Responsibilities:

• Strategy Execution
• Stakeholder Management
• Budgeting
• Project Management
• Operations

Requirements:

• Bachelor’s degree in business management, finance, or similar.
• 7 years of working experience, 2 years in the capacity of leading budgeting functions and/or projects in a Healthcare, Biomedical, Pharmaceutical environment.
• Work experience in Budgeting or Business Analyst functions, preferably in healthcare settings
• Project Management experience is a plus
• Knowledge of MS Excel (specifically, advanced formulas, pivot tables and charts)
• Familiarity with forecasting methods and data analysis
• Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job Summary

• To achieve financial and non-financial targets by acquiring, growing and retaining profitable CCIB customers within acceptable risk parameters
• Contribute toward achieving the team and segments overall target and delivering optimal portfolio return.
• Collaborate and build effective partnerships with other relationship managers and segment heads, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product

Responsibilities

Business

• Achieve agreed upon individual financial and non-financial targets while contributing towards team’s overall deliverables through:
• Effectively generating new business – identify prospects and convert in line with the Bank’s appetite
• Strategically formulating account plan – provide clients need-based solutions, structure appropriate credit facility, and execute various banking transactions
• Proactively building trusted client relationships – maintain a portfolio of active and growing customers
• Market and sell broad range of products including trade service, cash management, treasury and corporate finance
• Support the credit analysis team with credit and facility applications for clients while ensuring annual review on a timely basis
• Work closely with the credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
• Implement agreed upon business plan to achieve sales/ revenue targets
• Generate creative ideas for customer acquisition and products/ services
• Regularly provide market and client feedback to the team and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
• Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
• If the portfolio has a sub-credit /EA account then actively managing account to maximise recoveries and minimise losses for the bank for the accounts.

Processes

• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Ensure CDD profiles are error free for timely sign off
• Follow and comply with AML CDD policies and procedures where applicable
• Identify KYC issues, provide solution or escalate to line manager if necessary
• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures

People and Talent

• Embed the Group’s values and culture with the team and beyond
• Coach peers and other staff wherever appropriate and needed
• Partner effectively with internal stakeholders to deliver effective client solutions

Governance

• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
• Anti-Money Laundering (AML) and all applicable money laundering prevention procedures
• Client Due Diligence & Related Periodic Reviews
• Client Suitability Standards
• Treating Customers Fairly
• Approval & review of Credit Applications
• Maintain Documentary standards
• Data Confidentiality
• Cross-Border Policy
• Sanctions
• Environmental and Social Risk Management (ESRM)
• Anti-Bribery and Corruption (ABC)
• Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
• Engage with all audit report findings and ensure feedback is acted upon

Risk Management

• Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
• Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).
• Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Do what is right in order to avoid reputational risks and operational losses

Regulatory & Business Conduct *

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.*
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Embed Here for good and the Group’s brand and values
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
• Work effectively across SCB, using values behaviours to drive overall business growth

Key Stakeholders

Internal:

• Colleagues in CIB and CM teams, Product, Risk, Compliance and other support Functions and Businesses

External:

• Clients

Our Ideal candidate

· Bachelor degree in Banking, Economics, Finance or Accounting preferred.

· 10 years experience in banking with local Singapore corporates

Role Specific Technical Competencies

• Business Acumen
• Risk Management
• Client Relationship Management
• Managing Changes
• Planning: Tactical, Strategic
• Financial Analysis
• Business Acumen
• Risk Management
• Client Relationship Management
• Managing Changes
• Planning: Tactical, Strategic
• Financial Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description:

We are looking for a dynamic and experienced Club Restaurant Manager to oversee the daily operations of our premium Chinese cuisine restaurant and recreation club.

The ideal candidate will have a strong background in F&B and club management, exceptional leadership skills, and a passion for delivering top-tier customer experiences.

Work Location: 5-minute walk from Clarke Quay MRT station

Start Date: February 2025

Responsibilities:

a) Operational Management

• Oversee daily operations to ensure the restaurant and club run efficiently and smoothly.
• Maintain high standards of cleanliness, hygiene, and safety across all areas.
• Manage inventory and procurement to ensure quality and cost efficiency.
• Implement and monitor standard operating procedures (SOPs) to enhance operational performance.

b) Staff Management

• Recruit, train, and manage staff, including servers, chefs, and front-of-house personnel.
• Develop and manage work schedules to ensure adequate staffing during all operating hours.
• Conduct regular performance evaluations, provide feedback, and implement staff development programs.
• Foster a positive and collaborative work environment.

