Total 4,287 hotel manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Job Description

• Industry/ Organization Type: Manufacturing/ Food Production
• Position Title: Restaurant Manager
• Working Location: Central
• Working Hours: 5.5 days or 6 days, rotating shift
• Salary Package: Up to $6,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily restaurant operations and maintain a positive outlet image.
• Coordinate front and back-of-house activities to ensure smooth service delivery.
• Train and coach new and existing staff on customer service best practices.
• Manage staff training, scheduling, and performance evaluations.
• Organize and supervise shifts.
• Address customer complaints promptly and suggest appropriate solutions.
• Ensure adherence to safety and sanitation regulations.
• Control operational costs and implement measures to reduce waste.
• Stay updated on market trends and develop innovative processes to improve efficiency.
• Prepare reports.
• Analyze and forecast sales to optimize profitability.

APPLY NOW!!!

• At least 2 years of relevant experience in F&B operations
• Bilingual in English and Mandarin to liaise with Mandarin-speaking counterparts
• Able to commit on weekends or Public Holidays

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69871 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Restaurant Noa is looking for Assistant Restaurant manager

• Assisting Restaurant Manager
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline aof employees in accordance with restaurant policy.

Duties/Responsibilities:

• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the regional manager.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Previous restaurant experience required; management experience preferred.
• Successful completion of corporate training program required.

Duties and Responsibilities

• Manage day-to-day operations independently within budgeted guidelines
• Delivering high quality food and beverage products at all times
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meet target through proper execution of marketing strategies
• Hire, train and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

Skills and Qualification

• Min NITEC with 2 years of supervisory working experience in F&B/Retail or hospitality industry.
• Diligent team player passionate in F&B operation
• Good communication and leadership skills
• Able to multi task in fast pace environment
• Those with no experience will be considered for trainee manager position

You are passionate about food. You take the initiative to ensure quality food, service and ambience to our guests. Through ownership, teamwork, and kinship, you ensure sustained profitability and operational effectiveness at your restaurant.

Candidates will undergo a holistic development program to be competent in all aspects of F&B management, restaurant operations and delivering service excellence.

Responsibilities

• Assist the Outlet Manager in daily operations to deliver quality food, service and ambience to our guests
• Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control
• Take ownership of outlet sales, food quality and guest experience
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Any other ad-hoc tasks when required

Requirements

• At least 2 years of supervisory experience in the F&B industry.
• Independent problem solver with a passion to deliver quality food, service, and overall guest experience.
• Good communicator to maintain operational effectiveness.
• Able to thrive in a fast-paced environment and work efficiently under pressure.

Job Description

• Industry/ Organization Type: Textile and Apparel Manufacturer
• Position Title: Accounts & Finance Manager
• Working Location: North-East -Tai Seng (Walking distance from MRT to the company)
• Working Hours: 5 days / Mon to Fri: 8.30 am-6 pm
• Salary Package: Up to SGD 6000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for Listed Company financial accounting & reporting of local & offshore entities
• Review financial accounting and reporting monthly for listed entities as assigned
• Perform monthly consolidation of local and foreign listed entities
• Continuously improve and optimize financial workflows
• Prepare budget and forecast reports
• Prepare annual financial statements, quarterly GST filings, and inventory costing sheets
• Handle AR functions including submission of export trade financing documents
• Monitoring on-time and accurate payment from buyers (including claims)
• Maintaining working relationships with banks pertaining to all export procedures and documents
• To record all invoices to the customers and to daily track all payments from the buyers
• Preparation of weekly AR report to the Management
• Support external audit requirements
• Collaborate with tax agents and support tax filing processes
• Assist with corporate secretarial matters
• Manage government grant applications & survey submission
• Assist in Half-Year and Year-End Audit
• Analyse Business financials

APPLY NOW!!!

• Degree in Accounting / Finance
• Min. 5 years of working experience in related field
• Prior experience in a publicly listed company and a solid understanding of Taxation is a plus
• Able to manage complete sets of accounts and conduct group consolidation for multiple entities
• Proven experience in finance, including interaction with bankers and handling trade financing matters
• Proficiency in financial forecasting and data analysis
• Might require working OT during month-end or audit period depending on the situation
• Occasional Travel required if any

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65868 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

As a Shift/ Assistant Restaurant Manager, you will:

• Manage day-to-day operations independently within budgeted guidelines
• Always delivering high-quality food and beverage products
• Responding efficiently and accurately to feedback and complaints
• Prepare employee schedules and ensure sufficient staffing for all shifts.
• Generating sales and meeting targets through proper execution of marketing strategies
• Hire, train, and retain team members
• Maintain Standards and Standard Operating Procedures for store operations
• Responsible for inventories and stock-taking activities
• Regularly inspect equipment to ensure they are maintained well and in good working order
• Comply with F&B safety and hygiene policies and procedures

We are looking for people who have:

• Min NITEC with 2 years of working experience in the F&B industry as a supervisor or in other industries
• Diligent team player passionate about F&B operation
• Good communication and leadership skills
• Ability to handle multiple tasks
• Working knowledge of MS Words /Excel and Email
• Determined and capable to work under pressure in a fast-paced environment

Benefits

• Annual Leave
• AWS and Various Incentives (T&C will apply)
• Free Duty Meals & Staff Discount
• Medical Benefits
• Insurance Coverage
• Training & Development
• Career Progression
• Long Service Awards

Job Description

Responsibilities

• Provide contract management, bid management and post contract management support.
• Manage the sales, bid support team and senior management representatives to meet the customers RFP requirements correctly.
• Analyze and advise on the solution, delivery, 3rd party, legal and finance risks associated with the bid accurately.
• Obtain the relevant internal management approvals in the tight RFP timelines.
• Review end to end tender proposal submissions, customer and 3rd party agreements for signing.
• Troubleshoot and lead the sales and bid support teams to find the correct solutions to bid problems.
• Reduce the losses caused by poorly drafted commercial legal terms (e.g. poorly drafted scope, financial mechanisms, party responsibilities and obligations, service credit mechanisms, etc).
• Reduce the losses caused by giving away important commercial legal positions through poor contract negotiations.
• Improve the governance and compliance of EBG bid and contract management (including carrying out audits).
• Negotiate and draft complicated ICT and telco deals and combined ICT / Telco deals.

Requirements

• Minimum 7 years of experiences in drafting and negotiating complex:Customer contracts (e.g. RFP’s, RFQ’s, quotations, ITQ’s, MOU’s, letters of intent, NDA’s, etc); and
  3rd party contracts (e.g. reseller, partner, teaming, subcontracts, SOW’s, MSA’s, etc).
  
• Degree qualified (if in Law, Contract Management, Business or equivalent a bonus)
• Minimum 5 years of experiences in managing complex tender bids and third party back to back contract negotiations
• Experiences in the Telco and ICT industries
• Good communicator with excellent oral and written communication skills
• Strong collaboration and ability to work with both senior leadership as well as operational and working level executives

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to travel and work in our 25 hotels in Singapore
• Duty meal allowance
• Uniforms provided
• Attractive incentives and bonus
• Staff rates at Accor hotels in Singapore and worldwide

Job Responsibilities:

• Attend to complaints/reporting of breakdown of services within the hotel premises
• Diagnostic testing and inspection for all electrical and mechanical equipment, sanitary and plumbing system and arrangement of faulty items for repair work
• Diagnostic testing and inspection of air-conditioning system
• Any other ad-hoc duties assigned

Job Requirements:

• 1 to 2 years working experience, preferably with relevant hands-on experience in building related or hospitality industry
• Resourceful, proactive and team player
• Good interpersonal and communication skill

Working days : 6 days

• 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am

[ Night shift only 1 month 1-2 times ]

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Manage the company’s entire accounting process, including general ledger, accounts payable, and accounts receivable, as the sole accounting professional.
• all accounting and financial functions, ensuring accurate and timely reporting.
• Handle payroll processing, employee expense claims, statutory contributions (e.g., CPF, IRAS), and government reimbursements (e.g., childcare leave, paternity leave, NSmen makeup pay).
• Ensure timely and accurate submission of GST returns and other regulatory filings.
• Monitor and manage foreign currency exposure.
• Independently prepare monthly financial statements, management reports, and cash flow forecasts.
• Prepare IR8A forms for accurate employee tax filings.
• Perform bank reconciliations and monitor cash flow to maintain financial stability.
• Liaise with auditors, tax agents, and other stakeholders during audits and year-end closing.
• Analyze company performance and provide recommendations for improvement.
• Review and improve financial procedures and internal controls to ensure compliance and efficiency.
• Assist with budgeting, forecasting, and variance analysis for better financial planning.
• Support any additional accounting or finance tasks as needed by management.

Requirements:

• Degree or Diploma in Accounting or Finance.
• Minimum 10 years of relevant experience in accounting.
• Proficiency in SAP Business One and SAGE EasyPay preferred.
• Knowledge of Singapore financial regulations, including GST and CPF submissions.
• Strong attention to detail and commitment to producing accurate work.
• Ability to work independently.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

• Responsible for maintaining high standard of operation of Club’s restaurant’s training staff and to ensure productivity of work.
• To perform other F&B routine services and duties as directed.
• Train, evaluate and counsel service staff in order to create a high standard of morale and to reduce staffs turnover.
• To maintain a good working relation with the staff and maintain a high standard of motivation among staff.
• Provide training for service staff constantly and be accountable for the service standard through staff training.
• Ensure that the restaurant is well kept and cleaned and all operating equipment are properly handled and are in good condition.
• Monitor and plan manning guide in accordance to the volume of sales.
• Handle members’ feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively.
• Keep the management /Chef updated on any food delay, complaints and customers feedback.
• Responsible for all administrative works of the department:
• Arrangement for Reservation Sheet & Seating Capacity Chart.
• Record of Staff performance.
• Schedule staff roster to ensure good and sufficient allocation of manpower.
• Perform other related duties as required by the F&B Director/Manager or Executive Chef.

Job Requirement

• Diploma in Food Management Services/GCE ‘O’ Level
• At least 5 years' relevant experience in a similar capacity.
• Experience in Chinese Cuisine in highly desirable
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Fluency in reading, writing and spoken English & Chinese / Mandarin
• Able to perform split shift (5 days work week including weekend and Public Holidays)

About the Role

Our growing company is on the lookout for Assistant Manager who hold a strong passion for food, cooking and the culinary industry. Here are Fleursophy Group, what defines us are our people, food, and atmosphere, as we strive to provide the best dining experience to our customers.

Job Duties:

· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)

· Stand in for the outlet manager when he/she is not around.

· Display Leadership to create a motivated working environment for the team.

· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.

· Assist outlet manager in setting monthly KPI.

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints, taking personal responsibility and initiative to resolve issues.

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Ensure compliance with sanitation and safety regulations according to government regulations.

· Control operational costs and identify measures to cut waste

· Assist in creating detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Train new and current employees on proper customer service practices

· Assist in implementing policies and protocols that will maintain future restaurant operations

Job requirements

· At least 2-4 years in a superior/managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills

Restaurant Details:

A contemporary Café and Restaurant Concept. Enjoy the amazing vibes of working in a beautiful environment, surrounded by greenery and fresh flowers. We are hiring a passionate Assistant Manager to part of the team!

Job Descriptions:

· Assist to manage the flow of the Front of House

· Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.

· Monitor and drive the business performance of the restaurant

· Deliver the professional greeting of guests to the highest standard with constant coaching

· Ensure the team to deliver exceptional front of house services.

· Implement dynamic operational working procedures to support the delivery of service excellence

· Work closely with Cafe Manager and Sous chef on guests’ preference and seasonal menu

· Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required

· Implement safe working practices to ensure safety of building occupiers and visitor

Job requirements:

· At least 2-4 years in a managerial position in F&B industry

· Motivated (Leadership), result-oriented(result-driven) and a fast learner

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· Positive attitude with ability to influence and lead

· Computer literate and with excellent interpersonal skills

The Deposits & Investments (D&I) Product Manager for Japan Asia North Australia (JANA) and Asia South (AS) cluster is responsible for the strategy and execution of the global D&I strategy in these clusters. This includes pricing engine rollouts, transformation of time deposits, overdrafts management, earnings credit rates programs, money market fund offerings and interest repricing initiatives. They are the focal point for D&I product management (including risk and control/compliance in the clusters) and work with sales to commercialize D&I solutions.

Responsibilities:

• ​Work with the Global D&I team to define the vision and strategy for D&I solutions in JANA and AS clusters.
• Partner with the Global D&I and with the LMS Cluster team to research client needs/competitor actions.
• Provide input on client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to help D&I achieve preferred status as a partner to Citi clients.
• Define the product development roadmap for the two cluster and advocate for the cluster at investment spend discussions.
• Oversee execution of product development roadmap for the clusters.
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Partner with technology and operations to ensure product readiness for new solutions
• Implement the D&I training roadmap in the clusters in order to ensure that sales/RMs and other client facing team are equipped with the latest information about D&I solutions.
• Provide guidance or on-the-job training to new team member.
• Work collaboratively with other members of the D&I Geography team to ensure best practice sharing and global consistency in solutions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience.
• Knowledge of product management or product development or investment management
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills

Education:

• Bachelor’s degree/University degree.
• Master’s degree is good to have.

We are seeking an experienced and dynamic individual to join our team as a Fast Food Restaurant Manager-in-training. This is an excellent opportunity for a passionate F&B individual to lead and grow with a popular fast-casual dining concept.

Location:

• Islandwide, multiple restaurants in all areas of Singapore

Responsibilities:

• Manager-in-Training will go through a 3 months' structured training in both Front & Back of House before being certified as a full fledged Manager.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

Compensation and Benefits:

• Attractive salary package (up to $3,500/mo)
• $2,000 sign-on bonus
• Fast Track Career Program
• Great Career Opportunity
• 5 Day Work Week (Including Sat, Sun & PH)
• Sales Incentive
• Birthday Leave
• Medical with Dental Benefit
• Meal Provided
• Staff Discount

Additional Perks:

• Opportunity to lead and develop a high-performing team
• Continuous learning and development in restaurant management
• Be part of a growing brand in the exciting Singapore food scene

Join our team and take your career to the next level in restaurant management! As our Restaurant Manager-in-training, you'll play a crucial role in driving our success and shaping the dining experience for our customers. If you're ready to lead, innovate, and make a significant impact in the F&B industry, we want to hear from you!

Alpha HR Pte Ltd |EA License No. 24C2354
Alex Lee |EA Reg. No R24123784

Japanese Restaurant Manager
Salary: $3400 - $3700
Working Hours: 5 days/week
Location: Islandwide

Responsibilities:

• Oversee general day-to-day management & operational of the restaurant business
• Responsible for outlet sales target and KPIs include overall cost, i.e. food cost and labour cost
• Enhance the leadership and performance excellence of the team members by training and motivating
• Respond to the customer or team members comments and feedback professionally. Report, discuss and consult with Area
• Manager on the comments and feedback
• Responsible and ensure outlet safety, cleanliness, hygiene and keeping in high standards
• Responsible for outlet workforce arrangement, scheduling and reporting shortage or excess of the workforce to Area Manager regularly
• Manage outlet recruitment and training

Requirements:

• At least 5 years related experience in F&B industry
• Able to work in a fast pace environment
• Possess positive attitude and responsibilities
• Willing to accept the challenges and able to work under pressure
• Customer-service oriented personality

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Japanese Restaurant Operations Manager

Salary: $5000 - $6000

Working Hours: 5 days/week

Location: Islandwide

Responsibilities:

General Purpose

• Plan, direct and coordinate the operations team.
• Main responsible is ensuring and improving the performance, productivity, efficiency and profitability of the operations through the provision of effective methods and strategies.
• Manage the local operations with the direction of the Directors on day-to-day business of all the outlets and local profit and loss performance
• Coordination and monitor the workings of various departments in the organization.
• Make important policy, planning and strategy and operations procedures
• Promote good company culture that encourages top performance and high morale
• Oversee budgeting, reporting, planning and auditing
• Work with senior stakeholders and boar of directors
• Ensure outlets compliance with all relevant regulation and legislation
• Identify and address problems and opportunities for the company

Outlets Management

• Outlet sales budget (or target) management; and management of KPI’s
• Outlet cost control: Labour cost, food cost, operating cost; e.g Utilities. Disposable products and others
• Handling customer feedback, complaint and comment in a professional way

People Management

• Involving team members recruitment and hiring
• Conduct and review training such as Orientation, On Job Training (OJT)
• Monitor team members’ training progress and performance evaluation

Others

• Monitor, manage and improve the efficiency of support services such as Marketing, HR, Accounts and Finance.
• Facilitate coordination and communication between support functions
• Plan and conduct monthly outlet meeting with target and action plan
• Monthly outlet performance analysis and audit, analysis and action plan

Requirements:

• At least 5 years related experience in F&B industry
• Able to work in a fast pace environment
• Possess positive attitude and responsibilities
• Love challenges and able to work under pressure
• Customer-service oriented personality

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

SCOPE

The incumbent should ideally possess knowledge and expertise in French Brasserie cuisine and will assist in the management of Kitchen Operations. They will be responsible for menu planning and costing, organising special events, developing new dishes, maintaining food quality standards and comprehensive product knowledge.

OVERALL OBJECTIVES

• Directs food preparation in collaboration with the Chef de Cuisine.
• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly.
• Assists with organizing special events and special food promotions.
• Assists with menu planning, inventory, ordering and management of supplies.
• Ensures that food is top quality and that kitchen is in good condition.
• Oversees and supervises kitchen staff including scheduling and training.
• Offers suggestions and creative ideas that can improve upon the kitchen’s performance.
• Monitors and maintains kitchen equipment.
• Maintain sanitation, health and safety standards in work areas at all given time and complies with food safety standards
• Attend all briefings and participate in training.
• Follow food and beverage safety and hygiene policies and procedures.
• Other ad-hoc duties

REQUIREMENTS

• Positive, friendly, professional and confident, with good interpersonal skills.
• Ideally you will have at least 4 years in a similar role
• The ability to work effectively in a team environment
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Key Responsibilities

• Responsible for Risk Management and Governance including the adequacy and effectiveness of controls for Energy & Commercial Business Unit
• Preparation of Monthly Commodity Reports & Monitoring of Market risk Limits across Steam / Gas / Power
• Evaluate hedging strategies employed by commercial team, pricing exposures, P&L generated and the key drivers of value generation.
• Monitoring Risk Assessment and Control Effectiveness for Energy & Commercial and Reporting summary outcomes as part of quarterly IAF reporting for E&C
• Lead ad-hoc projects and process improvement opportunities.

Qualifications & Experience

• Degree qualified in Business, Finance or Accounting. At least 8 years of relevant experience
• Hands-on experience and technical knowledge and experience in managing commodity risk exposure including.
• Daily measurement, monitoring, control and reporting of market risk, with relevant understanding of the risk drivers, attribution analysis and monitoring of limits for timely escalation.
• Provide consulting advice on potential revenue / supply contracts.
• Support Counterparty Risk Assessment and Monitoring of Credit Risk Limits
• Building Trust and Collaborating positively with stakeholders
• Driving continuous improvement initiatives

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

• Overall, in-charge of the terminal operations to ensure efficient and safe operations.
• Responsible for the department's resources and budget to meet the company's objectives.
• Display all-aspect service excellence by elevating the organisational behaviour, culture and thinking in service design, planning, execution and follow-up on operational matters.
• Create ideas to develop the annual and long-term business plans, forecast performance and develop business case for new projects and estimate financial and resources required to deliver performance targets.
• Monitor and evaluate operations on site are carried out in accordance with safety, health, environment and loss preventive policies, rules, regulations and according to company’s standards.

Requirements:

• Degree in any relevant engineering discipline.
• At least 5 years of terminal operations experience in Oil & Gas/Chemical Process Plant.
• Strong knowledge in operational process, safety and product knowledge.
• Proven leadership and people management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• AWS & Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit rotating shift work and night shifts.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 16 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us.

We offer opportunities for career stability and advancement. We welcome you to join us!

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Roles & Responsibilities:

• Prepare mise en place meticulously before operations and maintain the cleanliness and organization of work areas.
• Fulfill buffet and runner responsibilities when assigned.
• Adhere to daily checklists for restaurant cleaning and stocking procedures.
• Ensure prompt and quality service by serving guests' orders in accordance with operating procedures.
• Stay informed about daily soups, specials, and featured drinks.
• Demonstrate comprehensive knowledge of menu items, including garnishes, condiments, accompaniments, preparation methods, and correct settings.
• Ensure all food and beverages in good order before serving to guests.
• Effectively communicate orders to the captain and verify accuracy.
• Handle equipment with care and diligence.
• Proactively anticipate and address guests' needs, including understanding regular guests' special requirements and preferences. Follow up with guests regularly for additional orders or requests.
• Perform any additional duties as assigned from time to time.

Requirements:

• Possess a minimum of GCE 'N' or 'O' level qualifications.
• Possess WSQ Food Safety and Hygiene Level 1.
• Additional certification in existing and/or new Workforce Skills Qualifications (WSQ) is desirable.
• Previous experience in the Food & Beverage/Hotel industry is advantageous.
• Exhibit an excellent service attitude.
• Capable of working in a fast-paced environment.
• Able to work flexible shifts, including weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified