Strong organizational skills and attention to detail.

· Excellent communication and interpersonal skills.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

· Ability to multitask and prioritize in a fast-paced environment.

Tang Siew Guek Moon | REG No : R1328408

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies.

You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

We are working with an Elite Investment Management Firm, where they are looking to expand its Application Support team for its Front-Office trading system supporting Fixed-income products. The successful candidate will work closely with the business and technology teams and will be an exciting opportunity to gain front-office experience.

Responsibilities:

• Support front office applications used in Fixed Income trading, ensuring prompt issue resolution.
• Collaborate with stakeholders to investigate and resolve application-related problems.
• Monitor system performance, identify potential issues, and implement preventive measures.
• Conduct root cause analysis and implement solutions for incidents.
• Assist with user acceptance testing and application upgrades.
• Provide input to development teams on enhancements and bug fixes.
• Maintain documentation and deliver user training.
• Stay updated on industry trends and best practices.

Requirements:

• Bachelor's degree in Computer Science or related field.
• Preferably experience in front-office application support for Fixed Income (Rates, Bonds, etc.) trading, less experience / other asset classes will be considered.
• Knowledge of front-office trading systems, OMS, and market data platforms.
• Proficiency in Excel macro and VBA.
• Experience with scripting languages (Python, PowerShell, Bash, etc.).
• Knowledge of SQL and databases.
• Familiarity with Linux/Unix operating systems.
• Understanding of agile methodologies and ITIL best practices.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Vince Natteri @ [email protected] (EA Registration number: R22104834)

Roles and Responsibilities

· To assist QS Manager to handle and calculate the quantity and costing of the different tender assignments. Technical review on the supplier/contractor quotation or proposal and makes sure that all requirements are complied.

· Familiar and able to understand general contracts and various tender documents.

· Able to provide budget cost or estimates as per instruction.

· Liaise with suppliers for their products and services presentation

· Able to look for solution regarding any technical problems during tender.

· Able to communicate with other Departments in dealing with various documents and issue

· Coordinate with the supplier/contractor regarding follow up on bills and quantities

· To evaluate and check on market unit rates monthly/Quarterly for material and labour cost

· To hand over all tender document and costing to project team once the tender is awarded

· To attend site showround for those tender that we are interested

· To reply tender clarification, preparation for tender interview and presentation

Requirement

· Diploma in M&E / Mechanical / Electrical Engineering, as a Quantity Surveyor for 3 - 5 Years

· Work in Subcontractor environment is an advantage

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description:

• Provide technical support to internal staff and potentially external clients.
• Troubleshoot technical issues related to hardware, software, and network connectivity.
• Configure and maintain computer systems, software applications, and peripherals.
• Document and escalate complex issues to the appropriate level.
  

Requirements:

• Associate's degree in IT or related field (or equivalent experience).
• 2+ years of experience in a technical support role.
• Strong understanding of hardware, software, and networking concepts.
• Excellent problem-solving, analytical, and communication skills.
• Customer service experience is a plus.
• Proficiency in at least one relevant programming language (e.g., Java, Python, C++).
  

In this role, you are required to have a flair for language and writing with the ability to communicate with all stakeholders, be resourceful and able to provide a solution within the agreed turnaround time. Your primary role is to deliver an awesome customer service experience to our customers through email communication and online chat. Feedback received is to be handled with urgency and care to provide an outcome that is both fair and satisfactory. You need to have the ability to drive escalations through defined process to resolution.

You must have the passion to provide outstanding customer service quality and be able to embrace change positively. You must be interested to participate in the various email resolution techniques such as making outbound call to internal or external customer to resolve and be proactive to provide ideas as to how we can match our email resolution with the constant development in digital/communication media.

Job Description:

• Manage the day to day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response in a timely manner
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Analyse emails to streamline work processes, work with Team Lead to improve on the SLA and be involved in initiatives such as email reduction & chatbot.

Who we are looking for:
Competencies & Personal Traits:
• Strong command of the English language (spoken and written)
• Analytical and self-motivated
• Resourceful and resilient
• Effective in problem solving
• Fast learner

Working Experience:
• At least 2-3 years of experience in a Financial Institution and in a customer service role
• Knowledge in Lifeasia, CRM, communication tools and financial products is an advantage

Education
• Degree/Diploma holder in any discipline

Language
• English

Company Overview:

MVGX is a cutting-edge technology company dedicated to providing innovative solutions for carbon management. We specialize in Carbon Software as a Service (SaaS), offering advanced tools and analytics to help organizations measure, track, and reduce their carbon footprint. As sustainability becomes increasingly crucial in today's business landscape, we are at the forefront of empowering companies to achieve their environmental goals.

Job Summary:

We are seeking a proactive Customer Support Executive with excellent communication skills and the ability to collaborate with cross-functional teams. In this role, you will play a crucial part in supporting the sales team by creating persuasive PowerPoint decks, following up with clients, and ensuring a seamless backend support process.

Key Responsibilities:

1. Collaborate with the sales team to create persuasive and visually appealing PowerPoint presentations for client pitches.
2. Assist in developing and refining sales pitch materials, ensuring they align with the company's brand and messaging.
3. Follow up with clients post-sales meetings to gather feedback, answer queries, and provide additional information.
4. Maintain accurate and up-to-date records of client interactions and feedback.
5. Coordinate with internal teams to ensure the timely delivery of information and support to the sales team.
6. Support the sales team in coordinating and organizing sales events, webinars, and product demonstrations.
7. Provide backend support for sales-related administrative tasks as needed.

Qualifications and Skills:

1. Bachelor's degree in business, marketing, or a related field preferred
2. Bilingual in English and Mandarin to communicate with Chinese-speaking internal stakeholders.
3. Fresh graduates are welcomed to apply.
4. Proficient in creating compelling PowerPoint presentations and sales pitch materials.
5. Excellent written and verbal communication skills.
6. Good learning attitude and strong organizational skills with attention to detail.
7. Ability to work collaboratively with sales, marketing, and other cross-functional teams.
8. Proactive mindset with the ability to take initiative in a fast-paced environment.

Student care teacher

Multiple location Hiring: Punggol | Jurong Point | One Holland | Sengkang | AMK | Clementi | Ubi | Woodleigh | Hougang | Yishun | Beauty World

Working days & Timing: depends to Centre

KEY RESPONSIBILITIES

1. Ensure students finish school homework (give spelling drills, prepare them for test/examinations – e.g. students do more practices on assessment books, ensure completed exercises in assessment books are marked, ensure corrections done)
2. Supervise and guide the student with their school work as well as life skills.
3. Plan and conduct child appropriate social and recreational activities and holiday programs
4. Ensure the safety, security and well-being of students
5. Address classroom disciplinary issues using positive disciplinary technique
6. Prepare/organise and execute/conduct creative learning activities and outings as required
7. Support the holistic development of students in alignment with organisation’s goals
8. Handle administrative classroom management tasks
9. Maintain regular communication with student’s parents
10. Foster good working relationship with students, parents and team members

REQUIREMENTS

• At least A-level or a Diploma in relevant discipline.
• Preferably WSQ Student Care certification.
• Prior work experience with children is a plus.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]