Total 5,744 Manager level F&B / Tourism / Hospitality job vacancies

• To plan, direct, control, coordinate and participate in the activities of all personnel engaged in the preparation
• and cooking of food, ensuring that all the food prepared and served is in accordance with the standards set by the Company.
• To create new recipe ideas, menus and promotions through collaboration with the Culinary Development team to create a winning cuisine style and concept for the outlet.
• To ensure operations team members are properly trained on all menu items and have proper product knowledge, join operations briefings to discuss any day-to-day issues and resolve any matters.
• To look for more sources of supplies for the purposes of cost savings, whilst maintaining quality standards.
• To direct, control and coordinate activities and food promotions with the kitchen staff and restaurant manager.
• To ensure a high standard of cleanliness throughout the entire kitchen as well as ensure a safe working environment in the kitchen and to prevent unnecessary accidents.
• Responsible for maintaining a minimum inventory of food & to achieve budgeted food costs.

Job Requirements:

• Proven experience as a Head Chef or equivalent culinary role, demonstrating expertise in various cuisines and cooking techniques.
• Strong leadership skills, with the ability to motivate and guide a diverse kitchen team.
• In-depth knowledge of food safety, sanitation standards, and kitchen operations.
• Exceptional organizational and time management skills to manage multiple tasks effectively.
• Creativity and innovation in culinary approaches, menu planning, and problem-solving.
• Ability to handle high-pressure situations and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills to effectively interact with team members, management, and guests.

Job Description:

• Work with Executive Chef to implement strategic plans to improve operations
• Be responsible for daily kitchen operations and sales growth including but not limited to revenue and sales growth, expense, cost and margin control to minimize costs whilst maximizing operational returns.
• Responsible for purchase/ordering of food items, forecast supply needs and estimate costs.
• Ensure health and food safety regulations are complied with.
• Training and people development.
• Coordinate and work closely with Outlet Manager in planning marketing activities.
• Lead, coach and manage the kitchen team to achieve sales target.
• Constantly review and work on improving food quality standards by ensuring food is served to specifications at all times.
• Provide Executive Chef with regular, periodic reports on matters related to operations, sales and growth.

Requirements:

• Candidates must possess at least a Primary/Secondary School/”O” Level, Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma in any fields
• At least 5 year(s) of working experience in related field
• Candidate with F&B related experience will be an advantage
• Possess excellent analytical, organizational and communication skills
• Possess servant leadership and problem solving skills
• Enthusiasm, resilience and a strong team player
• Pleasant personality
• Good communication and interpersonal skills

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Job Description

• Report to Restaurant Manager
• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food cost
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to
• Motivate team members and maintain a high level of team cohesiveness
• Manage site/outlet and equipment maintenance
• Any other duties assigned

Requirements

• At least 5 year(s) of related working experience
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate staff

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• Indoor Stadium (Stadium MRT)
• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Accountant

We are a Hotel group with currently 4 hotels. If welcome fresh graduate to join us.

Accountant Duties and Responsibilities:

• Provides financial information to management.
• Documents financial transactions by entering account information.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Substantiates financial transactions by auditing documents.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Secures financial information by completing database backups.
• Maintains financial security by following internal controls.
• Prepares payments by verifying documentation, and requesting disbursements.
• Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
• Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Maintains customer confidence and protects operations by keeping financial information confidential.

Work Hours:

5 Days Work Week, 8am to 5pm

Salary:

2,000 SGD to 3,000 SGD

Accountant Job Qualifications/Skills:

• Accounting
• Corporate Finance
• Reporting Skills
• Attention to Detail
• Deadline-Oriented
• Confidentiality
• Time Management
• Data Entry Management
• General Math Skills

Education, Experience, and Licensing Requirements:

• Accountant Certification

Do contact cK at [email protected] or by whatsapp at 96876878

ONLY SINGAPOREANS or PRs

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Job Overview:

As a Business Development Manager specializing in baby food products, your primary responsibility is to drive the growth and market presence of our baby food product line. You will play a key role in developing and executing strategic plans to expand our market share, build strong partnerships, and achieve revenue targets.

Key Responsibilities:

Market Analysis

· Conduct thorough market research to identify trends, customer needs, and competitor activities in the baby food segment.

· Analyse consumer preferences and insights to inform product development and marketing strategies.

Strategic Planning:

· Develop and implement effective business strategies to achieve sales and revenue goals.

· Identify new business opportunities and potential partnerships to enhance the baby food product portfolio.

Product Development:

· Collaborate with the product development team to create innovative and nutritionally sound baby food products.

· Ensure product offerings align with regulatory standards and customer expectations.

Sales and Distribution:

· Build and maintain strong relationships with key retail partners, distributors, and other stakeholders.

· Develop and execute sales plans to expand the distribution network and increase product visibility.

Brand Promotion:

· Work closely with the marketing team to create compelling brand messaging and promotional campaigns.

· Implement marketing strategies to increase brand awareness and customer loyalty.

Customer Relationship Management:

· Engage with key clients and customers to understand their needs and feedback.

· Address customer inquiries and concerns promptly to maintain a positive brand image.

Financial Management:

· Develop and manage budgets related to business development and sales activities.

· Monitor and analyze financial performance against set targets.

Qualifications:

· Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

· Proven experience with a min of 3 years’ in business development within the food or consumer goods industry, with a focus on baby products preferred in the FMCG industry.

· Strong understanding of market dynamics and consumer behaviour in the baby food sector in the Singapore industry.

· Excellent management, communication, negotiation, presentation skills and strong market acumen.

· Ability to lead cross-functional teams and collaborate effectively.

Key Performance Indicators (KPIs):

· Revenue growth in the baby food product category.

· Expansion of market share and distribution channels.

· Successful implementation of strategic initiatives.

· Customer satisfaction and feedback.

· Join us in creating nutritious and delightful experiences for our youngest consumers!

We are looking for an experienced and qualified Head Chef to organize the kitchen’s activities in a renowned wood-fire cuisine restaurant in Singapore. You will be our kitchen leadership, playing a pivotal role in shaping our culinary offerings, reporting directly to our General Managerthe first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment.

Responsibilities

• Control and direct the food preparation process and any other relative activities
• Construct menus with new or existing culinary creations ensuring the variety and quality of the servings
• Maintain the highest standards of food quality and consistency
• Plan orders of ingredients according to identified shortages
• Remedy any problems or defects
• Lead and inspire the kitchen team to maintain a positive and productive work environment.
• Estimate staff’s workload and compensations
• Maintain records of payroll and attendance
• Comply with nutrition and sanitation regulations and safety standards
• Foster a climate of cooperation and respect between co-oworkers

Requirements

• Proven experience as Head Chef, minimum of 3 years
• Exceptional proven ability of kitchen management
• Experienced with grills and roasts with charcoal and wood fire techniques
• Creativity and ability to stay updated with culinary trends.
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills
• Credentials in health and safety training
• Degree in Culinary science or related certificate

If you are a culinary passionate for wood-fire & charcoal cuisine and are ready to take on a leadership role, we invite you to apply. Please submit your resume, a cover letter detailing your relevant experience, and examples of your culinary creations.

Job Description & Requirements

• Recruit, select, train, assign, schedule, coach, counsel and discipline employees
• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
• Analyze process workflow, employee and space requirements and equipment layout; implement changes
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
• Run a safe, injury/accident free workplace
• Responsible for all aspects of vehicle and heavy equipment rentals
• Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies
• Manage relationships with key operations vendors
• Track vendor pricing, rebates and service levels
• Review and approve all operational invoices and ensure they are submitted for payment
• Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings
• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses
• Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations

Job Description

We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of the restaurant. The ideal candidate will have a strong background in food safety, inventory management, cost control, staff scheduling, customer service, budgeting, P&L management, food preparation, quality assurance, and team leadership. The Restaurant Manager will be responsible for ensuring the smooth functioning of all restaurant activities, maintaining high standards of food quality and service, and maximizing profitability.

Responsibilities

• Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.

• Develop and implement strategies to achieve sales targets and profitability goals.

• Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.

• Ensure compliance with health and safety regulations and food handling guidelines.

• Train and motivate staff to provide excellent customer service and maintain high standards of food quality.

• Create and maintain staff schedules to optimize productivity and meet customer demand.

• Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.

• Conduct regular quality assurance checks to maintain food quality and cleanliness standards.

• Resolve customer complaints and ensure customer satisfaction.

• Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements

• Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.

• Strong knowledge of food safety regulations and procedures.

• Proficient in inventory management, cost control, and budgeting.

• Excellent organizational and leadership skills.

• Exceptional customer service and communication abilities.

• Diploma or equivalent qualification in Hospitality Management or related field.

• Proven track record of successfully managing a restaurant operation.

• Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified.

1. Human Resources Assistance

· Recruit & select staff that meet set expectations and are suited to work in a customer-oriented environment.

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is always well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff

and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions and cash float.

· Monitor handling of vouchers, discount, cash, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll (Timesheet).

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in upselling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

Ensure that all staff are properly informed on the promotions and information.

Skills

· Possess effective management skills.

· Possess capability to lead, motivate and manage subordinates.

· Good command of spoken English.

· Any additional language (eg. Korean) would be an added advantage.

· PC literate with knowledge in MS Office.

Education

· Min. Diploma in F&B management or any related fields.

Experience

· At least 3 years of experience in management in Food and Service Operations.

Benefits

· Staff Discount

· Medical Benefits

· Meal Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

Job Description & Requirements

• Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules.
• Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
• Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
• Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
• Provides historical reference by developing and utilizing filing and retrieval systems.
• Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
• Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
• Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains professional and technical knowledge by attending educational workshops; benchmarking professional standards; reviewing professional publications; establishing personal networks.
• Contributes to team effort by accomplishing related results as needed.

Tracking Budget Expenses, Staffing, Quality Management, Managing Processes, Organization, Coaching, Communication Processes, Disciplining Employees, Motivating Others, Promoting Process Improvement, Reporting Skills

Job Responsibilities:

• Report to head chef and has to manage a small culinary team
• Responsible in handling day-to-day operations and overseeing mise-en-place
• Handles ordering of food for savory menu items
• Assist supervisor in developing interesting and exciting menu items that is in line with our concept
• Assist in plating up special event meals as assigned
• Monitor the supply of food items and review wastage for appropriate adjustment in future preparation
• Supervise and monitor the consistency of food standards in kitchen
• Practice cleanliness, follow basic hygiene requirements and have good personal hygiene
• Proficient in the use of software system to input ingredients usage/ wastage and ordering
• Prepare and execute with finesse all menu items during service
• Any other ad-hoc duties assigned

Job Requirements:

• Must be able to communicate well with team members
• With minimum of 5 years of relevant experience
• Able to report on food wastages and know basic costing of food ingredients for the menu
• Must be able to supervise and coordinate the culinary station unassisted
• Must be passionate about western cuisine
• Able to work weekends and public holidays
• Prefers to hold a recognised Basic food hygiene certification

You are responsible for overall performance as well as smooth and optimal operations in the Coffee Services Team in the fulfilment of the Company’s vision and mission. You are accountable for the overall performance of the Coffee Services team, and will drive the Company’s business expansion plans through creating meaningful plans to drive results and leading the team to deliver high-quality customer experiences. Leading, motivating and engaging the team will be key to ensuring you are able to deliver these plans. You will need to be organised and a great communicator, with the ability to engage both corporate customers and retail customers for our B2B and B2C customer segments.

Key Responsibilities:

Operations, Resource & Financial Management

• Driving strategy for the bubble together with Business Development and senior management team, including B2B outlet and B2C strategy
• Analyze market trends, customer preferences, and competitor activities to identify growth opportunities and maintain a competitive edge.
• Set ambitious goals and objectives and establish action plans to achieve them.
• Identify, set, fulfil, track and report relevant KPIs (eg: financials, customer service levels, etc)
• Develop and monitor budgets, revenue targets, and cost control measures to achieve financial objectives. Analyze financial reports, sales data, and industry benchmarks to identify areas for improvement and implement strategies to maximize profitability.
• Implement pricing strategies and promotional activities to drive sales and revenue growth.
• Oversee day-to-day operations to ensure smooth functioning and adherence to company policies and standards.
• Monitor and maintain the highest standards of food quality, presentation, and service to provide a memorable dining experience for guests.
• Review, design and monitor systems and process to ensure smooth and optimal operations of all the outlets and that all quality and safety standards are met
• Ensure that SOPs are properly documented, implemented and followed, and develop audit systems to train, implement and report performance
• Implement efficient inventory management and cost control measures to maximize profitability.
• Troubleshoot and crisis manage as needed to ensure continued smooth F&B operations

