Total 6,549 Finance / Banking / Insurance job vacancies in Raffles Place, Central Singapore

About Us:

From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Gathering, analyzing, and validating user business processes and requirements, ensuring accurate documentation into functional and non-functional specifications.
• Collaborating with cross-functional teams to define integration requirements between modules and interfaces with other systems.
• Performing requirement traceability and managing scope creep, including identification of out-of-scope requirements and escalation of issues.
• Reviewing and evaluating impact analyses, functional and technical designs, and specifications from both business and technical perspectives.
• Reporting project status and implementing risk/issue mitigation strategies.
• Managing and resolving issues arising from business requirements or systems solutions.

Requirements:

• Min. 3 years of project management experience in banking industry.
• At least 3 years of experience in infrastructure/ network projects, including hands-on implementation.
• Proficiency in documentation using PowerPoint, Excel and Word.
• Strong problem-solving skills, including AS-IS clarification/ visualization, root cause analysis, and preparation of decision-making documents.
• Able to speak in English and Japanese (in order to liaise with Japanese speaking stakeholders and clients).
• Experience with migration from Notes/ Domino to Microsoft 365 is a plus.
• Knowledge and experience in cloud platforms such as AWS and Azure, as well as Virtual Desktop Infrastructure (VDI).
• Client-facing experience and prior working experience in a consulting firm.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Be the difference

If making a difference matters to you, then you matter to us.

We are looking for a Senior Technology Implementation Consultant to join our APAC’s Professional Services team, supporting the implementation of OneSumX, the marketing leading platform of Regulatory Reporting Finance Reporting, Risk solutions effectively and efficiently for banking/financial industry clients. You'll be reporting to Technology Implementation Manager.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangement).

About the Role

All Professional Services Consultants are expected to successfully implement the organisation’s Finance solutions in the APAC Region, to support/complete the tasks outlined below.

• Facilitate Project Initiation workshops
• Identify data sourcing requirements and data requirements
• Conduct data gap analyses
• Conduct interface mapping
• Create Business Requirement Documents/Functional Specification Documents as required
• In consultation with relevant Subject Matter Experts, provide advice on HKMA Return Reporting, Basel Reporting , HKA Granular Data reporting and interpretation
• Conduct functional training
• Identify test requirements from specifications, map test case requirements and design testing plans.
• Support System Integration Testing (issue analysis and resolution)
• Support regression testing and User Acceptance Testing (issue analysis and resolution)
• Ensure effective client engagement and management
• Adhere to the company’s project management and governance framework – specifically, monitor and track project milestones and deliverables; identify and manage issues and action items; create and maintain project status reports for project leads for incorporation into larger project status reports; proactively identify and mitigate potential project risks; and escalate issues where appropriate.

About You

• 5+ years’ overall experience. Minimum one end-to-end implementation of Banking Solution in the capacity of a technical consultant
• Experience in implementing OneSumX solutions (Regulatory Reporting, Finance or Risk) is a plus
• Bachelor degree or higher in Finance, Accounting, Banking or Economics, or in IT, Computer Science or Engineering complemented with a strong experience in the Banking industry or Financial Servicing.
• Demonstrated strong programming skills (PL/SQL, SQL, Java/any other programming Language)
• Demonstrated RDBMS experience (Oracle, SQL Server)
• Good Understanding of software development lifecycle (SDLC)
• Experience in Data Warehousing and Business Intelligence (DW/BI) project implementations
• Good understanding of On-line Transaction Processing (OLTP) systems (Core Banking, Treasury Systems etc.)
• Good understanding of BI and Reporting Systems
• Good understanding of Extract, Transform and Load (ETL) Development
• Demonstrated experience in customer facing roles
• Fluency in English, written and oral
• Excellent communication (written and oral) and interpersonal skills
• Excellent client management and engagement skills
• Assertive, being able to make expert decisions based on personal judgement
• Ability to work independently while also being a good team player
• Ability to work in a cross cultural environment

About Us

Wolters Kluwer reporte 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Dozens of awards on the market

• Regulatory Reporting – Banking by Chartis RiskTech100®
• Liquidity Risk by Chartis RiskTech100®
• Best Solution for Regulatory Reporting Award, 2021 by Regulation Asia
• 2021 Risk Technology Executive of the Year by CEO Monthly magazine
• Best Vendor Solution for MAS 610, APAC, 2021 by RegTech Insight
• Best Regulatory Reporting Solution, APAC, 2021 by TegTech Insights
• Regulatory Reporting Provider of the Year – Singapore, 2021 by APAC Insider
• Best Risk Firm of the Year, APAC, 2021 by APAC insider
• Best Regulatory Reporting Technology Firm of the Year, APAC, 2021 by APAC Insider

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Responsibilities:

• Provide customer service on retail banking products
• Attend to personal loan applications
• Conduct marketing on bank cards and other personal products on batch basis
• Maintaining relationship with VIP customers
• Provide financial advice and market financial products to retail customers
• Keeping existing customers updated on portfolios and new products
• Write reports on products and businesses

