Total 10 process improvement manager job vacancies in F&B / Tourism / Hospitality category in D20 Bishan, Ang Mo Kio

Job Title: Full-Time F&B Operations Manager

We are seeking a dynamic and experienced F&B Operations Manager to lead daily operations and drive excellence in our food and beverage establishment. If you’re passionate about customer service, team management, and operational efficiency, we’d love to hear from you!

Key Responsibilities:

• Oversee daily F&B operations, ensuring quality service and compliance with health and safety standards.
• Recruit, train, and manage staff, fostering a positive and productive work environment.
• Handle customer feedback, ensuring high levels of satisfaction and loyalty.
• Monitor budgets, control costs, and prepare financial reports to optimize profitability.
• Manage inventory, supplier relationships, and stock levels.
• Implement marketing strategies, promotions, and seasonal offerings.
• Ensure food and beverage quality meets or exceeds company standards.
• Address operational challenges and maintain seamless service during peak hours.

Requirements:

• Proven experience in F&B management or a similar leadership role.
• Strong organizational, problem-solving, and communication skills.
• Ability to thrive in a fast-paced environment.
• Knowledge of financial reporting, budgeting, and inventory management.

Job Description

Product Delivery

• Safely deliver products (e.g., spa supplies, beauty products, TCM items) to clients and outlets on time.
• Verify delivery addresses, loading/unloading products with care, and ensuring delivery accuracy with supporting documentation (e.g., invoices, delivery orders).
• Optimize delivery routes for efficiency and fuel savings.
• Maintain a clean and well-functioning delivery vehicle, performing daily vehicle checks (fuel, oil, tire pressure).
• Promptly report vehicle issues or delays to management.

Store Management

• Oversee daily store operations, including inventory management, stock replenishment, and product organization.
• Ensure store cleanliness, safety, and adherence to company standards.
• Monitor stock levels and coordinate with suppliers to ensure timely restocking of beauty, spa, and TCM products.
• Manage store documentation, including stock records, invoices, and delivery orders.
• Provide excellent customer service to walk-in clients and resolve any inquiries or complaints professionally.
• Conduct monthly stock-taking and report discrepancies to management.

Requirements

• Valid Singapore driver’s license with a clean driving record.
• Proven experience in delivery driving and/or store management, preferably in the beauty, spa, or TCM industry.
• Strong time management and organizational skills.
• Basic knowledge of inventory management systems.
• Physically fit to lift, load, and unload products.
• Good communication skills and customer service orientation.
• Ability to multitask and adapt to changing priorities.

Summary

Reach Learning and Development is dynamic and collaborative team, we value creativity and innovation that drives impactful employee growth. We foster an inclusive environment that encourages continuous learning and professional development, giving all AppleCare employees an opportunity to thrive. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in. This role is an onsite position based at our office in Singapore, AHA is not an option.

Description

The L&D Program team is seeking a process-oriented individual who will play a pivotal role in driving the design, development, and delivery of programs aimed at fostering a culture of connection and learning within our organization. This role is responsible for operationalizing the strategy across the organization, acting as the voice of the business, keeping regional partners informed, and closely collaborating with the wider team to serve as the conduit to the business in the region. As an Operations & Culture Program Manager, you will collaborate with cross-functional teams to find opportunities within Apple for growth, both in-role as well as developing into new roles. You will implement strategies to help individuals explore various career paths, and connect with leaders and subject matter experts who can help in their growth journeys.

