Total 3,718 sales manager job vacancies in F&B / Tourism / Hospitality category in Singapore

An Assistant Outlet Manager with Conrad Hotels and Resorts assist in managing the outlet by directing and coordinating all activities, providing assistance to the team and ensuring a consistent delivery of excellent Guest and Member experience whilst working within budgeted guidelines.

What will I be doing?

An Assistant Outlet Manager with Conrad Hotels and Resorts assist in managing the outlet by directing and coordinating all activities, providing assistance to the team and ensuring a consistent delivery of excellent Guest and Member experience whilst working within budgeted guidelines. To successfully fill this role, you should manage the food and beverage service to consistently meet high standards as defined by the hotel and Hilton Worldwide brand standards:

• Oversee and support the day-to-day operations of the outlet in the absence of the Outlet Manager
• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service
• Ensure Team Members maximize all sales opportunities
• Ensure Team Members consistently maintain brand standards and high levels of customer service
• Communicates effectively with guests, subordinates, immediate superior and other section heads
• Manage guest queries/complaints in a timely and efficient manner
• Identify and solve problems in the outlet in a professional manner
• Accurately manage all transactions during service
• Manage Team Member schedules, stock, and wastage levels
• Ensure all operational equipment is use to its appropriate function and well maintained
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation
• To perform any other duties as assigned by immediate superior

What are we looking for?

An Assistant Outlet Manager serving Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow

• Previous experience in organizing food & beverage service in a range of outlets
• Experience in supervising a team
• Ability to demonstrate delegation skills
• Possess strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader
• Flexibility to respond quickly and positively to a range of work situations
• A passion for developing others to be part of a winning team
• Flexibility to assist other F&B outlet whenever necessary

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Description:

1. To assist General Manager and oversee all day to day operations, ensuring that restaurant run smoothly.

2. To train, motivate and supervise restaurant staff, ensuring compliance with food health and safety regulations.

3. Providing guests with consistently high-quality dining experience, and develop strategies on how to improve them.

4. To demostrate superior customer service and ability to respond and resolve any customer complaints.

5. Identify methods on lowering wastage and cost, thus improving profits.

Position: Area Manager - F&B

• Working Day: Mon to Fri
• Location: HQ near Woodlands South
• Salary: Basic $4000 - $4800

JOB REQUIREMENTS:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Food courts operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

DUTIES AND RESPONSIBILITIES:

Operations

• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of food courts and coffeeshops.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

SCOPE

The Chef de Cuisine will oversee the daily kitchen operations of the assigned restaurant. The incumbent should ideally possess knowledge and expertise in French Brasserie cuisine and is responsible for menu planning, recipe development and costing. He/She will be part of the new restaurant opening team and will lead and motivate the culinary team while maintaining the highest standards of food safety and hygiene and will interact with guests and customers in order to create memorable dining experiences.

OVERALL OBJECTIVES

• Ensure customer satisfaction, profitability and overall success of the assigned outlet.
• Develop, curate and maintain menus, recipes and costing.
• Participate and supervise the culinary team in the preparation and presentation of all food items in accordance with the hotel’s food and beverage standards and standardized menu guidelines.
• Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets, and current trends and make recommendations for appropriate adjustments to kitchen operations accordingly
• Effectively manage labour and operating expenses while ensuring productivity and efficiency.
• Recruit, develop, train and engage team members while creating and maintaining a conducive working environment and ensure that innovation and new ideas are fostered and implemented.
• Ensure that All HACCP guidelines are achieved and maintained.
• Other ad-hoc duties as assigned

REQUIREMENTS

• Minimum 8 years culinary experience, with 3 years in a kitchen management role in a reputable restaurant and/or an international 5-star hotel
• Experienced in various dining concepts in luxury hotels including all day dining, signature restaurants and celebrity chef restaurants.
• Fluent in spoken and written English with good interpersonal and communication skills
• Possesses great leadership and motivational skills
• Strong organizational and time-management abilities with good problem solving and decision-making skills.
• Ability to interact effectively with guests, ensuring a memorable dining experience

Join us now as a Events & Sales Trainee with no experience needed!

We are a dynamic and innovative sales & marketing company committed to excellence in delivering top-notch products/services to our customers. With a strong focus on growth and development, we are seeking motivated individuals to join our Events & Sales Trainee program.