Account Management

• Engaging with corporate customers for corporate orders, liaising with Coffee Services team members to ensure this is delivered
• Handling quotations and invoicing (including ensuring invoices are paid) for corporate orders
• Managing relationship with B2B outlet customers, including handling their adhoc requests, liaising with Coffee Services team members to ensure requests are delivered, handling invoicing (including ensuring invoices are paid) for B2B outlet customers, providing inputs into B2B outlet contract renegotiations

Customer Service Standard, Retention & Growth

• Identifying strategies to retain and attract customers
• Driving a high level of customer service across the outlets as well as resolving customer complaints, and implementing customer service training as necessary
• Working closely with BD & Marcomms to design and ensure successful implementation of all campaigns & initiatives
• Monitor guest feedback and complaints, taking proactive measures to address issues and enhance the dining experience.
• Interact with guests to gather feedback and build strong customer relationships.R&D and menu development to keep menu fresh and on concept

People & Development

• Recruit, Lead, supervise and manage team - planning team's manpower needs and future planning. Includes ensuring that staff are motivated, properly trained, overseeing staff development roadmap and future planning, reinforcing successful performance and giving respectful and encouraging coaching as needed, implement and follow through with consequences on misbehaviour & misconduct
• Foster a positive and inclusive work environment, promoting teamwork, employee engagement and motivation
• Provide coaching and performance feedback to staff members to enhance their skills and ensure outstanding customer service.
• Conduct regular staff meetings and training sessions to keep the team updated on service standards and new menu offerings.

BB Ambassador and advocate

• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of The Bettr Group.
• Work closely with senior management to develop team’s vision and strategies for the year, in support of overall organisation’s visions and strategies
• Work closely with other teams to ensure optimal utilisation of organisation’s resource, brand adherence and to achieve organisational wide goals
• Work closely with Academy/Social to ensure that the team remains true to our social core and provide on-going support to meeting social KPIs

YOU HAVE THE FOLLOWING:

Work Experience

• Minimum 5 years’ experience in a similar role working in a managerial role in a F&B/retail environment overseeing 3 and/or more outlets
• Possess a valid mandatory Basic Food Hygiene Certificate for food handling
• Been involved in new concept and retail outlets launches preferred

Skills & Knowledge

• Strong business acumen and financial management skills, including budgeting, cost control, and revenue management.
• Excellent leadership and team management abilities, with a track record of motivating and developing high-performing teams.
• Strong problem-solving and decision-making abilities in a fast-paced environment
• Excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
• Strong change management skills to be able to introduce structure and redesign existing systems and processes

Personal Qualities

• Confident, self-initiating, committed, enthusiastic, assertive, compassionate, strategic, professional and driven
• Set of core values which aligns with Bettr’s social mission

In addition, the following is desirable but not required:

• Experience of working, studying or volunteering with vulnerable/disadvantaged young people or adults
• Experience in providing one-on-one coaching or mentoring is highly desirable.

This job has everything for the right applicant, and is available immediately. All applications will be treated confidentially.

As a part of our selection process, please provide:

1) Cover Letter detailing:

- your interest in joining our merry crew

- how your past experience and values can be applied to the role

- what you believe you can bring to our organisation

2) Tests

Please take these 2 tests and screenprint your results back to us:

a) MBTI: http://www.16personalities.com/free-personality-test

b) Synergist: https://predictablesuccess.com/styles-quiz/

Keep in mind that there are no ‘right answers.’ The assessments are designed for us to understand your strengths and how you interact with others so that we can work better together.

Please send your response to [email protected]. Only successful candidates will be contacted.

