Total 8 public relations manager job vacancies in Education / Training category in BCA-Braddell Campus

Training Manager

Multi National Luxury Fashion Retail Group

Location: Paya Lebar

Working Days: Office hours, Monday to Friday

Salary: Up to $7,000 Basic

To identify and monitor training needs in the organization, and design , plan and implement training programs, policies and procedures to fufill those needs. Work closely with respective stakeholders to provide excellent customer experience as and when required or as directed by management that 'goes beyond' expectations and support skills developments.

All training activities shall adhere to the ISO 9001 : 2008 standards.

Responsibilities:

• To have a complete understanding of the company in house training framework, rules and requirements
• Keep abreast of training trends, developments and best practices.
• Identify training needs and select the right training program to meet the business needs (Half-yearly)
• Design (Annual), organise and deliver approved in-house training activities including staff induction and development programs or staff
• Implement and conduct on-site training and field coaching for our frontline staff (On-going)
• Continuous prepare, review and update all training materials and training programs to meet ever-changing envrironment (Half-Yearly)
• Source external training partners and slecte the right partners to meet our training needs (Half-yearly)
• Plan, implement and manage approved Customer Service Program to ensure Customer Service Excellence.
• Monitor the effectiveness of the training programs by constant feedback and enforcement.
• Assist,plan,implement and monitor the individual & team incentive program.
• Coordinate, arrange and manage the grant application for the training program (handled by assistant)
• Coordinate training from Commercial teams on product trainings.
• Maintain and update database for Staff Development Program and successtion planning (via HRIS or execel template)
• To support in duties related to HR devlopment activities such as motivational activities , employee relations, staff retention and corporate social responsibility.
• To provide support on training related budgeting whenever required.

Interested candidates please call/ WhatsApp me at 87152978 or send your resume to [email protected]

Victor Gan (R1550441)

Swift Search Global Pte Ltd (EA 18C9495)

Job Description:

Primary Objectives

Oversees client's training resource planning and deployment, including managing the Institute’s master training schedule, proposing, and matching facilitators to training assignments, administering, and updating management team on weekly training schedule, generating and sense-making of training statistics, among others.

Plans and supervises the smooth execution of training schedule and course administration processes, including the development and management of Institute’s training resource and ops system in support of client's training deliverables.

Strengthen client's training relations and communication initiatives through marketing, branding and social media engagement efforts with the aim to strengthen client's positioning and its training outreach, and create stronger mindshare about the value of client's training and its work in developing, aligning and inspiring leaders in service of the community.

What you will be working on:

Key responsibilities include:

Training Resource Management

• Plans, reviews and recommends continuous improvements to training resource deployment to achieve greater operational efficiency in consideration of strategic alignments.
• Provides supervision and guidance in proposing monthly training assignments and coordination of schedule for facilitators, not limiting to the following:
  • Managing of Master Training Schedule / Calendar
  • Timely release of Monthly Training Assignments
  • Timely release of Weekly Schedule
  • Understudy arrangements for Facilitators
  • Timely update to management on key information on training programmes and deployment matters
• Manages communication loops with training faculty and training admin on resource allocation arrangements for both scheduled and constituency-based training.
• Liaises with Vice-Deans (Training) on follow-up to training requests, confirmation of training assignments and course scheduling.
• Works closely with internal stakeholders on the scheduling of facilitators for professional development courses.
• Oversees learning facilitators’ training records in LEarning And Performance (LEAP) system to ensure accurate and timely updates and regular reviews of module mapping and ownership lists in training admin and resource management system.

Training Relations & Communications

• Plans and implements initiatives to strengthen training relations and communications.
• Oversees and support the roll-out of all corporate communication initiatives, media relations, branding and outreach efforts to raise organisational visibility and enhance corporate identity.
• Supervises the timely release of quarterly training calendar.
• Oversees media and publicity for major projects and programmes.
• Strategises and supervises contents of Institute’s website and social media platforms such as Facebook and Instagram.
• Supervises the development and implementation of course announcements/ nominations notice/ marketing brochures, blurbs to market and publicise training programmes to staff and relevant external organisations.
• Oversees the production of tiered corporate collateral ranging from corporate gifts for speakers and guests, corporate kits for visitors and learning aids.
• Reviews existing and establishes new communication channels to achieve greater outreach to targeted GRLs to ensure successful implementation of training initiatives in support of strategic directions.
• Conceptualises and spearheads course promotions and cross-marketing efforts to increase grassroots and community volunteers training participation.
• Monitors and tracks the effectiveness of training outreach initiatives.
• Facilitates campus tour for official visits.