Key Responsibilities:

• Learn about our products/services and industry through structured training sessions and on-the-job experience.
• Collaborate with cross-functional teams to support sales initiatives and achieve business objectives.
• Shadow experienced sales managers to gain insights into effective leadership and team management.

Requirements:

• Strong communication and interpersonal skills.
• Goal-oriented mindset with a passion for sales and customer satisfaction.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Willingness to learn and adapt to new challenges.
• Previous sales or customer service experience is a plus.

Benefits:

• Comprehensive training and professional development opportunities.
• 1-1 mentorship
• Dynamic work culture with opportunities for advancement.
• Travelling opportunities

Join Our Team:

If you are ambitious, driven, and ready to kick-start your career in sales management, we want to hear from you!

We are an equal opportunity employer and values diversity in the workplace. We encourage applications from individuals of all backgrounds and experiences.

If you're driven and ready to make an impact, apply now and become a vital part of our team!

Area Manager (Class 3 License / F&B Industry)

• Working Day: Mon to Sat
• Working Hours: 8:30am-6pm
• Location: HQ at Woodlands, need to travel to outlet (5-6 outltes)
• Salary: $3000-$3500 + Transport + Petrol Card + AWS + Bonus twice a year

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

ABOUT THE ROLE:

Reporting to the Operations Manager (OM) / General Manager (GM), the role will embark on an exciting journey as part of the Operations Team. In this role, individuals will be provided with opportunities to learn about the management of food courts and coffeeshops.

DUTIES AND RESPONSIBILITIES:

Operations

• Lead a team of Senior / Food court Manager in achieving sales targets and overall performance of outlets
• Provide guidance to Senior / Food court Manager and F&B Supervisor to maintain smooth daily operations of the Food courts and Coffeeshops
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Propose activities according to market needs.
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
• Responsible for the financial and operational performance of the Food court and Coffeeshop of designated area
• Work with senior management and financial team on outlets’ budgets.
• Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
• Provide solutions to improve the bottom line to outlet’s Profit and Loss.
• Maintain and improve established quality and service standards
• Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct weekly and monthly outlet’s meeting
• Ensure M&E works according to schedule.

Administration

• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
• Handle disciplinary issues, grievances, disputes and work tension among the team.
• Handles the termination procedures as per company’s guideline.
• Effectively communicate company policies and procedures to team members, and stall tenant etc.
• Accountable for outlet float money, petty cash and daily sales collection.
• Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
• Timely submission of outlet reports.
• Prepare and submit monthly reports to Senior Management.
• Ensure proper cost control on all expenses according to budget.
• Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
• Any other assigned tasks

JOB REQUIREMENTS:

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Food courts operation
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945

OMD Collective is a pet-friendly co-working space/cafe in the day and we feature some of your favourite brunch items with our OMD twist. By night, we transform into a unique drinking spot serving up sexy tapas and curated drinks.

We are seeking competent Assistant Restaurant Manager who will be the face of our café & bar ensuring that our customers receive high quality coffee, exceptional service, and an experience that keeps them coming back!

Job Description:

- Reports to the Directors

- Responsible for the Opening and/or Closing of the Restaurant

- Responsible for the smooth operations of the restaurant from manpower management, food preparation, customer care, cleaning processes to stock and inventory monitoring and overall restaurant’s image.

- Manages floor staffs’ shift and ensure efficiency daily

- Leads the team in performing high standards so that the gusts receive good customer service and quality dining experience

- Ensuring incoming staff complies with company policy

- Training staff to follow restaurant procedures

- Maintaining safety and food quality standards

- Coordinating daily front- and back-of-house restaurant operations

- Controlling operational costs and identifying ways to cut waste

- Interacting with guests to get feedback on product quality and service levels

Job Requirements:

- Minimum Diploma in Tourism and Hospitality or equivalent

- At least 3 years relevant experience in the Food and Beverage environment

- Customer oriented personnel

- Must be a team player

- Prior management experience will be advantageous

- Must be able to converse in English

- Pet lover, especially dogs

· High energy and a strong passion for delighting customers

· Drive and resourcefulness to deliver results

· Ability to work well in a fast-paced environment with varying deadlines

· Strong management skills with the ability to lead and motivate a team

· Able to work shifts, weekends and public holidays

· Able to stand long time

· Train and guide the operation team

We are seeking a dynamic and results-driven Membership and Partnership Manager to join our team. The Membership and Partnership Manager will be a key player in building and nurturing strategic partnerships, driving membership growth with the ability to identify partnership opportunities and negotiate win-win agreements that supports mutual success and collaboration.

