Total 7 support advisor job vacancies in Engineering category in D22 Jurong, Jurong Island, Tuas

We are seeking a motivated Assistant Engineer (Sales & Marketing Support) to join our dynamic team! This role will serve as a bridge between our engineering, sales, and marketing teams, ensuring seamless communication and support. The ideal candidate will bring a combination of technical expertise and customer-oriented skills to assist in delivering exceptional service to our clients.

Job Scope:

Technical Support for Sales Team:

• Provide technical assistance and product knowledge to the sales team during customer meetings, presentations, and calls.
• Prepare technical documentation, product specifications, and comparison reports for sales presentations.

Customer Interaction & Troubleshooting:

• Assist in addressing technical inquiries from clients and help troubleshoot product-related issues.
• Participate in customer meetings to explain technical aspects of UF membranes and their applications.

Project Support:

• Collaborate with the sales team to support technical aspects of client projects, including sizing and selecting appropriate UF membrane products for specific applications.
• Monitor project timelines and provide updates to the sales team to ensure smooth coordination with customers.

Market Research & Product Development Input:

• Conduct market research to understand customer needs, competitor products, and industry trends.
• Provide feedback to the R&D and production teams regarding potential improvements or modifications to the UF membrane products based on customer feedback and market demand.

Training & Product Demonstrations:

• Organize and conduct product training sessions for the sales team, distributors, and customers.
• Assist in product demonstrations and pilot installations for potential clients to showcase membrane performance.

Documentation & Reporting:

• Maintain detailed documentation of customer interactions, technical issues, and solutions provided.
• Prepare regular reports on customer feedback, product performance, and sales support activities.

Collaboration with Marketing Team:

• Work closely with the marketing team to develop technical content for brochures, presentations, and marketing materials.
• Assist in planning and executing marketing events, such as exhibitions, webinars, and customer workshops.

Qualifications:

Educational Background:

• Bachelor’s degree in Engineering (Chemical, Environmental, Mechanical, or related field).
• Knowledge of water treatment or membrane technology is a plus.

Technical Knowledge:

• Ability to read technical drawings and understand product specifications.
• Familiar with AutoCAD or Solidworks
• Programming and Data analysis will be a plus

Communication Skills:

• Strong verbal and written communication skills.
• Ability to explain technical concepts to non-technical audiences and prepare technical reports.

Problem-Solving & Collaboration:

• Good analytical skills to troubleshoot and address customer needs.
• Team player with the ability to work across different departments.

Job Info:

• Salary: Basic up to $ 6,000 +AWS +VB
• Monday To Friday: 9am - 6pm
• Location: Central Region/ Promenade

Job Scope:

• To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises
• Assisting in the provision of support for internal and external events
• To carry out routine testing of equipment to diagnose, log and report operational faults
• Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum
• To ensure any paperwork is completed on time and filled out completely, as required
• Support in-house Video Conferencing technology
• Clean and maintain audio and video equipment and ensure that they are stored properly
• Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle
• Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting
• Carry out regular preventative room checks, ensuring all equipment functions correctly by the room check procedure
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest
• standard and functioning correctly
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Your Role and Responsibilities

• Develop and optimize continuous integration and continuous deployment pipelines to ensure rapid and reliable software delivery
• Implement and optimize monitoring tools to proactively detect and resolve performance issues, ensuring high availability and consistent system performance.
• Lead incident response strategies, including troubleshooting, root cause analysis and implementing preventive measures to avoid future occurrences
• Communicate effectively with stakeholders across teams within department and different departments to align DevOps strategies with business goals and ensure smooth project execution
• Continuous research and implement new technologies and methodologies to drive improvements in infrastructure deployment, scalability and the software development process

Required Technical and Professional Expertise

• 2 to 5+ years of hands-on experience in DevOps, software development or system operations.
• Proficient in scripting languages such as Python
• Extensive experience with CI/CD tools like Jenkins, GitLab CI
• Strong background in Linux/Unix Administration
• Expertise in using containerization & orchestration tools such as Docker, Kubernetes or OpenShift.
• Experience with infrastructure as code tools such as Terraform, Ansible or Puppet.
• Strong understanding of cloud services (AWS) and managing hybrid cloud environments

