Total 19 scientific operations manager job vacancies in Engineering category in kaki bukit south east

The Engineer is responsible for technical support on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation; managing and monitoring all installed system and infrastructure; ensuring the highest levels of systems and infrastructure availability.

Responsibilties :

• Provide technical support and administration on Windows 2012 / 2016 / 2019 / 2022 Server, Microsoft Active Directory/ADFS/DNS/DHCP, Office 365, Red Hat Linux Servers and AWS (Amazon Web Services) Cloud Environment.
• Installing, configuring, testing and maintaining operating systems, application software and system management tools, including system and file restoration (if required).
• Monitor (and respond to) all system alerts and provide daily technical support in terms of troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• Collaborate with the Cyber Security team and perform regular system and security patches on a timely basis.
• Perform ad-hoc root cause analysis and problem resolution.
• Coordinate with the IT Infrastructure and Operations Manager in system capacity planning and management.
• Monitor IT tickets and provide appropriate resolution on a timely basis.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Assist on the coordination of internal and external IT audit for the IT Infrastructure.
• Assist his/her immediate superior in defining the methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma/Bachelor degree in Information Technology, Computer Engineering or equivalent
• Min 3 years of relevant working experience in system administration and cloud operations.
• AWS Certified SysOps Administrator, Microsoft Certified System Engineer (MCSE), and Red Hat Certified Engineer (RHCE).
• Strong knowledge on VMWare and Hyper-V
• Strong knowledge on Windows Active Directory, ADFS, DNS, DHCP and Office 365.
• Must be independent and proactive.
• Good interpersonal, communication and analytical skills.
• ITIL Certification Foundation Level will be an advantage.
• Good command of English language (written and oral).
• Be ready to be on standby and perform system maintenance activities after office-hours, if required.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidate will be notified.

The Associate Engineer is responsible in supporting Enterprise and Operations & Business Support Systems (OSS/BSS) functions to all internal and external customers.

Responsibilities :

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., Remedy, Service Web Portal, Corporate Portal, Payment Portal, etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements.
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry.
• Proficient in Microsoft tools like Word, Excel, PowerPoint..
• Good knowledge and hands-on experience in web services and dynamic web application developments (SOAP, WDSL, PHP, JSP, Java, J2EE, Spring, Hibernate, Oracle, MySQL etc).
• Knowledge of working with tools such as Python with Django Rest Framework, Postgres Database, Nginx application server, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The Senior AE/ Engineer is responsible for maintaining and improving the organization’s cybersecurity posture on an ongoing basis. S/he will work with external experts to implement security solutions, and work with vendors to monitor, detect and contain cybersecurity incidents to minimize impact to the organization.

Responsibilities :

• Review and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis
• Work with vendor to conduct security assessments and penetration tests.
• Identify security gaps, perform threat risk assessments in current setup and propose mitigating measures.
• Standardize and refine security incident response and escalation processes.
• Mitigate and contain threats when detected.
• Escalate security incidents and non-compliances on a timely basis.
• Work with IT infrastructure team to evaluate, implement and enhance the network perimeter security, endpoint security, SIEM, secured remote access, MFA, Identity Access Management and Privileged Access Management.
• Monitor information security alerts triage, mitigate, and escalate issues as needed.
• Provide security advisory to end users on regular basis.
• IT Security Management of various aspect, e.g. network security, server security, application security, end point security, email security, physical access security, logical access security, etc.
• Keep abreast of industrial IT security advancements and introduce appropriate security enhancements to IT infrastructure and systems.
• Attend to any other reasonable duties as assigned by the Senior Cyber Security & IT Governance Manager and IT Director.

Requirements :

• Degree in engineering, science or information technology, or equivalent education.
• At least 3-5 years of related work experience in cybersecurity management and security governance.
• Candidates with additional experience will be considered for the Senior Cyber Security Analyst position
• Good working knowledge of security risk management, security governance framework and compliance (IT Security Audit / log review), technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.
• Strong understanding of ISO27001 standard.
• Hands-on experience at least 4 of the following IT Security Tools:

a) Next Generation Firewall (e.g., FortiGate, Palo Alto, Cisco FirePower)

b) SASE (Zscaler, Netskope, Skyhigh)

c) Tenable Security Center Continuous View

d) Endpoint Protection (e.g., Symantec, Trend Micro, Sophos Endpoint)

e) Email Security (e.g., Mimecast, ProofPoint, Cisco Email Security)

f) Data Loss Prevention (e.g., Symantec, ForcePoint, Digital Guardian)

g) SIEM (e.g., Splunk, QRadar)

h) CyberArk PAM and IAM

• Understand Risk Management, Disaster Recovery, Business Continuity and IT Regulatory Compliance.
• Good command of written and spoken English.
• Excellent interpersonal and communication skills.
• Pro-active, independent, resourceful, able to work in a team environment and work independently with minimal supervision.
• Work well with all functional levels in the organization.
• CISSP, CISM, CISA or equivalent IT security certifications will be advantageous.
• Prior IT security consulting and/or IT Network experience will be advantageous.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The Associate Engineer, EUS is responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities :

• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

What you will be doing :

• Conduct building energy audits to evaluate energy use, costs and identify potential conservation measures
• Perform data analysis and evaluate equipment performance with respect to energy efficiency
• Initiate energy saving proposals to optimize equipment operations and control strategies
• Review and recommend equipment retrofits for energy efficient replacements
• Design consultancy and project management for equipment retrofits
• Achieve Green Building certifications (eg. Green Mark, LEEDs, WELLs etc) for clients through conducting gap analysis and proposing solutions for implementation to enhance building performance
• Work closely with sales team in introducing sales strategies, technical scope analysis, capability demonstrations, development of proposals and projects cost estimates
• Coordinate with clients, consultants and subcontractors to ensure timely delivery of project schedules
• Manage a team of Engineers

Requirements :

• Degree or equivalent relating to mechanical or electrical engineering or related technical discipline
• Preferable with certification of Energy Auditor / SCEM / GMAP / LEED / WELL
• travel and perform hands-on work at project sites
• Team player, possess good interpersonal and communication skills
• Proficient in technical report writing
• Ability to work independently
• Knowledge of ACMV systems, design software and/or AutoCAD will be advantageous

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

• Experience in Market Risk, leading a high-performance team and large-scale high-impact projects on Market Risk, Counterparty Credit Risk, Risk Analytics for risk analysis, monitoring, and reporting.
• Building financial models, pricing derivatives, automating reports, and building trusting relationships with stakeholders including Traders, Risk, IT, Compliance & Audit
• Solid knowledge of Capital Markets products (e.g., Fixed Income, FX, Derivatives, Futures, Swaps), Market Risk methodologies and regulations (e.g., Value-at-Risk, Stress Testing, Back Testing, Basel II, FRTB)
• Proficient at Excel Macro, SQL, Python, MATLAB, STATA, Tableau, Bloomberg, Capital IQ, PowerPoint, Unix Bash
• Monitored daily market risk for Global Fixed Incomes Credit, Equity Derivatives and Prime Services; enhanced daily market risk reports and regulatory reports by using Excel, VBA, Tableau and Python
• Managed the projects by collaborating with IT and Data team and enhanced operation process by conducting reconciliations and automating procedures using Python & Unix Bash script to deliver timely risk reporting.
• Prepared FRTB Quantitative Impact Study (QIS) reports and presentations for Executives and chaired meetings by understanding expectations, creating project plans, and making recommendations for potential issues.
• Mentored and coached junior staff and held career development sessions to inspire/motivate high performances.

MSI Global Private Limited is a wholly-owned subsidiary of the Land Transport Authority of Singapore, providing professional land transport consultancy, engineering services and solutions in Singapore and many other parts of the world. The Company owns a subsidiary in Shanghai.

We seek highly motivated, results-oriented team players to join us as professional partners to strengthen and realize our mission, strategic thrusts and core values.

Working with leading-edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of Automatic Fare Collection (AFC) equipment. Your job includes gathering requirements and designing and developing multiple public transport e-payment devices. Typical devices include bus fare collection devices and rail fare collection gates. You need to investigate reported issues and improve individual AFC device software and the overall AFC system. Additionally, you need to support AFC software rollout and deployment in the production environment. You should be good at analyzing and solving issues pertaining to systems or software.

Job Responsibilities:

• Providing customers with a first point of contact through our helpdesk, whether via phone, email, or ticket.
• Incident and Change Request system Management – Escalation, Report Generation, Monthly System maintenance etc.
• Handle 24/7 Hotline Duty Support one week in a month.
• Ability to work in the Security Operation Centre (SOC)/Network Operation Centre (NOC).
• Identifies operational problems by observing and studying system functioning and performance results, investigating complaints and suggestions, interviewing process supervisors and operators, and completing troubleshooting procedures.
• Develop Standard Operating Procedure documents for troubleshooting and processes in the Project. Monitor best practices and changes in procedures and update the SOP documentation.
• Improves operational quality results by studying, evaluating, and recommending process re-design, implementing changes, and contributing information and opinions to unit design and modification teams.
• Maintains a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Provides operational management information by collecting and analysing engineering data and trends.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organisations.

Requirements:

• Recognized Degree in Electrical/Electronic Engineering/Computer Science or a relevant discipline.
• Manage multiple vendors that provide IT support services and ensure delivery of contractual deliverables and good user experiences.
• Aggressively monitor and respond to incidents generated by stakeholders.
• Possess good communication and interpersonal skills to work effectively with technical and non-technical internal and external stakeholders.
• A self-motivated team player with strong analytical and problem-solving skills is preferred.
• Able to work in adverse weather and do overtime/work weekends - independently and as a team.
• Strong Microsoft Word, PowerPoint, and Excel skills and experience are a MUST.
• A proactive, positive, passionate, hardworking and always willing-to-learn attitude is a MUST.
• Willing to work onsite is a MUST.
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues.
• Excellent customer service skills, problem-solving, and a strong sense of urgency.
• Freshers are encouraged to apply.

Desired Skills:

• Data Analytics and Data Visualization skills will be an added advantage.
• Safety Skills and Certifications, such as Safety Officer, Safety Supervisor, and Work at Height for Supervisor/Assessor/Manager, are an added advantage.
• Programming Skills such as Python, C, C++, Java, and SQL are an added advantage.

(A-11)

MSI Global Private Limited is a wholly-owned subsidiary of the Land Transport Authority of Singapore, providing professional land transport consultancy, engineering services and solutions in Singapore and many other parts of the world. The Company owns a subsidiary in Shanghai.

We are looking for highly motivated, results-oriented team players to join us as professional partners to strengthen and realize our vision, mission, strategic thrusts and core values.

Working with leading-edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of Automatic Fare Collection (AFC) equipment. Your job includes gathering requirements and designing and developing multiple public transport e-payment devices. Typical devices include bus fare collection devices and rail fare collection gates. You need to investigate reported issues and improve both individual AFC device software and the overall AFC system. Additionally, you need to support AFC software rollout and deployment in the production environment. You should be good at analyzing problems and skilful in resolving issues pertaining to systems or software.

Job Responsibilities

• Providing customers with a first point of contact through our helpdesk, whether via phone, email, or ticket.
• Incident and Change Request system Management – Escalation, Report Generation, Monthly System Maintenance etc.
• Handle 24/7 Hotline Duty Support one week in a month.
• Ability to work in the Security Operation Centre (SOC)/Network Operation Centre (NOC).
• Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; interviewing process supervisors and operators; completing troubleshooting procedures.
• Develop Standard Operating Procedure documents for troubleshooting and processes in the Project. Monitor best practices and changes in procedures and update the SOP documentation.
• Improves operational quality results by studying, evaluating, and recommending process re-design, implementing changes, and contributing information and opinions to unit design and modification teams.
• Maintains a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
• Provides operational management information by collecting, analysing, and summarizing operating and engineering data and trends.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

Requirements:

• Recognized ITE/Diploma/Degree in Electrical/Electronic Engineering/Computer Science or a relevant discipline.
• Manage multiple vendors that provide IT support services and ensure delivery of contractual deliverables and good user experiences.
• Aggressively monitor and respond to incidents generated by stakeholders.
• Possess good communication and interpersonal skills to work effectively with technical and non-technical internal and external stakeholders.
• A self-motivated team player with strong analytical and problem-solving skills is preferred.
• Able to work in adverse weather and do overtime/work weekends - independently and as a team.
• Strong Microsoft Word, PowerPoint, and Excel skills and experience are a MUST.
• A proactive, positive, passionate, hardworking and always willing-to-learn attitude is a MUST.
• Willing to work onsite is a MUST.
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues.
• Excellent customer service skills, problem-solving, and a strong sense of urgency.
• Freshers are encouraged to apply.

Desired Skills:

• Data Analytics and Data Visualization skills will be an added advantage.
• Safety Skills and Certifications, such as Safety Officer, Safety Supervisor, and Work at Height for Supervisor/Assessor/Manager, are an added advantage.
• Programming Skills such as Python, C, C++, Java, and SQL are an added advantage.

(B-11)

This role is responsible for the maintenance of NetLink Trust’s fibre network.

He/She is required to work on site with equipment to troubleshoot and rectify network issues both independently and as a team.

Responsibilities :

• Track that all installation appointments and work orders are fulfilled and delivered on time
• Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance indicator reports according to the SLA framework.
• Monitor and ensure that all work orders are completed timely and meet performance on SAP and QoS. Prepare monthly performance indicator reports according to the SAP and QoS framework.
• Perform in-depth trouble-shooting of faults with using OTDR, GPON meter and power meter/light source.
• Conduct in-depth analysis of statistics through system analytics on fault tickets to identify root cause of fault trends and potential network problems.
• Conduct joint on-site testing and verification tests with QP/RL and RSP personnel to determine root cause of fault and resolution.
• Conduct regular on-site inspections of on-going works to ensure that contractors adhere to established work procedures such as end-to-end testing, installation standards and safety work processes
• To supervise staff and contractors to complete projects (if required).
• Any other duties as per assigned

Requirements :

• Minimum Nitec qualification in any discipline
• Experience in telecommunication area with service provisioning and field experience will be an advantage.
• Analytical and has a flair for dealing with technical and operational problems
• Good interpersonal and communication skills
• Able to work independently and as a team
• Exposure in customer service is an advantage
• Knowledge of Fibre Optics
• With valid Class 3 driving license
• Candidates with no prior experience are welcome to apply as on-job training will be provided

Careers that Change Lives

Engineers are indispensable to achieving our Mission. That’s why we empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship and the guidance you need to continue to develop your expertise. With roles in specific business units, as well as at the corporate level, you’re sure to find an opportunity to make an impact that’s right for you.

Today, we’re partnering across the industry to confront systemic healthcare challenges – this requires bold leadership. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

The Quality Engineer be responsible to ensure that sterilization process comply with the specification and regulatory government agencies requirements – FDA, PMDA, ISO 13485. Will lead and participate in the Global Sterilization committee and standardization.

• Lead/participate sterilization process meets specification/requirement, maintenance of sterilization equipment, process and equipment improvement
• Provide support to production for any technical issue and other activities (Nonconformity management, CAPA, training, calibration, maintenance, etc.).
• Collaborate, update and maintain FMEA for sterilization.
• Support, review and approve the following processes:Document updates/approvals related to Sterilization
  Routine Sterilization Release
  Corrective / Preventive Actions related to Sterilization
• Work on special projects assigned by Supervisor/Manager.

Must Haves:

• Bachelor’s degree in engineering (Biomedical engineering, biotechnology, etc.) or equivalent.
• Minimum 2 years’ experience in engineering role related to manufacturing of medical devices.

Nice to Have:

• Good communication and interpersonal skills, ability to articulate ideas clearly and concisely to people of all levels.
• Preferably experience in EO Sterilization, sterilizer equipment, and/or Bioburden / Endotoxin testing

About Medtronic Singapore Operations

Medtronic Singapore Operations was among the first international medical technology firms to set up manufacturing operations in Singapore. We are one of the most advanced medical device manufacturing sites and the first manufacturing facility of its kind in the region to make implantable cardiac leads, pacemakers and monitors.

As a company Medtronic is intensely focused on creating a workplace environment which reflects our standing as the world’s top medical device company.

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Our global well-being program supports your physical, emotional, social and financial well-being.
• Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.
• Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.
• We have generous employee referral programs, employees stock purchase plan, leave benefits, and more

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SISTIC.COM PTE LTD, part of the MCCY family, is Singapore's largest ticketing agency and one of the leading e-commerce players, selling over 6 million tickets annually.

Under a new leadership team, SISTIC is preparing for the next stage of hyper growth.

We would love to hear from you if you

• take pride in ensuring delivery of quality code on time
• are a self-starter who works well with people

In return, we offer

• work-life balance
• hybrid work

In Your Role

• Lead, develop and grow the Engineering team into a high-performing team
• Translate business requirements and product roadmap into practical software architectures and requirements
• Design and implement solutions
• Guide and train team on coding related matters
• Plan sprints and ensure quality code is delivered on time
• Work on mission-critical systems with high requirements on availability, reliability and performance
• Monitor reliability and performance of systems to suggest improvements
• Collaborate with DevOps team to improve processes

Requirements

• Degree/Diploma in an Engineering, Computer Science or other technical field
• At least 10 years of experience in software development/engineering
• At least 2 years of experience managing a team of at least 5 engineers
• At least 2 years of experience working on mission-critical systems
• Experience with Java Spring Boot, SQL and NoSQL (ideally Redis and Cassandra) databases, and message queues

• Experience in developing end-to-end applications.

• Experience working in both Unix and Windows operating environments are preferred.

• Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).

• Knowledge with hands on experience in technologies like .Net core, Net5 above and C#

• Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.

• ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

• Web Servers (e.g., Apache) and UI/UX design.

• Experience in CI/CD principles

• Experience in DevSecOps architecture

• Experience of developing cloud native applications.

Job Title: Operations Engineer (ID8129)

Location: Yishun
Working Hour: 5 days work Monday-Friday 8:30am – 5:30pm

Salary: $4000 - $5000

Job Description:

· Monitor and optimize operational processes to improve efficiency, productivity, and cost-effectiveness.

· Troubleshoot equipment and system issues to minimize downtime and ensure uninterrupted operations.

· Develop and implement preventive maintenance programs to maintain equipment reliability and performance.

· Conduct root cause analysis for operational failures and implement corrective actions to prevent recurrence.

· Collaborate with cross-functional teams to identify and implement process improvements and operational enhancements.

· Ensure compliance with regulatory requirements, safety standards, and environmental regulations.

· Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance with company policies.

· Train operations staff on proper procedures, equipment operation, and safety protocols.

· Monitor and analyze key performance indicators (KPIs) to track operational performance and identify areas for improvement.

· Prepare regular reports and presentations on operational performance for management review.

Requirement:

· Bachelor’s degree in engineering or a related field.

· Proven experience in operations engineering or a similar role, with at least 5 years of experience.

· Strong technical background in engineering principles and practices.

· Excellent problem-solving and analytical skills.

· Ability to work independently and as part of a team.

· Excellent communication and interpersonal skills.

· Proficiency in Microsoft Office and other relevant software.

· Familiarity with the Singapore business landscape and regulatory environment.

· Valid Singapore driver's license (if applicable).

Responsibilities

• Support Production system of LifeAsia and Integral Group

• Program enhancements/developments related to Life Asia and/or group 400 system

• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself

• Liaise with Web Application Team on Front-end applications on inter-related projects

• Perform system analysis, design and system unit/integration testing

• Prepare/update Technical Specifications and end user system job instructions documents

• Liaise with external parties pertaining to system collaboration and system testing

• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set

• Ensure quality deliverables, documentation and reporting for work assigned and performed

• Sound experience in Life Insurance industry

• At least 5 years hands-on coding experience in SMART 400 on AS400

• Knowledge of both Life-400 and Group-400 will be an added advantage

Responsibilities

· Support Production system of Life Asia and Integral Group

· Program enhancements/developments related to Life Asia and/or group 400 system.

· Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.

· Liaise with Web Application Team on Front-end applications on inter-related projects.

· Perform system analysis, design, and system unit/integration testing.

· Prepare/update Technical Specifications and end user system job instructions documents.

· Liaise with external parties pertaining to system collaboration and system testing.

· Observe, maintain, and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.

· Ensure quality deliverables, documentation and reporting for work assigned and performed.

· Sound experience in Life Insurance industry.

. At least 5 years hands-on coding experience in SMART 400 on AS400.

. Knowledge of both Life-400 and Group-400 will be an added advantage.

To be a part of the Engineering Planning Department responsible for planning and rolling out Singapore’s Next Generation Nationwide Broadband Network (Next Gen NBN) fibre infrastructure.

Responsibilities :

• Plan/Design pipeline/innerduct and cable project schemes for the implementation of NetLink Trust’s fibre network infrastructure.
• Update Network Inventory records of cables, pipelines and orders according to the planned project and on-site assignment.
• To monitor project implementation progress of projects.
• Perform any other tasks as assigned by the supervisor.

Requirements :

• A Diploma in Engineering or with at least 3 years of relevant experience.
• Experience in CAD/CAM drafting environment would be an advantage.
• Knowledge of network rollout or implementation would be an advantage.
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities :

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.
• Manage and monitor contractor performance
• Identify potential issues prior to provisioning.
• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.
• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences
• Prioritize and manage all VIP escalations with a high level of professionalism
• Prepare daily / weekly monitoring and analytical reports.
• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements
• To pick up knowledge and skillsets from other sections within SP to prepare for the possibility of job rotation
• Perform other duties as assigned by supervisors.
• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements :

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred
• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint
• Driving license and own transportation would be an advantage for onsite duties
• Must be team player and possess basic customer service skillsets for effective communication with end-users

To be responsible for fulfilling NBAP/P2P service requests from our customers; including working together with the support from internal and external teams to resolve provisioning issues as part of a member of Service Provisioning Department.

Requirements :

• Monitor end-to-end tracking of orders to ensure timely and accurate updates of works
• progress.
• Provide timely, accurate and quality of works progress updates to Requesting Licensees.
• To go on-site if needed to conduct survey or requested by Requesting Licensees to resolve
• site issues.
• Liaise with Requesting Licensees/Contractor/ internal stake holder on NBAP projects or
• work orders.
• Ensuring the submission of WAH documentation from contractor and assess them
• Accordingly.
• Inspecting of sites to ensure contractor follow operational procedures.
• Perform other duties as assigned by supervisors.

Requirements :

• Diploma in Engineering or with at least 2 years of relevant experience
• Possess excellent project management and communications skills.
• A good team player and quick learning, goal oriented individual.

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

About the Team

The Contract Logistics Engineering & Automation team is responsible for diagnosis and reengineering process to work out the improvements and with innovations/automations application as necessary on Contract Logistics operations for our customers in APAC and all over the world. One of major aspects is the application of updated process through engineering and innovative technologies including but not limited to automation and robotization in both new business opportunities and existing operations.

Responsibilities

Lead Engineering & Automation projects of assigned markets to support business improvements and renewals:

• Provide leadership to Qualify, Resource and Oversee the Engineering and Automation design process of all warehousing projects in assigned team within Asia Pacific Region which includes the planning, risk assessment, data analysis, material flow, determination of optimal solution concept, detailed solution design, manage automation vendor quotation and investment analysis.
• Ownership of the Standard Work Framework for Engineering & Automation APAC, to ensure efficient engineering & automation simulation processes and aligned to the key steps and milestones represented in CLDM. Guide the EA team resources to ensure awareness and compliance.
• Be the Engineering & Automation SME for matters in relation to any focused solutioning of product(s) or relevant EA tools. Constantly diagnose process and analyze engineered improvements for warehousing activities including but not limited to inbound, storage, outbound and VAS as an end-to-end process within 4 walls operations.
• Work collaboratively with the Engineering & Automation community to ensure the templates and offerings are correctly deployed to maximize the business success through these products and specific verticals
• Promote, leverage and facilitate the replications of best engineering & automation practices across EA Network

Engineering and Automation for Continuous Improvements of the assigned customer account:

