Total 4,703 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

We are looking for a F&B Manager for our dessert cafes who is responsible in managing all operations. The successful candidate will forecast, plan, and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Working Days: 6 days

Location: Town

Description:

• Oversee the daily operations of the dessert shop, ensuring smooth and efficient operations.
• Supervise team members to ensure that all tasks assigned are according to expectations
• Develop and implement operational policies and procedures to enhance productivity and customer satisfaction.
• Ensure compliance with all health and safety regulations, including food safety standards and cleanliness protocols.
• Identify opportunities to increase sales and drive revenue
• Develop and implement promotional campaigns and marketing events.
• Manage inventory, ordering supplies, and ensuring adequate stock levels to meet customer demand.
• Monitor and maintain the quality and consistency of all products served.
• Recruit, train, and supervise staff, including scheduling, performance management, and providing ongoing coaching and development.
• Conduct regular staff meetings to communicate updates, address issues, and recognize achievements.
• Tally outlets sales reports.
• Monitor and control operational expenses, including labor costs, food costs, and other expenditures.
• Analyze financial reports, identify trends, and implement corrective actions to achieve budgeted goals.

Requirements:

• Minimum 5 years of experience in managing F&B outlets
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Strong communication and interpersonal skills.
• Exceptional customer service skills with a focus on creating a positive customer experience.
• Knowledge of health and safety regulations and food safety standards.
• Ability to work shift hours, including weekends
• Fluent in English and Mandarin (written and spoken) to liaise with English and Chinese speaking business associates

• 5.5 days (44 hours per week)
• $2500 - $3300
• Tanjong Pagar

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Asia Pacific (APAC) Digital & Platform Services Change team to partner with the Business to manage strategic and digital changes for the APAC Markets Operations organization.

As a Change Project Manager, you will drive key change initiatives end to end across the project life cycles while designing and defining solutions for APAC Markets Operations This will include working with business/operations teams to understand the pain points, process deep dives and driving product requirements. In this role, your main focus will be projects for Japan Operations team within the Markets Operations. You will also work on developing solutions using digital tools such as Alteryx and UiPath and managing project from generating solution to development.

Job responsibilities

• Deliver project independently by having an end-to-end view of critical path to achieve the milestones and deliver within cost/timelines

• Provide business analysis -understand business processes/pain points in detail and challenge status quo actively

• Manage Key Stakeholder Relationships such as Operations users and managers across multiple teams and Technology teams to drive agenda

• Utilize multiple digital tools such as Alteryx, UiPath, DocuSign to deploy solutions to the organization to help solve operational problems

• Manage project documentations and tracking throughout the project lifecycle

• Communicate for a wide variety of audiences internally and externally (clients and vendors) and active stakeholder management and from project status reporting to escalation of risk and issues

Required qualifications, capabilities, and skills

• Minimum Polytechnic Diploma holder

• Minimum 1 year of relevant working experiences in project management

• Must be able to speak, read and write in Japanese (min. JLPT N2 and above) to review regulations and communication in Japanese to support Japan business

• Demonstrate ability to structure complex problems, independently source for solutions

• Excellent time management skills; able to manage multiple assignments under tight deadlines independently

• Strong knowledge of Microsoft PowerPoint, Excel and SharePoint

• Good interpersonal skills, exceptional relationship building and influencing skills

• Coding experience in one of the tools are preferred: UiPath, Alteryx, Python, or PEGA

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=3cfa23e198ba08e7f021631f098d3900

Promoting and marketing the business

Overseeing stock levels and ordering supplies

Reporting daily sales and profits and updates

Handling customer enquiries

Recruiting, training and supervising staff

Managing budget

Planning menus

Ensure compliance with licensing, hygiene and health and safety legislation

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Restaurant Assistant Manager

Working Day: 5 days work week (Rotate)

Working Hours: 2pm - 12am

Location: Chinatown

Salary: $2850 - $3000 (Executive) $3000 - $3500 (Assistant Manager)

Responsibilities & Duties:

• Cashier / POS / reception
• Maintaining of dining area and work station cleanliness.
• Follow recipes and presentation specifications.
• Grilling food for customer
• In charge of outlet’s daily opening and closing
• Deliver good customer service
• Understand restaurant menu and product knowledge, upsell company’s product
• Share the responsibility in guarantying the hygiene, safety and the service quality

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job scope

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.

