Work Experience

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) is a plus.

Work Location: Jurong Island & Pasir Panjang

Work Timing: Monday to Friday / 8:30 am to 5:30 pm

Job Responsibilities

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
• Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
• Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
• Participate in DR/BCM activities or infrastructure related upgrade
• Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Job Requirements

• Degree in computer science/engineering or related disciplines.
• Min 5 years of experience in application development and support environment in Banking Finance, ETL, Data warehouse, and business intelligence
• Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
• Mandatory Technical skills : Oracle / MS SQL, Unix/Linux, AS400, Control-M, Shell scripting
• Knowledge of ITIL of similar framework will be advantage
• Experiences in Wolters Kluwer’s OneSumX, Hyperion, Ray, Informatica, Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are good advantageous
• Excellent communication, interpersonal and analytical skills
• Excellent knowledge of front to back banking business , finance, risk and accounting data across various sectors
• Excellent & proven Incident/Problem Management and organization skills a must

The Community Nurse (Home Care) is responsible for planning; coordinating, directing and evaluating the patient care services and provides supervision serving as the vital link between the vision of CWA and a team of Community Caregivers (CCGs). It served as the unit-based delivery of effective, cost-efficient high quality patient care. It also includes providing quality care to clients under the Home Monitoring System.

The Community Nurse (Home Care) is also responsible for managing and assist in providing direct patient care through care management, assessment, providing home personal care services, nursing procedures and evaluation of nursing care to meet the needs of the seniors, including educating patients & families and caregiver training.

The Community Nurse (Home Care) needs to assist the Registered Nurse in the delivery of required and optimal level of healthcare services to clients at home.

DUTIES AND RESPONSIBILITIES

1) Home Personal Care (HPC)

a) Patient Care

· Assess, plan, implement and evaluate patients’ needs

· Provide management, scheduling and supervision a team of Community Caregivers (CCGs) and in-house training of CCGs

· Development, implementation and review of clients’ home care plans

· Facilitate patient flow and patient education

· Refer patients for further care or services, when necessary

· Serve as a clinical resource person for CWA and CCGs

· Provide home personal care services (similarly to the CCGs) if needed

· Provide direct home nursing care and procedures

· Contributes to patients’ assessments and care plan reviews under the supervision of a Registered Nurse (RN)

· Conduct home and hospital visits

· Ensure level of standard in patient care

· Ensure quality standards and up-to-date healthcare trend

2) Digital Health/Care Programme

· Work with management to roll out new health/care programmes for clients

· Content and process expert if customization needed.

· Provide training to seniors/CCGs

· Ensure programme/systems are rolled out successfully

3) Administration and Reports

· Plan and co-ordinate the recruitment, and retention of CCGs, inclusive of CCGs engagement programmes

· Development and co-ordination of training for CCGs

· Planning of CCGs roster, deployment of CCGs, as well as provide in-service training for CCGs, whenever necessary

· Ensure smooth daily operation flow

· Development and review/revise of Home Personal Care and CCGs Standard of Operations (SOPs) manual when necessary

· Handle administration work and reports:

- Manage and maintain clients/cases database and communications.

- Supervise the maintenance of CCG records, time sheets, medical treatments, SBAR and related services

- Handling of client’s Service Contract and collection of payment

- Handling of CCGs’ Contract and mass briefing / interview

- To prepare weekly/monthly activity and statistic reports

- Preparation and submission of patients’ subvention to MOH/AIC

- HPC, Outreach Programme reports and statistics, including Home Monitor System

- Conducting of surveys to ensure service quality, when necessary

· Provide administrative and support to other staff members in programmes and coverage.

4) Other Duties

· Assist and support all ad-hoc events organised by CWA and/or third party organisers when assigned, and assist in any other events of the CWA which may be held in the evenings and possibly on Saturdays, Sundays and Public Holidays.

· Any duties that may be assigned from time to time

Requirement criteria:

• Candidate must possess NITEC in Nursing.
• SNB Registered
• At least 1 year of working experience in the related field is an advantage
• Demonstrate good communications and people engagement skills
• Good working attitude and ability to work in a team
• Good communication and interpersonal skills

Our Client:

Our client is a Japanese firm specializing in the development and design of industrial equipment products. They are currently seeking a Customer Engineer to join their team in Singapore.

