Total 33 transaction attorney job vacancies in Finance / Banking / Insurance category in Singapore

About the Role:

We are hiring on behalf of our esteemed banking client for a Transaction Monitoring Lead position. This is an exciting opportunity for an experienced compliance professional to lead critical anti-money laundering (AML) and sanctions functions while ensuring adherence to regulatory standards.

Responsibilities:

• Lead and provide guidance to the Transaction Monitoring and Sanctions team.

• Oversee daily operations of the Transaction Monitoring and Sanctions function and monitor the aging status of alerts.

• Conduct Level 2 reviews of corporate and STORMS alerts.

• Review and validate responses for production orders and file Suspicious Transaction Reports (STRs).

• Perform sample testing on commercial bank alerts and quarterly tests on Accuity (trade financing) alerts.

• Conduct annual reviews of transaction monitoring parameters and thresholds.

• Review gap analyses, business/exception/extension memos, and other documentation prepared by team members.

• Assist in preparing reports for management, Head Office, and regulatory bodies.

• Support audits and regulatory inspections or requests.

• Review AML policies and procedures, implementing necessary changes to ensure compliance.

• Deliver AML-related training and share updates with team members during regular meetings.

• Disseminate regulatory updates from relevant authorities, including STRO.

• Undertake other projects as assigned.

Requirements:

• Bachelor’s degree or higher in Finance, Economics, Banking, or a related field.

• At least 5 years of relevant experience in a similar capacity within a bank in Singapore.

• Proficiency in both English and Mandarin to liaise effectively with all stakeholders.

• Strong knowledge of local rules and regulations.

• Excellent interpersonal skills to manage stakeholders across multiple departments.

• Must be a hands-on individual with attention to detail and a proactive approach.

Application Process:

Interested candidates are invited to apply by clicking “Apply.” We regret that only shortlisted candidates will be notified.

About Us:

GreenLane is a Singapore-based recruiting firm specializing in banking, trading, tech, and other industries. We pride ourselves on connecting exceptional talent with leading organizations.

EA Licence No.: 20C0261 | Registration No.: R23118854

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Purpose of Role

Take the lead and contribute to Strategic planning, financial reporting, business management as a member of regional HO of Transaction Banking for APAC region.

Main Responsibilities

Strategic

• Develop and lead the regional Transaction Banking strategy to align with Bank's global and regional direction/vision
• Liaise and collaborate with other stakeholders within the bank across regions, HO and business units
• Coordinate monthly PDCA meetings with TB team in APAC country

Financial

• Plan, forecast and report TBOA BSC/KPI including revenue, volume, expense, and HC management
• Take lead on its effective control.

Customer

• Support business in terms of strategy, administration, MIS

Other/ Control

• Effectively manage and mitigate risk within the division as planning member
• Maintain good working knowledge of industry trends, products, relevant laws and regulations
• Undertake ad hoc projects and tasks as and when assigned
• Liaise and collaborate with the Tokyo Head Office and Transaction Banking Division in Tokyo and other stakeholders within the bank across regions, HO and business units.

Job Requirements

• Degree qualified
• Minimum 5 years’ experience in banking and finance industry
• Experience in Relationship Management or Transaction Banking
• Experience in planning is preferred
• Excellent Microsoft Excel, Word, Power Point skills
• Basic knowledge of Cash Management and Trade Finance
• Basic knowledge of Banking System, Digitalization, Data management system
• Basic knowledge of treasury to understand ALM
• Basic knowledge of APAC country regulations
• Due to frequent interaction with the Tokyo Head Office and Transaction Banking Division in Tokyo on corporate matters, business proficiency in Japanese Language is required.

#LI-DNI

We regret to inform that only shortlisted candidates will be notified.

Job ID: 10068010

Job Description:

• Primarily responsible for the Transaction Banking business of Non-Japanese clients in Singapore, including in-bound Asian, EU & US MNC
• Contribute to the Bank’s, the Units business performance by achieving the Asia Pacific & individual country profit targets as laid down by GCC & GPU.
• Achieve individual KPI’s as laid down by GTBD management.
• Promote transaction banking business to capture and increase Cash, Trade & Transactional FX flows in cooperation with branches in the Asia Pacific, U.S. and Europe
• Promote the business by supporting GRM offices, in-country GTB team and other departments. Supporting activities are including marketing, business planning, sales, development, implementation and training.
• Support RM Offices, in-country GTB team and other Departments in Marketing & Sales, Solution Providing, Coordination, Create Proposals, Response to RFP, Presentation, Documentation, Performance Monitoring, etc.
• Address target customer’s transaction banking service requirements by supporting RM Offices and Departments to develop local services & products.
• Make business plans for the Department to maximize its performance.
• Ensure routine tasks (HR, Reporting, Team administrations, etc.) are completed properly and in a timely manner.
• Make periodical and timely reports to the Management about the Department operation.
• Conduct duties and responsibilities from the compliance standpoint
• Conduct other ad-hoc duties required by the SH and the Management.


Job Requirements:
• 12-15 years of Transaction Banking experience with at least 10 years of Trade/Cash sales knowledge
• Good commercialization experience and has experience working with local and MNC clients
• Relevant graduate, post graduate degree
• Ability to work in a matrix organization including using influencing skill to drive business
• Bias for action and ability to get things done; Perseverant, Analytical and ability to manage ambiguity.

about the company
Our Client is a global private bank, offering investment solutions and services for their clients worldwide.

about the job

• As part of the compliance team, you will conduct AML controls and review transactions flagged by the monitoring system
• Resolve alerts promptly, ensuring that significant issues are thoroughly investigated and escalated as needed
• Offer high-quality advice and training to stakeholders regarding the controls performed, as well as on relevant internal policies and local regulations
• Assist with a variety of tasks, including audits, inspections, and regulatory reporting
• Participate in projects, working closely with stakeholders

skills and experience required

• >3 years of experience within wealth management compliance or audit
• Performed transaction monitoring within wealth management
• Good knowledge of AML regulatory requirements
• Good communication and written skills
• Team player

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/ R21100955)

Job Description:

1) Coordinate and drive the development and execution of innovation ideas by identifying key trends in Transaction Banking including evolving technologies like AI, ML, DLT etc.
2) Coordinate with various internal teams to ensure that the agreed innovation and digital initiatives are prioritized and work with various team to take this forward.
3) Understanding the evolving client needs and market changes based on the discussion with the Cash and Trade Product teams and aligning and building innovation and digital roadmap.
4) Responsible for ensuring that all the DX initiatives are Fit for Purpose and seamlessly working with Legal, Compliance, Treasury and Cash Product Development team, Implementation towards this.
5) Ensure proper commercialization of innovation and Digital initiatives by working with the APAC Cash and Trade Product teams.
6) Contribute to GTBD's internal education and communication and bring members' interest in DX to a certain level of knowledge.

Job Requirements:

• 5-10 years of Transaction Banking business experience including in Asia region
• 3-5 years of experience in Transaction Banking related innovation in Asia region and digital initiatives and some experience in the latest technologies like AI, ML, DLT etc.
• Ability to work in a matrix organization including using influencing skill to drive business
• Bias for action and ability to get things done; Perseverant, Analytical and ability to manage ambiguity.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES

Transaction Banking Operations provides end to end support for the cash management needs of our corporate and institutional clients. We enable Transaction Banking to expand its products and global footprint. Our teams execute within a front to back operating model covering the key functions of client implementation, onboarding, and servicing. In addition to managing risk, we deliver change using business intelligence and solutions used across Operations.

JOB RESPONSIBILITIES

• Help assist in leading the local Client Services Team as part of the Global Transaction Banking Operations team, delivering client service excellence as we build, launch, deliver and evolve a suite of new Transaction Banking products for our Corporate Clients.
• Be client service, control and solution orientated as we roll out a significant program of new and enhanced functionality in support of our offering.
• Support our new Client Service functions globally and help establish, develop, monitor, and manage the client service architecture that allows us to deliver this growing suite of Transaction Banking Services.
• Understand and support the FX Payment Flows and liquidity sourcing that are a key component in delivering our Global Payment offering to our clients. Develop and implement best practice to enable efficient movement of International Payments and the flows, payment schemes and the processes surrounding them.
• Work with internal teams, strategic partners and clients to manage a range of queries related to payments, accounts, account management, client on-boarding, client issue resolution, payment repairs, firm/customer funding flows and FX unwinds.

QUALIFICATIONS

• Bachelor’s degree with 3+ years of professional and relevant experience
• Experience managing, growing and developing Client Service teams in Transaction Banking, Payment Processing or FX Middle Office
• Strong Interpersonal skills and Leadership skills
• Proficient in direction and oversight of functions with a focus on client support and risk management
• Good understanding of either the FX business including FX Payments or of International Payment Servicing or Transaction Banking Account Management
• Experience in delivering client service excellence
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail
• Excellent communication skills (written and verbal in English) to support our new client service functions globally and interact with our internal stakeholders

PREFERRED QUALIFICATION

• Ability to effectively manage Global Stakeholders
• Candidate must be proactive, enthusiastic and team oriented
• Ability to remain composed under pressure
• Ability to prioritize and make decisions in a fast-paced environment
• Accuracy and attention to detail
• Adapt to new changes and new challenges
• Well-developed organizational skills

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

What it's about

You will work alongside Partners Group's investment professionals in the transaction closing process for Private Equity, Real Estate, Infrastructure investments and Private Debt. Your main responsibility will be to ensure a seamless closing process. You will maintain the overall view of what is required to on-board and bring a transaction to closing, driving and coordinate various related work streams with both internal and external parties. The role will be based in Singapore.

Responsibilities
• Work alongside the investment teams in APAC (Singapore, Mumbai, Shanghai, Tokyo and Sydney) and Europe in the investment closing process
• Manage the overall execution and closings of transactions by coordinating and monitoring the status of various workstreams across teams, jurisdictions and asset classes
• Coordinate the equity funding process including the handling of funds flows and capital calls
• Manage external counsels on various closing-related topics such as: equity allocation, internal and external process coordination, set-up/implementation of acquisition structures, closing CPs, execution of transaction documentation, fundings, syndication management and other transaction-specific requirements
• Create and drive the closing steps plan and ensure fulfilment of conditions precedent
• Coordinate with internal teams' various processes related to the set up, execution and internal on-boarding of the transaction
• Identify and drive improvement opportunities for the team and the overall execution process
• Support the broader closer team with ad-hocs and transaction specific needs

What we expect

• Top academic credentials in business administration, economics, finance and/or law
• Experience in private markets/financial services industry or consulting. Previous experience at private equity firm, law firm, advisory firm or similar is preferred
• Previous transactional experience, preferably with exposure to closings of private markets transactions (3-4 years for Associate role, 4-6 years for Sr. Associate role)
• Excellent project management and organizational skills
• Excellent communication and interpersonal skills
• Strong quantitative and qualitative skills
• Entrepreneurial, driven and proactive mindset
• Strong desire to learn and succeed
• Clear career vision: understanding of the firm’s business and industry

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are recognized and rewarded. We offer opportunities for you to grow:

• Challenging, rewarding career within a growing company
• Growth-oriented entrepreneurial culture
• Exposure to the entire investment process and wide range of stakeholders
• Dynamic international working environment
• Learn the business from some of the world's leading private markets experts
• Challenging career path with long-term career potential
• Competitive salary with performance-related bonus
• 25 vacation days
• One-month sabbatical after every five years of service
• Collaborative office and team events, including volunteer opportunities to connect and help our local communities

The incumbent will be responsible for driving the sales of Structured Trade Products as well as sector solutions in the regions. The incumbent will work very closely with Sector Bankers in AOCB to create sector specific solutions and be responsible for selling them to the clients. This role is pivotal to growing and managing the sector solutions and structured Trade Products in the region. The incumbent will work with the Sector Bankers as well as the RMs across Asia Oceania to understand the key client needs and market development and create solutions to cater to client needs. The incumbent will be responsible structuring, selling and implementing the solutions as well as replicating the solutions to other clients in the same sector. The incumbent will also work with internal stakeholder like Legal team, Compliance team, Credit Risk team, Trade Product Management team and GTBD Desk in countries to ensure that the solutions is fit for purpose and that the risks are well mitigated and that we have a competitive positioning that allows us to grow the business.

