Total 3,643 customer experience manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

SAP BASIS And Systems Administration Junior (CAT 1) /Singaporean

Work Location: To be confirmed

Salary Range : $3,000-$4,000

Requirement:

1. Singapore Citizen

2. Need to clear security clearance before start working

3. Fresh Grad of Diploma/Degree in IT/Computer Engineering (especially with modules involving systems

administration/network/infrastructure) welcomed.

4. Preferred person with any network/Database/systems administrator experience and/or certification.

5. Primary Skill: SAP BASIS Administration

Scope of role with guidance from senior staff:

Interest in learning the following

1. Provide SAP BASIS support.

2. Perform SAP Support Pack Stack Upgrade and patching.

3. Implement SAP Authorisation Roles and Profile and Account maintenance.

4. Review vulnerabilities and SAP security patches.

5. Perform system/server/software maintenance (e.g. Windows, VMWare).

6. System administration, monitoring and troubleshooting.

7. Perform system backup and restoration, and active monitoring, and/or archival of logs.

8. Administration of Oracle Database.

Position: Food Production Manager

Location: 200, Pandan Loop #02-01 S128388

About Wooga K-Kitchen:Wooga K-Kitchen is a premier food manufacturer for authentic Korean cuisine, offering a diverse menu that captures the essence of Korea's rich culinary heritage. We are committed to providing our consumers with an by using the freshest ingredients and traditional cooking methods.

Job Summary:We are seeking an experienced and passionate Food Production Manager to lead our kitchen operations. The ideal candidate will be responsible for overseeing all aspects of food production, ensuring that every dish meets our high standards of quality, flavor, and presentation. This role is pivotal in maintaining the efficiency of our kitchen, managing food costs, and upholding health and safety standards.

Key Responsibilities:

• Oversee the daily operations of the kitchen, including food preparation, cooking, and presentation.
• Develop and implement production schedules to ensure timely delivery of products.
• Ensure that all dishes are prepared to the highest standard and in accordance with our recipes and presentation guidelines.
• Monitor inventory levels and order supplies as needed, while managing food costs effectively.
• Implement and maintain health and safety protocols in the kitchen.
• Train and mentor kitchen staff, fostering a collaborative and efficient work environment.
• Collaborate with the management team to innovate and refresh menu offerings based on seasonal availability and customer feedback.
• Address and resolve any issues related to food quality or production processes.

Qualifications:

• Proven experience as a Food Production Manager or similar role, preferably in a Korean cuisine setting.
• Strong knowledge of Korean food preparation techniques and ingredients.
• Excellent leadership and organizational skills, with the ability to manage a diverse team.
• A passion for Korean cuisine and a commitment to culinary excellence.
• Familiarity with inventory management and cost control practices.
• A thorough understanding of health and safety regulations within a kitchen environment.
• 15-20 years of relevant experience in Korean Cusine Settings.
• Mandarin Speaking environment

Join Us:If you are a dynamic and driven individual with a love for Korean cuisine and a track record of excellence in kitchen management, Wooga K-Kitchen offers an exciting opportunity to advance your career. Join our team and help us continue to celebrate and share the wonderful flavors of Korea with the world.

Restaurant Manager has to be team player and also be able to train the team reporting to him or her . Knowledge of North Indian Cuisine is a must . able to handle Bar will be addiotional advantage. Manager has to work with the Executive Chef to plan Menu and also group coming from south east asia. Restauant manager has to know inventory and cost control. Forecast of sales in consultation wwith the chef

We are looking for a Head of Client Services Operations, Digital Workspace & CX for the Enterprise Business Group (EBG) to join the Strategic Services department to drive customer, service, and operations excellence. The Head of Client Services Operations will oversee our operations, L2/L3 technical, platform, field services, and end-user support teams across our Collab & CX, Digital Workspace Solutions (DWS), VDI solutions, and End User Managed Services. In this key role, you will be responsible for driving customer excellence, optimizing team performance, and ensuring the seamless service experience for all our users. You will also be responsible for developing and implementing strategies to improve the efficiency and effectiveness of the Operations Center.

This is a great opportunity to join our mission to inspire digital innovation through Hybrid IT and Managed Services and to improve the lives of our clients daily. If this speaks to you, join us.