The Responsibilities:

• Carry out machine installation
• Carry out preventive maintenance and implementation of machine improvement
• Handle machine related issues and troubleshooting
• Conduct Training for Customers

The Requirements:

• Minimum Diploma in Mechanical, Electronic or any other engineering disciplines
• Minimum 2 years of relevant work experience
• Proficient in MS Office

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 96252

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

JOB DESCRIPTION

• Identifying and targeting new sales opportunities through prospecting and lead generation activities.
• Building and maintaining relationships with existing and potential customers to ensure repeat business and customer satisfaction.
• Presenting the company's beauty and skincare products to potential customers in a professional and convincing manner, highlighting the benefits and unique features of the products.
• Demonstrating the use of the products to customers and providing product education to help customers make informed purchasing decisions.
• Negotiating sales contracts and closing deals with customers.
• Keeping abreast of market trends, competitor activities and industry developments to ensure the company remains competitive.
• Collaborating with cross-functional teams, such as marketing, product development and customer service, to ensure a seamless customer experience.
• Achieving or exceeding sales targets and performance goals set by the company.
• Maintaining accurate records of all sales activities, including sales calls, presentations, and proposals.
• Staying up-to-date on industry developments and trends, as well as advancements in beauty and skincare products, to continuously improve sales skills and techniques.

JOB REQUIREMENTS

The ideal candidate for this role should have a passion for beauty and skincare products, as well as a strong track record of sales success.

• Excellent communication and interpersonal skills
• Ability to work well under pressure
• Diploma in business, marketing, or a related field is typically preferred (relevant experience may be substituted)
• Proficiency in both English and Mandarin, both in written and spoken forms.
• Singaporean or PR

BENEFITS

• Transport Allowance provided
• Training will be provided
• No experience required
• Fast Career Growth & Learning Experience
• Staff Welfare and Benefits
• Hybrid Work Arrangements

WORK LOCATION

• ARK @ Gambas, 7 Gambas Crescent S (757087)

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

In Customer Service Platform (CSP), we innovate, develop advanced technologies and customer service product solutions that integrate with all TikTok's applications across the global markets. Our vision is to serve TikTok's billions of users with smart and efficient self-service help solutions and empower our support specialists with best-of-the-class customer service platform ecosystem and tools, which deliver the best customer service experience.

Responsibilities:

- Analyze user insights, gather current industrial trends, design and launch strategic infrastructural and scalable platform solutions as building blocks to achieve company's business objectives.

- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, product roadmap development, detailed requirements, prototyping, product launch and post launch operation support.

- Establish strong partnership between Customer Service Product team and regional business team, advocate platform product solutions and derive smart customisation to meet local business requirements.

- Define product key performance metrics and process metrics, design product dataset and perform regular data analysis to derive the insights that guide the product iterations.

- Manage the entire product line life cycle, from strategic planning to tactical activities.

- Support product positioning and customer demand, and guide product development from conception to launch.

- Evaluate product functionalities and performance and propose enhancements to products based on market feedback.

- Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Qualifications

- Bachelor's or higher degree in a related discipline.

- 5+ years product management experience.

- Proven product management working experience in customer service field of E-Commerce business. Good knowledge of E-Commerce buyer, seller and customer service agent's user habits on E-Commerce support products will be a bonus.

- Experience of working in large complex organisations, collaborating with cross functional teams across globe in a highly dynamic environment.

- Good data analytical skills and logical thinking.

- Ability to maintain a keen attention to detail, able to multitask, prioritise the task and deliver the results under pressure.

- Sincere empathy for the customer and a commitment to resolve the challenges they present or experience.