c) Customer Service

• Ensure exceptional service quality to meet and exceed customer expectations.
• Address customer complaints and feedback promptly, taking proactive measures to improve satisfaction.
• Build strong relationships with customers, especially VIP members, by understanding and catering to their preferences.

d) Marketing and Sales

• Collaborate with the marketing team to develop promotional campaigns and events to attract patrons.
• Drive membership sales and retain existing members through engaging programs and personalized service.

e) Financial Oversight

• Monitor and manage budgets to maintain financial health and profitability.
• Analyze financial data and operational reports to identify areas for improvement.
• Work with the management team to set and achieve revenue and expense targets.

f) Menu and Event Planning

• Collaborate with the Head Chef to curate menus that align with customer preferences and seasonal trends.
• Organize and manage events such as private dining, corporate functions, and themed promotions.

Requirements:

• Minimum 5 years of experience in restaurant or club management.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Familiarity with inventory control, cost management, and financial analysis.
• Proven ability to deliver exceptional customer service in a high-end dining or club setting.
• Proficiency in English; fluency in Mandarin is an advantage to liaise with Chinese-speaking clients.
• Outgoing personality, proactive attitude, and ability to multitask in a fast-paced environment.

What We Offer:

• A supportive and vibrant work environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• High-end working environment with exclusive clientele.

职位描述:
我们正在寻找一名勤动而经验丰富的会所餐厅经理，给予高级中餐和休闲会所日常操作进行总规。

理想岗位人选应具备饮食和会所管理背景，优秀的领导才能，并且热心于提供优质的客户体验。

工作地点：从Clarke Quay MRT 站仅需步行5分钟

雇佣类型： 全职

开始时间： 2025年 2月

职责：

a) 操作管理

• 维持餐厅和会所的日常操作，确保高效而清晰地运行。
• 维持全面的清洁、卫生和安全标准。
• 管理库存和采购，以确保质量和成本效率。
• 实施并监督操作标准流程（SOP），以提高操作性能。

b) 员工管理

• 招聘、培训并管理员工，包括服务员、主廚和前台员工。
• 制定并管理工作日程，以确保在所有营业时段具备充足的人才配置。
• 实施常规的性能评估，提供反馈并实施员工发展计划。
• 鼓励一个积极合作的工作环境。

c) 客户服务

• 确保提供出色的服务质量，以满足并超过客户期望。
• 尽快解决客户抗诉和反馈，以提高满意度。
• 与客户，尤其是重要VIP会员保持良好关系，解识并满足他们的假望和假想。

d) 营销和销售

• 与营销团队协作，制定推广活动，以吸引客人充实。
• 通过优惠项目和个性化服务，促进会员销售和保留现有会员。

e) 财务监督

• 监督和管理预算，以保持财务健康和盈利能力。
• 分析财务数据和操作报告，以查询改善方案。
• 与管理团队作为一体，制定和完成收入和支出目标。

f) 菜单和活动计划

• 与主廚协作，设计菜单，以实现客户假望和旅途日期。
• 组织和管理私人情趣编译，公司会议和举办举进步活动。

任职详细：

• 至少担任5年以上的餐厅和会所管理经验。
• 成熟的领导才能和团队管理技巧。
• 优秀的沟通能力和问题分析技巧。
• 熟练库存控制、成本管理和财务分析。
• 在专业餐饮或会所环境中，提供出色客户服务之胜。
• 精通英语；精通普通语优先，以满足中文聊天客户交流需求。
• 外向性格，积极态度，能在快节奏环境中处理多重任务。

我们提供:

• 薪酬和奖励。
• 提供职业成长和生涯拖展。
• 高级和独一无二的工作环境和出色应用现场。

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Gemmologist & Procurement Manager

Salary: $6000 to $7000

Working Days: 5.5 days

Working Timing: 9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.

Working Location: Orchard

Job Responsible:

• Gem Identification and Grading:
• Utilize advanced gemmological instruments and techniques to accurately identify and grade gemstones, including diamonds, coloured gemstones and pearls
• Client Consultation:
• Provide expert advice to clients on gemstone selection, care and investment.
• Assist in the selection of gemstone for jewellery design and creation
• Procurement:
• Sourcing and procurement of gemstones.
• Inventory Management Maintain accurate records of gemstone inventory
• Monitor gemstone markets trends and advise on potential investments
• Production:
• Coordinate with designers and workshop on new product development.

Requirements:

• Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
• Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage. Willing to travel

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Gemmologist & Procurement Manager | Up to $7k | Orchard

Working Days: 5.5 days
Working Timing: 9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.
Working Location: Orchard Road - Wisma Atria
Starting Salary: $6000 to $7000

Requirements:
Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage.
Willing to travel

Job Responsible:
Gem Identification and Grading:
Utilize advanced gemmological instruments and techniques to accurately identify and grade gemstones, including diamonds, coloured gemstones and pearls
Client Consultation:
Provide expert advice to clients on gemstone selection, care and investment.
Assist in the selection of gemstone for jewellery design and creation
Procurement:
Sourcing and procurement of gemstones.
Inventory Management Maintain accurate records of gemstone inventory
Monitor gemstone markets trends and advise on potential investments
Production:
Coordinate with designers and workshop on new product development.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Working days: Mon - Fri 8:30am-5:30pm
• Location: Toa Payoh
• Salary: $7,500 – $8,000

Responsibilities:

Managerial Function

• Lead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
• Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
• Develop and manage the budget and resource requirements for the facilities and organization.
• Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
• Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
• Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
• Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
• Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
• Support the development of a business continuity plan.

Strategy and Care Model Development

• Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
• Develop and pilot new strategies for programmes and facility design.
• Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
• Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
• Develop outreach strategies and care models tailored to the acquired physical disability population's needs

Capability Building and Resource Development

• Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
• Plan and implement specialized training and workshops for social and health professionals.
• Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.

Requirements

• Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
• Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
• Experience managing a P&L will be beneficial.
• Prior experience in acquired disability and programme implementation is advantageous.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Description:

As a Healthcare & Lifesciences Business Development Manager at Kairos Global Search, you will play a pivotal role in driving the growth and success of the business. This remote position offers the flexibility to work from home while focusing on acquiring new clients across Healthcare & Lifesciences industry, nurturing relationships, and expanding the company’s presence in the recruitment industry. Your primary goal will be to generate business opportunities and establish long-term partnerships with Healthcare & Lifesciences clients. You get the opportunity to Work From Home and earn based on profits-sharing. There will be training provided!

Key Responsibilities:

• Identify and target potential Healthcare & Lifesciences clients, building a robust pipeline of business opportunities.
• Develop and execute effective strategies to acquire new clients and expand market presence.
• Build and maintain strong, long-term relationships with existing clients to foster repeat business.
• Collaborate with the recruitment team to ensure successful placement of candidates and client satisfaction.
• Prepare and deliver compelling presentations, proposals, and contracts to prospective clients.
• Stay updated on market trends, competitor activities, and industry developments to identify new opportunities.
• Meet or exceed business development goals, including revenue targets and client acquisition KPIs.

Requirements:

• Proven experience in business development, sales, or account management
• Prior experience within the recruitment or staffing industry is an added advantage.
• Relevant background in Healthcare & Lifesciences industry is required
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to identify client needs and provide tailored solutions.
• Self-motivated, results-driven, and capable of working independently in a remote environment.
• Familiarity with CRM tools and business development strategies is a plus.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

• Location: West
• Faculty Development: Manage faculty development initiatives and track performance with the Associate Chair (Faculty).
• Faculty Recruitment: Oversee tenure-track and tenured faculty recruitment, planning outreach and candidate identification.
• Faculty Appointments: Manage non-tenure track faculty appointments and re-appointments, handling the entire process.
• Performance Appraisal: Coordinate and oversee the annual faculty performance appraisal, ensuring timely completion and policy adherence.
• Promotion & Tenure: Lead and manage the faculty promotion and tenure process, ensuring compliance with policies.
• Fellowship Recruitment: Oversee the Fellowship recruitment process.
• Award Nominations: Assist in nominating faculty for local and international awards in collaboration with the Associate Chair and School Chair.
• LinkedIn Recruitment: Manage LinkedIn Recruiter platform to source candidates for faculty and research staff positions.
• Secretariat Role: Serve as the secretariat for major school meetings and discussions.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Gemmologist & Procurement Manager

• Working Days: 5.5 days
• Working Timing: 9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.
• Working Location: Orchard
• Starting Salary: S$ 6,000 to 7,000

Requirements:

• Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
• Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage.
• Willing to travel

Job Responsible:

Gem Identification and Grading:
Utilize advanced gemmological instruments and techniques to accurately identify and grade gemstones, including diamonds, coloured gemstones and pearls

Client Consultation:
Provide expert advice to clients on gemstone selection, care and investment.
Assist in the selection of gemstone for jewellery design and creation

Procurement:
Sourcing and procurement of gemstones.
Inventory Management Maintain accurate records of gemstone inventory
Monitor gemstone markets trends and advise on potential investments

Production:
Coordinate with designers and workshop on new product development.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities:

• Strategy Execution
• Stakeholder Management
• Budgeting
• Project Management
• Operations

Requirements:

• Bachelor’s degree in business management, finance, or similar.
• 7 years of working experience, 2 years in the capacity of leading budgeting functions and/or projects in a Healthcare, Biomedical, Pharmaceutical environment.
• Work experience in Budgeting or Business Analyst functions, preferably in healthcare settings
• Project Management experience is a plus
• Knowledge of MS Excel (specifically, advanced formulas, pivot tables and charts)
• Familiarity with forecasting methods and data analysis
• Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

• Position: F&B Operations Manager
• Working Hours: 5 days, 8.30am- 6pm
• Salary: Max $6000 - $8,000 + $500 transport allowance
• Location: Geylang 2024 - 2025, Company will be moving to Woodlands Senoko in 2026

Remarks" Must have 5 years experience in Quick Serving Restaurant (QSR) like (KFC , MCD , PizzaHut related fast food / fast serving brand), those without QSR experience will not be shortlisted.

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

We are seeking an Assistant Manager to oversee our HR Payment and Claims team. This is an exciting opportunity for an experienced HR professional to lead a dynamic team while ensuring the timely and accurate processing of various HR-related transactions. You will play a key role in ensuring that HR processes such as payments, claims, and billing are managed efficiently, meeting both internal standards and compliance requirements.

Key Responsibilities:

• Oversee the timely and accurate processing of HR-related transactions across all institutions and departments.Key Areas: Manpower Billing, Honorarium, Payment Processing, Medical Claims, and related matters.
  
• Ensure the team meets Service Level Agreements (SLA) and Key Performance Indicators (KPIs) in accordance with organizational policies and relevant legislation.
• Analyze and improve work processes to enhance team efficiency and overall performance.
• Mentor and coach team supervisors and members to foster personal development, collaboration, and high team performance.
• Lead and manage system improvement projects across HR Group Shared Services (GSS).
• Participate in taskforces that promote the HR GSS values of Quality, Service, and Efficiency.
• Oversee various HR-related payments such as intercompany billing, medical claims, compensation, benefits, research grants, and internal training payments.
• Manage payments for self-funded inpatient/outpatient medical claims and research grants, including payments to doctors for research-related work.
• Handle ad-hoc payments, such as bank rejections and one-off payroll cycles.
• Lead the Claims team in processing self-funded inpatient and outpatient claims, managing medical benefits for dependents.
• Supervise a team of 2-3 junior executives, providing guidance and support for their professional growth.

Requirements:

• Minimum of 6 years in HR operations, with at least 3 years in a people management role.
• Proficiency in HR systems (e.g., SAP SuccessFactors) and MS Office (Excel & Word).
• Knowledge of Robotic Process Automation (RPA) is a plus.
• Strong project management experience.
• Analytical mindset with excellent problem-solving abilities.
• High initiative and the ability to lead a team effectively.
• Ability to thrive in a fast-paced, dynamic environment.
• Meticulous attention to detail, especially in payment allocation and claims management.
• Experience in healthcare or Shared Services contexts is a plus.
• Strong people management experience is highly preferred.

Why Join Us?

• Impactful Role: Lead a team that plays a crucial role in the smooth operation of HR processes and payments.
• Career Growth: Opportunities for professional development and coaching within a supportive team.
• Collaborative Environment: Work with a motivated team in a fast-paced environment that fosters innovation and efficiency.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information as per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).
This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage. To withdraw consent, email [email protected].

All applications will be processed with strict confidentiality. Only shortlisted candidates will be contacted.

Koh Shir Ley - R1327657
ScienTec Consulting Pte Ltd – 11C5781

We are seeking meticulous and experienced candidates to join our team. The successful candidates will responsible for managing the billing and credit control functions, ensuring accuracy and timeliness in all billing and settlement processes.

Job Description

• Setup/ Prepare/ Send customer invoices for various utilities mainly electricity
• Troubleshoot and resolving billing and credit control issues
• Prepare, review and resolve monthly and daily settlement
• Ensure accuracy and timeliness of all bills and settlements
• Collaborate closely with different internal departments to ensure high accuracy of customer information and coach Junior Officers (Senior role)
• Liaise with external vendors and resolve any issues (Senior role)
• Assist with process and system improvements and implementations (Senior role)
• Prepare customer/ internal financial or billing related reports as required

Minimum Requirements

• Local Diploma/ Degree in Business/ Finance/ Accountancy/ IT or other relevant fields
• Min 5 years related working experience/ Min 2 years supervisory experience for Senior roles
• Fresh graduates are welcome to apply
• Proficiency in Microsoft Office especially MS Excel
• Meticulous and detailed oriented
• Able to work independently with minimum supervision and meet deadlines
• Excellent inter-personal skills, problem solving skills and a team player

Working Location : Central

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Job Responsibilities:

Facilities Management

• Regularly inspect building facilities and equipment, identifying and reporting issues for prompt resolution.
• Coordinate scheduled maintenance and repairs with contractors and vendors, including HVAC systems, lifts, plumbing, and electrical systems.
• Oversee the restocking of essential facilities supplies, such as pantry and washroom items.
• Handle minor repairs (e.g., changing light bulbs, fixing locks) as necessary.
• Assist in planning and executing preventive maintenance schedules to minimize equipment downtime.
• Ensure office spaces, meeting rooms, and shared facilities are clean and operational.
• Suggest and support initiatives aimed at conserving energy and resources.

Workplace Safety & Health

• Conduct safety inspections to identify hazards and report compliance issues.
• Help update Risk Assessments (RAs) to ensure alignment with statutory regulations.
• Manage and process Permit-To-Work (PTW) forms for high-risk activities, such as working at heights.
• Assist the Compliance & Facilities Manager in implementing safety initiatives within the workplace.
• Contribute to the development and enforcement of safe work procedures.

Fire Safety

• Perform routine checks on fire safety equipment (e.g., extinguishers, alarms, emergency exits) and report any issues.
• Aid in organizing fire drills and ensure staff are familiar with evacuation protocols.
• Collaborate with external vendors to maintain and inspect fire safety systems.
• Assist in ensuring compliance with fire safety regulations during audits or inspections by regulatory bodies (e.g., SCDF).

Vendors & Contractor Coordination

• Coordinate with contractors for services such as cleaning, pest control, security, and waste management.
• Request and review quotations for maintenance and repair work, ensuring timely completion.
• Monitor vendor performance to ensure high-quality service and compliance with agreements.
• Track contract expiration dates to ensure seamless renewals or transitions without service interruptions.

Ad-Hoc Duties

• Support the Compliance & Facilities Manager with special projects, such as renovations or facility upgrades.
• Perform other administrative or operational tasks as needed.

Requirements:

• Minimum ITE qualification in Building Services, Facilities Management, or a related discipline.
• Minimum 1-2 years of experience in facilities or safety management.
• Certifications such as Fire Safety Manager (FSM) or knowledge of the Workplace Safety & Health Act are beneficial but not required.
• Fundamental understanding of building maintenance and facilities management.
• Knowledge of workplace safety and fire safety regulations in Singapore.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills for liaising with vendors and internal stakeholders.
• Basic proficiency in MS Office (e.g., Word, Excel, Outlook) or equivalent software.
• Experience with facility management tools or software (e.g., CMMS, BMS) is a plus.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Job Description:

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews with all stakeholders for seagoing Officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements:

• Min Bachelor's degree in Maritime Studies, Human Resources, or relevant Discipline
• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Gemmologist & Procurement Manager

• Working Days: 5.5 days
• Working Timing: 9-6pm (Mon to Fri) and 9am to 1pm Saturday, Sunday & PH is off.
• Working Location: Orchard Road, Wisma Atria
• Starting Salary: $6000 to $7000

Requirements:

• Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
• Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage.
• Willing to travel

Job Responsible:

Gem Identification and Grading:

• Utilize advanced gemmological instruments and techniques to accurately identify and grade gemstones, including diamonds, coloured gemstones and pearls

Client Consultation:

• Provide expert advice to clients on gemstone selection, care and investment.
• Assist in the selection of gemstone for jewellery design and creation

Procurement:

• Sourcing and procurement of gemstones.
• Inventory Management Maintain accurate records of gemstone inventory
• Monitor gemstone markets trends and advise on potential investments

Production:

• Coordinate with designers and workshop on new product development.

WhatsApp: https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R2210672 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Johnson & Johnson is currently seeking a Senior Manager, APAC Wound Closure & Biosurgery Supply Chain. This is a regional role that can be based in Singapore or Pune, India.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Position Overview:

As an integral part of J&J MedTech Supply Chain organization that aspires to be the undisputed partner of choice for our customers as the world’s best-in-class supply chain, the regional Senior Manager, Wound Closure & Biosurgery is responsible for the overall planning processes and end-to-end supply chain orchestration for the 2 platforms Wound Closure and Biosurgery within Surgery Business Unit.

The main responsibility of this role is to optimize supply chain performance, consistently meet customer expectations and responsible for Integrated Business Planning (IBP) processes for Wound Closure & Biosurgery.

This role is a critical leadership position, responsible for the alignment of APAC Wound Closure & Biosurgery with the APAC Surgery Supply Chain, APAC Commercial and Global Supply Chain on strategy alignment and executions.

Expectation of the role is that he/she is the primary liaison with Global Supply Chain, Global Plan, Regional Commercial and market supply chain teams for accountable platforms (Wound Closure & Biosurgery) to ensure achievement of aligned business goals and objectives.

Key Responsibilities

With expertise in End-to-End Supply Chain process improvement, this individual will lead the Regional Planning Team and proactively coordinate cross-functional resources required for THREE major areas:

1. Customer Focus:

• Drive cross-functional collaboration to understand customer needs and translate external customer requirements into supply chain deliverables
• Set aligned target & manage service performance metrics for the specific platform (e.g., OTiFD, Backorder, MAPE/Bias, Inventory, ESO, GP etc.) and drive continuous improvements in this area
• Accountable for Wound Closure Healing & Biosurgery E2E supply chain - demand, supply and distribution planning processes that drive cost-effective inventory availability and gross profit, whilst ensuring customer service through a robust IBP process; provides leadership and guidance to teams and APAC markets
• Partner across Local/Regional/Global stakeholders to execute IBP according to blueprint. Drive balancing demand vs. supply decisions + eventual product allocations
• Responsible for regional Wound Closure and Biosurgery IBP with regional Surgery IBP/DP Lead and global SC & Plan teams
• Drive cross-functional collaboration with finance and commercial partners to reconcile and synchronize demand with sales expectations, delivering optimal customer service to end customers whilst managing inventory to target level
• Provide clear leadership vision to teams and markets to attain process efficiencies by continually reducing forecast error whilst increasing customer service performance
• Initiate actions/programs to drive significant improvement of service KPIs & agility (e.g., direct-ship, Inventory entitlement model, etc.), be accountable on the regional execution through strong collaboration with Global, markets and functional partners
• Partnering with Regional Surgery IBP/DP Leader, align Regional Consensus Demand Forecast for Operational and Strategic Planning for Global Manufacturing Capacity Planning with right E2E Network and Inventory
• Liaise with Global, Market & Commercial partners to drive resolution of major supply issues for Wound Closure & Biosurgery platforms
• Lead & Manage the regional execution of Wound Closure & Biosurgery Global & Market Transformational Program
• Identify and prioritize customer centric End-to-End Supply Chain solutions, whilst simplifying and standardizing for impact (Faster, Fewer, Bigger, Better)

2. Excellence in Execution:

• Drive changes and new ways of E2E Value Chain thinking, introducing and leveraging best practices, learning models and process excellence principles, all in the pursuit of core planning and end-to-end supply chain excellence
• Develop and optimize to ensure that appropriate planning processes and systems are in place to execute the planning operations
• Improve overall supply network agility to increase our ability to respond to Customer needs in local markets. Ensures initiation of corrective actions with the functional organizations when performance varies to target
• Collaborate with Global Plan and Functional Teams (Quality, RA, PLAN, SOURCE, MAKE, DELIVER, IT) to develop and implement end-to-end supply chain excellence and customer service, including developing product supply strategy to effectively meet market requirements (labeling, late-stage customization, lead-times, cycle-times, service levels)
• Establish processes for managing the Tender Planning, RA License expiry & renewal etc.
• Interface & manage the escalation point between Regional Franchise Supply Chain, Finance and Wound Closure & Biosurgery platform Global Plan & Commercial Partners
• Ensure understanding and communication on business consequences arising from trade-offs concerning the planning activities through applying scenario planning and issue resolution for decision-making as required
• Organize and present information that ensures timely forecasting communications and common goals and objectives across all functional areas and markets
• Lead and support supply chain customer solution initiatives that enable business plan attainment for current and future years
• Establish and consistently use FPX methodology / LEAN / Six Sigma to drive Execution Excellence, delivering cross functional end-to-end initiatives
• Ability to manage resources & processes in dynamic scenarios