The manager is responsible for the timely development and implementation of quality, effective and relevant membership recruitment/conversion, engagement and retention programmes for improved member benefit offerings and increased overall member satisfaction. Responsibilities include working closely with different stakeholders to establish relationships while building up resources and synergising efforts.

Responsibilities:

Membership Growth: Develop and execute strategies to attract and onboard new members, both corporate and institutional, while retaining existing ones.

Members’ Engagement: To develop, manage and implement membership programmes and initiatives to foster strong relationships with members to connect and empower the nEbO and U Club Communities.

Research: To keep up with trends and continuously engage in ongoing market research, members’ insights, and assessment of programmes to ensure effectiveness, relevancy, and viability in the context of the community’s needs, concerns, and aspirations. Include facilitating and managing engagement processes, online platforms, and feedback channels to effectively bridge gaps between current and desired outcomes.

Partnership Development: To identify, nurture and build rewarding connections and collaborations with existing and new strategic partnerships to strengthen community involvement, elevate the brand presence and generate potential new business opportunities and recruitment channels.

Stakeholders Management: To be the relationship beacon and work closely with internal stakeholders – NTUC Club’s entities and communities – as well as Labour Movement’s network of unions, workforce limbs and affiliated associations, to foster strong ground support for better integration and management of resources and efforts.

Partnership Growth: Develop strategies to expand and diversify communities’ partnerships to support the organisation’s mission.

Partnership Monitoring and Evaluation: Develop and implement adequate monitoring and evaluation processes to assess progress and ensure benchmarking.

Requirements:

• Recognised University Degree in Business, Marketing or equivalent
• At least 8 years of relevant working experience
• Possess membership engagement and growth, partnership relationship management experiences, or where relevant and equivalent
• Possess a strong partnership network of corporate and institutional partners
• Cross-functional influence, relationship building, and project management skills toward a broad range of stakeholders
• Good social networking and negotiation skills
• Has high-level of professionalism, integrity and tact
• Ability to execute good judgement, work under pressure and a can-do spirit
• Enterprising with ability to put ideas into action
• A team player and adaptable to embrace changes

Responsibilities:

1. Utilise existing educational product resources to understand and manage high-end study tours and related business products in Singapore. Conduct market research and in-depth user analysis, adjusting study tour products to meet client needs and deliver feasible solutions.

2. Independently plan study tour routes, manage budgets, and ensure the content meets the investigation purposes of target users while integrating local cultural features and company resources.

3. Lead the timely and high-quality execution of social media marketing content for study tour projects, ensuring alignment with project brand positioning and attracting the target audience.

4. Oversee and address any issues encountered during project execution, ensuring quality control and problem-solving capabilities.

5. Skilled in B2B communication, manage daily interactions with schools, host organisations, and other partners. Expand supplier markets, negotiate cooperation terms, and establish long-term partnerships.

6. Proficient in project data analysis, using data visualisation to analyse customer acquisition, conversion, retention, and satisfaction, improving overall project outcomes.

Requirements:

1. Bachelor’s degree or higher.

2. Experience in tourism management, international trade, marketing, or related fields, with overseas study tour or international education experience preferred.

3. Strong team collaboration, cross-departmental communication skills, and proficiency in Excel, PowerPoint, and AI tools to enhance work efficiency. Interest in cutting-edge AI developments is a plus.

4. Clear thinking, high market and customer sensitivity, strong learning and execution abilities, with a sales-oriented mindset and data-driven product iteration skills.

5. Resilient under pressure, able to handle and resolve unexpected situations promptly, with a results-driven approach.

6. Committed to continuous learning and improvement, with a proactive, optimistic attitude and strong market insight and customer communication skills. Lifelong learner eager to share knowledge with the team.

7. Excellent English communication skills, with overseas study or work experience will be beneficial

· Manage and oversee the restaurant operations on a daily basis.