Requirements

• Bachelor’s degree, preferably in Banking and Finance or related discipline
• At least 2 years of relevant experience in a similar capacity. Prior working experience in banking sector will
  be advantageous.
• Good interpersonal skills and communication skills

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Control, manage and oversee claims and customer services delivery for the products distributed and serviced ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner and companies
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point for products reinsured, for all new product launches, projects and on-boarding of new customer groups
• Ensure that Service Levels for Customer Service and Claims Delivery are met
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Ensure that the policies and procedures are in place to fully support the Service Partner so that they can deliver an optimised service
• Assist in the provision of training and support to the Service Partner on any area of service delivery as needed
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements:

• Account servicing in insurance sector is a must
• Strong customer service skills
• Empathy and understanding
• Ability to represent and appreciate the commercial arrangements within the businesses

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Responsibilities:

• Processing the day-to-day operations, including processing investor transactions, subscriptions, redemptions, transfers & dividend.
• Liaise with Counterparties / CPF Board / Agent Banks on settlement, reporting and reconciliation of trades
• Compute and process trailer fees.
• Work with Marketing team and fund houses on account opening, fund onboarding and other AML/DDQ/Annual review documentation
• Ensuring that the process complies with all relevant regulatory requirements and reporting obligations.
• Document the operation to ensure that consistent, efficient workflows are in place, yielding optimal productivity and performance.
• Addressing investor/TR inquiries and concerns related to operations.
• Perform and coordinate end to end (from trade execution to trade settlement) system testing for any changes
• Handle administrative tasks, ad-hoc assignments and projects as assigned.
• Uphold organization policies and standards, ensuring legislative regulations are followed
• Record Keeping: Maintaining accurate records of transactions and activities.

Requirements:

• Degree or equivalent professional experience
• Minimum 2 years in Unit Trust Operations with proven experience or similar role.
• Strong operational mindset and background.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Good knowledge of financial services practices and associated regulatory requirements
• Good knowledge of and adherence to the company's policies and procedures
• Strong communication skills and ability to articulate effectively to the team and stakeholders in regular meetings and various projects/discussion, becoming a "valued partner" outside direct reporting line
• Good problem-solving skills and ability to handle complex situations with constructive solution identified for trouble shooting.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Be the difference

If making a difference matters to you, then you matter to us.

We are looking for a Technology Implementation Consultant to join our APAC’s Professional Services team, supporting the implementation of OneSumX, the marketing leading platform of Regulatory Reporting, Finance Reporting, Risk solutions effectively and efficiently for banking/financial industry clients. You'll be reporting to Technology Implementation Manager.

This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangement).

About the Role

All Professional Services Consultants are expected to successfully implement the organisation’s Finance solutions in the APAC Region, to support/complete the tasks outlined below.

• Facilitate Project Initiation workshops
• Identify data sourcing requirements and data requirements
• Conduct data gap analyses
• Conduct interface mapping
• Create Business Requirement Documents/Functional Specification Documents as required
• In consultation with relevant Subject Matter Experts, provide advice on HKMA Return Reporting, Basel Reporting , HKA Granular Data reporting and interpretation
• Conduct functional training
• Identify test requirements from specifications, map test case requirements and design testing plans.
• Support System Integration Testing (issue analysis and resolution)
• Support regression testing and User Acceptance Testing (issue analysis and resolution)
• Ensure effective client engagement and management
• Adhere to the company’s project management and governance framework – specifically, monitor and track project milestones and deliverables; identify and manage issues and action items; create and maintain project status reports for project leads for incorporation into larger project status reports; proactively identify and mitigate potential project risks; and escalate issues where appropriate.

About You

• 3+ years’ overall experience. Minimum one end-to-end implementation of Banking Solution in the capacity of a technical consultant
• Experience in implementing OneSumX solutions (Regulatory Reporting, Finance or Risk) is a plus
• Bachelor degree or higher in Finance, Accounting, Banking or Economics, or in IT, Computer Science or Engineering complemented with a strong experience in the Banking industry or Financial Servicing.
• Demonstrated strong programming skills (PL/SQL, SQL, Java/any other programming Language)
• Demonstrated RDBMS experience (Oracle, SQL Server)
• Good Understanding of software development lifecycle (SDLC)
• Experience in Data Warehousing and Business Intelligence (DW/BI) project implementations
• Good understanding of On-line Transaction Processing (OLTP) systems (Core Banking, Treasury Systems etc.)
• Good understanding of BI and Reporting Systems
• Good understanding of Extract, Transform and Load (ETL) Development
• Demonstrated experience in customer facing roles
• Fluency in English, written and oral
• Excellent communication (written and oral) and interpersonal skills
• Excellent client management and engagement skills
• Assertive, being able to make expert decisions based on personal judgement
• Ability to work independently while also being a good team player
• Ability to work in a cross cultural environment

What We Offer

• Great compensation package
• Medical Insurance and Dental benefit for employee and family
• Flexible working hours to improve work life balance
• Learning and Development Program
• Paid Leave and volunteer leave
• Wellness Programme

About Us

Wolters Kluwer reporte 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com.

Dozens of awards on the market

• Regulatory Reporting – Banking by Chartis RiskTech100®
• Liquidity Risk by Chartis RiskTech100®
• Best Solution for Regulatory Reporting Award, 2021 by Regulation Asia
• 2021 Risk Technology Executive of the Year by CEO Monthly magazine
• Best Vendor Solution for MAS 610, APAC, 2021 by RegTech Insight
• Best Regulatory Reporting Solution, APAC, 2021 by TegTech Insights
• Regulatory Reporting Provider of the Year – Singapore, 2021 by APAC Insider
• Best Risk Firm of the Year, APAC, 2021 by APAC insider
• Best Regulatory Reporting Technology Firm of the Year, APAC, 2021 by APAC Insider

Equal Opportunity Employer

Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Job Summary:

You have our customers’ best interests at heart. It is you they look to for counsel when making decisions about their finances, big or small. Every decision of theirs matters to you, simply because it matters to them.

You see yourself as a companion on our clients’ journeys toward achieving their life goals. Given that no journey is ever the same, you take great care (and pride!) in tailoring your financial advice to meet each client’s unique needs and requirements.

You’re self-motivated, and always on the lookout for opportunities to grow – whether it is keeping up to date with industry trends, expanding your skill set, or building your network of customers through tele-prospecting, virtual or in-person interactions and customer outreach programmes. You are knowledgeable about the banks' products and services and can recommend financial planning solutions that address your customers' needs. With such drive and tenacity, it’s no surprise that you’re consistently meeting your personal goals and targets.

Last but not the least, you’re focused on building long-term relationships with our customers. It forms the foundation to all that you do. You seize every opportunity to excite new and existing clients by bringing them investment ideas and insurance solutions to help grow their wealth and protect their futures.

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Attractive remuneration and a comprehensive benefits package.
• Recognition program that provides qualifying employees the opportunity to travel to exciting overseas destinations.
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Job scope consist of digital capabilities that enable hybrid work, giving you the ability to work from anywhere (from the branch/office, from home, while out meeting customers).

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

about the company
Established for over 70 years, the Client is a leading corporate bank offering a full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do, and offer internal mobility opportunities.

about the role

• Handle the full spectrum of loans, banker guarantees, standby letter of credits operations
• Monitor and process loan drawdowns (Bilateral & Syndicated), repayments, rollover and agency & commitment fees
• Managing the end-to-end processing of trade finance transactions
• Responsible for collection of fees income, interest rate fixing, interest payment and principal repayment
• Review and process all letters of credit and guarantee transactions, including LC advising, guarantee issuance, document checking, funding requests and SWIFT payments
• Handle settlements and SWIFT messages for Trade & Lending Operations
• Perform screenings and sanction checks
• Monitor maturity dates and prepare monthly reports

skills and experience required

• At least 2 years of Trade Finance Operations experience
• Good knowledge of UCP, ISP, ISBP, URDG, URC, URR and Incoterms
• Proficient in Microsoft Office applications
• Good communications skills

If you would like to find out more about this role, please click apply below. Alternatively please contact Lynda Tan at https://www.linkedin.com/in/lynda-tan/

EA: 94C3609 / R1223887

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

Team Introduction

The Trust and Safety team aims to build a world where people can safely discover, create and connect. Our goals are to ensure the safety of the community and to build a safer experience for users.

The Trust and Safety Engineering team is responsible for building a highly scalable, complex and intelligent platform that is able to manage high traffic loads. You would also be building tools to help protect our users from harmful content and abusive behaviours. With the continuous efforts of our trust and safety team, we can provide the best user experience and bring joy to everyone in the world.

What you will be doing:

1. Build a highly-scalable, efficient and robust trust and safety platform and tools;

2. Understand product objectives to develop an easy-to-use platform that aligns with customers' needs;

3. Collaborate with trust and safety specialists, experts and machine learning engineers;

4. Improve system design and architecture to ensure high stability and performance of the services;

5. Work with Trust and Safety teams to protect TikTok globally.

Qualifications

What you should have:

- At least Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience);

- At least 5 years of relevant experience, familiar with C++/Go/Java program development (at least one), striving for high-quality code and focusing on the technical quality of the code.

- Experience with large-scale distributed systems

- Familiar with Data storage systems and Queries

- Independent thinking, able to take the initiative to identify problems, systematic problem analysis, and problem-solving skills.

- Have the ability to learn, explore and research in unfamiliar areas.

- Great communication and teamwork skills

Preference will be given to those who have one of the following:

- Good mentorship skills

- Experience with Trust and Safety

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Responsibilities:

• Leading the deal from the financing/credit perspective. Expansive opportunity to showcase deal leadership to senior management with significant visibility to the CEO.
• A credible debt structuring partner and consultant/advisor to coverage, private wealth management (PWM) & sales.
• To lead the credit conversation on prospective opportunities in the screening committee forum.
• Deal structuring, negotiation and developing bankable financing for the firm and delivering credit approvals to the client.
• Primary responsibility and to lead the internal credit application process from end to end.
• With guidance from the credit manager, or head of department (with support from internal legal counsels and Lenders’ counsel), to lead the termsheet negotiation and structuring discussions with the client. Ensure compliance with local and international regulations and credit policy guidelines.
• Guide and coach, the junior team members, developing them professionally.
• Other ad-hoc duties/projects as assigned by the Head of Department.

