Total 15 service engineer job vacancies in Finance / Banking / Insurance category in Novotel Living Singapore Orchard

• Tampines
• Monday - Friday: 9.15 am to 4.45 pm; Every Saturday: 9.15 am to 12.15 pm
• 
  
• Objective – To be based at bank branch and encourage/guide customers to use online banking
• Migrate/ guide customers to perform transactions
• Assist customers with general product enquiries and form filling
• Administrative duties of filing, scanning of documents, document checking etc.

Requirements

• Min N levels and above

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

The Opportunity

• This is an exciting opportunity for an experienced Call Centre Associate to join their team
• This will start off as a 1 year contract

The Job

• Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
• Ensure accuracy and compliant for all customers' requests
• Successfully cross-buy the Bank's products and services
• Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs.
• Flexibility in work deployment when business needs arise

The Talent

• Fluency in English with excellent communication skills.
• Open to rotational shifts (morning/afternoon) - 5 days work week
• Disciplined, mature and able to multi-task independently under pressure.
• Service-oriented with strong interest in developing a customer-focused career.
• Pleasant personality and able to work effectively in a team.
• Prior customer service experience (either frontend or backend)
• Prior call centre experience is an advantage
• Tech savvy

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Call Centre Associate
• Only shortlisted candidates will be contacted

Islandwide Locations, Work Near By!

High Salary ranging from $2.4k-$2.6k (depending on locations!)

• 5.5 Working Days, Office Hours
• No Experience Welcome, Training Provided
• Asap - End March (Convertible)
• Super good resume booster
• Retrenchment free, convertible & extendable!

Job Scope:

-Assisting with general walk-in enquiries

-Guiding and helping out with technology related queries

-Ushering of customers and helping out with queue management

-Redirecting of customers & other adhoc assigned

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to [email protected]

EA License No: 04C3537

EA Personnel No: R23117142

EA Personnel Name: Estele Chai

• Location is at Newton
• Provide quality support for incoming enquiries
• Assist clients with their log in and online portal navigation issues
• Liaise with other departments to troubleshoot and resolve client issues where applicable
• Take ownership of client issues and follow through to resolution
• Perform outreach to clients for clarification or assist them with their requests
• Other ad hoc duties as necessary

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Key Responsibilities:

1. Financial Coordination and Reporting:

· Coordinate month-end and year-end financial closing processes with Finance Shared Service Centre (FSC).

· Ensure accurate and timely recording of financial transactions.

· Prepare and submit financial reports to HQ on monthly basis.

· Assist with the preparation of financial statements and other regulatory reports.

· Coordinate with external auditors and provide necessary documentation and support during audits.

2. Implementation and transition:

· Ensure close integration of process designs with finance and business units.

· Ensure processes, accountabilities and responsibilities are clearly defined.

· Review procedure documents and user guides.

· Manage transition and feedback from key stakeholders.

· Define and negotiate service level agreements (SLA) detailing scope and KPI.

· Collaborate with HQ on integration of internal control framework into process design

· Define new allocation of tasks within Finance team

3. Coordination:

· Point of contact for escalation of issues for FSC-related process, monitoring and driving effective resolution.

· Facilitate regular meetings with stakeholders to review service delivery, address issues and align on goals.

· Develop and maintain a comprehensive SLA review plan, ensuring timely monitoring against plan and transparent communication on issues.

· Facilitate the integration of new functions / processes into the FSC.

· Support FSC transformation initiatives, including system implementations and process redesigns.

4. Process Compliance and Improvement:

· Ensure processes and end results in compliance with company policies, financial regulations, and standards.

· Conduct regular process reviews and audits to ensure ongoing compliance.

· Update procedure documents and user guides in accordance to Group accounting guideline, policy and threshold.

· Stay updated with industry trends and best practices.

5. Additional Duties:

· Support the implementation of new financial systems or tools.

· Assist in special projects and initiatives as needed.

· Provide support for financial operations as required.

Qualifications:

· Bachelor's degree in Finance, Accounting or a related field.

· Minimum of 5-7 years of experience in a similar finance coordination role.

· Proven experience in managing relationships with stakeholders at various levels.

· Excellent communication and interpersonal skills.

· Proficiency in SAP and Microsoft Office Suite

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Internships are designed to introduce and build essential, hands on skills that differ from those attained in the academic arena and help to enhance the transition from student to professional. 
• Interns are assigned duties that will provide a broad, well-rounded learning experience within their field of study
• Intern 1 – completion of first year of qualified study

Job Responsibilities:

• Promote card to customers of various consumer segment by cross-selling the value propositions of the credit cards
• Engage & build good relationship with customers & deliver good client experience
• Good follow-up skills and ensure customers’ applications and documentations are completed for processing timely
• Require to meet performance standards, business goals and targets
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities

Job Requirements:

- Minimum GCE O Levels / A Levels / Diploma

- Proficient in MS Office & Outlook

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Scope

• Handling inbound and outbound calls, including verification of New Business cases
• Taking call back requests during peak hours
• Managing outgoing mails, ensuring timely hand over to mailroom
• Supporting the CSEs in other admin duties

Job Requirements

• Min Diploma
• Customer Service experience required
• Salary: $2,800-$3,800

Interested applicants please email your resume to [email protected]

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up-to-date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Diploma / Degree graduate
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716