Responsibilities

· Oversee the end-to-end operations of the Client Services Operations Center, including staffing and P&L, for emerging and established services in the Collab & CX, Future of Work, DWS, VDI, and EUC service areas.

· Develop, implement, and optimize customer service processes aligned with ITIL and ITSM best practices, focusing the team on service excellence, continuous improvement, and efficiency gains.

· Implement and enforce robust InfoSec policies and protocols, including managing Governance, Risk and Compliance (GRC), to protect sensitive customer data, and to maintain compliance with all relevant regulations.

· Analyze customer service data to identify trends, opportunities for improvement, and areas for cost optimization.

· Enhance productivity, ease of operations, and optimize resources using automation, Machine Learning and AI.

· Manage and implement quality assurance initiatives and client service improvement programs.

· Keep internal and external stakeholders informed with detailed and accurate reports or presentations.

· Achieve and maintain compliance with ISO/ICE standard certifications and other relevant certifications.

· Develop and maintain strong relationships with key internal stakeholders, including StarHub L1/L1.5 call centre support teams (COps), and Cybersecurity Operations, Voice & Network Operations, and regional subsidiaries.

· Own the outcome. Drive customer excellence and team performance to reach business outcomes and to support ambitious growth goals.

Qualifications

· Bachelor’s degree in IT / Engineering / Business administration, or a related field, or diploma with equivalent experience.

· 10+ years of experience in a leadership role in a customer service environment.

· Industry experience in one of the following: telecoms, cloud management, infrastructure managed services

· Experience with customer service operations in a regulated (e.g., telecom) environment is a plus.

· Holds CISM, ITIL, PRINCE2 or other relevant certifications.

· Track record in developing and implementing strategies to improve customer service.

· High degree of self-initiative, along with a "roll-up-your-sleeves can-do" attitude.

· Technical background will be a plus.

*We regret that only shortlisted candidates will be notified

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Details:

· Work Week: 5.5 days per week

· Work Hours: 11am - 11pm (1hour 45min break)

· Lunch & Dinner provided

· Gross Salary Range: $6,000 - $8,000

· Locations: Many outlets in Singapore

Job Scope:

· Work with chefs for efficient provisioning and purchasing of supplies.

· Estimate food and beverage costs.

· Supervise portion control and quantities of preparation to minimize waste.

· Perform frequent checks to ensure consistent high quality of preparation and service.

· To lead the team on each shift and ensure the company service standards are upheld.

· Investigate and resolve complaints concerning food quality and service.

· Ensure sufficient stocks supplies in restaurant for smooth operation.

· Perform other duties as assigned by management

Job Requirements:

· Strong communication, interpersonal and management skills.

· Passionate in providing excellent management and interpersonal skills.

· Able to work independently and in a team.

HealthHub SG is on an adventure to unify the health journey of our population. With ever-increasing digitization of public healthcare services and a step change in adoption of our digital applications, a unique opportunity has arisen for an Analyst (Analytics & Customer Insights) to translate our X-data and O-data into impactful insights and weave the insights into masterful data storytelling.

In this newly-created role, you will develop BI solutions to understand product usage and customer activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions through data storytelling. Product managers, product marketers, policy analysts and senior management stakeholders will look to you to understand behaviours across the customer journeys and translate to actionable insights to elevate the citizen experience and outcomes.

As personalisation of content and digital services starts playing an outsized role, the data foundations that you will build for HealthHub will pave the way for our hyper-personalisation ambitions.

Role and Responsibilities:

• Perform strategic and ad-hoc analysis in support of product team members such as: product managers and planners, engineers, UX, design and marketing team members including content strategists and marketing automation specialist
• Develop dashboards and define metrics that inform success for the Product & Marketing Teams
• Identify opportunities in data to accelerate product adoption, retention and engagement
• Help design, execute and evaluate A/B tests to improve the user journey
• Explain trends across data sources, potential opportunities for growth or improvement, and data caveats for descriptive, diagnostic, predictive (including forecasting), and prescriptive data projects
• Explore large, complex, and loosely defined datasets to create actionable insights
• Provide direction for the overall data strategy such as automating the handling of product usage data collection, PDPA compliance of data under management, cookie and privacy management, experimentation tools, A/B testing, etc. which may include working through vendors’ data teams to execute on the strategy
• Operate in an iterative mindset, focused on delivering improvements and value
• Act as a trusted voice of product data and insights in meetings and presentations