Job Description
1) Responsible for the strategy and execution of Sector Solutions and Structured Trade across the Asia & Oceania region.
2) Responsible to ensure there are good sector specific solutions available that can be marketed to our clients. Regular interaction with Sector Bankers and RMs to ensure that the Structured Trade products and sector solutions are well understood and the Sector Bankers and RMs and are able market these solutions and grow the business.
3) Responsible for understanding the evolving sector specific needs and market changes and aligning and building sector solutions. Responsible for joining the sector bankers calls to understand the client needs, deal pipeline and explaining and ensuring that Transaction Banking value proposition for the sector is understood and being used by sector bankers and RM in client discussions
4) Responsible for ensuring that the Sector Solutions are Fit for Purpose and seamlessly working with Legal, Compliance, Credit Risk, Treasury and Trade Product Development team towards this. Responsible for maintaining the competitive positioning of the products
5) Responsible for growing the Sector P&L through active commercialization of Sector Solutions. Responsible for the Structured Trade Product Profits including that RoRA thresholds are being met.
6) Work with FX and Cash teams to ensure cross-sell of FX and Cash along with Trade through product bundling and structuring.
7) Responsible to communicating and explaining the sector success stories so that the deals are replicated with other clients and also in other sectors as applicable.
8) Support and participate in pitching , structuring and execution of a transaction/ deal. Complete end to end responsibility along with preview , review and approvals with internal memos & credit application AND external transactional and legal documents. Embed quality, accuracy, details in Client’s touchpoints like power points, RFP, Proposals and Pitches
9) Assist Product Management / TB Middle Office in various fields like product approvals, product controls and governance and product life-cycle management.
10) Monitor changes in Industry, Trading environment, Client needs to spot Risks in the portfolio and Identify new Opportunities.

Job Requirements:

1) 10+ years of relevant trade finance and structuring solutions in various Industries and Sectors.
2) Structuring and Transaction experience with strong working knowledge of corporate credit, regulations in ASEAN and SE Asia countries for cross border trade and associated legal risk
3) Capability to command a high degree of credibility with the Client Management, TB Sales teams, Credit and Legal team
4) Ability to thrive while managing multiple workstreams, deals and transactions
5) Managerial experience is not essential but is a plus.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Lead and supervise a team of Trade LC Advising processor, digital Imaging Team and Trade Counter via 2 locations in terms of resource management, training and daily BAU challenges, if any.
• To process and / or check Trade Finance Letter of Credit (LC) Advising / Confirmation transactions to ensure compliance to UCP rules, industrial standards, and internal bank policies.
• Ensure SOPs and existing / new controls are in place and adhere to by operating teams.
• Assist to review and check the export LC to ensure that terms and conditions are acceptable and workable for LC confirmation.
• Ensure Trade documentations and it's on-going processes are compliance to UCP rules, ISP98 rules, anti-money laundering guidelines, terrorist financing and sanctions regulations, and other related internal policies.
• Work with and supervise with team members to achieve daily tasks assigned.
• Ability to communicate effectively with team members, external clients and internal stakeholders
• Review and opine on New Product / Processing involving / impacting LC advising Team, Digital Imaging Team and counter service Team.
• Assist to identify irregularities and red flag items in the export LC for approval.

Requirement

• Minimum 5-8 years of Trade Finance experience with relevant capability in people management and leadin a team.
• Excellent understanding of UCP rules, ISP98 rules, Anti-Money Laundering Guidelines, and Terrorist Financing and Sanction Regulations.
• Good interpersonal and communication skills
• Meticulous and detailed oriented
• Capable to work effectively under pressure and tight deadline.
• Ability to identify opportunities to improve operational efficiency

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Overview:

Transaction Banking Services (TBS) are to support the commercial development of the Cash Management and Receivables and Supply Chain Finance business, by industrializing execution, digitalizing client relationships, and developing an integrated IT and Operations offering to clients.

• Client Payments & Receipt (CPR): CPR is the back-office team in charge of order processing for incoming and outgoing payments.
• Client Setup Services (CSS): CSS is the back office team in charge of clients account management aiming at ensuring the administrative initiation of client accounts and their technical set up as well as their cheques activities.
• Receivables & Supply Chain Finance (RSF): The team manages and supports supply chain finance transactions (platform in India).

Job Responsibilities:

Processing of:-

• Inward Remittances
• Outward Telegraphic Transfers (Overseas/Local)
• MAS Electronic Payment System (MEPS)
• Inward and Outward Clearing Cheques
• eGIROs (payroll, standing order, Optim Egiro)
• Drafts, Cahier’s Orders, Foreign Currency
• Fixed Deposits
• Ensuring all transactions are processed before the cut-off time
• Accuracy and neatness in the processing of transactions
• Anticipate and understand the needs of customers and provide them with good customer service
• Back up colleagues in their absence

Other duties may include:

• Preparation of Letters
• Entries processing
• Liaising with Hong Kong counterparts
• Preparation of dormant accounts for transaction reporting
• Printing of daily advices and statement
• Checking of compliance list
• Uploading of documents
• Other duties may be assigned

Job Description:

1) Coordinate and drive the development and execution of innovation ideas by identifying key trends in Transaction Banking including evolving technologies like AI, ML, DLT etc.
2) Coordinate with various internal teams to ensure that the agreed innovation and digital initiatives are prioritized and work with various team to take this forward.
3) Understanding the evolving client needs and market changes based on the discussion with the Cash and Trade Product teams and aligning and building innovation and digital roadmap.
4) Responsible for ensuring that all the DX initiatives are Fit for Purpose and seamlessly working with Legal, Compliance, Treasury and Cash Product Development team, Implementation towards this.
5) Ensure proper commercialization of innovation and Digital initiatives by working with the APAC Cash and Trade Product teams.
6) Contribute to GTBD's internal education and communication and bring members' interest in DX to a certain level of knowledge.