· Implement the unique sequence of service for the Restaurant.

· Ensure team members provide a superior service and create memorable experiences for guests responding to requests, enquiries and complaints.

· Liaise with the Kitchen Team on a daily basis to ensure the food program is being delivered as per expectation.

· Analyse and control expenditures; including labour and beverage costs to conform to budgetary requirements.

· Provide effective leadership to the team to ensure targets are met and exceeded.

· Maintain knowledge of menu products, wine lists, services, policies and procedures.

· Work closely with all other departments to maximise experience and profitability within the food and beverage offering at the restaurant.

• Overseeing day-to-day operations of the store, including opening and closing procedures.
• Managing workflow and ensuring smooth operations during peak hours.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Conducting regular checks to ensure food quality and freshness.
• Handling and disposing of expired or unsuitable food items properly.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Placing orders with suppliers to replenish stock as needed.
• Minimizing waste through careful inventory control and portion management.
• Handling cash transactions accurately and securely.
• Generating sales reports and maintaining records of daily transactions.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Assisting with other tasks and duties as assigned by management

Ensure smooth operations of the restaurant, ensure timely and efficient work completion per trained.

Ensure cleanliness of the restaurant service area as required.

Learn and be competent in both service and kitchen staff duties.

Train and guide the operation team.

At least 5 years of working experience in F&B field.

Able to work on weekends and public holidays.

Able to stand long time.

Summary:

• Basic up to $4000 + VB + Allowance
• 5 days, 3 shifts (8hrs per shift)
• Locations: Sentosa / Central / Changi
• Multiple leaves, benefits and incentives
• Career Progression
• 4 ~ 5 Star Hotels

Responsibilities:

• Overseeing and ensuring that hotel operations run smoothly.
• Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
• As a leader, nurture a high-performance culture within the Front Office department.
• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
• Identifying and implementing ways on how to improve organisational effectiveness.
• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Hui Yew Cheong

Registration Number: R24124511

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job description

· Responsible for the planning, management, and coordination of the MEP Subcontractors testing & Commissioning activities.

· Ensure that the required tests and inspections are performed in accordance with the approved plan.

· Follow-up with subcontractors to resolve any deficiencies that are found.

Job requirement

· Minimum of 10 years engineering experiences in construction industry with relevant diploma.

· Minimum of 5 years construction experience for similar size complexity projects & complexity projects.

Our client is a leading European MNC and an industry leader in the field of video technology, video surveillance and video management systems. With more than 1,200 employees globally, we are currently recruiting for the following position in the Singapore office.

Presales & Technology Manager, Asia

Responsibilities

· Reporting to the Asia Head of Sales, you will be responsible to both lead the APAC presales team in winning sales projects as well as providing the technical expertise in solution design (Video Management, Video Analytics, Video as a Service)

· Lead and mentor a team of solutions engineers and professionals. Set goals, track performance, and provide feedback to team members.

· Coordinate with other departments to align presales efforts with overall company objectives.

· Serve as the voice of the technology community, advocating for their needs and feedback.

· Provide technical support and guidance to technology partners, helping them solve problems and maximize their use of our products.

· Build and maintain relationships with key influencers, partners, and stakeholders in the industry.

· Collaborate with the sales team to provide technical expertise during the sales process.

· Conduct product demonstrations and technical presentations to prospective clients.

· Assist in the development of technical proposals and responses to RFPs (Request for Proposals).

· Address technical inquiries from potential customers and provide solutions to their challenges.

Requirements

· Bachelor's degree in IT with qualification in the following

o CompTIA Network+ certification.

o Cisco CCNA certification.

o Microsoft Certifications (MCITP, MCSE).

· Extensive knowledge of the entire product ecosystem and prior experience as a systems integrator solutions architect would be preferred.

· You should be familiar, even considered a subject matter expert / technical consultant with regards to the field of video management systems (VMS), Video Analytics.

· Ability to share and impart technical knowledge to non-technical individuals.

· Self-motivated and goal oriented.

Interested applicants, kindly send in a copy of your updated resume in WORD document to [email protected] stating your current and expected remuneration together with notice period required to current employer.

You can also contact Vincent Low for a confidential discussion at 6749 4236.

EA Personnel Registration No: R1324700

Responsibilities:

• Lead daily operations (including opening and closing) efficiently through guiding team members
• Induct, mentor and train junior staff to achieve guest satisfaction
• Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
• Enhance customer service quality by ensuring action plans are carried out
• Implement plans to ensure efficient use of resources and minimize wastage
• Provide prompt and excellent customer service to guests
• Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
• Strategize manpower planning to support operational needs within budget
• Handle guest complaints with care and provide service recovery options
• Ensure smooth implementation of new F&B products
• Ensure cleanliness of restaurant at all times
• Manpower planning

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 5 days rotating shift, on weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Pls send your resume to [email protected] to apply

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

Job Description:
We are currently seeking a highly motivated and results-oriented Marketing Executive to join our team. The ideal candidate will have a strong background in digital marketing, social media marketing, and search engine optimisation (SEO). As a Marketing Executive, you will be responsible for developing and implementing marketing strategies to drive brand awareness and generate leads.

Responsibilities:
- Plan and execute digital marketing campaigns across various platforms, including social media, email, and search engines
- Conduct market research to identify target audience and industry trends
- Optimise website content and landing pages for search engine visibility
- Monitor and analyse website traffic and user behavior using Google Analytics
- Develop and manage content marketing initiatives, including blog posts, articles, and social media content
- Implement email marketing campaigns to nurture leads and drive conversions
- Utilise marketing automation tools to streamline processes and improve efficiency
- Manage and enhance brand identity through consistent messaging and creative campaigns
- Write compelling copy for marketing materials, including website content, advertisements, and email campaigns
- Collaborate with internal teams to ensure marketing initiatives align with overall business objectives
- Stay up-to-date with industry trends and best practices in digital marketing

Requirements:
- 2 to 3 years of experience in digital marketing or related field
- Strong knowledge of digital marketing strategies, including social media marketing, SEO, and content marketing
- Proficient in using Google Analytics and other web analytics tools
- Experience with sales platforms (eg. Hubspot) is a plus
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Attention to detail and strong analytical skills

If you are passionate about digital marketing and have a proven track record of driving results, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience and qualifications.

• Overseeing day-to-day operations of the stores and ensuring smooth operations.
• Preparing food items according to established recipes and standards.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Handling cash transactions accurately and securely.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Assisting with other tasks and duties as assigned by management

We are seeking an experienced and creative F&B Marketing and Communications Manager to join our lifestyle brands: Smoke & Mirrors cocktail bar and Yàn Cantonese restaurant.

Your mission is to utilise your analytical skills and commercial acumen to lead the charge on all things marketing communications and be the driving force behind boosting brand visibility, revenue, and overall success.

Roles & Responsibilities

• Responsible for the development and implementation of marketing and communications plan and media relations strategies to increase brand awareness.
• Build strong relationships and foster cross-team collaboration with internal departments and external agencies to ensure timely and smooth execution of marketing plans.
• Manage online channels including timely, accurate updates and engaging content on social media and brand websites.
• Work closely with the in-house creative to oversee the development and production of marketing and promotional collaterals including menus, EDMs, posters, sales tools (brochures, presentations) for events and weddings.
• Work directly with external resources such as freelancers and marketing agencies to create content for digital platforms and media relations strategy for each respective brand.
• Plan and execute advertising campaigns using content library to increase traffic and sales opportunities.
• Monitor and share campaign plans with the operations team and other departments on a regular basis to ensure cohesiveness to produce effective strategies.
• Identify potential markets, propose and facilitate partnerships, barter deals, sponsorships and events that support business objectives events.
• Lead market research to assess viability of current and existing products/services and establish beneficial pricing strategies for takeaway/gifting products, menus and promotions.
• Ensure information and content on owned and external channels are accurate, up-to-date and align with brand guidelines.
• Measure, monitor and report on effectiveness of marketing and media relations efforts; ROI on marketing and PR spend; key performance indicators, which include media impressions, share of voice on owned and earned channels.

Other requirements

• At least five years of working experience in a marketing, communications or branding role.
• Demonstrated ability to build narratives and deliver quality communications at short notice.
• Able to turn data into insights to fuel sales through communication.
• Unparalleled written and verbal communication skills with the ability to adapt to a variety of writing styles.
• Positive and get-it-done attitude with a willingness to pivot quickly to changes.
• Experience with platforms - Facebook, Instagram, LinkedIn, Google Analytics, Google Ads and Meta Ads Manager preferred.
• Good to have experience managing PPC campaigns.
• Being bilingual would be preferred, with a high proficiency in English and working proficiency in Mandarin.

