Total 2,062 Customer Service job vacancies in singapore tanglin road

Overview

Lead, inspire, and shape the future of our enrichment school as Principal! At The Lab Singapore, we are a kids programming school that offers a vibrant, creative environment where students enhance their skills and passions beyond the traditional classroom. As Principal, you will be the driving force behind our innovative programs, fostering a community that celebrates learning, creativity, and personal growth. This role requires a visionary leader with a passion for holistic education and a knack for operational excellence.

Key Responsibilities

1. Strategic Leadership

• Vision & Planning: Develop and implement a strategic vision for the school that aligns with our mission to provide exceptional enrichment education.
• Program Development: Oversee the creation and continuous improvement of our curriculum and enrichment programs, ensuring they meet the diverse needs and interests of our students.
• Community Building: Foster a positive and inclusive school culture that encourages creativity, collaboration, and a love for learning.

2. Operational Management

• School Administration: Manage day-to-day operations, including budgeting, scheduling, resource allocation, and compliance with relevant regulations and standards.
• Staff Supervision: Lead a team of educators and administrative staff, providing mentorship, support, and professional development opportunities to enhance their skills and effectiveness.
• Performance Monitoring: Establish and maintain systems for tracking and evaluating program effectiveness, student progress, and overall school performance.

3. Academic Excellence

• Quality Assurance: Ensure high standards of teaching and learning through regular observation, evaluation, and feedback to staff.
• Student Support: Develop and implement strategies for supporting student engagement, achievement, and well-being, including extracurricular activities and enrichment opportunities.
• Curriculum Innovation: Drive innovation in curriculum design, integrating contemporary educational trends and methodologies to enhance the learning experience.

4. Stakeholder Engagement

• Parent & Community Relations: Build strong relationships with parents, caregivers, and the local community, communicating effectively about school initiatives, events, and student progress.
• Partnerships & Networking: Develop and maintain partnerships with external organizations, educational institutions, and industry professionals to enrich our programs and resources.
• Communication & Outreach: Oversee school communications, including newsletters, social media, and community outreach to promote the school’s activities and achievements.

5. Policy & Compliance

• Policy Development: Develop and implement school policies and procedures that ensure a safe, respectful, and effective learning environment.
• Compliance: Ensure compliance with educational regulations, accreditation standards, and school policies, including health and safety requirements.
• Crisis Management: Lead the school’s response to emergencies or crises, ensuring effective communication and resolution.

6. Financial Stewardship

• Budget Management: Develop and manage the school’s budget, ensuring financial sustainability and efficient use of resources.
• Financial Reporting: Prepare and present financial reports to the school board or governing body as required.

Qualifications & Skills

• Educational Leadership: Master’s degree in Education, Educational Administration, or a related field, with a proven track record in school leadership or administration.
• Experience: Significant experience in educational leadership, ideally within an enrichment or specialized education setting.
• Innovative Thinker: Ability to drive curriculum innovation and foster a culture of creativity and critical thinking.
• Strong Communicator: Exceptional communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Organizational Skills: Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Financial Acumen: Proficiency in budget management and financial planning, with an understanding of school funding mechanisms.
• Compliance Knowledge: Familiarity with educational regulations, accreditation processes, and best practices in school administration.
• Compulsory requirement: Working days are Wednesdays - Sundays. Off Days are Mondays and Tuesdays.

What We Offer

• Leadership Opportunity: A chance to lead and shape a dynamic enrichment school, influencing the educational experiences of our students.
• Supportive Environment: A collaborative, supportive work environment that values innovation, professional growth, and student success.
• Competitive Compensation: Attractive salary and benefits package, including health insurance, retirement plans, and professional development opportunities.
• Professional Development: Access to ongoing professional development and training to enhance your leadership and educational expertise.

Join The Lab Singapore and make a lasting impact on students’ lives by leading a school dedicated to enriching their educational journey. Apply now and become a key part of our vibrant educational community!

