Total 636 F&B / Tourism / Hospitality job vacancies in SGP-Singapore-Hong Leong Building

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

[What you will be working on]

The officer will be part of the team that works closely with CBA to formulate precinct-wide initiatives to raise awareness and drive engagement with the precinct. He/She will also work closely with precinct stakeholders and associations to drive stakeholders-led marketing efforts such as Chinatown New Year Celebrations, River Hongbao, Five Footway Festival, Qi Xi Fest, and Chinatown Mid-Autumn Celebrations.

The officer will oversee one or two key assets in Chinatown such as Chinatown Heritage Centre, Chinatown Street Market and Chinatown Visitor Centre. He/ She will ensure that we leverage and maximise the tourism value of these assets to showcase the precinct’s heritage and culture, deepen visitor experience and maximise tourism returns.  He/ She would need to work closely with the appointed operator(s) to ensure that the asset(s) are well managed and there is robust programming such as events, workshops and activities as well as strategic marketing plans to drive visitorship and enhance visitors’ experience.

To achieve the above, the officer should adopt a strategic and holistic view to align plans with other agencies. This involves shaping available land sites, assets, and offerings to drive the tourism agenda and ensure alignment with the Board’s strategic vision for the precinct. He/ She will also work closely with our Marketing colleagues and Regional Offices to ensure alignment and provide updated and relevant content to facilitate the marketing of our cultural precincts in the respective marketing channels.

[What we are looking for]

• At least 5 years' working experience

• Strong oral, written and presentation skills

• Strong stakeholder management and interpersonal skills

• Good negotiation skills

• Good multi-tasking ability with attention to detail 

• Comfortable with numbers and meticulous in paperwork

[What you will be working on]

Management of STB Corporate Social Channels

• As a Strategic Communications Social Media Manager, you will manage STB's social media corporate channels, namely STB Instagram, Facebook and LinkedIn, to increase followers and engagement, develop advocates, and build STB’s corporate reputation as aligned with our strategic messages. The work involves developing a cohesive content calendar that support the Board’s strategic objectives and key messages, creating engaging content and managing our social media community.

Key responsibilities include:

• Oversee STB’s corporate social media strategy, social playbook and guidelines.
• Editorial and content planning: review existing and upcoming content, plan and execute editorial calendar, plan and execute content development, including creating content (copywriting, images, videos, audio, infographics). Other activities include event/on-ground coverage, overseeing and/or conducting live streaming, and managing issues and crises.
• Manage social media community. This includes responding to comments and adopting relevant tactics to manage comments that breach house rules or etiquette.
• Monitor social media performance: track performance of each channel and post, provide weekly updates, generate adhoc reports when required

Others:

• Corporate logo guardianship - to oversee corporate logo guidelines, provide guidance and facilitate usage with both internal and external stakeholders etc.
• Support media monitoring efforts across all media and social channels. 
• Support for corporate industry events such as Tourism Industry Conference and Singapore Tourism Awards etc.

[What we are looking for]

• At least 3 years of social media management experience, including areas like planning of social calendar, development and curation of social content and copywriting, paid social media advertising, social media monitoring etc. 
• Experience in developing and executing corporate and strategic communications plans to effectively drive the board’s strategic messages through various channels and platforms such as through social media, media channels, PR plans etc.   
• Highly organised with strong project management and organisational skills
• Able to multi-task and manage multiple projects, work well under pressure within tight timelines
• Strong team player and collaborative with good interpersonal skills to manage both internal and external stakeholders
• Strong verbal and written communication skills

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.

• Creating and processing invoices
• Cross-checking invoices with payments and expenses to ensure accuracy
• Managing a company’s accounts payable and receivable
• Sending bills and invoices to clients
• Tracking organization expenses
• Processing refunds
• Working with collection agencies on overdue payments
• Communicating with clients regarding billing and payments

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

Front Desk:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.

