Total 1,052 Customer Service job vacancies in tanjong pagar

Job Description

• Overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the General Manager / Executive Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the General Manager / Executive Chef immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.

• Monday - Friday: 8.30AM - 6PM
• Working Location: Pioneer

Our client is a well-established Manufacturer of Hardware.

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicate relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to customer complaints and provide after-sales support
• Store and sort financial and non-financial data in electronic form and present reports
• Process orders accurately and on time
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress
• Identify shortcomings and propose improvements

Requirements:

• Experience as a sales coordinator or in administrative positions is a plus.
• Knowledge of general hardware products such as bolts, nuts, washers, etc. is an added advantage.
• Good computer skills (MS Office).

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Teaching English or Maths or Sciences subjects at the Secondary school level
• Lesson planning, delivery and marking of assignments

Requirements:

• Fresh Graduates are welcome to apply
• Passionate about teaching and able to engage and motivate students
• Familiar with MOE Syllabus
• Strong communication and interpersonal skills

Candidates must be able to work on weekends.

Location: We are located at United House (4 mins walk from Dhoby Ghaut MRT)

Job Description

Provide training, installation, troubleshooting, repairs, testing and maintenance of field devices professionally, delivering service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:

• Build / Assemble mechanical / electronic components according to requirements.
• Inspect machines and run diagnostic tests to uncover potential technical or functionality issues, and determine appropriate solutions.
• Perform repairs and/or maintenance on machinery, equipment and systems for maximum reliability.
• Provide consultation on correct maintenance and preventive measures to clients.
• Manage on site deployment / installation, testing, troubleshooting, maintenance and repairs.
• Provide service and customer support during site visits.
• Preparation of service reports and records.
• Work closely with team members in customer supp ort, field test, deployment and arrange the service/deployment schedule.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

(CENTRAL REGION)

Academic Head (Math and/or Science)

Reporting to: Business Owners

Position Summary

• To plan, lead, organise and oversee the teaching and classroom delivery to achieve desired learning outcomes, and organise corporate activities that contribute to the success of the organization and increase customer engagement.

• To set the framework for the centre’s curriculum and pedagogy, ensuring that it is in alignment with MOE guidelines, the centre’s values to create an enriching and effective learning experience for Learning Point students.

Roles and Responsibility

1. To monitor and ensure lessons are delivered according to expected standards and desired outcomes through

• regular class observations

• regular trainings or workshops conducted for teachers and associate teachers (Eg. Value-added marking workshops, classroom management, parents management etc)

2. To maintain close communications with parents through

• meet parents meetings

• workshops for parents

• other written correspondence, eg. newsletters

3. To conduct regular review sessions with staff team to appraise and feedback on work performance and approval of leave teachers

4. To provide leadership to lead curriculum innovation, curriculum planning, curriculum design and research

5. To stay current with curricular trends and changes in Singapore and to ensure changes in MOE guidelines are integrated promptly into the centre’s curriculum

6. To plan, research and create innovative programme/materials that are in alignment with MOE guidelines and create an enriching experience for the centre’s students

7. Collaborate with the marketing manager to provide contents to develop marketing materials to promote a strong and unique branding of the centre’s programme

8. To actively scan the internal and external environments to identify potential problems and opportunities which can be addressed or capitalised to maximise the students’ learning experiences

9. To shape a culture of high competence, commitment and connectivity

10. Any other duties may be assigned from time to time

Job Requirements

- Minimum 3 years managing a team of teachers

- Minimum 5 years teaching

- Able to work 4 weekdays and 1 weekend (Tuesday – Saturday)

- Able to work on selected weekday nights (2 weekdays 10am – 7pm, 2 weeknights 12.30pm – 9.30pm)

- Able to travel

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• Min 1 year experience in Customer Service / Call Centre
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to [email protected]

Consultant : Daniel Lee / EA Personnel No : R1989151

Our client a leading Automotive company seeking for Customer Service Officer / Front Office Assistant.

Requirements:

• Min GCE O levels / ITE
• At least 2 years of customer service, front office or receptionist experience.
• Pleasant disposition, customer oriented with good communication skill.
• Well organized, independent and approachable.
• Responsible, proactive and patience.

Others:

• Office hours ( 5 day work week including weekend on a rotation schedule)
• Working hours 10am to 7pm
• Located Central-West
• Salary up to $3,200 (Depending on experience.

Interested applicants to email updated resume to [email protected]

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT .

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Provide video and audio-conferencing system support to end users

• Manage incidents and requests from customers.

Job Requirements

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile/smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Communicate and attend to site customer’s request.

