Total 45,723 Customer Service job vacancies in singapore

1. Import, Export & Transfer coordination

2. Inventory Management with proper records and transactions

3. Maintai good relationship with Customer & Colleagues

4. Up keep Department KPI and take on additional task when assign

5. Coordination with Warehouse Team for daily operations

6. Support other functions within department and peers when needed

7. Ad hoc tasks assigne by Superior

Qualifications and Requirements:

1. Knowledge of import, export, inventory management & WMS applications

2. Team player and Customer Centric

3. Willing to support operations even on weekends and after office hours

4. WMS applications

5. Microsoft Office etc

6. Good experience and knowldge to the above role

Location: Penjuru Lane

Monday - Friday: 8.30am to 5.30pm

Company transport to/from JE MRT

Administration Officer

Working Time: Monday to Friday, 8.30am – 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $2000 - $2500

Overview:

The Administration Officer is responsible to provide quality customer service to stakeholders, administration support to staff.

Job Duties:

• Dealing with enquiries from students and the general public via telephone, voicemail, fax, email and in person in a timely and professional manner
• Providing appropriate responses, services or referrals and reporting of enquiries to relevant staff where appropriate
• Provide accurate information and assistance to all stakeholders
• Assist with the processing of correspondence in a timely manner as required
• Contribute to the most effective and efficient management of resources by maintaining appropriate manual and computerised records and data bases i.e. electronic filing system
• Maintain stationery supplies and office inventory including ordering and reconciliation of accounts
• Manage freight, courier deliveries and reconciliation of accounts for these activities
• Collection and postage of mail
• Manage season parking for staff and reconciliation of accounts for these activities
• Organise office events and catering for office functions and meetings as required
• Be responsible for staff amenities i.e. Board Room, Pantry etc.
• Provide word processing and data entry support
• Assist with processing all student receipts
• Other General Duties as required

Job Requirements:

• With Diploma in Business Administration / relevant discipline
• With relevant customer service experience is added advantage
• Proficiency in Microsoft Office Suite skills i.e. Word, Excel, PowerPoint, Outlook

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Salary: $1800 - $2500
• Monday - Friday l Alternative Half Day Saturday
• 8:30am - 5:30pm / 8am - 12pm
• Location: Jurong East

Responsibilities:-

1. Receive daily orders from sales co-ordinators and sorted according to delivery dates & delivery teams.
2. Input daily orders into a summary spreadsheet & plan orders into each of the 4 Delivery Teams’ Routings.
3. For the Home Delivery Orders, if the No. Delivery points are more than 10 for medium to huge items, the excess points shall to distributed to the other 3 Delivery Teams.
4. Record all the hard copies Orders received & at the end of the day compared it with the List of Orders processed by Sales Co-ordinator to check if there is any mis-printed DOs.
5. Sent out the Delivery Teams Routings Orders to Sales, Marketing & Management Teams by 10am daily or by end of the day if it is Friday.
6. Main co-ordinator between Warehouse & Sales Co-ordinator from the print & issue of Draft DO to Warehouse for Picking & Scanning of Serial Number into the System to Generation of DO from the system.
7. Assist to check & update punch card for Warehouse & Delivery staffs. Forward to HR on or before 16th of the month to process OT calculation.
8. Consolidate & check that all signed DOs for the previous Day Deliveries, together with the Cash & Cheques (if any) were collected back by the Drivers.
9. Scanned the signed DO (with QR Code) into the Canon designed icon in the shared folder. --- new task.