Housekeeping:

• Housekeeping of hotel rooms
• Maintain cleanliness of the hotel;
• Ensure that the condition of fixtures, fittings and building components are well-maintained

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

• Delegating accounting responsibilities or projects to a company’s accounting employees
• Recruiting, educating, and inspiring accounting employees
• Establishing a company’s financial and accounting procedures after consulting with financial heads
• Assessing, creating, and enhancing departmental controls, systems, and practices to improve accuracy and productivity
• Ensuring proper and timely completion of month-end and year-end reports
• Checking financial statements for compliance with corporate and country laws and requirements
• Providing the company’s external auditors with accounting and financial reports and data
• Verifying that a company’s financial operations adhere to GAAP (Generally Accepted Accounting Principles)
• Preparing and submitting corporate tax reports to the country’s revenue authorities
• Examining financial accounts to look for any fraud or mistakes
• Keeping thorough and accurate financial records
• Taking part in reconciliations and audits as necessary
• Helping other departments with goal setting, strategy creation, and decision making
• Keeping abreast of recent financial industry trends and developments

Understand and leverage opportunities that align with the commercial goals and business direction of CEFFU, including collaborations that enhance Revenue, Market Presence and Business Growth

• Establish and maintain strong relationships with institutional clients and facilitate product integration and implementation, co-marketing efforts and other optimizations
• Facilitate commercial decision-making by continuous monitoring of market trends, emerging technologies, competitor and consumer behavior analysis as well as product and industry dynamics such as regulatory changes and global trends
• Work closely with our Operations & Product Teams to design effective strategies and solutions for partner operations. Align strategies and broader business objectives to propose new business models and target business growth.
• Assist Management Team in other strategic research and related projects

Partner our Product Team in the development and enhancement of CEFFU’s products or services for custody clients, including collaborations targeted at improving product features, innovation, and overall market competitiveness

• Lead and contribute to internal cross-team projects in improving and standardizing commercial processes and systems, including, and not limited to commercial SOPs, user management system, data analytics tools

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions.

Primary Responsibilities 

Executives Concierge Core Tasks

• Accommodates all guest needs and requests with focus on guest service, anticipating guest needs, and creating memorable experiences through personalised service.
• Takes responsibility and ownerships for all resident and visitor services rendered by the Concierge section. Carries out any other duties as and when assigned by the management of the hotel and department.
• Ensures the smooth running of the Concierge section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with External Stakeholders

• Arranges, coordinates and monitors limousine services to ensure all guests receive the appropriate attention from departure to arrival of the booked vehicle and that revenue is maximised without compromising the service experience and perception of the guest.
• Arranges coordinates and monitors any travel, ticket, tour, and attraction bookings as well as offsite restaurant reservations that are arranged by the Concierge section.

Deals with Internal Stakeholders

• Works with the Doormen and Porters, Reception and Raffles Service team and maintain good inter-departmental relationships, especially with Housekeeping and Butlers to ensure seamless customer service.
• Promotes in-house facilities and inter-hotel sales and maintain good inter-divisional relationships to ensure seamless customer service.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

The Events Administrative Executive is responsible for all administrative matters and provision of sale support to the events team. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Delivers Friendly and Efficient Events Service

• Advises on availability and offering alternatives when applicable.
• Preparation and sending of sales proposals and contracts (corporate and wedding).
• Makes a good first impression through first enquiry.

Focuses on Meeting Planner / Guest Experience

• Ensures the accuracy of bookings and internal BEO.
• Familiarises with the house system to assist managers in making booking. (Opera, Table Management System & Social Tables).
• Timeliness in responding to enquiries from various platforms.

Works as a Team and Facilitate Processes

• Keeps the workplace functional.
• Generates relevant reports timely and accurately.  
• Ensures that the department meet timelines required by other department.
• Effective communication among inter departments.
• Promotes team cohesiveness.

Involvement in Wider Job Function Actions / Relationships

• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands emergency procedures, health and safety requirements.
• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.
• Performs any other duties and responsibilities that may be assigned.

[What you will be working on]

1. Sustainable Tourism Strategy

i. Conduct a competitor and market scan of destinations to ensure our Sustainable Tourism Strategy remains relevant as well as to glean insights/trends that can continue to guide the strategy 

2. GSTC and Certification-related matters

i. Lead the 2025 surveillance audit to maintain our GSTC-D certification, this includes closing off the gaps arising from the 2024 audit as well as pre-empting potential new ones.

ii. Project management for the collaborations with GSTC to develop MICE and Attractions standards 

iii. Support CMIT on content curation for the GSTC Global Conference (Nov 2024) in Singapore 

3. Tourism sector carbon emissions tracking and management

i. Annually measure the tourism sector's carbon emissions and determine interventions required (if any). 

ii. Develop the carbon management guidance for STB-owned/supported assets/projects, ensuring alignment with national targets and WOG guidance.

