Total 4,703 customer service manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Salary: $2400 (+1 month completion bonus)

Duration: 1 year

Location: Bendemeer

Working Hours: Monday - Fri 9am to 6pm (might need to work on Saturdays if needed for events)

Job Description:

1. Customer Service

• Engage with patients and non-patients through various channels, including phone calls, in-person interactions, and events.
• Manage incoming calls and provide accurate information to inquiries.
• Distribute promotional materials (e.g., flyers) at clinics, hospitals, and roadshows.

2. Administration & Operations Support

• Assist with ad-hoc administrative tasks, including data entry, filing, and document management.
• Collaborate with team members on various operational projects to improve efficiency and service delivery.
• Perform other duties as assigned by management to support the overall function of the organization.

Requirements:

Minimum Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards.
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions.
• Handle any guest feedback on food quality and service.
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures.
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance.
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation.
• Plan staff roster based on outlet’s operational requirements.
• Supervise and support the operations of at least two restaurants/cafés.
• Able to function as customer relations and handle customer reservations.
• Ad-hoc responsibilities assigned by the Manager

Job Info:

• Working Days: 5 days/week
• OA shift: 7.30am to 5pm / 7am to 4.30pm
• OB shift: 1 to 10.30pm / 1.30pm to 11pm
• OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Location: Central/Sentosa

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

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You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Job Responsibilities
• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

Job Requirements

Education & Certification

• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage

Experience

• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization

Other Prerequisites

• Possess food hygiene and safety certification

• Willing and able to work on shifts, weekends and public holidays

• Possess a well-groomed, professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

• Providing excellent customer service
• Preparing food items according to established recipes and standards.
• Adhering to food safety and hygiene standards at all times.
• Handling cash transactions and payments
• Performing regular cleaning of the food store
• Packing and preparing deliveries for food deliveries
• Assisting with other tasks and duties as - assigned by management.

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

Job Summary:

This position is responsible for the development of Sales across all freight forwarding product types and across all geographies.

Responsibilities:

· Design strategy and set goals for sales growth

· Establish and achieve sales goals as agreed with management

· Strong customer base is compulsory

· Generate new sales leads and contacts across all business types and developing a strong pipeline

· Generate proposals, pricing and contract negotiations

· Identify key decision makers and develop relationships that supports acquisition and retention and that will translate into new revenue opportunities

· Implement person Sales plans aimed at acquisition, business retention and improved customer satisfaction

· Prepare regular Sales Reports / related Sales KPI

· Build Strong Alliance with Overseas Stations and Agents

· Prepare, overseeing and strategize RFQ tender

· Develop and nurture positive relationship with customers to ensure a high level of customer satisfaction and loyalty

· Prepare and deliver sales presentations to prospective customers and account reviews to Management.

· Coordinate internal resources on new business opportunities and existing programs to acquire, retain and grow accounts

· Ensure all customer collections (accounts receivable) are received in a timely manner

· Direct Sales assessment process

· Additional functions mandated by Management

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Highlights:

• Staff Meal provided
• Career Growth & Development
• Progressive & Family - Friendly Culture
• AWS
• Performance Bonus
• Staff Discount

Job Description

• Ensure excellent customer service
• Ensure that the restaurant is clean and tidy always
• Ensure all workstations are fully stocked up and operationally ready
• Ensure all soiled dishes are cleared from the stations
• Prepare and turnover tables
• Assist customers with their needs and requests
• Take orders and process payment for customers with the POS
• Contribute to customer service over various platforms.
• Follow food and beverage safety and hygiene policies and procedures.
• Maintain quality control procedures
• Prepare for service (mise en place)
• Implement operations for service excellence
• Assist the team leader/outlet manager in running the daily operations
• Any other duties assigned by supervisor from time to time

Job Requirements

• Prior experience as a Service Staff for at least a year
• Possess willingness to learn and a positive attitude
• Ability to work under pressure and manage multiple tasks simultaneously
• A team player with strong communication and interpersonal skills
• Responsible and meticulous in completing tasks
• Project a positive and professional image
• Familiarity with POS systems and restaurant software
• Experience working in hotel and ability to speak in both English and Mandarin will be advantageous

Job Description:

• Find, develop and manage partnerships with various programme vendors to create vibrant learning opportunities for students of the Sing Ed Global International school group.
• Oversee and manage programming plans, timelines and implementation from start to finish.
• Manage partners and other resources to ensure proper coordination of all program components and logistics
• Demonstrate ability to analyze, interpret, and communicate school policies, procedures, rules, and regulations to internal and external stakeholders.
• Assess operational and logistical requirements for programming; work with finance, operations, outside vendors, and other external partners as needed.
• Build strong relationships and work collaboratively with all external and internal stakeholders to ensure best-in-class programming for student(s) and the school(s).
• Collaborate with existing vendors and conduct direct outreach to solicit new and strengthen relationships with vendors/prospective partners and to build interest for programmes.
• Cultivate business relationships with external stakeholders and potential partners for large scale programming opportunities.
• Negotiate financial terms and agreements with programme vendors.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Create a positive customer experience through designing, setting up and managing registration systems and processes.
• Define marketing plans and create all programme-related content and communications including programme descriptions, written correspondence, broadcast emails, social media, and registrations, etc.

Join an inclusive team of ex-MBB consultants and top MBA graduates who are passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Responsibilities And Tasks

Report to the Director of Smart Manufacturing and Artificial Intelligence organization.

Define and implement I4.0 roadmap across functions include but not limited to Capital Procurement, Finance, etc. and manage overall adoption of AI/ML solution and realization of impact. Work closely with Functional executives and leadership to identify, prioritize, and implement AI/ML use cases to find opportunities and deliver financial impact in collaboration with functional leads.

Define and develop business requirements and propose projects for implementation.

Lead projects and activities that will require the coordination, support, and management of resources from global teams.

Additionally, work closely with venture team to commercialize selected state of the art SMAI solutions to generate increased impact for Micron.

Requirement

7+ years of working experience.

MBA degree preferred, bachelor’s degree in Finance & Accounting, Computer Science, Information Systems, Engineering, or related field.

Experience in capital procurement is preferred but not a pre-requisite.

Experience in delivering system solutions to capital procurement operations

Prior knowledge in data science is preferred . Passion in artificial intelligence.

Exceptional analytical and conceptual thinking skills.

Excellent Communication skills. Excellent planning, organizational, and time management skills.

Results oriented, with a growth mindset and strong dedication to identify and implement improvement opportunities.

Ability to build strong interpersonal relationships, influence and manage stakeholders.

Job Description

We’re looking for a highly motivated and creative Influencer & Content Manager to join our expanding Evo Commerce team. In this role, you’ll be responsible for managing end-to-end influencer marketing campaigns for our brands across Singapore and Malaysia. This predominantly includes identifying and liaising with suitable influencers across different markets, ideating new content brief ideas and reviewing video drafts to ensure it meets business needs and to create buzz-worthy content.

• Influencer Outreach & Management (80%) - Identifying suitable content creators/influencers across Evo brands and markets, researching best practices from other brands that have launched similar campaigns and finding inspiration to continuously build evergreen and seasonal campaigns. Able to track campaign performance and manage influencer budgets on a regular basis to ensure earned media value is maximised through these investments.
• Creative Ideation & Development (20%) - Brainstorming and content ideation alongside brand managers, writing clear and effective briefs and being socially savvy to know the latest trends on various social media platforms (especially TikTok and Instagram).
• Communication & Relationship Building - Building, maintaining and growing relationships with brand ambassadors, influencers and partners is key. Coordinating campaign schedules with both internal and external parties.

Job Requirements

• A degree, some prior experience in marketing and working with influencers in consumer goods with beauty/lifestyle brands or creative/influencer agencies is a plus! Fresh graduates are welcome to apply!
• Creative in nature; generating ideas, concepts and solutions
• Savvy with major social media channels including TikTok, Instagram, Facebook & YouTube
• Have good communication skills (English), both written and verbal
• Bilingual is a plus (Mandarin & Chinese), written and visual communication
• Be truly collaborative, able to work with brand managers & creatives, brainstorming and sharing ideas (physical or with remote teams) – you should be able to work independently should the project require
• Great people skills, thrives and innovates under challenging deadlines, especially in a startup environment
• Experience with simple content creation, video editing and design on Canva is a plus
• Analytical mind with the ability to monitor, interpret and report campaign performance

Join a Leading Innovator at TAK Products & Services Pte Ltd!

At TAK, we pride ourselves on being a passionate and creative bunch – always committed to creating the best products through innovation that will inspire our clients. Our company is built on a foundation of excellence, creativity, and integrity, making us a trusted partner in the global marketplace. We are seeking a friendly and proactive Showroom Executive to enhance our sales team and drive customer engagement in our showroom. The ideal candidate should possess exceptional customer service skills, able to work flexible hours, including weekends and have a keen eye for visual merchandising. This role is essential in creating an inviting environment that showcases our products while meeting and ensuring a memorable and enjoyable viewing experience.

Key Benefits:

• ·Join a supportive and collaborative Showroom team
• Salary and benefits package commensurate with experience
• Promote work life balance
• Clothing allowance
• Monthly grooming allowance
• Work in central area of Singapore

Key Responsibilities:

• Delivering an intuitive and enjoyable customer-centric experience. To interact and provide appropriate advice to visitor's need and attend to enquiries with a pleasant disposition at all times.
• Build customer profile by documenting and maintaining of customer’s data promptly.
• Ensure showroom is well maintained in a pristine condition at all times.
• Good commitment to work schedules.
• Adhere to professional standards of behavior & conduct in dealing with customers & colleagues.
• Co-operate and work effectively with other Departments and team members to achieve objectives.
• Complies with brand grooming guidelines and maintain good standard consistently to portray a professional image
• Ready to undertake additional showroom related tasks where necessary.

Requirement

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Experience/knowledge in home renovation or material supply processes would be an advantage.
• Bi-lingual in English and Mandarin with good communication skill.
• Self-motivated, cheerful and outgoing personality with above-average EQ.
• Resourceful in tackling different situations.
• Ability to think creatively and work independently.
• Available to work on every Sat, Sun & PH (10am – 5pm)
• Work in central area.
• Only for Singaporean/PR.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to [email protected]

• Providing excellent customer service
• Preparing food items according to established recipes and standards.
• Adhering to food safety and hygiene standards at all times.
• Handling cash transactions and payments
• Performing regular cleaning of the store
• Packing and preparing deliveries for food delivery platforms
• Assisting with other tasks and duties as assigned by manager

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

SERVICE CREW:

• Cashier Duties: Handle inquiries, take orders, and process payments.
• Keep it Clean: Maintain the cleanliness and hygiene of the dining area.
• Communicate: Interact with customers in a friendly and professional way.
• Solve Problems: Address any customer issues or queries efficiently.
• Willingness to work shifts, weekends

KITCHEN CREW:

• Prep & Cook: Help with food preparation, cooking, and plating.
• Maintain Cleanliness: Keep the kitchen clean, organized, and running smoothly.
• Handle Equipment: Use kitchen tools like knives, grills, and fryers safely and efficiently.
• Ensure Quality: Follow food safety standards and ensure every dish looks and tastes great.
• Teamwork: Work closely with the team
• Willingness to work shifts, weekends

Join JPMorgan Chase's Global Real Estate team as a Fire & Life Safety Manager in the APAC region. Be a key player in safeguarding our employees and customers by leading fire & life safety initiatives. This role offers the opportunity to work with global leaders and make a significant impact on safety standards. If you are passionate about fire & life safety and compliance, this is the role for you.

As an APAC Fire & Life Safety Manager within Global Real Estate, you will oversee fire & life safety programs, ensuring compliance with regional and global standards. You will report directly to the Global Head of Fire and Life Safety, based in the US, and the Asia Pacific Local Manager, based in Hong Kong. This dual reporting line ensures alignment with both regional and global strategies and objectives. Your role will involve conducting inspections, managing incident investigations, and refining safety policies. You will collaborate with stakeholders to address fire safety risks and lead training initiatives. This position is crucial in maintaining a safe environment for our employees and clients.

Job responsibilities:

• Conduct FLS Quality Assurance visits and monitor program management in APAC.

• Perform FLS inspections and investigate incidents with follow-up reports.

• Oversee FLS program requirements as a master administrator on the JPMC FLS website.

• Review Site Specific Safety Plans, FLS Surveys, and Fire Warden Team Coverage.

• Plan, supervise, and execute fire drills.

• Deliver Fire Warden Team training sessions.

• Identify and resolve open issues, documenting results.

• Provide subject matter expertise on property Fire & Life Safety risks.

• Report metrics to document issues and compliance requirements.

• Maintain department files and network drives.

• Provide program governance

Required qualifications, capabilities, and skills:

• Minimum 10 years in Fire & Life Safety, fire service, or fire systems operations.

• Knowledge of regulatory codes for fire protection and emergency procedures.

• Expertise in corporate standards and FLS compliance.

• Ability to work independently with high attention to detail.

• Proficiency in Microsoft PowerPoint, Excel, Word, Access, SharePoint.

• Experience in process documentation and internal control procedures.

• Familiarity with Fire & Life Safety systems.

• Understanding of Physical and Technical Security Programs.

• Experience in Incident Response and Emergency Management.

• Ability to travel approximately 20-30% of the time.

• Bachelor's degree in Engineering or related discipline.

Preferred qualifications, capabilities, and skills:

• Experience in building construction projects related to fire & life safety.

• Development and presentation of Fire & Life Safety educational programs.

• Knowledge of Fire & Life Safety standards within the APAC region.

• Strong communication and leadership skills.

• Ability to manage multiple initiatives simultaneously.

• Experience with government filings and regulatory compliance.

• Familiarity with construction critical path timelines.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=0dd65a073da2a1458c2b9ef76c215810

Note: This role will require travel to China and Vietnam for approximately 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Overview:

• The ESG Manager will lead the company’s sustainability initiatives, driving the integration of environmental, social, and governance (ESG) strategies within the consumer electronics manufacturing industry. This role will be responsible for ensuring compliance with sustainability standards, enhancing long-term value, and promoting responsible corporate practices. The ESG Manager will collaborate with both internal and external stakeholders to advance sustainability goals, uphold corporate governance, and ensure transparency in ESG reporting.

Key Responsibilities:

Environmental Responsibility (Sustainability Focus):

• Sustainability Strategy Development: Assess the company’s environmental footprint, focusing on areas such as resource consumption, waste management, energy efficiency, and carbon emissions. Develop and implement sustainable practices aimed at minimizing the company’s environmental impact.
• Regulatory Compliance: Ensure compliance with local and international environmental regulations. Oversee environmental audits and prepare reports for compliance purposes.
• Sustainable Projects Leadership: Spearhead projects that drive the transition to green energy, carbon reduction, and circular economy practices, fostering sustainability throughout the product lifecycle and business operations.

Social Responsibility:

• Employee Wellbeing: Champion the development and implementation of Diversity, Equity, and Inclusion (DEI) policies to create a safe, inclusive, and supportive workplace.
• Community Engagement: Lead community outreach efforts and corporate social responsibility (CSR) initiatives to positively impact local communities through volunteering, philanthropic efforts, and social investments.
• Supply Chain Accountability: Monitor and enforce social responsibility practices within the supply chain, ensuring suppliers meet labor standards, health and safety regulations, and other social criteria.

Corporate Governance:

• Governance and Ethical Standards: Ensure all corporate governance practices align with legal, ethical, and best practice standards. Advocate for strong governance frameworks that promote accountability and transparency.
• Risk Management: Identify and assess ESG-related risks, implementing effective mitigation strategies to protect the company’s reputation and financial health.
• ESG Reporting: Prepare comprehensive ESG reports and communicate key sustainability metrics to internal stakeholders, investors, and regulatory bodies, ensuring transparency and accountability in performance.

Additional Responsibilities:

• Collaboration and Stakeholder Engagement: Foster partnerships with government agencies, NGOs, investors, and other stakeholders to support and enhance ESG efforts.
• ESG Ratings and Performance: Monitor and enhance the company’s ESG ratings across various platforms, positioning the company as a sustainable investment choice for socially responsible investors.
• Market Trends and Policy Monitoring: Keep abreast of global ESG trends and regulatory changes, adjusting corporate strategies as necessary to ensure ongoing compliance and leadership in the field.

Requirements:

• Bachelor’s degree or higher in Environmental Science, Sustainability Studies, Business Administration (with a sustainability focus), Public Policy, or a related field.
• At least 10 years of professional experience, with a minimum of 5 years in ESG management, particularly within the consumer electronics manufacturing industry, and a deep understanding of ESG frameworks and standards.
• Proven expertise in corporate governance and social responsibility initiatives.
• Strong communication, coordination, and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Previous experience in project or corporate management is highly desirable.
• Willingness to travel frequently and work abroad in China and Vietnam for up to 10 months per year, including annual round-trip tickets to Singapore and separate living accommodations.

Interested applicants, please direct your CV (in words/pdf format) to [email protected]

Avery Tay | EA Registration No: R23112677

EPS Consultants Pte Ltd| 95C5630

Description:

1. Maintain a team-oriented personality with strong people management skills;

2. Be actively involved in drinks menu development and maintaining updated and accurate costing of all drinks prepared and sold;

3. Oversee the organization of bar stock & ingredients; verifying all products are properly dated and organized for quality assurance;

4. Work closely with the company’s management on supply ordering, maintaining costs, floor efficiency & staffing;

5. Ensure all drinks preparation and presentation by the team closely follows recipes and SOP guidelines, and are delivered in accordance with the brand’s appearance/quality standards;

6. Actively respond to and handle guest problems and complaints;

7. Trains new employees on bar standards; capitalizing on informal opportunities to coach and mentor, taking interest in others’ personal development;

8. Ensure proper purchasing, receiving and storage standards in the bar. Maintain high-quality levels of receiving, storage, production and presentation of food and drinks;

9. Ensure proper grooming and hygiene standards for all service staff;

10. Ensure all equipment in the kitchen is properly maintained and in working order in accordance with SFA standards. Promptly feedback to management team if any issues arise.

11. Assist the company in expansion plans.

Requirements:

• Excellent attitude and willingness to learn

• Display integrity and initiative

• Team player

• Good communication skills

• 3 years of related experience

Who we are

Whole Earth is proud to be the sole recipient of Singapore’s Michelin Bib Gourmand award for plant-based cuisine for 8 years running since 2016. We seek highly motivated individuals to join our team on this amazing journey.

Summary

Responsible for the efficient running of operations and profitability of the restaurant. Oversees kitchen and service staff. Accountable for promoting good staff and customer relations through consistent implementation of company standards.

What We Are Looking For

Operational Responsibilities

• Manage and oversee Front of House and Back of House operations daily.
• Plan, organize and supervise work schedules for staff.
• Conduct daily roll call with kitchen and service teams.
• Maintain a close and professional working relationship with the kitchen team at all times.
• Ensure compliance with all relevant safety, cleanliness, and sanitation guidelines.
• Manage and oversee the ordering, receiving, storage, and usage of food, beverages, and supplies to maintain appropriate inventory levels for smooth operation and to minimize wastage, including stock-taking.
• Ensure that properties and equipment are properly managed and always in good condition.
• Regularly review product quality.
• Oversee the implementation and maintenance of restaurant technology systems, such as POS systems, reservation, and CRM platforms.
• Develop and implement plans to handle emergencies and unexpected situations, ensuring the safety of staff, customers, and the restaurant.
• Any other relevant ad hoc duties as assigned by the Company.

Sales Targets

• Perform and analyse various daily and monthly reports including budgets, sales forecasts and operating reports.
• Monitor food costs and labour costs and take corrective actions if necessary.
• Up to date with the current industry environment and propose ideas to increase sales and decrease costs.
• Participate in menu development and planning based on customer preferences and seasonal availability.

Supervisory Responsibilities

• Supervise, lead & motivate kitchen and service team to achieve sales target.
• Provide and coordinate training and development program for all staff to achieve guest satisfaction, operation efficiency and productivity.
• Monitor employee performance and participate in annual employee performance reviews to improve productivity.

Customer Service

• Manage restaurant’s good image and suggest ways to improve it.
• Receive, review and act upon feedback and complaints received from customers.
• Responsible for ensuring consistent high-quality service and maximizing customer satisfaction.
• Have excellent knowledge of company brand / restaurant menu and add value to customer experience.

Perform any other relevant ad hoc duties as assigned by the Company.

KNOWLEDGE AND SKILL REQUIREMENTS

• Possess at least 4 years of working experience in a managerial role in the F&B industry.
• Customer oriented and service focused.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs and use given resources efficiently and productively.
• Good analytical, problem solving and decision-making skills.
• Positive working attitude, confident, proactive, and places high standards on attention to detail.
• Possess excellent communication and interpersonal skills.
• Fantastic team player.
• Able to work a flexible schedule including shifts, weekends and public holidays
• Good knowledge of Microsoft Office, tech, and digital savvy.

Position: Operations Manager

Working Days & Hours: 5 days, 8.30am- 6pm

Salary: $5000 -$6000 + $500 transport allowance

Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Role:

Operation Manager (Fast Food Chain / Quick Service Restaurant)

• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 19 Dec 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Reporting to the General Manager, you will manage the day-to-day operations of the Sports & Recreation Centre and Pro-Shop, liaise and facilitate communication with Sports Sub-Committees, Conveners and Members.

Responsibilities:

• Provide extensive range of sporting activities and programs for all categories of memberships whilst striving for sports service excellent
• Plan and introduce new sports activities, programme and development for the interest of our Members
• Manage the Sports and Recreation budget, control operating costs and promote revenue to ensure the financial effectiveness and stability of the department
• Ensure that the Sports & Recreation Centre and its equipment are maintained and in perfect operational condition
• Oversee and assess coaches and their relevant classes and programmes
• Able to manage members’ expectations effectively and professionally

Requirements:

• Possess at least a Diploma in Sports Science & Management or equivalent and with at least 5 years’ relevant working experience
• Good knowledge of current sports trend
• Able to work independently and a team player
• Hands-on approach in daily operations and leadership
• Excellent interpersonal & communication skills
• Proficient in MS Office
• Able to work on weekends and public holidays

We regret that only shortlisted candidates will be notified

About UN Global Compact Network Singapore:

The UN Global Compact Network Singapore (UNGCNS) is the national lead agency promoting corporate sustainability. As the local chapter of the United Nations Global Compact, the world’s largest corporate sustainability initiative, we collaborate closely with companies to align strategies and operations with universal principles on human rights, labour, environment, and anti-corruption. Our mission is to support businesses in taking meaningful action to achieve the UN Sustainable Development Goals (SDGs).

Through various platforms for multi-stakeholder engagement and collective action, we promote the stewardship of sustainable business practices while advancing Singapore’s goal of becoming a regional hub for sustainable business. We are an ambitious, dynamic, and collaborative team energised by our mission to accelerate and scale the global collective impact of businesses to help achieve the SDGs by 2030.

Position Summary

In this role, you will play a key role in the planning, execution, and management of high-impact events while driving sponsorship opportunities to support our initiatives. You will be responsible for creating memorable experiences that align with our organisational goals. In this role, you will collaborate with internal teams and external partners to secure sponsorships, manage stakeholder relationships, and oversee event curation and implementation. This position requires strong project management skills, creativity, and the ability to cultivate partnerships that drive value and engagement for our sponsors and attendees. The role will report to the Executive Director.

Responsibilities

• Design overall flagship events and sponsorship strategies for UNGCNS.
• Leads the organisation, conceptualisation, planning, and execution of Signature events, including but not limited to the annual sustainability conference, awards gala, and C-level dialogues.
• Curate engaging event programmes that highlight key sustainability themes and trends, including identifying and sourcing expert speakers and thought leaders.
• Secure event sponsorships and grants by creating compelling packages, and cultivating strong relationships with sponsors and partners for win-win collaborations.
• Negotiate and compile sales contracts and agreements.
• Collaborate and coordinate with various departments/programme managers to oversee the planning, logistics, and production of events.
• Support marketing in preparing and designing sponsorship sales brochures, pamphlets, advertisements, and other sales materials.
• Provide supervision on event logistics, including venue selection, registration, attendee engagement, and vendor management, ensuring seamless execution of events
• Conduct post-event evaluations to assess impact, gather feedback, and identify areas for improvement for future events.
• Manage event budgets efficiently, ensuring cost-effective planning while maintaining high-quality event delivery.

Job Requirements & Attributes

• A minimum of 8 years of relevant work experience in events, marketing and experience managing teams and owning a P&L
• Good understanding of sustainability issues and the SDGs, with a keen interest in continuous learning.
• Track record of initiating multilateral partnerships and maintaining positive relations
• Prior experience in crafting programme content for conferences
• Proven track record in securing sponsorships or driving business development.
• Experienced in organising large-scale conferences (>300+ pax) will be advantageous
• Strong communicator (written and verbal).
• Skilled contract negotiator with a track record of securing results within allocated budgets
• Organised and meticulous with project management skills. Able to anticipate risks and prepare contingencies when planning.
• Possess a positive work ethic and determination in achieving targets within tight deadlines with minimal supervision
• Able to work within a small team dynamic and comfortable operating in a fast-paced environment.

We offer:

• A progressive and dynamic work culture that offers flexibility in work arrangements and recognition schemes
• A learning and growth-oriented work culture with ample professional development opportunities
• A community environment of purpose-driven people to work with, five days a week
• An international network through the UN Global Compact local networks and other UN agencies