Requirements:-

• At least 1 year of relevant Customer Service / Schedules Planning / Order Fulfillment / Delivery arrangement experience is preferred
• SAP experience
• Proficient in Microsoft Office
• Can perform OT as & when required

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Science & Laboratory Operations

• Maintain resources and apparatus in 2 Science laboratories.
• Liaise with teachers on the coverage of syllabus for the preparation of the laboratories
• Prepare the resources and apparatus related to Science experiments for the 2 laboratories and the 4 mobile lab carts
• Monitor the usage of the laboratories and report the usage to the HOD/LH
• Maintain a loaning system for desk-copies and teaching resources for 4 levels of Science classes.
• Assist in the setting up, clearing and cleaning of demonstration apparatus.
• Replacement of broken equipment from stock and be responsible for all equipment used in the teaching of science
• Keep a stock book and breakage record and to indicate necessary replacements
• Check and replenish the first aid kits in the 2 laboratories Prepare an inventory of stocks annually
• Perform any other related duties as and when assigned by the HOD (Science)
• Assist teachers when conducting practical lessons and tests in ensuring sufficient equipment for the pupils during the practical lessons and tests.
• Basic maintenance of Science garden

Office Administrative & Operations Support:

• Support school administrative and operations matters. Eg. Office Front Desk Operations, setting-up support for school events/activities, buying of stamps and posting letters, sorting and distributing bulletins/notifications to teachers or classes, etc.
• Perform any ad-hoc duties assigned by Principal, Vice-Principals, Administration Manager and Operations Manager.

Contract Period:

From 1st April 2024 to 31st March 2025 with option to extend for another one year, i.e. from 1st April 2025 to 31st March 2026

Working Hours:

• Mondays to Fridays: 7:00am to 4:30 pm, inclusive of 1hr lunch break
• Saturdays, Sundays and gazetted public holidays are off days.

Interested candidates can send your resume to [email protected] for faster reach

Responsibilities:

• Receive and review customers’ stock forecast
• Compile stock forecast by supplier and customer
• Prepare customer’s stock forecast report
• Attend scheduled meetings as and when is required
• Raise alert to customers when off-take trend does not align with forecast
• Raise alert to customers on indent stock list near to expiry
• Raise PR to Procurement – By Supplier
• Review supplier’s fulfilment, ensure shipment ETA on track
• Monitor inbound shipment from suppliers
• Raise alert to Sales on any stock or shipment lapse/delay
• Attend scheduled meetings as and when is required
• Make necessary purchase adjustments when customer’s off-take trend does not align with forecast
• Upkeep stock monitoring portal
• Ensure real-time information at all time
• Input Customer’s monthly forecast, customer’s actual monthly off-take, Full-in stocks, supplier’s monthly inbound shipment dates
• Raise alert to Sales when off-take over demand trend is detected
• Timely review FULL-IN stocks, ensure no over-stocking

Requirements:

• GCE “A” Level or its equivalent
• 1 year of experience in Customer Service role
• Knowledge in inbound & outbound shipment arrangements

We regret to inform that only shortlisted candidates will be notified.

EA Personnel Number: R1114628 (Lim Wen Qian Jaslin)

EA Licence No.: 22C1418 (JD Recruitment Pte Ltd)

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities:

• Greet and assist guests with courtesy, addressing needs promptly.
• Maintain cleanliness and organization of food service areas.
• Ensure availability and proper presentation of food and utensils.
• Serve meals according to established standards and portions.
• Adhere to strict hygiene and safety guidelines.
• Perform additional duties as directed by management.

Requirements:

• Minimum 1 year experience in F&B or hospitality.
• Strong interpersonal and customer service skills.
• Familiarity with food service protocols and hygiene standards.
• Ability to multitask in a dynamic environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Responsibilities:

• Deliver warm and friendly service to all guests.
• Promptly address customer requests and maintain supply levels.
• Keep the service area up to standards.
• Handle complaints or escalate them as needed.
• Provide general food and beverage service.
• Assist with food prep and maintain food safety.
• Keep dining and kitchen areas clean, manage stock.

Requirements:

• Professional certification in F&B or related field.
• 1+ year of experience in a food service environment.
• Customer-focused, with a proactive and positive attitude.
• Strong communication skills and teamwork ability.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

• Short walking distance from MRT station
• Mon - Fri, 8.30am - 5.30pm
• Salary: Up to $3,500 + AWS + Variable Bonus

Our client is a reputable German MNC and dealing with Trailer Truck Equipment & Parts.