Your Role and Responsibilities

• Develop and optimize continuous integration and continuous deployment pipelines to ensure rapid and reliable software delivery
• Implement and optimize monitoring tools to proactively detect and resolve performance issues, ensuring high availability and consistent system performance.
• Lead incident response strategies, including troubleshooting, root cause analysis and implementing preventive measures to avoid future occurrences
• Communicate effectively with stakeholders across teams within department and different departments to align DevOps strategies with business goals and ensure smooth project execution
• Continuous research and implement new technologies and methodologies to drive improvements in infrastructure deployment, scalability and the software development process

Required Technical and Professional Expertise

• 2 to 5+ years of hands-on experience in DevOps, software development or system operations.
• Proficient in scripting languages such as Python
• Extensive experience with CI/CD tools like Jenkins, GitLab CI
• Strong background in Linux/Unix Administration
• Expertise in using containerization & orchestration tools such as Docker, Kubernetes or OpenShift.
• Experience with infrastructure as code tools such as Terraform, Ansible or Puppet.
• Strong understanding of cloud services (AWS) and managing hybrid cloud environments

Job Info:

• Salary: Basic from $3000 - $4000 + AWS + VB
• Working Hour: Monday - Friday (8am - 5:45pm)
• Location: Jurong East MRT/ Joo Koon MRT

Job Scope:

• Provide End User Communication (EUC) Support to users, including laptops, monitors, mobile devices, and Office applications
• EUC Devices product life cycle management
• EUC software licensing compliance management
• EUC trend analysis and recommendation
• Report issue resolution within Service Level Agreement (SLA)
• Manage IT assets as per recommended useful life
• License compliance
• Monitor Server backup, update, maintenance etc
• Assist in network equipment upgrade, maintenance etc
• Assist in vendor management for infra-related projects

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description:

• Responsible for IT Infrastructure setup, maintenance and operations
• Provide end user support on desktop/ laptop/ printers/ networking and software. Engaged with user by IT request form for the new/ replacement of IT hardware and software installation & configuration, troubleshooting and setup
• Ensure security of data, network access and backup systems
• Good knowledge in network and servers security and problem solving
• Develop, implement and coordinate systems, policies and procedures
• Handle IT projects and system implementation which involve gathering information, designing and planning. Conduct User acceptance test and provide user training
• Manage and liaise with external system vendors such as Sage ACCPAC, ParaDM and HR Payroll system
• Provide advice and recommendations to management on process and techniques for improved work operations
• Handling all the IT functions of the Company and its subsidiary, which are located in Singapore and Malaysia respectively

Requirements:

• NITEC/ Diploma in Information Technology or equivalent
• Strong technical and analytical skills
• Basic networking skill preferably able to setup and troubleshoot
• Able to plan and work independently with minimal supervision
• Positive attitude towards learning and performing hands-on technical work
• 2 to 3 years of support experience in manufacturing sector would be an advantage

Job Description:

• Responsible for IT Infrastructure setup, maintenance and operations
• Provide end user support on desktop/ laptop/ printers/ networking and software. Engaged with user by IT request form for the new/ replacement of IT hardware and software installation & configuration, troubleshooting and setup
• Ensure security of data, network access and backup systems
• Good knowledge in network and servers security and problem solving
• Develop, implement and coordinate systems, policies and procedures
• Handle IT projects and system implementation which involve gathering information, designing and planning. Conduct User acceptance test and provide user training
• Manage and liaise with external system vendors such as Sage ACCPAC, ParaDM and HR Payroll system
• Provide advice and recommendations to management on process and techniques for improved work operations
• Handling all the IT functions of the Company and its subsidiary, which are located in Singapore and Malaysia respectively

Requirements:

• NITEC/ Diploma in Information Technology or equivalent
• Strong technical and analytical skills
• Basic networking skill preferably able to setup and troubleshoot
• Able to plan and work independently with minimal supervision
• Positive attitude towards learning and performing hands-on technical work
• 2 to 3 years of support experience in manufacturing sector would be an advantage