About The Bettr Group

The Bettr Group is a home-grown specialty coffee company founded in 2011, and Singapore’s first certified B-Corporation. Currently comprising Bettr Academy and Bettr Coffee, they offer world-class professional beverage education, sustainably sourced coffee products and caffeine driven experiences.

The Bettr Group works to empower lives through social programme for marginalised women and youth-at-risk, by nurturing direct and sustainable trade across its supply chain, and by building socially conscious communities wherever they operate.

​The 2022 President’s Volunteerism & Philanthropy Awards and the 2017 President's Challenge Social Enterprise of the Year was awarded to The Bettr Group. We are also Singapore's 1st Certified B Corp and Best For The World Honouree (Community) ‘16 - ’19, Best For The World (Workers) '22.

BETTR@WORK
We're a diverse, mad flock of multi-hyphenates... all united behind our purpose of wanting to make the world a Bettr place through the work we do.

Some of us are a little geeky, some are a little OCD and some are all over the place all the time. But we have a lot of get-it-done gung ho and share a collective commitment to bringing the best of our individual super powers to work everyday to keep the Bettr world buzzing.

Bettr Group is an equal-opportunity, non-pigeonholey organisation and Singapore's first certified B Corporation . We have an open door hiring policy, where we offer employment opportunities regardless of educational attainment, work history, or past social barriers.

We're certainly not your average cup of Joe.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Our company is currently looking for an Assistant Restaurant Manager to join our team of passionate and talented individuals in operating our various restaurants, bars, and catering unit. We are food and beverage focused, offering high tea, event nights, craft beers, wines, cocktails, and amazing food produced by our well-trained chefs.

The candidate will report to and work closely with the Director to strengthen the operations and services level of the ground staff. There will be different scopes of work for different positions. Our company treasures talents by offering good career enhancement.

Contemporary, Visionary, Suave - do join us, if you think you have what it takes!

Requirements:

• Fluent in English, Mandarin and possess good interpersonal skills
• Keen interest and passion in hospitality as well as in food and beverage
• Good work ethic, positive attitude, and pleasant personality
• High-quality standards in customer service, health, hygiene, food, and beverage
• Exceptional leadership skills
• Strong in paperwork and presentation skills

Responsibilities:

• Assist to ensure the adherence of restaurants and catering standards, service benchmarks, and company rules and regulation
• Ensure high quality of customer service consistently
• Understand our products so as to be able to advise customers
• Carry out ad hoc duties as per management’s instruction.
• Contribute ideas and assist our marketing department with A&P

If you are interested to join us, do write to us via clicking on the Apply Now button below, stating clearly your experience and expected salary. We regret only shortlisted candidates will be notified. Thank you.

• Collate, update, and maintain market and competitors' activities on a monthly basis.
• Interpret market trends and developments.
• Lead and manage the activities of sales and marketing staff.
• Manage budgets to ensure efficient use of resources.
• Plan and organize sales campaigns and promotions.
• Review client feedback to improve client service delivery.

We are looking for a Front Office Duty Manager to join our team!

As a Front Office Duty Manager, we rely on you to:

• Take responsibility for all Golden Circle members and VIP guests
• Ensure all guests enjoy the best possible hotel experience
• Handle guests' feedback promptly and provide assistance to guests whenever needed
• Engage with guests and enhance their overall experience with the hotel
• Create an exceptional and memorable experience for all guests
• Ensure maximum safety of the guests and employees during emergencies
• Oversees Front Office operations, facilitate and coordinate the activities of different shifts and sections to ensure smooth, efficient operations flow

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests and customers
• Communicates and writes with fluency in English
• Enjoys crafting creative and best-fit solutions
• Has strong interpersonal and communication skills
• Familiar with OPERA PMS
• Preferably a certified first aider
• Has at least 2 years of working experience in the job role, in hospitality industry

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

Responsible for Finance:

For preparing consolidated financial statements and a full set of accounts.

Prepare quarterly/half-yearly financial reports.

Prepare annual budgets and rolling forecasts

Prepare monthly analysis and review the financials of the listed entity and its overseas subsidiaries Formulate, review, and implement policies, procedures, and internal controls.

