Total 3,448 module manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Operations Risk Manager, First Line Risk & Controls, Fintech

As key member of the Operations Department, you will be responsible for managing its’ risks and regulatory obligations:

Risk

Provide support and advice in relation to the risk framework and policies and processes

Support annual RCSA exercise

Test RCSAs to ensure fit for purpose prior to compliance audits

Update and maintain Key Risk Indicators

Collate KRI reports/results

Prepare risk dashboards for committees, reporting and management

Provide Operations specific support to other controls functions (e.g. for BCM exercises, tech risk assessments, fraud investigations, internal and external audits, regulator enquiries/inspections)

Compliance

Support Compliance team to ensure Operations team, staff and procedures align with applicable regulations covering regulatory compliance (MAS PSA, AML, CFT, Sanctions, etc.)

Work with second line to identify any controls gaps related to compliance above

Provide relevant documentation, reports, or further material to verify compliance, support investigations, etc.

Ad-hoc support for projects such as systems upgrades, process updates, change/transformation.

Advise/educate/train department members on compliance requirements, procedures, etc.

Requirements

Suit those with 5-7 years in banking/financial services audit, assurance, enterprise risk or ORM

Knowledge of banking/financial services operations well regarded

Well versed in risk management and internal controls

Compensation

$6kpm-$8kpm

Sloane | Shorey

Sloane Shorey Consulting is a Singapore-based executive search firm founded in 2016. We specialize in risk management recruitment for the banking & financial services sector across Asia and the Middle East. Our coverage includes financial risk management, operational and enterprise risk, and regulatory risk and compliance.

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Responsibilities:

• Spearhead and steer the seamless flow of operations.
• Monitor and optimize daily operational activities with effective workforce planning.
• Handle the allocation of daily tasks, including meticulous scheduling for technicians, taking into account their location, duties, and leave arrangements.
• Proactively assess and incorporate continuous improvements in delivery methods.
• Facilitate daily meetings at the workshop and disseminate essential updates to the team.
• Collaborate closely with technicians to tackle on-field challenges and find practical solutions.
• Establish effective communication channels with the sales team to ensure top-tier service delivery to customers, with a focus on quality equipment and skilled personnel.
• Enforce company policies and safety protocols through effective communication and implementation.
• Ad hoc duties as assigned

Requirements:

• At least a Diploma/Degree in Mechanical Engineering or equivalent
• At least 5 - 8 years of operations experience preferably from Oil & Gas industry bacground
• Ability to start work within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Purpose:

This position is responsible for the daily operations of the respective assigned 4 - 6 outlets as well as to maximise the sales and optimise profits. He/ she has to build positive business relationship with the Outlet-in-Charge and Team.

Main Responsibilities:

1) Sales & Business Results

• Consult and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Oversee and manage all areas of assigned outlets and make decisions on matters pertaining to assigned outlets.
• Use all informational resources available such as P&L and Customer Feedbacks information, etc, to identify opportunities and threats to build a business plan to optimize potential.
• Monitor and analyse outlets’ business results. Self-initiate and periodically develop business plan to improve stores’ results.
• Hold Monthly Area Meeting with all Outlets-In-Charge to account for business results, discuss over people development or movement and to update the team on the company and area directions or initiatives.
• Develop, execute and follow up stores’ action plans in term of People, Food Safety, QSC, Sales and Profit.

2) Safety & QSC

• Support, coach and consult teams to produce consistently high levels of QSC, safety and sanitization standards and guidelines.
• Submit Incident Report inclusive of actions taken for customers’ feedbacks and any stores’ incidents timely according to company guidelines.
• Ensure stores’ food products and ingredients store, use and sell according to First-In-First-Out and First-Expire-First-Out guidelines.
• Demonstrates and reinforces behaviors to gain commitment from Crew to Outlet Leadership Team to deliver Excellent QSC standards.

3) People

• Support, coach, consult Store-In-Charge to develop recruitment and training plan so that stores are appropriately staffed with competent staff and management team.
• Select, interview, hire, conduct On-Job-Evaluations (if necessary) and train direct reports based on areas’ needs and goals.
• Know, enforce, educate and consult with all staff on all appropriate HR policies, labor laws, security and safety procedures.
• Conduct performance appraisals and gives input based on defined goals and objectives for each direct managers and staff.
• Ensures that individual development plans for service & kitchen team to Outlet Managers are implemented as per guidelines or/ and plans.

