Total 3,448 manager job vacancies in F&B / Tourism / Hospitality category in Singapore

~ WEST REGION ~

Responsibilities:

Your role is to develop and implement effective communication strategies to promote products, services, and brand messaging. You will be responsible for managing the overall marketing communication efforts of the organization and ensuring consistent and impactful messaging across various channels. At the same time, in support of trends analysis in SMM.

• Follow closely with macro trends and industry trends, close to customer and category insights in order to have a stronger brand and product story telling in order to build up the fundamentals of stronger communications.
• APAC Marketing Communication Strategy: Develop digital strategy with multi-channel customer engagement in APAC and execute marketing communication strategies specifically designed for the APAC markets and develop programs, and campaigns to enhance Brand credentials, Brand engagement especially focusing on digital channels reaching new customers in the general market APAC; Identify target audiences, determine appropriate communication channels, and create impactful messaging to effectively promote products and services. Strategically expand communications.
• Performance marketing and paid media

1. Hands-on experience in executing paid campaigns in Meta, Google, LinkedIn
2. Copywrite ad copy and work with designer to develop ad creatives
3. Manage or support administrative matters such as billing, tracking, and updating of media budgets
4. Coordinate with publishers and media outlets on ad purchases
5. Partner with Digital platforms publishers and media outlets on marketing events

• Website analytics and content management

1. Ability to conceptualize campaign landing pages
2. Good understanding and practical experience of Baidu, Google Analytics (GA4), Google Search Console and other relevant analytics tools (Preferred)
3. Experience with website content management systems to upload or maintain content

• Email marketing

1. Hands-on experience with marketing automation tools.
2. Scheduling and sending out of emails to pre-defined audience segments
3. Maintain database of contacts

• Data-driven Reporting

1. Prepare corresponding reports for the above areas
2. Analyze data to gain actionable insights in the social and communication platforms
3. Work closely with UI / UX to enhance customer experience as well as optimize conversion rate

• SEO development

1. Craft regional SEO marketing strategies across platforms and channels for B2B2C and B2B models
2. Optimize website for search engines (SEO)

• Ownership of agency relationships - Source and work with agencies to ensure tactical implementation of strategy.
• Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material).
• Flawless Commercialization: Lead the refinement of internal processes for flawless commercialization. Create and manage marketing collaterals such as selling guides, spec sheets, presentations, and product catalogs, ensuring they are consistent with brand guidelines and effectively communicate key value propositions to target audiences.
• APAC New Product/Service/Solutions Launch Communication: Lead corporate communications for new product, service, and solutions launches in the APAC market. Develop and execute communication plans to generate excitement, awareness, and adoption among target audiences.
• Brand Communications: Manage internal brand communications, including establishing and maintaining standards of identity, image banks, icon banks, and templates. Ensure consistent and cohesive messaging within the organization to strengthen brand recognition and alignment. Lead APAC News plan and launch. Brand stories
• Develop and Manage Spokesperson Development Building Technology Leadership: Plan and create a spokesperson internally, such as an industry expert or key opinion leader (KOL), who can effectively communicate externally to enhance brand reputation. Develop their expertise, provide guidance, and coordinate their involvement in external communication activities
• Collaborate with global marketing teams and communicate regularly to ensure consistent messaging and branding strategies across different regions. Share insights and best practices to optimize marketing communication efforts. Gateway to global digital marketing
• Be the voice of the region when collaborating on globally led brand development projects (e.g. global asset development, refinement of brand toolkits, input into long-term brand strategy)
• Trademark registration: Manage the process of researching, preparing, filing, and maintaining trademark registrations to protect the organization's intellectual property rights.
• Responsible for budget management for the Regional APAC by markets
• Special Projects such as creation of digital platforms tools and assets

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Excellent communication skills in English and Chinese (written and verbal), especially in story telling editorial skills, enabling effective collaboration with stakeholders across the APAC markets including Chinese speaking stakeholders at China
• 7-10 years or above of proven experience in marketing communication, preferably with a focus on the APAC market and B2B environment.
• Proven ability to develop innovative, disruptive and less traditional creative content and execution
• Research experiences especially exposure and experience in analyzing and articulation on macro-economics across APAC markets.
• Good data analytics skills with the ability to extract and interpret data from various sources and transform it into actionable insights and recommendations. Experience in using analytics, dashboarding and visualization tools (Google Analytics, Adobe analytics, etc)
• Extensive knowledge of B2B digital content, media and nurturing campaigns

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

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EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description

Ø Lead, manage, and execute strategic IoT projects throughout the entire development lifecycle.

Ø Understand customer requirements and develop technical solutions

Ø Provide IoT solution design and project management to the Asia Pacific regional team

Ø Responsible for delivering and updating strategic vertical industry solutions including both CMI in-house product/solutions and the 3rd party product/solutions.