• Communicate well with internal stakeholders to ensure customer satisfaction.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Possess valid class 3C driving license ( drive Van )

• Possess customer service mind-set

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

• Able to work on one’s own

• Willing to take on jobs outside normal working hours

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Job responsibilities

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs
• Generate regular CSAT reports and perform detailed analysis to identify trends, patterns, and areas for improvement.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments as per the framework across set product attributes on Advertisement products
• Conduct thorough analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards and ensure measurable and trackable coaching mechanisms
• Gather insights from internal and external teams, and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications

• Bachelor’s Degree with a minimum of 4 years' of relevant experience, preferably from a tech customer support vendor program.
• Analytical experience solving problems using data and providing actionable business insights
• Proficient in data analytics tool such as MS Excel
• Knowledge in visualization tools (e.g. Tableau/Power BI)
• Experience in resolving and communicating issues with both technical and non-technical audiences
• Excellent oral and written communication skills
• Domain knowledge in Advertisement tech/digital technology is a plus

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• Min 1 year experience in Customer Service / Call Centre
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to [email protected]

Consultant : Daniel Lee / EA Personnel No : R1989151

Descriptions:

• Answering customers enquiries, feedback, complaints and warranty claim via hotline & emails
• Provide technical support for resolution of customer problems, incidents, issues, request and queries
• Escalate issue and follow up
• Data entry all cases into system accurately and timely
• Respond to customer email timely
• Apply to procedure, process and meet KPI

Requirements:

• Min GCE ‘N’ level / Nitec / 'O' level / Diploma
• 1-2 years of customer service experiences
• PC literate
• Good communication skills.

Tempserv Pte Ltd
EA License No: 06C3745
Consultant: Ivy Ng / EA Personnel No: R1102590

• 5.5 working days (Mon-Fri 8.30am - 5.30pm; Sat 8.30am-12pm)
• Office location at Boon Lay
• $800 Transport Allowance (Own Transport / Vehicle)
• Bonus Benefit
• MNC

Responsibilities

• Leading and managing the service department, ensuring efficient service delivery and customer satisfaction.
• Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions.
• Developing and implementing service strategies to enhance customer experience and meet service objectives.
• Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions.
• Hiring, training and mentoring service staff, fostering a high-performance culture and promoting professional development.
• Acting as a point of escalation for complex customer issues, demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner.
• Fostering a customer-centric culture within the service team, emphasising empathy, professionalism and effective problem-solving.
• Lead and manage the service department, including staffing, training and performance management of service personnel.
• Establish and oversee premium service standards and procedures to ensure consistent and efficient service delivery.
• Monitor and evaluate the service team’s performance, providing regular feedback, coaching and recognition to drive individual and team excellence.
• Ensure timely and accurate completion of service requests, work orders and documentation, maintaining high attention to detail and quality.
• Monitor and analyse service metrics, such as response time, resolution rate and customer satisfaction and take proactive measures to drive continuous improvement.
• Collaborate with other departments to develop and implement strategies to improve customer satisfaction, increase service efficiency and achieve business objectives.
• Prepare and present regular reports to senior management on service performance, key metrics and improvement initiatives.
• Proactively identify opportunities for service improvement, recommending and implementing process enhancements, tools or technologies.
• Stay updated on industry trends, best practices and emerging technologies in the service field, continuously seeking opportunities to enhance knowledge and skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Ding Xin Er
EA Personnel Reg No: R22106669

(CENTRAL REGION) - Robinson Road

We are seeking an assistant manager / manager who is driven and passionate about delivering exceptional service and value to our valued clients.

The ideal candidate must have a strong background in Trust with people management experience and possess a growth mindset.

Key Responsibilities:

• Manage a portfolio of trust accounts, ensuring compliance with the terms of the trust documents, legal requirements, and fiduciary duties
• Manage and oversee the day-to-day administration of trust accounts, including but not limited to opening new bank or brokerage accounts, distribution to beneficiaries, fund transfer, and investment management
• Carry out periodic reviews of assigned trust portfolios to ensure proper administration and identify potential risks
• Maintaining accurate and updated trust records
• Create Viewpoint Master files, set up and uploaded all trust documents into ViewPoint and maintenance of all necessary principal records and trust files
• Acts as a primary point of contact for trust clients and ensures transparency in trust administration by providing high-quality customer service to clients, building strong relationships, and addressing their inquiries
• Ability to draft and review trustee minutes, resolutions, or any trust related documents
• Work closely with other departments to coordinate services for clients
• Collaborate with professional advisors, investment managers and banks in the management of the assets of the trusts and foundations
• To assist the head of department in mentoring and guiding the junior trust administrators