Supervisory and General Administration

• Guides and supervises staff in discharging their duties and responsibilities effectively and efficiently.
• Assists to prepare reports and agenda papers for meetings.
• Conducts regular presentation to management and staff to update on individual training hours.

Other Duties

Other ad-hoc duties not covered under main responsibilities and duties:

• Covers duties of Assistant Dean when required.
• Provides operational / secretariat support when required for meetings, projects and weekend events.
• Supports Assistant Dean in onboarding briefing on the roles of Training Deployment & Relations for new hires.
• Performs any other duties assigned by senior officers.

· Serves as member of Key Priority Area teams.

Skills & Experience

· Minimum - 3 years of working experience with some management/supervisory responsibilities.

· Strong communication and planning skills

· Strong writing and creative thinking skills

· Good administrative skills and detail orientation

· Able to work well with IT systems, numbers and statistics

· Able to manage multiple stakeholders at all levels

· Strong literacy in Microsoft Office Productivity Suite

Position Summary

The Training Manager holds the responsibility for maintaining the standards and quality of the educational experience provided by Bettr Academy. You will ensure that the training team adheres to the Academy's training standards and keep the training curriculum, courseware, and delivery methods aligned with current industry practices and the requirements of certifying bodies and stakeholders. As the primary representative of the Academy concerning training and curriculum affairs, you will play a crucial role in upholding excellence in education.

Key Responsibilities

Training Standards

• Collaborate with the strategic team to align training standards and learner experiences with the Academy's overarching strategy.

• Oversee Subject Matter Expert (SME) teams, collaborating closely to ensure the curriculum and lesson courseware remain current and meet required standards.

• Work in conjunction with the Head Trainer/SMEs/Lead Trainers to ensure thorough training of all trainers in their specialized areas, facilitation techniques, and IT/digital platforms (such as Zoom, Kahoot, and e-learning).

• Ensure adherence to the training code of conduct by all trainers and assessors, promoting fairness and ethical practices in their respective training domains.

• Collaborate with various leads to enhance the overall student experience, covering aspects such as space, facilities, equipment, tools, setup, learning materials, hospitality, and pre- and post-class administration.

• Analyze learner feedback, using insights to develop improvement plans for identified key areas.

• Direct the course development team for both new and existing classes/products, ensuring that courseware is comprehensive and updated for trainers to follow.

• Establish a Standard Operating Procedure for training calibration and refresher programs, targeting trainers and assessors.

Curriculum & Content Management

• Lead the project management efforts for developing and launching new courses/programs, aligning them with the Academy's New Course strategy plan. Responsibilities include, but are not limited to:

• Collaborating with Course Developer (CD) and Subject Matter Expert (SME) teams throughout the process, from acquiring new Course Accreditation to the finalization of courseware and materials.

• Coordinating with SME and Marketing teams to strategize trial classes and coordinate the official launch.

• Stay updated on the latest trends and content in adult education, ensuring that training programs remain relevant and future-proof.

• Establish a Continuous Improvement Review (CIR) system for periodic curriculum assessments of SCA and WSQ courses to ensure their ongoing relevance, conducting biannual reviews for the curriculum and quarterly reviews for lesson plans.

• Ensure proper archiving and documentation of course materials.

• Collaborate closely with the e-learning lead to guarantee the development of relevant, user-friendly, and up-to-date content for e-learning, while also monitoring and tracking e-learning programs.

Trainer Development & Advancement Pathways

• Collaborate closely with Bubble Heads to create a structured training progression framework for Senior Trainers, Junior Trainers, Assessors, and Coaches.

• Partner with Bubble Heads to guarantee the scheduling of both Primary and Secondary Trainers for each course.

• Work in tandem with Bubble Heads to identify any gaps in training manpower and collaborate with the Head Trainer and SMEs to train individuals, ensuring a ready pool of deployable trainers for all courses and levels.