Requirements:

• People leader, team player and solid independent professional. Highly adaptable to a cross-cultural environment and working closely with a multitude of professionals from various nationalities.
• Extensive deal structuring and credit experience across a multitude of sectors and exponent in various financing structures.
• Seasoned credit professional with extensive experience and track record in taking credit decisions/views. Ability to work with semi-complete information, but sufficient (enough) to form a sound, well-grounded credit view in a fast-paced, quickly moving, fluid and highly compressed schedule.
• Confident in expressing and communicating a credit opinion, including a negative recommendation.
• Strong stakeholder management skills, getting their buy-in on credit recommendations (including the case when it is a negative recommendation).
• Strong written and oral communication skills.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Responsibilities

• Responsible for developing the Bank’s corporate banking and trade finance/commodities business
• Service and develop existing/new customers
• Build up funded/unfunded assets and activating trade finance business
• Achieve profit objectives with portfolio diversification
  

Job Requirements

• Minimum 10 years of relevant working experience, from Corporate Banking background
• Sound knowledge in banking products. Good credit and marketing skills.
• Strong interpersonal & communication skills.

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Job Scope

Within Asia Operations, the Securities team is responsible for processing and managing the risk relating to securities & derivatives settlements, securities transfers, corporate action (income, cash) and asset creation and maintenance.

The incumbent will be part of this exciting function and is responsible for:

• The processing and controls of the processes within the Securities Transfers function.
• Ensuring efficiency and productivity in delivery quality services to bank’s clients.
• Working closely with his/her colleagues to provide clients with technical expertise and solutions, in a comprehensive, timely and accurate manner.
• Successful applicant will be assigned to the securities transfers team, responsible for the processing of asset transfers for our clients. Understanding of the core system and process workflow are essential.
• There is an expectation that he/she understands the relevant market markets and demonstrate knowledge of different types of asset transfers.
• Proactively manages and resolves discrepancies relating to the functions he/she performed with internal (reconciliations) and external (custodians/counterparties/clients) teams.
• Works closely with colleagues locally and abroad.
• Participates to Bank’s Operations projects.
• Proactive drives and implements process enhancement and improvements.
• Ensures training of new colleagues, where required.
  
  Requirements
• Bachelor degree, and / or professional qualification in Banking / Finance.
• Preferably with 1-2 years of banking transactions with asset transfers. Experience in Private Banking is a plus.
• Familiar with financial products as well as the market infrastructures, regulations and operational risks related to the transfer of these products. Knowledgeable about SWIFT messages types.
• Good knowledge and practice of Office suite. Excel VBA macro knowledge is a plus.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (GOH JIA ZHEN CRYSTAL)

Job Responsibilities:

TISO Third-party Cybersecurity Specialist is responsible for conducting cybersecurity assessment on third-party service providers, approving the Bank’s new products offerings and supporting the businesses as the subject matter expert on cybersecurity for third party engagements. The candidate will also work with other peers in the team to support OCBC Group and its subsidiaries, with the aim to enhance the Bank’s overall cybersecurity posture and maintain the trust of customers in an increasingly interconnected business environment amidst evolving cyber threat landscape involving supply chain attacks.

Description

• As a subject matter expert, perform assessment of third-party service providers’ cybersecurity posture and identify potential security risks from third-party engagements, in accordance with the Bank’s security standards.
• As a subject matter expert, assess the security and identify potential security risks arising from new product offerings, in accordance with the Bank’s NPAP requirements.
• Collaborate closely with businesses and the Bank’s Third-Party Risk Management (TPRM) team to ensure security risks are identified and communicated so that business can make an informed decision.
• Review and enforce information security policy, standards and guidelines for IT business application and infrastructure projects
• Identify IT security risks and conduct security assessment for IT business application and infrastructure projects.
• Undertake new security projects to improve the security controls, efficiency and ease of use.
• Review and document assessment and remediation activities following established processes and procedures.
• Continuously formulate, maintain, and enhance assessment approach, questionnaire and procedure.
• Continuously focus, strategise and provide recommendations to improve the effectiveness of processes and programs.
• Perform reporting and tracking of work deliverables.
• Keep abreast of emerging third-party security threats and technologies to understand the evolving risk and better safeguard the organization.