Ø Responsible for IoT and telecom solution development and product standardization, such as preparing of business model, business forecast, budget formulation, development roadmap, service improvement plan, documentation, workflow, etc

Ø Responsible for timely training and product sharing to internal users

Ø Provide support to external events in building CMI’s reputation in the market.

Requirements

QUALIFICATION

Ø Bachelor's degree in Electronics Engineering/Telecommunication

Ø Certified in PMP, PRINCE II or CITPM

WORKING EXPERIENCE

Ø Minimum 5 years of experience in global telecom and/or IT business

Ø Proven experience in handling IoT projects

Ø Strong Technical knowledge in ICT, particularly AI, IoT

Ø Experience in working with global telecom and/or ICT company with success handling of IOT solution or substantial customer project cases

Ø Experience in product development, consulting, and project management

Ø Experience in supporting or working with global Chinese organizations will be an advantage

SKILLS

Ø Strong communication skills, both written and verbal

Ø Demonstrated ability to influence and negotiate internally and with customers.

Ø Experience in preparing material and communicating with company and customers executive levels

Be part of our exciting team at Mutiara Seafood, Jumbo Seafood's first foray into the Halal market with their award-winning Signature Chili Crab. Located in the heart of the Malay/Muslim district at Wisma Geylang Serai.

Responsibilities:

• Assist the Restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties
• Perform Daily Operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages
• Provide Excellent Customer Service at all times and able to handle feedback and solve them.
• Lead and train team members to achieve highest guests satisfaction, operation efficiency and productivity.
• Assist to Conduct interviews, selection, and hiring and to assist to train new and existing employees
• Assist to comply with Company Standard Operating Procedures (SOPs) as well as the cleanliness and sanitation at all work areas
• Assist to carry out maintenance on all restaurant equipment and records
• Any other ad hoc duties as assigned by the Company

Requirements:

• Minimum 4-6 years of relevant work experience
• Driven & Passionate to Provide the Best Experience for Customers in the F&B industry
• Customer-oriented, service focussed, responsible and positive working attitude
• Able to commit to restaurant's peak period including weekends, eve of and public holidays and able to work in split shift
• Experienced in SAP envrinment for procurement
• Able to work under pressure in a fast paced, dynamic and challenging work environment

Job Information:

• Pleasant working environment at Wisma Geylang Serai (Paya Lebar MRT)

To apply, please email your updated resume to [email protected] or WhatsApp it to 9857-9292, including the following:

• Last and Expected Remuneration
• Earliest availability to Commence Work
• Earliest availability for Face to Face Interview
• Vaccination/COVID status

Please note that only shortlisted and successful candidates will be contacted. Remuneration offered will be commensurate with qualifications and relevant experience.

• We have other positions in our newly set up Muslim-Friendly restaurant – do enquire with us at 9857-9292 (WhatsApp)

The Food & Beverage Manager is responsible for the entire management of all aspects and functions of restaurant, bar, meeting space and F&B sales in accordance with hotel standards. Direct, implements and maintain a service and management philosophy, which serves as a guide to respective team members.

Primary Responsibilities

Business Performance

• Develop, plan & execute departmental budget and weekly forecast based on revenue and expenditure on monthly basis.
• Analyze and review month-end reports, P&L and identify deviation from business plan goals that requires immediate action plan.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Review and analyze all post-mortem promotions report, daily revenue, sales productivity, marketing productivity.
• Develop and drive department balance scorecard to ensure that all key metrics are achievable and exceed expectations.
• Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget.
• Constantly keep up to date in trends, meeting with vendors, finding the gap in the market to leverage and ensure that all projects are measurable.
• Develop and drive F&B Marketing Plans, annual promotions plan and adhoc specials.
• Drive social media strategies and implement innovative, creative and out of the box ideas
• Data driven with clear thought process to drive measurable results
• Constantly delivering WOW experiences that is truly memorable to every guests
• Deliver and support outlet to achieve exceptional LQA Standards in the outlet

Outlet Operations

• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests and remember individual guest’s names and their preferences to extend a personalized service
• Handle guests’ complaints and comments tactfully and efficiently
• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
• Maintain department communication logbook and updated notice board
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that LQA Standards, health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Perform proper handover and communication to the next shift
• Assist other food & beverage outlets with their operations during peak times or when required

Team Management

• Interview, select and recruit outlet employees
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Ensuring that all food is of excellent quality and served in a timely manner

Planning the menu, keeping in mind budget, and availability of seasonal ingredients

Overseeing all kitchen operations

Coordinating kitchen staff, and assisting them as required

Training staff to prepare and cook all the menu items

Taking stock of ingredients and equipment, and placing orders to replenish stock

Enforcing safety and sanitation standards in the kitchen

Creating new recipes to keep the menu fresh

Keeping up to date with industry trends

Receiving feedback and making improvements where necessary

An Assistant Manager/Senior Executive (Training & Competency) role has recently opened at a reputable Life Insurer.