Working hour : 44h/week

Salary : Basic $1700 + OT + Incentive

If interested, submit your resume and contact me here

Whatsapp +65 8854 1564 (Albert) | https://wa.me/6588541564

Yap Teck Huat Reg No: R24122623

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Oversee every day operations function.
• Upholding standards and maintaining the business's integrity.
• Increase revenue by implementing operational plans.
• Addressing concerns and complaints from clients.
• Cost control.
• Handling restaurant liability by implementing safety, security, and human resource requirements.
• Upholding strict guidelines for hygienic practices and quality control in restaurants.
• In charge of recruiting, providing training and managing employees.
• Set an example for behavior, appearance, and performance standards at all times.
• In charge of inspiring and creating a performance-driven team.
• Planning for manpower, ensure that there is adequate manpower to support daily operations.
• Staff briefings, planning, and event implementation.
• Supporting the beverage and wine menu planning process.

Requirements:

• Diploma or Degree in Business Administration or equivalent.
• At least 3 – 5 years of working experience in F&B industry, preferably with supervisory and bar experience
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The Job

Strategic Planning and Roadmap Development:

• Develop a strategic roadmap for AI implementation aligned with business goals and objectives.
• Identify opportunities for AI adoption across various business functions and define priorities for implementation.

Technical Evaluation and Implementation

• Collaborate with cross-functional teams to design AI and data management solutions that meet business requirements and technical specifications.
• Evaluate and select AI and Data related technologies, tools, and platforms to support implementation efforts.
• Integrate AI and Data management solutions with existing systems, infrastructure, and processes, ensuring compatibility and seamless operation.
• Evaluate and select data management technologies, platforms, and tools to support data architecture initiatives, considering factors such as scalability, performance, and cost-effectiveness.
• Stay abreast of emerging technologies and industry trends in AI and data management, analytics, and cloud computing

Architecture Governance and Compliance:

• Establish architecture governance processes to ensure adherence to data architecture principles, standards, and guidelines.
• Monitor compliance with regulatory requirements, industry standards, and best practices related to data management and security.

Project Management and Execution:

• Lead the planning, execution, and monitoring of AI implementation projects, ensuring adherence to timelines and budgets.
• Coordinate with internal teams, external vendors, and stakeholders to drive project delivery and mitigate risks.

Change Management and Adoption:

• Develop change management strategies to facilitate the adoption of AI solutions by end-users and stakeholders.
• Provide training, documentation, and support to ensure successful deployment and utilization of AI technologies.

Resource Management and Team Leadership:

• Build and lead a team of AI engineers, data engineers, and/or other professionals responsible for implementing AI solutions.
• Provide guidance, mentorship, and support to team members, fostering a culture of innovation, collaboration, and excellence.
• Stakeholder Management:
• Serve as the primary point of contact for stakeholders, providing regular updates on project status, milestones, and outcomes.
• Collaborate with business leaders, users, and other stakeholders to understand requirements, gather feedback, and ensure alignment with project goals.

Risk Management and Compliance:

• Identify and assess risks associated with AI projects, including technical challenges, resource constraints, and regulatory compliance issues.
• Develop and implement strategies to mitigate risks and ensure compliance with relevant laws, regulations, and ethical standards.
• Performance Evaluation and Continuous Improvement:
• Evaluate the success of AI projects based on predefined metrics and KPIs, analyzing outcomes and identifying areas for improvement.
• Drive continuous improvement initiatives, incorporating lessons learned and best practices into future projects to optimize performance and outcomes.

