Total 7,473 Customer Service job vacancies

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support II team member in Corporate Sector, Enterprise Technology, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Given the critical role JPMC plays in the world economy, Business Resiliency remains a key area of focus for the firm. Enterprise Technology (ET) Business Resiliency (Incident/Crisis) Management (ETCM) is responsible for providing dedicated support to the eight sub-LOB(s) within ET (inclusive of assets not limited to employees, process, and functions) so that it can swiftly adapt and respond to a disruptive event be that local, regional, or global in order to maintain our owned Essential Services whilst safeguarding people, assets and the reputation of JPMC. You'll be responsible for stakeholder communication and client relationship management. You'll use your critical thinking skills to establish the team's functional goals and set priorities and objectives that align with our overall strategy. You'll coach, manage and mentor people, both in-house and in working collaboration with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. Global network.

Job responsibilities

• Assess events for disruption to Enterprise Technology (employees, processes, and functions), subsequent stakeholder communications and escalation where required

• Collaboration across Enterprise Technology Sub Lines of Business to gather feedback on impacts of disruptions that require invocation of the Crisis Management Process

• Support execution of the Firmwide Business Resiliency policies and standards, partnering with stakeholders and Firmwide resiliency teams

• Support the annual Resiliency testing schedule across a number of exercises - Common Invocation Point, REPAVE and Modern Isolation Tests”

• Participate in the centralized Firmwide Simulation Utility (FSU) which demonstrates End-to-End resilience of plans which support the recovery of Essential Services, against impact tolerances.

Required qualifications, capabilities, and skills

• BS/BA degree in related disciplines

• Minimum 3 years of experience in business resiliency, crisis management, operational risk or global security/intelligence function

• Experience in making data driven analytical judgements that support the end-to-end Business Resiliency Incident / Crisis lifecycle

• Demonstrated experience working closely with, and across, multiple teams in a global organization; ability to build relationships both from a customer and technical point of view

• Ability to carry out complex tasks under time pressure, while maintaining a high level of attention to detail and accurate work

• Analytical thinking- thinking through problem in a systematic way

• Initiative - self-motivated, able to realise the need for change and seek feasible solutions culminating in process grounded recommendations

• Proven ability to communicate effectively, both written and orally, to ensure effective communications, whilst remaining conscious of the audience tailoring messaging to maximize impact

• Self-starter and independent execution

• Timely escalation of critical and/or complex issues as required

Preferred qualifications, capabilities, and skills

• In date Certificate of BCI (CBCI) Examination

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=ad5521b787cc94cf19aff412a3cb402e

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Assist the Senior School’s Music team with a wide-ranging curriculum, extracurriculars, and an active schedule of performances.
• Accompany various groups and take charge of creating performance chances for Senior School students.
• Arrange and sequence music for diverse ensembles, fostering a welcoming atmosphere where students are motivated to explore, perform, and support each other.
• Coordinate and promote the yearly "Battle of the Bands" alongside the Music Department and lead select agreed-upon music activities outside regular classes.

Requirements:

• Diploma in Music/Arts or equivalent.
• At least 2 years of experience in supporting music learning, with a focus on piano.
• Strong piano skills with good ensemble and arranging skills.
• Capable of adapting to diverse student age groups and various teaching approaches.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Job:

• Handle incoming phone calls
• Fast typing speed
• Handle other ad- hoc duties when assigned

The Requirements:

• MIN GCE O Level with good communication skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

SERI is a world-class ophthalmic research centre. Researchers continuously produce high-impact results that have received widespread international recognition. The SERI AIDH group is one of the world-leading AI medical research groups in ophthalmology, consisting of clinical, technical, and commercial experts. We focus on developing AI to transform medicine and improve patient journey. The outcomes of our research include multiple innovative and translational technologies which can be brought to future clinical care.

The Senior Research Fellow will join the SERI AIDH Group for a six-month period. This role involves designing advanced AI algorithms for analyzing fundus photos, Optical Coherence Tomography (OCT), and OCT Angiography (OCTA) to detect retinal diseases and implementing these algorithms in real-world clinical settings.

Responsibilities

• Design and develop AI algorithms for analyzing fundus photos, OCT, and OCTA images to detect retinal diseases. Ensure algorithms are robust, accurate, and clinically relevant
• Collaborate with clinical and technical teams to validate and refine AI models based on real-world data and feedback
• Implement AI algorithms in real-world clinical settings, ensuring seamless integration with existing systems
• Oversee data collection, annotation, and preprocessing to ensure high-quality input for AI models. Manage large datasets, ensuring data integrity, security, and compliance with regulatory standards
• Prepare and submit a first-author paper to a high-impact journal
• Ensure research findings are well-documented, reproducible, and meet high academic standards
• Mentor junior researchers and contribute to a collaborative research environment
• Drive collaborations with international academic institutions and industry partners

Requirements

• Minimum a PhD in bioengineering, computer science, or a related field
• Relevant Experience of at least 8-year experience in research with a proven track record in AI algorithm design, especially in the healthcare domain
• Significant experience in analyzing medical images, particularly fundus photos, OCT, and OCTA
• Demonstrated ability to publish high-impact research papers.
• Technical Skills: Proficiency in AI and machine learning frameworks (e.g., TensorFlow, PyTorch)
• Strong programming skills in languages such as Python, R, and MATLAB
• Experience with image processing and computer vision techniques
• Knowledge of clinical workflows and the ability to translate AI models into practical clinical applications
• Experience with data management and regulatory compliance in healthcare research
• Strong organizational and project management skills
• Excellent presentation and interpersonal abilities
• Ability to work independently and lead a team
• Strong analytical problem-solving skills
• Creativity and resourcefulness

Principal / Centre Leader (With DPL / Childcare / Islandwide location / Up to $5000]

• 5 days
• Islandwide location (arrange nearby your house
• $4000 - $5000 depend on experience

Requirements:

• At least Diploma in Pre-school LEADERSHIP (DPL)

Responsibilities:

• Responsible for the strategic direction and overall management of the preschool
• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Oversee curriculum planning and professional matters
• Mentor teachers in all areas to facilitate collaborative approaches to learning, teaching and evaluation so as to improve overall performance standards and competencies
• Set the direction for parent partnership, community engagement and talent management
• Manage relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately
• Management and optimisation of centre resources Implementation of specific centre programs, initiatives and events
• Handle centre administrative matters and enrolment
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies
• Prepare budget and control budget expenditures

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

IT Resourcing & Commercials

The successful applicant will be part of the team in Technology Business Management (TBM) Unit. The applicant is responsible for supporting vendor management and procurement processes. This position supports the Technology Group (TG) in its day-to-day management, vendor relations, and strategic procurement activities, while maintaining alignment with organisational goals and ensuring compliance with procurement standards.

Key Responsibilities

· IT Management Support

o Vendor and WOG Engagement: Assist in facilitating engagement between TG and external vendors, as well as Whole-of-Government (WOG) entities, to ensure collaboration and alignment with key initiatives.

o Event and Initiative Management: Coordinate and provide logistical support for TG-hosted events and industry initiatives, ensuring effective execution.

o Office Space and Planning: Contribute to the planning and management of TG office space, ensuring optimal usage for team members and operational requirements.

o Executive Support: Provide administrative support to TG leadership, including scheduling meetings, managing travel logistics, and preparing materials for executive presentations and initiatives.

· IT Resourcing & Commercials

o Vendor Performance and Spend Analysis: Assist in tracking and analysing the performance of TG vendors, ensuring alignment with service level agreements (SLAs) and budgetary constraints.

o Augmented Resource Planning: Support TG’s augmented resource planning by helping with workforce forecasting, allocation, and budgeting to meet project and operational demands.

o Strategic Vendor Partnerships: Contribute to the management of strategic vendor relationships, focusing on dependency management and optimising partnerships to meet TG objectives.

o Procurement and Contract Management: Assist in the management of procurement documentation (AORs, PRs, POs, Contracts), ensuring compliance with organisational standards. Help maintain the central contract repository.

o Demand Aggregation and Bulk Procurement: Support the execution of demand aggregation and bulk procurement processes, ensuring cost-effective purchasing and efficient resource allocation across the TG.

What we are looking for

Requirements:

• 3-5 years of experience in IT operations, vendor management, or procurement.

• Strong understanding of vendor management, resourcing, and procurement processes.

• Familiarity with procurement documentation standards, contract management, and demand aggregation.

• Experience in managing vendor relationships and analysing performance metrics.

• Excellent organisational, communication, and analytical skills.

• Ability to manage multiple tasks and support cross-functional teams in a fast-paced environment.

Key Skills:

• Vendor Performance Management

• IT Resourcing and Workforce Planning

• Procurement and Contract Management

• Event and Initiative Management

• Analytical and Financial Reporting Skills

• Stakeholder and Vendor Engagement

Primary Responsibilities:

• Provide professional, courteous, and efficient level of service to all internal and external guests in line with the Standard Operating Procedures.
• Ensuring a high level of liaison is maintained between front office and all other departments within the hotel.
• GSTL must always project a professional, business-like appearance by adhering to the uniform and personal hygiene guidelines. Portrays as a role model, assisting Assistant Guest Relations Manager to train and drive the culture of the team along with the Company’s Core Values.
• Allocating the room assignment, reviewing of arrival, VIP’s, amenities, and special requests.
• Coordinate and communicate with relevant departments to ensure all preference and special request are met.
• To provide supervision, direction, and management of room’s inventory for the Front Office with the objective of ensuring room types of preferences and accommodation is made available upon guest arrival.
• Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a point of difference from the service provided anywhere else within the Serviced Suites.
• A competent working knowledge of the property management systems (PMS) and Standard operating process are required in performing Front Office tasks, processes, and systems such as registration, cashiering and room assignment while adhere to all company credit policies to ensure that all revenue expected will be received.
• Coordinate rooms related site inspections required by Sales. Monitors the ‘Manual Hold’ and ‘Work Order’ rooms.
• Presence in the guest area during high traffic times to assist the front office employees and to ensure smooth operations.
• To handle guest complains and feedback, and action on necessary steps for service recovery.
• Ensure that DM log is accurately updated.
• To monitor daily and monthly enrollment DISCOVERY Loyalty Program, guest benefits, points submission (if required)
• To check and verify Guest Service Ambassador cashiering and due out at end of every shift in accordance to set forth guidelines and ensure all cash floats are intact.
• Necessary reports must be completed and signed.
• To monitor due out rooms for the day (Departure Report by time) and ensure is cleared by end of the shift.
• Work closely with the Housekeeping Team to ensure discrepancies are identified.
• Train and develop team to the highest possible extend.
• Ensures that trainings are provided for technical, hospitality, communication, management, and organizational skills.
• Assist in orientation and training of new hires.
• To undertake any other tasks and assignments assigned by the Assistant Guest Relations Manager and Operations Manager.
• Ensure efficiency and the maintenance of operational readiness of equipment and supplies.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay experience.
• To continuously strive and monitor Front Office objectives such as TripAdvisor and TrustYou.
• Process Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast operations.
• Preforming of office duties such as associate work schedules and timesheets and monthly reports.

Other Responsibilities:

• Ensure that all Key Policies of are enforced and adhered to.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook.
• To perform other duties assigned by the Management from time to time.
• Attend Workplace Safety and Health meeting as deemed suitable by the management

• Prepare and rehearse for live performances, ensuring high-quality delivery of artistic content
• Perform ing live shows.
• Interacting and engaging with the audiences
• Collaborate with fellow artists, musicians, and production staff to coordinate performances and ensure smooth execution.
• Adhere to safety regulations and protocols during rehearsals and live shows to maintain a safe environment for performers and audience members.
• Assist stage producers and managers with developing and refining performances

As Reefer Care Manager, you are responsible for overall end-to-end operational delivery of PIL reefer service to ensure safe, reliable and efficient carriage of reefer cargo.

Job Responsibilities:

• Develop and implement end-to-end reefer handling process
• Coordinate with commercial, trade, operations, equipment, claims and other related shareholders to ensure reliability of reefer product
• Reefer monitoring on land and vessel, including special commodity hyper-care, CA, CT, pharma, etc.
• Resolve reefer malfunction and other exceptions, incl. manage 24/7 emergency technical hotline for reefer malfunction
• Manage outsourced reefer service partners (long term to migrate to SSC)
• Manage reefer ship kit and accessories deployment
• Technical support to commercial, claims, trades, etc.
• Support the monitoring of reefer related cost in the network
• Manage reefer care team (Shared Services Centre)
• Lead stakeholders in reefer handling process

Job Requisitions:

• Tertiary education in science, engineering preferable.
• Preferably with at least 10 years’ experience in reefer equipment operations, maintenance, engineering and post-harvest cargo handling.
• Expert in reefer handling process like:Reefer container preparation, CA, CT, Pharma, etc.
  Reefer monitoring, on land and on board
  Reefer machinery operations
  Reefer data analysis
  
• End-to-end shipping and intermodal operations
• Telematics technologies and application
• Post-harvest cargo knowledge

Our client, a luxury Jewelry company, is looking to hire two Retail Support Assistants to strengthen our backend operations. The ideal candidates will be responsible for various administrative tasks and quality control functions. Key responsibilities include:

• Performing administrative duties related to logistics, inventory management, and arrangement of diamonds.
• Updating and maintaining Excel spreadsheets.
• Carrying out ad hoc assignments as directed by the team leader.
• Executing general office duties to support day-to-day operations.
• Handling laser engraving tasks, with training provided by us.
• Assisting in-store operations, including client servicing for repairs and collections.
• Conducting quality checks on jewelry to ensure proper setting and polishing.
• Inspecting diamond melees for quality assurance.

Key Attributes Required:

1. Attention to Detail: The candidate must demonstrate meticulousness and strong observational skills to uphold our high-quality standards.
2. Good Eyesight: Excellent vision is essential for inspecting intricate details in jewelry pieces.
3. Communication Skills: Fluency in language is required;
4. Administrative Efficiency: The role involves managing basic administrative functions, including order tracking, repair scheduling, and client collections.
5. Presentable and Professional: They will interact with clients during collections, repairs, and cleaning services.
6. Client-Focused: Providing exceptional customer service to handle inquiries and requests in a timely and professional manner is crucial.
7. Willingness to Learn Engraving: Candidates must be open to receiving training in ring engraving.

Job Specifications:

• Work Schedule: 6-day work week with mandatory weekend shifts; days off will be on weekdays.
• Hours: 9:30 AM - 8 PM (Monday to Saturday) and 9:30 AM - 7 PM (Sunday).
• Salary: $2,800 - $3,200 + AWS + VB

Prior experience in a similar administrative or quality control role is preferred but not mandatory as we will provide full training and guidance.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Job Description

• Lead and develop a team of teachers ensure high standards of teaching and learning
• Oversee the curriculum development of a comprehensive, high-quality, and cost-effective digital curriculum program, ensuring its alignment with industry standards and educational best practices.
• Work closely with the management team provide strategic curriculum framework and thorough regular reviews across all curriculum department
• Update and evolve needs on syllabus changes, emerging trends to ensure its relevance and effectiveness
• Role model for subject team to foster a professional educator development and maintain professional presence for the company
• Provide feedback and support to subject team on regular performance review and facilitate their professional growth

Job requirements:

• Bachelors or Master Degree in Education or related fields
• Minimum 5 years in leading a team of teachers in relevant subject curriculum
• Minimum 5 years of teaching experience in relevant subject
• Has strong subject-content teaching and able to develop curriculum support relevant academic for teaching
• Excellent leadership skills
• Have a positive mindset towards picking up new skills and knowledge
• Must be bilingual able to communicate in English, Mandarin

Our client is an Automotive Industry. Due to their current expansion plan, they are looking for a Customer Service Executive to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Support frontline operations to deliver outstanding customer service.
• Perform administrative tasks, including job card creation, invoicing, and warranty billings.
• Engage with customers regarding vehicle servicing, repairs, and test drives.
• Manage & build positive relationships with both internal teams and customers.
• Coordinate with the Parts department and workshop to ensure timely vehicle completion.
• Assist in preparing quotations (repair and accident).
• Any other duties as assigned.

Requirements

• Min Diploma in Business Administration / Public relations or equivalent
• Min 2 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Purpose

As a part of the Wealth Management team in Emirates NBD Bank, the Wealth Management Business Support Associate plays a crucial role in ensuring the efficient, compliant, and effective functioning of daily business operation within the Singapore Wealth Management business. The role will work closely with various team across the front office, business management, control parties, operation, and head office, ensuring our platform, products and processes adhere to the highest standards. The aim is to drive operational excellence and support the seamless delivery of products and services to clients.

In addition, being part of a small team that is scaling up on business growth, WM Business Support Associate will have the opportunity to be part of a wide variety of wealth management strategic projects and initiatives wider than just business as usual activities.

Job Description

The Business Support Associate will be responsible for ensuring that the Singapore Wealth Management team’s operations align with the investment framework, conduct key control assessments, manage business rules, and support the ongoing development of the wealth management platform and product offerings. Key activities include:

• Conducting key control adequacy assessments to identify risk and recommending improvement for governance and operational integrity
• Performing quality checks on trade orders and CRM evaluations to maintain compliance and operational standards
• Assisting with the implementation and maintenance of the investment/ wealth management framework, ensuring alignment with business goals and regulatory requirements
• Managing updates to platform rules and communication changes for internal stakeholders, ensuring compliance with internal standards
• Providing ongoing support to wealth advisors by preparing reports to ensure client portfolio align with investment objectives and reviewed in timely manner
• Participating in process/ platform enhancements to drive greater efficiency and productivity for the SG WM business
• Contributing to the wider development of the WM proposition for the SG branch active engagement product development and platform build initiatives
• Collaborating with other departments in the SG branch in order to farther achievement of branch goals whilst promoting SG WM goals

Job Requirements

• With at least 5 years of relevant working experience
• Understanding of Wealth Management business operations, governance, risk management principles
• Experience in business support role within wealth management
• Familiarity with investment/ wealth management framework
• Understanding of the Wealth Management industry and associated products including capital market flow and structured products, OTC derivatives, managed fund solutions, alternative investments, etc.
• Good collaborative and interpersonal skills

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

The Customer Success team are trusted advisers to our customers with a core focus on helping customers realize value with their LinkedIn solutions. LinkedIn Talent Solutions empowers HR teams globally to hire, nurture and grow their talent teams by connecting our intelligence of the world of work and professionals to companies’ hiring and learning goals.  
As a people manager, you will oversee a dynamic group of high-performing Customer Success Managers (CSM) dedicated to delivering exceptional post-sale implementation and advisory services for hiring clients across Southeast Asia. You will play a crucial role in executing our strategy to enhance customer engagement and drive the adoption of LinkedIn Talent Solutions.

Your responsibilities will include leading and mentoring your team to ensure effective implementation and advisory services, maximizing client satisfaction and value realization from LinkedIn Talent Solutions. You will develop and execute strategies that drive customer engagement and the adoption of our offerings through consulting and educational services. Close collaboration with sales and internal stakeholders, including product teams, project managers, and service delivery teams, will be essential to align customer needs with our solutions.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:

• Lead a team of CSMs in delivering post-sale advisory and consultative services to our talent solutions customers.
• Hire and develop individual contributors and design programs to develop and transform our team's talent and vision.
• Demonstrate leading with diversity, inclusion and belonging for self, teams, and stakeholders in an action-oriented manner.
• Provide the team with thought leadership, coaching, and constructive feedback through meaningful 1:1s, performance appraisals.
• Build and maintain a strong team through both external hiring and internal talent/skill development.
• Partner closely with sales leaders in prioritizing key initiatives to maximize customer success and support business goals.
• Drive key customer engagements and becomes a go-to leader for executive customer conversations.
• Utilize LinkedIn, client, and other data to derive insights and use these to ensure that team goals related to implementation, account improvement, and new product rollouts are tracked and achieved.
• Effectively communicate initiative's impact to key stakeholders

Basic Qualifications:

• 8+ years of overall experience in Customer Success, Account Manager, Consulting Manager, or similar role within the SaaS space along with People Management within a similar region

Preferred Qualifications:

• Experience in the SAAS/HR industry is preferred.
• Excellent organization, project management, and time management skills
• Microsoft Office capabilities: Excel, Word, Outlook, and PowerPoint
• Is well versed with basic principles of diversity, inclusion and allyship and is keen to be a lifelong learner in this area.
• Self-starter and purpose-driven, thriving in a fast-paced and demanding environment.
• Strong ability to derive insight from data and build actionable strategies based on analysis.
• Excellent consulting, discovery, listening, and communication skills, demonstrated by the ability to establish working relationships at all levels at the client side, including C-level.
• Excellent verbal and written communication skills.
• Demonstrates creativity and innovation in approaching problems and can rally teams behind solving complex problems and managing key projects to move the business forward.
• Excellent analytical, problem-solving, and decision-making skills, applied with a solution-focused attitude.

Suggested Skills:

• Talent Management
• Problem Solving
• Cross Functional Collaboration
• Stakeholder Management
• Strategic Thinking

SUMMARY:

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements:

• Diploma in IT-related fields
• Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support

Core Rotating 8.5hr staggered

• Monday to Friday: 8.5hrs
  1. Day Shift: 01.00PM – 10.30PM, with dinner break
  2. Night Shift: 10.30PM – 08.00AM with night snack/supper break

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• May be required to work on weekends

How to apply:

Send your application to: [email protected]

Job Description & Requirements

We are hiring a reliable and experienced cleaner for our centre, based in Upper Thomson. The centre cleaner will be responsible for the maintenance, cleanliness and upkeeping the centre premise.

Duties & Responsibilities

· Disinfecting and cleaning of classrooms, gym, common areas and toys

· Dusting and wiping down of tables, chairs, etc.

· Dusting and cleaning of cupboards and bookshelves

· Sweeping, vacuuming, and mopping of floor

· Washing and sanitisation of toilets and basins

· Ensure toilets are thoroughly dry to prevent slipping

· Cleaning of doors and classroom window panels

· Cleaning of yard windows

· Cleaning of centre signboards

· Ensure corners where dirt is accumulated is removed

· Emptying of waste bins and disposal of trash

· Restocking of toilet supplies and paper towels

· Maintenance and upkeeping of pantry

· Cleaning of refrigerator and microwave

· Any other ad-hoc duties as assigned by the reporting officer

Job Requirements:

· Previous experience as an office cleaner is preferred

· Hard working, attention to detail and adhere to punctuality

· Ability to lift heavy equipment as and when needed

· Ability to communicate in English and Mandarin

Working Hours:

Mondays to Saturdays: 7am – 4pm

Break: 10am – 11am

Location:

Upper Thomson

Our Client is one of the leading player in Hospitality industry in Singapore. Due to business needs, they are now recruiting a Guest Service Officer/ Porter to be part of their Concierge team for ongoing transformation projects. They are located Central - easily accessible.

Duties:

• Greet and assist guests entering and leaving the building.
• Open doors and provide directions or information.
• Monitor and control access to the building.
• Help with packages, luggage, and deliveries.
• Ensure security by keeping an eye on the entrance area.

Requirements

• Good communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

In line with our mission to create financial independence for Persons with Disabilities through sustainable employment, we have set up an outsourced contact centre cum training hub to equip them with employable skills and consequently employment opportunities.

We are currently looking for Customer Service Associates who are passionate in working alongside persons with disabilities to deliver seamless user experience to our customers.

Responsibilities

• Provide optimal customer experience over the phone
• Handle email enquiries and live chats in accordance with Service Level Agreement
• Follow up on outstanding cases in a timely manner
• Provide feedback to the Team Lead on issues for improvement

Requirements

• At least an ‘O’ Level/’N’ Level/Nitec certification from a recognised educational institution
• Preferably with 2-3 years of customer service experience in a call centre environment
• Comfortable to work rotating shift hours, including weekends and public holidays
• Strong communication and interpersonal skills
• Passionate in working with person with disabilities
• Persons with disabilities are welcome to apply

The Services required are set out as follows:

1. Programme Design and Implementation

 Organize and manage activities during student engagement

programme (e.g., Reintegration Programme, The Catalyst

Programme, After-School Engagement) during term time.

 Organize and manage activities at the school’s after-school

engagement centre, ensuring they are meaningful and engaging

for students.

 Develop holiday programmes during school breaks to maintain

student engagement.

2. Student Supervision and Support

 Supervise students during activities, ensuring safety and positive

interactions.

 Help manage and guide students towards building positive peer

relationships and social-emotional competencies.

 Monitor and track student participation, following up with school

personnel on non-participation.

3. Mentoring and Guidance

 Mentor identified students with a focus on goal-setting, academic

support, and building social-emotional learning (SEL)

competencies.

 Collaborate with teachers-in-charge to equip students with the

relevant skills and values.

4. Resource Management and Activity Preparation

 Ensure the provision and preparation of necessary materials for

all student engagement activities.

 Engage students in maintaining the designated after-school

engagement room, ensuring it is conducive for activities.

5. Monitoring and Reporting

 Provide termly evaluations of the programmes, collecting

feedback from students and preparing reports for school.

 Share updates and progress on student participation and

programme impact for ongoing monitoring and improvement.

 Ensure adherence to the school’s code of conduct during all

activities.

6. Collaboration with School Personnel

 Work closely with school personnel to provide follow-up support

for students needing additional help, including connecting

students with community resources.

 Assist with other school-wide initiatives that support the holistic

development of students through uplift efforts.

7. Review and Improvement

 Conduct review of the student engagement programme at the

end of the academic year, recommending improvements for

future implementation.

contact us at [email protected]

Our client is a Non Profit Organization (NGO). They are looking for an Assistant Head of Research Centre to assist their team for the next phase of their business. They are located in Central, easily accessible.

Responsibilities of Assistant Head of Research Centre:

• Guide junior team members in researching Singapore’s unmet needs and oversee value proposition presentations for donors and stakeholders.
• Summarize and present research insights clearly for non-research audiences.
• Initiate and manage research projects aligned with organization’s philanthropic goals.
• Collaborate with external researchers to address key unmet needs.
• Ensure research findings inform donor engagement and grant-making.
• Stay updated on sector trends and share knowledge with the team.

Requirements:

• Postgraduate qualification in research for Social Science related studies
• Min 6 to 8 years of working experience in similar industry is highly prefered
• Strong in research paper writing and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

Personal Care Officer

Salary : $2,500 - $3,300

Working Hours: 44 hours - Perm 12 hours Night shift

Working Days: Monday - Sunday (4 days work week) 8pm to 8am

Working Location: Buangkok

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279