4. Comms and marketing support 

i. Ensure the sustainability message house continues to profile Singapore as a sustainable urban destination

ii. Ensure STB and WOG's sustainability messages are accurately and strategically incorporated into our comms and marketing platforms/channels. 

[What we are looking for]

- At least 3 years of work experience, preferably in areas of strategy, project management, marketing and/or tourism-related fields. Experience with sustainability-related initiatives and/or a keen interest in sustainability will be an added advantage 

- Good verbal and written communication skills 

- Strong project management skills, including the ability to multi-task, being meticulous and organised 

- Interpersonal skills to manage stakeholders and build relationships

- Analytical & reasoning skills, ability to creatively problem-solve 

- Interest and resourcefulness in identifying new concepts and ideas 

Job Description

• Deliver food rations to different Social Service Agencies across Singapore
• Collect food donations from donors and different drop off points
• Load and unload goods from and to warehouse
• Maintain cleaniness of vehicles
• Estimated 8 trips per day
• Support company events

Job Requirements

• Class 3 drivers licence

Working hours

• Monday - Fridays (10am - 6pm)
• 1 half Saturday per month (9am - 1pm)

Brief description of the Restaurant

The Pallet Cafe Bar is unlike any other restaurant in Serangoon. It's not just a cafe by day and a bar by night - it's also Singapore's only upcycled cafe!

Job Descriptions

• Assist chef with food prep tasks like chopping, peeling, and marinating.
• Help with cooking simple dishes under the supervision of chef.
• Ensure all kitchen tools and equipment are cleaned and stored properly.
• Maintain a clean and organised kitchen, ensuring compliance with health and safety regulations.

Benefits

• Medical

Working hours

• 44hours per week, 6 days work week

[What you will be working on]

You will oversee and administer STB's business grants. This includes: (i) ensuring grants are effectively used to achieve tourism outcomes and meet tourism industries' needs, (ii) ensuring policy compliance, and (iii) analyzing and reporting the portfolio grant performance. Key work scope includes:

• Review existing grants schemes regularly and/or develops new grant schemes to ensure its relevance in meeting STB's strategies and the needs of tourism businesses. This includes enhancing the efficiency in the administration of these schemes. 
• Oversee the administration of STB's grants. You will work with business units to provide advice on how to achieve grant outcomes, balance business needs and ensure policy compliance. 
• Monitor and report the grant schemes' budget utilization and performance target achievements. 

You will be required to work closely with business units internally across STB. Externally, you will need to maintain good working relationship with other government agencies and various teams within Ministry of Trade and Industry (MTI). 

[What we are looking for]

• At least 3 years of work experience, preferably in areas of policy development and grants management (e.g. grant design, process, and policy reviews)
• Experience with business data analytics (e.g. basic analysis tools such as Excel, analysis, and recommendation of data findings)
• Good verbal and written communication skills
• Strong interpersonal skills to manage stakeholders (both internal and external) 
• Meticulous and detail-oriented

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, hone , email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and pro active.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Retail Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Onlline orders and store orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

As a Senior Growth Hacker Manager, you will be responsible for developing and implementing innovative growth strategies to increase the BNB Chain's market share (DAU, TVL, and transaction volume) in the blockchain industry. You will attract new users and enhance the engagement of existing ones by organizing various types of effective marketing campaigns.

Key Responsibilities:

• Develop and execute a comprehensive growth hacking strategy, including market positioning, user acquisition, retention, and brand promotion.
• To enhance brand awareness and user engagement, plan and organize online events, such as hackathons, community activities, festival campaigns, ecosystem interaction campaigns, and long-term incentive programs.
• Execute marketing campaigns using various channels and strategies (such as social media marketing, email marketing, etc.) to attract new users and keep existing users active.
• Write high-quality promotional content suitable for various channels for marketing
• Analyze market trends and user data to optimize growth strategies and marketing activities continually.
• Work closely with the product, technology, and design teams to align on marketing activities and product development.
• Suggest and experiment with creative solutions to drive growth, given the nascent and experimental nature of the web3 industry

Responsibilities:

• Lead and manage the food safety and quality team to ensure compliance with food safety standards and regulations.
• Develop and implement food safety and quality policies, procedures, and guidelines.
• Conduct regular inspections and audits to ensure adherence to food safety protocols.
• Monitor and analyze quality data to identify trends and areas for improvement.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Manage and maintain the company's food safety and quality management system.
• Develop and deliver training programs on food safety and quality control.
• Conduct internal audits to evaluate the effectiveness of food safety and quality systems.
• Ensure compliance with regulatory requirements and industry standards.
• Stay updated on industry best practices and advancements in food safety and quality management.

• Bachelor's degree in Food Science, Nutrition, or related field.
• Minimum 5 years of experience in food safety and quality management roles.
• Strong knowledge of food safety regulations and standards.
• Experience with food safety and quality management systems.
• Certification in Food Safety (e.g., HACCP, GMP) is highly desirable.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work cross-functionally and collaborate effectively with teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

[What you will be working on]

Responsibilities:-

• Conduct lessons, develop teaching and assessment materials, and facilitate learning for both Pre-Employment Training (PET) and Continuing Education and Training (CET) students

• Develop new and maintain existing teaching curriculum. This includes continual review of existing curriculum to make recommendations on areas of improvements that would enhance students’ performance, learning and employability

• Keep abreast of current developments and trends in the food industry so that curriculum is up to date

• Enhance students’ learning through in-class and out of classroom learning such as training students for competitions, guiding them on career choices, supervising projects and internships, and leading projects for overseas learning and community service

• Support the School’s strategic initiatives through involvement in committee work and consultancy projects with industry partners

• Handle teaching related administrative work such as preparation of teaching materials and coordination of assessment by the teaching team

• Provide pastoral care for students

[What we are looking for]

Requirements:-

• At least 2 years' relevant working experience in food innovation/ processing/ safety

• Good insights of the food industry trends and experience in alternative proteins/ food waste valorisation

• Good analytical and problem solving skills

• Flexible, adaptable and have a growth mind-set to teach new modules

• Possess strong interest in exploring new technologies and pedagogical approaches

• Enthusiastic and positive individual who enjoys working in a dynamic environment and thrives under pressure

• People-oriented individual with strong interpersonal, written and communication skills

• Possess good teamwork attributes   

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 31 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Position: Bao/Dim Sum Chef

Employment Options: Full-time and part-time

Monthly Salary: SGD $2000 and higher

Experience: Not necessary; training will be given

Open to both locals and foreigners

For prompt response, contact at 97104293

职位：包/点心厨师

就业选择：全职和兼职

月薪：新加坡币 $2000及以上

经验：不需要经验，提供培训

对本地人和外国人开放

如需快速回复，请致电97104293

Other positions available: Chef, & Service Crew (Full/Part-time)

Job Requirements

• Have at least 3 years of experience in Japanese Cuisine Industry (Preferbly hot kitchen)
• Possess knowledge in Japanese Cuisine
• Able to work in a fast-paced enviroment
• Able to work independently
• Willingness to learn

Job Description

• Ensure proper execution of assigned duties
• Ensure food quality and standards being served to customers
• Invovled in kitchen operations and assist Master Chef
• Ensure safety, cleanliness and sanitation standards are adhered by

Job Description:

Control and direct the food preparation process and any other relative activities

Construct menus with new or existing culinary creations ensuring the variety and quality of the servings

Approve and “polish” dishes before they reach the customer

Plan orders of equipment or ingredients according to identified shortages

Arrange for repairs when necessary

Remedy any problems or defects

Be fully in charge of hiring, managing and training kitchen staff

Oversee the work of subordinates

Estimate staff’s workload and compensations

Maintain records of payroll and attendance

Comply with nutrition and sanitation regulations and safety standards

Foster a climate of cooperation and respect between co-oworkers

Requirements and skills

Proven experience as Head Chef

Exceptional proven ability of kitchen management

Ability in dividing responsibilities and monitoring progress

Outstanding communication and leadership skills

Up-to-date with culinary trends and optimized kitchen processes

Credentials in health and safety training

Job Responsibilities:

• In charge of coordinating and supervising a restaurant's kitchen staff according to food safety standards.
• Ensuring the food preparation areas are clean and hygienic
• Sorting, storing, and distributing ingredients
• Washing, peeling, chopping, cutting and cooking foodstuffs
• Cleaning the food preparation equipment, floors and other kitchen tools or areas
• To maintaining a safe and clean work environment.
• Arrange and Plan daily ordering of food and supplies.

Job Requirements:

• Min diploma in any field.
• Min 3 years of working experience in similar role.
• Credentials in health and safety training is an advantage