Responsibilities:

• Handle customer inquiries via various communication channels.
• Advise customers on product availability and delivery details.
• Ensure accuracy and timely processing of customer orders, including document preparation and input into the company's computer system.
• Manage special orders and notify customers of item availability.
• Organize correspondence filing and coordinate shipping and delivery documents.
• Participate in sales meetings and maintain sales records.
• Collaborate with other departments for various tasks, such as technical queries and payment processing.
• Independently manage shipping and customs invoices, liaising with company forwarders and shipping agents.
• Prioritize tasks to meet commitments efficiently, adjusting priorities as needed.
• Update purchase orders and records in the system, verifying orders and supply invoices.
• Negotiate rates with forwarders for optimal cost effectiveness.
• Coordinate inbound traffic and track all consignments to maximize efficiency.

Requirements:

• GCE 'O' Level, NITEC, Diploma, or equivalent qualification.
• Minimum of 2 years of experience in a related field.
• Capable of working under pressure in a fast-paced setting.

How to apply:

Should you be keen to explore the opportunity, click "APPLY NOW" button to submit your resume!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Rafidah Binti Abdul Rashid

EA Personnel Reg. No.: R1439911

We are looking for a Contract - Long Term Patient Service Associate to outsource to our healthcare clients.

• Perform registration, billing and payment collection, and aid in prescription processing
• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly
• Assist in training of staff on registration, payment collection and billing procedures
• Maintain timely and accurate records of patients’ information
• To assist healthcare staff in maintaining cleanliness of work area
• Support medication delivery operations by sorting and accounting for delivery parcels
• Perform any other duties as assigned by the supervisor / Head of Department
  
  Job Requirements:
  
• Min N / O / A Lvl / Nitec
  
  All qualified applicants, please send in your resume to:
  [email protected]
  
  Nicole Ang (Outsourcing Team)
  Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

We are looking for a Contract - Long Term Clinic Assistant to outsource to our healthcare clients.

Job Description:

• Perform registration, billing and payment collection
• Aid in processing of medicine prescriptions
• Maintain timely and accurate records of patients’ information
• Maintaining cleanliness of clinic
• Assist healthcare staff in minor procedures
• Perform any other duties as assigned by the supervisor / Head of department

Job Requirements:

• Min N / O / A Lvl / Nitec

All qualified applicants, please send in your resume to:

[email protected]

Nicole Ang (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C459

• To provide ground leadership to the assigned unit in the Financial Counselling (FC) Department - Admission Office, Inflight FC or Emergency Department FC
• To review and oversee FC processes as well as training relevant to the assigned unit
• To engage (Assistant) Supervisors and Patient Service Associates minimally within the assigned unit, to align job meaning and inspire peak performance
• To support the (Assistant) Manager in planning, implementing and sustaining department-level processes and initiatives.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• 6 Days
• $2000 - $2200 + Grooming $80 + Commission + AWS + Bonus
• First 3 months :Other brands – fixed commission $300-$500 (depend on products) : SK II – fixed commission $1000
• After 3 months : average commission $800-$1500
• Islandwide

(Essential / Haircare / Fragrance / Skincare / SK II / Hermes)

Job Description:

• Assisting with the day-to-day operation of the shop
• Dynamic and proactive in meeting sales targets
• Adhering to established standard operating procedures in terms of the handling of cash and assets
• Engaging in innovation and productivity initiatives for the stores to drive seamless customer experience
• Creating connections and building rapport with customer to maintain long-term relationships
• Ensuring all products and displays are merchandised effectively to maximize sales and profitability
• Assisting with the monthly stock check and to maintain accurate stock records

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

• Handle systems relating to shopper management and rewards programs.
• Provide assistance and general information to shoppers at the Concierge Desk.
• Handle the administrative and clerical work relating to the events and promotions at the mall.
• Handle mall redemption programs such as vouchers, premiums, and parking
• Assist in customer loyalty programs.
• Assist in collating tenants’ gift voucher reimbursement.
• To assist Marcom Manager/ Snr Marcom Executive to manage Customer Service Assistance and ensure smooth day-to-day operations at the Concierge Desk.
• This includes efficient allocation of tasks among officers, conflict resolution etc.
• Prepare monthly duty roster and ensure efficient allocation of manpower.
• Coach and mentor other Customer Service Officers in their tasks.