- Excellent written and verbal communication skills in English.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

· Handle high-pressure/high flow pump repair projects

· Handle new pump supply projects

· To lead a team of technicians to carry out sales, service & Maintenance works

· To Coordinate with vendor contractors, customers and asset owners, until successful completion of works

· To engage in pump performance improvement projects

· To troubleshoot problems on machine & system on site

· To be able to travel overseas to conduct any of the above-mentioned works

· To make detailed reports of works done

. Must be well verse in dealing with Japan Head office and good communicate skill to expain and execute the instruction accordingly

Requirements:

A) Engineering Degree in Mechanical

B) Should be a team player with minimum 5 years working experience preferably in a process plant, power station, pumping stations in the capacity of operation or maintenance personnel.

C) Possess leadership qualities

D) Able to travel oversea and on short notice

• Degree in Computer Science or Information Technology or its equivalent with at least 3 years of functional experience in SAP FICO/ MM/ SD/ PP.
• Have completed at least 1 to 2 cycles in an IT project implementation/support.
• Provide full spectrum of system support on the Company's internal systems.
• Participate in requirements gathering, analysis, design, development, testing, documentation, and support maintenance.
• Provide system support and user training.
• Manage and support IT-related projects rollout.
• Assess and setup for SAP’s new or functions enhancement in FICO, MM, SD and PP modules.
• Assist in SAP ABAP development.
• Knowledge in SAP ABAP will have an added advantage.
• Involvement in any web-service development and S/4 HANA will have an added advantage.

Facility engineer for Data Centre facility (12 hours shift)

Defu industrial area

Manage and service large scale data centre infrastructure and facilities to ensure 24x7 operations in rotating shifts

Job Description

• Support the organisation's data centre services through active 24x7 monitoring of the infrastructure (12 hours shift)

• Act as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA

• Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc

• Deliver ITIL compliance process conformance for incident, problem and change management

• Ensure effective implementation of safety, security and customer support policy and procedures

• Coordinate and provide support to contractors and vendors as well as inspecting completed work

• Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services

• Participate and support internal and external audits for internal stakeholders and customers

• Generate accurate and regular reports when required

• Any other duties or project as assigned by the Management

Requirements

• ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field

• At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering

• Possess general knowledge of M&E and Network Critical Infrastructure

• Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc

• Meticulous team player with the ability to work under pressure in a fast-pace environment

• Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary

• Attend to enquires, complaints and request from Customers/overseas agents.
• Co-ordinate with the customer and various sections concerned on surveys/ clearance/ delivery and re-exportation shipments.
• Generate delivery order and ensure correct and proper import documentation prior delivery.
• To make sure the delivery is done to the correct receiver and Proof of delivery (POD)
• To inform Import Billing Team of any special rates, requirements that may affect the final billing to customers.
• To ensure that the documents are correct and in order before requesting for permit declaration.
• To multi task while coordinating shipments.

P-Serv is partnering our Client, a leading name in the transportation statutory board. We are looking for dynamic talents to be a part of our team! If you have what it takes, click on to apply:

Job Responsibilities

• Ensure daily operations run smoothly
• Handle enquiries professionally
• Ensure that all office equipment, computer peripherals and communication equipment are handled and maintained in good working condition
• Reconcile and take custody of all payment collections at the end of shift with the report generated by POS machines to ensure they are properly accounted
• Any other ad-hoc duties as assigned

Job Requirement

• Minimum GCE O Level with Cashiering / Customer Service experience
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location

• Jurong East / Tuas Link MRT
• 4 days work, 2 days off (rotating basis)
• 10am to 10pm / 10pm to 10am (2hrs break)
• Basic + Incentives + Allowances + Bonus! Uniform provided!

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

What’s the role?

We are looking for a high caliber candidate with strong business acumen to unleash your high potential, starting as Customer Service Representative. Our people come from different backgrounds with a shared dedication to high performance and consistent results. As a Customer Service Representative, you are the point of contact for our renowned brand name. An innovative, successful and fast-growing company with many (international) career opportunities. Where you will work with customers from day one! This direct responsibility contributes to your development in preparation for the next steps in your career.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With more than 30,000 people in more than 120 countries, we’re a great place for you to show us your worth as you learn, grow and carve-out your career.

What does the role involve?

