Total 74 project manager job vacancies in F&B / Tourism / Hospitality category in d03 queenstown tiong bahru

Restaurant Manager – Be the Captain of the Culinary Ship!

Job Description & Requirements:

At ILS Hospitality Solutions, we don’t just recruit; we create magic in the hospitality world! As trailblazers in providing top-notch Technology and Manpower solutions for the hospitality industry, we thrive on helping restaurant owners and operators navigate the challenges of the fast-paced dining universe.

Now, we’re looking for a Restaurant Manager Extraordinaire to join our crew and steer the ship towards unforgettable dining experiences. If you’ve got a passion for food, flair for leadership, and a knack for creating customer smiles, we want YOU!

What You’ll Be Doing (aka Your Recipe for Success):

• Master of Operations: Keep the restaurant buzzing like a well-oiled machine, from the kitchen to the front of house.
• Budgeting Guru: Balance the books without breaking a sweat (or a plate).
• Culinary Partner-in-Crime: Collaborate with the kitchen to ensure every dish is a masterpiece.
• People Whisperer: Lead, inspire, and manage a talented team of hospitality pros.
• Guest Happiness Hero: Deliver service that keeps customers coming back for seconds (and thirds).

What’s in it for You?

• A chance to work with a team that’s as passionate about hospitality as you are.
• Opportunities to bring fresh ideas to the table (pun intended).
• The satisfaction of turning every dining moment into a magical memory.

Ready to spice up your career? Join ILS Hospitality Solutions and make a difference in the world of dining, one delicious experience at a time.

Thank you for your application! Please note that only shortlisted candidates will be contacted.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Responsibilities:

Coordinate daily Front of House and Back of House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Interview and hire staff

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Requirements:

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software

Strong leadership, motivational and people skills

Acute financial management skills

Be positive and always smile

Be very self aware

A self starter

Be very responsible and reliable

Be organized

Have good leadership skills and can delegate work appropriately

Have high emotional intelligence

Be observant and pay attention to details

Have good command of the English language

With good habits of cleanliness and is well-disciplined at work

Always punctual

Have excellent personal hygiene

Excellent at learning new methods and following instructions

Work well with colleagues

Takes pride in doing good and consistent work

Keen on learning new skills and tasks

BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Benefits:

Excellent learning environment

Positive team

Staff meal provided

Laundry service available

• Operational Management:
  Oversee operational activities including handling team member and customer grievances/complaints, financial reporting, legal compliance, and safety matters.
• Vendor Coordination:
  Collaborate with external vendors for routine and ad-hoc limousine/shuttle activations, leveraging historical trends, special events, and public holiday requirements.
• Strategic Planning and Execution:
  Develop and enhance departmental strategies and action plans for effective execution by the team, driving operational excellence.
• Stakeholder Engagement:
  Maintain effective communication and coordination with internal stakeholders and external partners/agencies to ensure seamless operations.
• Operations Improvement:
  Support diverse projects aimed at improving operational efficiency and customer satisfaction.
• Fleet and Manpower Utilization:
  Formulate and implement strategies for optimal fleet and manpower utilization, driving productivity and continuous improvement.
• Safety and Compliance:
  Enforce safe work procedures, ensuring compliance with safety regulations for team members.
• Training and Development:
  Identify training needs within the limousine team and execute relevant programs to enhance skills and performance.
• Team Motivation and Counseling:
  Motivate and guide team members to maximize their potential, fostering a high-performance culture.
• Performance Management:
  Conduct performance appraisals and ensure all team members, including outsourced drivers, adhere to 1CG’s Standard Operating Procedures (SOPs).
• Team Building:
  Promote a progressive team culture and maintain a harmonious work environment.
• Human Resources Functions:
  Handle HR-related responsibilities including recruitment, compensation and benefits, welfare administration, work pass processing (application, renewal, and cancellation), and other related activities.
• Payroll and Budgeting:
  Assist in budgeting and forecasting payroll-related costs. Prepare employee status change forms for salary adjustments, transfers, etc., and review attendance, leave, medical claims, and other expenses.
• Process Improvement:
  Regularly review and improve workflows, regulatory compliance, and work practices for better efficiency and alignment with company goals.
• Policy Compliance:
  Ensure payroll policies and processes are consistently administered in line with company policies and statutory regulations through audits, reports, and monitoring.
• Performance and Compensation Support:
  Provide assistance during annual performance and salary review exercises.
• Other Duties:
  Perform any additional duties and responsibilities assigned by management as needed.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Senior Manager, Plans & Development is responsible for the sensing making of MINDS' strategic and operational environment. S/He plans, implements and reviews MINDS' medium to long term plans & initiatives. S/He is also conscientious in ascertaining and assessing relevant strategic and operational matters that might impact MINDS' business model, modus operandi and strategies, Mission and Vision.

