Total 46,461 Customer Service job vacancies in singapore

Office Admin Executive | Customer Support | Tuas

5.25 Days | 8am - 6pm (Alt Sat 8am to 530pm)

Salary: Basic $1800- $2300

Address: Tuas

Job Scope:

• Day-to-day administrative support to the team
• Handle phone calls, mails and filing
• Office maintenance and procurement
• Record of meeting minutes
• Other ad-hoc duties as assigned

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

• Establishing and developing new accounts/ businesses.
• Maintaining and developing relationships with new and existing customers.
• Carrying out sales calls/ sales visits.
• Visiting potential customers/ preparing quotations and proposals.
• Preparing weekly & monthly sales reports.
• Gathering market and customer information on current and future trends.
• Handling day to day customer enquiries, order takings, in-house system data entry.
• Providing consistent interaction with clients to create and maintain customer relations.
• Actively promote the company's services and participate in sales activities.
• Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
• Data analysis & tracking.
• Supporting periodic KPI reports.
• Working closely with operations to ensure timely completion of services.
• Travelling as and when required for overseas business trips and events.
• Any other related functions to shipments co-ordination and ad-hoc duties.

Requirements:

• Minimum Diploma preferably in logistics, supply chain or business studies
• Fluent in spoken and written English
• Service focused and customer-oriented with strong interpersonal skills
• Self-driven, analytical and able to perform with minimal supervision
• Equally motivated by working independently as well as collaborating in a team
• Cheerful and pleasant disposition
• Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)

Our client is a listed company in Engineering and Manufacturing industry. Due to business needs, they are now recruiting a Technical Sales Specialist to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Collaborate with Sales and Project Management for the successful execution of assigned programs and projects
• Develop and implement project plans, encompassing coordination, tracking, and budget management
• Ensure prompt attention to customer inquiries and requests
• Facilitate communication between internal departments and clients
• Any other adhoc duties as assigned

Requirements:

• Diploma in Mechanical Engineering or related field
• Minimum 2 - 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary:

Customer Service Executive assist the Facility Management business unit while running the Quality Assurance & Communication function of the company. In this role, you will play a vital part in ensuring customer satisfaction and maintaining high-quality standards across our organization.

As the Customer Service Executive, you will assist Facility Management Team to drive customer success and operational excellence. Your primary goal will be to optimize customer experience, promote customer loyalty, and ensuring the renewal of the contract.

Scope of Works of Customer Service Executive

· Deliver excellent customer service to students and stakeholders by promptly addressing inquiries, concerns, and requests.

· Maintain accurate and up-to-date customer records, ensuring that all interactions are properly documented.

· Collaborate with the Customer Services team to identify areas for improvement and implement strategies to enhance service quality and satisfaction.

· Assist in the administration of contracts, including reviewing contract terms, maintaining contract files, and ensuring compliance with contractual obligations.

· Support contract negotiations and renewals by providing necessary documentation and liaising with relevant stakeholders.

· Assist in the tracking and monitoring of contract performance, highlighting any deviations or issues to the appropriate parties.

· Prepare and maintain accurate records, reports, and correspondence related to customer interactions, contracts, and service performance.

· Support the generation of regular reports on customer service metrics, contract status, and key performance indicators for management review.

· Assist in analysing data and identifying trends to provide insights for continuous improvement initiatives.

· Communicate effectively and professionally with students, parents, vendors, and internal stakeholders to address inquiries, provide information, and resolve issues.

· Collaborate closely with other departments, such as Operations, Finance, and Legal, to ensure smooth coordination and alignment of activities.

· Contribute to ongoing efforts to enhance customer service processes and contract management practices.

· Stay updated on industry trends and best practices in customer service and contract administration, sharing knowledge and suggesting innovative ideas.

· Collaborate with cross-functional teams to ensure effective communication and coordination in achieving customer excellence objectives.

· Engage in problem-solving activities, supporting root cause analysis, and implementing corrective and preventive actions.

· Foster a team-oriented approach, promoting collaboration, and knowledge sharing across different departments.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Company Description

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant from the Temasek Foundation (one of 6 among 256 companies across 32 countries) and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution that provides a reduction in the number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020 and has gained traction with major public hospitals and orthopedic clinics. Their digital therapy platform comprising of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

Job Summary

We are searching for a dynamic and motivated individual to join our team as a Customer Success Specialist. In this pivotal role, you will be entrusted with ensuring an exceptional user experience and client satisfaction. Your responsibility will involve cultivating strong relationships with clients, comprehending their needs, addressing concerns, and guiding them toward successful outcomes. The ideal candidate must possess outstanding communication skills, a customer-centric approach, and the capability to establish and uphold relationships.

Responsibilities:

• Be the main contact for our customers, building strong relationships and making sure their voices are heard within Kinexcs.
• Help customers get started with our products and guide them through the process.
• Keep an eye on how customers are using our products, offering advice on how they can achieve optimal results.
• Respond to any questions or issues customers have in a friendly and timely manner.
• Collaborate with different teams like product, support, and operations to solve problems and meet customer needs.
• Learn all about our products and stay up-to-date with new features and trends.
• Review clinical protocols, handle grant submissions, and manage other clinical and administrative tasks necessary for conducting clinical work.
• Lead as well as support the sales of products to clients, ensuring effective communication and understanding of their needs and achievement of sales targets set by the company.
• Work with customers to set and track goals, creating plans to help them succeed.
• Identify opportunities to suggest other products or services that could enhance customer experience.
• Gather feedback from customers and share it with our team to continuously improve our products.
• Ensure customer satisfaction, fostering long-term relationships and retention.
• Regularly engage with customers to check on their experiences, address concerns, and learn from their feedback.
• Be a friendly face for Kinexcs, sharing success stories and promoting our products to potential customers.
• Perform other related or unrelated duties as assigned by the company from time to time.

What You Need:

• Diploma or Bachelor's degree in a relevant field (preferably in Healthcare or science-related field), or equivalent practical experience.
• Willingness to travel when required.
• Ownership of a motorbike or possession of a valid motorbike license in Singapore will be an added advantage (transport allowance provided).
• Proficiency in both written and spoken English. Proficiency in Mandarin, Tamil, or Malay would be an additional advantage.
• Minimum of 2 years experience in customer-facing roles, with a strong preference for candidates with experience in medical or wellness-related industries.
• Excellent written and verbal communication skills, with the ability to effectively engage with clients and build rapport.
• Strong problem-solving and analytical skills, with the capacity to identify and address customer needs and challenges.
• Demonstrated ability to manage multiple clients and effectively prioritize tasks.
• Self-motivated, proactive, and capable of both independent work and collaborative teamwork.

Field Service Engineer (Laser machine & Semiconductor Equipment)

Office: Bendemeer, most of the time at customers site (island-wide)

5 days Mon-Fri 830am-530pm,1 hour break

$3500 - $4000

Job scopes and requirements:

• Install, troubleshoot, repair & service of laser machine.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Diploma in Electrical /Electronic or Engineering.
• 1-2 years working experience in Laser Application Equipment and Semiconductor Industrial, knowledge of electrical & mechatronics.
• Willing to travel island-wide

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Serview Crew, Full-Time

• 5 Days work week, 44 Hours
• Central locations
• Basic + Commissions + Incentives

We need someone who is:

• Warm and welcoming by nature with friendly persona towards all guests
• Taking orders and serving guests
• Daily set up, opening, and closing of the outlet
• Able to ensure that product knowledge is sufficient in order to make stellar recommendations or answer any queries guests may have
• Adhere to Operational SOP’s set in place in order to ensure a seamless operation
• Ensure the cleanliness of the establishment is up to standard
• Perform all tasks or responsibilities assigned by the Outlet Manager to the best of your ability.

Requirements:

• Experience will be a bonus however candidates with no experience are welcome to apply
• An individual who is customer-centric and service oriented
• Reliable and a great team player
• Able to communicate well with team members and guests

We looking forward to hear from you soon, WhatsApp your resume to HR @87868970

* Only Singapore Citizen needs applied.