As Customer Service Representative, you’ll work closely as part of our Customer Service Team to maximize our customer satisfaction. To do so, Customer Service Representative will engage in providing quality services to customers, identifying customer needs to create leads for sales team, processing complex orders & quotations, assist to promote and cross sell appropriate solutions and handling customer enquiries and complaints through phone, chat or emails. The working environment is not just another call center, you will be part of a dynamic team that handles the complete sales cycle.

This role will also require you to cross collaborate with other functions and work on projects to drive improvement in customer experience and organizational productivity.

What do we offer?

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. You work in a team with a positive attitude and receive maximum support. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.

Why should you apply?

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. So, if you’ve never worked in construction, that’s fine with us. Success at Hilti is down to teamwork and ability, regardless of your background.

What you need is:

· Diploma or Degree in any discipline.

· Experience in customer service would be an added advantage

· High proficiency in English to communicate with our customers (written & spoken), bilingual is a plus

· Proficient in MS Office and knowledge in SAP and Salesforce is vital

· Excellent communication and interpersonal skills

· Strong customer orientation and problem-solving and can-do attitude

· Self-motivated, highly energetic with persuasion skill and willingness to explore self-potential in different area

· High ambition to develop your long-term career at Hilti

About ACP

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

If you have a strong background in IT and have a passion for sharing your skills and experience to educate our youth, this job is for you! Join us in equipping the young with the right skillsets to build a better tomorrow in our technologically advanced world.

(Please note that we are only hiring Singaporeans and PRs because our ICT Trainers will be deployed into MOE School environments.)

When you come on board, you will be expected to perform:

• Provide support in terms of photography and videography (filming and editing)
• Familiar with other areas of video editing; performs basic animation for content description. Putting in subtitles and doing all the final checks
• Knowledge on multimedia applications and to conduct training for students in the areas of MS Office Suite, videography, and photography.
• Assist the teachers in the creation of resources and conduct workshops for staff and students.
• Archive, manage, and organise the school's media collection.
• Support in terms of website design and maintenance.
• Support the AV needs of the school and maintain the AV assets.

Skills and qualifications

• A diploma in the IT or media-related discipline or its equivalent
• Creative with a good eye for composition.
• Proficient in photography and video making
• Proficient in MS office and any photo or video editing suites
• Proficient in the use of iPad and Apple products

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Job Details:

• Employment Type: Full-Time
• Industry: Lift Engineering
• Work Schedule: 5 Days (Mon to Fri), 8:00 a.m. to 5:45 p.m.
• Work Location: Kaki Bukit, Singapore
• Monthly Base Salary: $3500 - $4200
• Variable Allowance: Motorcycle, Phone, and Laundry

Key Responsibilities:

• Establish and enforce stringent standards for inspection and testing procedures to uphold superior product quality.
• Ensure strict adherence to safety regulations and maintain equipment to the highest standards.
• Supervise and manage the execution of Annual Inspections, Full Load Tests, and Brake Tests.
• Resolve client issues promptly, ensuring their satisfaction with our products and services.
• Efficiently plan and coordinate daily schedules and manpower allocation.
• Collaborate closely with internal and external stakeholders to schedule inspections and promptly address any concerns.
• Provide comprehensive guidance and support to employees, ensuring their understanding and compliance with quality standards and procedures.
• Monitor and ensure the timely completion of inspections as per the predetermined schedule.

Entry Requirements:

• Minimum of 5 years of relevant experience within the lift industry or a related field.
• Diploma in Mechanical, Electrical, Electronic, or Technical Certificate from an accredited Technical Institute.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

Job Responsibilities:

• Front line support via telephone and emails
• Ensure all issues are attended to efficiently
• Manage customers requests and enquiries in a professional and timely manner
• Liaise with vendor on all hosting matters
• Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
• Performs miscellaneous job-related duties as assigned.
• Purchase/Renew of domains
• Able to perform administrative duties
• Installation and maintenance of both computer hardware and software applications
• Maintenance of internal network infrastructure (Site Office) and troubleshooting including WAN, LAN and WIFI issues
• Maintaining our servers

Required Skills

What you will do in this role:

• Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
• Relevant experience in supporting IT related duties
• Outstanding customer service skills and a dedication to the customer service experience.
• Knowledge of FTP, DNS and cPanel preferred.
• Knowledge of Linux, Window, Microsoft Office, Git, AWS, Google Cloud
• Ability to multitask and meet specific goals set by supervisors and management.
• Experience with documenting procedures.
• Ability to troubleshoot basic web hosting and technical procedures as needed.
• Proven analytical and problem solving skills.
• NITEC/ Diploma in Computer Science, Information Technology or equivalent

Work Experience

• 2-3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.