Qualifications Requirements:

• Bachelor's degree in business administration, law, finance, accounting, or relevant field
• 3 to 6 years of experience in Trust Administration or relevant; candidates with solid relevant experience will be considered for a manager position
• Proven experience in an assistant managerial role or managerial role
• Solid understanding of relevant trust laws and regulations related to trusts, estate planning, taxation, and fiduciary responsibilities
• Strong analytical skills, attention to detail, and problem-solving abilities
• Excellent communication skills, both written and verbal
• Ability to work in a discreet and utmost confidentiality with high ethical standards to protect clients' data
• STEP qualification will be an added advantage

Other Information:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development
• Hybrid working arrangement for confirmed staff

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description & Requirements

• Dry Cleaning company is looking for committed customer service specialist to help us provide the best in market customer service experience. You should be independent, organized, friendly and proactive in counter service position.

Roles & Responsibilities:

1. 5.5 working days, weekend and PH not working.
2. Carry out daily shop operation and duties.
3. Manage and ensure the cleanliness, opening and closing of shop
4. Respond to customer queries, follow the job process as stated in the laundry procedures.
5. Ensure all payments received are accurate and tally with the daily sale reports.
6. Register new customer & update customer database.

Skills:

1. Basic knowledge of garment material and laundry cleaning process
2. Good command of English in both verbal and written communication
3. Confident with a pleasant disposition and well-groomed
4. A friendly personality and meticulous working attitude
5. Able to work independently.
6. Retail or admin experience preferred.

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

Our client is a reputable company and is looking for a talent who is keen and willing to be stationed overseas in Papua New Guinea for a period of three years.

What is covered?

• Flight ticket, VISA, accommodation, food, and tax will be wholly taken care of by the company.
• You will be allowed to go back to your home country once (28days AL) or twice a year (14days AL each) upon 1 year completion of service.

You will be in charge of:

• Servicing heavy mining and construction equipment.
• Supervision of staff, providing quotes to customers, communicating the plan to the customer and staff, scheduling maintenance, and ensuring the
  smooth operation of the business.

Other responsibilities

• Improve service department processes to optimize customer satisfaction and return on investment (ROI – the ratio of profit or money earned over the total cost of investment, including time, labor, parts etc.)
• Ensuring equipment for delivery to customers, for display or demonstration is set up and properly organized.
• Collaborate with the parts department or the parts department manager to order parts needed to complete service.
• Communicating with customers, and other internal departments to obtain details of work to be carried out, location, and time frames.
• Perform quality control and ensure service tickets (orders from customers for repairs or service on equipment) are delegated to the right team member based on skill level and equipment knowledge.
• Preparing the work order, clearly outlining the service problem in sufficient detail so that the Mechanical Technician may carry out the repair accurately and completely to the customer's satisfaction with a minimum of questions.
• Perform basic diagnosis of mining and construction equipment.
• Keeping a log of work orders, ensuring that the work orders are routed to the correct departments and are promptly and correctly closed for billing.
• Verifying, approving, and closing work orders and forwarding to the Administration.
• Completing all functions pertaining to the processing of warranty promptly.
• Prepares and administers an annual operating budget for the service department.
• Develop and implement strategies to increase sales and profitability of the service department
• Assists in the collection of past-due accounts.
• Purchase, Sales, and Logistics Coordination
• Grow service department sales while controlling expenses
• Hires, trains, motivates, counsels, and monitors the performance of all service department staff
• Ensuring health and safety standards are maintained.

Requirement

• Degree or Certificate in the related field.
• Minimum of 5 years experience as a Service Manager in the Mining Machinery industry preferably from well-known in the industry such as Komatsu, Caterpillar, Hitachi, and XCMG.
• Ability to communicate well in writing and speaking in English.
• In-depth understanding of Heavy Machinery Functions and Parts
• Proficient in using Microsoft Office Applications.
• Experience evaluating business performance and providing effective and accurate reports
• Product knowledge of heavy equipment used in mining and construction as well as truck and transport equipment.
• Strong time management and staff training skills
• Strong negotiation and customer service skills
• Can work with minimum supervision
• Ability to analyze sales data and forecast demand
• Strong leadership and team management skills
• Ability to prioritize tasks and work under pressure in a fast-paced environment
• Driving skills is a must

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Peh Hui Xian (Mich)
EA Personnel Reg No: R24120511