S/He is required to conduct strategic reviews/analysis, study into areas of organisation development, and think tank pieces that will help to reframe and transform the organisation for the future.

S/He may work in various settings within MINDS that pertain directly or indirectly to the organisation's strategic and management planning processes. These could range from Workplan Seminars, Workplan Retreats, Board Meetings, Partnership Engagements, Focus Group Discussions and Senior Management Meetings.

S/He should be proactive, forward looking, conversant in systems thinking and sensitive to the strategic needs of the organisation. S/He should possess strong inter-personal communication and problem-solving skills.

Strategic Planning

• To conduct regular horizon scanning on relevant strategic and operational matters• To plan, conduct and manage FGDs (if needed) and other sensing mechanisms to gain insights, opinions and impressions of MINDS effectiveness in executing its mission
• To sense-make from the data points collected to assess the potential implications and impacts on MINDS, which are to be presented to MINDS senior management team on a regular tempo, annually• To identify key issues and potential ‘Black Swans' from the horizon scanning that could impact MINDS' Vision, Mission, Business Model and Strategic Thrusts
• Undertake evidence-based trials, experiments and projects relevant and when deem necessary for strategic planning
• Conduct research study in various areas of the organisation development (e.g. Knowledge Management, Change Management and etc.)
• Conduct strategic reviews/analysis on the effectiveness of policies and programmes for the organisation (e.g. Data collection, ERM and etc.)
• Produce Think Tank Research pieces that reframes and transform the strategic thinking for the organisation (e.g. Inclusive Living for PWIDs, Independent Living for PWIDs, Funding Models from Care to Development)

Strategic Partnership

• Liaise and collaborate with external agencies as appropriate on strategic matters to raise the standard of service delivery to clients and improve the quality of their lives

Organisation Excellence

• Study and Review into the bimonthly MINDS Monitoring Dashboard to be presented to SMM and Board
• Assist in the development and approval of MINDS Monitoring Dashboard using Data Analytics
• Review and Present MINDS Monitoring Dashboard using Data Analytics to SMM and Board

Culture Building & Planning Cycle

• To design, plan and execute MINDS' Annual Workplan Seminar

• To assist in the design, planning, execution and if needed facilitation of MINDS' management retreats

• Demonstrated experience and skills in strategic planning; analysing, framing, reframing, systems thinking, wide span of perspective, and grounded in options generation

• A minimum of 5 years' experience in strategic planning, risk management and Occupational Health and Safety, or quality improvement

• A relevant degree qualification and/or postgraduate qualification and/or in a related field of expertise

• High level of written and oral communication skills with the ability to communicate with a range of stakeholders

Reporting to the Assistant Director / Senior Manager/ Manager, Operations and Operations Development and Environmental Sustainability, you will support the department in streamlining processes, improve operational efficiency, systems, and workflows by integrating environmentally responsible practices into daily operations and the long-term goals and strategies of the institution. You will also drive continuous improvements across the various operational sectors with the aim of promoting, initiating, and implementing initiatives with regards to sustainable practices.

You will support the Assistant Director / Senior Manager/ Manager in the planning, execution and management of Operations Development and Environmental Sustainability requirements. You will lead the section section under your charge in providing support to the respective functions. As the key contact on the ground, you are expected to work closely with stakeholders (both internal and external) to meet requirements and be the effective change agent to implement the change.