Responsibilities:

• Lead a team of rotations and/or permanent employees focused on the delivery of internally facing programs, projects and services for Reach Operations and Connections teams in the APAC region
• Responsible for performance, development and coaching of direct team members
• Partner with Reach functional teams to champion needs and ensuring regional voices are considered in the overall program strategy
• Work in unison with other Operations Managers and Culture & Connections program managers, sharing best practices, and ensuring cross-region alignment
• Lead cross-functional project teams to implement program initiatives focused on building communities and connections for career development
• Contribute to the strategic planning of a Communities of Practice model, focusing on long-term goals, scalability, and continuous improvement
• Identify and implement process improvements
• Oversee program delivery, ensuring high-quality facilitation and participant engagement
• Contribute to requirements for tools and systems to support professional connections and networking

Minimum Qualifications

• Bachelor's degree or equivalent experience leading in a large-scale organization, training, or learning environment
• 5+ years of experience in people management
• Experience operationalizing strategies and collaborating cross-functionally
• 6+ months experience in Reach, a similar organization focused on employee learning and development, or as a participant in Reach development programs
• Exceptional communication skills, both written and verbal, with the ability to influence and collaborate effectively with global teams.
• Able to work flexible hours to accommodate global collaboration
• Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams
• Makes space to listen, learn, and amplify diverse perspectives and experiences
• Confronts barriers to greater inclusion with tenacity, care and commitment

Preferred Qualifications

• Experience building communities to drive organizational connection and collaboration
• Demonstrated strategic agility, with the ability to translate strategy into actions and pivot where necessary
• Proven capabilities in networking, building strong relationships and influencing key partners, peers, and leadership at all levels
• Strong facilitation, organizational, and time management skills
• Competency in collaborating with technical teams to articulate and define requirements, aligning with program objectives
• Motivated teammate with the ability to collaborate effectively cross-functionally
• Experience in setting and supporting global strategies and implementation plans that align with program strategies, adjusting for regional nuances
• Experience in facilitating readouts to business partners and leadership

Availability: Immediate

JOB REQUIREMENTS

1. Strong Accounts background
2. Able to work independently
3. Good communication skill
4. Deligent and meticulous

JOB DESCRIPTION

Accounts Payable

Monitor and ensure data of inventories/ invoices/ vendor particulars are input into the Accounting System.
Ensure all documentations are well received, invoices tally with delivery orders and ensuring payment are promptly issued within credit term.
Generating of payment vouchers and issuance of cheques.
Ensure payment are immediately entered into the Accounting System upon payment.
Proper filing and book keeping.

Accounts Receivable

Generating invoices accordingly to certified payment.
Follow up on accounts receivable with relevant clients.
Ensure timely collection of payment.
Keeping proper documentations and paper trail regarding related AR matters.

Monitoring of Project

Generate weekly (WIP) Work-in-progress report to reflect revenue, COGS, labour costs and other operating expenses to derive the profitability of the week.
Ensure timely and justifiable certification of payment are provided by Clients.
Keep track of progress claim status and Accounts Receivable.

Finalization of Project

Generate report to reflect the statistics of man-hours/ COGS/ operating expenses and update to system for future reference.
Finalize payment and keep track of retention amount and time frame.
Final settlement of payment and record project reference into “Completed projects”.

Administrative Duties/ Others

Generating of invoices, payment vouchers and other related documents.
Ensure neat and tidy book keeping.
Assist with issuance of wages to workers and breaking down into the appropriate monetary denominations.
Fulfil any other ad-hoc duties as and when assigned by Superior/ Management.
Reimbursement to employees / Petty cash.
Generate weekly reports for Management review. (Progress Claim status, WIP and Accounts Receivable)
Handle GST quarterly report and filing, Form C-S/C submission.
Liaise with auditors for statutory reporting and compliance.

Coordinate with Human Resource and Logistics

About the role

Join the team at ComfortDelGro Bus Pte Ltd, a leading provider of public transport services, as an IT & Resource Planning Manager. In this full-time role based in the North-East Region, you will play a pivotal part in ensuring the efficient and effective management of the company's IT systems and resources.

Key Responsibilities:

Budget management: Monitor and report on the impact of tech initiatives, cost-benefit analysis across tools and processes.

Strategic Planning and Execution: Develop detailed project plans, including scope, timelines, resource allocation, and budget management. Monitor project progress and adjust plans as necessary.

Stakeholder Management: Serve as the primary IT liaison between clients, internal teams, and other stakeholders. Facilitate effective communication to ensure alignment and address any issues promptly.