Job Requirement

• Minimum Bachelor’s degree in computer science, engineering, data science, or related field. A Ph.D. is a plus.
• Proven experience (5 years or more) leading AI and/or Data management projects from conception to delivery, preferably in a corporate or enterprise environment.
• Deep understanding of data management principles, data modeling techniques, and database technologies.
• Experience with data integration, ETL processes, data governance, and metadata management.
• Proficiency in data architecture tools and platforms (e.g., ERwin, SAP PowerDesigner, Informatica)
• Strong technical expertise in AI technologies and Data management, including machine learning, deep learning, natural language processing, and computer vision.
• Technical understanding to perform and lead data management practices – Data quality improvements, Data engineering – Experience in Python/DB programming languages – SQL is a must.
• Excellent project management skills, with the ability to effectively plan, organize, and prioritize tasks in a dynamic environment.
• Strong leadership and communication skills, with the ability to inspire and motivate team members, build consensus, and influence stakeholders.
• Experience with agile or other iterative project management methodologies is desirable.
• Demonstrated ability to navigate complex organizational structures, manage competing priorities, and drive results in a collaborative, cross-functional environment.
• Certification in enterprise architecture (e.g., TOGAF) or data management (e.g., DAMA) is a plus

Job Description-

• Serve food and beverages to customers
• Accountable for the smooth running of designated area
• Clearing of used soiled cutleries from diner’s table (cutlery collection)
• Arrange table settings of crockeries and cutleries according to company’s standards
• Assist in stock ordering
• Preparing ingredients, check dessert quantity and expiration
• Tidy up workstations, wash tea and ice buckets, water kettle, utensils, etc
• Other ad-hoc duties

Salary-

Gross salary from S$2,750 - S$3,200+
+ Sales incentives (if any)
+ Other benefits

Requirements-

• Fresh graduates are welcome
• Must be fluent in speaking English and Mandarin in order to liaise effectively with majority of customers
• Able to withstand long working hours
• Good team player
• Good interpersonal communication skill
• Must be able to handle non-halal food / liquor

More info

• Avg. 10 hours per shift (incl. break)
• 5-6 days per week
• Islandwide location available

Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eRkAmcqu

• Autonomy to make key decision relating to IT Services across the Region
• Team leadership role

About the company

Our Client is an established MNC with offices across the globe. As part of their expansion plan in Singapore, they are now hiring for a IT Service Delivery Manager / IT Support Manager / Helpdesk Manager/ EUC Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your role involves:

• Lead a team of IT Service Analysts, ensuring the users from Asia and Europe are well supported
• Develop and implement service delivery processes, best practices, and SLAs to enhance client satisfaction and operational efficiency.
• Collaborate with cross-functional teams to resolve complex technical issues and ensure timely resolution.
• Handle escalated customer issues and ensure they are resolved promptly and to the customer's satisfaction.
• Monitor service performance metrics and generate reports to track team productivity, user satisfaction, and service quality.
• Proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing closed tickets are closed with root cause analysis and preventive action
• pitfalls. This includes conducting period (weekly and monthly) service operation meetings
• Enhancing IT processes and workflows pertaining to incidents, significant escalations, service request management, change management, asset management, and problem management
• Identifying areas for process improvement and drive initiatives to enhance the overall customer support experience.

Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT Service Management. At least 3 years of experience managing a team. Provide track record in managing external vendors is required for this role.

Experience with Cyber Security, IT Risk and IT Governance will be highly preferred.

Whats on offer
This is an excellent opportunity to join a established company as their in-house IT Service Manager. You will get the opportunity to lead a team and make key decision for IT Services across the region.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/eRkAmcqu (EA: 94C3609/ R1219669)

Key Responsibilities:

• Key point of contact for engagement on all technology audit and risk related requests.
• Facilitate audit and risk management process involving key stakeholders and setting up the structure and routines including perform quality checks on responses to key stakeholders relating to audit issues, risk treatments and remediation status.
• Establish, review and verify the IT reviews conducted by internal and external audit agencies to achieve efficiencies and to provide an effective course of action.
• Conduct assessment and testing of IT applications control to ensure ongoing adherence with prevailing cybersecurity policies, processes and standards, and to determine the operating effectiveness of the controls implemented.
• Identify opportunity of internal controls improvement and standardization.
• Advise improvements and assist in the development of measurable information and reports / dashboards to assure continued effectiveness of risk and compliance management actions and controls.
• Communicate and assist management by providing relevant, timely and credible information to allow management address identified IT risks, formulate appropriate risk treatment plans to meet business objectives.
• Provide regular reporting to relevant stakeholders, including senior management, on the overall state of governance, risk and compliance in Service Operations.
• Prepare and/or coordinate Monthly/Quarterly or any ad hoc Governance, Risk and Compliance meetings.
• Perform all other GRC duties as assigned by the Management.