Requirements

• Bachelor’s Degree from recognised disciplines
• At least 6 years of relevant working experience
• Working experience in healthcare operations, project management, technology related fields or environmental sustainability would be an added advantage
• Good writing and presentation skills
• Strong interpersonal skills and analytical skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint)

Reporting to Contracts & Compliance (HOD), the C&C Senior Executive/ Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative

Job Description :

• Assist the Restaurant Manager to manage the operations of the outlet as well as maximize revenue and minimize costs in accordance with the budget guidelines.
• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key area of management in the absence of the Restaurant Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel’s annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.’
• Identify and rectify any errors an manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist the Restaurant Manager to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Established and strictly adhere to the par stocks for all operating equipment, supplies, inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel’s competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel’s policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other ad-hoc duties relevant to your role, as assigned by the Floor Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Strong knowledge of Indian cuisine
• Hotel experience is preferred
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Main Duties and Responsibilities:

• Ensure that the highest standard of quality relating to service, presentation, supervision and control of food and beverage is maintained (in accordance with the goals/targets of the outlet).
• Undertake responsibility for all key areas of management in the absence of the Cluster Restaurant General Manager.
• Assist in the reinforcement of a flexible workforce and maintain an effective payroll control by practising multi-tasking and multi-skilling thus minimize utilisation of casual labour.
• Adhere strictly to the operating budget and ensure that all costs are controlled.
• Be proactive to further increase revenue and participate in the formulation of annual operating budgets which will form part of the Hotel's annual business plan.
• Acquire and account for the correct settlement of all sales and be responsible for cash floats and the management of micros operating system.
• Identify and rectify any errors and manage outlet effectively to maximise the use of any resource in accomplishing targets.
• Assist Management to ensure that the outlet is managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures.
• Have full working knowledge and capability to supervise and implement a flexible scheduling based on business patterns by having the right mix of full time and part time staff.
• Delegate responsibilities to subordinates and to check their performance periodically and maintaining a strong and efficient team.
• Conduct daily pre-shift briefings to employees on VIP bookings, reservations status, service-related matters, hotel news and information and food and beverage knowledge.
• Establish and strictly adhere to the par stocks for all operating equipment, supplies, and inventory items and to ensure that the outlet is adequately equipped.
• Establish good rapport with guests, maintaining good guests’ relationship, build guests profiles/database and handle all guest complaints, requests and enquiries of food, beverage and service in a prompt, courteous and sincere manner.
• Assist in the planning of the outlet weekly roster and work schedule to ensure that the outlet is adequately staffed to handle the level of business.
• Coordinate all Repair and Maintenance and issues repair and maintenance job orders to ensure the proper maintenance of the outlet.
• Monitor and analyse the activities and trends of other hotel's competitive restaurants and bar.
• Understand and strictly adhere to the Rules & Regulations and Hotel's policy on Fire, Hygiene, Health and Safety.
• Assist in the recruitment and selection of employees and their training needs.
• Ensure that all employees go through the orientation induction process.
• Conduct regular, meaningful communication such as feedback on performance, involvement in planning and setting objectives with staff. This is done through the yearly performance appraisal process.
• Undertake any other a-hoc duties relevant to your role, as assigned by the Cluster Restaurant General Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Well versed with managing an Indian restaurant
• Familiar with Profit and Loss reports and meetings
• Strong knowledge of Indian cuisine
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)

Job Description & Requirements

Summary

• Northpoint City
• 6 day works
• Salary UP $3200
• Happy Birthday Voucher
• Non-Halal Restaurant

Job Responsibilities:

• Staff Management: Hire and train bakery staff (servers, cashiers and barista).
  Schedule shifts to ensure adequate staffing during peak hours.
  Provide leadership, motivation, and guidance to the team.
• Customer Service: Ensure excellent customer service by interacting with customers, addressing complaints, and making sure customers are satisfied.
  Maintain a friendly, clean, and welcoming atmosphere for guests.
• Inventory and Supplies: Keep track of inventory (ingredients, packaging, etc.).
  Order supplies as needed to prevent shortages.
  Ensure stock is well-organized and fresh.
• Daily Operations: Oversee the opening and closing procedures of the bakery.
  Ensure that baked goods are prepared, displayed, and sold efficiently.
  Monitor cleanliness and organization in both front and back of house.
• Cash and Financial Management: Handle cash flow, including registering sales and managing cash transactions.
  Ensure accurate daily sales tracking and financial record-keeping.
• Health and Safety Compliance: Ensure hygiene and safety standards are met for food preparation, storage, and customer areas.
• Marketing and Promotion: Help promote bakery items, seasonal specials, or discounts to attract more customers.