Resource Management: Allocate resources efficiently to meet project goals. This includes coordinating with ODC, cross function teammates and project schedules. Mobilization for commercial/event contracts.

Process Facilitation and Documentation: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews. Provide regular updates to stakeholders on project progress and performance.

Change Management and User Adoption: Develop and implement strategies to enhance user engagement and proficiency. Provide ongoing support to users to facilitate successful utilization of the system.

Continuous Improvement: Identify opportunities for process improvement. Implement best practices to enhance cost efficiency and effectiveness. Offering insights and recommendations for further improvements based on feedback and observed outcomes.

Data Processing and Output: Use excel to manipulate and analyse data and generate meaningful information.

What we're looking for

Minimum of 5 years of experience in project management.

Project Management: Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously.

Communication: Excellent verbal and written communication skills. Ability to convey complex information clearly to diverse audiences.

Problem-Solving: Strong analytical and problem-solving skills. Ability to think critically and make informed decisions.

Leadership: Demonstrated leadership capabilities, including the ability to motivate and guide teams toward achieving project goals.

What we offer

At ComfortDelGro Bus, we are committed to providing our employees with a rewarding and fulfilling work environment. You can expect:Competitive salary and benefits package
Opportunities for career development and growth
Supportive and collaborative team environment
Work-life balance initiatives

About us

ComfortDelGro Bus Pte Ltd is a leading provider of public transport services in Singapore serving commuters across the island. We are dedicated to delivering safe, reliable and efficient transportation solutions to our customers. Join us in shaping the future of public transport in Singapore.Apply now to become our next IT & Resource Planning Manager.

Home for Good, Singapore, is a registered charity that supports a network of foster and adoptive parents and dedicated volunteers, all working to provide safe and nurturing homes for vulnerable children and youth. Our Vision: A Loving Family for Every Child in Need - this principle drives everything we do.

Our Mission:

• Building Awareness - We actively engage communities through events, talks, and outreach to raise awareness about our cause.
• Recruitment - We are committed to expanding our network of foster families to meet the growing demand in Singapore.
• Resources and Support - We offer practical guidance, shared resources, and emotional support to help navigate the fostering process.
• Reunification Efforts - We support initiatives to help children reconnect with their families whenever possible.

We seek a dedicated and experienced Partnership & Programme Manager to lead our programme initiatives and build collaborative relationships with stakeholders. Reporting to the Executive Director, the ideal candidate will have a proven track record in strategic planning, programme management, community engagement and a genuine passion for our vision and mission.

Objectives of the Role:

• Ensure smooth daily operations in compliance with charity regulations while upholding high service standards.
• Develop and implement programme assessment protocols for evaluation and continuous improvement.
• Build strong relationships with the board, members, community partners, donors, and relevant authorities.
• Oversee effective management of social media platforms to enhance outreach and engagement.

Key Responsibilities:

• Plan and execute HFG-SG’s programmes and services.
• Organise events and activities to support and strengthen foster families.
• Recruit, train, and manage members, befrienders, and volunteers to assist foster families and children.
• Manage social media campaigns and communications to amplify outreach efforts.
• Conduct community outreach with fostering agencies, corporations, and individuals.
• Coordinate and prepare board meetings, including agendas, reports, and minutes.
• Develop corporate collaterals and brand materials, such as the annual report, website content, and presentations.
• Plan and oversee budgets for media and engagement initiatives.

Skills and Competencies:

• Strong strategic thinking and planning abilities.
• Exceptional interpersonal skills for engaging diverse stakeholders.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms and digital marketing.
• Resourceful, adaptable, and collaborative team player.

Why Join Us?

Be part of a mission-driven organisation dedicated to transforming the lives of children and foster families. In this role, you’ll be able to make a meaningful impact while growing professionally.

Application Details:

Interested candidates, please send your resume along with the names and contact details of two referees to:

Home for Good, Singapore
Email: [email protected]

Roles:-

- above 5 yrs accounting experience

-Handle full set of accounts

- Prepare AP, AR and Journals

-Check, verify and Process Invoices, Expense Claim and Reimbursements etc.

