About our client
Our client is the leader in the automotive industry.
They are looking for an individual to join them in their growing team, here is your chance to be part of an exciting team geared towards both company and personal success.
Insurance Claim Executive (Automotive)
Job Responsibilities:
- Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement;
- Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs);
- Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.);
- Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers;
- Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers;
- Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers;
- Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation;
- Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status;
- Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable;
- Sort and place physical files/documents based on category and status of each claim at designated area;
- Update related reports/records for on-time tracking of status;
- Submit closed cases to CSCs for secured storage. Assist in such filing where required;
- Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.);
- Actively initiate/participate to improve such processes when required;
- Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management.
Job Requirements:
- At least 2 years of working experience handling Motor Insurance;
- Minimum GCE "O" level;
- Independent individual who is able to multi-task in a fast-paced environment;
- Meticulous, committed and a strong team player.
Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!
Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:
[email protected]
What our client offers
Develop Your Potential:
They emphasise and offer career growth, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across their business network.
Diverse, Equal Opportunity:
They build a sustainable work culture where their people feel welcome, valued, respected and able to express their ideas and beliefs freely. They believe that diversity of thought and approaches in their workplace makes them stronger as a team.
Competitive Compensation and Benefits:
They are committed to recognising and rewarding your contributions to the business. They benefits packages aim to improve your quality of life by providing support for various health and recreational schemes.
Personal Data Protection Statement for Job Applicants
Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
Thank You!
We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.
THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 | UEN: 53435609E