• Collaborate with internal and external stakeholders to understand the requirements, communicate data requirements and methodology.
• Analyze detailed data to provide processes and workflows determination, position responsibilities and system flows in conjunction with physical material flows, identify tactical recommendations
• Analyze contractual commitments, specifications, performance and other data to plan and develop logistics activities by using knowledge of industrial and/or process engineering, automation, ergonomics, business practices & requirements
• Review the current layout and perform warehouse redesign as needed taking into consideration of net impact
• Conduct time studies and workflow movement measurement analysis to determine the current productivity and cycle times, and hence review the usage of appropriate MHE in relation to product specification, operations requirement and layout where necessary
• Validate and identify appropriate storage types and methodologies, both in manual and automated solutions, including applications of appropriate Automation and technologies for processes and/storage to increase productivity and/or capacity when applicable
• Diagnose and define potential improvement opportunities and setting the productivity standards for the operations for ramp-up/ramp down scenario.
• Clearly present and demonstrate the impact of designed processes to warehouse design, technologies required, service to customer and all stakeholders.
• Drive project deliverables, presentation of results and recommendations to stakeholders
• Produce cost efficient solution and supply pertinent information to support ROI/MIRR during Investment Application and approval facilitation.
• Provide support our sites and operations with automation experiences sharing/coaching during specification, implementation and testing phases
• Define specifications and act as a counterpart to our global and regional supplier partners for automation
• Engineering:Responsible for managing and developing solution reengineering for existing customers including nominated projects/tasks from operations and contract renewals via scheduling plan
• Renewals: Trigger and engage the review of existing operations proactively to lead process and/or storage reengineering/improvements of Contract Renewals. Deploy detailed Engineering project when necessary.
• Automation: Assess the feasibility of utilizing and expanding the use of Automation, Robotics, and Technologies on applicable process or setup to improve productivity on the operations activities, but not limited to Inbound, Putaway, Picking, Packing, Outbound and VAS. Work on the projects screening and apply strategic imperatives to drive innovation & automation in key operations. Assess the feasibility of applying automation / robotization in customer projects (new and existing businesses)
• New Business: Support in new business/growth opportunities requiring Automation via technology check

Coaching & Training:

• Support to develop and conduct training programs and provide coaching in areas of industrial engineering and automation to in-country junior resource as required based on participants’ training/coaching needs
• As a member of APAC Engineering & Automation Leadership, support on the development, deployment, and continuous improvement of standardized methodologies, tools and templates
• Act as Engineering & Automation focal point for the assigned customer account
• Ensure self and team members have an Individual Development Plan (IDP) identifying personal development and alignment to business need
• Conduct regular communication to ensure team members understand the company’s objectives and goals
• Periodical evaluation of team members’ performance based on their personal growth targets

Qualifications

Education

• Bachelors’ degree, in Industrial Engineering / Logistics Engineering / Automation & Mechatronics Engineering
• Postgraduate degree is an advantage

Related Experience

• Experience in modern warehouse and distribution, supply chain design (automation and other modern warehousing innovation (robotics, digitalisation) is preferred
• Minimum 8 years’ professional experience in Logistics, warehousing or 3PL industries, preferably in an international logistics service environment
• 8+ years of relevant working experience of solution design/automation/process engineering in the logistics and supply chain industry; knowledge in 3PL is a plus
• Experience in VSM and/or Six Sigma is a plus

Technical Skills

• Solid analytical skills with good commercial and technical understanding of Contract Logistics and Warehousing.
• Excellent knowledge and/or extensive experience of logistics automation methods and techniques
• Knowledge on operative IT systems/WMS and automation implementation or worked with automated logistics systems will be added advantage
• Excellent proficiency in Microsoft Office (Excel functions – VBA/VLOOKUP/PivotTable, and PowerPoint, etc), and knowledge about other Microsoft 365 Apps including but not limited VISIO/Stream/Power BI is a plus
• Practical working experience with AutoCAD. Experience in CLASS, Sketchup and/or other supply chain design software/tools is a plus
• Good knowledge in warehouse solution design; able to develop operationally feasible solution(s) to meet customer requirements

Soft Skills

• Pragmatic financial acumen to optimize both investment level and ROI
• Structured project approach and ability to deliver results on time, on budget, and to the excellent standards
• Good command in spoken and written English; other Asian language(s) is beneficial
• Good organization skills with experience of leading, growing and nurturing a team is preferred
• Self-starter with positive attitude to overcome problems effectively and able to work under own initiative with minimal supervision
• Highly responsible, initiative, proactive, and able to coordinate and motivate people and to work as a team under time pressure
• Intercultural skills and working experience abroad are preferred

Travel Requirements

• Able to travel nationwide and regionally/internationally on project basis as necessary (<20%)

Why DB Schenker?
Competitive salary package
Opportunities for career growth and development, both locally & internationally
Supportive and collaborative team environment
Access to company-wide training programs and initiatives