Job Qualifications

• Degree in IT, Computing, Cyber Security or Computer studies, or the equivalent in related experience (IT Security, Controls and Risk Management).
• Minimum 5-10 years relevant working experience in Cybersecurity/ IT Security Audit. IT Security/ Project Security Assessment experience preferred.
• Experience in industry standards and regulations such as MAS TRM, OSPAR, ISO 27001, SOC2 Type 2, PCI-DSS, NIST, etc.
• Knowledgeable in compliance with MAS TRM, ABS, BNM, HKMA, CBRC, etc, guidelines and regulatory notices.
• Strong understanding of the Banking industry information security policy and standards, regulatory and industry trends, good practices in providing practical and appropriate recommendation, resolution and remediation options to the businesses.
• Ability to multi-task and work independently with minimum supervision as well as part of an assessment team.
• Ability to leverage attention to detail and analytical skills
• Excellent written and verbal communication and interpersonal skills with good command on English
• Certified in CISSP, CCSP, CISA or CRISC would be preferred
• Knowledgeable in IT controls, application security and risk management methodology
• Knowledgeable with cryptographic algorithm/functions and key management.
• Knowledgeable in application penetration testing methodologies, such as OWASP will be an advantage.
• Familiarity in Digital Banking and FinTech solutions will be an advantage.

• Provide insurance advice on quotations, renewals and Maid claims.
• Keep close relationship with customers by providing excellent service.
• Identify and acquire new business opportunities.

Requirements:

• CGI certified
• At least 2 years of insurance experience doing maid claims.
• Customer service oriented with good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Responsibilities

Strategic

• Promote and oversee the implementation of business unit strategy, making strategic investments in leading digital finance players and ensuring post-investment synergy creations within MUFG’s ecosystem.
• Lead the strategic planning and implementation of Global Commercial Banking (‘‘GCB’’) business with a focus on collaborations with our subsidiaries and affiliate commercial banks (‘‘Partner Banks’’), facilitating corporate banking transactions between MUFG and Partner Banks, particularly Bank Danamon in Indonesia, VietinBank in Vietnam and Security Bank in the Philippines.
• Create and adjust frameworks to maximize synergy between MUFG and Partner Banks, as well as among Partner Banks.
• Lead and manage various initiatives related to exploring investment opportunities in digital financial players, executing deals and enhancing post-investment synergies.
• Establish innovative business collaborations between investees and Partner Banks within MUFG’s ecosystem.

Financials

• Achieve financial targets for the GCB business unit.

Customer

• Maintain strong relationship with Partner Banks and existing fintech investees to support their growth and resolve issues, gathering feedback to enhance collaboration.
• Collaborate with other business units, potential investees and partners to achieve GCB business unit goals, utilizing strong stakeholder skills.

People

• Develop junior talents by acting as a role model, providing support, coaching and guidance on complex issues.
• Work with GCB colleagues in Tokyo to address key challenges efficiently and effectively.

Other/Control

• Ensure compliance with relevant regulations and maintain knowledge of industry trends, products, relevant laws and regulations.

Job Requirements

• Degree qualified. MBA preferable.
• At least 15 years of experience in corporate or investment banking with strategic planning and corporate development experience.
• Proven leadership skills in managing diverse teams to achieve strategic goals.
• Strong communication skills to influence and convey ideas effectively.
• Experience in coaching, mentoring and leadership.
• Expertise in business strategy development and framework creation
• Background in investment and/or corporate banking, including M&A origination, valuation, financial analysis and documentations.
• Excellent experience in developing strategic partnerships with external parties.
• Strong analytical ability and logical thinking.
• Proficiency in both written and spoken Japanese (minimum JLPT1 certification) to communicate effectively with Japanese stakeholders and senior management in Tokyo Head Office.
• Knowledge of regulatory requirements from the Japanese Financial Services Agency (JFSA) would be advantageous.

Details of the Division and Team:

As one segment of the Corporate & Investment Bank, our Corporate Finance business provides the full range of products and services of a leading global investment bank. Our clients include large-cap and mid-cap corporates, financial institutions, governments, government agencies and financial sponsors.

We recognize that selecting the right investment banking partner can be the key to a company’s success. Our relationships are enhanced by industry sector, country, and regional expertise, closely aligned to high-quality client solutions: both buy side and sell side Mergers & Acquisitions and restructuring advisory - and capital raising services.

We are able to advise on innovative cross-border and regional transactions in the US, Europe and Asia Pacific.

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

• Participation and assistance in marketing efforts, including preparation of client presentations and pitches
• Handling all execution related matters including valuation, modelling and due diligence coordination
• Assist in communication with relevant clients & counterparties, organizing meetings with internal/external teams and driving execution work streams
• Deal documentation and internal approvals
• Collaborating with colleagues locally / overseas to leverage the firm's existing relationships & develop a strategy to increase promotion / revenue from such client base
• Preparation of M&A market data analysis, presentation of Southeast Asia M&A strategy to global teams, etc.

Your skills and experience:

• At least 1 year experience in global investment bank covering M&A with strong track record in origination and execution of Investment Banking and M&A transactions
• Ability to create complex Financial Models for companies spanning a variety of sectors and geographies in SE Asia
• Strong communication skills in SE Asia language like Bahasa, Thai or Vietnamese is required as this role supports clients speaking in one of these languages, including close transaction coordination with deal teams across SE Asia
• Experience in running due diligence processes to facilitate M&A transactions, in both the private and public space

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job Description

Blackstone’s International Finance team is seeking an Associate to assume responsibility with limited supervision for a broad spectrum of the accounting and reporting procedures for the Group and for the respective House Entities in scope.

Candidates should have minimum 5 years of public and/or private accounting experience. Candidates are expected to exhibit strong technical and analytical skills as well as exceptional communication skills. Candidates should be energetic, self-motivated, and a team-oriented individual with fresh ideas and innovative solutions who will thrive on challenge in a fast-paced, dynamic environment. There is flexibility for this role to be based in Singapore.

Specific Responsibilities:

Key responsibilities include but are not limited to:

· Take lead in the Firm’s periodical closing and reporting procedures, while responding to ad-hoc inquiries from management or other business teams. Responsible for preparing any Financial, Tax or Regulatory reports & surveys, and internal forecasts and analysis. Main coverage is Singapore and Korea.

· Stabilize the transition of Singapore and Korea tasks to Blackstone’s Center of Excellence (COE)

· Review recurring tasks conducted by the COE which covers;

• Reviewing employees’ T&E compliance with internal and regulatory financial policies
• AP processing
• Intercompany payables / receivable settlements
• Monitor and review accounting reports for accuracy and completeness. Reconcile and resolve any accounting discrepancies o FA processing

· Manage, train and develop COE staff with accounting and operational work

· Coordinate with independent auditors for audits and tax accountants for tax filing procedures

· Actively participate in regional / domestic projects to enhance controls, processes and/or system efficiency

· Collaborate on a daily basis with Accounts Payable, Treasury, Compensation Accounting and other Finance teams in different offices across the region

· Collaborate with the Legal and Compliance team to ensure compliance with various policies and procedures

Qualifications:

Blackstone seeks to hire individuals who are highly motivated, intelligent and have demonstrated excellence in prior endeavors. The ideal candidate would have a commitment to excellence in their work product, strong time management skills, and a desire to learn.

· Possesses strong work ethic, sense of accountability and genuine passion for excellence

· Possesses the desire and ability to work in a fast-paced entrepreneurial environment with a positive attitude.

• Highly self-motivated and thinks thoroughly. Owns the matter - takes the extra step to voluntarily investigate.
• Capable of communicating succinctly and can solve issues with limited guidance from seniors
• Quick learner and able to quickly turnaround ad-hoc requests
• Strong analytical skills and highly organized
• Able to “see the bigger picture” and get to the heart of issues rapidly, yet detail oriented, and able to work effectively under pressure
• Interest in process optimization & identifying opportunities for efficiency gains.
• Capable of operating under pressure. Handle multiple projects while prioritizing deliverables and meeting demanding deadlines

· Able to work effectively in a team environment;

• Possess personal and professional integrity
• Escalate / communicate issues or efficiency gain opportunities timely
• Possesses relationship building skills with internal and external counterparties
• Excellent interpersonal influencing skills and communication skills, both written and verbal
• Ability to work seamlessly across boarders

· Minimum years of private and/or public accounting experience in the private equity industry

· Undergraduate degree in Accounting. CPA or graduate degree preferred

· Proficient in Business level English and Korean

· Proficient knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)

Responsibilities

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

Team Introduction

The Trust and Safety team aims to build a world where people can safely discover, create and connect. Our goals are to ensure the safety of the community and to build a safer experience for users.

The Trust and Safety Engineering team is responsible for building a highly scalable, complex and intelligent platform that is able to manage high traffic loads. You would also be building tools to help protect our users from harmful content and abusive behaviours. With the continuous efforts of our trust and safety team, we can provide the best user experience and bring joy to everyone in the world.

What you will be doing:

1. Build a highly-scalable, efficient and robust trust and safety platform and tools;

2. Understand product objectives to develop an easy-to-use platform that aligns with customers' needs;

3. Collaborate with trust and safety specialists, experts and machine learning engineers;

4. Improve system design and architecture to ensure high stability and performance of the services;

5. Work with Trust and Safety teams to protect TikTok globally.

Qualifications

What you should have:

- At least Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience);

- 5 years of relevant experience, familiar with C++/Go/Java program development (at least one), striving for high-quality code and focusing on the technical quality of the code.

- Experience with large-scale distributed systems

- Familiar with Data storage systems and Queries

- Independent thinking, able to take the initiative to identify problems, systematic problem analysis, and problem-solving skills.

- Have the ability to learn, explore and research in unfamiliar areas.

- Great communication and teamwork skills

Preference will be given to those who have one of the following:

- Good mentorship skills

- Experience with Trust and Safety

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Details of the Division and Team:

Corporate Banking is a technology centric business, with an increasing move to real-time processing, an increasing appetite from customers for integrated systems and access to supporting data. This means that technology is more important than ever for the business.

Deutsche Bank is one of the few banks with the scale and network to compete aggressively in this space, and the breadth of investment in this area is unmatched by our peers. Joining the team is a unique opportunity to help rebuild the core of some of our most mission critical processing systems from the ground-up.

Our Corporate Bank Technology team is a global team of 3000 coders (and growing!) across 30 countries. The primary businesses that Corporate Bank support are Cash Management, Securities Services, Trade Finance and Trust & Agency Services. CB Technology support these businesses through CIO aligned teams and also by 'horizontals' such as Client Connectivity, Surveillance and Regulatory, Infrastructure, Architecture, Production, and Risk & Control.