Job Requirements:

• 5-10 years of Transaction Banking business experience including in Asia region
• 3-5 years of experience in Transaction Banking related innovation in Asia region and digital initiatives and some experience in the latest technologies like AI, ML, DLT etc.
• Ability to work in a matrix organization including using influencing skill to drive business
• Bias for action and ability to get things done; Perseverant, Analytical and ability to manage ambiguity.

Business Analyst -Transaction Banking

Responsibilities:

• Manage regional product risk assessment procedure with in-country Transaction Banking members and regional risk assessment teams.
• Make Product working group project plan and lead/manage regular Product working group discussions.
• Monitor and manage project tasks/progress for Product working group members and other stakeholders for on-time project implementation.
• Manage project issues for Product working group including follow-ups with the teams. Escalate issues to senior members and/or management in a proper manner if any.
• Make the necessary reporting to PMO (Senior management meeting,regular WG meetings etc.) for project updates.
• Plan User Acceptance Test (UAT) phase.
• Prepare and provide user training / knowledge transfers to stakeholders (Transaction Banking team, operations, sales etc.)
• Be a liaison for all Product WG members (for any enquiries, consultations, requests, escalations & etc.)
• Manage documents, reports and deliverables (signed documents etc.) including establishment of its safe-keeping protocol within Product working group.

Requirements:

• Minimum Bachelor’s Degree in computer science/ InformationTechnology .
• Min. 5 years of relevant working experience into Banking. Working experience in a consulting firm will be highly preferred.
• Experienced in data analysis & business process mapping.
• In-depth knowledge of Transaction Banking products is a must.
• Excellent analytical, mathematical, and creative problem-solving skills.
• Good communication and interpersonal skills.
• Experience working in a team-oriented, collaborative environment.
• Good proficiency in MS Office applications (Word, Excel, and PowerPoint).

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Dinu Dinesh

EA License No: 11C5502

EAP Registration No: R22110286

JOB SUMMARY

The Director, Transaction Banking (TB) Data Risk and Governance role is to lead and support the Data Risk & Governance agenda flowing from the Data Conduct Policy and its related Standards for the Transaction Banking (TB) business. The includes:

• Data Sovereignty
• Data Quality
• Records Management
• Data Privacy
• AI Ethics

RESPONSIBILITIES

Strategy

• Partner with Risk Framework Owners / Process Owners to ensure First Line Business & Functions perform Data related Risk & Controls Self-Assessment (“RCSA”) at the required frequency intervals; provide healthy challenge to the risk assessments performed where required; and assess adequacy of controls / in managing their Data risk
• Provide feedback on any changes being proposed to the Data policies and underlying standards that impact TB
• Attend the TB Data Risk & Governance Steering Committee, contributing material inputs on data risks as relevant
• Execute on education and training needs for respective risk types for TB Staff
• Effectively engage senior business stakeholders across geographies, including local Audit and CFCC teams when required
• Ensure TB Country Process Owners have adequate treatment plans in place to address any Data Risk elevations providing assurance and challenge that remediation is fit for purpose and in line with Group Standards requirements. Ensure risks are appropriately prioritised against other risk types.

Data Risk - Change

• Lead / co-ordinate all Data Conduct initiatives across TB, working in close partnership with Cash and Trade business teams on execution of specific deliverables and ensuring the TB approach is coherent and efficient. Also represent TB on Corporate and Investment Bank (CIB) and Chief Data Office (CDO) Data Management working groups to ensure proposed initiatives / solutions are fit for purpose and address risk reduction.
• Drive completion of key milestones for TB in collaboration with TB / CIB Group Data teams and in accordance with the Risk Remediation Plan / Risk Treatment Plan as appropriate.
• Work with relevant stakeholders to simplify and templatise Group standards and accompanying Country Addenda / Schedule to facilitate operationalization of the standards within TB e.g. Data Sovereignty
• Act as the TB single point of contact on regulatory and internal initiatives (e.g. Data Standards implementation) that impact the wider TB footprint e.g. Data Sovereignty, Records Management and BCBS 239

Business

• Data Risk & Governance – BAU
• Lead Book of Work items to remediate regulatory and audit commitments across TB Data Risks, managing prioritisation, defining and driving delivery of risk treatment plans, assessing and reporting progress and risk
• Monitor data risk reduction / regulatory compliance levels across Data risks. Ensure ownership of tasks is allocated to the correct business or technology representatives for action.

Processes

• Discharge the abovementioned Data Risk & Governance responsibilities across the Process Universes for both TB Business and TB Operations and Technology

People & Talent

• Lead through example and build the appropriate culture and values, working collaboratively within the team and with the wider stakeholder network
• Engage in ongoing training and development for professional and personal growth
• Ensure individual performance against the identified responsibilities and objectives

Risk Management

• Drive superior risk outcomes and risk culture for Data Management in TB
• Actively participate in a strong knowledge sharing and collaborative culture. Raise awareness about the importance of Data Management through education, training and other awareness program.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

​​​​Regulatory & Business Conduct

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Global Head, Data Conduct CFCC
• CIB Data Governance team
• Data Risk peers across CIB
• CFCC Advisory
• Data management policy and standard owner & subject matter experts
• TB COO
• TB Head, Conduct & Control
• TB process owners
• Data Domain Owners within TB
• Group Operational Risk
• Audit
• Chief Data Office