-Prepare GST Filings and CPF Submission

-Responsible for all aspects of Administration Functions

-Managing Payroll Administration

-Implementing and Executing HR policies and Procedures

-Responsible for all Aspect of Work Pass Matter which include Application, Renewal and Appeal

- Prepare paperwork, scheduling and facilitation of smooth on boarding and off boarding process

- Perform full payroll process and make necessary tax filings in a timely manner

- Assist in administering benefits, compensation, and any other relevant policies, schemes etc.

- Assist in swift updates of personnel database, and any other related information within the internal HR system

- Greet office visitors, and oversee telephone services, email correspondence, mail distribution

- Maintain office supplies inventory and office efficiency by arranging repairs

- Ensure timely payment and manage budget for any office related expenses

- Organize and maintain files and databases in a confidential manner

- Provide professional level of guidance and HR advisory service to employees in relation to absence and welfare benefit, organizational change, and all other employee-relations matters

- Assist in ensuring legal compliance of regulations and applicable employment laws, and update policies and/or procedures as required

- Perform any other ad-hoc duties as assigned

Requirements

Bachelor’s degree with at least 5 years of relevant working experience

Meticulous with good organisational skills and a keen eye for detail

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Good writing skills with the ability to prepare clear reports

Proficient in handling data and numbers

Proficient in MS Office applications (Word, PowerPoint, Excel and Access) - knowledge in advance Excel is a requirement

Knowledge of student information/database management systems would be advantageous

Strong stakeholder management, influencing and collaboration skills

People-oriented and a proactive team player

Ability to multi-task and deliver with quality and timeliness

Ability to work independently with minimum supervision

Additional Information:

Job Type: Full-Time

5 days’ work week

Salary range: S3,800 – S$4,800

Bonus: Based on company and individual performance

Good Career Progression, Medical Benefit & KPI Entitlement

Pls email to [email protected]

Tasks and duties

• Supervising both back-of-house and front-of-house operations.
• Ensuring food and service quality for guests.
• Making sure health and safety regulations are complied with.
• Keeping track of operational costs.
• Logging and managing reservations.
• Addressing any customer concerns.
• Creating a positive environment for staff and customers.
• Hiring, training, and monitoring staff.
• Monitoring inventory and delivery schedules.
• Ensuring food quality.
• Communicating with vendors and suppliers.
• Ad-hoc tasks in the restaurant where required

Benefits:

• Competitive Salary Package: Earn up to $3,000 basic per month, plus monthly incentives and a variable bonus.
• Career Growth Opportunities: Robust training programs with clear pathways for career advancement.
• Comprehensive Benefits: Enjoy a full range of benefits, including staff meals, uniform provision, insurance coverage, and leave entitlements.
• Inclusive Work Environment: Welcoming candidates of all backgrounds, including those part of the Yellow Ribbon Project.
• Attractive Joining Bonus: Receive a $600 joining bonus—$300 after passing probation and $300 upon completing one year.

Job Description:

As an Assistant Manager, you will lead and manage the daily operations of your assigned outlet. Your role is crucial in driving the outlet's business performance by overseeing financial management, ensuring compliance with food safety standards, and delivering exceptional customer service. You will also play a key role in people management, from recruiting and training staff to developing a motivated and high-performing team. Your leadership will ensure the smooth operation of the restaurant and the satisfaction of both customers and employees.

Roles & Responsibilities:

• Operational Excellence: Manage the daily operations to ensure the outlet meets standards in food quality, service, and cleanliness.
• Financial Management: Oversee and control sales, labor, food, and packaging costs to ensure the outlet meets its financial goals.
• Team Leadership: Train, and develop staff, ensuring a motivated and performance-driven team.
• Customer Satisfaction: Handle customer feedback and complaints professionally and ensure issues are resolved in a timely manner.
• Reporting: Prepare and submit monthly management reports, providing insights into operational performance and identifying areas for improvement.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations