Total 8 customer service manager job vacancies in Education / Training category in Toa Payoh

Job Summary:

• Industry: Healthcare
• Working location: Novena
• Employment type: Permanent, full-time

Job Responsibilities:

• Perform learning needs analysis with internal stakeholders and recommend development interventions
• Develop and deliver skills-based and people capabilities training programs for the diverse family groups in the hospital
• Set up learning frameworks; propose high-quality interventions to support Organisational Health and Excellence
• Ensure training materials and curriculum are updated in a timely manner and kept relevant
• Develop and launch Train-the-trainer programmes
• Perform pre and post-training activities (e.g. training reports, post-course evaluation)
• Lead or be part of a squad to drive projects or initiatives
• Comfortable with various learning modalities and staying up-to-date with the latest learning development trends and best practices
• Monitor and review training programme effectiveness, success and ROI periodically and churn learning reports
• Ability to source, evaluate and adopt digital learning tools and software
• Fulfil any other roles related to training and general administration when required

Job Requirements:

• Degree in related fields (business, education, technology or healthcare)
• Full certification in WSQ Advanced Certificate in Training & Assessment (ACTA)/Advanced Certificate in Learning & Performance (ACLP)
• Minimum 8 years of experience in delivering stand-up classroom training in any industry
• Confident and effective presentation, training delivery and facilitation skills
• Skilled in driving influence and building rapport with decision-makers across all levels
• Proficient in MS Office applications (Word, Excel, and PowerPoint)
• A proven track record in driving agile L&D programmes, with the ability to prioritize time-sensitive projects and/or competing timelines.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

Overview

Are you passionate about bridging scientific research with impactful communication? Our client is looking for an enthusiastic and experienced Assistant Manager to join their dynamic team to play a pivotal role in creating a sustainable and thriving ecosystem that brings real value to patients and stakeholders alike. You will play a key role in expanding our reach, driving brand awareness, and shaping the future of cancer care through effective communication and innovative strategies.

Key Responsibilities

Scientific, Research & Trials Correspondence

• Collaborate & Create: Work closely with clinicians, scientists, and researchers to develop high-quality scientific content.
• Translate & Communicate: Simplify complex research findings into clear, accessible formats for diverse audiences.
• Publish & Present: Manage content for scientific publications, presentations, and communications.

Corporate Services Management

• Lead & Implement: Guide the Corporate Services Team in executing effective marketing and communication plans.
• Research & Analyze: Conduct market research to inform and refine strategies.
• Campaign & Advocate: Plan and execute multi-channel campaigns, including email, webinars, videos, and social media.
• Manage & Measure: Oversee Scientific, Research & Trials campaigns, ensuring deliverables are met and performance metrics are analyzed.
• Streamline Processes: Develop efficient processes for handling marketing requests and ensuring alignment with overall strategy.

Qualifications

• Educational Background: Degree in a scientific or medical field.
• Professional Experience: At least 3 years of proven experience in research or clinical settings with strong medical writing and communication skills.
• Technical Skills: Familiarity with regulatory guidelines and publication standards, and ability to interpret and present complex scientific data clearly.
• Project Management: Strong organizational and project management skills in a fast-paced environment.
• Digital Proficiency: IT savvy, with a good understanding of digital platforms and the digital economy.
• Communication Skills: Excellent copywriting and editing skills, with strong critical thinking abilities.

If you are ready to make a significant impact in the field of scientific communication and cancer care, we want to hear from you. Apply now and be a part of a team dedicated to making a difference by clicking "APPLY"

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Core Duties & Responsibilities

• Oversee project timelines, resource allocation, and budgets to ensure timely product delivery
• Identify appropriate manufacturing partners and source components while negotiating costs
• Collaborate with other teams for product launch and presentation
• Provide supervision and guidance to a team of executives in carrying out their responsibilities and achieving deliverables
• Manage the USM brand, which involves overseeing all USM-related aspects
• Undertake any other ad-hoc duties as assigned and required by the company