4) Administrative and others

• Conduct Cash Audit and Food Safety and QSC Audit on the assigned stores at least once per assigned outlets on monthly basis. Coach and develop action plan with stores’ leaders.
• Review and ensure outlets’ Month-end administration and submission is timely and accurately.
• Ensure stores perform daily sales deposit, shift control, inventory ordering, petty cash reimbursement and other tasks in accordance to standards timely and consistently.
• Submit and present monthly operations sales, accountability and action plan report.

Job Title- Manager On Duty

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential.

This role is ideal for a career driven individual wishnig to expand his or her career in hospitality. Opportunities to advance from this role and within Accor Hotels Singapore.

Responsibilities

• The Manager on Duty manages the daily operations of the front office to ensure the efficient functioning of the team in accordance with the department's operating procedures and service standards.
• He/She develops operations plans, monitor room inventory and collaborates with other departments on special guest.
• Manager on duty managers guest satisfaction and assists in reservatiosn and guest relations
• He/ She also manages personalised reception service for VIP guests, implement loyatly programmes and identifies and resolves deviations and irregularities in service operations.

Job Summary

• Assists the Department Head in directing and supervising the activities of the Front Desk, Telephone Operator and overall Guets serevcies.
• Responsible for welcoming guests' queries, complaints and request in the Lobby Area.

Requirements

• A positive attitude, friendly and outgoing person
• Enjoys guest services as his or her main job – passionate about customer service
• A strong team player & willing to help everyone
• Likes new challenges and can work under pressure
• Willing to learn new things
• Good time management skills
• Strong administrative skills
• People's friendly and customer centric
• Strong computer skills
• Strong communication skills
• Good leadeship skills
• Good telephone manners

Interested candidates, please send your CV to [email protected] and [email protected].

Responsibilities:

• Manage and oversee daily operations and ensure compliance with operations standards and procedures.
• Reviews/Plan Work Schedules to achieve high labor productivity & maintaining efficient labor strength.
• Manage costs within the budget to meet business results.
• Ensure customers needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Train new and current employees on proper customer service practices and ensure teamwork
• Handle all restaurant administrative duties

Requirements:

• Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
• Customer-oriented with a high desire for service quality.
• Strong planning and organizational skills with a keen eye for details.
• Able to motivate employees to work as a team
• Able to multi-task and work under pressure.
• Self-motivated and able to work in a fast
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

The Super Loco Group

Assistant Restaurant Manager for Super Loco, up to $4,200/month + Incentives ($300-$700/month)

Do you love people and tacos? If so, Super Loco is the place for you!

Super Loco is one of Singapore’s leading Mexican restaurant groups and we are looking for a hands-on, experienced Assistant Restaurant Manager to join the team. If you want to be part of a fantastic, growing brand, we would love to hear from you!

Who are we?

The Super Loco Group operates four Mexican restaurants in Singapore, serving up fresh, creative interpretations of classic Mexican food in a fun and festive environment. One of our aims is to provide a work environment for our teams to be as enjoyable as it is for our guests, creating a culture of fun and inclusivity, inspiring each other and giving opportunities for promotion and career progression.

As an Assistant Restaurant Manager, you will:

· Display excellent communication skills and promote communicate within your teams.

· Lead by example in everything you do!

· Inspire your team to have fun and achieve great results!

· Fully support the Restaurant Manager, driving sales and controlling costs.

· Work hard and celebrate your successes.

· Display high standards and take pride in your work.

· Think positively, look for opportunities and have a “can-lah” attitude.

What you can expect from us?

· Sales Incentive earned from date of joining

· Fixed Monthly Incentives of $300

· Sales Incentives up to $400

· AIA Medical Insurance

· 12 days annual leave

· 44 hours, 2 days off, 5-day work week

· Birthday Leave

· Daily Staff Meal

· Late Night Transport

· A positive work environment

· A company who is passionate about sustainability

· Reward and recognition (we love celebrating everything!)