1. Job Functions:

• Develop social media content plans that are consistent with the company’s brand identity.
• Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving donor engagement, and promoting social media campaigns.
• Manage daily social media posts across all social media platforms.
• Communicate with social media followers, including responding to queries in a timely manner.
• Develop and manage social influencer programs and attend social influencer events.
• Using analytical tools such as Google Analytics, Hootsuite Pro, and Meta Business Suite, Asana, Trello to monitor and evaluate the company’s social media presence, marketing management and performance.
• Prepare monthly reports on social media marketing efforts.
• Suggest recommendations to adjust the social media marketing strategy for optimal results.
• Staying up to date on best practices and emerging trends on social media.
• Capture high-quality photos and videos to create visually appealing digital media content.
• Editing photos and videos to align with the company’s brand and marketing strategies.
• Create graphics and visuals for social media, website, and other digital platforms.
• Develop and implement design concepts for various digital media projects, ensuring a cohesive look and feel.
• Plan and execute social media campaigns that incorporate multimedia elements, such as photo shoots and video productions.
• Utilize design software and tools like Adobe Premiere Pro, Lightroom, Photoshop, Illustrator, etc to create engaging multimedia content.
• Staying current with digital media trends and technologies to continuously improve content quality and engagement.

2. Candidate Requirements

• Bachelors Degree or Diploma in Arts, Communications & Public Relations
• 2 years of relevant working experience
• Proficient in Microsoft Office
• Excellent command of English, both written and spoken.
• Strong interpersonal and communication skills to work with stakeholders of all levels across the organisation
• Conscientious and meticulous with organisational skills.
• Familiar with corporate communication functions

3. Working Hours

5 days work

4. Work Location

1 Joo Chiat Complex

**Disclaimer: Only shortlisted candidates will be contacted.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Developer

Job Requisition Number: JR37330

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Skills: Devops

Job Responsibilities

We’re looking for a hands-on engineer who will be:

· MUST have deep hands-on knowledge and experience in Dynamic Application Security Testing (DAST) methodology and related tools like App Scan

· MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability

· Ensures all DevOps tools 100% uptime, ensuring high levels of application reliability and resiliency

· Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay)

· Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms

· Establish enterprise monitoring capabilities for DevOps toolsets

· Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc

· Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks.

· Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.

· Support OS and DevOps applications patching related activities.

· Remediate DevOps infrastructure issues such as Control-M jobs, backup jobs, BMC Alerts, schedulers, cron-batch, shell scripting commands, etc.

• MUST have automation through server-side Unix/Linux shell scripting technical knowledge

· Work with the vendors in areas of technical support, upgrade DevOps tools, etc

· Configuring server side items - SSO, SSL, Load Balancer, Auto Scaling and DNS setup

Job Requirements

Must:

Knowledge of DevOps Tools

1. Technical hands-on knowledge in Dynamic Application Security Testing (DAST) HCL AppScan
2. Deep Technical hands-on knowledge in Atlassian stack (Jira, Confluence, Bitbucket)
3. Deep Technical hands-on knowledge in platforms such as Jenkins, SonarQube, Artifactory, xRay

Debug and Issue Troubleshooting

1. Debug, troubleshooting, diagnose, fix platforms related issues for all the above DevOps tools
2. Debug, troubleshooting, diagnose, fix groovy scripts issues (runtime Build, Deploy, Scan, etc)

Pipeline development and Automation

1. Hand-on experience in coding, developing and maintaining CI/CD build, deploy pipelines
2. Deep Technical experience in automation with groovy scripts.
3. Deep technical experience in server-side Unix/Linux shell scripting.
4. Able to develop and enhance new automation scripts thru Jenkins pipelines (Groovy scripts, APIs)

Platform Tool Support

1. Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset.
2. MUST be able to work in stretch example: off-office hours support (weekends, holidays)
3. Support and maintain all DevOps platform tools uptime to meet SLA
4. Support DevOps pipelines issues (Build, Scan, Deploy, Run, Test) phases of DevOps
5. Support to DevOps champions and development team

Should:

• Build relationships with DevOps domain champions, development communities and developers
• Comfortable working in a challenging environment
• Able to design a strategy and then execute against it
• Manage delivery of complex projects by simplifying into smaller deliveries
• Ability to benchmark industry standard tools and implement it

Advantageous

• Knowledge of SRE best practices
• Implement SLI, SLO key indicators to this role
• Extensive background in working with service support teams Infrastructure, Network, Storage, Security, Operations
• Self-directed and comfortable working in ambiguous environments

Experience working in a highly matrixed organization

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

1. Job Role

This role supports the HR Manager in administering the company's policies and handles the hiring processes. This includes on-boarding and off-boarding practices, foreign worker administration and liaising with agencies on employment requirements.

