• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

• Kubernetes/OpenShift Administrator , 24*7 on call
• Administrate the full OpenShift platform life cycle to ensure the platform remains secure, reliable and highly available.
• Work with other engineers to support the infrastructure of OpenShift as well as assist to resolve infrastructure queries/issues of OpenShift tenant applications
• Automation of platform operations and management
• Configure and Manage Monitoring, alerts for the OpenShift environments.
• Manage capacity for OpenShift environments
• Hands-on experience with Docker containerization, Kubernetes orchestration and tools such as Jira and Jenkins.

Knowledge Areas:

• Red Hat OpenShift

• Kubernetes

• Linux (RHEL)

• Docker

• Ansible

• Jenkins

Certified OpenShift Admin/Kubernetes Admin is preferred.

About Company:
Our Client is a 100% subsidiary company of a Japanese information and Communications Company. They are one-stop service provider of all communication services . Their Singapore office is the regional HQ, providing comprehensive global and local communication services to companies developing their businesses in the region including Singapore, by tailoring services according to the characteristics of each region.

Job Description:
- Deliver network projects. To implement network infrastructure including LAN/WAN, Firewalls, PC setup, wireless solutions and others.
- Responsible for network design, development, implementation, testing, troubleshooting, meeting and preparing completion document.
- Gather the technical requirement, develop high & low level design, implementation and user acceptance plan and so on to customer.
- Primary handle PC setup. Other products include FortiGate, Juniper, Ruckus, Palo alto, etc., it would be variable depends on the requirement from customer
- Work with vendors and suppliers/principals to deliver the projects.
- Project Management role such as prepare work breakdown structure (WBS), issue management list, meeting minutes and etc.
- Support maintenance team to perform corrective maintenance when required.
- Other ad hoc duties as assigned by the company

Job Requirements:
- Diploma/Degree in IT / Network or related field
- Those with no experience is welcome to apply
- Knowledgeable in network infrastructure including LAN/WAN, Firewalls, PC setup, wireless solutions and others.
- Knowledgeable in FortiGate, Juniper, Ruckus, Palo alto, etc. is preferred, but not a must.
- Time management and good personality
- Able to work well in a team and independently.

Compensation:
- Work location: CBD
- Working hour: 8:30AM - 5:30PM
- Variable Bonus (Dec / Jun)
- Annual Leave: 12 days (add 1 day/year up to max 22 days)
- Insurance: Group hospitalization and surgical with outpatient/dental benefits (current policy covers $2000 /$500 per year respectively), and personal accident insurance coverage
- Annual Health Screening Provided

About Company:
Our client was established in 1997. A wholly owned subsidiary of a major chemical company in Japan. They produce Super-Pure Hydrogen Peroxide and Ammonium Hydroxide for the semiconductor industry.

Job Description:
- Monitor project activities
- Report to Section manager/Department Manager
- Maintain and control project site and safety
- Verify project deliverable with site documents
- Report to Section Manager on site/safety deviation or issues on projects
- Attend/Conduct tool box meeting
- Report & Assist Section manager/Engineer in project deliverables
- Participate in department EHS activities
- Assist maintenance activities
- Prepare reporting and update the cost summary as required
- Maintain project document filling and organize documents

Job Requirements:
- 1 to 2 years’ experience or knowledge in the Project Site of chemical industry
- Possess a Diploma or equivalent
- Microsoft office skills

Compensation:
- Working location: Tuas (within walking distance from public transports)
- Working hours: Monday to Friday, 8.30am to 5.30pm
- Annual Wage Supplement + Variable Bonus (Up to 4 months)
- Transport Allowance
- Annual leave
- Medical, hospitalization and dental benefits

Responsibilities

As a Full Stack Developer, you will be developing and maintaining web applications that would enable other engineers to easily deploy and operate their applications. You will work closely with other software and DevOps engineers to deliver user-facing solutions that provides a great developer experience for our users, that are built on top of robust containerised runtime platform.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 5+ years as a Full Stack Developer or similar role.
• Proficient in front-end (HTML, CSS, JavaScript/TypeScript, Next.js, React) and back-end (Node.js, Go, Python) technologies.
• Experience with relational databases (PostgreSQL, MySQL).
• Familiar with Agile, Scrum, and TDD methodologies.
• Knowledge of DevOps practices (containerization, CI/CD, GitOps).
• Strong communication and teamwork skills.
• Experience with Kubernetes or PaaS platforms (Vercel, Render, Heroku) is a plus.

R1332781

Responsibilities

• Collaborate with the Product Owner on BI and Data Warehouse projects.
• Gather requirements from stakeholders.
• Develop data warehouses and marts on-premises and in the cloud.
• Design reports, dashboards, and visualizations.
• Manage documentation, version control, and program changes.
• Provide operational support for non-production environments.
• Resolve incidents and service requests within SLAs.
• Implement enhancements based on evolving business needs.
• Support audits and address follow-up actions.
• Test patches/upgrades and coordinate production deployment.

Requirements

• Tertiary education in relevant fields is preferred.
• Strong understanding of data modeling, processing, warehousing, management, and security.
• Proficiency in SQL is required.
• Experience in data warehouse projects.
• Experience with visual analytics tools (Power BI, Tableau preferred).
• Data Engineering experience:AWS Cloud services (Lambda, Step Functions, ECS, ECR, Glue, Athena, RDS, SSM, EventBridge, API Gateway, SQS).
• Python and container development.
• Creating tables, views, and partitions in SQL/PostgreSQL.
• Ingestion scripts using Microsoft SQL Server Integration Services (SSIS).
• Data modeling (ER Studio preferred).

R1332781

Network Security Engineer

Overview:
We are seeking a skilled AI-OPS / Network Security Engineer to enhance our network security. The candidate will design, implement, and maintain network security solutions to ensure a stable and secure network environment.

Responsibilities:

• Manage AIOps solutions for network monitoring and automation.
• Maintain AI-driven tools for predictive analytics and anomaly detection.
• Automate network tasks using AIOps tools and low-code programming.
• Analyze network data for optimization and security improvement.
• Configure/manage Cisco Catalyst, Nexus switches, and Alcatel Lucent switches.
• Implement Palo Alto and Fortinet firewalls for security.
• Administer Alcatel Lucent Wireless Controllers.
• Use SolarWinds NPM/NCM for monitoring and management.
• Manage network access control with ClearPass Policy Manager.

Qualifications:

• Bachelor’s in Computer Science or related field.
• 3+ years of experience in network security engineering.
• Proficient in Cisco and Alcatel Lucent switches.
• Experience with Palo Alto and Fortinet firewalls.
• Knowledge of network protocols and security best practices.

Preferred Skills:

• Familiarity with additional firewall solutions (e.g., Check Point).
• Understanding of VPN technologies and IDS/IPS systems.

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

• Infrastructure setup, design, and performance should be planned, built, and optimized.
• Manage the backend information systems, such as the virtualization platform and virtual machines, network storage, backup, and fiber channel switches.
• Extensive knowledge of administering Linux. must be at the expert level
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Troubleshooting and maintenance of networks and systems
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

Position Title: Sales Engineer (Data center)

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance

SPECIFIC RESPONSIBILITIES

• Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.
• Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.
• Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.
• Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.
• Establish budgetary forecasts and sales volume targets for the SEA DC market.
• Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.
• Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.
• Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.
• Analyze sales and market data to provide relevant information to senior management for decision making.
• Promote PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

TRAVEL

• This position requires travel up to 50%.

QUALIFICATIONS / REQUIREMENTS

• Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘LIM JUN SHENG Reg No: R22104301

We’re searching for Software Engineer (C#, .NET) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

1. Design and Development:
   1. Lead the design, development, and deployment of high-quality applications, ensuring stability, reliability, and scalability.
   2. Derive application frameworks based on project requirements and industry best practices.
   3. Adopt AGILE methodology towards continuous enhancements to applications with reference to operation requirements and feedback.
   4. Enable integrations between applications, not limited to Active Directory, SAML, and O-Auth authentication methodologies, and utilizing WinForms and RESTful APIs.
2. Code Quality and Reviews
   1. Ensure applications and source codes comply to IM8 and OWASP standards.
   2. Establish governance for source code management, sharing and security.
   3. Provide consultancy and guidance to junior application developers to ensure on-time, and quality delivery of tasks.
   4. Emphasis on data security, including Data-in-Transit and Data-In-Storage.
   5. Collaborate with auditors on code reviews, code remediations, deployment strategies, and documentation.
3. Project Management
   1. Engage with cross-functional teams to gather requirements and define project scope.
   2. Lead the application team in prioritizing tasks across multiple concurrent projects.
   3. Monitor project progress, manage timelines, and ensure milestones are met.
   4. Coordinate with stakeholders to ensure project alignment with business objectives.
   5. Develop and maintain project documentation, including project plans, status reports, and risk assessments.
4. Troubleshooting and Maintenance
   1. Adopt a systematic approach to troubleshooting, debugging, and resolving application and code issues.
   2. Monitor application performance and implement improvements as needed.
   3. Ensure timely resolution of issues to minimize downtime and impact on users.
   4. Conduct regular maintenance and updates to ensure applications remain secure and up-to-date.
   5. Create and maintain documentation for troubleshooting procedures and known issues.
5. Data Analytics
   1. Implement data analytics strategies to drive insights and informed decision-making.
   2. Analyze application/log data to identify trends, patterns, and areas for improvement.
   3. Develop dashboards and reports to visualize key metrics and performance indicators.
   4. Utilize data analytics to enhance user experience and application functionality.
   5. Stay current with emerging data analytics tools and technologies to continuously improve data-driven decision-making.

• Minimum 10 months Desktop Support experience.
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

• Design and implement M365 applications, including SharePoint, and AppSheet.
• Troubleshoot and resolve technical issues related to M365 applications and services.
• Provide technical guidance and support during the implementation process, ensuring best practices are followed.

Requirements:

• Diploma and above.
• At least 1 year of experience in troubleshooting M365.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

o Assist with Java application development and troubleshooting.
o Write and optimize SQL queries for reporting and data analysis.
o Support users with technical issues and work on improving system performance.
• Functional Support:
o Understand business needs and translate them into technical requirements.
o Work with users and developers to improve processes and functionality.
o Test and ensure new features meet business needs.
• Problem Solving:
o Identify and fix technical issues related to Java applications and SQL databases.
o Help analyze operational problems and suggest improvements.
• Teamwork:
o Work closely with both technical teams and business users to ensure smooth communication.
o Contribute to system improvements and process automation.
Skills and Requirements:
• Knowledge of Java and Cobol Mainframe programming
• Experience with SQL databases and query writing.
• Good problem-solving skills and attention to detail.
• Strong communication skills to work with both technical and non-technical teams.
• A team player who is eager to learn and grow.

Optional 'Good to Have' Skills:
• Experience with Enterprise Java-related backend frameworks (e.g., Spring, Hibernate, JPA).
• Experience with frontend UI development, particularly with React and Typescript.
• Experience with Microsoft Excel VBA and Excel Macros.

Qualifications:
• Bachelor’s degree in Computer Science, IT, or related field.
• 3-4 years of experience working with Java, Cobol and SQL.
• Experience in technical support or a similar role is a plus.
• 2+ years of experience in operational support, including incident management, monitoring, and resolution

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

• Evaluate design package and prepare shop drawing of RC structural works and temporary works.
• Liaise structural design works with design-relevant counter parties and construction team.
• Design of temporary works related to structural design.
• Lead the project department in solving design related matters.
• Manage production, quality, design & engineering and schedule issue.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 5 years of civil & structural works experience in Infrastructure/LTA Projects.
• Proficient in STADD, AutoCAD, MicroStation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Prepare documentations and coordination with government sectors.

Requirements:

• Degree in Civil Engineering
• At least 5 years of experience in LTA project

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Assisting in setting up the test equipment for production and engineering team.
• Handle all Test & Backend Equipment sustaining i.e. Bench, ATE, Handlers, Thermostream, ICOS, Laser Mark, etc.

Requirements:

• Nitec in Electronics / Electrical Engineering, Mechanical, Biomedical, Mechatronics
• Able to work rotating 12-hr shift

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Deliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release.
• Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement.
• Maintain close interaction with Product Test Engineering team and communicate technical product status to management.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 5 years of Product/Test Engineering experience with foundry process background.
• Hands-on experience with Advantest 93K ATE.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

GENERAL DESCRIPTION

Our market access specialist team is responsible for our connectivity to the European, Swiss-Exchange (EUREX/SIX), numerous brokers and different international trading platforms. Supported by colleagues in Singapore and Zurich, you'll be responsible for order, trade routing, financial instruments handling, FIX order flow and execution management platform.

KEY FEATURES AND ACCOUNTABILITIES

People Management

• Contribute to the strengthening of the team spirit and the fostering of a collaborative work environment across locations.
• Motivate and provide guidance/feedback to other team members to improve overall performance.

Business Management

• Work to fulfil the ambitions of the team defined by Head of Vendor Solutions/FIS and the Markets Operational Value Stream.
• Actively participate and support the head of the team to regularly review and improve team practices to optimise efficiency and productivity.
• Continuously drive and improve systems.

Stakeholder Management

• Effective and progressive management of all stakeholders and users of execution management platform and its associated systems.
• Solicit and discuss requirements and solutions with business owners and stakeholders.
• Provide regular updates to key stakeholders through the various channels used by the team.

Change Management

• Actively participate and support Program Increment (PI) planning process within Markets.
• Support change management and release rollout planning.
• Provide dedicated post implementation support locally in Asia.

Application Support & Development

• Provide best of class support to the business and user community of execution management platform and associated systems.
• Proactively manage issues raised and escalated to the team by providing timely resolution and feedback.
• Ensure systems are behaving in a stable state by performing general system checks and maintenance tasks.
• Perform technical as well as functional analysis on issues through a combination of system behaviour, log files and scripts.
• Contribute to the development of the execution management platform to improve the application’s functionality and stability.
• Plan, test and deploy code releases in accordance with bank standards and processes.

Regulatory Responsibilities &/OR Risk Management

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS

Personal and Social

• Able to work independently and in a global team setup to take on initiatives with a positive attitude
• Solution orientated and able to work in an agile setup
• Able to quickly troubleshoot problems and provide effective solutions
• Fast learner and able to work under pressure to meet tight deadlines
• Good communication/coordination skills to deal with different levels of stakeholders
• Strong analytical skills, able to structure and document requirements and solution options
• Highly motivated with integrative personality

Professional and Technical

• Relevant higher educational and professional background with more than 8 years of direct relevant experience in trading connectivity technologies and platforms.
• Working experience in a banking environment preferred.
• Good understanding of equity, fixed income, and exchange trade products.
• Sound knowledge of the messaging standards FIX
• Experienced on vendor-based execution management platforms.

Logistic Officer

Project contract based (start from 29 Jan, estimated 27 months until project completion)

Work Location: Changi Naval Base, Project Office at Maude Rd (Geylang area)

Working days: 6 days 8am to 5pm

Salary: $2500 to $3500 (depends on experience)

Requirements

• Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.
• At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

• Tracking and submission of documentation related to material movement (P.O / D.O).
• Update reports on inventory and highlight any discrepancies.
• Verify purchases and storage of inventory.
• Facilitate enquiries with regards to office, equipment and inventory.
• Allocate and direct manpower according to fleet schedule.
• Submission and approval of personnel for clearance matters.
• Generation and verification of temporary passes.
• Ensure timely and accurate submissions of various documents.
• Any other ad-hoc tasks as instructed by Logistics Manager.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Main Responsibilities

• Develop and maintain web applications using both front-end and back-end technologies.
• Design and implement user-friendly interfaces with a focus on responsiveness and performance.
• Build and integrate APIs to support application functionality.
• Write clean, maintainable code and conduct thorough testing to ensure reliability.
• Deploy applications and monitor their performance to ensure optimal user experience.
• Stay current with industry trends and best practices to continuously improve development processes.

Qualifications & Experience

• Bachelor’s Degree in Information Technology or relevant fields.
• More than 3 years of relevant working experience.
• Mandatory experience in JavaScript (Frontend in Vanilla JavaScript, Backend in NodeJS).
• Must have experience in HTML, CSS.
• Good to have experience with Docker, DevOps and Azure Cloud.
• Good to have experience working with custom built UI frameworks.

- At least 1 yr Data Centre experience and in Critical Facility environment (production line, power plants, pharmaceutical)

- background in mechanical and electrical engineering

- background in CMMS (computerize maintenance software)

- proficient in using MS office.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Your new company

Be a part of a world’s leading tech company, engaging with exciting new technologies.

Your new role

We are looking for a Data Engineer who will join the L2 support squad responsible for platform administration, operational support, small change, and release management. The role will be part of a highly qualified team, primarily based in Singapore.

The role will cover the following areas:

· Release Management and Support activity (~60%):

· Assist the team with Production code deployment and data platform support.

· Act as a gatekeeper in Production following client's change management process.

· Support production data pipelines and reports.

· Provide detailed analysis of data issues in Production with a quick turnaround time

· On occasion, provide support for applications in Public Holidays and in weekend releases.

· Work closely with the L2 Squad Lead, prioritizing tasks based on L2 leads’ direction.

What you'll need to succeed

· 3–8 years of relevant experience in a support role, with experience using JIRA or similar tools to track issues and manage them through a small team.

· Develop high-quality data pipelines using Spark, Python, SQL, and Azure services.

· Strong proficiency in writing complex SQL Queries, Stored Procedures etc.

· Proficient in Python, or the ability to learn basic Python for the interview process.

· Experience with Azure or a willingness to learn and deepen knowledge of Azure platforms.

· Exposure to Azure Databricks, or an eagerness to gain experience working with Databricks.

· Understanding of Big Data, MapReduce, Spark, and file formats like Parquet, Avro, and ORC.

What you need to do now

If you're interested in this role, click 'apply now'.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Job Description

• Responsible for day-to-day customer support and administration of cloud services.
• Respond to customer service issues using email, phone, and web conference.
• Coordinate with vendors where cloud & virtualization specific issues need to be escalated.
• Able to operate cloud security technologies / services provided natively in AWS such as Security Hub, Guarduty, Cloudwatch, AWS Config, Control Tower, various AWS Policies, Security Group, NACL, Systems Manager, etc.
• Perform the operational support, maintenance and optimization of security, network, compute etc of the cloud infrastructure.
• Perform validation, mitigate, and remediate for all vulnerabilities identified.
• Perform in-depth troubleshooting and tracing of traffics / activities across various cloud services to identify root cause of the issues / incidents.
• Provide advice and information to customers regarding general cloud infrastructure as service offerings and best practices.
• Provide incident management, follow-up with problem resolution, and regular communication with customers on open cases.
• Produce reports for customers on cloud utilization, services uptime and incidents.
• Work within a support team and support the 24x7 cloud operations.
• Any other tasks as assigned.

Requirements

• AWS, Cloud Design and Architecture, AWS Service ( EC2, IAM, S3 ), Scripting
• 2 to 4 years of hands-on experience in AWS or Azure
• Workload management & operation: backup & recovery, endpoint protection, vulnerability management, patch management, key management, cert management, secret management, logs and alerts management, virtualization, storage, and databases.
• Identity & access control, directory services, account & access management
• Policy management, Governance, compliance, and data privacy
• Hold at least 1 cloud-based certification such as Certified AWS solution architect associate.
• Possess hands-on experience on Infrastructure as code practises like Terraform or AWS CloudFormation.
• Working experience on scripting is a plus.
• Knowledge with AWS design, architecture, and services (EC2, IAM, S3, etc) with a proven track record of building complex infrastructure.
• Experience in AWS Well Architected Framework (WAR), best practices, etc.
• Analytical mindset with excellent problem-solving abilities.
• Effective time management and organizational skills.