· The opportunity to develop and grow with the brand and progress at your own pace

What’s next?

1. We will contact you to arrange a quick chat over the phone.

2. Meet the team, ask as many questions as you wish, and demonstrate your passion for restaurant operations

3. Once we’ve WOW’ed each other, you’re in!

Job Responsibilities:

• Oversee the daily operations of a few outlets for efficient operations
• Recruit, hire, and train new managers in their direct area
• Provide solutions and alternatives to overcome operations challenges for all direct outlets
• Monitor sales and work toward meeting quarterly objectives
• Minimize cost and labor by reviewing schedules and inventory use
• Visit stores to evaluate operations, cleanliness, and efficiency of each area
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Provide excellent service experience to all customers
• Plan and assign daily workloads to team members.
• Develop and enforce established policies and procedures.
• Establish operational strategies to meet quality and customer service standards.
• Develop marketing strategies to improve sales and profitability.
• Maintain the outlet facility clean and safe.
• Obtain customer feedback and recommend necessary outlet operational changes.
• Organize regular meetings to discuss issues and updates.
• Address customer queries courteously and ensures customer satisfaction.
• Able to be a backup for all position
• Able to perform additional duties as requested by the Management as and when required

Job Requirements:

• Team player
• Customer-centric
• Interested in F&B industry
• At least 5 years of relevant experience
• Able to work independently and under pressure
• Able to perform shifts, and work on weekends & public holidays
• 6 days per week
• Singaporeans only

Benefits:

• Staff Meal
• Uniform provided
• Birthday Voucher
• Employee Discount
• Sales Target Incentive

Brief Summary:

• Basic $3800 - $4200 (Depends on experience)
• Mon - Fri; 9.00am to 6.00pm
• Working location: Lower Delta Road
• Permanent role

Job Responsibilities:

1. Lead and motivate a small customer services team.
2. Handle customer issues and complaints.
3. Collaborate with suppliers and vendors, including key carriers, to enhance services.
4. Drive top-line growth through retention, penetration efforts, and business development.
5. Regularly review and optimize business processes and customers' SOP.
6. Review service experience, discuss improvements, and build relationships for business growth.
7. Audit responsibilities for filing and updating customers' and suppliers' records in iFMS.

Job Requirements:

• Min. general degree or professional diploma in business / sales & marketing / logistics.
• Min. 1-2 years of relevant experience leading a team in the logistics industry.
• Proficient in Portnet is an advantage.
• Pass Singapore Customs Declaration Test is an advantage.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Financial Reporting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Position Overview

The Automatic Exchange of Information (‘AEOI’) Team is seeking a Manager who will be responsible for servicing AEOI clients in the APAC region. Reporting to the Senior Vice President (AEOI) in Singapore, the AEOI Manager will be responsible for coordinating AEOI services for 80+ clients: completion of annual regulatory deliverables, engagements for existing and new clients, supporting the business development teams in the region, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated administration.

The Role:

· Manage communications and ongoing relationships of investment managers, investors, and other external and internal stakeholders. Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.

· Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.

· Communicate daily with remote teams and reporting lines; preparing and providing progress and status updates and escalating items as required.

· Prepare, and/or review prepared AEOI filing analysis output from back office for delivery to clients.

· Review and provide feedback on self-certifications and IRS withholding forms

· Read and interpret Financial Statements in order to determine account values.

· Research, analyze and provide recommendations for process improvements to increase operational efficiencies.

· Identify, analyze and troubleshoot classification and re-classification inconsistencies.

· Additional tasks as assigned

Basic Requirements:

· Degree qualified (preferably in a discipline relevant to Financial Services)

· 6+ years’ experience in Financial Services, with exposure to FATCA & CRS regulations an advantage

· Proven strong client relationship skills

· Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills

· Proven experience managing at team, at least 3+ years’ experience

· Exceptional attention to detail

· Results driven and self-motivated

· Ability to work in global teams and adapt to different communication styles

· You have good client/ business relationship management

· You have strong interpersonal & communication skills

· You are proficient in Microsoft Applications (Word, Excel, PowerPoint etc.)

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities.

We are a halal restaurant located island-wide!

Job Description:

• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Keeping customers happy and handling complaints.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

This position reports to Programme Director, Certification Programmes.