Our Ideal Candidate

• 8+ years experience in the financial services space in data risk
• Prior experience in transaction banking would be preferred
• Strong project management experience will be required for this role
• Degree level education or equivalent
• Industry related qualification in the role

Role Specific Technical Competencies

• Data management / Data risk management
• Risk Management
• Corporate Governance
• Technology
• Transaction Banking knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Position title : Finance Executive (1 year contract)
• Location: Jurong East/ Boon Lay
• Working Days: Monday- Friday, 5 days
• Working hours : 8am to 530pm
• Salary : $4,500 - $5,000

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

* Manage the full set of accounts, include reviewing and posting of all journal entries

* Ensure that Account Receivable/Payables Sub Ledgers to General Ledger and the bank accounts to the bank statements are reconciled

* Prepare monthly and yearly management reporting package, including financial statements, relevant schedules and perform variance analysis on the financial performance

* Prepare information and schedule as requested by Parent company

* Prepare and file all requisite regulatory and tax submission i.e CIT, GST, WHT, COR, transfer pricing

* Prepare analysis on budget and forecast

* Prepare government surveys

* Liaise with external audit teams and tax consultants to compile requisite schedules and information (including ECI, annual tax filling, tax queries)

* Advise AR/AP on the correct GL account code and GST code entries

* Oversee the Accounts Staff in the Customer master creation, billing, collection, contra, SOA and reporting activities according to the specific deadlines

* Monitor debtor's aging and ensure Accounts Executive follow up on the collection

* Systems and projects: Participate in systems changes/testing/implementation and other projects when required

* Any other duties to be assigned from time to time

Requirements

* Bachelor's degree in Accounting, Finance, or related field

* Relevant accounting certifications (e.g., CPA) are a plus

* Experience with SAP system and Accounting Reporting Standards

Responsibilities:

• Collaborate with relevant stakeholders to provide expert guidance on cash management, corporate internet banking, and trade finance products.
• Conduct market analysis to drive product innovation and optimization.
• Develop strategies and budgets for cash management and trade finance, focusing on both domestic and cross-border operations.
• Establish marketing channels to achieve business objectives and revenue targets, enhancing the Bank's competitive position.
• Customize trade finance solutions and pricing strategies to meet the specific needs of corporate clients.
• Oversee the preparation and implementation of the annual budget, including strategy and action plans for cash management and trade finance.

skills and experience required

• Over 10 years of experience in Global Transaction Services (GTS), with specialization in corporate banking product sales, including trade finance and cash management.
• In-depth knowledge of banking products, credit facilities, risk management, and regulatory frameworks.
• Exceptional presentation, interpersonal, and communication skills.
• A proactive, client-centric approach with strong relationship management skills.

To apply online please use the 'apply' function, (EA: 94C3609/ R21103354)

Responsibilities:

• Collaborate with relevant stakeholders to provide expert guidance on cash management, corporate internet banking, and trade finance products.
• Conduct market analysis to drive product innovation and optimization.
• Develop strategies and budgets for cash management and trade finance, focusing on both domestic and cross-border operations.
• Establish marketing channels to achieve business objectives and revenue targets, enhancing the Bank's competitive position.
• Customize trade finance solutions and pricing strategies to meet the specific needs of corporate clients.
• Oversee the preparation and implementation of the annual budget, including strategy and action plans for cash management and trade finance.

skills and experience required

• Over 10 years of experience in Global Transaction Services (GTS), with specialization in corporate banking product sales, including trade finance and cash management.
• In-depth knowledge of banking products, credit facilities, risk management, and regulatory frameworks.
• Exceptional presentation, interpersonal, and communication skills.
• A proactive, client-centric approach with strong relationship management skills.

To apply online please use the 'apply' function, (EA: 94C3609/ R21103354)

Job Summary

Responsible for Cash & Trade business for PayTech client segment. Actively identify client needs across full set of SCB product capabilities, originate new business and grow the franchise by capitalising on bank competitive attributes (network) and developing new relationships where required.

Strategy
To execute and manage the strategy for selling solutions across all Transaction Banking products to a portfolio of PayTech clients.

Key Responsibilities

People & Talent
• Work towards team building and their education. Ensure all e-learnings/trainings for the team are duly completed.
• Implement succession strategy and develop future leaders.
• Strengthen partner relationships.
• Networking with other countries, region, and group.
• No failed audits and full cooperation with internal/external auditors.
• Promote and perform community activities.

Risk Management
• Ensure adherence to risk management framework in identifying, controlling, monitoring, and reporting of risk.
• Ensure sufficient actions are undertaken to mitigate, reduce and contain the identified operational risks.
• Undertake and/ or coordinate periodic business monitoring activities, escalating issues to the segment head.
• Work in conjunction with TBSMs and FI to engage the client for successful closure of all RFIs.
• Ensure adherence to all FCC policies.
• While ownership rests with Coverage team, facilitate the obtain documentation for any escalation cases.
• Ensure adherence to all internal and external regulations to embed compliance risk monitoring as an integral part of the Business process for example quarterly reviews, e-learning, leave plans etc.