• Knowledge of ITIL processes and practices.

• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.

• Strong technical knowledge of desktop operating systems, applications, and hardware.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills.

• Ability to work independently as well as in a team environment.

• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

• Position : Network/IT Support Engineer (Network equipment configuration) - Up to $3500
• Location : North East - Ubi Crescent (Near MRT)
• Working hours : Monday to Friday / 8.30am to 6pm | Saturday (Standby mode - 8.30am to 12.30pm)
• Salary (Commensurate with experience): Up to $3500 (based on experience) + Variable Bonus + Transport Reimbursable
• Duration : Perm
• Industry : IT Solutions

Main Responsibilities:

• Co-ordinate project activities and monitor project progress
• Assemble and test equipment and systems
• Install and commission systems
• Conduct user training
• Manage and resolve issues
• Conduct routine maintenance
• Help clients resolve system-related issues

Requirements:

• Diploma or NITEC in any of the following: Information Technology, Electrical and Electronic
• Knowledge in using AutoCAD or any 2D or 3D technical designing tool is a plus
• Able to work independently and effectively in a team
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Responsibilities

• The Production Support person is responsible for managing the Temenos’ Odyssey Triple A, Edge Connect (RM Workbench), Client Dashboard and OneStart applications for the Private Bank business
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Job Requirements

• Knowledge in Temenos TripleA and Odyssey suite of products
• Degree in Computer Science / Engineering or related disciplines
• 5-10 years of hands-on application management experience, preferably in the Private Banking / Wealth Management business
• Strong skills in Unix / Linux, Perl / Shell scripting, Sybase Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

• Basic understanding of the front to back of Private Banking / Wealth Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Job Duties / Responsibilities

• Attached to client’s company to drive for the company (drive people not goods)/ chauffeur the bosses around as per schedule provided
• Each day to pick up the car from company and to park back at the end of the day ** Cannot bring home vehicle. Collect and return vehicle from our client office.
• If report before 7.30am or end work after 9pm can take taxi (will provide taxi card). If using own transport, no taxi allowance will be provided.

Qualification, Required Experience, Competencies and Skills

• Able to work frequent OT and must be punctual.
• 1-2 years of experience as a company driver (must have)
• Model of the vehicle : MPV
• Able to converse in Malay to liaise/speak with Malay/ Indonesian speaking clients
• Must be comfortable wearing formal attire
• Working Location : Asis Square Tower

Provide top-quality service to customers before and after sales and ensure customers’ satisfaction, strengthening client’s relationship.

Responsibilities and Duties:

1. Client Management Matters

• Serve as a focal point of contact for all customers’ account management matters to ensure efficient and effective project coordination.
• Act as the primary point of contact to clients’ inquiries and provide timely and accurate responses.
• Gather feedback on system operations and collaborate with relevant teams for improvements.

2. Support

• Address clients’ inquiries and provide comprehensive support to resolve cases promptly.
• Collaborate with the IT team to assist in resolving any system-related issues that may arise.

3. Project Management

• Work closely with clients to gather project requirements and ensure a clear understanding oftheir objectives.
• Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

• fresh graduates are welcome to apply
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in using project management tools and systems.
• Ability to manage multiple tasks simultaneously.

• German MNC with Leading technologies, innovative products and applications
• Leader in aerodynamic elements, focused on Green Technology
• Wide presence regionally

Description

• Manage local Accounts/ Key Accounts for assigned sector
• Review customers’ requirements and discuss/ recommend specialised applications/ solutions
• Handle products proposals, presentations for customers
• Build relationship with client base, visit clients, be savvy with happenings on the ground, strive to expand clientele over time
• Work closely with internal stakeholders for customisation or development of specific requirements from customers
• Handle any follow-up or feedback from customers

Requirements

• Tertiary education (Diploma/ Degree) in Engineering, preferably in Mechanical/ Electrical/ Mechatronics discipline
• Candidates with required educational background but no Client Support Engineer experience will be considered as training will be provided for company’s specialised technology in their applications/ products
• Engineers with client service experience is an advantage

R23116337

Outstanding career growth and progression

Amazing incentives and Allowances

Friendly Work Environment

Attractive Work Package

As our company continues to expand, we are looking for professional, enthusiastic and outstanding individuals to join our team.

. Candidate should preferably possess at least Professional Certficate/NiTEC in beauty and wellness with 5 years of related experience.

. Candidate without relevant experience will be considered fro the position of trainee beautician with training provided

Job Responsiblities

. Handle enquries from customers

. Provides professional advice to customer on suitable products and treatments

. Provide a diverse range of beauty treatments for customers including facial, waxing, hair treatment, treading, bleach, Pedicure & Manicure, Henna Design, Keratin Treamement, Hair Rebonding & Highlights & etc

. Update of customer particulars, purchases and treatments records

If you are looking for a rewarding career, you are invited to send your updated resume or call us.

About ACP

ACP is the leading provider of learning management systems (LMS), e-learning, website development, and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

With your help, we can bring training to you, and you to training. If you have a strong background in IT and have a passion for sharing your skills and experience to educate our youth, this job is for you! Join us in equipping the young with the right skillsets to build a better tomorrow in our technologically advanced world.

(Please note that we are only hiring Singaporeans and PRs because our ICT Trainers will be deployed into MOE School environments.)

When you come on board, you will be expected to perform:

• Provide support in terms of photography and videography (filming and editing)
• Familiar with other areas of video editing; performs basic animation for content description. Putting in subtitles and doing all the final checks
• Knowledge on multimedia applications and to conduct training for students in the areas of MS Office Suite, videography, and photography.
• Assist the teachers in the creation of resources and conduct workshops for staff and students.
• Archive, manage, and organise the school's media collection.
• Support in terms of website design & maintenance.
• Support the AV needs of the school and maintain the AV assets.

Skills and qualifications

• A diploma in the IT or media-related discipline or its equivalent
• Creative with a good eye for composition.
• Proficient in photography and video making
• Proficient in MS office, Teams and any photo or video editing suites
• Proficient in the use of iPad and Apple products

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Job Responsibilities

• Respond to IT requests from all emails, portal, and telephone within the agreed targets.

• Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools.

• Communicate clearly to users in a timely and polite manner and keep the end user-informed of the progress of IT requests at all appropriate times.

• Manage creation, modification, and deletion of users account management (FTP, Active Directory, file permissions) and perform clean-up projects of user profiles, files, email accounts.

• Supporting application such as Microsoft Lync/Skype for Business, conferencing tools such as GoToMeeting, Microsoft Outlook and email archiving tools.

• Provide basic PC installations and configuration tasks.

Job Requirement

• 2-3 years working experience in a computer related support or and IT operational environment.

• One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10/11).

• Good written and communication skills in English.

• Good interpersonal skills, with a focus on listening and questioning skills.

• Good problem-solving abilities and ability to work under own initiative.

• Maintain adequate knowledge of operating systems and application software.

• Experience with configuring and supporting any version of Windows Desktop (7, 8,10,11).

• Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365.

• Some basis experience with supporting physical networking is desirable but not essential.

• Singaporean or Singapore PR is preferred.

Work Environment

• Office environment
• Must be able to work at customer’s site based on the assigned project deployments
• Work-life balance
• Flexible working arrangement
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Salary Range : $2800 to $3500 with mobile reimbursement claim max up to $80 and Corporate Grab transport account for travelling related to work purposes. There will be a 12 months' Service Commitment Bonus equivalent of 1 month salary.