Requirements:

• 4+ years of data analysis experience, leveraging descriptive and predictive data techniques
• 4+ years of experience focused on feature and usage metrics, A/B testing, conversion and retention, segmentation, and developing user archetypes and their usage patterns
• 4+ years of experience in analysing & making improvements in the data sets returned in google analytics
• 2+ years of experience supporting product teams
• 2+ years of experience uncovering data insights to form hypothesis, designing product experiments, evaluating results and making recommendations
• Experience working with product analytics tools such as Mixpanel, Amplitude, Heap or equivalent is paramount
• Intermediate Level SQL
• Advanced BI dashboard development using Tableau or Power BI
• Effective communication skills: Regularly achieve consensus with peers, explain complex data concepts to non-technical stakeholders, and provide clear status updates
• Bonus: Experience using Python and R for analysis
• Bonus: Experience with Qualtrics to establish customer feedback loops will be beneficial
• Bonus: Familiarity with the marketing analytics capabilities offered by content management system vendors such as Adobe Analytics, Sitecore Experience Analytics, or similar

Permanent, 5 days , Paya lebar

Our client:

A reputable M & E infrastructure company that design, build n maintain data Centres n company server room

Job scope

· Manage the Testing & Commissioning work for M&E infrastrure service in data center.

· Work closely with client, suppliers, consultants, contractors and relevant authorities in projects managed.Liase with client on weekly basic for the project progress report

· Oversee drawing management and control of technical and construction matters.

· To submit timely purchase request for relevant materials & manpower throughout project cycle

· Adhere to internal process, plan, manage and coordinate M&E projects to ensure that the projects are completed on time, within budget and of highest quality

Requirements

· Min diploma in Building Services/ Mechanical/ Electrical related field

· 3 years experience as project manager

· Professional proficiency in M&E system

· Able to produce T&C report, SAT report and Test Script based on project/site requirement

·

Added advantage:

Experience in IST( Integrated Systems Testing (IST) (Final testing before opening a data center)

PM roles experience in data center M&E project.

Work location :Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Restaurant Manager duties and responsibilities

Maximizing the value of an appealing atmosphere in the restaurant requires a good bit of business savvy. Culinary school graduates may bring out the advantage of a well-planned and well-plated dinner. Restaurant managers will take responsibility for the following duties on a regular basis:

• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hours
• Recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance
• Interviewing/recruiting new employees
• Interacting with guests to get feedback on product quality and service levels

• Startup Environment
• Good Commission Structure

About Our Client

Our client is a local startup, with offices in Singapore, Hong Kong and India. They provide POS systems for F&B players, as well as payment, ordering, tracking solutions. They are not expanding and looking for a Sales Manager to join their team, to onboard new customers for the company.

Job Description

• Generate New B2B Leads, targeting F&B merchants
• Conduct sales pitch and product demonstration to customers
• Assist SME with documentation and coordinate with advisors from SME centre to apply for grants
• Manage sales process and keeping all stakeholders updated
• Provide after sales training
• Maintain relationships with merchants

The Successful Applicant

• Experience in POS implementation especially in F&B & Retail sectors would be a plus
• Experience in handling end users and outlet staff
• Understand F&B end-to-end operation processes

What's on Offer

This is a chance to join a growing startup and combine passion for food & technology together!

Job Description

• Industry/ Organization Type: Textile and Apparel Manufacturer
• Position Title: Accounts & Finance Manager
• Working Location: North-East -Tai Seng (Walking distance from MRT to the company)
• Working Hours: 5 days / Mon to Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 7000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for Listed Company financial accounting & reporting of local & offshore entities
• Review financial accounting and reporting on a monthly basis for listed entities as assigned
• Perform monthly consolidation of local and foreign listed entities
• Continuously improve and optimize financial workflows
• Prepare budget and forecast reports
• Prepare annual financial statements, quarterly GST filings, and inventory costing sheets
• Support external audit requirements
• Collaborate with tax agents and support tax filing processes
• Assist with corporate secretarial matters
• Manage government grant applications & survey submission
• Assist in Half-Year and Year-End Audit
• Analyse Business financials

APPLY NOW!!!

• Degree in Accounting / Finance
• Min. 5 years of working experience in related field
• Prior experience in a publicly listed company and a solid understanding of Taxation is a plus
• Able to manage complete sets of accounts and conduct group consolidation for multiple entities
• Proven experience in finance, including interaction with bankers and handling trade financing matters
• Proficiency in financial forecasting and data analysis
• Might require working OT during month-end or audit period depending on the situation

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65868 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Responsibilities:

• Oversee the daily operations of a few outlets for efficient operations
• Recruit, hire, and train new managers in their direct area
• Provide solutions and alternatives to overcome operations challenges for all direct outlets
• Monitor sales and work toward meeting quarterly objectives
• Minimize cost and labor by reviewing schedules and inventory use
• Visit stores to evaluate operations, cleanliness, and efficiency of each area
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Plan and assign daily workloads to team members.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Organize regular meetings to discuss issues and updates.
• Address customer queries courteously and ensures customer satisfaction.
• Able to be a backup for all position
• Able to perform additional duties as requested by the Management as and when required

Requirements:

• Possesses at least a Diploma in any field in F&B industry
• Minimum 5 years of experience in Management position
• With passion in working in F&B industry and its operational processes.
• Able to perform shifts and work on weekends and public holidays
• 6 days per week.
• Able to adapt to fast paced environment, resilient to changes and willing to accept new challenges.
• Team Player and able to work independently in a team.
• Good interpersonal skills to communicate with all levels of employees.
• Customer-centric
• Singaporean only

Benefits:

• Staff Uniform
• Employee Discounts
• Birthday Voucher
• Sales Target Incentive
• Staff Meal

Key Responsibilities

(SFE) Sales force effectiveness tracking, analysis and reporting

• Set up and streamline/optimize sales operations process & tracking based on BU needs
• Sales force sizing, resource deployment and structure
• CRM ad-hoc reports creation and management
• Veeva report templates management for end users
• Provide regular in-depth analytics-based and insight-driven reporting to BU on field force performance (e.g. activity, performance vs objectives, sales)
• Execute ad hoc projects for BU business case analytics (e.g. after brand launch, surveys results)
• Identify critical variance and provide recommendation to Management with value-added suggestions

(CMO) Rep call plan development

• Hospital/HCP coverage, segmentation and targeting
• Coordination of discussion with business for best approach on Customer engagement planning
• Multi-Channel Cycle Plan or other planning tool management

(SFE) Incentives and Compensation

• Incentives operations management/support (partner for incentive governance & policies, analysis & planning, validation, definition of bonus plans)
• Incentives calculations implementation
• Support Incentives programs management (e.g. Winners' Circle)

(CMO) CRM Master data & Alignments

• Data Sources (Customer, Product, Employees) and Customer Master Data Management
• Field Structure Management
• System administration - Veeva Align, Veeva CRM

(CMO) CRM system set-up, support, management (Veeva CRM, and any other software/tool used by field teams)

• System set-up and territory alignment (e.g. for new brands and teams)
• Define the local field force needs (training, support, and management)
• Support deployment of field tool related initiates
• Change management, training, and communication to ensure investments and capabilities are well-coordinated amongst the field, field leadership and home office colleagues

(CMO) Market Engagement Partner Activities

• Communicate and facilitate initiatives at market level
• Share local initiatives and roadmaps with the international team
• Develop understanding of Customer Engagement Model locally

Compliance/Regulatory

• Local Market Compliance related activities (process, monitoring)
• Samples management (if available in country)

Requirements:

• Bachelor degree or above
• Over 3 years’ experience in a CRM/sales-related role within the pharmaceutical industry
• Analytical skills and proficiency in tools (e.g. Excel, Tableau) to process data and provide feedback
• Relationship-building skills with global and local stakeholders
• Ability to think strategically and work effectively within a cross-functional team
• Ability to be self-driven and prioritizing tasks
• Leadership skills to plan and lead small and medium-sized projects and enhancements
• Minimal travel is required

Consultant: Henry Zheng
Registration Number: R1106964
EA License Number: 17C8502

Job Descriptions

• Assist Store Manager in managing the operations of the Salon & Boutique ensuring daily smooth operations
• Ensure all staff are meeting the Company grooming standards and monitor all standard of procedures are adhered on daily basis
• Prepare the Roster on a weekly basis
• Ensure all service staff are communicated correctly and meeting all established standards of service consistently
• Responsible for offering a friendly and efficient services to all guests and attending to customers’ needs, complaints and enquiries
• Process guests orders to ensure that all items are prepared and served promptly
• Direct and coordinate the activities between kitchen and service staff
• Supervise tea services and catered events, ensuring neatness and cleanliness of service ware
• Assists in setup and clear down of the front and back of Salon & Boutique operations
• Ensure food safety regulations are followed as according to NEA’s policy
• Ensure waste is minimized and properly recorded
• Handling of cash, POS system and report of take-in-cash when on duty
• Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for
• Organize all documentations and reports on shift work on a daily basis
• Responsible of ordering of stocks, inventory control, and ensure latest products and updated product catalogue are in the Salon & Boutique
• Have the aesthetics and able to create eye-catching merchandise display that lead the customer through the entire Salon & Boutique

Welfare

• Meal Allowance
• Monthly Incentives
• Birthday Incentives
• Long Service Incentives
• Staff Discount
• Festive Gifting
• Medical Benefits

Requirements

• Minimum 3 to 5 years of experience in F&B / Retail operations, preferably in luxury goods industry
• Pleasant and well-groomed
• Good communication and interpersonal skills
• The position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness
• High initiative and positive attitude

Only shortlisted candidates will be notified.

About Viva Foundation:

VIVA Foundation for Children with Cancer is a Singapore-based charity which focuses on saving lives of children with cancer through research, medical care and education.

Job Summary:

We are seeking an experienced and highly motivated Manager, Fundraising & Relationship Management to join our team. The ideal candidate will be responsible for building strong relationships with media, donors,volunteers and partner companies to raise awareness of our organization and more donations. This role requires excellent communication skills, a strategic mindset, and a passion for making a difference in the lives of children affected by cancer.

Responsibilities:

• Develop and implement comprehensive fundraising strategies to secure financial support for the organization.

• Cultivate and nurture relationships with donors, ensuring effective communication and stewardship.

• Manage a portfolio of key donors, providing personalized attention and engagement to enhance their connection with the organization.

• Plan and oversee fundraising events, campaigns, and initiatives, leveraging relationships for increased participation.

• Utilize donor management systems to track, analyze, and report on donor interactions, contributions, and engagement.

• Collaborate closely with the marketing team to create compelling fundraising materials and messages that resonate with donors.

• Provide leadership and guidance to fundraising staff, fostering a collaborative and high-performance team culture.

• Research and identify potential funding sources, grants, and strategic partnership opportunities.

• Prepare regular reports and presentations on fundraising progress for senior management and board members.

• Stay abreast of industry trends and best practices in fundraising, donor relations, and relationship management.

Qualifications:

• Bachelor’s degree in a relevant field; Master’s degree is a plus.

• Proven experience in fundraising, donor management, and relationship management.

• Exceptional interpersonal and communication skills, with a track record of building and maintaining strong donor relationships.

• Demonstrated success in developing and executing fundraising strategies.

• Proficiency in using donor management systems and related software.

• Strong organizational and project management skills.

• Leadership experience with the ability to inspire and lead a team.

Application Process:

Interested candidates are invited to submit a resume and a compelling cover letter outlining their managerial-level fundraising experience to [email protected]

Client Services & Operations Manager (Creative Marketing Agency)

Our client is a foreign-based MNC.

Job Description:

• Manage and audit existing creative workflows

• Oversees the development and implementation of systems and processes to support the

• organisation’s operations

• Manage the internal and external communications framework for agency operations

• Provide rigorous quantitative analysis and insights

• Support on regular strategic planning, forecasting and performance management

• processes

• Support on the formalization and deployment of the creative marketing agency management plan

• Handle budget planning for creative marketing projects

• Identify opportunities for cost savings and efficiencies

• Identify, scope and socialize new opportunities for operational efficiency via process and tools

• Implementing innovation and critical thinking across all disciplines

• Provide opportunities for constructive creative operations feedback

• Project management of creative marketing projects

Job Requirements:

• Degree in any relevant discipline

• 10 to 15 years experience with in-depth understanding of operations, creative, project and account management

• Experience in controlling and managing budgets

• Adept in Adobe Creative Suite, campaign management and MS Office Tools

• Salary ranges between S$9,000 to S$12,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

If you love great food and coffee and enjoy working in a cafe setting, this is the place for you!