Requirements:

• Recognized Bachelor’s degree in computer science or equivalent in the related areas.
• At least 3 or more years of relevant experience in any of the following: IT security / governance / risk management / compliance / internal controls / process improvement / application development & support and/or similar functions.
• Experience in design, implementation as well as management of IT program and projects experience.
• Demonstrated analytical and problem solving skills, organizational and planning abilities.
• Possess good verbal and written English communication across all levels of personnel with proven ability to translate complex, technical subjects into clear and concise communications to a variety of key stakeholders.
• Proficient in Office Productivity Software Suite (e.g. Microsoft Excel, Powerpoint, Words, SharePoint, etc).
• Ability to function effectively in a dynamic, fast paces environment.
• Ability to work independently, take initiative, as well as an effective team player.
• Experience in healthcare industry or public sector IT program and projects is an added advantage.
• Knowledge of various IT Standards and Control Frameworks such as the following is an added advantage: COBIT, SANS Incident Management Process, PCI DSS, ISMS, OWASP
• Candidates possessing Technology or Risk Certifications such as CISA, CISSP, CISM, CRISC, CGEIT etc. would have an advantage.

Assistant Manager (Storage and Transfer Station / Unloading)

Working hours: 5 days 8am to 5pm

Location: Tuas, company transport at West Mrt / Transport Allowance $120 if possess own transport

Salary: $4,200 – $4,600

Requirements

• Degree holder in chemical/chemical engineering related, with at least 2 years of process engineering in chemical industry
• Good computer knowledge

Job scope

• To manage the functions of oily wastewater treatment operation, liquid waste transfer operation and flammable liquid store.
• To create and conduct periodic review of operation processes and workflows, and make recommendations for improvements and executing the improvement plans with involvement of facility PSM.
• As an effective flow manager, to assist Operation Directors to monitor the safe flow and backlog level of TIW waste with coordination with Operations, Infrastructure, Technical, Sales, EHS and other departments.
• To manage and optimize the resources (manpower and equipment) with effective cost control to achieve high productivity and efficiency.
• To ensure the staff of the department are well trained on SOP/RA, Take5, 5S etc. and follow up correctly.
• To compile, analyse and update the Management with necessary and appropriate monthly reports (e.g. on cost, productivity, quality, non-conformance, and etc).
• Maintain all documents related ISO 14001 and OHSAS 18001 SOPs
• To conduct daily toolbox meeting for daily activities arrangement and brief staffs on the operations and EHSQ topics.
• Involved in EHS committee.
• To compile annual budget of plant operations and Maintenance for Director’s approval and to ensure expenditures are well within the budget allocation.
• To ensure unloading related pumps/equipment spare parts inventory and facilities well maintain by working closely with engineering staffs to develop and implement preventive maintenance schedule for operations and regular maintenance of machinery and flammable storage tanks safety devices, instruments and storage tanks thickness test etc.
• To update and maintain the key equipment failure analysis and process troubleshooting manual and ensure staff are trained accordingly.
• To lead the monthly TIW stock count and Ops paperless project.
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
• To liaise with EHS department to ensure fellow department staffs are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
• To undertake any other duties that may be assigned to you by the Management, from time to time

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Restaurant Manager

• Working hour : 5day work week
• Salary : $3500- $4200
• Outlet : Changi City Point

Job Scope:

• Responsible for all aspects of company’s F&B operations including Restaurant, Bar and Event business
• Ensure all restaurants achieve optimum quality level of Services, F&B and Profitability
• Manage, train and supervise team of staff at Restaurants to ensure and maintenance high standard service level
• Ensure safety and hygiene practice at all restaurants
• Identify and improve cost management measures including menu planning, sourcing and negotiating for competitive pricing from suppliers
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions
• Investigate and resolve complaints concerning food quality and service
• Prepare checks that itemize and total meal costs using the Point of Sales system
• Ensure sufficient stocks supply in the restaurant for smooth operation
• Assist in sending daily sales reports
• Assist in operation to ensure the smooth operation of the restaurant.

Requirement:

• Minimum 3 years’ experience in Food and Beverage
• Experience in Western Dining Restaurant and Wine menu preferred

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

• Industry/ Organization Type: Japanese Retail and F&B Industry
• Position Title: F&B Service Crew / Server x 3 pax
• Working Location: East - Parkway Parade (Nearest MRT: Marine Parade MRT) / Central – 313 Somerset (Nearest MRT: Somerset) / South – Anchorpoint (Nearest MRT: Queenstown) – Choose either one workplace
• Working Hours: 5.5 days – Parkway Parade & Anchorpoint: 10.30 am-9.30 pm, 313 Somerset: 12 pm-11 pm (To be discussed)
• Salary Package: Up to SGD 2600 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Prepare work for Hall opening and closing operation hours
• Help customers settle down and advise on the ordering system
• Serve food to customers in an effective and polite manner
• Answer customer’s queries regarding services, menus, offers, or any other product-related enquiries
• Clean tables after customers have left and clear empty/unwanted dishes
• Assist kitchen staff whenever required
• Check & record fridge temperature
• Welcome and bid farewell to customers as they enter/ leave the restaurant
• Packing and labelling of products
• Maintain cleanliness and tidiness of shelves
• Organize & replace products on shelves
• Check and report on product expiry date
• Report any incident/accident, customer complaints, or feedback to the superior
• Maintain quality, excellent service & cleanliness at all times

APPLY NOW!!!

• Min. PSLE
• Min 1 year of working experience in a related field
• Training provided to an inexperienced candidate
• Have good knowledge of the Company’s products and Good personal hygiene practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66230 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

The F&B Manager will be in-charge of the restaurants in Goodwood Park, ensuring that guests have the best overall experience when dining in.

Your responsibility includes:

1. Lead and manage the daily operations of the restaurant, ensuring smooth and efficient service.
2. Analyzing and planning restaurant/function rooms sales levels and profitability.
3. Manage scheduling and staffing levels to meet operational requirements.
4. Planning of Restaurant Menu menus and beverage list.
5. Recruitment, training, coaching and managing staff discipline.
6. Handle guest feedback and complaints

Requirements:

1. Proven experience in a restaurant management setting, preferably in hotels.
2. Extensive knowledge of fine dining etiquette and culinary trends
3. Adaptable to a fast paced environment
4. Passion in providing the best restaurant experience

Please be informed that only shortlisted candidates will be notified.

Benefits:

- Daily Meals and uniform provided (save on your daily meals)
- Annual performance bonus
- Insurance and Medical Benefits
- Career growth advancement

Work locations: Island-wide (3 outlets)

Job Description:

1. Have a strong sense of cooperation and safety awareness and always multi-task your errands;

2. Be familiar with the basic work of waiters/waitresses and help them to meet the needs of guests;

3. Keep the work area clean and organized;

4. Available to work different hours including weekends, days

5. Assist other departments in their work.

Senior Manager - Industrial & Logistics Brokerage (Markets)

Singappre

We’re a world leader in real estate services and PropTech, powered by an entrepreneurial spirit. We want the most ambitious clients to work with us, and the most ambitious people to work for us. It’s as simple as that.

On behalf of our clients we buy, build, occupy, lease, manage and invest in a variety of assets including industrial, commercial, retail, residential and hospitality.

With the changing nature of consumer retail markets, we are seeing increased activity across industrial and logistics asset classes throughout APAC. Keen to further strengthen our client offering in this area we are looking for Industrial Agents interested in developing their career in the thriving Asia Pacific market.

What this job involves:

Having a business first mind-set

Does generating new business light a fire in you? We, too, are just as passionate about supporting new clients as we are about deepening our relationships with existing clients. In this role, you will act as an ambassador and key point of contact for Industry & Logistics clients. You’ll need to be quick to understand their needs and provide suitable solutions and create opportunities for growth.

Having a passion for Industrial real estate

Do you have a passion for Industrial & Logistics assets? This asset class isn’t for everyone yet its arguably the most exciting asset class in APAC today. From manufacturing sites, logistics hubs through to data centres interest is high and there is a wealth of opportunity existing in this sector.

Thinking big

At JLL we are always thinking big and it’s this commitment that ensures JLL continues to help its diverse range of clients realise their ambitions. This role is no different. You’ll play a key part in our Industrial team, leading and supporting with transactions throughout the country and region. You’ll leverage JLL’s global relationships and network, being proactive in developing relationships with our global Industrial and Logistics teams to further extend existing client relationships.

Helping others

You understand the necessity of collaborating with leaders across multiple business lines and multiple geographies to promote the “one JLL” ethos that sets our clients’ needs and ambitions first. This will require you to gain an understanding of the wider organisation quickly and promote your own corporate profile.

Sound like you? To apply, you need to be:

Experienced in Industrial & Logistics Assets

We are interested in speaking to best talent and various levels who are familiar with Industrial & Logistics Assets. You should come from either a leasing or capital markets background and a proven track record of success.

A natural networker

A natural networker, you’ll be keen to get to know the movers and shakers in the industry. Whether its Real Estate Funds, Institutional Investors, Industrial/Logistics Developers or Retailers you’ll go out your way to know whose who and whose doing what.

A great communicator

Can you get your ideas across clearly both verbally and in writing? You’ll be working with many diverse interest groups so the way you share information and your ability to persuasively convey information is highly important.

Resilient

JLL is a highly dynamic business. It’s fast paced, and you’ll need to be fast paced as well. You’ll need a positive mind set and a ‘can do’ attitude when building relationships and delivering sales wins. We have a continuous improvement mentality across our business, and we’ll be looking for you to have the same.

$2700 to $3000

5 days work

50 working hours per week

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 2 to 3 years of relevant F&B managerial experience
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Responsibilities

1. Contract Administration & Operations Management

• Attend to works request by users. Issuing of works orders to contractor and supervises works in progress and ensures completed works are in accordance to work specifications before certifying invoices for payment.
• Negotiate, align and manage services with external service providers.
• Manage relationships with key stakeholders.
• Perform site audits to ensure compliance and propose improvement plans.
• Ensure cost recovery where applicable.
• To provide assistance and feedbacks to customer for calling and renewing of new and existing contracts. To keep lookout for upcoming Facilities Management & Services related contracts
• Implement, monitor and report KPI’s and follow up on efficiency of implemented processes, service providers optimizations, strategic objectives, and customer satisfaction.
• To co-ordinate and supervise routine maintenance for buildings and mechanical/ electrical equipment within the premises undertaken by the contractors or specialists are carried out properly in accordance with the terms and conditions of contract.
• To check and certify completed jobs undertaken by various term contractors are in order and advise Finance on payment.

2. Liaise with Business Units/ Customers and relevant authorities on Facilities Management & Services works

• To provide technical support for Facilities Management & Services works when requested
• Enquire on upcoming Facilities Management & Services related opportunities and customer requirements
• Organise monthly meetings customers with relevant partners and customers

3. Quality Assurance Inspection

• Conduct joint quality assurance inspections of trains, depots and stations jointly with users.
• Provide technical advice to users. Attend to end users requests and complaints pertaining to maintenance/contract matters
• To gather feedback from users on term contractors’ services to ensure that service rendered are carried out and maintained promptly as per contract specifications.

4. Technical Advice

• Provide technical advice to users. Attend to end users requests and complaints pertaining to maintenance/contract matters.
• To advise on various Government Authorities requirements such as renewal of electrical licenses, Code of Practice etc.

5. Workplace Safety

• Manage permit to access for planned and adhoc works in restricted areas.
• Ensure compliance to Work Place Safety Act

6. Annual Budgeting and Profit & Loss

• Update on the targeted financial KPIs of contracts, including the identification of new business
• To monitor and report budgets and planning pertaining to maintenance/contract management of premises.

Requirements:

• 6-8 years of experience in Facilities Management and/or hard & soft services
• Experience in transportation sector would be advantageous
• Proficient in Microsoft office
• Experience working with SAP / Ariba
• Candidates with Digital Skills/ IT skills will be considered favourably

Primestaff Management Services Pte Ltd EA

Personnel Name: Jackie Ng EA

Personnel No: R22109024 EA License No: 95C5411

Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

Position Description:

This position is on the Identity & Access Management (IAM) team in the Technology and Operational Risk Organization. The Identity & Access Management Asia Risk and Reg Lead is responsible for representing the Access Management organization in the Asia region and covers all IAM related risk and regulatory relationships for countries in Asia except for China. (e.g. Japan, Singapore, Korea, Taiwan, etc..). This resource represents Access Management to key stakeholders and will directly interact with auditors, regulators, and other risk areas.

Job Responsibilities with a focus on the offices in Asia:

• Primary Access Management Control contact for the Asia Region.
• Responsible coordinating IAM responses for regulatory and auditor inquires.
• Collaborate with the various IAM & global risk teams for regulator and auditor inquires.
• Represent IAM in steering committees and working groups.
• Collaborate with business partners, stakeholders, and other IAM product owners to identify, define, and prioritize IAM requirements coming out of the Asia offices.
• Communicate stakeholder needs through user stories and product backlog.
• Define and manage monthly Key Risk and Productivity Indicator (KRI & KPI) metrics.
• Responsible for summarizing monthly accomplishments for executive reports.

Applicant Qualifications:

• Knowledge of Identity and Access Management controls and best practices
• Highly motivated, self-directed and possess solid execution skills.
• Prior experience responding to Regulatory and Auditor inquires
• Able to understand complex concepts quickly
• Excellent written and verbal communication skills
• Excellent people skills are must since this position interacts with all levels of resources across the organization.
• Detail oriented but understands broader impacts of requests.
• Demonstrates critical thought and probes beyond the surface of the requested data to get at the valuable (actionable) information.
• Possesses a strong analytical, quantitative and objective outlook.
• Adjusts quickly to changing priorities as necessary.
• Manages multiple tasks and deliverables simultaneously and in an organized and results-oriented manner.
• Great knowledge of Microsoft suite specially advanced features in Excel.

Requirements for this position:

• Bachelor’s degree in business, computer science, or related field
• Experience with Identity and Access Management
• Experience with Regulatory Bodies in Asia
• 10+ years professional experience required
• Knowledge of the banking/financial services industry is a plus

Assistant Restaurant Manager oversees and support the operations at dining establishments to ensure profitability and an enjoyable dining experience.

Role & Responsibilities

Business Operations

- Assist the Outlet Manager in daily operations to deliver quality food, service and ambience to our guests

- Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control

- Take ownership of outlet sales, food quality and guest experience

- Uphold safety, hygiene and cleanliness as required by NEA/SFA regulations and company requirements

- Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary

People Management

- In-charge of recruitment, selection and training of new hires

- Monitor and manage the staff performance including punctuality, customer service and food quality

- In-charge of overall supervision of the outlet/restaurant

- Facilitate innovation and lead staff to implement change

Customer Service

- Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience

- Ensure and maintain service quality and professional etiquette

- Customer feedback management

Adhering to Quality and Standards

- Examine food and beverage preparation

- Ensure quality control for food and service

Skills/Qualifications

• At least 5 years of relevant experience in F&B restaurants
• Minimum ‘O’ level or Graduate Diploma in any field/Diploma/Advanced/Higher/ in F&B service or equivalent
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work cohesively with fellow team members as part of a team

F&B Service Crew cum Cashier

Job Description & Requirements

F&B Service Crew cum Cashier

$2300

5 working days per week

11 hours per day (included 1.5 hours break)

47.5 working hours per week

Working Location: Island wide shopping mall

Responsibilities:

· To greet customers and provide good customer service

· To have good product knowledge (training provided)

· To ensure overall cleanliness of the shop at all times

· To perform duties at the cashier, ensuring that payments are charged correctly

· Perform other related tasks as assigned by managers and supervisors

Requirements:

· No Experience required, training will be provided

· Candidates who possess a Basic Food Hygiene certificate will have an added advantage.

· Team player, with a good learning attitude

Guest Service Officer x1

5 days, 8 hrs (including break time)

Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am, or 12hrs depends on schedule

$2100 - $2300 + OT payable

52 Chin Swee Rd, Singapore 169875

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Knowledge of Opera or other Property Management System would be an added advantage.