If you are a Training & Competency professional, a Distribution Compliance professional, or even a Financial Advisory professional who is looking to explore in this space, this role provides you flexible working arrangements, and the opportunity to work with an industry veteran whom is willing to groom you.

These are permanent positions based in Singapore.

Responsibilities:

• Maintenance of smooth sales advisory processes by adhering to MAS regulatory requirements and company policies
• Preparation of audit findings for reporting purposes
• Conducting of supervisory audit work to enhance competency standards between supervisors and agents
• Participation in the risk monitoring matrix project

Qualifications:

• Min. 2 years experience for Senior Executive role, with experience in T&C, distribution compliance or financial advisory
• Min. 5 years experience for Assistant Manager role, with experience in T&C or distribution compliance
• Strong knowledge in MAS regulations and guidelines - e.g. FAA, LIA etc.
• Adaptable and friendly personality with a good learning attitude

Apply for this role now as it is highly competitive. Call Jeanie Ng at +65 6351 6993 or email her at [email protected] for immediate consideration.

Job Overview

• Secure a good competence level for UD International markets to deliver good ownership experience and customer satisfaction.
• Develop and deliver professional commercial, product and retail management courses for UD
• Trucks respective international markets.
• Collaborate closely with market management teams and relevant Competence Development function to analyse the competence development needs in commercial, product and sales roles in the area of UD International market and to secure the relevant solutions.
• Actively create/coach/drive & support markets with effective and high-quality implementation of all learning & development solutions.

Key Responsibilities

Align CD initiatives with business requirements:

• Secure fulfilment of UD IS specific curricula based on business needs and priorities.
• Identify the commercial/product training courses that are considered mandatory by UD IS based on strategic objectives and projects.
• Identify the bottom-up market specific mandatory courses with each market management team based on local priorities.
• Develop annual training plan and training budget (Commercial/product)
• Based on CD Process, be responsible for overall project management including analysis of needs, design and develop training content, pilot & implement on all commercial and product training.
• Support markets to develop clear actions plans and corrective actions that will close key competence gaps and ensure follow-through on agreed actions.
• Set training target, create evaluation structures to obtain required outcomes and Return on Investment.
• Provide reporting as and when needed to hierarchical management.
• Customise/adapt and coordinate translation of material as and when needed.
• Source for training/material development/translation vendor with full adherence of the purchasing process and compliance.
• Leverage internal existing learning offerings from UD IS, UD Japan, UD Academy and other BA/BU. Work in close collaboration with the internal counterpart to source the suitable learning offerings.
• Support trainer development through the implementation of the trainer certification program and 360 feedback (training execution observation and feedback).
• Support the training execution and MS administration on other trainings as and when required (IT, driver training).

lmplement commercial and product training as per training plan and market needs:

• Implement commercial development "train the trainer" program through a planned delivery schedule and with consistent content and delivery standard.
• Coordination on vehicle needed for commercial/product training execution, plan for investment budget for commercial and product training.
• Monitor and guide commercial product trainers in implementation of the commercial/product development programs in their own regions/markets.
• Provide specialist support to commercial/ product training programmes in markets for key customers.
• Input commercial competency demand into new product project.
• Develop new components that can be incorporated within commercial/product training portfolio based on internal or external requirements e.g., videos, literature, App's etc (in the form of E-learning, ILT, self-study), including the need of language translation.
• Look into the possibility of sales/commercial assessment for the market, plan and execute the respective program, encourage participation from UD IS markets.

Manage vehicle launch training projects:

• Work in close collaboration with the relevant CD functions and commercial project team to support markets with the development and execution of new launch training implementation plans in line with market specific launch dates and requirements.
• Monitor and report the e-learning and IT implementation status on a regular basis to project team, and other stakeholders. Monitor the achievement of the Market Release Criteria for every market and highlight risks and concerns timeously to management.
• Identify and secure vehicles, marketing materials etc. required for the training delivery. Coordinate the ordering, distribution and invoicing process with the markets, and ensure compliance with the relevant policies and procedures.

lmplementation of Learning Management System (LMS):

• Implement theoretical and practical assessment tools to measure the transfer of learning.
• Monitor the successful completion of assessments using the MS System (Navigator).
• Drive the implementation of LMS (Navigator) across the markets, encouraging the enrolment of user into UD LMS.
• Create training courses in course library and with frequent update.
• Support the registration of user on commercial training course conducted by UD IS.
• Manage job role creation, curricula, training pass and training evaluation for commercial training.
• User upkeep in UD LMS.