* We regret that only shortlisted candidate will be notified.

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected] (Attn: Call Centre)

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Work done will be at the direction of the PI, and where relevant, the Industry Director and Centre Director.As the Programme is interdisciplinary and multidisciplinary by nature, you will be expected to convey yourdomain expertise and edify others (and vice versa) in as productive, constructive, and collaborative a manneras possible.

You may be asked to participate in the development of use cases and delivery of proof-of-concept prototypesfor government and industry partners in the areas of computable contracts and "rules as code". Experience inrequirements analysis and agile, iterative methodologies will be useful at this stage.The work of the team will be largely determined by these use cases and customers. We will work with multipleuse cases so that we can abstract across them and develop generalized, reusable infrastructure. We will workwith specific customers so we can build useful applications on top of that infrastructure.You will contribute to the design and development of open-source software written to serve those use cases.You will work as part of a team of research engineers, developers, and domain expertise and you will beexpected to actively participate in team meetings and text-based communications. You will be expected to beactive members of the applied research community, by validating and contributing to advances incomputational law.

You may be asked to conduct use-inspired research at the direction of the Principal Investigator. This includes

• reading academic papers, standards publications, and related material such as blog posts and presentations
• coming up to speed in fields which may be new to you, such as computational linguistics, mathematical logic, programming language design, formal verification, and model-based architecture
• reading (and updating/commenting, relevant) existing software documentation
• creating presentations, video recordings, walkthroughs, etc. to document and explain research work done
• writing (and presenting, if so decided by the PI) academic papers and materials for publication
• documenting in a sufficiently-detailed manner so as to share what you've learned

You will be expected to participate in software development; this includes

• learning how to use third party tools, including editors, IDEs, databases, business process modeling software, programming languages, and libraries
• evaluating competing software systems for suitability
• building infrastructure to enable application development
• managing yourself, and managing fellow team members
• engaging in product, project, and program management as needed
• reading books and consuming such other media forms about software development
• writing documentation such as user/developer-facing manuals, tutorials
• delivering community support to users and customers
• preparing presentations to represent the project before external audiences
• writing actual user-facing applications throughout the "full stack"

in each case, documenting, reporting, and/or presenting the same in clearly and efficiently, both internally and externally.

Researchers under the Programme should possess both mastery of their academic speciality, anddemonstrated practical experience producing and supporting high-quality open-source code throughcommunity engagement across multiple media. Candidates must have Bachelor's, Master's, Ph.D., oralternative qualifications in computer science, software engineering, (symbolic) artificial intelligence,computational linguistics, or formal methods.

Fluency in multiple natural languages, and any experience with law, are a plus.

Minimum qualifications:

Open-Source Software & Open-Standard Infrastructure EngineeringInternet Unix TCP/IP HTTP(S) XML JSON Schemas YAML Git Github Technical Writing Developer Relations and Evangelism

Programming Languages and Frameworks:Preferred: Haskell or OCaml. Python.Possible alternatives: Common Lisp Racket Scheme Javascript / Typescript / Node.

Formalization of Contracts, Rules, and Business Logic: Akoma Ntoso LegalRuleML Petri Nets Drools iLog OPA Neota Logic Constraint Handling Rules ICAIL JURIX RuleML+RR

Semantic Web and Ontologies: RDFa RDFt RDF RIF SWRL OWL Cyc KBpedia SUMO UFO Protg or a commercial rules engine with ontology support

Model Driven Architecture: UML BPMN DMN OCL SBVR Statecharts Activity Diagrams ParnasTables

Logics: Hoare Logic Kripke structures Modal mu-calculus Dynamic Logic Deontic, Temporal, andEpistemic modals Situation Calculus Process Calculi Multivalent logics Defeasible Logic BDI AbductiveLogic F-Logic Intuitionistic Non-monotonic Logics Skolemization Well-Founded SemanticsGood Old-Fashioned Artificial Intelligence and Semantic Web

Knowledge Representation and Reasoning: Lisp Prolog F-Logic Drools Oracle Policy Manager Flora-2 Datalog Answer-Set Programming Defeasible Logic Expert Systems DocAssemble lps.doc.ic.ac.uk

Skills listed below this line are preferred but not required:

Theorem Proving and Strongly Typed Languages:CoQ Agda Idris Lean Prover F* Advanced Haskell (Template etc) OCaml Elm Isabelle/HOL StrangeLoop Pony

Model Checkers and SAT/SMT solvers: Z3 PAT SMTlib NuSMV SPIN Sentient

IDEs, Language Workbenches, and PLT frameworks: K Framework JetBrains MPS IDEs (Vim, Emacs,Visual Studio Code, Atom, Sublime Text) Language Server ProtocolRule Systems and Logics

Computational Linguistics Natural Language GenerationComputational Semantics (in Haskell, Prolog, or Lisp) Montague Semantics Grammatical Framework Textplanning Surface realizationFamiliarity with: WordNet FrameNet SenseNet Controlled Natural Languages Attempto Controlled English ACErules

Parsers, Compilers, and Programming Language TheoryLex/YACC alex/happy Bison CFGs EBNF BNFC

Formal Verification and Specification LanguagesSome familiarity with any of: TLA+ Alloy IVy B Method Z notation VDM++ LTL CTL

App DevelopmentTest-Driven Development Continuous Integration Software Project Management Agile / XP / Scrum PairProgramming Literate Programming Unit Testing Amazon Web Services Docker Full-StackDevelopment

We are seeking a dynamic and enthusiastic Service Crew Member. The ideal candidate will have a passion for the food and beverage industry, possess excellent communication skills, and be committed to providing high-quality service in a fast-paced environment.

• This role involves serving food and alcoholic beverages, including cocktails, and ensuring a memorable dining experience for our guests.
• Efficiently take and process orders, ensuring accuracy and promptness.
• Maintain cleanliness and readiness of tables, ensuring a welcoming environment for guests.
• Work collaboratively with the kitchen and bar staff to ensure seamless service delivery.
• Process payments and handle cash and card transactions with integrity.

Requirements:

• Experience in a similar role is preferred but not essential.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Knowledge of food and beverage service, including alcohol and cocktail serving.
• Willingness to work flexible hours, including nights and weekends.
• Only Singaporeans/PR may apply

Remarks:

Working Hour: 3pm/4pm to 1am/2am (5 Days)
Transport is claimable after 12am
Salary: $2200 - $2400 (Basic) + Incentive (Gross: $2600 - $3000)
Meal is provided.

Our client is a networking and cybersecurity solutions company established since 2004, as a value-added reseller, to provide network solutions and infrastructure services as well as cybersecurity solutions and its services to their partners and end users.

Working Hours: Mon-Fri 9am-6pm

Working Location: Ubi Crescent

Responsibilities:

• Provide Presales support such as product sharing, demo and POC testing on cybersecurity solutions (DLP and PKI Security) to clients and partners.
• Provide implementation and technical support services for cybersecurity solutions.
• Work with technology vendors to propose suitable solutions to our partners’ and customers’ requirements.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Requirements:

• Min Diploma in IT, Computer Science, Cybersecurity, or equivalent
• Min 2 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:

1. Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
2. Microsoft based Certificate Authority, Prime Key EJBCA
3. Window/ Linux/ UNIX OS environments
4. Hardware Security Module (HSM)
5. Key Management System (KMS)

• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.

To Apply:

Please attach your resume with the following information:

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

RETAIL & SALON MANAGER [SKIN CARE]

Niks Professional Ltd

Singapore

Full Time

Full Job Description

Niks Professional Ltd, recently listed on the Catalist Board of the Singapore Exchange, is an integrated medical skin care provider, incorporating family practice dermatology and aesthetic medical services, skin care products, facial treatment and medical camouflage service under one roof and a single NIKS brand.

