We are seeking meticulous and experienced candidates to join our team. The successful candidates will responsible for managing the billing and credit control functions, ensuring accuracy and timeliness in all billing and settlement processes.

Job Description

• Setup/ Prepare/ Send customer invoices for various utilities mainly electricity
• Troubleshoot and resolving billing and credit control issues
• Prepare, review and resolve monthly and daily settlement
• Ensure accuracy and timeliness of all bills and settlements
• Collaborate closely with different internal departments to ensure high accuracy of customer information and coach Junior Officers (Senior role)
• Liaise with external vendors and resolve any issues (Senior role)
• Assist with process and system improvements and implementations (Senior role)
• Prepare customer/ internal financial or billing related reports as required

Minimum Requirements

• Local Diploma/ Degree in Business/ Finance/ Accountancy/ IT or other relevant fields
• Min 5 years related working experience/ Min 2 years supervisory experience for Senior roles
• Fresh graduates are welcome to apply
• Proficiency in Microsoft Office especially MS Excel
• Meticulous and detailed oriented
• Able to work independently with minimum supervision and meet deadlines
• Excellent inter-personal skills, problem solving skills and a team player

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

We are looking for a self-driven and experienced Group Commercial & Agency Management Assistant Manager for one of our shipping clients, covering the Oceania and Southeast Asia (SEA) regions. This key role involves managing shipping agencies within the company’s regional agency network and supporting shipping-related investment projects in strategic markets. The ideal candidate should have at least 2 years of relevant experience in corporate management within the container shipping industry.

Key Responsibilities:

• Regional Management: Manage a portfolio of countries in the Oceania & SEA region, focusing on agency corporate governance, performance management, and commercial activities.

• Agency Setups: Lead and execute agency setups in countries within Oceania & SEA, ensuring compliance with local regulations and company’s corporate standards.

• Performance Enhancement: Drive agency performance including productivity, cost-effectiveness, and local revenue enhancement in alignment with established KPIs.

• Stakeholder Coordination: Coordinate with Business units/ stakeholders to implement actions that elevate agency performance within the region.

• Financial Oversight: Work closely with the Agency Finance Controller on financial matters, including budget execution, operating expenses, and dividend declarations.

• Strategic Initiatives: Lead transformation initiatives and contribute to strategic planning discussions to drive continuous efficiency improvements within the region.

• Analytical Support: Provide research, financial, and analytical support for business decisions, strategic initiatives, and project execution in Oceania & SEA.

• Partnership Management: Manage relationships and communications with local partners on corporate matters to ensure good governance and sustainable partnerships.

Qualifications:

• Bachelor’s degree in related disciplines.

• At least 2 years of experience in corporate management, preferably in container shipping.

• Strong communication, problem-solving, and interpersonal skills.

• Demonstrated ability to manage complex projects and drive performance improvements.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Roles and Responsibilities

• Engage with equity terminals on a regular basis to review operating and financial performances
• Assist to set, monitor terminals' KPIs to understand the performance gaps
• Prepare and present regular updates on the performance of the terminals, its related projects and/or ongoing discussions
• Review terminals’ annual budget including capital expenditure plans and assist to obtain Management approvals
• Review terminals' existing processes for opportunities to improve and implement best practices and work across departments to manage various aspects of termina
• Initiate feasibility studies for investments or long-term partnerships with operators and develop business plan and financial models for investment/divestment projects
• Review current portfolio of terminals to determine consolidation and/or divestment opportunities
• Drive the end-to-end deal execution process (financial modelling, risk assessments, valuation, due diligence, structuring and closing)
• Prepare expression of interest and bid documents where appropriate
• Act as PMO, lead and coordinate in discussions involving teams from regional organization, corporate shared services (Legal, Finance, Tax, etc.) and external consultants
• Draft and review documents such as joint venture agreements, shareholders agreements service agreements and others
• Perform due diligence to confirm validity of information obtained from potential partners or acquisition targets
• Participate in ad-hoc projects

Requirements

• Degree in Accounting, Finance, Mathematics, Science, Engineering or Maritime-related disciplines
• Candidates with CFA Charterholder or in the process of pursuing the CFA preferred
• 4 to 6 years years of working experience in Investments Analysis and Financial Statements, Shipping or Container Terminal Management
• Experienced in financial modelling with strong analytical skills
• Basic knowledge of legal contracts
• Intermediate software proficiency in Microsoft Excel and PowerPoint
• Good team player with excellent written and verbal communication skills
• Able to work independently, thrive under pressure and meet tight timelines
• Has sound business judgment
• This position supports two departments, Global Terminal Management and Global Terminal Business Development
• Candidates with more experience are welcome to apply and may be considered for a higher position

We regret that only shortlisted candidates will be notified. Thank you.