Minimum Qualifications

• Broad knowledge of the commercial vehicle industry (heavy duty, medium duty trucks)
• Good experience working with commercial teams in the automotive industry
• At least 5 years of proven commercial training experience.
• Experience in LMS systems, Course Design & E-Learning creation preferred
• Fully proficient in MS Office applications
• Passion for & knowledge of competence development management and coaching
• Excellent skills in English language, verbal and written
• Excellent communication skills and interpersonal skills
• Fully proficient in presentation skills
• Good understanding of the business and environment with ability to convey the business needs into actions
• Good at networking – internal and external with ability to work with all levels of people including internal and external stakeholders (vendors, importers)
• Integrity and ethics, in line with the UD core values
• Strategic thinking with holistic view
• Team building and development
• Result and action orientation to meet business targets
• Able to adapt quickly to different environments and audiences

Hiring for Westgate Jurong Kitchen Cafe!

Physically fit and proactive.

Responsible for managing the daily operations of the restaurant, including maintenance, inventory and ordering of food and supplies, ensure customer satisfactionand great dining experience.

Training junior level according to meet company expectation.

Provide excellent service to both external and internal customers.

Good people management skills to handle staff.

Possess positive behaviour and good learning attitude.

Proactive and a good team player.

Good listening and thinking skills.

Hands on and skilled on basic operation works.

Cooking skill and knowledge is a plus asset.

Kitchen training provided to increase confidence in customer problem solving and quiries.

This position reports to Director. Is responsible for the overall daily operations of the shop, ensuring efficiency and profitability. Hydro PowTech Singapore Pte Ltd is dedicated to creating a culture focused on employee empowerment, exceptional quality, ongoing improvement and development of a top-tier workforce.

Job Description

Individual to be involved in:
1. Oversee daily store operations, including sales, inventory management, and customer service.
2. Ensure compliance with company policies, procedures, and standards.
3. Recruit, train, and supervise store staff to deliver exceptional customer service and achieve sales targets.
4. Monitor and analyse sales performance, implementing strategies to drive revenue and profitability.
5. Manage inventory levels and merchandising to optimize product availability and presentation.
6. Maintain a clean, safe, and organized store environment for customers and employees.
7. Handle customer inquiries, concerns, and complaints in a timely and professional manner.
8. Develop and execute promotional activities and events to drive traffic and sales.
9. Implement security measures to prevent loss and theft, ensuring the safety of employees and assets.

Requirements

1. Strong understanding of store operations, including inventory management, sales strategies, and customer service.
2. Proven track record of meeting sales targets and driving revenue growth.
3. Ability to train, supervise, and motivate store staff to achieve performance goals and deliver exceptional customer service.
4. Knowledge of retail merchandising techniques to optimize product displays and enhance the shopping experience.
5. Proficiency in budgeting and financial management to control costs and maximize profitability.
6. Ability to adapt to changing business needs and prioritize tasks in a fast-paced retail environment.

This role will support the operations for our recently launched revolutionary blood-based test for early cancer detection. In this role, you will work with our dynamic AMEA (Asia Pacific, Middle East and Africa) Team and collaborate closely with our US lab as well as our distributors in the region. We expect you to be an exceptional team member who will go that extra mile for patient care and help resolve urgent and time-critical issues. You should be able to personally engage customers in a positive and friendly manner to resolve issues and deliver the best possible customer experience.

Job Responsibilities:

1. Responsible for receiving and responding to all types of communication: phone, email and web inquiries from channel partners, customers (physician offices, laboratories, and hospitals) and patients.

2. Handle a variety of inquiries, including questions about our technology, products and services, status of test results etc.

3. Create content and SOPs for product launch with new clients and train external partners on the operations set-up.

4. Direct enquiries internally to the appropriate departments (e.g. medical, finance, commercial, marketing, etc.)

5. Keeping precise and clear documentation of all communications and follow up activities

6. Follow up with channel partners and other related stakeholders to obtain missing information required to complete the order entry process

7. Send/re-send patient reports as requested by the customers

8. Assist with logistics/operations set-up for our commercial business and clinical trials

9. Order and/ or facilitate the supply of kits and manage replenishment of kit inventory based on demand, for our teams in different markets.

10. Understand accessioning and laboratory operations protocols as set by the lab.

11. Develop process improvements related to case tracking, while keeping focus on both quality and turn-around time (TAT) and flag any delays to respective teams.

12. Establish and adhere to Standard Operating Procedures (SOP’s) pertaining to various activities in the workflow.

13. Collaborate with the software team to test enhancements leading to improvements in operational efficiencies

14. Maximize our systems and tools to make the Client Service experience as positive and seamless and as possible.

15. Participate in projects that extend beyond your day to day to stretch to help build a world class Client Service organization.

RESPONSIBILITY

• Participate in the day-to-day operation of the restaurant.
• Report directly to outlet Manager on all restaurant matters.
• Give timely feedback about the outlet’s performance and staff progress.
• Assist with the sales target, quality and service performance of the outlet.
• Assist in planning for sales and service target including strategies in achieving targets.
• Recruitment of staff and conducting interviews.
• Apply a systematic approach to training and developing staff.
• Motivate and reinforce staff disciplines.
• Develop and maintain restaurant image, food quality, excellence customers as well as staff initiatives.
• Labour and food cost control.
• Maintenance of outlet properties including up-keeping of outlet unit, furniture, equipment, inventory etc.
• Liaise with internal department s, leasing management, as well as suppliers.
• Ensure workplace safety and food hygiene standard are met.
• Documentation of daily sales and operation reports, as well as collating monthly reports and documents for on-time submission.

REQUIREMENTS

• Candidate should possess at least N, O, A level certificate, diplomas or degree of any field.
• Minimum 2 years of service experience in F&B or hospitality field.
• Candidate must display integrity and honesty in both principle and action.
• Candidate must have eyes for details, understands customers’ needs and able to continue to generate loyal patrons and regular customers.
• Candidate must possess excellent interpersonal and leadership skill, able to lead and promote teamwork to expand capabilities.

Julian Grey's client is a renowned PR agency for prominent media outlets.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

Follow us for more updates, interview tips!
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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

The role encompasses assisting the HOD to oversees, manage and coordinate all Building/Project & Facility (BPF) projects, liaising with contractors and stakeholders to meet project schedule and achieve cost efficiency.

Duties and Responsibilities

· Manage a team of consultant, contractors, and project executives

· Ensure all relevant submissions are in line with project schedule

· Manage project cost and resources to achieve maximum efficiency, ensuring timely delivery and full compliance with requirements

· Ensure all relevant submissions are in line with project schedule

· Provide regular project updates, risk identification to management and internal team

· Assist the HOD in any other project management related activities as required

Job Specifications

· Bachelor’s degree in Construction / Building / Management / Project Management / Engineering related studies from recognized university

· At least 8 years of relevant experience

· Sound knowledge of Project Management procedures

· Effective interpersonal and communication skills and the ability to visualise issues and communicate them across to others

· Outstanding organisation, coordination and leadership skills

· Strong team player and able to work to the deadline

Kitchen Manager

Roles & Responsibilities

Manage day to day restaurant operation;

- Food preparation following food and personal hygienne

- Ingredients stock take and ordering

- Set achievable Sales targets

- Prepare and execute marketing activities

- Manage Customer service/complaints

- Ensure restaurant's compliance to SOP

- Manage restaurant’s profit and loss

Assistant Manager, F&B Marketing and Communications

The individual will be a part of a homegrown dynamic F&B group that owns and manages a portfolio of midscale, casual dining, quick-service and ecommerce brands. This role is responsible for articulating the brand vision via owned, earned and paid online and offline marketing channels, in driving brand awareness, footfall and sales.

The role demands business acumen, analytical skills, an understanding of consumer purchase behaviour as well as up to date knowledge of industry/social media trends, marketing channels and technology. The individual must possess excellent writing and communication skills with a fine understanding of nuances. Being able to work well with team members of diverse backgrounds and skill sets is also key to achieving shared goals.

Roles and responsibilities

· Develop and implement marketing and communications plans to increase brand awareness, footfall and revenue.

· Plan, develop and manage content for online and offline marketing channels to generate traffic, awareness and sales for target segments such as families, corporate groups and weddings.

· Foster brand partnerships with third parties such as banks, membership associations, content creators and online media aligned with brand positioning to increase customer outreach, enhance brand visibility and engagement.

· Manage, monitor, measure and analyse advertising and influencer engagement campaigns to ensure effective outcomes.

· Work closely with vendors and suppliers such as Chinese digital marketing agency and PR agency to create content content in line with key messaging to continually build awareness, footfall and sales.

· Participate in ad-hoc events such as media tastings, wedding shows and sales roadshows to promote the brands, their offerings and key messaging.

· Plan and manage loyalty and rewards programme to build and optimise member acquisition, purchase, engagement and retention.

· Communicate closely and build strong relationships with the operations and other related teams to share marketing and promotional plans, objectives and campaigns.

Requirements

- At least two years of marketing and communications experience in a similar or related role.

- Excellent writing and communication skills with the ability to write in different brand voices and for various target audiences.

- Ability to utilise data to build and increase sales opportunities, customer engagement and purchase.

- Experience with online platforms including Facebook, Instagram, Google, RED, WeChat, DianPing as well as website platforms such as Wordpress, Squarespace and Shopify.

- Fluent in verbal and written English and Chinese.

• Overseeing day-to-day operations of the stores and ensuring smooth operations.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Handling cash transactions accurately and securely.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Assisting with other tasks and duties as assigned by management

• Ensuring restaurant managers are hiring and retaining team members to help improve productivity and quality of the guest experience
• Business Management-Support the General Manager in managing food and labor costs to increase Restaurant profitability
• Manage the requirements for health and safety training across all outlets and ensure that all outlets are fully up to date on municipality requirements
• Drive performance and sales levels improvements for all restaurants
• Implement practices and procedures and consistently review operational standards with the aim of always improving speed and service quality
• Schedule staff hours and assign tasks for service
• Ensuring that the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by ever team member on a daily basis

Pro Bono SG (UEN No. 201700430E) is a registered charity with the status of Institution of a Public Character and a company limited by guarantee. It started as a department within The Law Society of Singapore and later became Law Society Pro Bono Services. Since 2007, we’ve expanded our legal initiatives and programs, helping over 150,000 people with legal awareness, guidance, and representation.

In 2022, we renamed as Pro Bono SG (PBSG) to reflect the commitment of everyone in Singapore to our mission of doing good in the community.

Our Vision and Mission:

We serve the community by facilitating access to justice for the needy and vulnerable so that all may have access to justice in Singapore.

The Job:

Provides support and assistance to the HOD (Development & Communications) to oversee all aspects of PBSG’s development & communications activities, including fundraising and donor engagement.

Key Responsibilities:

1. Monitoring development trends in the community and updating, developing and implementing PBSG’s development and communications plans, strategies, policies and processes accordingly.

2. Fundraising

· Conceptualising and implementing effective fundraising strategies which comply with regulatory requirements and diversify donation streams

· Monitoring and evaluating fundraising activities including preparing reports on fundraising progress and performance, evaluating the effectiveness of specific events and campaigns to determine the strengths, gaps and opportunities and offer suggestions to address them

· Assisting in implementing and ensuring quality and effectiveness of relevant fundraising related events and campaigns, including third party fundraisers

· Planning and organising fundraising events, including vendor management and implementing various aspects of the fundraisers in order to deliver successful events to achieve our fundraising goals

· Providing support on all areas of the fundraising continuum – in terms of donor recruitment, retention, enhancement and relationship management for each donor cluster through systematic CRM/ database management

· Supporting in the timely and relevant post-event appreciation communications and reports.

3. Donor engagement

· Researching potential donors to gain insight into needs, beliefs and donation habits

· Identifying and developing prospects for PBSG’s fundraising priorities

· Supporting the development and delivery plans for acquiring and retaining new sponsors and donors from diversified sectors

· Preparing timely reports/updates on programme outcomes and case stories

· Building long-term relationships with donors to advance mission and fundraising goals of the organisation, including through increasing our donor recognition efforts.

· Maintaining complete and organised database of donors and supporters and fundraising activities

· Managing major gifts, donations and sponsorships including financial gifts and donations in kind where applicable.

4. Stakeholder engagement

· Provide support in the preparation of timely reports/updates on programme outcomes and case stories

· Building long-term relationships with community stakeholders to advance mission and fundraising goals of the organisation.

5. Grant management

· Researching available grants for PBSG’ needs

· Developing compelling and articulate grant applications, proposals and presentations

· Tracking and reporting in accordance with grant requirements.

6. Communications

· Work with the communications team in developing relevant marketing collaterals that support and drive fundraising and advocacy activities

· Work with the communications team to develop our digital/social media platform presence on platforms including our website, YouTube, Facebook, LinkedIn and digital crowdfunding platforms to maximise awareness of PBSG’s programmes and fundraising activities

· Support the creation of collateral such as through the writing and editing of materials including but not limited to digital fundraising campaigns, website and social media posts, videos, podcasts, presentation materials, letters, speeches, human interest stories, etc that support and drive fundraising and advocacy activities.

7. Support implementation of new CRM including through proposing digital solutions, innovation and improvements

Requirements:

· Preferably minimum 3 to 5 years’ relevant experience

· Degree in Marketing / Business & Management / Mass Communications / Community Development

· Communication skills – strong verbal and written communication competency

· Research skills - good researcher with ability to source and search for information

· Collaboration skills – relationship building

· Problem solving skills in planning and executing events, including fundraising and outreach events and projects

We look forward to hearing from you.

IT Infrastructure Manager - Operations & Project Management

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Clarke Quay

Employment: 1+1 contract (Renewable & Convertible)
Responsibilities:

• Responsible for the ICT infrastructure aspects of the projects from initiation to implementation
• Study business and application requirements, review organisational ICT infrastructure as well as design and implement the ICT architecture to meet current and future requirements
• Manage the designated vendor and ICT contract to ensure the designated vendor meets contractual obligations, leading to successful delivery of the project
• Ensures Infrastructure requirements are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives and propose areas of improvement.
• Accountable for coordination, status reporting and ensure the technical infrastructure and system resources all are delivered on time, within budget, adhere to high quality standards and meet project teams’ expectations.
• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of project team.
• Coordinates communication with all areas of the enterprise that impact the scope, budget, risk, and resources of the work effort being managed.

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 5 years of relevant working experience in ICT infrastructure
• At least 5 ICT infrastructure operations with domain; system, servers, virtualization, support in audit & compliances.

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!
OR
Email your resume to: [email protected]

Wyman Low
Team Lead (IHRP - CP)
Low Yong Wei (Wyman) - R1550983
ScienTec Consulting Pte Ltd - 11C5781

Company Description

Established in 2003, Straits Dental Group has grown from its humble beginnings to become a leading Dental practice in Singapore. We offer an extensive range of dental & aesthetics services for the entire family, paired with the latest technologies at our various clinics.

At Straits Dental Group, we believe that each and every patient is important. We strive not only to provide a patient-centered comprehensive approach to treatment, but also seek to ensure that patient’s experience with us is as comfortable as possible.

If you are interested to be part of our team, please submit your detailed resume with information on current salary, expected salary and date of availability to [email protected].

Only shortlisted candidates will be notified.

Responsibilities:

Operation Management

• Ensure efficient and effective delivery of services and clinical care in the clinic
• Provide leadership on the day-to-day operations of the clinic
• Review, standardize and streamline workflow and processes
• Manage all administrative functions and reports
• Act as point of contact for Management
• Compliance with PHMC and MOH Ethical standards

HR/Staff Management

• Oversee, recruit and coach a team of dental nurses
• Manage all manpower requirements and HR policies, Payroll, Leave Management, etc
• Planning and management of staff/dentists schedule
• Staff appraisals
• Arrange regular clinic staff meetings

Inventory Management

• Management and negotiation and purchasing with suppliers within budget
• Conduct regular stock take and ensure good level of stocks at all time

Customer Management & Others

• Manage customer enquiries and other customer service/operational issues
• Perform other related duties and responsibilities as and when assigned

Business Development

• Business Development in terms of expansion of clinics and patients growth
• Marketing planning and execution of promotion
• Assist and development of social media marketing

Requirements

• Can-do attitude and positive demeanour, a people person
• Able to work independently
• Diploma/Degree in Management Studies or equivalent
• Minimum 5 years of operations management & supervisory experience
• Candidates with healthcare/hospital work experience will have an added advantage
• Proficient in Microsoft Office applications
• Good communication and interpersonal skills

Key Responsibilities:

- Risk Analysis and Mitigation: Implement and oversee the measurement, monitoring, and management of credit and counterparty risks for selected product lines. Analyze risk reports, develop mitigation strategies, and actively participate in risk assessment and trading strategy meetings.

- Reporting and Compliance: Regularly review and report on exposure limits, ensure accurate risk data within company systems, and spearhead the resolution of reporting discrepancies. Advocate for and implement enhancements to risk assessment protocols and IT systems.

- Stakeholder Engagement: Engage with internal stakeholders across various levels, ensuring risk perspectives are integrated with commercial strategies and operational practices. Provide insightful risk assessments to aid in strategic decision making.

- Market Risk Oversight: Monitor market risk parameters including Value at Risk (VaR) limits, analyze potential risk events, and communicate findings and recommendations to key business units.

Qualifications and Attributes:

- Educational Background: Bachelor’s degree in Finance, Economics, Accounting, or related fields. Advanced degrees or certifications such as CFA are advantageous.

- Experience Requirements: At least 10 years of relevant risk management experience in sectors such as investment banking, commodities trading, Experience in both credit/counterparty risk and market risk is highly regarded.

- Skills: Exceptional analytical skills, comprehensive knowledge of commodity markets and products, proficiency in risk management software, and the ability to simplify complex data for various audiences.

- Leadership and Influence: Ability to manage and influence senior management decisions. Must be proactive in identifying and resolving risks before they escalate.

Interested candidates are invited to submit a resume outlining their qualifications and experience related to the responsibilities and requirements stated, to [email protected]

Due to the strategic nature of this position, only candidates who meet the above criteria will be contacted for interviews.

EA License: 16S8131

Recruiter License: R1104469

Job Description & Requirements

• In charge of the day-to-day store operations with responsibilities involving sales, cashiering, staff management, and customer handling
• Achieve branch KPI, sales targets, goals, and objectives
• Makes sure that the outlet has maintained good housekeeping standards, maintained at the highest level and maximum cleanliness and hygiene standards. Ensures that all staffs understand and adhere to food hygiene and housekeeping procedures.
• Assess and handle customer complaints.
• Provide in-house operations training.
• Interviews Part-time staff’s applicants, conducts training appraisals and performance reviews and counselling

Requirement:

• Preferably with 5 years’ F&B or retail experience
• Possess good management and strong leadership qualities
• Eager to learn and able to acquire new knowledge and skills quickly
• Good interpersonal skills
• Strong sense of customer service
• Quick thinker with the ability to solve problems and make effective decisions
• Ability to work under pressure in a fast-paced working environment

· Create informative content, press releases, articles and media opportunities for the SNPC and Team Singapore athletes who are competing at Major Games.

· Develop and implement effective communication strategies to build brand awareness and expand the visibility of the organisation.

· Plan and execute the design, content and production of all marketing materials and publications.

· Build and manage media and influencers contacts, identify editorial and speaking opportunities, develop press materials to secure media coverage and support corporate events, media interviews and media engagements.

· Manage SNPC’s social media channels and website and to respond to communications-related issues in a timely manner.

· Use data analytics, and social media listening tools to stay on top of trends, measure performance and gauge the effectiveness of our communications strategy to allow continuous improvement.

· Steward internal communication within the organisation and manage staff engagement programmes and relevant internal communications initiatives.

Junior / Senior Hotel Duty Manager

Working Location: Village Hotel Sentosa

Working Hours: 5 days work week, 44 hours per week; Rotating shifts for Morning, Afternoon, Night ( including weekends )

Job Description:

• Responsible for ensuring the proper, efficient, and profitable functioning of the Hotel.
• Supervise sections in the Front Office, including reception, cashier, telephone, reservation, and baggage services. Monitor staff members’ conduct and job performance and to project a positive corporate image to guests.
• Provide prompt, courteous, and efficient service to guests and handle guest complaints with tact and diplomacy. Assist in guest check-ins and check-outs.
• Assist in inspecting rooms assigned to VIPs before their arrival, escort VIPs to their rooms and ensure complimentary amenities are provided. Inform relevant departments about VIPs’ arrival.
• Check the Logbook for messages and follow up actions at the beginning of each shift. Issue keys to authorized personnel only and initiate correspondence regarding enquiries, reservations, and complaints. Monitor housekeeping discrepancy reports and take corrective actions when necessary.
• Handle security-related matters, such as directing guests reporting incidents or theft and addressing guest conduct issues with the Security Department.
• Maintain the cash float amount according to expected occupancy. Authorize rate and room changes, paid outs, cash advances, and acceptance of cheques following procedures and credit policies.
• Take charge of training all reception staff members, include planning, organizing and conducting on-the-job training.
• Conduct spot checks on outlets in the absence of the Outlet Manager.
• Monitor room inventory closely to maximize room utilization and generate higher revenue.
• Collaborate with Sales to optimize revenue and occupancy from group allotments.
• Take on the responsibility of evacuating staff members and guests during a fire in the absence of the Safety & Fire Manager. Attend CERT training as required by law and regulations..

Requirements:

• Guest facing hospitality experience required
• Minimum 3 - 4 years of guest service executive experience covering duty manager duties
• Able to commit to rotating shift work including weekends

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

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EA License No: 05C3451

We are seeking a dynamic and experienced individual to oversee our Customer Service and Travel Curation team. The primary responsibility of this role is to ensure the seamless operation of our travel curation process, timely delivery of curated travel packages, and exceptional customer service to uphold our company's reputation. The successful candidate will lead a team, manage relationships with overseas operators, handle client complaints effectively, and maintain key performance indicators (KPIs) related to travel deals on our platform.

• Oversee Travel Curation Process: Directly manage the travel curation team to ensure the timely creation and updating of travel packages. Coordinate with the sales team to align travel offerings with market demands and promotional activities.
• Manage Customer Service Operations: Lead the customer service team to deliver outstanding support to clients, addressing inquiries, complaints, and requests promptly and professionally.
• Vendor Relationship Management: Cultivate and maintain relationships with overseas operators and travel partners. Negotiate contracts, secure favorable terms, and monitor performance to ensure the delivery of high-quality services.
• Performance Monitoring and Reporting: Establish and monitor KPIs related to travel deals on our platform, with a focus on achieving a minimum 30% contribution to total offerings from the Uplay portal. Analyze performance metrics, generate reports, and provide insights to drive continuous improvement.
• Operational Efficiency: Streamline processes and workflows to optimize efficiency and productivity within the customer service and travel curation teams.
• Adherence to Policies and Regulations: Ensure compliance with company policies, industry regulations, and ethical standards in all aspects of customer service, travel curation, and vendor management activities

Requirements:

• Bachelor degree or Diploma in Business Administration, Hospitality Management, or related field (preferred).
• Experience in customer service management and/or travel industry operations is an advantage
• Min 3 years of relevant experience
• Excellent communications skill
• Willing to travel when required
• Able to work on weekend/public holidays when required