Job description

• Performs daily walk through of the multi-functional space, conference rooms and general office area and ensure set up for use/occupancy according to checklist
• Ensure reception area are well maintained
• Performing day to day administrative tasks such as printing, scanning, filling of document
• Manage and update space reservations in calendar system
• Answer incoming calls and updating of space booking status
• Track and follow up on activities and simple introduction of event space to walk–in clients
• Provides coverage for the front desk and fulfil receptionist role
• Assist in preparing quotations and invoices when required
• Assist in updating booking system, website and social media with relevant information
• Other ad–hoc duties as and when required by the management

Requirements:

• Highly motivated, good working attitude, good customer service and sense of responsibilities
• Positive mind–set and a solution focused approach
• Able to work independently with minimum supervision
• Able to converse fluently in English & Mandarin

Skills:

• Possess excellent communication skills
• Proficient in Microsoft Words, Excel, Outlook & PowerPoint
• Proficient in social media platforms (eg. Facebook, Instagram, Wechat, TikTok etc)
• Experience in updating system, website and social media will an added advantage

Education:

• At least a Diploma (Preferred)

Experience:

• Admin & customer service: 2 years (Preferred)

Job Type: Full-time

Schedule: Monday to Friday

Pay: $2,300.00 - $2,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Professional development

(CENTRAL REGION) - Robinson Road

We are seeking an assistant manager / manager who is driven and passionate about delivering exceptional service and value to our valued clients.

The ideal candidate must have a strong background in Trust with people management experience and possess a growth mindset.

Key Responsibilities:

• Manage a portfolio of trust accounts, ensuring compliance with the terms of the trust documents, legal requirements, and fiduciary duties
• Manage and oversee the day-to-day administration of trust accounts, including but not limited to opening new bank or brokerage accounts, distribution to beneficiaries, fund transfer, and investment management
• Carry out periodic reviews of assigned trust portfolios to ensure proper administration and identify potential risks
• Maintaining accurate and updated trust records
• Create Viewpoint Master files, set up and uploaded all trust documents into ViewPoint and maintenance of all necessary principal records and trust files
• Acts as a primary point of contact for trust clients and ensures transparency in trust administration by providing high-quality customer service to clients, building strong relationships, and addressing their inquiries
• Ability to draft and review trustee minutes, resolutions, or any trust related documents
• Work closely with other departments to coordinate services for clients
• Collaborate with professional advisors, investment managers and banks in the management of the assets of the trusts and foundations
• To assist the head of department in mentoring and guiding the junior trust administrators

Qualifications Requirements:

• Bachelor's degree in business administration, law, finance, accounting, or relevant field
• 3 to 6 years of experience in Trust Administration or relevant; candidates with solid relevant experience will be considered for a manager position
• Proven experience in an assistant managerial role or managerial role
• Solid understanding of relevant trust laws and regulations related to trusts, estate planning, taxation, and fiduciary responsibilities
• Strong analytical skills, attention to detail, and problem-solving abilities
• Excellent communication skills, both written and verbal
• Ability to work in a discreet and utmost confidentiality with high ethical standards to protect clients' data
• STEP qualification will be an added advantage

Other Information:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development
• Hybrid working arrangement for confirmed staff

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• No experience needed (Training provided)
• Candidates from Hotel / Hospitality / Retail industry preferred. Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Working Hours: 5 days work week (3 weekdays + 2 weekends)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L979YVW6 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

• Support implementation of new systems and system changes.
• Manage IT assets and IT systems in terms of supporting, troubleshooting and administration.
• Ensure new PCs are set up in accordance with Company’s policies.
• Support in Cybersecurity matters e.g. PC hardening.
• Work with different stakeholders including internal and external parties e.g. equipment suppliers for IT systems’ hardware and software matters.
• Involve in Disaster Recovery Exercises for various systems.
• Perform other related duties as assigned by management.
• Implement changes to systems after office hours including Sundays (when required).

Requirements

• Minimum Diploma in Computer Science/Engineering, Information Technology or related fields.
• Minimum of 2 years of hands-on experience in IT system support role.
• Proficient in Microsoft Office 365 and computer knowledge.
• Knowledge in AWS cloud, network setup and programming language will be an advantage.
• Possess good attitude, time management, and coordination skills, as well as strong communication and interpersonal skills and ability to learn new/latest technologies
• Able to work well independently or in a team environment.

Tempserv Pte Ltd

License No: 06C3745

Ivy Ng Siew Hoon I EA Reg. No : R1102590

Responsibilities:

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

Requirement:

• Min O level / ITE / Diploma in any discipline
• 1 year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills

Tempserv Pte Ltd

EA License No: 06C3745

Consultant: Ivy Ng / EA Personnel No: R1102590