We are seeking an Assistant Manager to oversee our HR Payment and Claims team. This is an exciting opportunity for an experienced HR professional to lead a dynamic team while ensuring the timely and accurate processing of various HR-related transactions. You will play a key role in ensuring that HR processes such as payments, claims, and billing are managed efficiently, meeting both internal standards and compliance requirements.

Key Responsibilities:

• Oversee the timely and accurate processing of HR-related transactions across all institutions and departments.Key Areas: Manpower Billing, Honorarium, Payment Processing, Medical Claims, and related matters.
  
• Ensure the team meets Service Level Agreements (SLA) and Key Performance Indicators (KPIs) in accordance with organizational policies and relevant legislation.
• Analyze and improve work processes to enhance team efficiency and overall performance.
• Mentor and coach team supervisors and members to foster personal development, collaboration, and high team performance.
• Lead and manage system improvement projects across HR Group Shared Services (GSS).
• Participate in taskforces that promote the HR GSS values of Quality, Service, and Efficiency.
• Oversee various HR-related payments such as intercompany billing, medical claims, compensation, benefits, research grants, and internal training payments.
• Manage payments for self-funded inpatient/outpatient medical claims and research grants, including payments to doctors for research-related work.
• Handle ad-hoc payments, such as bank rejections and one-off payroll cycles.
• Lead the Claims team in processing self-funded inpatient and outpatient claims, managing medical benefits for dependents.
• Supervise a team of 2-3 junior executives, providing guidance and support for their professional growth.

Requirements:

• Minimum of 6 years in HR operations, with at least 3 years in a people management role.
• Proficiency in HR systems (e.g., SAP SuccessFactors) and MS Office (Excel & Word).
• Knowledge of Robotic Process Automation (RPA) is a plus.
• Strong project management experience.
• Analytical mindset with excellent problem-solving abilities.
• High initiative and the ability to lead a team effectively.
• Ability to thrive in a fast-paced, dynamic environment.
• Meticulous attention to detail, especially in payment allocation and claims management.
• Experience in healthcare or Shared Services contexts is a plus.
• Strong people management experience is highly preferred.

Why Join Us?

• Impactful Role: Lead a team that plays a crucial role in the smooth operation of HR processes and payments.
• Career Growth: Opportunities for professional development and coaching within a supportive team.
• Collaborative Environment: Work with a motivated team in a fast-paced environment that fosters innovation and efficiency.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information as per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage. To withdraw consent, email [email protected].

All applications will be processed with strict confidentiality. Only shortlisted candidates will be contacted.

Koh Shir Ley - R1327657
ScienTec Consulting Pte Ltd – 11C5781

• Basic Salary + Fixed Allowances (UP$3600) + Incentive
• Variable Bonus + Meal Provided
• Working days: 5.5 Days
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Management Consultant Manager – Risk & Compliance

Work Location: Singapore

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

What will you do?

Digital Risk and Compliance (DRC) / Risk, Regulation & Compliance (RR&C) professionals transform the risk and compliance management function from a series of isolated transactions to one of strategic scope and importance, encompassing all aspects of the entity, including investment, financing and operating decisions.

Engagement Management

· Manage project work or selected work streams in DRC/RR&C service line

· Supervise a project team in all components of strategy and governance, process excellence and integration, regulatory reform, performance insights and execution

· Assist clients throughout the full lifecycle of project implementation, integration business process redesign, communication and training, etc

· Work with client's business units, including Compliance, Risk Management, IT, Internal Audit, Legal, Strategic Planning, Analytics and Finance to gain thorough understanding of the corporate risk processes and procedures development

· Identify, define and document complex business specifications for risk platforms and procedures

Job Qualifications

· Experience within a consulting and banking firm.

· Min of 7 years of relevant work experience in any of the areas below:

o Enterprise risk management with deep understanding of risk governance, operating model, risk identification and assessment processes

o Risk data analytics and reporting

o Implementation of IRM/GRC tools

o Control design, testing, optimization and automation

o Operational resilience and business continuity

o Third party risk management

o Technology risk framework design, implementation and risk assessment

o Data quality and governance

· Proven track record in project delivery and change management

· Excellent communications skills, and proficiency in MS suite, particularly Powerpoint.

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

about the company

Our client is a well-known landlord in Singapore

key responsibilities:

• Ensure tenants adhere to the lease terms
• Liaise with tenants on complaints, operational feedback, and leasing matters
• Analyse tenants’ sales data for reporting
• Ensure property tax levied is in line with committed rentals
• Track and analyse the performance of tenants
• Support the Central Leasing team in terms of lease management and administration

qualifications and skills:

• Degree in Real Estate / Building Management
• Min 8 years of experience in lease management for retail malls
• Prior experience in tenant management

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg Please include your availability, expected salary and reason for leaving current job We regret that only shortlisted candidates will be contacted EA: 94C3609 / Reg: R1325913

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

(1) Experienced in F&B operations for at least 2 years;

(2) Independent with initiative;

(3) Maintain daily and monthly reports of outlets;

(4) Preparation of profit / loss statements;

(5) Purchasing of materials if required;

(6) Sourcing for clients to rent stalls;

(7) Daily operations of outlets.

• Mainly western cuisine but preferred to also have knowledge in Local and Indian Cuisines.

Responsibilities:

• Design and develop innovative menus, incorporating diverse tastes, dietary preferences, and current food trends.
• Oversee food preparation and cooking, ensuring consistent quality, taste, and presentation standards.
• Recruit, train, and mentor the kitchen team, setting performance expectations and fostering a high-performing culture.
• Conduct quality checks to maintain established standards for taste, presentation, and portion size, addressing any issues promptly.
• Manage inventory levels, control food costs, and implement measures to reduce waste while staying within budgetary constraints.
• Collaborate with front-of-house staff to ensure smooth service and address special dietary requirements effectively.
• Enforce compliance with health, safety, and food handling regulations, conducting regular kitchen inspections to maintain a safe environment.
• Monitor and analyze kitchen operations, contributing to cost control and financial performance.

Requirements:

• Minimum 5 years of proven experience as a Head Chef or Executive Chef in a high-volume restaurant or culinary establishment.
• Culinary degree or equivalent certification preferred.
• Strong financial acumen in cost and inventory management.
• Excellent leadership, creativity, and communication skills, with a deep knowledge of cooking techniques and cuisines.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week
• Mobile and Duty meal allowance
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Responsibilities

• Lead and manage front office operations to ensure adherence to organisational standards and procedures
• Supervise the front office team’s service performance in response to guests' needs and requests to ensure guest satisfaction. Manage service recovery for escalated guests' concerns and feedback
• Ensure compliance with data protection regulations and security procedures for guest registration and payment transaction
• Monitor room inventory closely and ensure effective utilisation of rooms
• Organise and supervise the day-to-day housekeeping operations to ensure rooms and public areas are well-maintained
• Ensure workplace safety and security for staff and guests through compliance and prevention management. Manage emergency situations
• Identify and resolve deviations and irregularities in operations
• Plan manpower allocation and ensure smooth operations
• Provide coaching and guidance to improve staff work performance
• Review systems and processes for workflow and productivity improvement

Requirements

• Minimum 2 years of managerial experience in the hotel industry
• Passionate in delivering exceptional level of guest service
• Strong communication and problem-solving skills
• Works well under pressure in a fast-paced environment
• People-centric, outgoing, independent, and resilient
• Able to work shifts, including on weekends and public holidays

F&B Manager

Job Responsibilities:

• To oversee outlets operations and ensuring the outlet profitability and operational efficiency.
• Analyze financial performance to formulate, develop and implement plans to improve sales and profitability of the Company.
• Monitor, measure and report on Food Court development plans and achievements within agreed formats and timescales.
• Create a sound and strong working relationship with all staffs.
• Able to manage all controllable and uncontrollable expenditure of the assigned outlet within the Company’s directions.
• Ensure quality of food, quality of customer service and cleanliness of the outlet and maintained consistently at all times.