2. Job Description

Coordinate and conduct the administration, recruitment, employment relations, medical coverages and training of employees for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management

Prepare and monitor employment contracts, pre-employment medical check-up and submissions of security screening details to governmental agencies

Facilitating new hires on-boarding orientation and conduct periodic check-in sessions

Create new hire records such as Staff Personnel File and profile creation via the HR system

Process new hire and employee’s staff pass, name stamp and name cards

Monitor the probationary period of new hires and obtain the confirmation recommendation letters from respective supervisors for management approval

Conduct the off-boarding process such as exit interviews, handover, final settlement of last drawn salary and archiving staff personnel file documents

Administer the foreign worker matters such as liaising with recruitment agencies on foreign worker manpower needs for the organisation, work permit applications and renewals, coordinate the submission of 6 monthly medical examinations (6ME) and repatriation matters

Liaising with government agencies (ie;MOM/HDB) concerning Other Converted Living Quarter (OCLQ)

Coordinate career fairs and road show campaigns and network with agencies and organisations for internship and recruitment opportunities

Regular update of employment records via HR system

Handle employee and department enquiries pertaining to employment matters, policies and procedures

Conduct investigations and submit reports on employee grievances

Manage the administration for Cab Charge matters for respective centres

Raise the Material Service Requisition Form (MSRF) for any expenditure matters

Carry out any other tasks assigned by the HR Manager and higher management

3) Candidates Requirement

Bachelor’s Degree in Human Resource or Business Management or Administration

1 year of experience in the relevant field

Familiar and experience working with HRM systems

Excellent interpersonal, verbal, and written communication skills

Ability to coordinate and work as a part of the team.

SINGAPORE ONLY

HALAL CHINESE FOOD Restaurant

Arab Street (Bugis, Central)

Days/Time: 6 Days | 10AM-3PM & 5PM-9PM

SGD 1,800 - SGD 2,800

Based On Experience

Immediate Hire

JOB HIGHLIGHTS

· Free Daily Meals Included

· Quarterly Hong Bao If KPI Is Met + Good Performance Incentive

· Annual Leave

· Annual Bonus

· Insurance Coverage

· OT Payment

JOB REQUIREMENTS:

1. Service Crew No Experience Welcome.

2. Must be able to speak in English as need to liaise with English speaking clients.

DUTIES AND RESPONSIBILITIES

· Warmly welcome and greet customers at all times

· Possess good product knowledge and be well-versed in our menu items

· Confidently present menu and propose food and beverage choices

· Place orders through POS correctly

· Assist in clearing and resetting the table according to hygiene standards

· Maintain a high standard of cleanliness for the outlet

Step into the dynamic world of tech education with us! As a Sales Associate focused on enrollments at The Lab Singapore, you'll be the key driver behind our mission to equip aspiring developers and tech enthusiasts with cutting-edge skills. Your enthusiasm and expertise will ignite passion in potential students, guiding them from curiosity to commitment, and ensuring their journey to becoming tech-savvy professionals starts on the right foot.

Key Responsibilities

1. Lead Generation & Outreach

• Identify Prospects: Prospects will be provided.
• Initiate Contact: Reach out via phone calls, emails, and social media to engage with prospects, introducing them to our programs and understanding their career aspirations.

2. Enrollment Management

• Guide Enrollment Process: Assist prospective students through the entire enrollment process, ensuring a smooth and efficient experience from initial inquiry to class registration.
• Follow-up Communication: Maintain regular follow-up with leads to nurture relationships and encourage prompt decision-making.
• Manage Enrollment Data: Update and maintain accurate records of interactions and enrollment progress in the CRM system.

