Total 7,473 Customer Service job vacancies

Job Title: Temporary Officer, Centre Support

Location: HQ @ Mountbatten Square
Contract Duration: 4 months
Salary: $2,000 – $3,000/month (depending on experience)
Working Hours:

• Monday to Friday, 7:30 AM to 5:00 PM OR 9:30 AM to 7:00 PM (based on operational needs; must be open to both shifts)

Key Responsibilities

• Handle incoming calls from parents, addressing queries on fees and center-related matters.
• Liaise with relevant departments or centers to provide accurate and timely responses to parents.
• Analyze customer issues and assist in resolving them within designated timeframes.
• Maintain accurate and updated data records.
• Meet deadlines while ensuring high-quality service.
• Undertake additional tasks as assigned by the management.

How to Apply: Send your resume to Jocelyn Chan at [email protected] or contact via Telegram @jocelynchan.

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence Number: 99C4599 Personnel EA License: R1331820

Responsibilities:

· To handle order processing and expedite customers’ orders to ensure on-time delivery of goods

· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.

· Liaise with internal departments to expedite the sales order.

· Perform any other admin duties as assigned

· Maintain a good filing system of customers’ history of buying from SLS

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2 years working experience in customer service

· Handle and have shipping knowledge on Malaysia Import and Singapore export is added advantage

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· Knowledge on JD Edwards will be an added advantage

Must be willing to work in Tuas

Qualifications:

1. Education:

• Minimum requirement of diploma or equivalent.
• Additional certification in office administration or customer service is an advantage.

2. Skills:

• Communication: Strong verbal and written english communication skills.
• Customer Service: Friendly and professional demeanor with a customer-focused approach.
• Computer Proficiency: Familiarity with Microsoft Office (Word, Excel, Outlook) and basic office equipment.
• Multitasking: Ability to handle multiple tasks efficiently, such as managing phones, emails, and walk-in visitors simultaneously.
• Organizational Skills: Attention to detail with the ability to manage schedules, appointments, and office documents.
• Problem-Solving: Capable of addressing queries, complaints, and issues with tact and professionalism.
• Time Management: Able to prioritize tasks and manage time effectively.

3. Experience:

• Prior experience in a customer service or administrative role is preferred, though entry-level candidates may be considered based on other relevant skills.

Job Descriptions:

1. Greeting and Directing Visitors:

• Welcome visitors in a professional and friendly manner
• Direct guests to the appropriate personnel or department and ensure they sign in and out as required.

2. Managing Calls and Communication:

• Answer and direct phone calls using a multi-line phone system.
• Take and relay messages or assist callers with inquiries.
• Handle email correspondence and other communication channels professionally.

3. Scheduling and Appointments:

• Maintain office calendars and schedule meetings or appointments for staff members.
• Organize meeting rooms, prepare them for meetings, and assist with booking requests.

4. Mail and Package Handling:

• Sort and distribute incoming mail and packages.
• Arrange outgoing mail and courier services, ensuring timely delivery.

5. Administrative Tasks:

• Perform clerical duties such as filing, data entry, copying, and maintaining records.
• Assist with basic office management, including ordering supplies and ensuring office equipment is functioning properly.

6. Customer Service:

• Provide information about the company’s services, policies, or procedures to visitors or callers.
• Handle customer complaints, escalating them to the appropriate department if necessary.

7. Security and Visitor Management:

• Processing KYC form for clients
• Ensure security protocols are followed by guests entering restricted areas.

8. Office Organization and Maintenance:

• Ensure the reception area and conference rooms are clean, organized, and presentable.
• Track inventory of office supplies and ensure items are restocked when necessary.

9. Support for Special Projects:

• Assist other departments with special projects or events, including administrative support for company functions.

10. Maintaining a Professional Image:

• Maintain a well-groomed and professional appearance at all times, representing the company's values in interactions with both internal and external parties.

About the role

• Provide level 2 network support and troubleshooting for the region

• Support (LAN/WAN/WIFI), Routers,Firewalls, Web Access Security Gateways, servers, security controls
• Work on projects regarding SD-WAN and HPE Aruba devices
• Administer security tools like Firewalls, zScaler Internet Access, HPE Aruba Clearpass, NAC and VPN connections
• Maintain and operate network equipment in server rooms

Skills and experience required

• Degree in Computer Science or equivalent
• At least 3 years of experience in a relevant role
• Skilled in Windows and Linux, Cisco routers, LAN, WAN, SD-WAN, Wireless, Switches, VPN, DNS, DHCP
  
  To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

• Contract

• Changi Business Park / Ubi

• Mon to Fri 9am to 6pm

• Up to $3,500 + comm

Responsibilities:

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database
• Note: Relevant training will be provided

Contractual Period:

• 1 year contract renewable (conversion to perm depends on performance)

Location:

• Changi Business Park / Ubi

Working Hours:

• Monday to Friday: 9am — 6pm

Salary:

• Up to $3500 (Depends on experience and qualification)
• Commission

Requirements:

• Minimum GCE ‘O’ level/SPM equivalent
• Prior experience working in telemarketing or sales function and/or the financial services sector prferred
• Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
• Proficient in English to liaise with English-speaking clients
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, Shenton House,

#19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Responsibilities:

1. Coordination: Coordinating various administrative duties, including but not limited to minutes taking, invoicing, data entries, document management, and overseeing goods flow.
2. Office Operations: Assisting with day-to-day office operations, ensuring smooth check-in/out processes, and managing room transfers.
3. Liaison: Liaising with departments such as Marketing and Procurement on residents’ matters, service requests, and purchase orders.
4. Compliance: Ensuring that the dormitory complies with all relevant regulations and standards, including health, safety, and fire safety regulations.
5. Inventory Management: Keeping track of supplies and equipment, and ensuring that inventory levels are maintained.
6. Resident Support: Assisting residents with their needs and addressing any complaints or concerns they may have.
7. Maintenance: Conducting regular checks on the dormitory facilities to ensure they are in good condition and addressing any maintenance issues promptly.
8. Data Management: Key liaison with the Marketing Team on all residents’ data, room allocation for new residents and ensuring prompt update on the residents’ data on check-ins, check-outs, replacements and transfers.
9. Data Reporting: Ensure timely reporting of residents’ data to relevant stakeholders and the Management.
10. Accounts Payable: Handling accounts payable functions and managing invoices. Facilitate billing to clients on resident-related matters such as infringements, additional appliances and maintenance in rooms.
11. Health and Safety: Implementing and monitoring health and safety protocols to ensure a safe living environment for residents.
12. Training and Development: Participating in training programmes to develop management skills and knowledge of dormitory operations.
13. Event Management: Assisting the organisation and facilitation of social and educational events to encourage resident engagement.
14. Any other tasks or duties as assigned by the Supervisor/Management.

Requirements:

• Degree or minimum Diploma
• Proficient in English (spoken and written)
• Good computer literacy and proficient in Microsoft Office applications
• Good organizational skills and meticulous
• Good communication skill
• Able to multi-task and work in fast-paced environment

Work Location:

Changi East

We are a Premium Student Care Brand in Singapore. Our dynamic centres located at the Flow@East Coast, Link @896, Aranda Country Club are looking for aspiring, mature and passionate Student Care Centre Managers! The successful incumbent can look forward to being part of the highly committed & fun-loving teaching team in their journey to uphold the high-quality early learning environment for our young learners.

Branch Managers [-]
Interested in educational leadership? We are looking for energetic and confident self-starters with good leadership qualities, organisational and communication skills to manage our branches.

Job Description:

• To ensure the smooth day-to-day running of the Branch.
• To ensure that the welfare and needs of the children are met at all times.
• To act as a role model for the Company to the parents and keep the Management updated of any issues.
• To ensure staff are motivated at all times and maintaining high enrolment levels.

Requirements:

• Proven track record as a leader and an effective team player
• Patient and genuine love for children
• Self-motivated and able to motivate others
• Good organisational and project management skills
• Excellent interpersonal and communication skills
• Willingness to attend workshops and staff meetings
• Initiative and ability to excel under pressure
• Good work ethics and uphold a professional disposition at all times
• Familiar with student care or primary education
• Minimum qualifications: Diploma

Candidates who are keen building a solid teaching career and be a part of the ‘kampung spirit’ family are welcome to send an updated resume to [email protected]

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week (Monday - Saturday, Office hours)

About The Opportunity

As a Patient Care Ambassador, you will be a key member of our Clinic and Medical Centre, being the face of the Medical Centre, as well as handling administrative tasks and contributing to the smooth operation of our facility.

Role and Responsibilities:

• Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.
• Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports based on test results for doctor’s review
• Handle billing and cashiering duties, including processing payments and issuing invoices or receipts.
• Introduce and explain medical services and pricing to patients in a professional manner, seeking opportunities to upsell when appropriate
• Assist with inventory management by monitoring and replenishing medical supplies and ensuring proper stock levels.
• Assist with providing basic medical screening procedures such as taking patient height/weight, administer vision tests, taking blood pressure etc. and phlebotomy (if qualified), or other clinical tasks.
• Ensure a clean and welcoming environment in the waiting area and examination rooms.
• Provide excellent customer service by greeting patients, answering enquiries and phone calls, and addressing concerns in a professional and empathetic manner.
• Collaborate with the Centre Manager and other healthcare professionals to coordinate patient care and facilitate the smooth flow of operations.
• Adhere to strict infection control protocols and maintain a safe and hygienic environment.
• Stay updated on clinic policies, procedures, and services to provide accurate and up-to-date information to patients.
• Perform other duties as assigned

Skills Required:

• Diploma or Nitec with at least 2 years of prior experience in a related field
• Minimum of 2 years of relevant experience in a healthcare setting, preferably in a similar role
• Proven experience in performing clinic duties and administration of health screening tests
• Familiarity with operating a clinic CMS system and preparing medical reports
• Strong organizational and multitasking abilities to manage administrative tasks effectively.
• Excellent communication and interpersonal skills to interact with patients, colleagues, and other healthcare professionals.
• Attention to detail and a high level of accuracy in recording patient information and test results.
• Ability to work in a fast-paced environment and handle potentially stressful situations with professionalism and empathy.
• Strong critical thinking and problem-solving skills to make informed decisions and provide appropriate care.
• Having a certification in Phlebotomy will be an advantage

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

Key Duties & Responsibilities:

As Service Engineer, your main responsibilities will be to maintain, trouble shoot and service the Company’s products, on-site of our customers.

• Maintenance, Trouble Shooting & Servicing of boiler/ burners.

• Provide after-sales / on-site service to our customers

• Attending to complaints calls from customers, as and when required

• Installing, Testing & Commissioning of Company’s products equipment

• Included in the duty roster after-office-hour back-up

• Travelling to the regional countries, whenever necessary

• Any other duty as assigned by the Company

Requirements:

• Minimum of a Diploma in Mechanical/Electrical Engineer or equivalent a must

• Min 2years experience with boiler/burner and plant maintenance will be an advantage

• Knowledge in DCS ,PLC and SCADA systems.

• Experience and knowledge in M & E field and controls system.

• Self-motivated and ability to work independently

• Willing to travel to regional countries

• Engineering Drawing ( AutoCAD 2D, 3D, Isometric )

Workplace location: Joo Koon

Working hours: Monday to Friday 8am to 5.30pm & Alternate Saturday 8.30am to 12pm

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Type: Full-time (6-day work week, 8 hours per day excluding lunch break)
Salary: $2,800 - $3,000 per month (depending on experience)

Job Overview:

We are seeking a motivated and customer-focused individual to join our team as Cafe Service Staff. The ideal candidate will have previous experience in a cafe or hospitality setting and be passionate about providing excellent customer service. As part of a vibrant and dynamic team, you will be responsible for ensuring that all customers have a pleasant experience and that the cafe operates smoothly.

Key Responsibilities:

• Greet and welcome customers with a friendly and positive attitude.
• Take and process customer orders accurately, including menu recommendations and special requests.
• Serve food and beverages efficiently and in a professional manner.
• Maintain a clean and organized work environment, including dining areas, counter, and kitchen space.
• Handle customer inquiries, complaints, and feedback in a courteous and effective manner.
• Assist in cash handling, processing payments, and providing change as needed.
• Restock supplies, manage inventory, and ensure that the cafe is fully stocked throughout the shift.
• Support team members with daily tasks and provide assistance as needed.
• Ensure compliance with food safety standards and health regulations.
• Monitor and manage café cleanliness, including tidying up after service and during downtime.
• Prepare and serve basic food items, such as sandwiches, pastries, or drinks, if needed.

Requirements:

• Proven experience in a cafe, restaurant, or similar customer service role.
• Strong interpersonal and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Excellent customer service and problem-solving skills.
• Ability to multitask and remain organized during peak hours.
• Basic math skills for handling payments and providing change.
• Ability to work well as part of a team.
• Flexibility to work a 6-day work week, with 8-hour shifts excluding lunch breaks.
• A positive, proactive attitude and willingness to learn.

• Providing support for services to clients
• Providing on-site training / services and remote support to customers
• To create customer orders based on the designs provided
• Timely, accurate updating of Service report upon receiving services enquiries and completion of services provided;
• Any other duties as assigned by the company.

REQUIREMENTS:

• Candidate must possess at least Professional Certificate/NiTEC, Diploma, Higher Nitec;
• Required Skill(s): Working knowledge in Illustrator, AutoCAD, CorelDraw, IT skills will be preferred
• Possess creativity, good analytical, technical, and problem-solving skills with attention to detail and accomplish assigned responsibilities;
• Team player with a high level of initiative, multi-tasking, and disciplined.
• All candidates are welcome to apply
• Salary will be commensurate base on qualification

Responsibilities:

• Perform servicing of Trane chillers & other HVAC equipment
• Carry out corrective and preventive maintenance for chillers and related equipment
• Have basic knowledge of overhaul & start up jobs on Trane chillers
• Liaising with customers to resolve complaints cases
• Coordination with vendors and contractors in job coordination
• Assist or involve in schedule planning & prepare technical analysis reports for management’s review
• Ensure all works carried out in accordance with the specified quality and EHS standards
• Any other duties as deemed necessary from times to times

Requirements:

• NITEC/ Diploma/ Degree in Mechanical, Electrical, Electronic Engineering or equivalent
• Relevant experience in Chiller Systems/ Air-conditioning
• Positive attitude

Responsibilities

· Responsible for providing preventive maintenance service for BMS (Building Management System)

· Carry out troubling shooting, analyzing and rectification of the system on time

· Support client with system operation and recommendation for improvement

· Data analyzing and determination of the system operation status

· Response client’s request and attend the issue in short notice

· Supervise subcontractor to carry out the work safely

· Provide the assistance to colleague and mentoring actively

· Ensure all works carried out in accordance with the specified quality and EHS standards

· Prepare and submit quotations, including material, labor, and scope of works

· Perform replacement/repair, fit out works/A&A for existing BMS site

· Perform weekly standby on rotation schedule

· Perform calibration and verification of BMS sensors annually

· Provide sales support BMS service and site survey

Requirements

· Diploma/ Degree from a recognized technical institute

· Hands on experience in BMS Control System

· Hands on experience in programming languages and logic gates

· Familiar with digital fundamental

· Knowledge on basic networking

· Strong customer management & problem solving skills

· Excellent communication & presentation skills

· Skilled in the use of MS office

· Knowledge on ACMV system

Responsibilities:

1. Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers

2. Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts

3. Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers

4. Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering

5. Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships

6. Encourage customer growth and loyalty to the company through continuous support and customer assistance.

7. Resolves customer complaints by investigating problems with internal stakeholders; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.

8. Organize regular Service Reviews with customers and Ops team on hot jobs and critical issues.

9. Understand customers / Vertical Market Needs and determines pricing and selling strategies.

10. Prepares and reviews contract terms and conditions

11. Presents the proposal to the customer.

12. Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.

13. Other relevant duties as assigned

Requirements:

1. Bachelor's degree in engineering with at least 2 years’ relevant sales experience

2. Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.

3. Ability to read, analyze, and interpret engineering documents. Ability to respond effectively to the most sensitive inquiries or complaints. Read and comprehend instructions, correspondence, and memos.

4. Ability to define problems, collect data, establish facts, and draw valid conclusions.

5. Driven to delight the customer with options/offerings to meet their needs.

6. Is willing to learn new options/offerings and upgrade their skillset to better serve customers

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Summary:

Infant Teacher

Teaching group: Infant

Certificate required: ACEY

LON: EY1 / EY2

Location: Multiple locations

Job Description

• Plan, supervise and implement the programme for the class in accordance with centre’s policies and framework.
• Complete progress reports on children for each semester and prepare a developmental portfolio for each child.
• Set up and create a stimulating and engaging pleasant learning environment that promotes self-directed learning.

Requirements

• Certified by ECDA at EY2 category.
• Advanced Certificate in Early Years (ACEY)
• Preferably with relevant experience in teaching infant and toddlers.