Requirements:

• A strong passion for food & beverage.
• Strong analytical skills.
• Leadership with strong influential and coaching skills.
• Good interpersonal and communication skills.
• Training will be provided for candidates without relevant working experience in Food & Beverage industry.

SG F&B Management Pte Ltd is hiring 3-5 years relevant experience in food court operations or in fast food or casual dining concepts.

Job Description-

· Oversee and manage the designated Food Court and its operational and manpower planning

· Monitor and be responsible for sales performance of respective outlets

· Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies

· Ensure food safety regulations are followed as according to SFA's policy

· Involve in investigation of issues relating to customer complain (Service and Product Quality)

· Attending to customers' needs, complaints and enquiries

· Recruit, train, supervise and develop staff

· Perform related duties / tasks as required

Job Requirements -

· With passion in working F&B industry and its operational processes.

· Able to work on weekends and public holidays.

· Excellent interpersonal skills the ability to communicate with all levels of employees.

· Good Communication and interpersonal skills

· High initiative and positive attitude

Working Hours: 5 Days Per Week (Inclusive of weekends n PH)

Location: Tampines One

Salary: $4000 - $5000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with hotpot restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure
• Comfortable with handling non-halal food/drinks.

Working Location: Tampines One

Working Hours: 6 Days Per Week (Inclusive of Weekends n PH)

Salary: $4000-$5000/month

Duties

• Take charge of the kitchen and maintain complete control of the kitchen at all times and to command the respect of his or her kitchen staff
• Spot problems and resolve them quickly and efficiently
• Maximise the productivity of kitchen staff
• Lead, coach and develop station chefs to maximise the productivity of kitchen staff
• Develop and implement innovative food ideas/concept, new or revised menu/recipe items to increase sales
• Coach the kitchen team on effectively managing costs while maintaining the recipe standards, and the cooking and preparation procedures
• Conduct routine inspection and evaluation of work station; including food presentation, quality, food hygiene , kitchen cleanliness and safety
• Participate in checking of all purchased supplies for quality and account for each delivered item
• Conduct orientation, training & coach new trainees
• Handle disciplinary issues, conduct Annual review and confirmation of staff
• Plan staff duty roster and cleaning duties
• Adhere to company’s standard operating procedures

We are looking for an experienced and qualified Head Chef to organize all kitchen’s activities. Menu mainly consists of local cuisine. You will be the first in command in the kitchen and will work closely with the outlet manager. You will create the SOP and ensuring food quality.

Responsibilities

• Create the menu with proper SOP and work together with the Head of Ops for menu food costing.
• Prepare, control and direct food preparation process and any other relative activities
• Approve and “polish” dishes before they reach the customer
• Be responsible on cost management - plans order of equipment or ingredients and labour costs
• Be fully in charge of hiring (with the support of HQ resources), managing and training kitchen staff
• Oversee the work of subordinates
• Compliance of SFA - sanitation regulations and safety standards
• Foster a climate of cooperation and respect between co-workers

Requirements and skills

• Proven experience as Head Chef
• Exceptional proven ability of kitchen management
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills
• Up-to-date with culinary rends and optimized kitchen processes
• Good understanding of useful computer programs (MS Excel, ordering system, POS) – Preferred

F&B Operations Manager

Job Responsibilities:

• To oversee outlets operations and ensuring the outlet profitability and operational efficiency.
• Analyze financial performance to formulate, develop and implement plans to improve sales and profitability of the Company.
• Monitor, measure and report on Food Court development plans and achievements within agreed formats and timescales.
• Create a sound and strong working relationship with all staffs.
• Able to manage all controllable and uncontrollable expenditure of the assigned outlet within the Company’s directions.
• Ensure quality of food, quality of customer service and cleanliness of the outlet and maintained consistently at all times.

Requirements:

• A strong passion for food & beverage.
• Strong analytical skills.
• Leadership with strong influential and coaching skills.
• Good interpersonal and communication skills.
• Training will be provided for candidates without relevant working experience in Food & Beverage industry.

About Us:

We are a leading restaurant brand from Asia, dedicated to providing high-quality dining experiences that are widely loved by young consumers. With over a decade of success and a strong market presence, we are now expanding internationally, and Singapore is a key milestone in our journey.

Key Responsibilities:

· Work with General Manager to lead and operate restaurant to achieve sales and operational targets.

· Manage operational expenditure and compare against established budget.

· Record and verify all transactions and account for all cash takings daily of outlets.

· Prepare and present monthly sales report and P&L analysis.

· Ensure that outlets operate at established Operating Level Program Standards, NEA regulations and Management SOP.

· Constantly review and operation procedures, methods, workflow and introduce improvements to achieve greater efficiency and service.

· Review, plan and anticipate manpower requirements to ensure operational capabilities.

· To be able to work at different outlets across Singapore.

· Undertake any additional responsibilities assigned by management.

Requirements:

· Diploma/Degree in Hospitality or F&B Management.

· Food Safety Level 3 Certified.

· Minimum of 2 years of experience in operations management preferably in the F&B or retail industry.

· Strong understanding of the Singapore market and consumer behaviour.

· Excellent communication and organizational skills, with the ability to coordinate multiple stakeholders effectively.

· Fluency in English and Mandarin, with strong copywriting skills being a plus.

What We Offer:

· Competitive salary and opportunities for career growth.

· A chance to work with an established brand entering a dynamic new market.

· A collaborative, innovative, and fast-paced working environment.

We look forward to having you join us in shaping the future of dining in Singapore!

Working Hours: 5 Days Per Week (Inclusive of weekends n PH)

Location: Tampines One

Salary: $3500-$4000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with hotpot restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure
• Comfortable with handling non-halal food/drinks.

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education and Experience

• 4 - 5 years’ experience in the food and beverage, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager, OR
• Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 – 3 years’ experience in the food and beverage, culinary, or related professional area and with leadership experience such as Assistant Restaurant Operations Manager or a current Restaurant Operations Manager

CORE WORK ACTIVITIES

Managing Day-to-Day Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Food and Beverage Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Ensures and maintains the productivity level of employees.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
• Ensures compliance with all applicable laws and regulations.
• Ensures compliance with food handling and sanitation standards.
• Ensures staff understands local, state and Federal liquor laws.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Establishes guidelines so employees understand expectations and parameters.
• Monitors alcohol beverage service in compliance with local laws

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
• Ensures corrective action is taken to continuously improve service results.
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
• Ensures employees are treated fairly and equitably. Strives to improve employee retention.
• Ensures employees receive on-going training to understand guest expectations.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
• Strives to improve service performance.
• Ensures recognition is taking place across areas of responsibility.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Assistant Restaurant Manager.
• Oversees the financial aspects of the department including purchasing and payment of invoices.

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis to support our client's project, to start in 2025.

*Work Location: Tuas (company shuttle bus is provided)

*Working days: 5.5 days

About the role:

• The T&C Manager will represent the Owner’s Engineer (OE) and supervise all testing and commissioning activities of the Contractors. This includes coordinating testing and commissioning efforts related to the project.
• The T&C Manager will lead the OE’s testing and commissioning team, collaborating closely with the Resident Site Supervision (RSS) Team, the OE’s design team, and the Contractors. This collaboration will focus on reviewing and refining the Contractors' testing and commissioning plans to ensure timely achievement of project milestones for the EPC Contracts.
• The T&C Manager will oversee all aspects of the Contractors' testing and commissioning activities, managing the interfaces between EPC Package 1 and EPC Package 2 as necessary. This oversight will cover the entire process from dry/cold commissioning to hot commissioning, culminating in a successful completion of the commissioning process and trial run, including optimization of plant operations with the Contractors and Operations & Maintenance teams.
• The role involves direct communication with the Client’s Technical Directors and Project General Managers (PGMs).
• Attendance at Client Monthly Project Steering/Working Committee Meetings, chaired by the Deputy CEO, and any other relevant high-level meetings as requested by the Client, Project Director, or Site Officer is also required.

About you:

• The T&C Manager shall have at least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Manager shall have a relevant engineering degree or certification.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507