Job Requirements:

• Good customer service and communication skills.
• Ability to remain composed and work under pressure – specifically during busy dining periods.
• Able to work as early as 7am, during weekends, public holidays and overtime hours when required.
• Salary commensurate with qualifications and experience.
• Please state your reason for leaving, current/last drawn salary, expected salary and availability date (to commence work).
  
  *Additional Information:
  Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.

Purpose of Job

The Head of Community Services & Programmes will lead, plan and organise YWCA’s community services programmes. He/She will engage and collaborate with community stakeholders, facilitate strategic partnerships with partners, donors and sponsors, as well as oversee fundraising and member engagement. He/She will supervise the Division’s budget and monitor programme policies and procedures to ensure strong impact to our beneficiaries and high standards of compliance and governance with charity regulations.

Key Responsibilities Areas

Programmes

• Develop strategies to increase community engagement and cultivate partnerships with stakeholders.
• Build and grow relationships with community organizations, programme partners, grassroots organisations, sponsors and stakeholders, and identify opportunities for collaboration.
• Undertake strategic analysis of programme mandate to ensure that YWCA stays relevant in addressing evolving community needs. Plan, develop and implement programmes addressing these needs. Monitor programme budgets, plan resources and evaluate effectiveness of impact and programme outcomes.
• Review and approve programme assistance to beneficiaries. Ensure that the services and programmes meet the performance indicators and operating guidelines.
• Oversee timely submissions to grant and programme sponsors, and conduct outcome-based evaluations of programme effectiveness.

Fundraising & Donor Engagement

• Work with Marcomms and Fundraising team to develop fundraising plans, including staffing ground events such as flag day, fundraising carnivals and charity dinners, as well as managing online campaigns and digital fundraising platforms.
• Manage donor and partner relationships and source for programme level sponsorship.

YWCA Membership & Volunteer Management

• Responsible for overseeing programmes to support YWCA Members. The aim of membership is to drive engagement and outreach to our community programmes and to develop a good base of volunteers and supporters for YWCA’s causes.
• Establish, plan and implement ideas for volunteer recruitment and retention, including volunteer management policies and processes such as volunteer selection, training, engagement and evaluation of volunteer programme.

Management & Leadership

• Prepare and manage annual budget for YWCA’s community programmes.
• Prepare management reports and perform secretariat duties to Committees and the YWCA Board.
• Represent YWCA when dealing with governmental authorities, social services agencies or with the public.
• Manage a team of community outreach staff and social enterprise volunteers.

Perform any other duties assigned by the Management.

Requirements

• Bachelor’s Degree in any discipline.
• At least 10 years of experience in social services sector or non-profit organisation, community outreach, partnership building, fundraising, or programme development.
• Strong track record in delivering community impact and in engaging with community work or in working with beneficiaries from vulnerable backgrounds.
• Prior experience in leadership position, managing teams of programme executives.
• Prior experience in managing databases to track impact and results: membership database, volunteer management database, donors database.

Competencies

• Excellent written and verbal communication skills.
• Ability to build relationships and work collaboratively with a diverse range of stakeholders, including Board and Committee members, Community Partners and Donors, Volunteers and Beneficiaries.
• Effective leadership skills to engage, train and motivate staff to accomplish work targets.
• Highly organized, strategic thinker, strong on generating ideas for collaboration.
• Strong team player with good organisational and project management skills.
• Resourceful in managing outcomes with lean resources.
• Passion in serving women / elderly / children and youths from vulnerable backgrounds.
• Heart to serve and a strong calling to our YWCA mission.

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Duties and Responsibilities:

1. Manage service point operations assigned.
2. Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
3. Responsible for devising innovative services to continually improve service levels and improve patient care.
4. Responsible for achieving volume and financial targets for clinical targets assigned.
5. Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
6. Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
7. Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
8. Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
9. Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
10. Participate in committees and other tasks as assigned.
11. Job rotations to other operational areas after 3 years.

Requrement

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Reporting to the Assistant Director / Senior Manager/ Manager, Operations and Operations Development and Environmental Sustainability, you will support the department in streamlining processes, improve operational efficiency, systems, and workflows by integrating environmentally responsible practices into daily operations and the long-term goals and strategies of the institution. You will also drive continuous improvements across the various operational sectors with the aim of promoting, initiating, and implementing initiatives with regards to sustainable practices.