Governance
• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Head of TB FI Sales
• Global Account Managers and Relationship Managers
• TB Product
• TB Implementation
• TB Service Managers (TBSM)
• Credit, Risk & Compliance team in the region / country as appropriate

Our Ideal Candidate

• University degree holder
• 10 years of relevant Transaction Banking sales experience, ideally in the international/regional environment preferably with a good understanding of the payment market competitive landscape. Experience in handling cross border payments for financial institutions/paytech companies would be an added advantage
• Expertise in the payment environment, infrastructure and emerging trends in the payment space particularly cross border payments is a prerequisite
• Good understanding of the payment risks from banks and the paytech segment
• Strong solutioning skills based on the needs of the segment
• Knowledge of FX solutions for payments is required
• Strong communication and influencing skills, proven track record to work in a collaborative cross-border team environment with multi-cultural stakeholders.
• Strong analytical and problem-solving skills

Role Specific Technical Competencies

• Sales Proposal & Presentation
• Client Relationship Management
• Cross Selling
• Strategic Sales Planning
• Good Understanding of Cash & Trade

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Responsibilities:

• Collaborate with relevant stakeholders to provide expert guidance on cash management, corporate internet banking, and trade finance products.
• Conduct market analysis to drive product innovation and optimization.
• Develop strategies and budgets for cash management and trade finance, focusing on both domestic and cross-border operations.
• Establish marketing channels to achieve business objectives and revenue targets, enhancing the Bank's competitive position.
• Customize trade finance solutions and pricing strategies to meet the specific needs of corporate clients.
• Oversee the preparation and implementation of the annual budget, including strategy and action plans for cash management and trade finance.

skills and experience required

• Over 10 years of experience in Global Transaction Services (GTS), with specialization in corporate banking product sales, including trade finance and cash management.
• In-depth knowledge of banking products, credit facilities, risk management, and regulatory frameworks.
• Exceptional presentation, interpersonal, and communication skills.
• A proactive, client-centric approach with strong relationship management skills.

To apply online please use the 'apply' function, (EA: 94C3609/ R21103354)

Primary Objective:

• Supervise and guide Clerical Staff in the daily operations end to end
• Ensuring efficient and error free processing of trade transactions in line with international standards
• Ensuring compliance with the Bank’s credit policy, to equip with in-depth knowledge of the trade product and services to meet customers’ needs
• Monitor and review the outstanding bills ensuring no back log and long outstanding bill items
• Ensure checks and searches relating to AML and CFT obtained prior to processing of new trade bills received

Key Responsibilities:

Strategy and Planning

• Ensure smooth daily operational flow and error free processing of trade transactions in line with international standards
• Follow-up on outstanding trade transactions
• Provide guidance to officers and staff under his/her supervision
• Adherence and compliance with the Bank’s credit policy and guideline

Business Performance

• Contribute to the trade business utilization to achieve trade fee, fund and asset growth
• Motivate and guide the team with relevant skills and product knowledge to improve operational skills in trade to enable them to excel in their job.

Operations and Process Flow

• Regular monitoring of outstanding and overdue bills in accordance with the guideline and policy
• Supervise staff under his/her purview to provide efficient, error free processing meeting and compliant to internal and external regulations, policies and procedures
• Ensure checks conducted prior to processing of transactions

Interested candidates are invited to apply for the role on our careers page at: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Singapore-Singapore/Associate--Treasury-Solutions---Financial-Institutions--Global-Transaction-Banking_R_1355758

The Associate will report to a Vice President in the Financial Institutions division in Global Transaction Banking. Accountabilities for the Associate role includes (but not limited to):

• A client facing role supporting the origination team providing account and relationship management of existing FI clients.
• Understanding the overall TDS client origination strategy across Markets and Corporate & Investment Banking.
• Support activity to increase sales revenue by adding new clients and increasing the penetration and profitability of GTB FI products and services.
• Attend client pitches with GTB team members and other TDS calling officers.
• Work closely with GTB Relationship Managers to complete RFPs, pitch decks, briefing notes and call reports, with a strong connectivity to North America region (Canada & US).
• Ability to perform detailed analysis and see the bigger picture, using empirical data to inform decision-making.
• Engage regularly with clients attending formal meetings and social events to develop and deepen relationships with clients and prospects.
• Support the sales process and the relationship build out strategy for clients and prospects.
• Works closely with the Relationship Manager, Regional Head, Global Head and provides support in all aspects related to the business, including administrative, transactional and relationship management related activities.
• Addressing client escalations with urgency while maintaining the highest level of service and support throughout the process.
• Significant focus on credit and operational risk control and management.
• Assist to manage/monitor payment activities to ensure established GTB credit lines are not breached, and request credit limit increases (temporary or permanent) where appropriate.
• Assist in annual and new client KYC review, documentation collection and signoff.
• Ensure monthly billing is accurately completed for fee collection, interest charges/payments.
• Work closely with other partners within TD Securities (U.S. and Canada) including: Investment Banking, Credit Origination, Credit Management, Foreign Exchange, Money Markets, among others.
• Liaise and maintain positive working relationships with Global Operations Banking Services, across teams within GTB (i.e. Product Management, Compliance, Network Management) and various business groups throughout TD Securities.
• Support the onboarding of GTB clients, including a detailed understanding of the know your customer and anti-money laundering policies and frameworks.
• Manage the implementation of new products and services, including negotiation of legal documents.
• Maintain adherence to GTB specific credit facilities, including liaison with credit management and risk management functions.
• Continuously learn about new and innovative GTB products and services.
• Full understanding and adherence to the Bank’s AML policies and procedures are required.

Job Requirements

• Excellent communication skills and strong business, finance, mathematics and quantitative analysis skills, or relevant experience.
• Business level Mandarin language capability is required to liaise with Chinese-speaking clients regionally.
• Strong understanding of North America regulatory liquidity framework
• Strong Cash Management / Treasury Solutions product expertise in either Financial Institutions and/or Corporates would be an advantage.
• Client support experience at the corporate/institutional level is of high interest.
• Ability to work effectively in both independent and team environments.
• Effective organizational skills and flexibility for adapting to changing priorities.
• Strong work ethic and commitment to business goals and high professional standards.
• Self-starter with a positive attitude and creative problem-solver.
• Advanced analytical and data manipulation skills.
• Sound knowledge of MS Office applications (Word/Excel/Access/Powerpoint).
• Degree in Finance or related area preferred Industry experience and accreditations (CFA, CTP, CertICM, etc) are highly desirable.

Job Summary

To drive cash management business growth with assigned client portfolio by:

· Developing and sustaining effective client relationships at appropriate levels in the client organization

· Establishing yourself as a trusted advisor on cash and treasury management with clients

· Identifying Cash and TBFX business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly

· Collaborating with implementation, client management and service teams to ensure consistently superior client experience

Strategy

· Chart clients’ treasury strategy and evolution roadmap

· Define digitization agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind

· Devise industry/portfolio strategy into the overall account plan and aligned with the coverage partners in the following client segments:

· Fintech/New Payment Method

· Non-Bank Financial Institutions

Business

· Own Cash/TBFX & Trade revenue and drive budget for the assigned individual portfolio

· Drive OPAC conversion toward agreed levels and ensure pricing meets quality deployment scorecard requirements

· Drive healthy pipeline and closures through business origination activity

· Lead RFP responses, client pitches and ensure successful conversions

· Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management solutions and services

· Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organization with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on Global/Regional target.

· Ensure comply with internal policies, procedures, codes and applicable external laws and regulations

Processes

· Adherence to proper sales engagement & sales cycle processes

People & Talent

· Establish leadership credentials by embracing coaching, guidance and sharing of insights and deals with other team members so that collectively the team learns from each other.

· Replicate deal success with industry award participation, client testimonials, use case, case study for other markets/industry where applicable.

· Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Product, TB Implementation and Account Management, Financial Markets and Cash Operations etc.

Depending on your portfolio:

· For Global Transaction Sales role – form virtual teams with Regional Transaction Sales and Field Account Managers to provide guidance and coaching on in-region/country business development with relevant clients

· For Regional Transaction Sales role – provide effective Regional Cash Sales coverage for the respective Global Transaction Sales to lead client initiatives in the region. Work closely with Regional Account Managers and Field Account Managers to enable seamless delivery of regional and in-country solutions

· For Transaction Banking Sales role – drive country level sales agenda

Risk Management

· Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Team Head/Country Head and Group/governance committees, as appropriate

Governance

· Ensure proper sales governance in client solutioning, pricing and deal review.

· Ensure adherence with product program governance (PPG).

· Exercise cross border engagement rules where applicable.

Regulatory & Business Conduct

· Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group’s policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct etc.

· Effectively identify, escalate, mitigate and resolve risk and compliance matters

· Take the initiative regarding regulatory, reputational and ethical matters for providing proactive advice to clients as identified.

· Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Key stakeholders
Internal

· GAMs, RAMs, FAMs in the country / region as appropriate

· Other GTSs, RTSs (as applicable)

· Credit, Risk & Compliance team in the region / country as appropriate

· TB Products, Implementation, Client Managers and Channels team in the region / country as appropriate

· FM Sales, CF (where applicable)

External

· Clients as per assigned team portfolio

· Local regulators where applicable

Other Responsibilities

· Embed Here for good and Group’s brand and values in Transaction Banking Sales, CCIB Singapore. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Our Ideal Candidate

· 10+ years of relevant Transaction Banking sales experience ideally in the international/regional environment preferably with an excellent understanding of the market competitive landscape in Singapore.

· Strong knowledge of legal, economic and regulatory environment in Singapore as well as other key trading corridors

· Strong leadership qualities, able to articulate and communicate the growing ambition and goals for the business both internally and externally.

· Strong communication and influencing skills, proven track record to work in a collaborative cross-border team environment with multi-cultural stakeholders.

· Multi-cultural awareness and sensitivity with an understanding of cultural, ethnic and religious market conditions to translate strategy into effective local operations.

· Strong analytical and problem-solving skills.

· Proficiency of Mandarin language is required as scope of the role involves managing China Corridor

Role Specific Technical Competencies

· Cash Management Services

· Industry knowledge

· Sales proposals & presentations

· Understanding client needs

· Digital transformation

· Emerging technologies

· Customer interaction

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

· Flexible working options based around home and office locations, with flexible working patterns.

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About your role and background:

Should be seasoned functional analyst professionals with 8 - 10 years plus experience. it's critical that they have experience handling multiple initiatives concurrently and understanding.

• Employ tools and techniques to gather business and user requirements against project objectives. Analyse and assess the value of the requirements and, in this context, make proposals on future business processes and architecture;
• Assist with facilitation to identify and map needs;
• Employ a range of tools and techniques to map “As-Is” and “To-Be” business processes referencing current processes and potential or agreed target industry solutions;
• Experience of Lean Analysis on processes will be good.
• Evaluate requirements against the current state and target state and identify what is necessary to make the transition;
• Ensure that activities within the project are mapped to ensure that they are delivered effectively and work in partnership with technology teams to translate into technology solutions;
• Identify potential consequences of a change, estimate what needs to be modified to implement the change and scope changes within the overall project design;
• Ensure that business needs and solutions are delivered according to the level of quality set out in business specifications;
• Develop an auditable requirements traceability matrix ;
• Engage with strategy to ensure business functions, workflows and processes contribute to target operating model.
• Experience of Core Banking, cyber risk, AI OCR, CRM transformation will be great.
• Proficiency in English and Mandrain as will be required to interact with chinese counterparties.

EA License Number : 11C4879

• Singapore-based opportunity
• Inclusive and diverse work environment
• Representing the Asia region for correspondent banking
• Relentlessly focused on the customer, you will leverage your strong payments and correspondent banking industry understanding to driver business development initiatives, strengthen existing client relationship and identify new opportunities for growth.

See yourself in our team:

This is an exciting opportunity to join the Institutional Client Coverage team, based in Singapore, in this newly created Associate Director role deepening and expanding our correspondent banking relationships across Asia.

Your Impact and Contribution

This position has responsibility for ongoing development and execution of strategic sales plans to promote CBA’s correspondent banking services to financial institutions across Asia. The role reports to the Executive Director, Institutional Client Coverage, based in Sydney, who is responsible for business development with Global Banks and offshore public sector clients in home market corridors.

As an Associate Director in Transaction Banking and Sales (TBS) for Bank customers, the role requires a blend of relationship management, strategic planning skills, ruthless prioritisation and commercial acumen to deliver value-added solutions and drive long-term client satisfaction with correspondent bank customers across CBA’s international network.