Skills, Experience Competencies Required

• Diploma or Degree in 3D Design/Furniture Design/Product Design or any related field
• Possess 5 years of experience in product or interior design related field
• Advanced AutoCAD skills
• Adobe CS skills (Photoshop, Illustrator etc) or knowledge in SketchUp
• Good communication, organizational and interpersonal skills to coordinate with all levels
• Strong analytical problem solving and time management skills
• Able to work in a fast paced environment

MANAGER RESEARCH AND SCIENCE

PM-International is on its way to becoming Europe’s largest direct selling company in the area of health, fitness, and beauty. We are among the Top 100 most innovative Direct Sales companies and PM-International is currently #8 in the DSN worldwide. For more than 30 years we have set up the highest standards for the development, manufacturing, and distribution of premium products and we are growing every day!

PM-International is all about peak performance, bringing creativity and state-of-the-art science with one vision in mind: to achieve market leadership in the distribution of high-quality products for health, fitness, and beauty worldwide. We help people live a better, healthier, and fitter lifestyle.

We are seeking for a Manager Research and Science for our Asia Pacific Headquarter located in Singapore. The ideal candidate is a recent doctorate degree graduate who is specialized in a field related to human health. Some non-exhaustive examples of related fields include medicine, chiropractic, physiology, nutrition, or biological science.

The Manager Research and Science will represent PM-International as a presenter at product training presentations and international events, and will be expected to travel to our PM-International subsidiaries across the Asia Pacific region, including to developing Asia Pacific economies, such as China, India, Philippines and Indonesia. The candidate will also be expected to conduct product trainings via online video presentations.

As such, we require a well-groomed professional, confident in Mandarin and English.

Should the successful candidate currently reside in Singapore, he/she will work from our office.

Please note that residency in Singapore is not mandatory for the position: remote working arrangements can be discussed if the successful candidate is not currently residing in Singapore.

As there is no requirement for non-residents to relocate to Singapore, no relocation benefits can be provided for non-residents.

WHAT ARE YOUR RESPONSIBILITIES?

• Plan and prepare product presentations for FitLine nutrition supplements in Mandarin and English.
• Represent PM-International as a presenter at product training presentations and international events. PM-International events include Kick-off, National Congress, Product Academy, Product Trainings and Power Day presentations. The training sessions may be targeted at team partners, customers, potential customers, or a general audience.
• Support product development work for PM International by assessing the scientific literature, competitive landscape, nutrient function claims and traditional knowledge.
• Respond to product queries from across the Asia Pacific region.
• Support Regulatory Affairs for Nutrition and Skincare products in Asia Pacific.
• Assist in PM-International’s research projects based in the Asia Pacific region. Research projects may include internal focus group studies and external scientific collaborations with universities and research institutes.
• Ad hoc scientific projects will be assigned to meet our rapidly changing business needs.

WHAT ARE THE REQUIREMENTS?

• A recent PhD in a field related to human health is mandatory. Some non-exhaustive examples of related fields include medicine, chiropractic, physiology, nutrition, or biological science.
• A sound understanding of nutrition science and/or human physiology.
• Confident presentation skills in both Mandarin and English. Candidates must be able to communicate and present scientific information in both Mandarin and English. Additional language proficiencies in Korean or Japanese will be an advantage.
• Our Asia Pacific subsidiaries include developing countries. We also have new markets that have yet to be opened. The aspiring candidate must be ready for business trips across Asia Pacific, including to developing Asia Pacific economies, such as China, India, Philippines and Indonesia.

WHAT DO WE OFFER?

• An international, young, and fun work environment in a dynamically growing company.
• Competitive compensation package and bonus plan.
• A generous voluntary social benefit program, including monthly free products and a special purchase discount on our products.
• Access to Employee Trainings and Development Programs.
• And many more benefits.

At PM-International, you will have the opportunity to learn and grow, lead and truly make a difference. If this sounds like a perfect match for you, please include your resume/CV in English, a concise motivation letter including your salary expectations, as well as your earliest date of entry. Interested applicants should indicate their current and expected salary package. Please be aware that incomplete applications cannot be considered.