Job Description:

• Oversee the daily operations of a few outlets for efficient operations
• Recruit, hire and train new managers in their direct area
• Provide solutions and alternatives to overcome operations challenges for all direct outlets
• Monitor sales and work toward meeting quarterly objectives
• Minimize cost and labor by reviewing schedules and inventory use
• Visit stores to evaluate operations, cleanliness and efficiency of each area
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Plan and assign daily workloads to team members.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Organize regular meetings to discuss issues and updates.
• Address customer queries courteously and ensures customer satisfaction.
• Able to be a backup for all position
• Able to perform additional duties as requested by the Management as and when required

Job Requirements:

• Team player
• Customer-centric
• Interested in F&B industry
• At least 5 years of relevant experience
• Able to work independently and under pressure
• Able to perform shifts, and work on weekends & public holidays
• 6 days work week
• Singaporean only

Benefits:

• Staff Meal
• Uniform provided
• Birthday Voucher
• Employee Discount
• Sales Target Incentive

Job Responsibilities:

· Reporting to COO

· Responsible for day to day operations of the administrative department

· Handling of office maintenance, cleaning services, liaising with travel agencies and office space related

· Managing a team of 3

· Budget analysis and conflict management

· Liaising with senior stakeholders and backup PA for office design and layout changes matters

· Taking charge of on-going renovation project and working closely with contractors

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Diploma in a related discipline

· Minimum 5 year of relevant facilities/office administrative experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

• Foster and deepen rapport with Agency and AFA Sales force to meet and exceed growth targets in terms of AHNW sales productivity and Prestige Club members.
• Engage Agency and AFA Leaders and FCSs via Districts Meeting to provide regular updates of AHNW Production progress reports and train/share knowledge on best practices on Wealth Management propositions to increase competency and awareness
• Engage Agency and AFA Leaders and FCSs to provide support on AHNW business through Case Discussions and Case Management support.
• Drive and Support Agency and AFA Leaders and FCSs on Offshore business opportunities and initiatives 
• Provide AHNW related/bespoke training and support to Agency and AFA Leaders and FCSs to uplift the competency level of individual districts.

• Identify and develop new business opportunities or leads generation ideas to create sales platforms.
• Involve and work on special initiatives to drive Company’s strategic objectives towards Digitalisation and Customer centric agency culture.
• Drive and implement Company’s AHNW initiatives for Agency and AFA including recognition events and campaigns.
• Liaise with Operational teams for AHNW new business applications.

• Work with Clusters and Districts to increase awareness of the Club and retention rate of Prestige Club members through promotion of the Club benefits and privileges.
• Design, Execute and Monitor AHNW sales related activities and campaigns to increase productivity and competency.
• Work closely with respective Location BD Team to roll out sales related activities and campaigns.
• Develop and update sales aids & marketing materials as required.
• To have basic knowledge in wealth management tools like Wills, Trusts, Financing, Family Offices, Offshore Regions sales and business proposition process, etc. to further understand the more complex needs of the AHNW client.
• Undertake any other projects assigned from time to time assigned by Company to drive growth in the AHNW business.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

The Assistant/ Restaurant Manager is responsible for the manpower needs, the operation flow and resolve any issues face in the restaurant outlet.

Job Description:

• Oversee day-to-day operations of the outlet.
• Lead and motivate staff for excellent service.
• Plan effective shifts for adequate staffing.
• Create a welcoming atmosphere for a positive dining experience.
• Handle customer feedback and resolve issues professionally.
• Implement and maintain health and safety protocols.
• Monitor inventory levels and manage supply chain logistics.
• Responsible for the business and financial success of the outlet operations by applying knowledge in controlling costs and managing the restaurant's budget.
• Suggest and execute marketing strategies to attract customers.
• Coordinate promotional activities and special events.
• Maintain records of sales, inventory, reports etc.
• Any other duties as assigned by your superior.

Job Requirements:

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 5 years of relevant experience with at least 3 years in a managerial level.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!