Total 12 Manager it specialist job vacancies in Engineering category in Singapore

As a IT Manager | Desktop Support, the broad area of your job responsibilities will cover the following:

Ability to guide the team and resolve incident escalated by Desktop Support Assistant in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

Performed Desktop Support services to users

This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

Perform asset inventories

Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

Updates Incident records

Creates and updates work instructions (where necessary)

Document standards and procedures (where necessary)

Ideal candidate should possess the following:

Min 7 years’ Service Desk front and back-office experience with experience in leading a team

AV equipment experiences will be a plus

Experience in managing virtual team

Strong people management and leadership skills

Strong analytical and project management skills

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE:

The Lead/Senior DevOps Engineer will maintain and support an on-premises cloud infrastructure and apply DevOps practices and solutions. The person will also implement cloud-related and DevOps technologies such as AWS/Puppet/Chef/Elk/Azure/Openstack. Senior DevOps Engineer will be expected to conduct workshops with client to identify their challenges, come up with transformation roadmap and deliver technical solutions while coaching delivery teams on DevOps best practices.

YOUR RESPONSIBILITIES:

• Provide customers with reliable solutions
• Configure, maintain, and support the infrastructure both cloud and on-premises.
• Install, maintain, and support the various CI/CD, security and testing related tools
• Create multi-stage CI/CD pipelines to enable faster and frequent releases to production; help delivery teams automate their build and deployment to public cloud
• In some cases, act as a system administrator on different operating systems
• Document, and share knowledge on developed DevSecOps solutions

WHO YOU ARE:

• Strong Unix / Linux / Bash knowledge
• Deep understanding of cloud computing, e.g. technologies, deployment, costing, HA/DR, etc
• You should be able to coach delivery teams on DevOps principles, e.g. CI/CD, test automation, release automation etc. and engineering practices, e.g. TDD, BDD
• Well versed with at least one of the public, private or hybrid cloud platforms such as Openstack, VMWare, OpenShift, AWS, Azure or Google Cloud (GCP)
• Hands-on experience with automation and infrastructure-as-code using various tools including but not limited to Terraform, Pulumi, etc
• Experience with developing and implementing processes to handle releases from development to operations while respecting internal rules, and offering solutions for rollback etc
• You have a good understanding of microservice and event-driven architectures and DevSecOps practices which support relatively complex distributed systems
• Strong RDBMS and NoSQL skill in deploying and fine-tuning such as MySQL, Oracle, Elasticsearch.
• Good understanding of monitoring and hands-on experience of setting up and configuring monitoring tools (e.g. ELK, Prometheus, Grafana and Splunk)
• Overall, 3 - 8 years of experience in platform automation, applying various DevOps principles
• At least 4 years of experience in people management and past experience mentoring engineers

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Product Development: Lead the entire product lifecycle, from idea generation to launch, ensuring our products are competitive and exceed market standards.
• Market Insight & Innovation: Gain a thorough understanding of the needs of Requesting Licensees (RLs) and End Users (EUs), identifying gaps and developing innovative solutions that differentiate us in the market.
• Cross-Functional Leadership: Work collaboratively with various teams, including Business Development, Regulatory, Planning, Operations, IT, and Finance, to ensure smooth product delivery and support.
• Regulatory Engagement: Providing insights to navigate ongoing and immediate regulatory issues that necessitate changes to products and processes.
• Performance Monitoring & Optimization: Track product performance and revenue, implementing corrective action plans as needed. Continuously improve features, pricing, and business processes to maintain a competitive advantage.
• Customer-Centric Customization: Interact directly with customers to understand their specific needs, offering customized solutions that enhance customer satisfaction and loyalty.
• Compliance & Quality Assurance: Ensure that all products and processes adhere to relevant regulatory standards.

Requirements:

• Degree in Business, Engineering, IT, or related disciplines.
• At least 3-5 years of working experience in Product Management within a Telco/IT environment (those with more than 5 years of experience will be considered for Senior Product Manager position).
• Proven experience in financial and business case modelling.
• Excellent interpersonal and communication skills, with a knack for influencing and driving change.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

Join our Digital & IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services for our end users.

Key Responsibilities:

• Microsoft 365: Manage M365 services like Exchange, SharePoint, Entra and Intune.
• Infrastructure Management: Maintain Windows servers, networks, switches and other hardware.
• Installation & Configuration: Set up and maintain IT equipment and software.
• Technical Support: Troubleshoot and resolve hardware and software issues.
• System Security: Monitor performance and ensure IT system security.
• Network Security: Manage FortiGate Firewall for network security.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering, or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT support and infrastructure management.

Experience Levels:
We welcome candidates at all experience levels—from entry-level to senior and lead. Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Responsbilities

• Ensure that materials, equipment, and personnel are used efficiently to produce high-quality products while minimizing costs.
• Proactively investigate and troubleshoot process failures.
• Identify areas for improvement, prioritize actions, and implement solutions to enhance overall operational performance.
• Supervise and guide engineers in investigating and resolving process issues.
• Facilitate process improvements and provide actionable recommendations to the Management Review Board (MRB).
• Maintain precise operation of processes and equipment, ensuring adherence to established protocols.

Requirement

• Bachelor’s degree in Engineering or a related field, or equivalent experience.
• At least 5 years of managerial experience with a proven track record of achieving results and leading change effectively.
• Familiarity with Six Sigma and Lean Manufacturing principles is highly desirable.
• Demonstrated ability to lead teams effectively and work collaboratively with others.
• Skilled in handling uncertainty and mitigating risks to ensure smooth operations.
• Excellent verbal and written communication skills, with the ability to interact effectively at all organizational levels.
• Strong planning, negotiation, and organizational skills to manage projects and drive initiatives.
• Extensive knowledge of manufacturing management techniques and best practices.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now".

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Goh JunHong | Reg No: R1872577

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Join our Digital-IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services and FortiGate Firewall.

Key Responsibilities:

• Infrastructure Management: Maintain servers, networks, and hardware.
• Technical Support: Troubleshoot and resolve hardware/software issues.
• System Security: Monitor performance and ensure IT system security.
• Installation & Configuration: Set up and maintain IT equipment/software.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Microsoft 365: Manage services like Exchange Online, SharePoint, Teams, and OneDrive.
• Network Security: Manage FortiGate Firewall for network security.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT administration, support and infrastructure management.

Experience Levels:

We welcome candidates at all experience levels: Executive, Senior Executive, Assistant Manager, Manager.

Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

[What you will be working on]

This will involve the evaluation and implementation of both new initiatives and migration of existing on-premises applications to the cloud. In supporting day to day business needs, you are also required to manage the cloud environments ranging from cloud administration of the compute resources, storage, backup/restore, monitoring to patch management in accordance with our ICT policies. Lastly, this role includes implementing the security architecture to ensure data security with the relevant cybersecurity tools like the Security Information and Event Management (SIEM) solutions and Privileged Identity Management (PIM).

[What we are looking for]

You should have a minimum of 5 years’ experience in Information Systems or relevant disciplines, preferably in the areas of AWS, Azure or GCP. Relevant cloud certifications would be preferred. Strong analytical, communication and writing skills are needed as you work across functional teams as part of the overall project and vendor management.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

• Provide IT support operation on daily basis, include below activities:
• IT asset management (include the hardware and software) – manage all company IT asset with proper traceability record;
• Support HR on all employee on-board/off-board process including IT training;
• Provide all IT system setup and admin work; (file control, VPN setup and special software admin work support);
• IT Level 1 helpdesk support to all company staff include remote user from worldwide, it could be PC issue, office printer, phone system or network related issues;
• Troubleshooting AD/DC, Exchange server, File Server and Application server issues and provide a solution.
• Troubleshoot and configure the firewall, router and switch when issues arises.
• Escalate to 3rd party IT support vendor if issue couldn’t be fixed within same day, coordinate with IT support vendor resolve issues within TAT, document down for all IT issues and solutions in return document;
• Liaise with IT vendor management, include IT hardware/software quotation, costing, Purchase Order process and make proposal if any recommend system tools).
  
• System maintenance work on regular basis, include below activities:
• All System backup (File server backup, NAS storage backup, offline backup activity), verify all system backup files are working properly;
• Coordinate department head on storage Clean up include File server, SharePoint and NetApp;
• Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition;
• Pulse check all on server, router and firewall log and flag out all abnormal activities immediately;
• Regular update antivirus related tools and window related system patches.
  
• IT governance and direction:
• Maintain all IT related record (contract, agreement, software authorization, etc.) and regularly updates or renew on time;
• Keep updating and release new IT P&P (Policy & Procedure), BCP(Business Continuity Plan) and DRP(Disaster Recovery Plan);
• Working with finance and country IT support on IT budgeting yearly basis and review it quarterly;
• Assist external or internal auditor on IT compliance or ISO related audit;
• Evaluate vendor proposal and provide justification to management.
  
• IT related projects management (Ad Hoc or on-going) and provide weekly basis updates to management):
• IT project plan, budgeting and proposal;
• IT project deployment after project approved;
• IT project verification and provide necessary training to end user;
• IT project sign off and documentation.
  
• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.
• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

RESPONSIBILITIES

• Manage central console management of all clients IT equipments

• Manage the helpdesk support for incoming and outgoing calls to support customers and ensure closure of all incidents

• Installation, configuration, operation, troubleshooting of customer IT equipments and/or software

• On-site service if issues require on-site support for resolution

• IT projects support and implementation

• Experience in Cyber Security, advanced networking and project management skills

Accountabilities and tasks:

• Enforce and adhere to the corporate IT Standards, policies and procedures governance for corporate infrastructure architecture, security and system administration.

• Perform periodic server health-check and security review.

• Perform network/server/firmware upgrading and patching technical whitepaper or implementation guide for superior.

• Perform network and system monitoring, health check, security review, system backup and restore.

• Liaise with 3rd party software/hardware vendors for support and escalation,

• Perform network installation, management, monitoring, design, and maintenance for Corporate, LAN, WAN, WIFI and equipment.

• Apply developed subject matter knowledge to solve common operational issues within established guidelines and by recommending appropriate alternatives.

• Conduct subject matter knowledge and/or other IT related training to users.

• Recommend and suggest improvements to allow more effective usage of IT Services and support.

• Manage and work with Service Desk System – incidents and requests plus end-user support.

• Perform installation, configuration, removal, upgrading Install and office automation software, PC and Laptop setup and asset disposal.

• Manage IT procurement, vendor management and asset management.

• Other ad-hoc duties as assigned.

TECHNICAL SKILLS

• Basic networking knowledge and email troubleshooting.

• Knowledge in using Microsoft Office (Outlook, Word, Excel, PowerPoint)

• Experience in installation, administration, troubleshoot and configuration of various Windows workstation and Windows Servers / Ubuntu Operating systems

• Hands on experience in basic printer, scanner, routers, switches, wireless, NAS etc troubleshooting and setup.

• Hands on experience with setup, maintenance of Microsoft 365, Google Workspace Cloud solutions.

• Hands on experience with remote access tools.

• Perform on site service if issues can’t be resolved remotely

• Able to work independently with professionalism

MINDSET

• Customer focus – Focus on solving customer IT issues with professionalism.

• Teamwork – Work closely with Sales and Technical team to fulfil customer’s requirement and issues

• Challenger Spirit – Always explore new ways to resolve issue and enhance productivity

• Constant upgrading – Always upgrade new technology skill sets and soft skills to service customer of highest standard

• Fast learner with good time management and organizational skills to deliver critical timeline

Preferred qualities / experiences:

• Minimum 2 years to 5 years of relevant working experience performing the functions of an IT Engineer. Experienced Candidates with more than 5 years’ experience can apply for Senior position.

• Candidates with experience in LAN/WAN, Desktop, Servers administration and support are highly preferred.

• Cisco Certified Network Associate (CCNA) and/or Microsoft Certified Systems Engineer (MCSE) preferred.

• Good technical knowledge and hands-on experience.

• Have a good understanding of IT audit requirements and compliance.

Your new role

-Develop and manage MLOps infrastructure to facilitate the deployment, scaling, and monitoring of machine learning models.

- Work collaboratively with data scientists and engineering teams to move machine learning models from development to production smoothly.

- Implement and manage automation tools for continuous integration, testing, and deployment of machine learning systems.

- Apply best practices in version control, testing, and containerization for machine learning models.

What you'll need to succeed

-Bachelor’s or Master’s degree in Computer Science, Data Science, AI, or a related field.

- Proven experience in MLOps, with a strong background in machine learning and DevOps practices.

- Familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch) and DevOps tools (e.g., Docker, Kubernetes, Jenkins).

- Knowledge of CI/CD pipelines, automation processes, and cloud infrastructure.

What you need to do now

If you're interested in this role, reach out to me directly at my email address ( [email protected]) with your updated CV. Referrals are always welcomed so feel free to forward this to anyone you know who might be good for this role.

EA Reg no: R22104585

EA License Number: 07C3924 | Company Registration No: 200609504D

Your new role

- Design and implement efficient, scalable, and secure infrastructure solutions.

- Manage and maintain existing IT infrastructure to ensure high availability and performance.

- Collaborate with IT and development teams to align infrastructure development with the company’s needs.

- Monitor infrastructure performance, identify bottlenecks, and implement optimizations.

- Ensure infrastructure security and compliance with industry standards and best practices.

- Stay updated on the latest trends and technologies in IT infrastructure and systems.

What you'll need to succeed

- Bachelor’s or Master’s degree in Computer Science, IT, Engineering, or a related field.

- Proven experience in infrastructure design, implementation, and management.

- Familiarity with cloud services and platforms such as AWS, Azure, or Google Cloud Engine.

- Strong understanding of network architecture, data storage solutions, and system security.

- Proficiency in managing server environments, virtualization technologies, and containerization.

- Excellent problem-solving skills and attention to detail. - Effective communication skills in English.

- Ability to work collaboratively in a dynamic and evolving environment.

What you need to do now

If you're interested in this role, reach out to me directly at my email address ( [email protected]) with your updated CV. Referrals are always welcomed so feel free to forward this to anyone you know who might be good for this role.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

DevOps Engineer (Multiple headcounts!)

6 to 12 months contract (extendable)

Your new role

· Develop and optimize the company's IT infrastructure, with a focus on cloud services in AWS, Azure, or Google Cloud Engine.

· Implement and manage continuous integration and continuous deployment (CI/CD) processes.

· Monitor and ensure high performance and reliability of the system infrastructure.

· Work closely with software development teams to align IT infrastructure with project requirements.

· Manage and secure cloud-based environments, ensuring compliance with industry standards.

· Stay updated on the latest trends in DevOps, cloud services, and related technologies.

What you need

· Bachelor’s or Master’s degree in Computer Science, IT, Software Engineering, or related fields.

· Extensive experience in DevOps methodologies and practices.

· Proficiency in cloud services and infrastructure management, particularly in AWS, Azure, or Google Cloud Engine.

· Knowledge of a range of DevOps tools (e.g., Docker, Kubernetes, Jenkins, Ansible).

· Strong scripting and automation skills.

What you'll get in return
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D