3. Event Participation & Promotion

• Attend Open Houses & Webinars: Represent The Lab Singapore at open houses, webinars, and industry events, delivering compelling presentations about our programs.
• Promotional Activities: Collaborate with the marketing team to design and implement promotional campaigns aimed at increasing enrollment numbers.

4. Performance Tracking & Reporting

• Sales Targets: Achieve and exceed monthly and quarterly enrollment targets, contributing to the overall growth of the school.
• Analyze Metrics: Track and analyze key performance indicators (KPIs) to assess the effectiveness of sales strategies and identify areas for improvement.
• Feedback Loop: Provide insights and feedback to the program and marketing teams to refine enrollment strategies and improve student acquisition processes.

Qualifications & Skills

• Sales Experience: Proven experience in sales, preferably in education or tech-related fields.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to connect and build rapport with diverse audiences.
• Tech Savvy: Familiarity with coding and technology trends, with a genuine interest in tech education.
• Customer-Centric: Strong consultative selling skills with a focus on understanding and meeting customer needs.
• Self-Motivated: Proactive and driven to achieve goals, with the ability to work independently and as part of a team.
• Organizational Skills: Excellent organizational and time-management abilities to handle multiple tasks and deadlines efficiently.
• CRM Proficiency: Experience with CRM software for tracking sales activities and managing leads.
• Compulsory Requirements: Working days are Wednesdays - Sundays. Off days are Mondays and Tuesdays.

What We Offer

• Competitive Salary & Incentives: Attractive base salary with performance-based bonuses and commissions.
• Career Growth: Opportunities for professional development and career advancement within a rapidly growing tech education company.
• Innovative Environment: Work in a vibrant, tech-forward atmosphere that values creativity, collaboration, and continuous learning.
• Perks & Benefits: Comprehensive health benefits, flexible working arrangements, and access to our cutting-edge coding programs.

Join [Coding School Name] and be a pivotal part of transforming lives through tech education. Apply today and help shape the next generation of tech innovators!

✅ UP $3000

✅ 5.5 Days

✅ 8am - 5pm

✅ Geylang Bahru

Responsibilities:

· Handle incoming calls and emails

· Attend to all enquiries from customers

· Provide excellent customer service at all time

· Transfer calls to the correct department

Requirements:

• Minimum Nitec or above
• Minimum 1 year of experience in Customer Service or other relevant role

You may “Using Apply Now Button” to send in your updated resume.

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

Duties & Responsibilities:

Handle customer inquiries ( phone, email or walk-in customers)

Responsible for contacting and message reminders to customers on their reservation

Responsible for cashier duties and accounts for transactions

Attend to telephone enquires

follow up on guests’ request / enquiries on F&B reservations and promotions

Promotes F&B promotions to guests

Responsible for welcoming of guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets seating procedures.

Be familiar with menu, promotions, and service procedures.

Provide full assistance to guests concerning general queries at the restaurant.

Provide full assistance to incoming inquiries via email/ telephone and make reservations accordingly and accurately for the guests.

To be responsible to ensure that the outlet is fully booked

Work with the restaurant manager on promotions in ensuring that outlet is fully booked

Requirements:

Candidate having client base is preferred

Pleasant voice, clear and good telephone etiquette

Customer oriented

Able to multi-task

Able to work in a fast-paced environment

Experience in servicing customers in F&B setting

Willingness to undertake shift rotation

Able to work on weekends and public holidays

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Tuition Centre Looking for Course Consultant Assistant

Are you someone who loves to do sales in a fast-paced environment? Looking forward to a fulfilling everyday at work? This is the job for you! In this post, sales should be in your DNA. This involves being responsive even when away from office, and being able to communicate fluently with Chinese-speaking stakeholders.

In return to the suitable candidate, we offer attractive remuneration packages, performance incentives, annual bonus, and promotion. Come join our fun and vibrant team, and be a part in our quarterly team events! We are located in Bugis, a convenient location for all!

Work Schedule

Monday to Friday: 1.00pm – 8.30pm

Saturday & Sunday: 9.30am – 6.30pm

Weekly working hours: 41 hours

Weekly off: 1.5 days

Job Duty

1. Assist sales team in relationship management

2. Indoor sales: Introduce the product (courses) to the new customers

3. Assist in digital marketing; handling company’s social media accounts by updating contents

4. Design posters and advertisements

5. Assist in marketing events and outing (e.g., Seminar, talk, presentation etc.)

6. Student registrations and updating clients’ information

Welfare

1. Annual leave

2. Training

3. Other employee welfares (discuss personally)

4. Salary (discuss personally)

5. Bonus (discuss personally)

6. Performance incentives

Job Requirement

1. Polytechnic diploma, equivalent or higher

2. Highly responsive, responsible, and earnest

3. Team player, and also able to work independently

4. Understand Chinese clients’ needs

5. Communication after working hours is required

6. Weekend Work is required

7. Patient and love to communicate with people

8. Eager to learn and able to take feedback positively

Preferred background (any of the following)

1. Possessing professional knowledge and skills relating to relationship management

2. Having experience in sunning social network account or media platform (e.g., XiaoHongShu, WeChat channel/official account, Weibo, Instagram etc.)

3. Proficient in Adobe Photoshop, Power Point, photo, or video editing apps

4. Possessing sales, customer service or relationship management experience

5. Proficient in English and Chinese reading and writing

6. Present good interpersonal skills and is able to work under pressure

7. Having Singapore primary and/or secondary education experience

Application Process

1. Qualified candidate will be contacted by email and receive interview invitation

2. Interview outcome will be released in 1-2 weeks by email.

Job Descriptions

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under the legal drinking age.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout theirexperience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Job Requirements

• No experience is ok as training is provided

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44 hours per week

Royal Ocean Marine, a reputable company in the maritime industry, is seeking a dedicated and experienced individual to join our client's team as a Vessel Catering Support Officer. In this role, you will be responsible for managing catering operations on board vessels to ensure the highest standards of quality, hygiene, and customer satisfaction. This is an exciting opportunity to join a dynamic and fast-paced team.

Responsibilities:

• Oversee and coordinate all aspects of vessel catering operations
• Plan and execute menu planning, food procurement, and inventory management
• Ensure compliance with food safety and hygiene standards
• Manage catering staff, including training and monitoring performance
• Collaborate with vendors and suppliers to ensure timely and cost-effective delivery of catering provisions
• Handle customer feedback and complaints promptly and effectively

• Pleasant Personality , Flexible, Committed, Helpful, Team Player & Fast Learner
• Professional Level / some work experience (prefer) , Training is provided
• Able to work during weekends (Once every few weeks / rotate)
• Ability to work fast paced environment , Self-Motivated, Independent

Chan Chee Meng

EA 07C3069

R1110620

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.

Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Main function: Service & Installation

• Responsible for providing technical service such as troubleshooting, installation, commission, maintenance and repairing of Company’s power system products and systems in order to ensure continuous function at the customer site and in compliance with quality and safety requirements.

Purpose of The Role:

• Install, maintain, commission, troubleshoot and repair of the Company’s power systems in order to ensure continuous function of the Company’s power systems at the customer site in compliance with quality and safety requirements.

The Role:

• Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.
• Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.
• Liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.
• Training of customers to use equipment and understand basic user functions.
• Cover calls-out rota to support customers with 24/7 Powercare cover and to work unsociable hours i.e. Night work and weekends as required.
• Promote the Company’s Power System maintenance contracts and Service wherever possible.

Key performance Indicators:

• Technical knowledge and experience brought in.
• Efficiency in carry out service activities.
• Number of commercial leads (improvement suggestions).
• On time service reports including timesheets.
• Compliancy with health and safety measures.
• Quality and accuracy of technical training and instructions given to customers and third parties.
• Number of first-time repairs.
• Customer Satisfaction.