Our Engineers work on a diverse range of solutions using cutting-edge technology every day, including our award-winning platforms like Autobahn, Fabric, Glue, and Google Cloud.

Our Technology strategy is designed to build new revenue streams and develop innovative ideas which produce a new competitive advantage for the Bank, whilst also fixing our foundations and focusing on the importance of stability and risk management. Corporate Bank Technology understands the client’s needs and has a robust strategy and innovative approach to deliver.

Trade Finance & Lending: Trade Finance Technology is responsible for the application development for international documentary payments, ie collections, letters of credit, guarantees, foreign trade financing for corporate clients and institutional investors, for both importers and exporters. Product examples include: unstructured and structured trade finance, loan and credit distribution solutions

What we will offer you:

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

As part of our global team you will work on various components as a Lead Software Engineer. Your role includes specification, development, as well as the testing and rollout of new features. You are expected to contribute to the vision, understand our product roadmap, integrate business value with experience and contribute to building an engineering culture within the team. We expect the successful candidate to deliver high quality software and to be passionate about software engineering. You must have a proficient understanding of software development concepts and Cloud concepts.

• Ownership and oversee development of application in alignment with the target architecture as per Domain and Enterprise Architecture blueprint.
• Provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Engage with business to understand the high-level requirements and propose the solution.
• Engage with Functional Analysts to help them in putting the right functional solution.
• Develop the high-level solution & design documents for all requirements.
• Validate all the NFR expected as part of business requirement is met in the actual implementation.
• Monitor the results and quality of the different software solutions and projects implemented.
• Coding and testing, reviewing other team member’s changes.
• Engage with production support team to resolve any critical issue.

Your skills and experience:

• Minimum 10 years of relevant SDLC experience working on project implementation in financial industry.
• Hands on Experience in Traydstream product implementation.
• Hands-on experience on software development in Java 8 and exposure to functional reactive programming.
• Hands-on experience working on cloud native applications on platforms such as Kubernetes, Azure, Redhat Openshift
• Knowledge on the Distributed Messaging platform such as Apache Kafka.
• Hands-on experience in at least one of the DevOps tools such as Git Hub, Jenkins, Team City etc.
• Experience in Business-Driven development methodology and knowledge of BDD frameworks such as JBehave or Cucumber.
• Hand on Experience on API build and Integration patterns.
• Hands-on experience building Microservices including writing Unit and Integration tests using Spring Boot, Cloud, and other relevant frameworks.
• Understanding and Hands-on experience in applying the Event Driven Pattern of microservices such as CQRS.
• Hands-on experience working on cloud native applications on platforms such as Kubernetes, Azure, Redhat Open shift.
• Experience in Cloud deployments.
• Knowledge on usage and deployment of AI/ML models in GCP.
• Bachelor’s degree in computer science or information Technology or Programming & Systems Analysis or Science (Computer Studies).

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career
• Coaching and support from experts in your team

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Responsibilities

• To provide finance leadership in tracking cash flow, planning and analysing project financial strengths and weaknesses and to propose strategic finance directions.
• Plan, assign, coordinate and manage work of finance staff responsible for budgeting, auditing, and accounting, locally and regionally.
• Coordinate the month-end closing process in conjunction with company guidelines.
• Oversee closing process and ensure that deadline for submission of financial statements is adhered to.
• Review monthly financial reports before submission.
• Review management reports before submission to management.
• Present accurate financial information monthly along with your analysis and explanation of material variances.
• Prepare forecast and budgets within company guidelines.
• Facilitate the annual financial statement external audit.
• Provide day-to-day leadership and work with finance staff to ensure a high performance.
• Review and ensure appropriate internal controls are in place locally and regionally for areas of responsibilities.
• Manage the professional development of all direct reports.
• Develop, implement, and evaluate Departments plans, policies, and procedures to achieve annual goals and work standards.
• Signs checks and approves payments.

Requirements

• Process recognized Finance Degree, Chartered Public Accountant (CPA) accreditation is a plus.
• More than 10 years of experience in managing financial budgets for multiple projects, preferable from engineering or construction industries.
• Demonstrate proactive, hands-on, and exhibit a positive "can-do" attitude.
• Must possess strong organizational skills and strategic agility.
• Strong team leadership skills to inspire, motivate, and support direct reports.
• East, Mon - Fri, 830am - 6pm, Basic + VB.
• Job Reference: QVX84X58

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Provide insurance advice on quotations, renewals for Motor insurance.
• Prepare documents and attend to customers insurance-related queries.
• Identify and acquire new business opportunities.

Requirements:

• Diploma in Business Administration or equivalent
• At least 2 years of Motor insurance experience doing quotations and renewals.
• Customer service oriented with good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description:

• Liaise with Branch's front-office and back-office departments in processing of credit and trade transactions
• Responsible for credit and trade transactions' limit set-up in the banking system and limit adjustments
• Evaluate corporate credit risk relating to credit terms and conditions prior to drawdowns of facilities, to ensure full compliance and adherence prior to sign-off
• Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control
• Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to credit risk management framework and other related risk requirements
• Timely completing all risk management reports (including but not limited to credit asset risk limit report, RWA, Commitment and unused limit report, branch's asset analysis report) and other reporting assignments
• Implementing the branch and Head office's designated risk related policies and instructions
• Drafting and updating credit management policy and procedure

Requirements:

• Degree in Banking/ Finance or equivalent
• About 8 years' experience of credit risk management in banks
• Sound knowledge in finance, commercial laws, industries, political, economic environments in the global financial markets
• Knowledge of credit documentation processes/procedures
• Able to work under pressure/tight deadlines

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Manage the full recruitment process, talent management, performance management, and employee engagement initiatives.
• Responsible for HR reporting, analytics, and driving strategic HR projects to support business objectives.

Requirements:

• Diploma in Human Resource Management or equivalent.
• At least 3 years of HR business partnering experience.
• Proficient in communication skills and stakeholder management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Markets and Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Digital Engagement Manager.

Principal Responsibilities

• Take a proactive approach in monitoring and researching the market and technology developments likely to be relevant to the Securities Services industry, specifically with regard to emerging technologies such as Distributed Ledger Technology, Application Programming interface, Robotics, Artificial Intelligence, Chatbots and Cloud Computing
• Represent HSBC Securities Services in local industry forums in the arena of digital and data and to support business development and client management teams on setting the digital agenda with clients
• Promote and implement Securities Services’ digital products to clients with the objective of enhancing the client experience and improving efficiency of the HSBC Securities Services business
• Be responsible on providing demonstration on HSBC Securities Services' digital products in sale pitch presentation or client service meetings
• Drive and manage client migration projects to digital solutions, with support from Change Management and Support Team
• Collect and translate customer feedback into product features and enhancements, working closely with Product Management, Change Management and Development team to ensure that requirements are understood and that designs support the requirements
• Ensure internal awareness on new products and conduct training to ensure all internal teams familiarize themselves with the new functions and their value to the clients

Qualifications

• At least 3~4 years of experience in a business / process analysis would be required
• Good understanding of Agile and experience of operating within an Agile or Scrum structure
• Experience of working in a large scale change environment
• Strong Communicator both verbal and written with a comprehensive understanding of content and context
• Strong stakeholder management and networking skills with the ability to influence and build relationships
• Experience of working with diverse, geographically dispersed teams and multiple stakeholders
• Good Team player with ability to build and maintain highly effective working relationships
• Capable of facilitating workshops displaying good presentation skills and can tailor communication methods for the audience, environment and setting
• Strong inter-personal, communication and leadership skills (differentiate by role complexity)
• Shows good planning & time management skills with the ability to prioritize multiple tasks effectively
• Strategic mind-set, with strong conceptual, creative and analytical content
• Ability to take decisions within the scope of responsibility (Courageous integrity / Connected and collaborated approach in gathering information to make decision)
• Self-motivated and able to work independently, and under own initiative with a sense of ownership and accountability
• Positive, dynamic and resilient individual, open to change and able to adapt to changing circumstances
• Responds positively to challenge, showing consideration for others views and taking these into account when making decisions

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Responsibilities:

• Control, manage and oversee claims and customer services delivery for the products distributed and serviced ensuring all contracted service levels and KPI’s are met
• Manage all Governance Meetings with the Service Partner and companies
• Ensure that there are no data breaches and that all agreed processes are met by the Service Partner
• Manage all complaints received from any stakeholder, ensure that they are resolved and reported with full service recovery in place
• Update Brokers and Agents on any enquiries received regarding claims
• Carry out regular reviews of all pending claims cases and ensure process improvements are put in place
• Ensure that the Service Partner is fully aware, and have embedded, any changes in guidelines, product changes and process updates
• Support and where necessary, manage Agent and Broker meetings
• Act as the key point for products reinsured, for all new product launches, projects and on-boarding of new customer groups
• Ensure that Service Levels for Customer Service and Claims Delivery are met
• Provide training to the Service Partner for customer service skills, claims adjudication protocols and product knowledge including validation testing and service skills
• Adjudicate claims and provide guidance on claims assessment to the Service Partner
• Deliver performance reports as required by the business
• Carry out claims analysis in order to present key statistics and information to the key stakeholders
• Work closely with the Service Partner to assist in delivering customer service standards in line with their contractual obligations
• Ensure that the policies and procedures are in place to fully support the Service Partner so that they can deliver an optimised service
• Assist in the provision of training and support to the Service Partner on any area of service delivery as needed
• Oversight and management of the adherence to customer service protocols whether by voice or in writing to the customer and/or agent in line with agreed processes
• Excellent service delivery from the Service Partner – meeting all the agreed SLA’s
• Demonstrating the ability to handle commercial decisions as needed to respond to customer issues

Requirements

• Account servicing in insurance sector is a must
• Strong customer service skills
• Empathy and understanding
• Ability to represent and appreciate the commercial arrangements within the businesses

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)