If this role excites you, send in your interest to us today!

JOB SUMMARY

Reporting to the Cluster Director of Corporate Communications, the E-commerce & Digital Marketing Manager will work closely with the Cluster Director of Commercial Strategy & Sales and Cluster Director of Revenue Management to ensure a cohesive approach to align digital strategies on direct and indirect with revenue goals. This role involves managing the hotel websites, OTAs, CRM, digital marketing and social media campaigns to ensure consistent and effective online engagement with potential and existing guests. He/She is also responsible for determining tactical efforts, which drive revenue to the hotel on all streams: Rooms, F&B, MICE, Weddings, Spa & other ancillaries.

What you will be DOING:

Strategic planning

· Participate in the strategic planning, marketing plan and budgeting processes to provide expert input.

· Build digital yearly plan covering all digital channels and levers (direct and indirect).

Website Management

· Oversee the design, functionality, and content of the hotel website (All.com / Brand.com / Standalone).

· Ensure the websites is optimised for SEO and user experience.

· Regularly update the site with current promotions, events, and relevant content to push Rooms, F&B outlets, MICE, Weddings and Spa.

OTAs

· Manage relationships with Online Travel Agencies (OTAs) such as Booking.com, Expedia, etc.

· Coordinate OTA strategy together with the Director of Revenue Management.

· Optimise listings and manage content on all third-party websites.

· Monitor and analyse performance metrics to enhance visibility and conversions.

· Activate and manage digital tools on OTAs platforms (Booking.com Sponsored Ads, Expedia Travel Ads, Packages, Visibility Boosters, etc.)

Digital Marketing

· Develop and implement comprehensive digital marketing strategies, including SEO, content and email marketing with focus on Rooms, F&B outlets and MICE.

· Coordinate with the marketing team to ensure brand consistency across all digital platforms (images, videos, descriptions, offers, etc.).

· Handle the email marketing with the third-party tool for Rooms, F&B and other outlets in line with the strategy and corporate guidelines.

· Manage hotel’s online reputation to identify areas for improvement in guest experience.

· Work with the guest relations team to address any online guest complaints or issues promptly.

Social Media Management

· Execute social media strategies together with a marketing team to enhance brand awareness and engagement.

· Curate content for platforms such as Facebook and Instagram.

· Monitor social media channels coverage and performance.

Data Analysis and Reporting

· Analyse data from various digital platforms to track performance and identify opportunities for improvement.

· Measure and report the performance of all digital marketing campaigns and assess against goals.

· Prepare regular reports on key metrics, such as website traffic, conversion rates, and revenue generated from digital channels.

· Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies, web tools and levers).

General

• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
• Participate and contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree in Marketing, Business, Hospitality Management, or equivalent.

· Minimum 5 years of experience in e-commerce, digital marketing in a managerial appointment.

· Good business acumen, critical thinking and strategic decision-making skills.

· Strong human relations and influencing skills.

· Strong communications (verbal and written), planning and coordination skills.

· Ability to work independently and take initiative.

· Strong time management skills.

· Creative and innovative mindset.

· Detail-oriented and highly organised.

· Composed and confident in dealing with luxury clientele.

· Strong understanding of current digital marketing concepts.

· Strong understanding of SEO, SEM, and online marketing strategies.

· Knowledge of hotel management software and OTA platforms is an added advantage.

· Proficiency in web analytics tools (e.g., Google Analytics) and content management systems (CMS).

· Be familiar with the latest digital platforms to maximise revenues.

• Overseeing day-to-day operations of the store and ensuring smooth operations.
• Monitoring inventory levels and restocking as needed to avoid shortages.
• Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.
• Addressing customer inquiries, concerns, and complaints in a timely and professional manner.
• Ensuring food items are prepared according to standard recipes and quality guidelines.
• Managing inventory levels of food ingredients, packaging materials, and other supplies.
• Handling cash transactions accurately and securely.
• Supervising and training crew staff on food preparation, customer service, and safety procedures.
• Scheduling shifts and managing staffing levels to ensure adequate coverage.
• Providing feedback and coaching to improve employee performance.
• Adhering to health and safety regulations, including cleanliness standards and hygiene practices.
• Assisting with other tasks and duties as assigned by management

The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department.