Education, knowledge and working experience:

• Diploma or Degree in Power Electronics Engineering or Electrical Power Engineering or any related disciplines.
• 3 to 5 years of relevant experience within the power systems industry.
• Good knowledge of industrial power systems products/applications/solutions.
• Diagnostic and problem solving skills
• Good base knowledge of PC (J Bus / Profibus / Modbus and other communication media) and programming skills.
• Fluent in spoken and written English language.

Personal Characteristics:

• Good interpersonal and communication skills.
• Real team player.
• Strong attention to detail and accuracy/following strict procedures.
• Ability to effectively organize work functions.
• A high degree of initiative, flexibility and ability to work in a team.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Make an Impact by

• Design and develop Electrical systems for new and existing data centers, including but not limited with MV/LV power distribution, backup power, Earthing &lightning protection systems, Load balancing & distribution, lighting& emergency lighting , acoustic design , cable containment systems, T&C procedures.
• Select and procure electrical equipment, ensuring it meets safety standards and performance requirements.
• Perform calculations to determine power requirements, equipment capacities, and circuit loads.
• Critical Data Centre equipment design including EHT Transformer, Switchroom bay, Ring Main Unit, Transformers, Uninterrupted power supply, Batteries, Switchboard, Automatic/Statis transfer switch, Busduct, End Feed Unit, Tap Off Unit, Standby Power Generators, etc. Sequence of Operations, Control Systems, Fire Detection/Suppression systems, DRUPS, fire protection, plumbing and sanitary system.
• Collaborate with the core team to understand, develop and update the data centre mechanical designs, starting from basis of design (BOD), feasibility study, concept and detailed design development to issue for constructions (IFC) documents, for new data centre project buildouts and major infrastructure upgrades to all levels of testing and commissioning works.
• Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations and including all 'lessons learned' in relation to all equipment. Perform design and equipment submittal review for new Data Centers.
• Evaluate the design& construction and operation of mission-critical facilities and associated MEP components.
• Liaise with internal business units and external customers for technical requirement to translate into executable plan for implementation by consultant and/or contractor.
• To Participate and Review Data Center MEP Design and other necessary disciplines for new data center builds and data hall fitouts.
• Create data hall layout plans and perform test fits to validate server capacity plans and failover calculations.
• Evaluate facility processes and industry best practices to drive efficiencies and effectiveness in the Electrical Power line up.
• Perform technical design reviews and proposal for data centre first of kind systems and equipment.
• To continually find ways to collaborate and break new ground to enhance MEP design to meet future needs. Develop innovative solutions.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Support the DC Engineering FM team to become a Subject Matter Expert and understand how to overcome design limitations and risks.
• Interface with internal stakeholders to promote standards that maintain consistency and reliability in services delivered.
• Liaise and assist Operation team to identify/understand Electrical System issues and provide solutions.
• Review data centre commissioning scripts to ensure they accurately test all modes of operations. Witness key commissioning tests on site.
• Conduct site inspection and work with onsite field engineers, as well as provide engineering evaluations, mechanical systems audits, and start-up as needed.
• Continually maintain positive and collaborative working relations with partner teams, vendors, teammates, and internal customers.

Skills for Success

• Bachelor’s degree in Electrical Engineering or relevant discipline.
• Minimum 5 years of mission critical design experience and end to end Electrical design experience from Extra High Tension to Low Tension in AC and DC System in mission critical design, construction and operations.
• Knowledge of large-scale mission critical facility’s Electrical infrastructure systems.
• Experience with fast-track design/build projects and or multiple significant upgrade projects.
• Fundamental knowledge in Electrical Power load flow, Fault analysis and Protection in the Electrical Power System.
• Ability to incorporate Renewable Energy System to the Distribution Network and strong understanding of Electrical codes and standards.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to safety.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

• Able to speak English & Mandarin adequately
• Willing to work on alternate weekends & public holidays
• Customer interactions & satisfication
• Answering phone calls & assist with customer queries
• Helping with sales and marketing

Singapore Wake Park is the Nation's only Cable-Ski Park. 15 mins walk to Siglap MRT (Opens late June 2024)

1. Provide quick, responsive, high quality and consistent support and customer service via a 24/7 call centre environment.
2. Perform technical assistance over the phone.
3. Perform First Call Resolution.
4. Respond to queries over multiple channels (e.g phone, whatsapp chats and email).
5. Prompt users with relevant questions to determine nature of issue.
6. Escalate issue to management, Level 2 Support or 3rd party vendors for assistance when problem is complex and beyond Level 1 support within SLA.
7. Manage third party vendors for problem resolutions, ensuring timely closure for reported issues.
8. Follow up with users to ensure issue has been resolved.
9. Maintain ongoing communication within the team and keep all stakeholders aware of relevant, known issues as well as the steps being taken to resolve them.
10. Gather feedback from customers.
11. Keep track and document all issues and resolutions accordingly.
12. Submit Daily/ Weekly/ Monthly report to customers and/or management team.
13. Maintain all operations’ standards in relation to customer service and performance as set by the company.
14. Extraction of voice recording.
15. Ensure all calls are picked up within 3 rings.

Requirement:

• Must be Singaporean
• No criminal record (subject for security clearance)
• Preferred working experience in Call Centre and Helpdesk environment.
• Experienced with Microsoft Excel, Words and Powerpoint.
• Able to work 12 hours rotating shift and cover OT if necessary.
• Able to multitask between multiple projects.
• Willing to learn, able to work well in a team and be a team player.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc

The Team:

The Asia Pacific Customer Success Delivery Team, part of the Customer Success Organization, is chartered with driving consumption, adoption, and customer satisfaction, ultimately helping our customers realize maximum business value from their investment in the ServiceNow platform.

The Role:

As Vice President of Customer Success Delivery – Asia Pacific, you will define and execute the full Customer Success strategic vision across all Asia Pacific and be responsible for leading an organization of Customer Success Managers, Success Architects, Platform Architects, and partnership with Support Account Management.  You play a pivotal role in ensuring our customers' success by ensuring that ServiceNow delivers exceptional customer experiences, fosters long-term relationships, and accelerates value realization across our customer base. You will collaborate closely with cross-functional teams, including sales, product management, customer support, value management, strategic customer programs, and engineering, to ensure the seamless adoption and ongoing satisfaction of our customers.

This is a strategic leadership position that requires a strong understanding of—and experience in—Customer Success in the software industry and demonstrated ability as a leader who can be a trusted advisor to key internal Executive stakeholders as well as with C-level client executives, including the world’s largest enterprises. The ability to build and manage high-performing teams in a fast-paced environment is also critical.

Responsibilities:

Strategy and Leadership:

• Develop and execute a comprehensive regional strategy for customer success and value acceleration, aligned with the organization’s vision and objectives.
• Responsible for the talent acquisition of Customer Success resources regionally, aligning to organizational shape goals as well as the creation, planning, and support of talent management.
• Build a high performance, diverse team including all aspects of employee performance management, such as hiring, career development, performance reviews, individual development plans, guidance, and mentoring.
• Foster a customer-centric culture within the organization, emphasizing the importance of customer satisfaction, retention, and advocacy.

Customer Success and Engagement:

• Define and implement best practices for customer success, including onboarding, adoption, training, and ongoing support to ensure customers derive maximum value from our solutions.
• Accountable for defining and delivering operational excellence and delivering results against KPIs (e.g., technical health, product adoption, NPS, Impact ACV targets, Customer Success/Impact renewal) for success resources regionally. These KPIs have a material impact to overall company ACV growth.
• Drive proactive customer engagement initiatives, such as business reviews, executive sponsorships, and customer advisory boards, to strengthen relationships and identify opportunities for growth.

Value Acceleration and Solution Delivery:

• Collaborate closely with sales and product management teams to ensure seamless solution delivery, including scoping, implementation, customization, and integration of our solutions.
• Ensure execution of the Customer Success Strategy, optimizing the delivery of Customer Success KPIs, Quality Assurance, and the profitable delivery of customer engagements
• Drive value realization initiatives, working closely with customers to understand their business objectives and align our solutions to deliver tangible outcomes.
• Own the post sales executive customer relationships for Customer Success, including resolution of escalations.

Cross-functional Collaboration: 

• Collaborate with sales teams to drive revenue growth by identifying expansion opportunities within the existing customer base and ensuring high renewal rates.
• Collaborate with Services Sellers to convert legacy customer success packages to new Customer Success offerings.
• Develop relationships with internal cross-functional leaders, including the Customer Outcomes (consulting services or partner) GEO leaders, ServiceNow Impact business unit and ServiceNow product and support organizations, where alignment on strategy and delivery is a must.
• Work closely with marketing teams to develop customer advocacy programs, case studies, and success stories to showcase the value we deliver.

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Role: KYC Developer and Infra Support

Job Requisition Number: JR36519, JR36521, JR36522, JR36523, JR36524, JR36526, JR36527

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Job Objectives

To work as part of KYC infra team and provide support to AML KYC projects/upgrade for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of AML KYC system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards

• Coordinate with Technical Delivery Manager to plan technical deliverables and schedule, perform environment setup, involve in solution design and development works to meet project requirements

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Implement project change request and in accordance with deployment schedule

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

Key Requirements

Must Have

• Between 5 to 9 years of IT, development and infra/env related setup experiences, preferably familiar with SDM process

• At least 5 years of experience / knowledge in Red Hat Linux, Unix Shell Scripting, Java, Jboss/WebLogic/Tomcat and Oracle PL/SQL

• At least 5 years of experience in Application Environment setup and/or System Interfaces setup i.e. Connect Direct, SFTP, IBM MQ, SSH/SSL setup and/or renewal, Oracle Data Guard, Oracle Wallet, Firewall

• At least 4 years of experience of coordination with cross technical teams

• At least 3 years of experience in Oracle Database and Control-M

• At least 3 years of experience in DevOps CI-CD process and setup i.e. Jenkin, BitBucket, Artifactory, SonarQube, Veracode, AppScan, includes

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English Good to Have

• Experience in Confluence, BMC Remedy. JIRA, Aldon

• Has prior experiences working with infra setup

• Has prior experiences in Server and Data migration

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Confluence, BMC Remedy. JIRA, Aldon

• Has prior experiences working with infra setup

• Has prior experiences in Server and Data migration

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Report directly to the Duty Manager, the Guest Service Agent is directly responsible for the day-to-day operations of the reception whilst on duty. 
• The Guest Service Agent is also to ensure that guests and visitors are made to feel comfortable and welcome “at home” on arriving and departing the Hotel.
• Responsible for the supervision of driveway and daily operation and to ensure a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail, and messages).
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
• Provide general information to customers and guests in a good and helpful manner.
• Identify ways of increasing the Hotel’s overall profitability within the section.
• Know how to explain the hotel and network pricing policy to guests.
• Know how to present the sales pitch for the various network products and hotel services.
• Systematically offer the hotel’s services to guests upon their arrival.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

Responsibilities:

• l Develop and execute marketing strategies based on Web3 technology to promote bank credit cards and collaboration models related to cryptocurrencies.
• l Responsible for marketing and promotional activities for bank credit card products, including but not limited to online advertising, social media, event planning, etc.
• l Research and understand market trends and competitors, propose innovative marketing strategies to increase brand exposure and market share.
• l Collaborate closely with business development, product, and technical teams to integrate marketing activities with product features, meeting user and market demands.
• l Monitor and analyze market data and user feedback, adjust and optimize marketing strategies in a timely manner to enhance marketing effectiveness and user satisfaction.

Requirements:

• l Marketing/Business experience in financial institutions and cryptocurrency/Web3 companies, over 3 years.
• l Strong teamwork and communication skills, able to collaborate effectively with multiple departments to implement marketing activities.
• l Experience in cryptocurrency credit cards/debit cards, stablecoins, payment business, or fiat business preferred.
• l Proficient in English and Mandarin with strong communication skills and writing skills to effectively liaise with client base, stakeholders and counterparts across different regions. Mandarin proficiency is essential to engage our Mandarin-speaking clients and partners in key markets.