You will grow correspondent banking volumes each year in line with team objectives and manage economic returns while always employing sound risk and financial crime compliance management disciplines. You will work closely with your teammates in New York, London, Amsterdam, Singapore, Hong Kong, Beijing and Auckland to provide seamless cross-border connectivity across CBA’s network and drive service excellence with the world’s largest banks. This includes managing and facilitating the sales effort for significant cross-border deals to the network and ancillary business opportunities with global and regional bank clients. Your performance targets will be a blend of financial results, Asia bank coverage team feedback, calling efforts and resultant client outcomes.

Together with the global banks team you will identify customer pain-points, understand our customers’ aspirations and importantly how that intersects with CBA’s correspondent banking capabilities and value proposition. You will identify, pitch and close new to bank opportunities through your understanding of customers in your region and ability to interact as a key deal team member. You will also act as representative for the bank during Industry events and channel back any substantial trends, news, insights that enables CBA to remain at the forefront of correspondent banking developments.

We’re interested in hearing from people who have:

We are a customer-obsessed coverage team with a strong growth agenda and are looking for a passionate, insightful banker with an appetite for industry content development and thought leadership.

This hands-on role requires a highly motivated self-starter with proven experience working with global and Asia-based regional bank customers. As such, we require a highly skilled candidate with:

• Tertiary qualifications in a business-related discipline.
• Correspondent banking customer coverage, portfolio management and product sales experience
• Strong interpersonal, negotiation, communication and collaborative skills
• Curiosity and desire to drive change and deliver improvement across the business leveraging in-depth payments landscape understanding
• An understanding of risk management, particularly financial crime, credit and liquidity risks.
• Offshore banks experience, particularly ‘catch and throw’ relationship management will be highly regarded.

This opportunity will give you exposure to both clients and a wide range of stakeholders at all levels of the business while being part of a team that is scaling up quickly with focused, dedicated, and passionate efforts aligned around a shared vision to create the very best experience for our customers.

As the successful applicant you'll be rewarded with a structured career path within Institutional Banking and Markets business that offers a competitive market salary, annual performance incentives, and a flexible working environment.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Process daily Trade Operations transactions of SG and AU import LC Issuance and handling of IBLC documents in accordance to the agreed service standards.
• Liaise and follow up with internal and external customers for instructions that are required to complete the transaction.
• Perform day end reconciliation of transactions.
• Handle customers' queries on respective products and services.
• Adhere to risks and control guidelines and policies.

Requirements

• Diploma or Degree Holder with minimum 2-3 years experience in trade related banking operations.
• Hard-working, self-motivated and a strong team player.
• Good interpersonal and communication skills.
• Meticulous and detailed oriented.
• Capable to work effectively under pressure and tight deadline.
• Familiar with MS Office applications, such as Outlook, Excel, Words.
• Ability to identify opportunities to improve operational efficiency.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information
BNP Paribas - Diversity & Inclusion Journey
BNP Paribas - The Bank Of Green Changes

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose
The Head of Client Services is responsible to lead his/ her teams across APAC in

• Managing client inquiries via phone, email, online, or in person
• Directing client complaints or complex queries to relevant departments in a timely manner
• Providing clients with technical assistance on products and services
• Expediting serious issues to management toward prompt resolution

to the highest level of customer satisfaction.

The position is also accountable for developing and implementing service strategies in anticipation of evolving and changing needs of our customers, notably in the context of digitalization.

The Head of Client Services plays a crucial role to protect and grow our franchise via continuous client care, advocating client needs and requirements and deepening client relationship.

Responsibilities

Direct Responsibilities

1. Lead a team of client service managers and their team members to provide satisfactory resolution to client queries and exceptional supports to all customers.
2. Responsible for full and satisfactory resolution of the client requests and to achieve this, he/she may need to develop and implement strategies aimed at improving customer satisfaction and retention.
3. Proactively oversee and manage handling of sensitive client queries, complaints, and incidents and ensure issues are resolved promptly with timely service recovery.
4. Drive and support commercialization of new solutions and processes during the client-transacting phase.
5. Define client service related SOP’s, procedures, service standards, resolution time with an objective to enhance the client experience.
6. Drive and identify client advocacy initiatives via collaboration with internal stakeholders and service efficiency initiatives basis the service request data analytics.
7. Continually review and manage performance metrics for client services on a monthly basis to identify deviations and the gaps leading to reduction in client satisfaction levels.
8. Monitor service review survey with client, review client feedback and take applicable improvement
9. Monitor revenue attrition risk/volume reduction for identified clients and highlight deviations with TB heads, sales and coverage for timely actions
10. Maintain knowledge of industry trends and best practices to enhance the customer service initiatives

Contributing Responsibilities

11.Contribute to existing product and process improvements identified by internal stakeholders like operations, client onboarding teams and product partners.

Governance and control performance

To strengthen the client service governance by:

12.Keeping watch on any production incident and the impacts on customers; Ensuring the prompt diagnosis and implementation of service recovery.
13.Ensuring audit related recommendations are resolved within the specific timelines
14.Ensuring the team members comply with regulatory requirements and internal guidelines
15.Responsible for reporting all incidents according to the Incident Management System
16.Handle and manage client complaints as per the APAC complaint policy guidelines
17.Contribute to periodic controls definition and projects initiated by the internal stakeholders.
18.Perform defined control plan and testing associated with the controls on ORUS platform

Qualification and Skills

• Minimum Basic degree, preferably in Banking and Finance

Technical & Behavioral Competencies

• Knowledge of Cash management products (payments, collections and channels), current accounts, deposits and ebanking platforms.
• Experience in client facing roles
• Excellent client management skills
• Strong team player with ability to work in teams.
• Analytical skills with ability to adapt to defined KPIs and processes
• Comfortable with MS office tools with adequate project management skills
• Enjoys client interaction with excellent interpersonal skills