You will support the Assistant Director / Senior Manager/ Manager in the planning, execution and management of Operations Development and Environmental Sustainability requirements. You will lead the section section under your charge in providing support to the respective functions. As the key contact on the ground, you are expected to work closely with stakeholders (both internal and external) to meet requirements and be the effective change agent to implement the change.

Requirements

• Bachelor’s Degree from recognised disciplines
• At least 6 years of relevant working experience
• Working experience in healthcare operations, project management, technology related fields or environmental sustainability would be an added advantage
• Good writing and presentation skills
• Strong interpersonal skills and analytical skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint)

As the Asst Restaurant Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manager immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalized customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that the Supervisors & Captains in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Perform miscellaneous job-related duties as assigned.

Job Description

• Responsible for the operations of Front Office functions
• Support Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment/DCC etc.
• Review work processes for possible improvements and efficiency
• Handles all guest complaints/ feedback in a professional manner
• Follow up on guest complaints efficiently and take corrective action
• Provides on-site support to guests' needs and queries
• Oversee and supervises guests arrivals and departures with the front office team
• Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests
• Ensures all reception and cashiering procedures are performed in accordance with established standards
• Works closely with other operational departments to provide seamless and consistent guest service
• Train new and existing staff to ensure consistency in service delivery
• To coordinate guests and staff during an emergency evacuation
• Review daily activities which include daily forecast/target/issues or incident regards to internal & external guest
• Performs any other job tasks assigned by the Front Office Manager

Job Specification

• Minimum O levels, Diploma or equivalent
• At least 2 years of relevant working experience in a similar capacity
• Good knowledge on PMS Opera
• Strong problem solving and analytical skills
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• Ability to perform under pressure in a fast-paced environment
• Able to work shifts, weekends and public holidays

Join us in our mission to make a difference in the lives of seniors and promote a culture of building trust, care and respect.

Responsibilities

· Develop and implement a diverse range of media communications plans to enhance the profile of the Association, and various outreach initiatives

· Ensure Brand directives are carried out effectively to generate high public interest

· Manage media relations including crafting news releases and facilitating media interviews

· Develop new media platforms and assist with corporate website operations

· Establish and maintain relations with external and media partners

· Liaise with internal and external stakeholders to coordinate communication efforts and ensure messaging is consistent

Requirements

· Degree in Mass Communications, Public Relations, Business Management or equivalent

· Minimum 5 years of relevant working experience in public relations, communications, or content production for publications or media management

· Ability to think strategically and provide leadership in shaping the organization's branding & communication strategy.

· Proficiency in utilising digital and social media marketing and video editing tools

· Experience using social media platforms such as Facebook, LinkedIn, TikTok, Instagram, etc effectively

Overview*

Reporting to the Assistant Director, Ambulatory Operations, you will be responsible for facilitating and coordinating the management of medical specialty or departments. Key responsibilities include facilitating planning and development of clinical services, coordination in operational processes of the specialty/departments and areas assigned; and implementation of strategies and services with Clinical leads and/or HODs. The incumbent is specifically responsible for Dialysis Centre, Inpatient and Outpatient Peritoneal Dialysis services under Renal/Nephrology Departments.

Job Responsibilities*

You will be responsible for the following

Ensure department’s operational readiness

• Ensure adequate resources are provided for clinical services to perform to the expectations of patients and in alignment with Hospital’s business and financial objectives.
• Establish and update SOPs, downtime protocols and workflows in all areas of work related to renal services
• Troubleshoot and resolve operational, IT and administrative errors or issues
• Ensure department work with relevant stakeholders to manage customers’ feedback timely
• Prepare and participate in MACG’s pre-MOH inspection and MOH inspections/audits.
• Drive annual workplan and budgetary planning with multi-disciplinary team

Identify opportunities to implement or facilitate strategies with Clinical Services Director and Clinical Leads to achieve mission of the Hospital

• To drive and lead discussions, open communications and teamwork across multi-disciplinary teams
• Provide guidance and directions in management, planning, coordinating and executing strategies and workplans.
• Timely and successful implementation of new services/workflows and improvement initiatives in department.
• Participate in discussions and campus planning for new Integrated General Hospital (IGH) campus

Administration of relevant renal programmes and initiatives

• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate with MSWs to facilitate subsidy application for patients who need financial assistance
• Facilitate interim haemodialysis (HD) placement at external Dialysis Centre (DC) by working with external DC, patients/caregivers and MSWs
• Oversee Peritoneal Dialysis (PD) claims for newly initiated PD patients.

Staff Management

• To orientate and induct new staff in department
• Facilitate staff in developing relevant skillsets and competencies; and maximize their potential in their respective area of work
• To keep competency checklist updated
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements*

• 3 to 5 years of working experience in healthcare or service industry preferred.
• Degree in any discipline
• Strong communication, problem solving, presentation, negotiation and interpersonal skill
• Strong team-player, good analytical and organization skills
• Ability to multi-task and work under tight timelines
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

Reporting to the Senior Manager, Risk & Compliance at JC&C, you will deliver risk management and compliance support and services to Group businesses as well as to direct and oversee all local regulatory compliance and risk management activities. This role has a Southeast Asia coverage that provides a regional exposure to the candidate and may require some level of travelling.

The role primarily requires in-office presence. Candidates must be prepared to work from the office regularly, especially for collaboration, team meetings, and critical project tasks.

Responsibilities

• Lead the Internal Controls, Enterprise Risk Management, and Compliance functions for the Group's businesses.
• Partner with business units to implement policies and procedures, while closely monitoring and addressing issues identified by internal audits.
• Promote compliance and governance control awareness across business units (BUs) by collaborating with teams, sharing best practices, and fostering a culture of learning.
• Facilitate risk assessments with BUs to identify and evaluate potential risks, establish the risk register, and develop appropriate risk mitigation strategies.
• Ensure alignment of local operational risk management policies with the Group's overall risk management strategy, ensuring effective management of operational risks.
• Support the development, enhancement, and implementation of ERM and Control Self-Assessment ("CSA") frameworks.
• Coordinate Business Continuity and Crisis Management Plans across automotive businesses, including annual reviews of BC Plans.
• Drive ethics and compliance initiatives across the organization.
• Conduct investigations into whistleblowing reports, fraud allegations, misconduct, and ethics cases.
• Undertake ad-hoc and special assignments/projects as delegated by the Head of Department.

The Candidate:

• A degree in Finance, Economics, Business, Management, or Risk Management is essential.
• At least 5 years of relevant work experience, with a minimum of 2 years in a leadership role within risk management preferred.
• Extensive, demonstrable knowledge of regulatory and legal requirements.
• Strong conceptual skills, including qualitative and quantitative methods for risk management, with a solid understanding of ERM (Enterprise Risk Management) and CSA (Control Self-Assessment) frameworks.
• Comfortable working in a dynamic environment, with strong cultural sensitivity, social skills, and communication abilities.
• Process-oriented, with a problem-solving mindset, strong organizational skills, and a hands-on approach.
• High energy and resilience; independent, resourceful, creative, and able to operate with integrity.

About the Company

"A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently been recognized for commendable people practices such as:

• HR Asia’s Best Companies to Work for 8 years in 2015 - 2019 and 2021 - 2023
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application)."

Assistant Restaurant Manager

Customer service-focused professional with a passion for leading operations to deliver excellent customer experiences and positive team outcomes. The Assistant Restaurant Manager (ARM) is the custodian of the restaurant in an operational second-in-charge function to the Restaurant Manager.

The ARM is expected to manage through the team and whilst they will understand how all the tasks involved are necessary to achieve these outcomes, they are expected to sufficiently delegate and coordinate the completion of these tasks throughout the team based on the individuals’ strengths.

The ARM is expected to be the bridge between three stakeholders: senior management, junior team members, and customers.

The ARM must seek to understand and balance the perspectives, and pressures, of all stakeholders, whilst displaying the confidence to advocate to either stakeholder on behalf of the other.

The ARM must display the following:

• Can-do attitude
• Confidence to articulate themselves respectfully to their audience
• Ability to give and receive feedback, regularly
• Ability to lead by example
• Ability to multitask and learn skills normally outside of the immediate tasks
• Ability to work under pressure while remaining calm and focused
• Ability to be an arbiter for quality control
• Ability to lead with high standards of personal integrity and professionalism
• Leads with common sense for the greater good of the organization

The responsibilities of the ARM are varied and encompass the following four areas of business impact:

1) Operational Excellence

Sufficient planning is conducted to ensure the restaurant has all the materials and tools it needs to deliver an exceptional customer experience every time.