KEY RESPONSIBILITIES

(A) Course Development and Management:

· Project manage the development of courses for learning and development programmes for legal industry professionals

· Conduct learning needs analysis and support industry engagement to produce course curriculum and courseware

· Coordinate with subject matter experts, curriculum specialists and other contributors to deliver course materials

· Provide other programme support through research, outreach and engagement of legal community

(B) Course Facilitation and Training:

· Implement various learning methods, including e-learning courses, coaching, job-shadowing, and workshops.

· Assist in facilitation of onsite courses and asynchronous learning.

(C) Programme Administration:

· Supervise staff and operations to ensure adherence to accreditation standards and Skillsfuture Singapore funding requirements

· Design and manage internal operational processes for course administration.

· Track and manage budgets for learning and development programmes.

· Negotiate contracts and maintain relationships with vendors, consultants, adjunct faculty and content licensors.

· Manage the learning management system and other technology solutions used for programmes. Coordinate with technology team for enhancements and any required integrations with internal and external IT systems.

· Plan and coordinate events or activities relating to the programme, such as mentoring sessions, guest speaker sessions, etc.

· Supervise administration of course funding and subsidies.

(D) Programme Marketing:

· Participate in promotion and outreach efforts to drive registrations for programmes.

· Work with internal marketing team for producing marketing collaterals and social media assets.

KEY SPECIFICATION

· A good degree from a recognised university with at least 6 years’ relevant experience in adult education, learning & development or curriculum development. Law degree preferred.

· Experience in continuing legal education, legal knowledge management would be an advantage.

· Familiarity with Skillsfuture Singapore frameworks, processes and funding administration preferred.

· Experience in planning curriculum and designing/managing learning and development programmes would be an advantage.

· Able to build positive and productive relationships with colleagues and other stakeholders.

· Good interpersonal, writing, communication and presentation skills.

· Meticulous, resourceful, creative and organised.

· Able to engage confidently with members of the Judiciary and legal community

· Experience with using learning management systems or other legal technology solutions would be an advantage.

· Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.

Job desctiption :

· Prepare and analyze financial statements, including income statements, balance sheets, and cash flow statements. Ensure accuracy and compliance with accounting standards.

· Management of Journal Entry, Accounts Payables and Accounts Receivables functions

· Responsible for month and year end closing

· Preparation of bank reconciliation and GST returns

· Coordinate year end audits

· Handle full set of accounts including AR,AP,GL and etc

· Prepare audit schedules and support auditor in conducting external audit.

· Ensure daily operations issues are resolved for accounts and finance team

• Provide other administrative support and other ad-hoc and administrative duties as assigned

Requirement:

• Min. Diploma in Accountancy or equivalent
• Preferably with minimum 3 years relevant working experience in Accounts
• Good Microsoft Excel skills, computer literate and experience in computerized accounting system
• Experience in SAP accounting software would be advantageous
• Excellent organizational skills, ability to multi-task, good sense of urgency and works independently
• Team player with good interpersonal and communication skill, initiative and self-motivated
• Ability to work under pressure and meet tight deadlines

·

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

The Policy & Planning department in SBF engages and partners with stakeholders from businesses, trade associations and chambers, and government agencies to co-develop policy positions and advocate for pro-enterprise policies to support the needs of the Singapore business community.

The Manager plays a key supporting role in developing policy recommendations and driving partnerships through key engagement activities with external stakeholders.

Job Responsibilities

• Support the development of policy papers and recommendations concerning issues of interest and concern to the business community. These topics include but are not limited to macroeconomic review and emerging opportunities, talent development and workforce resilience, and sustainability and ESG (environmental, social, and governance) priorities.
• Work with the business community and relevant stakeholders on collaboration initiatives or projects for ecosystem and industry development.
• Conceptualise and organise key events such as ministerial dialogues, fireside chats, and company visits to facilitate engagement and interaction between private and public sector stakeholders.
• Support the review of SBF’s strategic direction and increase the visibility of SBF’s corporate achievements to better articulate our value to our stakeholders and members.