Job description

· Manage 3 outlets that encompass retailing of skin care products and provision of facial treatment services.

· Oversee outlet sales, operations, marketing and processes with a view to growing revenues.

· Lead, manage and motivate a team of customer service consultants and therapists to achieve their goals.

·

· Evaluate staff performance, provide feedback and coaching on an ongoing basis. Implement measures to improve performance measures.

· Maintain effective communications with management to ensure smooth and compliant operations of all outlets.

· Work closely with the outlets on the execution of sale and promotional activities.

· Handle customers' feedback/complaints, provide service recovery effectively.

· Periodically review, maintain and update policies.

Requirements:

· Minimum 3 years of experience in supervising and managing retail and/or salon outlets.

· Strongly oriented to revenue and growth while maintaining strong commitment to ethical practices.

· Capable of building team spirits across various outlets, manage sales, operations and simultaneously meet customer satisfaction.

· Willing to attend to urgent matter during retail hours.

Job Highlights

HIGH PERFORMANCE MONTHLY INCENTIVE ($$$)

HIGH ATTRACTIVE INCREMENT ($$$)

2 TIMES YEARLY BOUNS ($$$)

Working Hours - Full Time

- Monday to Friday – 9am to 6pm

- Saturday - 9am to 1pm

Salary

- From $2,600 and Above

Job Description

- Software Training Provided

- Basic Daily Administration Support

- Booking appointments

- Handling of car servicing related matters

Working Location

Central - Sin Ming Drive

160 Sin Ming Drive, #01-13, Singapore 575722

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

The place for the best craft beer, grill and sourdough pizzas in town is looking for a hardworking and fun-lovingindividual to be a part of our growing Little Island family!

• hosting/ cashiering
• dispensing of beer
• maintain cleanliness for work area
• will be trained behind the bar
• personable and keen to have fun at work
• with Food Hygiene Certificate and related preferred

(Working places: Changi Village/43 Malan Road)

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Jobs Description:

• Manage all aspects of the Centre's operations while adhering to industry regulations
• Manage manpower resources of the Centre and oversee the wellbeing of all staff in the Centre
• Manage budget and financial matters for day-to-day operations in the Centre.
• Plan and implement curriculum and programs by driving the design of quality teaching and learning approaches
• Lead the development of strategic plans and structures to foster a culture of care and trust, mentoring, collaborative professionalism and continuous learning within the Centre
• Drive operational and program excellence by developing strong processes in strategic areas such as governance, partnerships, continuous development, curriculum and pedagogy
• Lead in modelling the Centre’s mission, vision and values
• Build stakeholder relationships and partnerships by leading the strategic design of partnerships and collaborations with families and community stakeholders within the Centre

- 5 days work week only.

- International Preschool Environment.

- Friendly and cheerful colleague.

- Must have relevant education qualification (Diploma in Preschool Education - Leadership).

Wecruit Pte Ltd | 20C0270

Tew Jie We | R22106822

Responsibilities:

• Managing large amount of incoming calls and customer service inquiries
• Identifying and assessing customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customers’ complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies

Requirements:

• Minimum 1 year of experience in the related field
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Able to work retail hours, weekends and public holiday

Those with more experience will be considered for Senior CSO

The Job:

The Administrative Assistant is essential in ensuring the operation is seamless hence allowing us to deliver on our promises to clients.

Responsibilities:

* Process customer order

* Place order with supplier

* Stock in/ stock out of goods for deliveries

* Liaise with freight forwarder to arrange import/ export shipment

* Co-ordinate with sales support team on after-sale service activities

Qualifications:

· Minimum Diploma in Biotechnology, Business Administration or Accounting will be ideal

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

• Handle call enquires for the doctors/ nurses and healthcare professionals
• Provide information and excellent customer service with regards to the healthcare industry
• Help doctors to take down notes and emails and do liason
• Data entry of particulars and update of database system

Requirements:

• Min GCE 'A' Levels
• Office hours, 5 days job
• No experience needed! All training provided
• Required to start work immediately

For interested applicants, please write in to [email protected]

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Morgan McKinley is hiring a passionate and experienced Contact Centre Manager to join our dynamic team! You'll play a pivotal role in driving operational excellence, fostering a positive work environment, and achieving our customer service goals.

Responsibilities:

• Provide effective leadership and regular coaching to Team Leaders and Agents, fostering their professional development and maximizing their performance.
• Manage the daily running of the contact centre, ensuring efficient resource allocation and consistent achievement of key performance indicators (KPIs).
• Collaborate with HR to implement a fast, effective, and high-quality recruitment process, attracting top talent and ensuring a smooth onboarding experience.
• Create a positive and vibrant work environment that motivates and engages staff. This may include daily huddle sessions, team-building activities, and monthly coaching sessions.
• Conduct regular performance reviews to identify training needs and equip your team with the skills they need to excel.
• Take ownership of and resolve any urgent or critical issues escalated by the client or team, ensuring timely and effective solutions.
• Work closely with the client to support investigation and service recovery processes, building strong relationships and exceeding expectations.

Qualifications & Requirements:

• Bachelor's degree in any relevant field, preferably Business Administration, Human Resources, or Communication Studies.
• Minimum of 5 years of experience in managerial positions within the contact centre industry.
• Proven track record of exceeding operational goals and driving team performance.
• Excellent leadership and coaching skills, with the ability to motivate and empower others.
• Strong communication and interpersonal skills, with a collaborative approach.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-paced environment.
• Continuous learning and development opportunities.
• A chance to make a real impact on our business and client satisfaction.
• A positive and supportive work culture.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Support the customers to install, diagnose and resolve Hardware, Software, Application issues on desktop PC/notebook and related peripherals.

Primary Responsibilities

• To assist in installation of hardware and software
• To ensure that hardware and software are maintained according to standards by performing upgrades, new installations and carry out routine updating procedures

Job Knowledge/Skills

• Diploma in Information Technology or Computer science or any computer related subject.
• Good knowledge in PC hardware, LAN and Windows OS
• Resourceful and able to resolve problems independently using online and offline resources
• Good communication and Interpersonal Skills
• Able to communicate effectively in English
• Well organized, proactive and self-directed
• Able to perform with minimal supervision and a team player
• Shift duty and weekend support are required when needed
• Candidateswith troubleshooting knowledge are welcome to apply
• Security Clearance is required

Additional Information

• Location: 50% at Jurong Island
• Once per week, morning shift duty ( 6 am to 2 pm).
• Weekend support for system upgrade / cutover is about once every 2 months.

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta, Indonesia. We are looking for an individual who are mature and responsible who is able to handle both the studio branch and our valued customers.

Responsibilities

- Receiving members/visitors and assisting with checking in of the Yoga classes

- Attending to phone calls, emails

- Handle bookings, cancellations, and reconfirmation requests from members/visitors

- Collection of payments over the counter and able to use the NETS/VISA and other payment machines

- Admin duties such as Sales tracking reports, handles monthly consumables, late cancellations and No Shows reports etc.. Must be able to use Microsoft Excel.

- All other ad-hoc duties assigned by the Management

- Maintaining studio cleanliness, sanitising mats and props after each class ends. No allergies to disinfectants or any cleaning products

Requirements

- Highly energetic individuals, cheerful personality with a strong interest in the wellness industry

- Professional, strong interpersonal and communication skills

- Must be fully committed and reliable as you will be handling the front desk alone

- Love meeting people and interacting. Not shy and bubbly personality

- Basic computer skills

- Candidates with relevant qualifications, customer service/hospitality background, with experience in handling front desk and admin duties.

Working hours 7am-1pm Mon-Fridays.

Work location: Kovan, Yio Chu Kang Road
Successful candidates will be undergoing training first.

• Act as the first point of contact for the customers for Call Centre projects.
• Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction.
• Provide satisfactory explanations to customers and take remedial action where necessary.

Working Days- Monday to Friday

Working Hours- 8AM to 5PM