3. Strategic Platform and Talent Development:

• Represent the customer and serve as interface between the Global Plan, Global Supply Chain and Regional Supply Chain Team, including a strong connection to local and regional organization
• Shared accountability on metrics that drive Surgery value (Compliance & Quality, Customer Service, Growth, Efficiency) and Wound Closure & Biosurgery business performance
• Work with Global Plan, Platform Leads and Value Stream Leads on efficient product life-cycle management and ensure continuous complexity reduction and “waste” removal across end-to-end value chain that is impacting downstream in region and markets
• Collaborate with regional commercial partner on NPI (ensuring Speed-to-Market) and Lifecycle Management (LCM) activities and shared accountability for business impact on GP including inventory, CIP attainment
• Support and own talent development for self and team, to build capabilities in the region and create a strong pipeline of leaders
• Supervise, coach and guide direct and indirect reports to continuously build professional skills (e.g., E2E supply chain excellence, translating data to insights, advance analytics and digital solutions and mine data from appropriate systems and carry out complex analysis for business requests) and leadership capabilities (e.g., articulation and influencing, developing leaders)
• Forge an environment that embraces Diversity, Equity & Inclusion

Critical Success Factors:

• Demonstrated depth of business unit product knowledge and insights of business unit customers.
• Ability to lead with limited authority and provide direction and drive positive change.
• Ability to drive innovation, prioritize and collaborate in a heavily matrixed environment.
• Effective interdependent and proactive partnering with key stakeholders in Ethicon and broader Medical Devices Supply Chain Organization on a regional and global basis.
• Proven talent development champion - plays a critical role in building organizational capability in Ethicon (e.g.: End-to-End Lean, IBP, S&OP, FPX, NPI and product life cycle management)
• Ability to deliver on platform performance metrics and shared goals in alignment with Ethicon Supply Chain Performance Metrics.

Requirements

• Bachelor’s degree Engineering, Business or Supply Chain, MBA Specialization in Supply Chain & Operation Management or Graduate degree in Science, Business, Engineering (strongly preferred)
• Minimum 10 years’ experience in complex Supply Chain environment
• Must have 5 or more years people / team management experience
• Hands-on working experience with strong track record in at least 2 of the following areas required: supply / demand planning / IBP and S&OP management / financial processes / MRP systems / inventory / distribution / order management
• Proven track record in delivering ‘Best in Class’ business results through innovative customer focused solutions
• Demonstrate a very good understanding of the entire Value Chain, and a keen understanding of how both commercial and supply chain decisions impact the Customer and financial performance.
• Problem solving mentality and “can do” attitude. Strong leadership, analytical, problem solving, reasoning skills and the ability to master complexity is required
• Able to analyze multiple data sources in high pressure environment to give prompt recommendations & solutions.
• Strong influencing and articulation skills to enable effective communication and gain alignment with stakeholders. Ability to articulate and simplify Supply Chain challenges to all stakeholders, quick decision-making, to work under time pressure, and the capacity to make good judgement in situations. Accuracy and prioritization in a fast-paced environment are required.
• Must have experience in planning processes, inventory management and financial knowledge.
• Strong collaboration, partnering and negotiation skills. Able to work with diverse group of people, and act as a change agent. Seek for feedback to ensure alignment across stakeholders, followed by prompt execution on positive actions.
• Interpersonal communication skills and team building is required.
• Superior planning and organization skills. The ability to master prioritization process by seeking sponsors and partners feedback is required.
• Leading and developing high performing cross-functional and matrix teams
• Proficiency using ERP / planning system (e.g. SAP, APO, OMP, Tableau, Power BI) experience in implementation and deployment of tools is preferred
• This position can be Singapore or Pune based and may require up to 10% travel

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.

At Johnson & Johnson, we all belong.

The Restaurant General Manager of Butcher’s Block is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant General Manager, you will act the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

• Basic Salary + Fixed Allowances (UP$3300) + Incentive
• Variable Bonus + Meal Provided
• Working days: 5.5 Days
• Working Location: Jurong East
• Excellent Welfare & Benefits

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Responsible for the supply and demand planning activity within the SEA region.
• Identify appropriate planning categories for the varied portfolio.
• Create timely trend analyses, insights and business recommendations.
• Carry out regular risk assessment for the demand and supply planning functions.
• Monitor and review any gaps in the performance of a portfolio of suppliers and recommends improvements by suppliers to better meet demand requirements.

Requirements:

• Degree in Supply Chain Management or equivalent
• At least 5 years of experience in Supply Planning function in the Manufacturing industry of Marine/Defence/Aerospace.
• Excellent leadership and organizational skills.
• Proficient in MRP system and MS Excel.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Benefits:

1. Attractive salary of up to $6,000 basic + Variable Bonus + AWS.
2. Lead and shape warehouse operations with opportunities for career growth and professional development.
3. Enjoy stable, structured working hours with alternate Saturdays off.
4. Collaborate with a supportive management team in a well-established logistics environment.
5. Work location near Tuas West MRT.

Roles & Responsibilities:

• Oversee daily warehouse operations, ensuring accurate, efficient, and timely product delivery to clients.
• Lead, motivate, and manage warehouse staff to maintain productivity and operational efficiency.
• Ensure all safety, quality, and compliance standards are met throughout warehouse processes.
• Direct receiving, warehousing, and distribution activities, both local and export.
• Strategize and plan deliveries, ensuring timely dispatch while optimizing warehouse space utilization.
• Monitor staffing levels, train and develop warehouse personnel, and assign workloads to maximize productivity.
• Foster a culture of continuous improvement through proactive training and operational feedback.
• Lead risk management initiatives (bizSAFE), identifying and mitigating potential operational risks.
• Communicate with clients, providing updates on operations and resolving any issues promptly.
• Report to management on client feedback, operational progress, challenges, and improvements.
• Manage operational costs, seeking efficiencies without compromising quality or safety.
• Analyze KPIs to track performance, drive productivity, and improve cost-efficiency.
• Perform additional duties as assigned by management to support warehouse and company goals.

Qualifications & Requirements:

• Diploma in Warehouse Management, Logistics, Supply Chain, or a related field preferred.
• Minimum 10 years of experience in a warehouse setting, with proven management skills.
• Strong leadership capabilities with experience managing teams in a fast-paced environment.
• Proficient in MS Office (Excel, Word, Outlook).
• Strong problem-solving skills and ability to implement effective solutions.
• Organized, detail-oriented, and able to meet tight schedules.
• Possessing own transport is advantageous but not mandatory.

Additional Information:

• Salary: Up to $6,000 basic + Variable Bonus + AWS
• Working Hours: Monday to Friday, 8 AM – 5 PM (Alternate Saturdays: 8 AM – 12 PM)
• Location: Tuas West (Near MRT)

WhatsApp me @ 8780 0117 with your resume for a prompt response to your enquiry!

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Overview*

Reporting to the Senior Manager, Inpatient Operations, the Senior Executive (SE) / Assistant Manager (AM) / Senior Assistant Manager (SAM) will assist in the management of assigned clinical and/or patient services in the hospital and/or project management role for ward infrastructure and/or building improvement projects. S/he will be responsible for key departmental and/or service performance areas, such as customer service, operational excellence and resource utilisation.

Job Responsibilities*

You will be responsible for the following:

Leadership and Strategic Planning

Participate in the development of AH strategic plans. He/She will facilitate in the alignment of the vision, philosophy, strategic and business plans for the Operations team. This includes the formulation of a tactical roadmap to achieve measurable targets within prescribed timelines. These measurable targets are quantifiable quality outcomes as KRAs that can be used to benchmark against other institutions.

Participate in the transformation of hospital design and deliver of support services through the Alexandra Campus Redevelopment project.

Major Duties (80%)

• Responsible for daily operations of assigned inpatient ward(s), including ward reception counter services, administrative / operational matters and partnering Ward Nurse Manager and other stakeholders to solve system and process issues.
  Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.
  Track, monitor and make recommendations to achieve excellent customer satisfaction ratings.
  Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure 1) adequate planning of project phases and bed closures to minimize disruption to inpatient operations, 2) user requirements are adequately captured in project specifications, 3) site works are carried out in compliance to hospital standards e.g. infection control, 4) projects are completed on time and within budget.
  Track, monitor and make recommendations for all hospital related requirements related to its annual planning cycles, including financial, manpower and total training budgets.
  Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.
  Participate actively in relevant NUHS Way projects, Quality Improvement/ IT projects and initiatives. Constantly review within assigned areas, systems and process initiatives to achieve safer, better, faster and cheaper care for the customers.
  Handle customer complaints and follow up with service recovery if necessary.
  Review and update policies and procedures as needed.
  

General Duties (20%)

• Support any relevant hospital committees formed within the assigned area(s) of responsibilities, for example, Division of Critical Care Committee, etc.
  Perform any other duties as assigned by Reporting Officer.
  

Requirements*

Qualification Required and Area of Discipline

• Degree in any discipline.
• Healthcare experience will be advantageous.

Skills and Knowledge

• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Proficient in MS applications e.g. Microsoft Word / Excel / Powerpoint
• Project management skills and experience
• Practical knowledge of hospital operations preferred
• At least two years’ working experience, preferably in service industry

Personal Traits

• Positive, pro-active, motivated with “can-do” attitude
  Ability to multi-task and work independently and as a team
  Service oriented and customer focused
  

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Requirements

* Proven experience as Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.