Interested candidate please send your resume to

Elaine Lee

[email protected]

(Outsourcing team: West Division)

EA License No: 99C4599

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Eunos

Responsibilities:

Assist and support the New Business administrative team on daily operations / processing.

• Registration of new proposal submissions into system.

• Process policy amendment requests coming from daily inflow of documents received.

• Processing incoming New Business applications workflow .

• Sending of emails to intermediaries (GE Life Planners / OCBC Sales Reps), informing of outstanding requirements / actions for assessment and policy inception.

• Manning the NBU counter, attending to intermediaries’ enquiries and acknowledgement on submission of new business documents (on rotational basis).

• Attending to email enquiries / requests coming from intermediaries.

• Assist on policy premium billings / refunds and despatch matters.

• Coordinate and collaborate with intermediaries and internal stakeholders to ensure daily work issues are resolved to provide appropriate and timely services to customers.

• Other duties include (but not limited to), back-up duties during team member’s absence and other ad hoc tasks as assigned by supervisors.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company; and

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Your main job responsibility is to develop and plan early childhood programmes for the children in the centre:

Support the learning and development of infants and toddlers through interactive and stimulating experiences.

Responsible for implementing and execution of classroom and outdoor activities and ensuring a safe, conducive learning environment for the children.

Complete lesson evaluations / reflection. Communicate with families on their child's progress and development. Maintain proper children's record and prepare child's portfolio for Parent Teacher Meeting (PTM).

Maintain record keeping for centre's operation purpose - audit, licensing, tracking, monitoring. Active participation and sharing of ideas, suggestions, learning, concerns and challenges during meetings.

Provide coverage duties for staff on leave and other adhoc duties. Plan and carry out events, excursions, workshops, collaborations with community etc.

Job Requirements:

Must have attained Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY). Registered with Early Childhood Development Agency (ECDA). Have a valid certificate in first aid recognised by ECDA. Preferably have infant care experience in a pre-school setting. Demonstrate good communication skills. Adequate knowledge of current early childhood care and education development theories, research and practices possess classroom management skills and able to handle children's temperaments. Possess the necessary skills to plan, execute and evaluate appropriate developmental lessons.

We regret that only shortlisted applicants will be notified.

ADDITIONAL INFORMATION

• Japanese Wellness MNC conducive lifestyle retail environment and supportive management
• Company uniform provided with Full dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All Allowance is entitled during 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• Willing to work the working hours below:
• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only

RESPONSIBILITIES

• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service reception, retail experience with wellness, health retail or service and fast-moving consumer goods industry
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

If you like what you see, kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Service & Repair Technician (APU – Accessories) (Overhaul/ Pneumatic/ Aerospace)

Duration: 12 months

Location: Gul Circle

Salary : Up to $3500 depending on experience

Our client is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, our client has an unrelenting focus on quality, delivery, value, and technology in everything they make and do.

Responsibilities

• Perform Repair and overhaul (Disassemble, Clean, Inspection, Assemble and test) on Honeywell APU Accessories LRUs (Pneumatic valves, oil/Fuel pumps, electrical starters, wire harness).
• Operate and maintain company provided measuring apparatus, tools and equipment.
• Perform 5S and TPM on work area, tooling and equipment.
• Ensures that work carried out meets the required quality as stated in the respective engine manuals and technical documents.
• Comply with company HSE rules and procedures.

Requirements:

• At least a NTC Aerospace Technology/ Engineering certificate or higher.
• Must have 2-5 years experience in Aerospace Industry
• Strong mechanical knowledge.
• Able to interpret blueprint drawings and use of engine manuals and/or publications

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Service & Repair Technician (Inspector) (Welding/ Aerospace)

Duration: 12 months

Location: Gul Circle

Salary : Up to $3500 depending on experience

Our client is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, our client has an unrelenting focus on quality, delivery, value, and technology in everything they make and do.

Responsibilities

• Perform visual and dimensional inspection of aero engine hardware against quality requirements in accordance with respective approved manuals and repair documents.
• Establish correct serviceability of inspected aero hardware through disposition or entry of parts defect condition and repair call-out.
• Perform TPM management of inspection tool/gauge/equipment calibration.
• Perform 5S and housekeeping duties
• Initiates & implements continuous improvement activities to improve productivity and quality.
• Support Engineers and Planners for parts review and product repair capabilities.
• Support other department in relevant jobs and any other duties as assigned.

Requirements:

• At least a NTC Aerospace Technology/ Engineering certificate or higher.
• Must have 2-5 years welding experience in Aerospace Industry
• Basic computer skills and knowledge of SAP

Lim Pey Chyi (Apple) - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Basic Functions:

· Answer telephone calls and carry out various reception and admin duties.

· Approach customers and attend to their needs.

Duties & Responsibilities:

· Answer and redirect incoming calls in a polite and pleasant manner.

· Greet customers promptly, identify their needs and direct them to the appropriate personnel.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

To handle inbound calls and assist customers to make service
appointment via e-booking system
• Conduct outbound calls and making appointment booking for
customers to visit the service center.
• Communicate politely and timely with customers on their
enquiries, requests and/or complaints via phone channels and
convert each engagement into a positive customer experience.

Requirement :

Minimum 2 years working experience in relevant customer service

industry.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

• Assist doctor with consultations as and when required
• Perform patient financial counselling and surgery listing for patients who require surgery
• Address patient queries
• Arrange logistics with medical suppliers and other doctors
• Answer phone calls, register patients, and schedule appointments
• Settle payment and invoices for patients including insurance requirements
• Dispense medication, perform injections and venepuncture
• Keep track of medical billings and invoices
• Perform stock take of drugs and consumables once a month
• Maintain smooth running of clinic operations

Requirements:

•  Minimum Diploma in Nursing
•  Minimum 2 years of nursing experience, preferably in Obstetrics and Gynaecology
•  Registered with Singapore Nursing Board
•  Valid BCLS and AED
•  Pleasant personality, good attitude and able to work in fast-paced setting
•  Patient-oriented
•  Fluency in English
•  Proficiency in Chinse is a plus
•  Able to work 5.5 days a week. Mon to Fri, and Saturday half day

Job Scope:

• To prepare and maintain teaching and learning resources in the Science Laboratories.

• To support teaching and learning of low progress learners and absentees from learning activities in the Science Laboratories when appropriate.

• To support in administrative matters in the school, where deployed.

Requirements:

· At least 2 years of experience working in a school environment is preferred.

· Experience preparing and maintaining resources and equipment in the Science Lab is preferred.

· Be equipped with basic computer skills [MS Word, PowerPoint, Excel]

· Good interpersonal and communication skills.

· Able to read and write in English.

· A diploma qualification is preferred.

Contract Period: From 4 April 2024 to 3 April 2025

Location: Anchorvale Drive

Salary: $950 - $1000

Working Arrangement:

• Mondays to Fridays: 8:30 am to 1:30 pm, excluding 1 hour of lunch break.

Service not required on school holidays, Saturdays, Sundays, and gazetted public holidays

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Job Description:

• Support in delivery of effective marketing programs that achieve company and client objectives
• Assist in execution a variety of marketing initiatives that drive brand awareness, trial and distribution, including the day-to-day execution across marketing campaigns, promotions, and sales support
• Support the development and execution of sales and marketing materials, adapting scopes, timelines, and deliverables as needed
• Collaborate with team members to execute sales and marketing campaigns, leading brainstorming sessions to execute marketing plans for internal and external projects
• Meeting with clients to share ongoing promotion
• Contribute to other lead generation and customer-acquisition activities, such as sales enablement, media promotion, networking, trade shows, and events
• Measure and report performance of marketing campaigns, gain insight, and assess against goals

Job Requirements:

• Good organizational and planning skills
• Able to work in a team and independently as well
• Experience with MS Office
• Social media savvy
• Hands-on experience developing campaigns and promotions
• attention to deadlines and budgetary guidelines
• Knowledge of relevant markets and trends

Benefits:

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.