In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From- educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader use our functionality to discover new sources of market liquidity – the variety of problems we solve is immense.

Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.

As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.

What’s in it for you?

You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!

You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training.

There are multiple opportunities to further your career across the department or the company, with most Analytics representatives progressing towards opportunities in Sales. You may also develop into a specialized support role in our Advanced Team and in time take on a leadership role.

Who you are?

You understand the drivers behind market moving stories and events. You are a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment and a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships!

This is an entry level role where you’ll need to have:

• A minimum of a Bachelor’s degree and the ability to start in 2025 (Candidates graduating between September 2024 to October 2025 are welcome to apply)
• Up to 4 years of work experience
• Demonstrated interest or experience in the financial markets and the aspiration to work in the financial services industry
• Ambition for a client-facing career, with focus on relationship management and sales
• Experience engaging with stakeholders or clients through previous work/internship experience, academic courses, or extracurricular activities
• Interest in innovative technologies and their potential to enhance workflows and efficiencies
• Strong multi-tasking abilities, critical thinking and problem-solving skills
• The ability to learn and adapt quickly in a fast-paced dynamic environment
• Business proficiency and fluency in English and Thai (both written and verbal) to manage respective clients
• Flexibility to occasionally work weekends or on bank/public/federal holiday (weekday off in lieu)

We’d love to see:

• Demonstrated practical exposure to Python or other coding languages preferable
• Previous experience in client relationship management
• Beginner to intermediate experience with Excel and/or VBA

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at: https://www.bloomberg.com/company/.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department.

In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From- educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader use our functionality to discover new sources of market liquidity – the variety of problems we solve is immense.

Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.

As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.

What’s in it for you?

You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!

You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training.

There are multiple opportunities to further your career across the department or the company, with most Analytics representatives progressing towards opportunities in Sales. You may also develop into a specialized support role in our Advanced Team and in time take on a leadership role.

Who you are?

You understand the drivers behind market moving stories and events. You are a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment and a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships!

This is an entry level role where you’ll need to have:

• A minimum of a Bachelor’s degree and the ability to start in 2025 (Candidates graduating between September 2024 to October 2025 are welcome to apply)
• Up to 4 years of work experience
• Demonstrated interest or experience in the financial markets and the aspiration to work in the financial services industry
• Ambition for a client-facing career, with focus on relationship management and sales
• Experience engaging with stakeholders or clients through previous work/internship experience, academic courses, or extracurricular activities
• Interest in innovative technologies and their potential to enhance workflows and efficiencies
• Strong multi-tasking abilities, critical thinking and problem-solving skills
• The ability to learn and adapt quickly in a fast-paced dynamic environment
• Business proficiency and fluency in English and Vietnamese (both written and verbal) to manage respective clients
• Flexibility to occasionally work weekends or on bank/public/federal holiday (weekday off in lieu)

We’d love to see:

• Demonstrated practical exposure to Python or other coding languages preferable
• Previous experience in client relationship management
• Beginner to intermediate experience with Excel and/or VBA

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at: https://www.bloomberg.com/company/.

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

Restaurant Manager / Assistant Restaurant Manager

Job Purpose:

To manage outlet operations and ensure profitability and operational efficiency of the outlet.

Key Responsibilities:

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

Financial Assistance:

· Achieve Business KPIs set by management.

· Achieve monthly sales target and report daily sales and cost of labour of the outlet to the office.

· Ensure that the outlet budget is strictly adhered to and that all costs are controlled including Shop Expense, Cost of Goods & Cost of Labour.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of dining vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Manage overall manpower planning, including planning daily duty roster to ensure optimum use of manpower in the outlet.

· Verify & process daily and monthly payroll.

Skills:

• At least ‘O’ Level/ Higher NITEC/ Professional Certificate in F&B management

Experience:

• At least 2 years of experience in management of Food and Service Operations

Locations:

Holland Village / One Asia Square.

*Possition for Management Trainee is also available.

Please send your updated resume today to [email protected]