Job Requirements

• At least 5 years of relevant working experience in the private or public sector on policies related to businesses or in policy development roles will be an advantage.
• Good understanding of and interest in the key concerns and challenges of the Singapore business community, especially SMEs.
• Awareness of government policies and programmes to support businesses.
• Proactive and possess the drive and resourcefulness to come up with meaningful recommendations.
• Able to work well in a team and as an individual contributor.
• Good interpersonal communication skills.

Note: We are looking for Assistant Manager to Lead Manager and job level offered will commensurate with experience.

$2700 to $3000

5 days work, 50 working hours per week

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 2 to 3 years of relevant F&B managerial experience
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Benefits

• Government Sector
• Attractive Remuneration Package
• Salary up to $5800 / AWS /VB
• Queenstown

Responsibilities

Renal Coordinator is responsible for the administration of the renal programme which provides disease specific management for patients with chronic kidney disease (CKD Stage 1 to 5).

• Initiate, administer and implement programme in line with hospital practices, policies and protocols
• To be liaison personnel working closely with clinicians, nurses, Medical Social Workers (MSWs), and internal and external service providers to ensure smooth operational and clinical aspect of programme
• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate CKD and pre-dialysis education workshops and relevant training sessions
• Coordinate outpatient vascular access creation appointments, peritoneal dialysis (PD) catheter insertion/removal and training

Requirement

• Professional qualifications in Administration and/or Management or Degree in Nursing, Biomedical Science, Life Science or General Science
• At least 2 years prior and relevant experience in a healthcare environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

Interested candidates kindly click the APPLY NOW button or email updated resume to stephanie(a)mci.com.sg

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your

personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chanel Loh Su Fui

Registration Number: R22110419

EA License No: 06C2859 (MCI Career Services Pte Ltd)

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Incident Management is part of the Response and Recovery whose aim is to respond to an incident in the manner that will reduce the impact and risk to the organization as much as possible. The Incident Manager will be required to take charge of Information Security events and incidents as they occur and co-ordinate and work collaboratively with colleagues across the business to resolution.

Responsibilities:

• Establish oversight of information security events and incidents and communicate analysis, containment and remediation efforts to all business partners.
• Incident response and recovery plans will be available to use and should be maintained by the team. Any issues that require management escalation will be expected to be completed in a timely manner including all appropriate information in relation to risk and action times.
• The Incident Manager will be expected to provide status updates and post-incident reports for executives and stakeholders in non-technical terms encompassing risk, impact, likelihood, containment and remediation activities and threat actors.
• Risk management including briefing and recommending actions to executive leadership within Global Information Security and other business partners on events and incidents
• The incident manager will be part of a global 24/7 rotation and there is a requirement to work 8-10 weekends per year on an on-call basis as a primary contact and 8-10 weekends as a secondary contact. There will also be a requirement to cover the majority of US holidays.
• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Skills:

• Proven experience handling Information Security related events and incidents
• Experience in an operations focused role with an emphasis on incident response
• Demonstrable experience in the coordination of containment activities related to cyber security incidents
• Familiarity with security vulnerabilities exploits and APT tools, techniques and procedures
• Familiarity with network security vulnerabilities, exploits, malware and digital forensics desirable
• An excellent communicator who can adapt to their audience
• Decisive and can make difficult decisions in what can be a high pressure environment
• Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results
• Able to handle multiple competing priorities in a fast-paced environment and take action without causing an undue delay
• Supportive and can work well as part of a team as well as independently
• Ability to remain calm under pressure
• Ability to work in a strong team-orientated environment with a sense of urgency and resilience
• Must be able to think outside the box and develop solutions to accomplish seemingly impossible tasks whilst remaining risk and objective focused

Job Purpose and Impact:

The Project Management Office Manager will drive the business group’s strategic initiatives, prioritization and development of a roadmap. In this role, you will propel our strategy forward, prioritize resources, measure progress, drive accountability and a sense of urgency in the business. You will lead and facilitate complex projects by effectively leveraging organizational resources and aligning teams towards shared objectives that deliver value for our customers and drive profitable business growth.