2) People Excellence

Ensures the outlet team is a disciplined, well-trained, highly functional team with a positive team culture that radiates to customers. The ARM does this by communicating direction (the “where we are going”), the “why”, building alignment, and instilling commitment in their team. The ARM regularly gives and receives feedback from their team and seniors and is a role model for their team.

3) Customer Excellence

The customer receives consistently excellent experience, every time in alignment with our hospitality SOPs.

4) Business Excellence

Company resources are used frugally, and recipes are consistently delivered. Identifies opportunities to make cost savings that will not result in erosion of customer experience.

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis to support our client's project, to start in 2025.

*Work Location: Tuas (company shuttle bus is provided)

*Working days: 5.5 days

About the role:

• The T&C Manager will represent the Owner’s Engineer (OE) and supervise all testing and commissioning activities of the Contractors. This includes coordinating testing and commissioning efforts related to the project.
• The T&C Manager will lead the OE’s testing and commissioning team, collaborating closely with the Resident Site Supervision (RSS) Team, the OE’s design team, and the Contractors. This collaboration will focus on reviewing and refining the Contractors' testing and commissioning plans to ensure timely achievement of project milestones for the EPC Contracts.
• The T&C Manager will oversee all aspects of the Contractors' testing and commissioning activities, managing the interfaces between EPC Package 1 and EPC Package 2 as necessary. This oversight will cover the entire process from dry/cold commissioning to hot commissioning, culminating in a successful completion of the commissioning process and trial run, including optimization of plant operations with the Contractors and Operations & Maintenance teams.
• The role involves direct communication with the Client’s Technical Directors and Project General Managers (PGMs).
• Attendance at Client Monthly Project Steering/Working Committee Meetings, chaired by the Deputy CEO, and any other relevant high-level meetings as requested by the Client, Project Director, or Site Officer is also required.

About you:

• The T&C Manager shall have at least 15 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Manager shall have a relevant engineering degree or certification.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Responsibilities

1. Staff Management

• Recruit and train staff to ensure they are knowledgeable on menu items, service standards and policies
• Delegate tasks and responsibilities to team members as needed
• Conduct regular performance evaluations and provide coaching and feedback to improve performance

2. Customer Service

• Ensure high-quality customer service standards are met and maintained at all times
• Address customer complaints and concerns promptly and professionally
• Monitor customer feedback and implement improvements as necessary

3. Financial Management

• Manage budgets and financial goals, including revenue, labor and food costs
• Create and implement cost-saving measures to increase profitability
• Monitor inventory, order supplies, and negotiate with vendors for the best prices

4. Menu Development

• Create and update menus, ensuring they meet customer needs and expectations
• Source new ingredients, products and suppliers to enhance menu items
• Maintain a keen awareness of industry trends and use this information to update menus

5. Compliance

• Ensure compliance with all health and safety regulations and protocols
• Maintain all required licenses, permits and certifications

Qualifications

• Diploma in Hospitality Management or related field
• Minimum of 5 years of management experience in the food and beverage industry
• Experience with financial management, inventory control, and cost analysis
• Strong leadership skills and ability to manage and motivate staff
• Excellent customer service skills with a focus on guest satisfaction
• Ability to work in a fast-paced environment and adapt to changing priorities

Key Responsibilities:

• MEP Design Management: Oversee the design of mechanical, electrical, and plumbing (MEP) systems, ensuring adherence to relevant standards.
• Attend site visits and meetings for tender briefings.
• Review and interpret tender specifications, client needs, drawings, and related documents.
• Work closely with suppliers and contractors to gather proposals and conduct evaluations.
• Support clients in applying value engineering principles to enhance cost-effectiveness and project performance.
• Ensure that all designs and processes meet Singapore's building codes and regulations.
• Exhibit strong communication skills and promote teamwork within the project team.

Requirements

Abilities, Skills, and Knowledge (ASK)

• Min Diploma or Degree in Electrical Engineering is preferred.
• 8-10 years of relevant experience in M&E works for interior fitting out projects.
• Proficient in preparing M&E technical designs, technical documentation, tender specifications, and presentation materials for tender interviews.
• Strong understanding of the tender preparation and submission process.
• Experience in project costing and estimating is a MUST
• Familiarity with BCA Green Mark requirements.
• Knowledge of Dialux or other lighting simulation software is a MUST
• Strong abilities in delivering effective tender presentations.
• Highly self-motivated with a strong work ethic, professionalism, and integrity.
• Well-versed in Microsoft Office tools, including Word, Excel, and PowerPoint.

Others

• Requires travelling to various worksites in Singapore
• Requires to perform night work/weekends when need arises

Manage service point operations assigned

• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
• Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
• Ensure that workflows for new and existing services are reviewed, optimised and streamlined.

Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets

• Responsible for devising innovative services to continually improve service levels and delight patients.

Involvement in Campus development workshops and planning.

• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out clinical service plans in consultation with clinical chiefs to ensure that goals are met.
• Manage Service Associates (SAs) providing services in service points, as the Reporting officer
• Ensure that SAs receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff engagement, recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired patient / caregiver and service outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems

Participate in committees and other tasks as assigned.

Requirements
• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry

• Healthcare operational experience will be advantageous

• At least 4 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact [email protected] to understand more on the role. Please indicate the position that you are interested in the subject heading

*Only Singapore Citizens and Singapore Permanent Residents may apply.

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn Singapore Atrium is a spectacular atrium-styled hotel with more than 500 rooms. It is strategically located at the fringe of the city, Chinatown and the Singapore ERiver, served by Havelock MRT right at its doorstep.

Your day to day

Reporting to the General Manager, you will be providing day-to-day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards, and building awareness of hotel and brand in the local community.

Financial Returns

• Development, implement and monitor financial and operational plans for the hotel to ensure optimum guest satisfaction, sales potential and profitability.
• Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty.

People

• Direct day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
• Coach and engage hotel staff while ensuring they have the information, market data, tools and equipment to successfully carry out job duties.
• Recommend and deal with staffing/human resources-related actions in accordance with hotel and/or company rules and policies.
• Promote teamwork and quality service through daily communication and coordination with key department heads.

Guest Experience

• Interact with guests and individuals outside the hotel, including, but not limited to, current and potential clients, owning company representatives, ommunity leaders, government officials, travel industry representatives, suppliers, competitors and other members of the local community.
• Ensure highest level of guest satisfaction by providing quality guest services and amenities.

Responsible Business

• Ensure a safe and secure environment for guests and colleagues. Protect hotel assets in compliance with owners’ policies and procedures and regulatory requirements.
• Work with and maintain relations with external stakeholders, including representatives from Owning Company.
• Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned. You will be asked to serve as Acting General Manager or Manager on duty.

Accountability

This job is the second in command to the General Manager in a large full-service flagship hotel with an extensive range of facilities and services, including two food and beverage outlets, a bar and banquet services that cater to meetings and wedding events.

What we need from you

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management and/or Business Administration.
• Several years in senior-level general management role in hotels (or similar sectors) operational roles, with a background in Rooms or Commercial preferred.
• Willing and be eligible for meeting statutory requirements to work in Singapore.

What you can expect from us

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You will be rewarded with a suite of benefits that supports you and your family's wellbeing, including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.

Who We Are

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn Singapore Atrium family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Responsibilities:

• Manage and oversee daily operations of Margaret Drive Outlet.

• Ensure sufficient stocks for daily operations both service & kitchen.

• Maintain update records of daily, weekly and monthly revenues and expenses

• Develop optimum operational plans for outlet.

• Utilizes and plan labour effectively to meet budgets while ensuring high quality of service.

• Ensure that all staff provide and delivery service with standard. Handle any dispute with any customer or staff issues which arise during operation hours.

• Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety and hygiene practices.

• Handle and oversee staff record, monthly sales submit reports, handling all supplies invoices & Tally staffs over time and payroll.

This is 1 small outlet,

- Manages and oversee daily operation of 1 outlet

- Small team of staffing

Additional information:
- Fixed salary / commission

Requirements:

• Minimum 3 years of business similar managerial experience, ideally in Café, Bar, Bistro casual environment

• Experience of managing department budgets, stocks and cost control

• Computer literate and with decision making skills

• Leadership quality to motivating staff relations and good customer service skill.

•Able to facilitate and orchestrate resources cross functionally to support business development activities

• Able to work under pressure and with tight deadlines