DESIGNATION : SENIOR EXECUTIVE / ASSISTANT MANAGER, TEACHER RESOURCE

MANAGEMENT

REPORTING TO : MUSIC DIRECTOR

DIVISION / DEPARTMENT : MUSIC SCHOOL (MS) / SCHOOL EDUCATION (EDO)

Purpose: -

Provide administrative support to music professionals relating to Teachers' Management.

Key Responsibilities: -

1. Planning of teachers recruitment, orientation, deployment, and training.

2. Act as facilitator / communicator between teachers and schools &/or HQ on all teachers matters

& protocols.

3. Monitor and manage teaching hours, work schedules and teachers feedback on admin / related

office matters.

4. Liaison between YMS & PEI/MOE on registration of courses, teachers, and schools (where

applicable).

5. Perform any ad hoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field

(or equivalent experience).

2. Minimum 3-4 years of relevant working experience in administration roles, preferably in the

relevant industry.

3. Excellent communication and interpersonal skills.

4. Ability to multitask, prioritize, and meet deadlines.

5. Knowledge in Microsoft Windows.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Job Responsibilities

• Collaborate with internal stakeholders to identify and coordinate learning and development programs that align with the organization’s objectives.
• Manage external consultants and training agencies for the development and delivery of key learning initiatives.
• Evaluate training effectiveness through channels like trainee feedback, onsite observations, and work closely with facilitators to enhance program outcomes.
• Oversee and deliver the onboarding and in-house value immersion programs for new hires.
• Regularly review the onboarding program to ensure its ongoing effectiveness and relevance.
• Establish partnerships with authorities and IHLs for internship programs, job shadowing, and student visits.
• Maintain strong collaboration with overseas offices to manage training programs for employees based in the Singapore office.
• Handle government grant applications.
• Provide guidance to employees on the Performance Appraisal framework and process.
• Develop and implement talent development programs.
• Collaborate with authorities to identify talented individuals through scholarship schemes.
• Address various employee development matters.

Job Requirement

• Candidate should possess a degree and brings along minimum of 6 years of experience in the Learning & Development/Training domain.
• Possess experience in managing multiple projects, emphasizing a strong commitment to goal achievement.
• Excel in adapting to changing environments and navigating through ambiguity.
• Exhibit a systematic and methodical thought process and work approach.

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)

Experience must from Banking or Finance Industry

# The position demands natural intellectual curiosity and is a demanding role that typically requires strong communication skills, Able to handle multiple research assignments simultaneously, generating creative research ideas and ability to write clear and concise research notes

Key Responsibilities:

• Creating, updating and maintaining company models, company valuation, and industry databases
• Performing regular tasks promptly and providing regular reports to the analyst including analysis of periodically released industry statistics, sector news, etc.
• Handling ad hoc client requests, often to deadlines

Qualifications:

• Bachelor’s Degree/University degree or equivalent experience
• Min 5to 7 years experience
• Work well under pressure, as daily news flow and unplanned projects arise frequently.

Send your Cv to [email protected]

Job Responsibilities

• Collaborate with internal stakeholders to identify and coordinate learning and development programs that align with the organization’s objectives.
• Manage external consultants and training agencies for the development and delivery of key learning initiatives.
• Evaluate training effectiveness through channels like trainee feedback, onsite observations, and work closely with facilitators to enhance program outcomes.
• Oversee and deliver the onboarding and in-house value immersion programs for new hires.
• Regularly review the onboarding program to ensure its ongoing effectiveness and relevance.
• Establish partnerships with authorities and IHLs for internship programs, job shadowing, and student visits.
• Maintain strong collaboration with overseas offices to manage training programs for employees based in the Singapore office.
• Handle government grant applications.
• Provide guidance to employees on the Performance Appraisal framework and process.
• Develop and implement talent development programs.
• Collaborate with authorities to identify talented individuals through scholarship schemes.
• Address various employee development matters.

Job Requirement

• Candidate should possess a degree and brings along minimum of 6 years of experience in the Learning & Development/Training domain.
• Possess experience in managing multiple projects, emphasizing a strong commitment to goal achievement.
• Excel in adapting to changing environments and navigating through ambiguity.
• Exhibit a systematic and methodical thought process and work approach.

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)