Key Accountabilities:

• Drive PMO strategies, goals and build up the PMO portfolio, financial revenues and key stakeholders management.
• Partner with internal and senior stakeholders
• Partner with the strategy team, business and functional leaders to create a strategy execution roadmap and ensure that the project portfolio aligns with the strategy.
• Develop a framework for key strategic priorities with clear milestones and responsibilities including sequencing of capability builds and short-term and long-term initiatives.
• Develop a robust framework including metrics to evaluate the overall project portfolio, measure progress and track the impact.
• Partner with the project teams to ensure projects have robust business cases, clear project plans, right resource and are being executed on schedule and on cost.
• Provide insights to the leadership to enable rigorous and objective decision making.
• Develop and deploy best practices for managing the overall portfolio and ensure we have clear processes and governance around projects.
• Build a high performing PMO organization across APAC including recruitment, performance and talent management including overseeing team members that monitor and report on the status of projects including cost, timing and staffing.
• Co-ordinate with CFB Enterprise PMO team and other global stakeholders as required and also for sharing of best practices.
• Identify and resolve obstacles to completing project on time and to budget.
• Ensure team adheres to internal and external quality standards.
• Lead project teams, assign individual responsibilities, develop project schedules and determine resource requirements.

Qualifications:

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum of eight years of related work experience
• Other minimum qualifications may apply

Preferred Qualifications:

• Experience in leading and facilitating complex cross-functional projects
• Background industries from Food Manufacturing / Food and Beverage Products / FMCG would be a huge advantage.
• Resourceful in activating and leveraging organizational resources to effectively develop and deliver portfolio projects.
• Strong critical reasoning and business acumen to build a balanced portfolio of short-term and long-term projects that systematically advance the business strategy.
• Proven ability to embed a culture of strategy execution and cross-functional alignment deeply into the organization.
• Capable of bringing clarity and focus to top priorities in a complex operating environment
• Three years of supervisory experience

Reg No: R1442448
BeathChapman Pte Ltd
Licence no. 16S8112

The Leasing Manager is responsible for formulating and implementing effective marketing strategies to maximize rental and occupancy for assigned properties, with a focus on self-storage spaces. The role involves sourcing and developing new clientele, establishing business and pricing models, conducting market research, securing new tenants, and maintaining positive relationships with existing tenants. The Leasing and Marketing Manager plays a key role in optimizing space take-up and ensuring revenue growth for the company.

• Formulate and implement effective marketing strategies to maximize rental and occupancy for assigned properties and self-storage spaces.
• Source, develop, and establish new clientele for self-storage through various channels, including business contacts from the parent group, networking with industry users, and engaging with local communities.
• Develop business, pricing, and engagement models for various clientele.
• Monitor self-storage space take-up, understand client requirements, and suggest product changes to enhance business lines.
• Conduct market research to understand industry needs and maintain up-to-date market benchmarks for industrial properties and self-storage spaces.
• Integrate findings into the Annual Marketing Plan, subject to regular review
• Source and manage leasing pipelines to improve lead conversion for industrial space.
• Increase property occupancy by collaborating with real estate professionals, local newspapers, and other media.
• Undertake any ad-hoc tasks assigned from time to time.

We are seeking a candidate with a bachelor's degree in Marketing, Business Administration, Real Estate, or a related field, coupled with proven experience in leasing and marketing, preferably within the real estate industry. The ideal candidate will have a successful track record in developing and implementing effective marketing strategies, clientele development for self-storage spaces, and creating business and pricing models. Strong market research skills, the ability to secure new tenants, and excellent interpersonal and communication skills are essential.

If you possess these qualifications, we encourage you to apply.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23699
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

We are looking for an (Assistant) F&B Outlet Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

As an Assistant Outlet Manager, your responsibilities includes maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

You are expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Job Responsibilities

• To coordinating daily restaurant management operations.
• To deliver superior food and beverage service and maximizing customer satisfaction.
• To respond efficiently and accurately to restaurant customer complaints.
• To coordinate daily Front of the House and Back of the House restaurant operations.
• To regularly review product quality and research new vendors.
• To organize, supervise shift and prepare rostering of employees.
• To appraise staff performance and provide feedback to improve productivity.
• To estimate future needs for goods, kitchen utensils and cleaning products.
• To ensure compliance with sanitation and safety regulations.
• To manage restaurant’s good image and suggest ways to improve it.
• To control operational costs and identify measures to reduce waste.
• To create detailed reports on weekly, monthly and annual revenues and expenses.
• To promote the brand in the local community through word-of-mouth and restaurant events.
• To recommend ways to reach a broader target market.
• To train new and current employees on proper customer service practices.
• To implement policies and protocols that will maintain future restaurant operations.
• Any other tasks assigned by the Outlet Manager.

Requirements and skills

• Prior experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Prior customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable, PeachWorks and Raptor
• Strong leadership, motivational and people skills
• Acute financial management skills
• Diploma in Business Administration; Hospitality Management
• Singaporeans/PRs preferred

Please note that we are an establishment that serves pork.

(1) Experienced in F&B operations for at least 2 years;

(2) Independent with initiative;

(3) Maintain daily and monthly reports of outlets;

(4) Preparation of profit / loss statements;

(5) Purchasing of materials if required;

(6) Sourcing for clients to rent stalls;

(7) Daily operations of outlets.

Job Description:

• Strategize and design roadmap to grow and future-proof the membership programme, from revenue generation and data management to marketing technology and member experience.
• Develop marketing automation journeys and create personalized email content on Salesforce Marketing Cloud (SFMC), perform database segmentation and run regular A/B tests to drive engagement and return stays.
• Analyse performance of membership growth and engagement, marketing automation and email campaign performance using Salesforce Marketing Cloud (SFMC), Google Analytics, Looker Studio and email deliverability tools.
• Plan and execute multi-market initiatives, both digital and offline, to acquire and engage members.
• Provide governance and training to internal stakeholders, where necessary, on the membership programme.

Job Requirements:

• Ability to thrive in a fast-paced, dynamic environment, while being detail-oriented
• Minimum 4-6 years of work experience in email marketing/marketing automation and/or loyalty programme management
• Strong copywriting skills
• Strong analytical skills
• Hands-on experience with Salesforce Marketing Cloud (SFMC) will be advantageous

Job Description

Accounting:

• Execute the monthly closing activities, journal entry posting, preparation of open item schedules, management reporting, etc.
• Liaison with global shared-service team to manage/monitor non-manufacturing and manufacturing accounting operation.
• Handle internal & external audit including financial statement preparation; main interface with auditor at working level.
• Monitor and support India’s accounting operation.
• Handle Leasing and Fixed Assets accounting.

Treasury:

• Manage treasury function including payment approval & cash flow reporting; interface with Global Treasury function and banks at working level.
• Monitor and support India’s treasury operation.

Tax:

• Manage and handle tax matter including corporate tax, GST & withholding tax reporting etc; main interface with tax authority, tax consultant at working level.
• Monitor and support India’s Tax operation.

Internal Control:

• Key responsible working level person to manage Internal Control system routine review and conduct annual Internal Control assessment.
• Provide assistance to superior, other ad-hoc activities.

Requirement

• Bachelor's Degree in Accounting with at least 5 years in Big 4 audit firm & 2 years commercial experience, with strong knowledge of IFRS & taxation.
• Treasury, Fixed Asset Management and/or International Tax experience will be an added avantage.
• Proficient in SAP S4, MS Excel, Word, etc.
• Positive team player with good communication and interpersonal skills.
• Possess strong analytical skills.
• Adept in working under pressure and tight timelines in a dynamic and fast moving environment.
• Self-motivated, meticulous and able to work independently.

The Goodburger is an exciting startup serving amazingly delicious plant-based burgers that taste like the real thing. Our mission is to drive change for a more sustainable future and kinder world... one burger at a time!

We're looking for experienced managers and leaders from the fast food / fast casual food and beverage industry to help us build an international brand that would make Singapore proud!

Key Responsibilities:

• Develop SOPs to allow the brand to expand while maintaining quality and service standards
• Assist Store managers in all aspects of their business.
• Guide Store Managers in maximizing sales and controls thus resulting in achievements of budgets.
• Work to exceed sales and targets to maximize profitability.
• Assist in the opening of new stores.
• Responsible for all aspects in the management and operations of company stores.
• Deliver on all Operational goals, focuses and KPIs.

Follow us at www.instagram.com/thegoodburgersg or www.facebook.com/thegoodburgersg