Assist in all finance-related matters. This includes maintaining finance records, reconciliation, and managing the administration of finance processes.

Undertake ad-hoc projects and other job duties which may be assigned from time to time.

Financial management and review of Sales, Inventory and Service activities and costs Preparing financial management reports, including monthly and annual financial planning and forecasting, advising on tax Co-ordinate the work through the process between management, bank relationship manager, and external auditor Ensure compliance with company policies and the relevant accounting standards Prepare journal entries with supporting documents in accordance with accounting principles and IFRS

Job Responsibilities Operations & Administrative ·

Drive a strong operations team to secure the efficiency, adherence, continuity, compliance, and follow up on processes ·

Lead the team in day-to-day operation to achieve operational goals ·

Manage employee relations and escalate issues when appropriate (Decision Making) ·

Work with supervisors to identify and build relevant skillset and capabilities within the team ·

Develop a training plan for the team including induction, on-the-job training, and certification ·

Preparing and reviewing performance data to monitor and measure the team’s productivity and effectiveness · Improving processes and efficiencies in the team ·

Managing the professional development of your team members, and executing strategies to retain top talent · Verify that recommended repair works for equipment and system failures are implemented ·

Review methods of application for emerging technologies to improve performance monitoring and process troubleshooting ·

Lead root cause analysis of equipment and system underperformance, and develop reports ·

Drive departmental plans to ensure compliance with the organizational Workplace Safety and Health (WSH) policies ·

Review contractor and vendor compliance with the organization’s WSH standards and practices ·

Ensure proper closure of WSH accident and incident investigations and their notification to relevant authorities · Ensure implementation of sustainable engineering procedures and guidelines ·

Acquire and allocate resources to support business operations ·

Develop risk management plans and risk controls in alignment with the organization’s risk management framework ·

Analyse viability of proposed continuous improvement initiatives and drive change management ·

Ensure discipline, safety, and procedural compliance by all team members ·

Develop maintenance plans and schedules for inspection, testing, repair, and predictive maintenance of equipment and systems Projects ·

Act as the single contact point of project management of internal operational, strategic, and transformation projects ·

Manage the delivery of internal project outcomes through its full lifecycle, ensuring the project is on track with respect to key measurement matrices such as cost, quality, and timelines ·

Work in collaboration across teams/business units and external vendors ·

Prepare comprehensive and high-quality presentation slides and report to the management ·

Prepare regular progress status reports for program committees with insights and improvement recommendations where necessary. ·

Review standard processes, identify gaps for improvements, and opportunities for change ·

Potential growth opportunities to be directly involved in operations for candidates have career inspiration of business functions.

Requirements: Degree in Finance/Accountancy, CPA holder preferably with 8 years relevant financial reporting experience, preferably with exposure in the trading & manufacturing sector and/or fund management industry Able to work independently and effectively under pressure Good problem solver with strategic thinking abilities & possess good interpersonal skills Takes initiative and is a good team-player Strong sense of integrity Strong computer skills including accounting databases, Microsoft Excel ,basic skills in PowerPoint and Word and other software Detailed and deadline-oriented Ability to thoroughly analyze and research information Excellence written and verbal communication skills Driven, proactive, and mature working attitude Fluent in English and local language in conjunction to having excellent written and verbal communication skills

JOB SCOPE

The Hotel Duty Manager will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

• Supervise Guest Service Agent, Communications Officers, Cashiers and Bellman to ensue smooth running of Front Desk.
• Provide excellent guest services to all guests making their enquiries at the Front Office counters.
• Escort VIP guests to their rooms and show them the amenities within the rooms.
• Ensure that the availiability of rooms are closely monitored to make the needs of the operations.
• Assists all guests in their check in and check out registration and make them feel comfortable at all times.
• Provide customer service guidance and training to all newly joined Front Desk Officer during their initial working period.
• Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

• Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any local training institutions.
• Possess at least 2 years of experience in the same capacity in the Hotel industry.
• Excellent customer service skills in handling large group check in and check out services.

OTHER INFORMATION

• Yearly increment
• Annual Wage Supplement
• Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
• Outpatient medical benefits
• Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.