• Establish a Trainer Assessment/Quality Control System applicable to both full-time and adjunct trainers.

• Ensure continuous professional development (CPD) requirements are fulfilled by all full-time trainers.

Adult Education Network (AEN)

• Maintain active connections within the AEN to stay informed about developments in the Training and Adult Education (TAE) community, fostering collaborative support.

• Cultivate engagement and connections with Schools, Institutions, and Government Partners to stay abreast of the latest training and education initiatives.

Portfolio and Knowledge Requirements

• Possess ACTA/ACLP & DACE Certification (DACE certification is optional).

• Proficient in learning and development technology, encompassing but not limited to learning management systems, e-learning platforms, and resources. Additionally, adept in the theories and applications of pedagogy and andragogy.

• Acquainted with the F&B scene, including familiarity with emerging trends (experience in coffee-related matters is advantageous).

Personal Skills

• Strong interpersonal and communication skills

• Strong project management skills and excellent time management.

• Good leadership skills

• Highly organized and able to multi-task

• Resourceful and thinks out of the box

This job has everything for the right applicant, and is available immediately. All applications will be treated in strict confidence. Only successful candidates will be contacted.

As a part of our selection process, please provide to [email protected]:

1) Cover Letter detailing:

- your interest in joining our merry crew

- how your past experiences and values can be applied to the role

- what you believe you can bring to Bettr

2) CV

- detailing your availability and expected remuneration

3) Tests

Please take these 2 tests and screenprint your results back to us:

a) MBTI: http://www.16personalities.com/free-personality-test

b) Synergist: https://predictablesuccess.com/styles-quiz/

Keep in mind that there are no ‘right answers.’ The assessments are designed for us to understand your strengths and how you interact with others so that we can work better together.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Academy and Bettr Coffee, they offer world-class professional beverage education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through social programme for marginalised women and youth-at-risk, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

The 2022 President’s Volunteerism & Philanthropy Awards and the 2017 President's Challenge Social Enterprise of the Year was awarded to The Bettr Group. We are also Singapore's 1st Certified B Corp and Best For The World Honouree (Community) ‘16 - ’19, Best For The World (Workers) '22.

BETTR@WORK
We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.

To support NTU Education 2025 and with a strong focus on developing NTU students with the 3 Cs in Competence, Character and Cognitive Agility, this role is critical as part of the Career & Attachment Office (CAO)’s strategy to develop NTU students into future-ready graduates.

This role is fundamentally a conduit to facilitate and develop students with essential and future-ready career and employability skills for a VUCA workplace.

Responsibilities

• Research and assess current and future learning needs of NTU students with different stakeholders (eg employers, industry professionals, Faculty, colleagues)
• Conceptualise and design new programmes
• Facilitate and conduct in-house career and employability skills workshops
• Source and collaborate with companies to provide skills training
• Source suitable career programmes and/or external training consultants
• Partner and provide training advisory and workshops to Colleges and Schools
• Evaluate training programmes’ and trainers’ effectiveness and relevance
• Develop career resources and training materials to support students’ learning
• Source and evaluate ed-tech tools/platforms for career programmes
• Support workshop administration (eg training schedule, vendor liaison, procurement, payment, logistic arrangements)
• Create publicity materials and monitor registrations
• Provide regular training statistics for reporting and strategic decision making

Requirements

• A recognized degree with at least 4 years’ experience in learning and development, curriculum design and planning, and/or course administration
• ACTA / ACLP / DACE from WSQ would be preferred
• Competent in content development and implementation with knowledge of various training methodologies
• Knowledgeable in learning strategies, pedagogies and ed-tech tools/platforms
• Knowledgeable and has a wide networking of contacts and resources in skills at least 3 of the following areas: Digital Literacy, Critical Thinking/Design Thinking, Communication, Leadership, Global & Cultural Awareness,
• Proficient in MS Office tools and in database software
• Experienced trainer with excellent presentation/facilitation skills and ability to engage young adults
• Excellent written and verbal communication skills
• Strong critical thinking and decision making
• Meticulous with strong organization and administration skills
• Excellent team player with strong interpersonal skills
• Strong initiative, self-motivated, and focused in achieving quality outputs
• A can-do and positive work attitude

The Nanyang Centre for Public Administration (NCPA) at the College of Humanities, Arts, and Social Sciences, Nanyang Technological University (NTU), Singapore invites applications for Research Associate.

Key Responsibilities:

• Work closely with Director of NCPA (Prof Liu Hong) and other research staff at NCPA, as well as the School of Social Sciences

• Coordinate NCPA's research activities within NTU (including the Lien Ying Chow Legacy Fellowship Programme) and with external partners

Job Requirements:

• Master's degree in one of the relevant fields of public administration, public policy, Asian Studies, political science, and international political economy from a reputed university

• At least three years of relevant experience

• Ability to work collaboratively with team members is particularly welcome

• Strong background and demonstrated experience in research, field work, data collection and analysis, and publication

• Demonstrated experience using both quantitative and qualitative research methodologies would be preferred

Applicants must state their work plan and demonstrate how their expertise relates to the research programmes and provide cover letter, CV and one writing sample.

We regret to inform that only shortlisted candidates will be notified.

The Nanyang Centre for Public Administration (NCPA) at the College of Humanities, Arts, and Social Sciences, Nanyang Technological University (NTU), Singapore invites applications for Research Associate.

Key Responsibilities:

• Work closely with Director of NCPA (Prof Liu Hong) and other research staff at NCPA, as well as the School of Social Sciences

• Coordinate NCPA's research activities within NTU (including the Lien Ying Chow Legacy Fellowship Programme) and with external partners

Job Requirements:

• Master's degree in one of the relevant fields of public administration, public policy, Asian Studies, political science, and international political economy from a reputed university

• At least three years of relevant experience

• Ability to work collaboratively with team members is particularly welcome

• Strong background and demonstrated experience in research, field work, data collection and analysis, and publication

• Demonstrated experience using both quantitative and qualitative research methodologies would be preferred

Applicants must state their work plan and demonstrate how their expertise relates to the research programmes and provide cover letter, CV and one writing sample.

We regret to inform that only shortlisted candidates will be notified.

The Manager is a leadership position overseeing the activities of a specified Work-study Degree Programme (WSDeg Prog) where the incumbent contributes both as an individual contributor and to oversee a small team.

The team is responsible to ensure that internship opportunities are aligned to NTU’s learning outcome; and students can benefit from the learning experience to become more job ready.

Responsibilities

Programme and Facilitation Management (OJT)

• Design, develop and provide WSDeg Prog within respective responsible school programme area in collaboration with the relevant stakeholders; and in accordance to NTU curriculum development guidelines.
• Facilitate between industry partners and NTU faculties to constantly review the WSDeg Prog curriculum (incl related academic curriculum).
• Responsible for all aspects of WSDeg Prog according to assigned college and/or schools.
• Manage end-to-end WSDeg Prog processes up to completion of the essential assessment process.
• Collaborate with OJT employers to develop required On-the-Job Training (OJT) Training Plan in respect to the OJT designated job roles; and to facilitate its application to respective student.
• Provide consultation and coaching support to students who need help in overcome OJT challenges and to facilitate remedial actions with relevant stakeholders with concurrence.

Business Development & Stakeholders Management

• Develop and make plans to look for new OJT opportunities from current and new employers to recruit NTU students.
• Engage current and potential employers (and any relevant stakeholders) to garner relevant OJT opportunities.
• Collaborate with Team Lead to plan and develop suitable WSDeg Prog initiatives with respective schools to reinforce workplace experiential learning; and help in organizing the team to realize the agreed plan.

• Bachelor’s degree in any field from a recognized University.
• At least 4 to 6 years working experiences with exposure in team management role, internship/training management and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.
• Successful track record in the management of internships/ cooperative education/ work-study degree programme/ workplace learning/ performance enhancement or adult education.
• Familiar with adult learning pedagogy and practices of OJT.
• Able to provide career coaching support and consultation to students on their career goals, career aspiration, career development, career preparation and job search etc.
• Have some knowledge of industrial sectoral employment landscape and SkillsFuture Skills Framework.
• Candidate with qualifications in Career Facilitation Programme (CFP) and/or WSQ Advanced Certificate in Learning & Facilitation (ACLP) will have added advantages.
• A proficient written and oral communicator.
• Have an eye for detail.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI